Supporter contact officer jobs in shooters hill, greater london
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £25,462
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent position. We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position.
Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Project Manager and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration or equivalent.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 9 September, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Salary: £39,434 - £46,109 (London) £35,294 - £41,969 (Outside London)
Closing Date: Monday 18th August
Please note, we may close this vacancy early if we receive a sufficient number of applications to progress to the interview stage.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Compliance Manager – Fundraising to join our Compliance Team based in London, Sunderland, Bradford or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Compliance Team’s role is to provide assurance that, based on evidence, internal controls are in place and are operating effectively. We are responsible for ensuring Centrepoint can operate and develop safely within regulatory frameworks. The team, which consists of managers, officers and a head of department, oversees several aspects of compliance across Centrepoint, including fundraising, employability & skills, data protection, complaints, internal policies and procedures and safeguarding.
Centrepoint operates a hybrid working model. The current requirement is a minimum of two days in the office per week, with the remaining days worked remotely. From 1 July 2025, this will increase to a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- Experienced compliance professional with a strong understanding of the regulatory landscape surrounding fundraising in the charity sector.
- Able to translate complex regulatory requirements into practical guidance for teams.
- Natural collaborator with strong stakeholder engagement and influencing skills.
- Confident trainer and communicator who can embed a culture of compliance.
- Respectful, empathetic and mindful of impact on supporters and young people.
- Flexible and responsive to change, committed to continuous learning.
What you'll be doing
- Promoting a strong culture of compliance and providing guidance to Fundraising teams.
- Overseeing due diligence, maintaining risk registers, and aligning with ethical policies.
- Developing/updating policies and delivering training and induction on compliance matters.
- Designing and implementing a quality assurance framework for compliance monitoring.
- Advising on GDPR and managing data protection risks within Fundraising.
- Managing complaints processes and producing compliance reports for Board review.
- Leading investigations into fraud, breaches or safeguarding issues related to Fundraising.
- Monitoring regulatory changes and advising internal teams accordingly.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Compliance Manager - Fundraising click ‘Apply’ now
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Recruitment & Retention Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the People Team, this role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with the Charity. You will manage all recruitment systems, administration, and relationships with external recruiters, while leading improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
People Operations
- To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.
Recruitment
- Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
- To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
- Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
- Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
- Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
- Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
- Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
- Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies
Onboarding
- Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
- Provide comprehensive in-person inductions for all new starters
- Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
- Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
- Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
- Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.
Information Systems
- To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
- To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Officer as appropriate.
General
- Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- Experience and interest in recruitment, onboarding of new starters and retention of employees
- Experience in a wide range of administration activity in a People/HR function
- Experience of providing administrative support in a fast-paced environment
- Experience of using a range of systems and software applications
Qualifications
- Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post
Skills & knowledge
- An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
- Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
- Good communication skills (both written and verbal)
- A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
- An understanding of confidentiality and data protection
Abilities
- Excellent accuracy and attention to detail
- Ability to develop good working relationships and rapport with internal/external stakeholders.
- Ability to work as part of a team as well as being able to use own initiative
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to set up and work according to schedules
Personal qualities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Strong sense of responsibility and accountability
- An understanding of and commitment to the values of Your Place
- Willingness to occasionally work outside of normal office hours
- Committed to continuing professional development
Desirable
- Qualification in Business Administration or Human Resources
- An understanding or experience of using a people Information and payroll system
- Some knowledge, experience or understanding of people management processes and best practice
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
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You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
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You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
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Lead the day-to-day management of Ella’s safe houses, and outreach services
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Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
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Ensure casework systems are used consistently and effectively across the team
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Oversee accurate and timely completion of risk assessments, support plans, and case notes
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Provide emotional support and hands-on casework guidance where needed
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Coordinate referrals and ensure women are welcomed into the service with care and dignity
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Lead regular reviews of support plans to ensure women are progressing through recovery stages
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Ensure a smooth and responsive referral process into Ella’s services
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Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
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Contribute service data to support funding applications and impact reporting
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Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
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Induct, train and oversee social work students and/or interns placed within the home
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Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
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Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
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Provide regular supervision to students and interns
Safeguarding & health and safety
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Act as Safeguarding Lead for frontline services
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Manage all safeguarding concerns in line with Ella’s policies and procedures
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Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
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Promote a safe working environment for staff and service users, including regular risk assessments
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Ensure all frontline staff are trained and confident in safeguarding procedures
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Respond calmly and professionally to emergency situations
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Protect the confidentiality and security of all Ella’s locations
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Ensure robust procedures are in place for health and safety across safe houses
Team management
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Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
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Lead recruitment, induction, and training for frontline staff and interns.
