Supporter data manager jobs in london, greater london

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.

We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us in September.

This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.  We will not contact your current employer without letting you know in advance.

Applications should be sent by 5.00pm on August 25th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.

We are looking to recruit a Finance Manager to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of circa £45,000 per annum (dependent on experience). 

This role is Hybrid.

Are you a qualified finance professional ready to make an impact in a nationally significant cultural institution? The Royal Air Force Museum is looking for a proactive Finance Manager to support both the Museum and its Trading Company (RAFMEL) during an exciting period of growth and transformation.

We are a National Museum, a registered charity, and a non-departmental public body (NDPB), with vibrant public sites in London and the Midlands and a stored collection in Stafford. Our mission is to share the RAF story – past, present and future – through the people who shape it and the collections we preserve.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

About the Role:

As part of a small and dedicated finance team, you will take on a broad and varied portfolio. This includes full responsibility for financial and management reporting for RAF Museum Enterprises Limited (RAFMEL), and supporting the Head of Finance with reporting and analysis across the wider Museum.

Key responsibilities:

• Lead all financial and management reporting activities for RAFMEL
• Oversee financial planning, budgeting, forecasting, and performance analysis
• Monitor, maintain, and improve internal financial controls
• Collaborate with non-finance teams across the Museum to ensure accurate and timely financial data
• Support the implementation of process improvements and new financial initiatives
• Provide insight and clarity through accurate, first-time reporting

About You:

• A qualified accountant (e.g. ACA, ACCA, CIMA) with strong technical skills
• Highly proficient in Excel; experience with Sage 200 is a strong advantage
• Comfortable working independently, while also being a collaborative team player
• A confident communicator able to build relationships across departments
• Detail-oriented, deadline-driven, and proactive in problem-solving

This is a fantastic opportunity to shape the financial health of a respected national organisation while supporting its charitable and commercial activities.

Closing date for applications: 7 September 2025

Interviews will take place on: 17 September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you!

Help shape a kinder world for animals

Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.

You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.

This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.

Essential Responsibilities 

• Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success. 
• Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact. 
• Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers. 
• Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities. 
• Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work. 
• Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff. 
• Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving. 
• Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities. 
• Lead on our high net worth income from individuals;  identify, cultivate, solicit and deliver significant relationships. 
• Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors. 
• Stay abreast of key issues and trends in the international aid and wealth advisor community. 
• Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies. 
• Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation. 
• Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors. 
• Strategic engagement with senior stakeholders to support donor engagement. 

A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.

If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!

Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.

Line managing a senior officer role, you’ll support their development and contribute to our email strategy together with the head of digital engagement.

Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.

About you

You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.

You’ll be passionate about delivering the best experience and engagement with email, and understand best practices and the importance of data and testing.

You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

9am on Friday 28 August 2025

Interview date

Tuesday 9 and Wednesday 10 September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open the Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants/ Apprentices at any point on their resettlement journey.

About the role:

We are now looking for an experienced and dynamic Engagement and Support Officer (ESO) to join our team. The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture a professional, inclusive, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all Open The Gate participants; and develop the wider programme offer in line with our organisational objectives.

In line with our risk management policies and processes, the successful candidate for this role will be expected to support Open the Gate Apprentices with a range of offending histories.  Fine Cell Work does not discriminate on the basis of offence, and welcomes applications from any participants who believe they would benefit from the programme. 

Key responsibilities:

1. Nurturing a professional working environment where Open The Gate Apprentices are supported to achieve their potential.

2. Building and maintaining referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustain engagement with Open the Gate.

3. Coordinating applications and referrals for prospective Apprentices, gathering relevant information for dissemination to the wider team.  

4. Working with colleagues in the Programmes team to develop risk management and support plans for each Apprentice, using information regarding offences, licence conditions and risk areas, liaising closing with the probation service and other agencies where relevant.

5. Ensuring timely, accurate, and safe recording of all information and personal data.

6. Case management of Apprentices, including action-planning and goal setting in consultation with the Workshops Manager, supporting Apprentices to achieve work-ready outcomes in an agreed period.

7. Providing day to day practical, pastoral, and sign-posting support to a caseload of Apprentices and providing ad-hoc support to graduate Apprentices when required.

8. Working with the wider team at Fine Cell Work to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.

9. Supporting small grant application processes on behalf of Apprentices.

10. Responding to safeguarding concerns in line with Fine Cell Work policy and procedure.

11. Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.

