Supporter care manager jobs

At The Living Room, we believe recovery is possible for everyone.

Our mission is simple but powerful: to break the cycle of addiction and help people rebuild their lives.
For over 20 years, we’ve supported individuals and families across Hertfordshire through free group therapy and recovery programmes that change lives every day.

If you’re a passionate fundraiser and communicator who wants your work to make a tangible difference, this is your opportunity to join a dedicated, compassionate team making a real community impact.

About the Role

As Fundraising and Marketing Manager, you’ll lead our income generation and communications strategy, helping secure sustainable funding and raise awareness of our vital work.

This is a key senior role within our leadership team — you’ll shape the direction of our fundraising efforts, build strong partnerships, and lead a talented team to tell our story in compelling ways. Your work will directly enable us to continue providing free, life-saving addiction recovery support to those who need it most.

What You’ll Be Working On

• Developing and delivering a comprehensive fundraising strategy across trusts, grants, individuals, and tenders.

• Building strong, lasting relationships with funders, donors, community partners, and commissioners.

• Researching and writing persuasive funding bids and reports to secure and sustain income.

• Overseeing all marketing and communications activities, from digital campaigns to brand storytelling.

• Managing and mentoring the Marketing & Communications Officer, Community Partnerships Officer, and volunteers.

• Ensuring consistent, high-quality representation of The Living Room’s brand across all channels.

• Championing innovation — using digital tools and AI to strengthen engagement and efficiency.

• Upholding our commitment to Environmental, Social, and Governance (ESG) principles in everything you do.

This Job Is for You If...

• You’re an experienced fundraiser or marketing professional who’s passionate about creating social impact.

• You excel at building relationships and can inspire others to support a powerful cause.

• You have strong writing and storytelling skills, able to craft compelling bids and campaigns.

• You enjoy leading and developing others, fostering a collaborative and motivated team culture.

• You’re strategic, creative, and results-focused — equally comfortable with planning and hands-on delivery.

• You’re confident using digital and AI tools to enhance fundraising and communications.

Why Work With Us?

At The Living Room, you’ll join a supportive, values-driven organisation where compassion, integrity, and community are at the heart of everything we do. We’re a small charity with a big impact — flexible, forward-thinking, and committed to empowering both clients and staff to thrive.

Benefits include:

• Hybrid working (Stevenage Hub and remote flexibility)

• 25 days annual leave + bank holidays (rising with service)

• Pension scheme

• Ongoing professional development opportunities

• A culture that values wellbeing, collaboration, and continuous improvement

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Company Description

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join Marie Curie’s Policy & Public Affairs team in Scotland – part of our award-winning UK Policy & Research Directorate. We are a collaborative, passionate, and evidence-driven team working to influence national and local government, challenge inequalities, and ensure palliative and end of life care is accessible and high-quality for everyone.

As Senior Policy Manager, you’ll play a leading role in shaping Scotland’s end of life care agenda. You will develop evidence-based policies, build influential relationships with decision-makers, and lead strategic campaigns to drive meaningful change. Working alongside colleagues across the UK, you’ll help deliver Marie Curie’s vision of a Scotland where everyone’s right to palliative care becomes a reality.

Your Impact:

• Lead development of high-impact policy projects to influence end of life care in Scotland.
• Build and maintain relationships with MSPs, ministers, government officials, and sector leaders.
• Develop and deliver public affairs and campaign strategies to influence decision-makers.
• Analyse and respond to government consultations and legislative developments.
• Represent Marie Curie Scotland externally through media, conferences, and events.
• Collaborate with colleagues and partners across the UK to deliver evidence-led, coordinated policy change.
• Contribute to the Scotland policy team’s strategic direction and deputise for the Associate Director when required.

Key Criteria:

• Significant experience leading policy and public affairs work, ideally in health or social care.
• Strong political awareness and proven ability to influence at national and local levels.
• Excellent written and verbal communication skills, with experience drafting high-quality reports and briefings.
• Strategic thinker with strong negotiation and relationship-building skills.
• Understanding of Scottish Government and Parliament structures, and health and social care policy context.
• Experience engaging with media and speaking at public events.
• Commitment to tackling inequity and improving end of life experiences for all.

Please see the full job description .

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 28 Oct 2025.