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Manage the internship programme, including allocation, supervision, and development.
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Coordinate regular team meetings and reflective practice sessions.
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Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
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Oversee team and managers rotas and ensure staffing for on-call cover.
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Contribute to the recruitment and retention of a strong volunteer and intern team.
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Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
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Identify gaps and opportunities for improvement in service delivery.
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Implement structural changes to improve quality and efficiency of support.
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Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
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Represent Ella’s at operational-level partnership and multi-agency meetings.
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Contribute to the development of service-related policies, ensuring input from staff and survivors.
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Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
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Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
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We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
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Access to a professional supervisor.
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28 day holiday, plus bank holidays.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
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The role is subject to a 6-month probationary period.
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The postholder is expected to take part in the out of hours on-call service.
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Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Our Client is a passionate charity on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire and have delivered over £7 million worth of essential goods to people in crisis. Food Bank Aid's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking an Engagement and Development Officer to elevate their fundraising to the next level.
Permanent
North London
Flexible working opportunities available
£35,000
The Engagement and Development Officer will manage the website, social media, and email campaigns while supporting the wider team with creative design and fundraising communications. You'll oversee marketing workflows, analyse performance, and create engaging content in line with our brand and mission. The role also includes supporting the CEO and team with other fundraising activities, for example prospect research, low-level grant applications, partnership events and CRM management.
We're seeking a proactive and organised individual with proven experience in fundraising, marketing operations, or digital marketing. You'll be confident using tools like WordPress, MailChimp, Google Analytics, Hootsuite, and Canva, with strong communication skills and a can-do attitude. Previous experience in the charity sector in a similar role is essential.
We will be considering applications on a rolling basis so please apply as soon as possible. In person interviews will be held on the 29th August (flexibility can be offered if required).
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
King’s College Hospital Charity
King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support.
Our Values
We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.
The Role
Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, in-memory and legacy. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals.
Key Tasks
• Using evidence-based insights, support with the planning and implementation of several direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learning of programme to enable enhancements and improvements
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams
• Creation and delivery of our regular giving and lottery stewardship journeys. This will include researching and proving content, engaging with supporters and looking for opportunities to cross-sell
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses
• To support the Head of Supporter Engagement with the development of a legacy marketing programme
• Creation and delivery of our in-memory stewardship journey, including donors who set up tribute pages on MuchLoved
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations
• Work with our Supporter Services Team to monitor and action all feedback, and properly record supporter interactions on our database
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust
• Work with the Finance Team to process invoices and ensure activities are properly coded
Charity systems & compliance responsibilities
As an employee of Kings College Hospital Charity you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are:
• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records
• You are responsible for complying with the Charity’s policies and procedures
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff
Other
It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post-holder.
Changing lives, pioneering care


The client requests no contact from agencies or media sales.
£38,700 per annum
Permanent
Part home/part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Executive Assistant to the Chief Executive.
This role will provide support to the Chief Executive of UNICEF UK. This includes a range of responsibilities, full administrative support, secretarial duties, and project coordination for crucial cross-organisational initiatives, ensuring seamless execution and impactful outcomes.
We are seeking a candidate with proven experience in providing high-level support, adeptly managing complex diaries, and skillfully coordinating major meetings, events, and projects. You will have a track record of effectively supporting multi-stakeholder programs, making decisions with agreed parameters, and demonstrating strong communication and leadership skills. Additionally, the ability to prioritise effectively in a dynamic environment and take proactive steps to address challenges is essential for success in this role.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Thursday 7 August 2025.
Interview date: Wednesday 27 August 2025 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymizes your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
Colleagues will work one day a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.
In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
About this role
This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team.
Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.
Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.
The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.
You will join a small, passionate and hardworking Philanthropy team.
As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:
- Impetus Triathlon, 13th September (if in post)
- Transforming Lives Dinner, 19th November
- Impetus Futures Summer Party, TBC June 2026
Key responsibilities
Event Delivery
- Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
- Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
- Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
- Assist the Head of Events with on-site event management for all Impetus events.
- Source auction and raffle prizes, management of auction software and fulfilment of prizes.
