Supporter communications manager volunteer roles

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Bristol and South Gloucestershire Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Stanhope and Weardale Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Guardian Light Foundation (Social Enterprise)
Remote / Hybrid / In-person (depending on location)
Flexible hours – approximately 20 hours per month
This is a voluntary position (unpaid)

About Guardian Light Foundation

Guardian Light Foundation is a social enterprise dedicated to helping children, teenagers, and single-parent families affected by homelessness, abuse, and financial hardship.
Our mission is to create safe spaces and brighter futures through education, emotional support, skill-building, and empowerment programs.

We are building a compassionate team of professionals and volunteers who believe every child and family deserves stability, dignity, and hope.

About the Role

We are seeking a Volunteer Counsellor to provide compassionate, confidential, and professional emotional support to children, teenagers, and parents in need.

This role is ideal for a qualified counsellor, trainee therapist, or psychology professional seeking to make a real difference while gaining valuable experience in the charity and community support sector.

You’ll work alongside our multidisciplinary team to provide one-to-one and group sessions that help service users build resilience, self-esteem, and emotional well-being.

Key Responsibilities

• Provide confidential emotional support and active listening to clients affected by trauma, abuse, or family hardship.

• Conduct initial assessments to understand client needs and determine appropriate support pathways.

• Deliver one-to-one or group counselling sessions (online or in-person).

• Maintain accurate and confidential client records, in line with GDPR and safeguarding policies.

• Work collaboratively with the wider Guardian Light Foundation team (including social workers, program coordinators, and legal advisors).

• Identify and escalate safeguarding concerns following the organisation’s procedures.

• Participate in regular supervision meetings and ongoing professional development.

• Support awareness campaigns, community outreach, and mental health education initiatives when possible.

Essential Requirements

• Recognised qualification or training in Counselling, Psychology, or a related field (students and trainees are also welcome).

• Empathetic, non-judgmental, and trustworthy.

• Strong understanding of confidentiality, safeguarding, and professional boundaries.

• Excellent communication and active listening skills.

• Ability to work independently and as part of a supportive team.

• A genuine passion for helping children, teenagers, and families facing hardship.

Desirable Skills

• Experience supporting survivors of abuse, neglect, or trauma.

• Knowledge of family dynamics, youth issues, or homelessness.

• Familiarity with online counselling tools and data confidentiality best practices.

• Membership or trainee membership of BACP, UKCP, or equivalent (preferred but not required).

What We Offer

Although this is a voluntary position, Guardian Light Foundation offers meaningful benefits, including:

• The opportunity to make a real, lasting impact in the lives of vulnerable individuals.

• Free training and ongoing supervision.

• Experience and professional references to support future employment or career advancement.

• Flexible hours – we work around your schedule.

• The chance to join a caring, inclusive, and inspiring community of professionals and volunteers.

Commitment

• Minimum of 6 months commitment preferred.

• Approximately 5–10 hours per week (flexible scheduling).

• Must attend an online induction and safeguarding briefing before starting.

How to Apply

If you have a heart for helping others and a passion for emotional wellbeing, we would love to hear from you.

Please apply with your CV and a brief cover letter outlining:

• Why you want to volunteer with Guardian Light Foundation

• Your relevant skills or experience

• Your availability

 Important Notice:

This is a voluntary (unpaid) position. There is no financial compensation for this role. Travel or approved expenses may be reimbursed where applicable.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

UK (Various Locations)

Closing Date: 12 November 2025

Ref 7193

Save the Children UK is looking for an individual with People, Culture and Organisational change/Transformation experience to join us as our Trustee and Chair of the People Committee.

You will work closely with the Board of Trustees, the Chief Executive, and the Executive Leadership Team to help shape and champion our transformation journey, ensuring our people, culture, and organisational design enable us to deliver lasting impact for children.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. Together with partners, supporters and communities, we deliver lasting results for millions of children — including those hardest to reach.

About the Role

We are seeking an exceptional individual to serve as the lead Trustee on our Board for all things People, Culture, Change and Business Transformation.

Save the Children UK is in the middle of a revised organisational strategy reshaping how we work to drive deeper, lasting outcomes for children. We are undoing internal bureaucracy, reimagining partnerships, clarifying our service offers and flattening our internal layers. We are keen on unlocking Agile as a philosophy to become more autonomous, accountable, and human-centred. Over the coming years, we aim to embed meaningful child participation, raise more flexible funding for local leaders, and champion greater power and resources for communities. And we will develop as an organisation that is lighter, more joyful, and more human-centric to create deeper impact.

All of the above is already underway through programmes and plans. We are looking for a Board member to champion the transformation work that is happening within the organisation and within the People team. You will be a trusted sounding board, a challenger who helps us raise our game, and a “lighthouse” for our vision for change.

You could be a current or former Chief People, Transformation, Effectiveness or Innovation Officer, a consultant, or an academic in management thinking - someone with deep expertise in helping organisations make positive, sustainable, and long-lasting change so that they deliver better on their purpose.

As Trustee, you will:

• Provide strategic oversight and governance on People, Culture, and Organisational Effectiveness matters as Chair of the People Committee.

• Champion our transformation agenda, bringing insight and challenge on how to build a more agile, empowered, and joyful organisation.

