Supporter Database Manager Jobs in Birmingham, West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Prince’s Trust International transitions to The King’s Trust International and expands its reach, we have an exciting opportunity that will be pivotal in strengthening the legal, governance and assurance function for the charity.
You will be working closely with our Head of Legal & Company Secretary and lead on complex, challenging and meaningful projects worldwide. You will be a qualified solicitor, barrister or paralegal with post qualification legal experience gained in house or in a proactive private practice environment that you will utilise to help the charity to boost its income, including through a newly established trading subsidiary, and to support young people through programmes delivered in over 18 countries.
Proactive and solutions-focused, your excellent communication and interpersonal skills will enable you to build effective trusted relationships and influence at all levels. You will need to be well-versed in most areas of charity and commercial law, adept at providing legal advice and assistance and able to undertake company secretarial and legal compliance matters. Flexible, you will be able quickly to expand your knowledge and experience in new areas as part of an ambitious and agile team. In addition, your excellent planning and organisation skills will enable you to prioritise and multitask as you work at the heart of the organisation’s governance, improving processes and achieving positive change.
The client requests no contact from agencies or media sales.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
About us:
Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
Opportunity:
Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.
Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.
As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.
What we can offer you:
We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club.
To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).
Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section.
The client requests no contact from agencies or media sales.
Harris Hill is looking for an interim Fundraising Assistant to support a national charity for 2 to 3 months on remote of hybrid basis, starting May 2024.
The role is full time but could be 30 hours per week. You can work remotely outside of London or hybrid inside London, supporting their mass participation team.
Key tasks and duties
Communicate with supporters on the telephone, offer tips for their fundraising, get to know them and build rapport.
Update records on our fundraising database.
Place orders for fundraising materials.
Respond to supporter queries via email and social media.
Any other duties that are within the scope and remit of the role and as agreed with your manager.
Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar, happy to work predominantly on the phone, liaising with supporters.
If you are interested in this opportunity and would like to find out more, please get apply for more details.
We have an exciting opportunity for an experienced Data Analyst to join our Data & Analytics team. You will join us working 28 hours per week on a 12 month fixed term contract and in return you will receive a competitive salary of up to £29,319 per annum (pro rata of £36,649) plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Data & Analytics team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth.
Responsibilities of our Data Analyst:
As Data Analyst you will be responsible for the delivery of actionable and highly effective supporter analysis, reports, dashboards and statistical models to inform the evidence-based decision making of the Marketing and Income Generation directorate. The Data Analyst will support departmental strategies and plans by analysing campaign effectiveness and providing a clear understanding of our audiences to optimise supporter journeys, improve targeting and drive engagement. They will also assist the Lead Data Analyst in designing, planning and delivering data insight projects to enable the directorate to maintain a supporter-focused view, maximising the returns on Cat Protection’s investments.
What we’re looking for in our Data Analyst:
- Significant database marketing experience with use and manipulation of data structures with a relational database management system
- Significant data analysis and interpretation experience identifying key trends
- Advanced knowledge of FastStats or similar statistical package
- Advanced knowledge of Excel
- Full understanding of the data analysis process from briefing to delivery
- Experience presenting analysis and managing stakeholder relationships
What we can offer you:
- salary of up to £29,319 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Data Analyst and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 28th April 2024
Virtual interview date: 7th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Job Title: Alumni and fundraising development officer
Location: Queen Mary's Grammar School, Walsall
Hours: 37 hours per week, Term Time
Salary: NJC scale point 14 – 17. Actual Salary: £23,615 – 24,856 (FTE: £27,334 – 28,770)
Purpose of Job:
The postholder plays a key role in managing the alumni network, with a specific emphasis on events and volunteer management, to actively engage alumni and stakeholders with Queen Mary’s Grammar School. The goal is to continuously enhance the value and contributions from stakeholders in alignment with Queen Mary’s Grammar School’s strategic priorities.
Ultimately, this role is designed to support the school’s strategic plan by delivering philanthropic income and other forms of financial and non-financial support from alumni and other stakeholders. This is achieved by developing and strengthening relationships with important constituents and identifying shared areas of interest and activities to enable lifelong relationships to form.
Main responsibilities:
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To work with the Headmaster in developing links with the alumni network through the Queen Mary’s Club (QMC) for the purpose of school promotion, school career programme development and fundraising.
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To assist with other whole school fundraising projects
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To oversee the financial and administrative function of school donations and the Queen Mary’s Association (QMA) as a parental fundraising body within the school.
It is expected that the role will be self-funding, as a result of the income brought into the school. This may include funds raised through alumni, grant applications and bequests from former pupils, as well as a contribution towards other fundraising projects.
JOB DESCRIPTION The duties include:
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Actively enhance engagement opportunities with former students and other stakeholders. Contribute to development of methods of engaging with alumni and strengthening their relationship with Queen Mary’s Grammar School and each other;
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Maintenance and continuity of QMC database using Raiser’s Edge; leading initiatives to grow and populate the database.
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Management of the website, including creating new content;
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Use a range of social media channels to engage alumni and other relevant stakeholders, such as Linked-in and Mail Chimp.
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Recruitment of upper sixth students to the QMC; Actively contribute to engagement with current students to raise the profile of the QMC and the opportunities afforded by Queen Mary’s alumni network.
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Assistance with fundraising for specific projects; putting in bids for funds and making Gift Aid claims where appropriate; creating new initiatives for fund raising and bequests.
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Stewardship, retention and recognition of volunteers and donors, ensuring they have a rewarding and impactful experience.
