Supporter Database Manager Jobs in Birmingham, West Midlands
Age UK and its network of local and national partners across the UK deliver a wide range of services to millions of older people every year. We want to ensure that those services are of a high quality and of real value to the people who receive them. A key component of this is the Network Quality & Compliance Team, which oversees Age UK's Quality Assurance Framework of quality standards, assessments, and processes for dealing with non-compliance.
We have an exciting part-time opportunity for a Service Quality Adviser to join our Network Quality & Compliance Team. This role is part of the team that supports Age UK and its network of local and national partners to provide consistent, high-quality services to the public. The team is responsible for ensuring that training and guidance is available on how to run high quality services and supports individual network members with quality challenges and non-compliance.
The provision of Information and Advice (I&A) and our quality standards for these services, are a key element of this role. The successful post holder will have demonstrable experience of managing or supervising an I&A service and ideally, a broader understanding or experience of quality assurance and delivering services to older people.
This is a part-time, home-based opportunity, working 21 hours per week. Salary advertised is FTE. (Actual salary range for 21 hours per week - Actual £20,406 - £22,554)
Please note:
* You will be required to travel throughout the UK.
* You will be required to attend meetings in London, possibly as frequently as one a month. Travel expenses are paid to the London office and other Age UK locations.
* You should have a commitment to equality and diversity, social justice and giving people a voice.
Must haves:
* Experience of the provision of a range of services (including information and advice) to quality standards (including legal and regulatory) in a not-for-profit organisation or other relevant context.
* Experience of managing or supervising the delivery of services (including information and advice).
* Excellent oral and written communication skills, with the ability to communicate with staff in different locations, write reports and training materials.
* A wide range of influencing skills, including the ability to build and maintain relationships with internal and external partners in order to meet objectives.
* Strong project management skills, with the ability to work flexibly and autonomously, managing individual projects to meet organisational objectives and achieve deadlines.
* Proven ability to work as part of a flexible team including remote staff.
* Good IT skills including an ability to use Microsoft Office (including Excel) effectively in preparing reports, presentations and in managing email communication. Experience of using CRM databases and other data management systems to manage client information is desirable. Experience of using online training and communication resources such as Teams or Zoom.
Great to haves:
* Experience of community development, working with volunteers and/or supporting small local voluntary organisations.
* Experience of delivering services to contracts and / or consortium working.
* Knowledge of public policy and practice issues in the delivery of services to older people.
* Proven ability to evaluate services and projects, interpret data and report on findings.
* Creativity and innovation including the ability to identify solutions and resolve complex issues.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Tech scheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
-
Manage, monitor and report on the bilingual web pages and Facebook page for Wales
-
Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
-
Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
-
Provide Welsh language media interviews
-
Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
-
Experience of interviewing and case study collection within sensitive topics
-
Ability to build effective relationships with colleagues, the media and stakeholders in Wales
-
Ability to work co-productively with people affected by Parkinson’s
-
Ability to prioritise, work under pressure and enable others to meet challenging deadlines
-
Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children. This post is restricted to women due to the nature of the role.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
Job Advertisement Title: Associate Director of Principal Giving, University of Birmingham
Salary: Grade 9 - Full time starting salary in the range £56,021 to £84,644
Location: Birmingham, UK (hybrid work - in the office 3 days a week)
Are you a senior fundraiser who wants to focus on Principal Gifts? Or perhaps you are a major gifts fundraiser who is ready for a leadership role?
We are recruiting our new Associate Director of Principal Giving to lead our Principal Gifts programme – a programme of ambition and almost endless potential.
As Associate Director of Principal Giving, you will work at the most senior levels with individuals, companies, and trusts and foundations in the UK and internationally. A vital member of the Senior Leadership Team, you will be a key source of strategic guidance and support for university leaders, academics, and fundraising colleagues across the University.
This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham In Action. Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals.
A key member of the Senior Leadership Team, reporting to and working closely with the Director of Development and Alumni Relations, you will have the opportunity to work on transformational gifts – interesting, complex, exciting gifts that will have global impact.
Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.
You will be a values-driven leader, entrepreneurially minded, and comfortable orchestrating a myriad of stakeholders. With a track record of securing gifts of 6 figures upwards, you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.
If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch. We hope to hear from you!
The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on Sunday 12 May 2024.
Please do not apply via the University of Birmingham website. No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title:Director of Fundraising, Smile Train UK
Reports to:Vice President, International Development, Smile Train Headquarters USA
Responsible for: To develop and manage fully operational fundraising channels, including corporate, institutional and individual giving.
Location:London Office; This is a hybrid work model between remote and in-office environments.
Purpose of Role
Smile Train seeks a collaborative, innovative, and entrepreneurial professional for the role of Director of Fundraising, Smile Train UK. This is an exciting opportunity for the right individual who can thrive in a collaborative environment where passion, dedication, and the ability to consistently innovate are necessary to achieve ambitious goals.
The candidate will have a strong and diverse background in creating opportunities and identifying prospects and is an experienced and creative fundraising leader with proven success of expanding support from individuals, corporations, and foundations. They will have an emphasis on major gifts and manage a portfolio of high-level donors. The Director of Fundraising is a self-starter with an entrepreneurial mindset.
Primary responsibilities
- The Director is responsible for managing, hiring, and effectively leading the fundraising team towards the achievement of their individual targets.
- Maintains a portfolio of major donors and prospects by creating and implementing strategies for the cultivation, solicitation, and stewardship of donors with the capacity to make 5- and 6-figure annual gifts and 6- and 7-figure leadership gifts.
- The position demands experience with designing fundraising strategies and good management skills for implementing strong, prioritised and focused work plans that achieve (or exceed) the agreed organisational goals.
