Supporter care manager jobs
Do you have good listening and communication skills and have an interest in supporting vulnerable women in Bristol?
This post is offered as a fixed term contract until 03/08/2026 (or secondment for internal applicants)
We are looking for someone to join the Bristol Women’s Pathway (*women only) as a Project Worker. Our Women’s pathway offers safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG) and provides accommodation and housing related support to women experiencing homelessness;
As a Project Worker you will join a team dedicated to providing a safe, high quality and inclusive service to residents while they are living in the hostel, and a positive move-on into independent housing. In this role you will:
- Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
- Provide practical and personal support to clients with complex needs around areas such as housing and health.
- Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.
- Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.
- Continue to develop your skills further around working with clients in a holistic way, and to gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support.
In this role you will work on a shift rota including mornings, evenings and weekends. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
We are looking for enthusiastic people with experience helping people throughout difficult periods and a process of change, and able to manage complex situations. If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:
- A sound understanding of the issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services.
- Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others.
- Good communication and listening skills and the ability to work with a variety of different people.
- The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis.
- Above all, you should have a genuine desire to support people to transform their lives with a non-judgemental approach to working with people with complex needs.
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 6 August 2025
Interview and assessments on: week commencing 18 August 2025
We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
In our client's Older Person Service Manager role, you will deliver a coordinated housing management and support service that promotes resident wellbeing and tenancy sustainment, while ensuring high standards of safety, compliance, cleanliness, and security across their Older Person’s Accommodation schemes.
Snapshot of your role
This is what your day will look like as their Older Person Service Manager:
- Be responsible for maintaining accurate Health and Safety records and carrying out compliance checks.
- Be responsible for upholding behavioural standards and dealing with cases of anti-social behaviour within the service.
- Advocating on behalf of residents - sign-posting residents to relevant services and agencies to help maintain their independence.
- Be the link between the scheme and the local communities – raising awareness of other groups / events – enabling residents to get the most out of where they live.
Your toolkit for success
To thrive in their Older Person Service Manager role, you’ll need:
- An awareness and understanding of the housing, care, and support needs of older people.
- Possesses resilience and experience of managing anti-social behaviour.
- Strong communication skills required in order to work with a wide range of people using various methods i.e., face to face, phone, email, and texts.
- A team player who can work across operational boundaries and foster positive relationships.
- Promotes an environment where everyone can thrive and reach their potential.
Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit their customers.
Why join our client?
There are loads of things that make them a great place to be - every colleague has the chance to grow with them, make a real difference to their customers lives and ultimately be the most authentic version of themselves:
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
Make a real impact
Their mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities they serve.
Environmental and social impact
They’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.
Perks of working with our client:
- 26 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours)
- Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
- Paid professional subscription for membership fees relating to your role
- Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
- Health cash plan giving cash back for everyday health checks such as optical and dental
- Cycle to Work and Electric Car Lease schemes
- High street, holiday and gym membership discounts
- Plus lots more once you join!
The important stuff
Our client reserves the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
They do not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Be the spark that connects and uplifts multi-faith chaplaincy work across the UK for people leaving prison. Use your digital skills and people passion to make real impact.
This is more than just a job—it's a unique opportunity to support life-changing work in prisons and communities by encouraging, equipping and linking the amazing people delivering community chaplaincy. The Community Chaplaincy Association (CCA) brings together over 30 independent projects across the UK who support people leaving prison.
As our Encourager and Connector, you’ll build warm, supportive relationships with projects and chaplains, helping them feel seen, heard and empowered. You’ll also use your confident IT and communication skills to improve how we share stories, best practice and resources—whether it’s through a lively newsletter, a well-run Zoom gathering, or an engaging bit of social media.
You’ll work closely with our small but passionate team to spot opportunities, respond to needs, and ensure our members feel truly connected to a shared vision of restorative, faith-informed community.
Who we’re looking for:
A naturally warm and organised person with a heart for people, an understanding of faith-based work (including multi-faith contexts), and a real flair for using digital tools to make things happen. You don’t need to be a chaplain—but you do need to believe in the power of hope, second chances, and supportive relationships.
If you're looking for a flexible, meaningful role where your relational and digital skills can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Borough of Camden
This is an exciting opportunity for a Family and Volunteer Support Worker to deliver a volunteer support service for new parents and their families during the perinatal period across the London borough of Camden in the Parents Matter Perinatal Family Support Service.
This service provides a programme of support for pregnant women and new parents which includes volunteer face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of new parents who are experiencing isolation and low-level mental health issues
The Family and Volunteer Support Worker will work closely with the Team Leader and other antenatal and perinatal Support Workers as well as in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services. You must be able and willing to travel regularly around London Borough of Camden.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Please note that the vacancy may be closed earlier if we get enough applicants.
Closing date: Sunday 10th August 2025. Interview date: Tuesday 19th August 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the central area of the South West Region.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
- Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're happy to receive cover letters in alternative formats such as a short video - we want to get to know the real you, not an AI version of you!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Borough of Westminster
This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.
This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support.
The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services. You must be able and willing to travel regularly around London Borough of Westminster.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Please note that the vacancy may be closed earlier if we get enough applicants.
Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.
Join Our Team as Locum Worker in and around London!
Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker to provide support to individuals experiencing homelessness in London to create positive change.
This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across London so there is something suited to everyone!
What We Can Offer You:
- Flexibility:
- Competitive Pay: £14.03 per hour
- Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For From You:
- Communication: the ability to communicate effectively with a range of people from different backgrounds
- Client-Centred Approach: understanding and respecting perspectives and experiences of clients receiving support services
- Safety First: committed to maintaining a safe and secure environment for all individuals
- Hands-On Experience: working in residential or accommodation-based housing units for young people at risk of homelessness
Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.
Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format, please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
Closing Date
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
REF-222813
Join CALM and help us stand together against suicide.
Applications close: 9 a.m. Monday 18th August 2025
Location: Hybrid – 2 days a week in office (Waterloo)
About CALM
The Campaign Against Living Miserably (CALM) is a leading UK suicide prevention charity. Every week, 125 people in the UK take their own lives and we’re here to change that. We run a life-saving helpline, deliver powerful campaigns, and offer vital support services to help people find hope, connection and a reason to keep going.
About the role
We’re looking for a Services Development Manager to help shape and grow CALM’s non-helpline services. You’ll play a key role in evolving our digital-first support offer, developing impactful services, and building our evidence base all rooted in insight, research and real-life experiences.
In this role, you’ll:
- Lead the development of new and existing support services.
- Work across CALM’s data, product, marcoms and fundraising teams.
- Collaborate with external partners to build referral pathways.
- Embed safeguarding, evaluation and impact across everything you do.
- Help secure funding and shape strategy for future growth.
Who we are looking for
You’ll have experience in suicide prevention, mental health or a related field, and be confident developing evidence-based services that put users first. You’ll be collaborative, values-led, and always thinking about how to do things better. You’ll be strategic and hands-on able to turn insight into action and deliver real impact.
What you will bring:
- A degree-level qualification in a social care or related field.
- Proven experience in service development and safeguarding.
- Knowledge of the suicide prevention/mental health sector.
- Strong track record of partnership working and impact measurement.
- A creative, curious and solution-focused mindset.
At CALM, we believe in hope, humour and human connection. We champion individuality and work hard to make this a place where you can be yourself, grow and make a real difference.
Our vision: A future where nobody believes suicide is their only option.
If you’re passionate about building innovative, accessible and effective support — and want to help shape the future of suicide prevention — we’d love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 18th August 2025.
Senior Self-Directed Support Coordinator (Part-Time – 25 hours per week)
Based in Southend | £31,617 - £33,450 FTE (£22,605 - £23,893 pro rata) + benefits
Permanent | Vibrance
Are you passionate about empowering people to take control of their care and support?
Vibrance is a registered charity supporting adults with additional needs across London and Essex. We’re proud to foster a working environment that is inclusive, pioneering, and rooted in integrity.
We’re looking for a Senior Self-Directed Support (SDS) Coordinator to lead our dedicated information, advice and guidance team in Southend.
About the Role
As Senior SDS Coordinator, you’ll manage the day-to-day operations of our Southend-based service, leading a small team and working directly with individuals and families. You’ll facilitate support plans and provide information, advice, and guidance to help people make informed choices about how their support needs are met and how they live their lives.
You’ll also collaborate with local authorities and voluntary sector partners to promote the benefits of SDS and help people achieve positive, person-centred outcomes.
This role is community-based, with time spent at our central Southend hub and in the local area.
What We’re Looking For
We’re seeking someone who is:
- A confident team leader with experience managing or supporting others
- Experienced in providing information, advice and guidance
- Skilled in communication and able to build rapport with a wide range of people
- Organised, detail-oriented, and able to prioritise effectively
- Comfortable collating and presenting performance data
- Proficient in Microsoft Office and digital tools
- Lived or professional experience of disability or the social care system
What We Offer
- A comprehensive training programme
- Generous holiday entitlement
- Flexible working options (subject to service needs)
- Casual dress code
- Enhanced maternity and paternity pay
- Pension scheme
- Long service awards
- Access to 24/7 employee assistance scheme
- Commitment to being a Mindful Employer and Positive about Disability
- DBS costs covered by Vibrance
Ready to Apply?
If you’re excited by this opportunity and want to be part of a values-driven organisation, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.
Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.
Main duties of the job
Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.
Working for your organisation
Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave
- Transfer of NHS pension scheme
- Pension - Employer contribution pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives
- Family friendly and special leave
- A supportive and collaborative work environment
- Blue Light Scheme membership and carers’ discounts
- Social events throughout the year and much more…
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are looking for a highly organised and proactive Training Administrator to support the smooth delivery of our training programmes. Reporting to the Project and Engagement Manager, you will work closely with the Training Manager, trainers, wider team, and external partners to coordinate logistics, manage bookings, and ensure an excellent experience for all participants.
You will need strong administrative skills, attention to detail, and a positive, can-do attitude. From managing inboxes and updating internal systems to supporting communications and handling customer queries, you will play a key role in ensuring our training runs efficiently and to a high standard.
