Supporter data manager jobs in mill hill, greater london
The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.
This is a unique opportunity to shape global conversations on climate science by empowering researchers in developing countries to publish and communicate their work, collaborating with some of the world’s leading SRM experts.
The Scientific Writing and Publishing Lead will play a key role in supporting researchers in the Global South to communicate their findings effectively and contribute to the global SRM conversation. Working within the Programmes team, reporting to the Programmes Director, and in cooperation with the Communications team, the Scientific Writer will collaborate closely with research teams and external partners. Responsibilities will include:
Putting developing countries at the centre of the SRM conversation





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.
Purpose of the role:
· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.
· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Elders Voice, a charity supporting older people, are excited to be joining a consortium of organisations, that will work together on making Brent an age friendly borough. Led by the Brent Pensioner’s Forum, the consortium’s aim is to make Brent a place where people can live healthy and active later lives; a place where the environment, activities and services enable older people to enjoy life, participate in society and be valued for their contribution.
We are looking for a coordinator to develop and implement a borough-wide action plan, that addresses the eight barriers to the wellbeing and participation of older people, as identified by the World Health Organisation (WHO) under their Age Friendly Cities Framework. This action plan will help Brent fulfil its vision of becoming an age friendly borough. The post is funded by a grant from Brent Council and will report into the CEO of Elders Voice.
Role: Age Friendly Brent Project Coordinator
Salary: £19,200 per annum (FTE £32,000)
Hours: 21 hours per week
Contract: Two-year fixed term contract
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of Role
- Develop an Age Friendly Borough strategy in association with a range of partners and a project plan with agreed timescales.
- Build on existing partnerships & networks within Brent and engage with stakeholders to understand the current situation and identify priorities for action.
- Collaborate with statutory, health and third sector partners to achieve age friendly status in the borough.
- Ensure older people are fully involved in the development process and all stages of implementation.
- Apply for fundraising to ensure sustainability of the project.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, driven and thrive at outreach work and engaging with different audiences. This is an opportunity for you to put your stamp on a brand new project that will benefit older people now and in years to come! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
The Marsh Christian Trust (MCT) is looking for an Assistant to join a small, dynamic team and support the day-to-day running of the organisation. This role would be for a 9-month contract as maternity leave cover, and would suit someone who is interested in the charity world and looking for a part-time position. The role will be office-based for 3 days a week, starting in mid-July 2025.
The Trust is a busy grantmaking charity, supporting a range of small organisations across the sector with core funding to support their running costs. The Trust also runs an exciting Awards programme, which sees them partner with larger charities to help recognise their volunteers and outstanding individuals in thier field of work.
Key responsibilities and duties
- To support the grants programme – preparing applications for review, researching organisations applying for funding and processing grants.
- To assist in the administration of the Marsh Awards Scheme – writing letters, and helping to coordinate events.
- Updating records and files, minute-taking, diary management, booking travel, preparing internal lunches, collecting and distributing the post, and any other ad-hoc administrative duties required.
- To assist the wider office with administrative tasks.
Personal Specification
- Good communication skills.
- Strong attention to detail.
- Confident, pleasant and professional manner.
- Very well organised with good time management skills.
- Good IT skills, proficient in Outlook, Word and Excel.
- Some previous general office experience would be useful.
- We would welcome previous experience in the charity sector, however this is not essential.
Celebrating everyday contributions to people, culture and the natural world




The client requests no contact from agencies or media sales.
Battersea's Global Programmes Department are looking for a passionate individual to join the team as Grants and Programmes Associate.
The Grants and Programmes Associate will support the delivery of a portfolio of work within the Grants and Programmes function at Battersea, focusing on the UK portfolio. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Associate would support a portfolio led by a Manager who would also be their line manager.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th May 2025
Interview date(s): 16th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NVR practitioner will work with the parent/care giver predominantly, other members of the family who are impacted or experiencing the abuse from their sibling or grandchild, and if willing, with the young person causing harm.