- Overall responsibility of the annual revenue budget, ensuring reporting requirements as defined by the VP, International Development for monthly, quarterly, and annual budget and target monitoring.
- This position shall work in tandem with the global communications team to jointly create a positive, campaign-driven image of Smile Train in the United Kingdom.
- Manage Philanthropic Advisory Council of high-level Smile Train supporters.
Experience
- Minimum seven years' experience in senior level fundraising, ideally in a leadership role with oversight over end-to-end execution.
- Knowledge of individual, corporate, foundation and major donor fundraising methodology including cultivation, solicitation, stewardship, and prospecting of donors.
- Proven track record in leading fundraising and delivering income growth within a similar sized organization.
- Experience in a marketing and public relations role a plus.
Skills Required
- Minimum undergraduate university degree.
- Strong analytical skills, database proficiency and outstanding budgetary and financial skills, including target setting and monitoring and proficiency in Excel.
- Knowledge and/or experience in marketing, fundraising acquisition, development and retention methods and budget management.
- Experience in SalesForce or other CRM.
- Excellent communication (oral & written) skills in English.
- Experience in building, mentoring, and coaching a team of fundraising specialists.
- Awareness and knowledge of local fundraising market.
- Big picture thinker, not only locally but globally for the organization.
- Personal Attributes
- Excellent judgement and creative abilities, including influencing, negotiating and problem-solving skills.
- Entrepreneurial and growth driven individual with a passion for their work.
- Independent self-starter with thoroughness and attention to detail and ability to work remotely from reporting line.
- Empathy and interest in the Smile Train’s mission and objectives.
- Exceptional communication skills and abilities, self-confidence, energy, and a strong spirit of teamwork.
- Sense of humour, eager and willing to mentor a professional team.
The client requests no contact from agencies or media sales.
Transition Together is seeking to continue the work of deepening connection and growing the voice of the Transition Movement in England and Wales through the freelance engagement of three Network Weavers. This exciting project will see this team, supported by Transition Together staff, co-design an in person Transition Assembly early next year to guide the future of our Movement in the UK as well as build relationships with Transitioners across Wales and England and connect to emerging and established networks across the UK. These roles will be around two days a week for 10 months and the deadline to apply is 13 May.
-
Start date: beginning of June 2024
-
Contract period: June 2024 to March 2025
-
Fee: £15k with £2k budget to support role activities
-
Core working day: Tuesdays
-
This is a remote working position including substantial travel to visit Transition groups and events
-
The post-holder needs to be England or Wales based as there will be travel required to visit UK Transition groups, and experience of UK communities is essential
-
This role will require evenings and weekends working at specific points.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Role of Safeguarding Administrator
We have an exciting opportunity to join the Coventry Diocesan Safeguarding team as a Safeguarding Administrator.
You will have excellent interpersonal skills with the ability to work successfully with a range of stakeholders. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team.
The main responsibilities of the Safeguarding Administrator are:
- To provide effective and efficient administrative and logical support to the diocesan safeguarding team ensuring that all systems contribute to the delivery of high-quality service and the smooth running of the diocesan safeguarding teams work.
- Overseeing the team’s diary management, booking internal and external meetings
- Minute taking meetings including safeguarding meetings
- Screening calls and emails for the diocesan safeguarding team from a range of stake holders including those who may have vulnerabilities, using your initiative to respond to enquiries, delegate safeguarding referrals to the relevant members of the team
- Maintain and update relevant databases and recording systems, ensuring accurate records
- Be responsible for DBS administration of Parish Safeguarding Officers
- Developing knowledge of safeguarding policy to advise appropriately on matters relating to general parish safeguarding such as safer recruitment, training and parish dashboard
- Provide general administrative support, as deemed appropriate by the Diocesan Safeguarding Advisor
This post reports to the Diocesan Safeguarding Advisor and is based in the Diocesan Offices in Coventry (hybrid working possible).
Diversity, Equity and Inclusion
In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.
If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.
As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.
All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.
To find out more about this role please click on apply and this will take you to our website.
The client requests no contact from agencies or media sales.
The Clean Air Fund is looking to recruit a Finance Officer to join their team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
As Finance Officer with Clean Air Fund you will support the finance team with a growing organisation and complexity, helping to ensure that the financial processes and procedures of the Clean Air Fund run smoothly, efficiently and effectively, enabling other team members to be effective.
This role will be responsible for managing all expenses, payments and month end information and processes, such as accruals, bank reconciliations. In addition, they will manage a contracts database and reconciliations between the finance system and the grant management system.
To be successful in this role you will have;
- Experience of working within a finance team, in particular accounts payable
- Excellent numerical skills
- High quality written and verbal communication skills
- IT proficiency (most specifically in Microsoft Office and ability to learn new systems).
- A do-er, able to work at pace and respond to opportunities. Flexibility to adjust to shifting priorities and deadlines.
- Happy to work autonomously and with an instinctive pragmatic and problem-solving approach.
- Collaborative with strong interpersonal skills, quick to build relationships and influence others.
- Must maintain strict confidentiality when working with sensitive data and possess strong judgment in handling communications, expenses, and budgets.
- Willingness to identify problems and suggest resolutions, including providing advice on process improvements.
- Strong personal motivation to work in the not-for-profit sector and interest in environment, air quality, health.
- Skills required to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 1st May 2024
- Salary & Benefits - Depending on location:
- In UK £33,600- £39,899 gross per annum
- In Ghana - GHS 181,794 - GHS 233,511gross per annum
- In India - INR 2,161,494- INR 2,770,593 gross per annum
- First round interviews will be held w/c 13th May and second round interviews w/c 20th May.
- Type of employment - Permanent
- Applicants must be entitled to work in the location they have applied for (UK, India or Ghana). Clean Air Fund cannot support visa applications.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.