12. Supporting the Volunteer and Programmes Manager to recruit and deliver training to mentors and other volunteers in roles supporting Apprentices.

Working with the Volunteer and Programmes Manager to develop and enhance the Open the Gate mentor offer including as the first point of contact for mentors pre- and post- mentoring sessions. 

Knowledge and Skills for the role of Engagement and Support Officer:

Essential

• The ability to build rapport, establish trust, and work non-judgementally with individuals from diverse backgrounds.
•  At least 3 years’ professional experience working with adults in contact with the criminal justice system, assessing needs and risks, and formulating support plans.
• Excellent organisational skills and an ability to manage competing priorities on a daily basis.
• Experience working alongside probation and other key workers to formulate risk management plans in line with licence conditions.
• Demonstrable experience of adult safeguarding and a proven ability to assess, manage, and effectively communicate risks and vulnerabilities.
• Demonstrable experience in seeking opportunities to increase referrals and build new referral pathways.
• A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
• Experience in impact monitoring and evaluation and working to agreed targets and tangible outcomes, including supporting the writing of reports to Senior Managers.
• The ability to cope with the inherent challenges and demands of the role, maintaining well-being while effectively supporting Open The Gate Apprentices.
• Excellent written and verbal communication skills and a willingness to seek support when needed including accessing clinical supervision regularly.
• A commitment to ongoing professional development.

Desirable

• Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
• Experience of IT systems including Salesforce or other database management platform.
• Experience of working alongside volunteers.
• A knowledge of Trauma-Informed Practice.
• An interest in, or appreciation of, the value of creative education

Location: Battersea, London 

This is a full-time (37.5 hours a week), permanent role, and is primarily office-based. 

Salary:up to £30,000, based on experience. 

Fine Cell Work offer the following benefits to all our team members: 

• A supportive learning culture and opportunities to develop in your role 

• 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service 

• Employer pension contribution after 3 month probationary period 

• Season ticket loan 

• Cycle to work scheme 

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated. 

Application process: 

To apply for this role please include a cover letter outlining how you meet the person specification, and a CV, by the 7th of September. Please note your application will not be considered if a cover letter is not included.

- First round of interviews: week commencing the 15th September

- Second round of interviews: week commencing the 22nd September

Why work for us?

The Fundraising Department is starting the delivery of a five-year strategy that is heavily reliant on high-quality data to drive decision-making and maximise impact.

As Senior Data Executive, your work will be vital to implementing and delivering this strategy. You will play a key role in ensuring we make informed decisions about our marketing activities and are able to deliver sector-leading, insight-driven communications to our supporters.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The successful candidate will be an experienced data professional with advanced SQL and Excel skills, capable of managing complex queries and large datasets. A strong track record of problem solving and improving data processes is a must. They will have an analytical approach to data, excellent attention to detail, and the ability to communicate technical information clearly to non-technical audiences.

About the role

As Senior Data Executive, you will work closely with the rest of the Data Team to ensure the Fundraising and Communications Department has access to high-quality data, delivered in a timely manner to support effective marketing campaigns. This includes working within Raiser’s Edge NXT to deliver data selections and imports, maintaining data quality and ensuring the CRM is accurate, reliable, and fit for purpose. You will also manage relationships with key suppliers and drive continuous improvement of data processes.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (Bridger check)

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: Sunday 7 September

Interview date: Thursday 18th September

Temporary Individual Giving Manager – £29.48ph – London

Our charity-sector client is seeking an experienced Individual Giving Manager to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a hands-on role, leading all aspects of individual giving fundraising (excluding major donors and digital) — from delivering direct mail appeals to managing donor stewardship and supporting key fundraising events. You’ll also oversee the effective use of Salesforce, ensuring data accuracy and GDPR compliance.