• Act as a sounding board to the Chief Executive and Executive Team, providing constructive challenge and support on people and culture priorities.

• Ensure alignment between SCUK's transformation goals and our broader strategic ambition to deliver deeper outcomes for children.

• Uphold the highest standards of governance, compliance, safeguarding, and accountability as a member of the Board of Trustees.

• Represent SCUK at key events and act as an ambassador for our values and mission.

About You

We are seeking a Trustee who:

• Is engaged with, and excited by, SCUK's vision, mission and values.

• Is a strategic thinker, with demonstrable and deep expertise in People and Culture matters and organisational management.

• Has a strong track record in successfully designing and delivering strategic and holistic organisational change.

• Has experience leading multi-phased people, culture and effectiveness programmes that have delivered measurable results for the organisation.

• Has deep understanding of, and can champion, Agile and agile ways of working.

• Chairs meetings effectively, with excellent interpersonal and communication skills.

• Will work to guarantee the highest standards of integrity and governance, and help ensure statutory requirements are met.

• Is able and willing to devote the necessary time to the role (see below).

• A demonstrable commitment to championing diversity and inclusion, and a clear understanding of power, privilege, and how this affects everyone, particularly the children and communities with which we work.

• An understanding of, or willingness to learn about, the duties, liabilities and responsibilities of Trustees, and of the difference between governance and management functions; and corporate governance issues, especially those that might affect a large international not-for-profit organisation.

Other highly desirable experience

• A good understanding of child poverty in the UK, and an interest in international affairs.

• Experience with digital innovation and technology-enabled transformation.

• Willingness to build and use networks to make introductions for SCUK, for example to explore best practice in or facilitate fundraising, or advocacy and campaigning.

The knowledge and skills listed above represent “the ideal candidate”. Please do not be deterred from applying if you do not fulfil every highly desirable capability.

We warmly welcome applications from candidates across the UK, particularly from Scotland, Wales, Northern Ireland, and regions of England outside London. Previous Trustee experience is not required — we welcome first-time Trustees and will provide induction and support.

Additional Information / Terms of Appointment

• This is a voluntary position, with reasonable expenses covered. We want to do what we can to remove barriers for Trustees on low incomes or with little spare. Please let us know during the application process if this could be an issue for you, so that we can explore options together.

• Trustees are required to attend all Board meetings (four Board meetings and one or more Board calls per year), and for this role, quarterly People Committee meetings. You may also be asked to join an additional committee. Trustees may also be asked to participate in Board strategy days, telephone conferences, or travel on behalf of SCUK.

• Meetings are held at SCUK's Head Office in Farringdon, London, with hybrid participation possible.

• Trustees are appointed for an initial term of 2 years, after which Trustees can be reappointed for two further terms of 3 years each, up to a maximum of 8 years.

To learn more about the position, please review the Role Profile on our website. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Become a Trustee at Living Reasons
Help us build a revolutionary new charity from the ground up.

About Us

Living Reasons is a new organisation currently in the process of registering as a charity. We exist to tackle some of the deepest inequalities in society, guided by lived experience and driven by our mission to create lasting, revolutionary change.

Our work focuses on issues such as:

• Outdated and damaging employment practices.

• Poor access to healthcare.

• Inequity, discrimination, and lack of agency across society.

• Barriers in education, training, and support services.

We believe in challenging the status quo, proving that change is possible, and creating solutions shaped by the people who experience barriers every day.

Why Join Now?

This is an exciting time to join Living Reasons as we build the organisation from the ground up. As a trustee, you will:

• Play a key role in shaping strategy, governance, and direction.

• Help embed our Living Values into everything we do: Creativity, Prospectivity, Revolutionary thinking, and Attentivity.

• Ensure our ethos of “Nothing about us, without us” is central to our work.

• Contribute your skills, insight, and experience to create a charity that is bold, ethical, and sustainable.

What We’re Looking For

We want trustees who share our passion for fairness, equity, and innovation. You don’t need prior board experience — what matters most is your commitment to our mission and your willingness to bring your skills and voice to the table.

We particularly welcome applications from people with lived experience of the challenges we exist to tackle, including disability, neurodivergence, long-term health conditions, mental health challenges, or discrimination.

Skills and qualities we are especially interested in include (but are not limited to):

• Governance, charity law, or finance.

• Campaigning and policy.

• Fundraising, income generation, or partnerships.

• HR, employment law, or organisational development.

• Communications, media, or digital innovation.

The Role of Trustee

As a trustee, you will:

• Ensure the charity is well run and compliant with charity law.

• Guide our strategy and oversee delivery of our mission.

• Hold the organisation accountable to our values and ethos.

• Support the team to deliver change effectively.

• Bring challenge, insight, and creativity to board discussions.

This is a voluntary role (reasonable expenses can be covered). Trustees meet around four times a year digitally, with additional input between meetings as needed.

What You’ll Gain

• The chance to be part of a transformative new organisation at its very beginning.

• An opportunity to influence real change in society.

• The experience of working with a passionate, diverse team guided by lived experience.

• A chance to contribute your skills and values to something bold, exciting, and revolutionary.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Hambleton and Richmondshire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Mid Cornwall Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Harrogate and District Group. As our Fundraising Volunteer you’ll support your Fundraising Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Surrey Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Ross-shire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Hambleton and Richmondshire Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.