This is a fast-paced and rewarding role that sits at the heart of our training operations. As part of a small and dedicated team, you will need to be adaptable, resilient, and comfortable working independently within a remote setting.
Main Duties and Responsibilities:
• Act as the first point of contact for training booking enquiries, responding via email and the telephone
• Support the coordination of training sessions, including trainer allocation, booking venues, online set up and providing training equipment.
• Distribute joining instructions and training materials to participants
• Maintain stock of training materials, manage orders, and coordinate deliveries.
• Maintain the online booking system and monitor course sign-ups, waiting lists and capacity.
• Help with the preparation and follow-up of all course materials and administrative documents.
• Liaising with Trainers, ensuring the return of course registers and uploading to our CRM
• Keep Salesforce up to date with enquiries and contact information at all times
• Provide clients with quotes and booking forms, ensuring they are completed and returned and uploaded to Salesforce
• Support of meetings as and when required, sending invites, circulating minutes, reports and actions as and when required.
• Support Training Managers with the recruitment of new associate trainers and ensure they complete the necessary induction and agreements in partnership with the training managers.
• Assist the finance team with pricing and invoicing enquiries as and when required. Check our inboxes daily, ensuring all enquiries are distributed across the staff team
• Produce service usage and evaluation statistics and update reports for commissioners, clients, staff, and the Board of Trustees as and when required
• Fully understand the GSP training portfolio and use effective communication to guide clients.
• Assist the training team with online sales calls on different platforms as and when required.
• Support the delivery of long-term training contracts, including promotion of courses as and when required
• Assist in the recruitment and induction, and ongoing support of a team of administration support volunteers.
• Occasionally support events and act as an ambassador for GSP.
We are looking for a highly organised and detail-oriented administrator who can manage multiple tasks and deadlines in a fast-paced environment. You will be confident, proactive, and able to work independently as well as part of a team. Clear communication, strong time management, and a positive, solution-focused attitude are essential. A commitment to high-quality work and the values of Grassroots Suicide Prevention is key.
For this role, you will need:
- A high standard of general education (A levels or equivalent) or proven relevant experience
- Experience in a customer-facing role with a strong focus on delivering excellent customer service
- Relevant office administration experience, working to a high standard in a fast-paced environment
- Ability to learn new digital systems quickly and follow standardised processes
- Ability to work effectively within a team and build positive working relationships with diverse staff, volunteers, and stakeholders
- Strong organisational skills with the ability to meet deadlines and respond positively to pressure
- Computer-literate with strong data input and keyboard skills
- Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Willingness to learn new IT systems and software relevant to the role
- Excellent communication skills with an interpersonal style that supports and engages staff, volunteers, and stakeholders
Bonus points for:
- Experience working in a charity environment
- Experience using CRM systems, digital platforms such online booking systems and email marketing and survey platforms
- Experience supporting training and event administration
Why Suicide Prevention
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
- Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
- Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
- Learning and development opportunities
- A creative, friendly and collaborative culture.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working pattern: full-time (36.25 hours per week) - part time considered
It is essential that you live within the Thames Valley region, or close enough to commute
Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
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A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
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Resident within commutable distance to the Thames Valley area.
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Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
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Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
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Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
SOS!SEN is hiring a Trusts and Foundations Manager (part-time) to lead income generation from charitable trusts and foundations. This is a pivotal role in a small but rapidly growing charity, where your work directly translates into legal advice, support and empowerment for families of children with special educational needs and disabilities.
- Job title: Trusts and Foundations Manager
- Salary: £35,000-38,000 FTE
- Location: Remote first, with roughly quarterly visits to Surrey office/London
- Working pattern: Part-time, 3 days per week
- Contract: Permanent
Why this role matters
Last year, SOS!SEN supported over 4,000 families – up from fewer than 1,000 just two years ago. Demand for our free legal advice, training and SEND helplines is rising fast, and robust trust funding is crucial to sustain and grow that impact.
You’ll join us at a time of real momentum. With our first CEO in place, a clear growth strategy, and a compelling case for support, we’re looking for a fundraiser who can help shape the future of our income generation.
What you’ll be doing
- Researching, identifying and applying to relevant trusts and foundations
- Writing clear, persuasive proposals aligned with our mission and 2025–26 strategy
- Managing funder reporting and stewardship to build long-term relationships
- Working directly with the CEO to shape and implement our fundraising plans
- Playing a key role in delivering organisational growth and impact
We’re looking for someone who
- Has secured significant trust and foundation income, ideally in the £10k range
- Writes clearly and persuasively, with a sharp understanding of impact and narrative
- Is organised, motivated and comfortable working independently in a small team
- Understands and cares about tackling systemic inequality in the SEND system
- Wants their fundraising to directly change the lives of children and families
Why join SOS!SEN
- You’ll have real ownership and autonomy in your area
- We offer flexible working and a values-driven culture that puts people first
- Your fundraising will go directly towards front-line support for families navigating an unfair and exhausting system
- You'll work alongside passionate, expert advocates and legal minds fighting for children’s rights
Apply now to turn your trust fundraising skills into urgent impact. Help us make sure no child is left behind simply because their family can’t afford to fight for their rights.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.