Salary: £45-50,000 per annum

Contract: Full-time (35 hours per week), permanent

Based: Home-based with regular travel to Edinburgh

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Closing Date: 30 October 2025

Ref 7186

When you join Save the Children as a Store Manager in Machynlleth, Powys, Wales, you will have the amazing opportunity to channel your exceptional people skills and leadership experience across a team that is driven to bring the wonders of charity shops back to our high street. You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

About the Role

Located in the heart of Machynlleth, a traditional market town in mid Wales, this shop is one of our family of vibrant and community rooted Save the Children stores. The double fronted beautiful shop is well cared for and is especially popular with visitors and tourists during the summer months, playing a key role in the town's thriving local life. 

As Store Manager, you'll lead a dedicated and diverse team of around 30 self-sufficient volunteers who are passionate about making a difference. You'll be instrumental in maintaining the shop's excellent local reputation, while also identifying opportunities for continued growth through community engagement, stock generation, and further volunteer recruitment.

With the shop open Monday to Saturday, 9.30am–4.30pm, you'll take ownership of day-to-day operations, lead by example on the shop floor, and bring fresh ideas and energy to everything from displays to fundraising initiatives. 

About You

You will be someone with exceptional people skills, a natural leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience of leading and motivating a team, ideally in a retail or customer-facing environment.

• Ability to effectively manage operational challenges with a calm, steady, and positive approach.

• Strong retail acumen, with experience in managing performance, delivering great customer service and driving sales.

• A passion for working with volunteers and making a real difference in your community.

• A flexible, hands-on attitude and the ability to work both independently and collaboratively.

To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents.

Ways of Working: This role will be based on-site in the Machynlleth (Wales) shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Merchandise and Fulfilment Manager

The Merchandise and Fulfilment Manager role sits in the Brand team and works closely with the wider department, which includes brand, a creative studio, and production. The role supports the whole organisation to source and deliver merchandise, print materials and fulfilment services. This includes the selection and management of suppliers to achieve the best value for Alzheimer’s Research UK, whilst ensuring compliance with responsible sourcing practices. The role also requires an eye for branding and maintaining outstanding levels of consistency across our printed materials, working closely with the Creative team to achieve this. The Merchandise and Fulfilment Manager is also responsible for managing and developing the online shop.

The role has responsibility for significant budget management and relationship building, both internally and externally. The candidate will be a tenacious and driven individual who can bring a proactive and independent approach.

Key Responsibilities:

· Proactively manage and develop Alzheimer’s Research UK’s merchandise offering, ensuring it is relevant and cost efficient, and monitoring and reporting on stock levels.

· Manage and develop the Alzheimer’s Research UK online shop, monitoring sales and responding to customer queries, working with the Digital team to ensure strong day-to-day performance.

· Manage the production of printed materials including health information and events materials.

· Manage our merchandise, print and fulfilment suppliers, leading tenders, contracting, review meetings, and briefing new work.

· Create and manage the merchandise and fulfilment budget for the organisation, completing quarterly reforecasts.

· Develop excellent relationships across the organisation, supporting colleagues to plan their requirements for merchandise and printed materials.

· Play an active role in the Brand management team and the Strategic Marketing directorate, demonstrating the Alzheimer’s Research UK values and leadership attributes.

· Line Manage the Supporter Merchandise and Fulfilment Officer and support their development.

What we are looking for:

· Experience of working in a charity.

· Excellent experience of procuring and managing external print and fulfilment suppliers.

· Experience of buying merchandise products.

· Experience of tracking and reforecasting budgets.

· Experience of working within creative production processes to print and distribute creative work.

· Strong experience of developing materials for events.

· Understanding and experience of working to brand guidelines and driving brand consistency across materials.

· Outstanding stakeholder management and relationship building.

· Ability to work with independence, drive and initiative.

· Excellent project management skills.

· A creative and innovative thinker who generates new ideas.

· Organised with the ability to prioritise many tasks and pay excellent attention to detail.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

 ID: 1601 Learning & Development Business Partner (Leadership & Management Development)

Service: Learning & Development

Salary: £37,211 to £41,518 FTE per annum

Additionally, £3,866 Inner London Weighting FTE per annum (if Office based)

Additionally, £480 home-based allowance FTE per annum (if Home based)

Location: This role is offered as either Homebased or from our London (N1) office (with hybrid

working available). Our office space is wheelchair accessible.

Hours: 37 hours per week (Full-time). Candidates seeking part-time work are encouraged to apply as we will consider 29.6 hours per week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

To help achieve this we rely on an amazing group of leaders and managers. This is an exciting opportunity for an experienced L&D professional with a passion and expertise in leadership and management development to join us to help support the development of those leaders and managers. We’re investing in leadership and management development at Family Action, and this role will be responsible for the design, development and delivery of an integrated leadership and management development offering

Main Responsibilities: (for a full list of the main responsibilities for the role please check the job description)

· Develop and implement a clear, outcome-focused leadership and management development offering for aspiring leaders to senior management.