The role

• Deliver and analyse direct mail and other appeals, including segmentation and trend analysis

• Manage the annual church-based appeal and other donor programmes

• Lead stewardship for regular givers and mid-value donors (excluding major donors)

• Manage trading programmes — merchandise selection, budgeting, fulfilment, and review

• Maintain accurate, compliant supporter data in Salesforce

• Field supporter enquiries (postal, online, phone) and ensure exceptional donor care

• Support events and community fundraising activities across the UK

• Monitor budgets and produce reports for senior management

We’re looking for someone with:

• Significant experience in individual giving fundraising within the charity sector

• Strong knowledge of Gift Aid, GDPR, and data protection

• A track record of delivering and evaluating successful fundraising appeals

• Excellent project management and organisational skills

• Experience using CRM systems (Salesforce desirable)

• The ability to work at pace, juggle priorities, and meet deadlines

• A proactive, resilient, and detail-focused approach

Contract: Temporary, c. 2 months, full-time
Salary: £53,654 FTE (pro rata) + holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re an experienced individual giving professional who can quickly hit the ground running, we’d love to hear from you. Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role will manage the delivery of services for people with primary breast cancer. You will be responsible for implementing business plans, maximising access and take-up of services, and ensuring high quality delivery. You will manage the work of a team of Breast Cancer Now staff and contracted facilitators based across the UK. Current services include Moving Forward in-person and online services, and our Speakers Live service.

About you

You care that people with breast cancer are supported to live well.
You’ll be experienced in managing people (including dispersed staff), you’ll have the confidence and skills to lead and drive forward growth. You’ll enjoy working collaboratively with others and can communicate effectively with a diverse range of people, both orally and in writing. You’ll have experience of managing support services and implementing protocols and processes, striving to implement and maintain the highest standards.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 27 August at 9am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview dates

First round: 8 September 2025 (in person at our London office)

Second round: 12 September 2025 (online)

Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025

About the role

We’re looking for a passionate and driven Service Manager to lead our team at Birkenhead Street, a 31-bed hostel in Camden offering 24-hour supported accommodation to single adults. This is a unique opportunity to shape a service that puts people first, working in a trauma-informed and person-centred way.

What You’ll Be Doing

As Service Manager, you’ll be at the heart of the service, responsible for both strategic development and day-to-day operations. You’ll lead, motivate and support a dedicated team including a Deputy Manager, Project Workers, Duty and Night Staff, Cleaners, and locums. In addition to:

• Manage the service rota and ensure smooth operational delivery.
• Build strong partnerships with external agencies to enhance outcomes for residents.
• Champion inclusive support, including working closely with the Women’s Safe Space to address the specific needs of female residents.
• Ensure the service meets contractual obligations and reflects best practice.
• Continuously review and improve service delivery in line with St Mungo’s policies.
• Support residents with high-quality, strengths-based care and advice tailored to their goals.
• Monitor budgets and provide insightful reports using both quantitative and qualitative data.

About You

We’re looking for someone who is a confident and compassionate leader with experience in hostel or service management, as well as:

• Skilled in communication, problem-solving, and emotionally intelligent leadership.
• Committed to continuous improvement and passionate about making a difference.
• Able to navigate complex challenges and maximise available resources to support residents.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 2nd September 2025

Interview and assessments on: 12th September 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
• Conducting person-centred assessments with those who self-present at the service for support
• Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness. 
• To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
• To work with partner agencies to provide joint support to service users where appropriate
• To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
• You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
• You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.

About this job

You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.

Your focus will include:

• End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
• Implementation of an HR help desk technology solution / HR service management system.
• Streamlining administration to support better, faster and more focused SLA’s.
• Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
• Collaborating with stakeholders to co-create lasting change.
• Developing clear, practical tools to assist with training others and creating self-service solutions.

This is both an operational and strategic role with hands-on delivery and real, evidencable impact.

About you

We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.

You’ll bring:

• Proven experience leading and managing in an HR Shared Service function.
• A track record of improving processes and delivering change.
• Excellent stakeholder skills, especially with senior leaders, managers and union reps.
• The ability to use data to inform strategy.
• Knowledge of HR help desk technology solutions / HR service management systems.
• A values-led, adaptable and proactive working style.
• Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
• Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).

A full job description and person specification can be found attached below.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees.

Responsibilities include line management, using insights to inform strategy, ensuring brand alignment, and compliance with data and fundraising regulations. The ideal candidate will have experience in supporter acquisition across digital and offline channels, campaign planning and analysis, agency management, and donor databases. Strong communication, organisational skills, and a collaborative approach are essential. 

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK - apply on our website today. 

Closing date: Monday, 1st September 2025.

Interview date: Tuesday, 9th September 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham.  If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!

This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.

2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)

4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.

5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.

Volunteer and operational management - Sustainable Merton

● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential

● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable

● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area