Event Administration
- Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
- Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
- Organise all administration resources for events, including name badges, delegate lists and signage
- Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
- Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
- Proactively use our CRM system to manage event data
- Support on supplier and sponsor relationships
Team Support
- Manage all incoming enquiries for the Events Team via a shared inbox
- Fully comply with all of the organisation’s employment and other policies and procedures
- Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
- Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
- Work closely with the Communications Team to manage events pages on the Impetus website
Person specification
Essential:
- Experience of working in a similar events role.
- Excellent project management experience.
- Exceptional organisational skills with the ability to prioritise busy workload.
- Ability to work independently or as part of a team.
- Practical approach to problem solving.
- Ability to be creative and use initiative.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
- Experience managing volunteers at events.
- Negotiation skills and experience working with suppliers.
- Experience using a variety of communications tools including e-newsletters and social media.
- Excellent IT skills including PowerPoint, Word and Excel.
- Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
- A commitment to Impetus’ mission and to equality, diversity and inclusion.
Desirable
- Experience of working for a charity on challenge and/or fundraising events
- Knowledge of the youth sector
- Knowledge of corporate fundraising
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 11th August 2025.
Interviews
Interviews will take place: Monday 18th August 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; offer help and advice about any aspect they may have.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
The Rees Foundation is seeking a dynamic and driven Fundraising Officer to help us grow and diversify our income, enabling us to continue providing lifelong support to care experienced people across the UK.
This is a remote role, open to candidates across the UK. Occasional travel will be required, including monthly visits to our Worcestershire office and other UK travel.
What You’ll Do:
As our Fundraising Officer, you’ll be instrumental in supporting our expanding fundraising strategy. Working closely with our Senior Fundraising Officer and Head of Income and Development you’ll help identify new funding opportunities, manage donor relationships, craft compelling proposals, and support campaigns and events.
Key Responsibilities:
- Research new funding opportunities and potential donors
- Create persuasive fundraising proposals and communications for trusts, foundations, corporates, and individuals
- Manage donor records and ensure timely acknowledgment of donations
- Support fundraising campaigns, including online and in-person events
- Assist in preparing grant applications and ensuring reporting compliance
- Generate fundraising reports and support strategic planning
- Provide administrative and operational support to the fundraising function
What We’re Looking For:
We’re looking for someone with excellent people skills, attention to detail, and a proactive approach. You’ll be a strong communicator, an analytical thinker, and someone who thrives in a fast-paced environment with a purpose with proven experience in the fundraising, research and bid writing.
Essential Skills & Experience:
- Proven experience in fundraising, research, and bid writing
- Exceptional written and verbal communication skills
- Excellent organisation and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Experience with CRM databases and Microsoft Office
- A collaborative team player with a positive, solution-focused attitude
- Understanding of the UK charity sector and fundraising regulations (preferred but not essential)
Why Join Us?
At Rees Foundation, you will join a dedicated team committed to supporting those who have been in care. This is a fantastic opportunity to:
- Make a tangible impact on the lives of care experienced individuals
- Develop and grow your skills in fundraising and business development
- Be part of a supportive and values-led organisation
The client requests no contact from agencies or media sales.
Caritas Social Action Network
Senior Migration Officer
Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, one year, with regular evening and occasional weekend meetings.
Salary: £37,440
Closing date: Monday 18 August at 12 noon
Interview date: Thursday, 28 August, in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.
Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the Senior Migration Officer are:
1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.
2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.
3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.
4. To lead the implementation of the Gubay-
funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.
5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.
In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff. You will have the responsibity to support volunteer mentors.
You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns. You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.
The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be occasional other evenings / weekend working required.
Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.



The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Operations Manager
As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.
You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.
Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.
Responsibilities:
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Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.
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Train and support staff and volunteers to use key systems:
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Bitrix24 (CRM).
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VCC by Call Handling (Helpline telephone app).
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Three Rings (Helpline rota scheduling).
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Microsoft Teams/Zoom (video calls).
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Extract and report on data from key systems to support monitoring and evaluation.
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Support recruitment and onboarding of new staff and volunteers.
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Help develop and implement new policies and procedures to support quality and consistency.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.
Your role will include:
- Managing membership processes (applications, renewals, enquiries)
- Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
- Leading monthly and annual reporting to identify trends and improve experience
- Overseeing grant schemes from application to post-award
- Contributing to engagement projects aiming to support membership growth and retention
About you:
- Excellent organisational and communication skills
- Experience using CRMs for reporting and record management
- Strong attention to detail, with the ability to work independently and manage multiple priorities
- A proactive mindset and confidence working with internal and external stakeholders
- Experience in a membership organisation or managing small grants (desirable)
Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.
How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.
Closing date:
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.