RISE specialises in designing and delivering behavioural change and pyscho-educational programmes. We strive for a world where harmful behaviour is marginalised and fewer people are victims of abuse and crime; a world where people can lead safe, purposeful lives as a result of better relationships within families and communities.
Benefits of working for RISE
You will work for an award-winning organisation (featured in the Sunday Times Best Places to Work 2024) that celebrates diversity, culture and individual differences, and that will help you to grow and thrive in your career. As a learning organisation, RISE has created a culture of continuous professional development. Employees are the heart of our business – we have an Employee Council that gives employees a way to channel their voice to improve their employee experience. As an employee, you will be invited to regular staff meet-ups and can connect with others in different ways.
Specialist Child to Parent Violence delivery:
- Advocate for the rights of children to be respected, heard and protected.
- Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.
- Adhere to the relevant programme manuals for parents as well as for the children and young people.
- Use motivational interviewing techniques and strength based approaches to engage with families.
- Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.
- Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
- Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.
- Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.
- Attend training sessions to enhance their delivery and understanding of NVR.
- Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.
- Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.
- Ensure effective planning for the delivery of each intervention in advance of the session.
- Partake and pass all relevant NVR and other child, young people and parent centred training to undertake this specialist work.
- Deliver community training as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Individual Giving Manager to join the team. As Individual Giving Manager, you will lead on the planning, coordination and delivery of the charity’s three major annual appeals. The Cardinal’s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set.
The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster.
Who are we looking for?
Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets.
St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people.
Finance Assistant (Part-Time)
Location: Shoreditch, East London
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week)
Contract: Permanent, part-time
Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt.
This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable.
This job is for you. if you:
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Have previous experience with financial administration in a small organisation
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Are comfortable using bookkeeping software e.g. QuickBooks
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Have excellent attention to detail and strong numerical skills
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Can handle confidential information with discretion
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Enjoys working both independently and as part of a team
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Are aligned with our values and passionate about community work
Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
Interviews will be held in the week commencing 19th May 2025
Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.
St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Now in its 17th year, Why me? is seeking a brilliant, highly organised and proactive administrator to join our small team, co-ordinate our finance, HR and office systems, support our projects and communications, and ensure good governance. The role will also include support around income generation, and delivering events. This is a brilliant opportunity for someone wanting to gain a range of skills in the charity/campaign sector.
Working closely with the CEO, areas of work will include:
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Providing general office administrative support
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Supporting IT, HR and financial processes of the charity.
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Ensuring good governance of the charity
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Helping with project delivery, including event and training administration
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Social media scheduling
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Supporting volunteers
Why me? is a leading national charity in the promotion of Restorative Justice in the UK.

The client requests no contact from agencies or media sales.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re an ambitious charity with a bold mission and a fantastic culture. As we embark on an exciting 3-year fundraising strategy, we’re looking for a Senior Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This is a newly created role within the team which will oversee acquisition and new product development.
You’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. In this role you’ll take ownership of planning, implementing and reporting on fully integrated acquisition campaigns across a range of channels including DRTV, Digital, Telephone, SMS and OOH.
You’ll work closely with teams from across the organisation and our media agency to ensure a truly integrated, collaborative approach. Together with the team, you’ll identify opportunities, apply learnings from past campaigns, and enhance future performance.
You’ll also be integral to driving forward new product development to acquire new regular givers. Leading on testing across the Acquisition team, you’ll innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.
What we want from you
Aside from excellent knowledge and experience of working in a direct marketing environment managing fully integrated campaigns, you’ll also have strong digital campaign management experience, ideally gained from a fundraising environment. You’ll have experience in developing and implementing effective testing strategies and ideally also have experience in developing new marketing or fundraising products.
You’ll possess first class communication skills; a strong team ethic and you will be at ease working with and influencing key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 1st June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Wednesday 4th June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Third Age Trust is seeking to appoint a Senior Volunteering Officer who will:
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have oversight of the support we provide to 400 Trust Volunteers who directly support the work of the Trust;
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oversee the development and delivery of training to help members run their u3a
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implement and develop how the Trust works with and supports region and nations across the UK.