· Design and deliver leadership and management training (and wider support/interventions) across Family Action.

· Embed a blended learning approach, including the curation of workshops, e-learning, coaching, mentoring, and other management learning resources.

· Actively support the implementation of the wider Learning and Development strategy and the continuous development of a strong organisational learning culture.

Main Requirements (for a full list of the requirements for the role please check the job description and person specification): 

· CIPD Learning & Development level 5 or above (or equivalent significant experience/training/qualification)

· Good experience in a specialist Learning & Development role at Officer/Advisor level or higher

· Demonstrates strong knowledge and understanding of leadership and management development as a subject matter expert

· Expertise in instructional design, including needs analysis, learning objectives, curriculum development, and assessment strategies.

· Ability to develop blended learning solutions, incorporating digital tools, e-learning, and experiential learning methods.

Benefits:

- an annual paid leave entitlement that commences of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Friday 31 October 11.59pm

Interviews are currently planned to take place virtually from w/c 10 November.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job Title:                     Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)  

Reports to:                  CAPSA Team Manager

Geographic focus: Lambeth

Salary:£30,500

Hours of Work: 37.5 per week (flexible working available)

Duration:1 Year Contract (with a potential to extend)

Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.

Purpose of the role

The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.

You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.

In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.

As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).

Job summary

Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.

The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.

Duties and responsibilities

Key Responsibilities:

Advocacy & Support for Black Service Users

• Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
• You will manage a caseload of up to 10 clients.
• This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
• Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
• Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
• Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
• Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.

Culturally Informed Peer Support & Recovery

• Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
• Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
• Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
• Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.

Community Engagement & Stakeholder Collaboration

• Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
• Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
• Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
• Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
• To maintain a level of professionalism in all spaces always.

Role Expectations

• Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
• Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
• Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
• Raise safeguarding concerns following organisational policies and procedures.

GENERAL

• To attend and participate in meetings held by the CAPSA team and other bodies as required.
• To maintain records of hours worked and to complete accurate expense returns.
• To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
• To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
• To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
• To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualities Required

Each quality is marked as either E (Essential) or D (Desirable).

Experience (E/D)

1. Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
2. Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
3. Experience of identifying and meeting the needs of individual people – E
4. Experience and ability to develop and maintain relationships with various stakeholders – E
5. A commitment to working in an anti-racist and anti-oppressive way – E
6. Confidence in challenging stigma and discrimination within structural settings – E
7. Experience of working in an advocacy or healthcare setting – D

Knowledge and Skills (E/D)

1. Understanding and knowledge of assessment of needs – E
2. Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
3. Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
4. Emotional resilience and the ability to cope with sometimes challenging people and environments – E
5. Ability to work flexibly to meet varying demands on the service – E
6. Good organisational skills, including timekeeping and ability to travel to different locations – E
7. Excellent computer literacy and a good working knowledge of Microsoft Office – E
8. An understanding and awareness of The Equality Act 2010 – E
9. Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
10. Ability to work independently on own initiative and prioritise workload while working as part of a team – E
11. Commitment to learning through work-based learning and mandatory training – E
12. Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
13. Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
14. Knowledge and/or awareness of safeguarding issues – D
15. An additional language (e.g., Portuguese, French, etc.) – D
16. Qualifications in Peer Support / Advocacy – D

We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Safety and Assurance Officer

Location: Homebased, based in the Southern Area

Contract: Full time, permanent

Salary: £32,000 gross per annum

Closing Date: 21 November 2025

Are you a Safety Specialist looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Safety and Assurance Officer to join our team.

About the role

The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.

The SAO will work closely with other SAOs and will be functionally accountable to:

The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance

The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.

Requirements

Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.

Responsibilities

Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.

For further information, please download theIf you are interested in this role, please apply now!

Benefits

25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Are You Who We're Looking For?

Do you love bringing people together, creating uplifting experiences, and making every day count?  If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!

We’re looking for a Daycare Coordinator to join our new daycare service.  You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.

About the Role

As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.

You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.

This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.