This role will also identify some of the key challenges for u3as relating to volunteering and will work with staff and volunteers develop support and guidance.
Reporting to the Head of Learning and Volunteering the role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel including in person meetings and visiting u3as.
The client requests no contact from agencies or media sales.
Do you have previous experience organising projects and processes? Are you looking for a role that blends administrative excellence with meaningful community work? If so, this could be the perfect opportunity for you!
We are looking for a Project Administrator to support the delivery of our Horizon Plan – a collection of projects at the heart of Westway Trust’s new strategic vision. You will provide essential administrative support across a range of projects – from local economic development to archiving initiatives, working alongside senior managers and community members.
This is a varied role with the opportunity to be involved in design, delivery and evaluation meetings. It is ideal for someone who is proactive, well-organised and eager to make a positive impact
Key responsibilities of the role include but are not limited to:
- Support up to five projects of different scales and size, all of them important to the Westway Trust.
- You will work with at least 3 different more senior managers who will be briefed about the range of your projects. You will be expected to use excellent time management to accommodate the peaks and troughs of the range of projects and manage the expectations of the project leaders.
- One of your projects will be the secretarial function of the Safer Neighbourhood Board working with the Chair. This will involve taking minutes, arranging meetings, distributing papers for the meetings, booking spaces and circulating actions and diary arrangements for the participants.
- You will support a new Economic Development Project and an Archiving project, both for at least one day a week. These projects will be newly designed and you will be part of this working with the project managers and community members. This will involved taking meeting notes; circulating information; collecting and processing data and processes relating to payments of project related invoices; liaising on all aspects of project administration, scheduling and reporting.
- You will nurture positive relationships and information flow within the project groups.
- You are a key member of the project delivery team and will be expected to demonstrate the Trusts Values and to work positively in accordance with the Trust’s Equal Opportunities, Safeguarding, Health, and Safety Policies.
Essential Experience, Skills and Attributes
- Experience of designing and delivering high quality, proactive project administration
- Experience of working within a busy office
- Experience of scheduling, taking minutes and chasing up actions.
- Proficient IT skills, ability to gather information and report meaningful outputs
- Excellent written and verbal communication skills with the ability to write short reports and create presentations and other communications.
- Experience of research
- Experience of creating useful templates to support projects.
- Experience in prioritising competing demands and workloads.
- Experience of team-working and collaboration with an eye for detail
- Understanding of the needs of diverse communities and commitment to equality of opportunity and anti-racism.
Desirable Skills
- The ability to speak a language other than English
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 21 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Project Background
Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.
You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.
Who are we?
Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.
Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.
In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout.
We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.
Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.




About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are excited to be partnering with a great legal charity dedicated to the promotion of access to justice, upholding the rule of law and ensuring fair systems. The charity exists to ensure that state decision-making is fair and lawful, and that each person has the power to hold public bodies to account. The charity represents, and supports people marginalised through poverty, discrimination, or disadvantage when they have been affected by unlawful state decision-making.
An exciting opportunity exists for a Philanthropy Manager to join the team. This is a great opportunity to shape and lead the charity’s first ever mid-value fundraising programme. As the Philanthropy Manager, you will create meaningful donor relationships, craft compelling fundraising journeys and directly contribute to ensuring that justice is accessible to all.
Who are we looking for?
Ideally, candidates will possess detailed knowledge of successful membership fundraising schemes and/or donor development, including design and implementation of fundraising systems and targets. Candidates will have knowledge and understanding of ethical practises, the Code of Fundraising Practice, including GDPR and the regulation and environment in which charities operate. Candidates will possess skills required to identify, research and qualify potential donors, including donor behaviour, needs and motivations for giving. Outstanding written and verbal communication skills, with an ability to consistently craft compelling propositions and communications is essential for the role. You will have good knowledge of how to audit and evaluate the effectiveness of fundraising and communications.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.