Key Responsibilities

• To coordinate the day-to-day operations of our daycare service
• Ensure clients attending have a positive and engaging experience.
• Support the Operations manager to deliver high-quality, person-centred support and activities.
• Deputise for the Operations Manager in their absence or as and when required.
• Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
• Oversee staff and volunteers
• Organise activities
• Accurate record keeping
• Support individual client plans
• Contribute to the ongoing development of the service

Closing date: 29/10/25, 5pm

Interviews will be held week commencing 3rd November 2025.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities-

• To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

Experience Required

Experience of providing practical and emotional support to women and children affected by domestic violence

Experience of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc

Experience of developing and maintaining effective working relationships with external agencies

Experience of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

About the role

This role will involve supporting and empowering LGBT survivors of sexual violence to overcome the impacts of abuse and violence. It will focus on working with LGBT survivors in need of emotional and practical support.

You will offer a space to victim/survivors to discuss options and provide support to enable clients to make informed choices and meet their individual needs. This will include safety planning and linking victim/survivors in with support services. You will work collaboratively with other services to ensure a multi-agency approach is taken to supporting LGBT people victim/survivors of sexual violence.

You will be empathetic and thoughtful in your approach to understand your clients’ needs, whilst remaining boundaried and mindful or self-care. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence.

You will work within Galop’s Advocacy and Support team supporting LGBT people facing abuse or violence. You will work with colleagues to ensure that survivors are supported in a trauma-sensitive way and that the specific needs of sexual violence survivors are supported across the team. You will have an in depth understanding of the spectrum of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services.

Location: Galop’s offices are located in London. This role will have the option of hybrid working.
Hours: Full-time (35 hours per week)
Contract: Until end of March 2027 (extension possible subject to extended funding.
Reports to: Senior Independent Sexual Violence Advocate (ISVA)
Salary: This role is grade G on Galop’s pay band (£28,876.12 – £32,543.75) per year, which is inclusive of £4,212.01 per year for London weighting paid to staff who work in our London Office.

Closing Date

Applications should be submitted by 10am on Friday 7th November 2025.
First round interviews will be held on Friday 21st November 2025.

REF-224 631

The London Diocesan Fund (LDF) is seeking an Area Giving and Finance Advisor (Kensington) to play a key role within the Area Finance team, based at Causton Street.

Job Summary

The Area Giving and Finance Advisor provides comprehensive finance support to churches within the Kensington Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers.

Job responsibilities:

· Support churches in effective financial management, compliance, and stewardship of resources.

· Provide finance training, advice, and resources to clergy, PCCs, and parish officers.

· Assist diocesan leaders with Common Fund giving and the allocation of Area resources.

· Facilitate and monitor grants and loans awarded to churches.

· Promote a culture of generosity and encourage varied giving methods, including online, contactless, and the Parish Giving Scheme.

· Deliver training and resources to support generous giving and stewardship.

· Build strong relationships and communication between parishes, Area teams, and the diocesan Finance team.

· Collaborate with the National Giving Team on parish support initiatives.

· Support Area staff and councils in monitoring posts, curate funding, and other resource matters.

· Work occasional evenings and weekends as required.

· Undertake other duties appropriate to the role.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

Essential

· Experience of encouraging charitable giving. 

· Experience managing a wide variety of professional relationships.

· Understanding of the ethos and mission of the Church of England, and of the role of parish clergy.

· Effective written and oral communication skills.

· Numerate and financially astute – comfortable working with financial data.

· Christian faith with empathy to the mission and values of the Church of England.

· Right to work in the UK.

· The person will not require a DBS check.

· Experience of charity accounting (accounting qualifications are not a requirement) (desirable)

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join our team to be part of a new pilot project within Cumbria Police's control room. This is an exciting opportunity for Victim Support Cumbria's IDVA service, as we are part of the second stage roll out of implementing DA specialists into Police call centres.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cumbria Police headquarters, Carlton Hall, Penrith

Please review the IDVA job description and additional information document attached to this vacancy for further details & responsibilities of this new exciting role.

As an IDVA you will:

• Provide a high quality, pro-active service to victims of domestic and/or sexual violence and abuse.
• You will work within a multi-agency framework consisting of the MARAC and the Bridgeway, SARC and other local partnership responses to domestic abuse and sexual violence.
• You will work with survivors and other agencies to monitor the care pathway. This involves risk assessment, helping clients access their rights, along with any other services they require.
• You will be required to attend relevant meetings and will provide regular reports to your line manager.
• You will also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community.

You will need:

• Experience of working with victims of domestic and sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting.
• Experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic abuse and sexual violence.
• An approved and accredited IDVA and/or ISVA qualification or willingness to work towards this.
• Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.