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Liaison with Old Marians, including a quarterly digital ‘From All Quarters’ update newsletter, creation of regular email campaigns, preparation of the annual Chairman’s letter and other social media/website updates;
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Researching the School’s Archives for materials to assist in fundraising, events and content creation;
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Management of QMC merchandise, including sales and stock replenishment
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Organisation and set up of the Old Marians’ dinner in September of each year (including liaison with the guest speaker, caterers and QMA bar committee);
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Organisation of the annual July Wreath Laying ceremony in London and surrounding activities.
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Organisation of alumni gatherings in Walsall, Birmingham, London and any ad-hoc events as required.
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Liaison with the School’s CEIAG co-ordinator to organise alumni careers events and procure former students for the programme. Guiding and supporting volunteers during the careers week.
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Be mindful of the diversity of alumni and stakeholders – promote equality and inclusivity in all activities and processes.
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Planning, promotion, co-ordination and impact evaluation of all events.
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Attending of all QMC committee meetings and preparation of papers for Dinner sub-committee;
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Liaison with the Old Boys’ Scholarship Fund (OBSF) arm of the QMC with reference to fundraising and the support of projects;
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Support the Headmaster in shaping and delivering campaigns, supporting key priorities, and monitoring targets. Use stakeholder research and data analysis to make suggestions, monitor performance, and drive future plans and activity.
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Receive, record and reconcile termly donations for the School donations fund; liaison with the Mercian Trust over the transfer and use of such donations;
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Submitting Gift Aid claims to HMRC;
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Treasurer for the QMA, including production of simple accounts and financial records
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Assist with recruitment of QMA volunteers and allocation to committees;
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Oversight of the Charity Commission status of the QMA and management of the bank account;
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Attend QMA management committee and trustee meetings;
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Provision of information for the QMA trustees;
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Being aware of, and complying with, policies and procedures relating to confidentiality and data protection (GDPR), reporting all concerns to an appropriate person;
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Attending and participating in other meetings, as required;
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Co-ordination of activities, when required, across the Mercian Multi Academy Trust;
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Contributing to the overall ethos of the School;
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Carrying out any other duties as may reasonably be requested by the Headmaster, other members of the Senior Leadership Team or the Head of Sixth Form.
PERSON SPECIFICATION
Preferred skills, personal attributes or experience
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Excellent communication skills (oral and written)
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Ability to build rapport and effective professional relationships with a wide range of audiences from diverse backgrounds and all walks of life.
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Experience of fundraising and engagement with stakeholders would be an advantage;
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Ability to work constructively as part of a team;
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Experience of database management (knowledge of the Blackbaud software package is desirable, but not essential);
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Experience of planning, delivering, and monitoring events.
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Exceptional organisational and planning skills, suitable for the oversight of large events;
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Proven ability to think strategically and creatively; openness to new ideas and ability to identify problems and suggest solutions where necessary. Identify ways of improving effectiveness.
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Ability to work independently to drive and take ownership of projects.
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Excellent public presentation skills;
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Good numeracy and literacy; familiarity with ICT including Microsoft Office;
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Working knowledge of accounting principles and practices;
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Able to multi-task and adapt to changing priorities.
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Ability to react positively and remain calm under pressure.
Queen Mary’s Grammar school is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding and Safer Recruitment Policies can be found on our website. This position is subject to appropriate vetting procedures including a criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions as part of the recruitment process.
The client requests no contact from agencies or media sales.
Birmingham and Black Country Wildlife Trust is one of 46 local, independent Wildlife Trusts and is the charity that works to make the environment of Birmingham and the Black Country (Dudley, Sandwell, Walsall and Wolverhampton) a better place for wildlife and people through environmental education, community involvement, ecological and practical work.
As an independent wildlife charity, Birmingham and Black Country Wildlife Trust is dependent on the generosity of supporters through a variety of charitable giving means. We are seeking a Fundraising Officer to develop and grow voluntary income across a range of activity, including applications for funding to trusts and foundations, individual donations, and work with corporate donors.
This is a fantastic opportunity to grow and develop your skills as a fundraiser whilst making a real difference to people and wildlife in Birmingham and the Black Country. The post will help ensure we can achieve our ambitious plans to attract new charitable income, build a wide communication network and diversify fundraising opportunities.
As a Fundraising Officer you will have excellent communication skills, especially written. You will be comfortable supporting grant monitoring and evaluation activity. You be confident in building strong and compelling relationships with funders and corporate partners. You will work as part of an effective team and benefit from working with experienced professionals. Above all you will be driven by a commitment to drive forward our charitable income to help support nature’s recovery.
Flexible role, based in offices within Birmingham or working from home, as required. Occasional travel regionally and nationally.
Benefits include 28 days of annual leave plus bank holidays (pro-rata), a 7% employer contribution pension, flexible and hybrid working opportunities, an Employee Assistance Programme and working alongside a supportive and friendly group of nature lovers!
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.
The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-
- Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
- Coordination and development of network of refugee supporting groups
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.
For further information please see the job description and person specification.
Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)
Interviews will be held online on Tuesday 14th May
Hours: 37 hours per week
Holiday entitlement: 28 days plus 8 statutory Bank holidays, pro rata
Salary: £43,050
Based: Home working
The client requests no contact from agencies or media sales.
Involve is at the vanguard of changing our democracy. Combining innovative, high-quality practice with making a clear case for a democracy fit for the 21st century, we are showing exactly what our democratic future holds.
As Project Administrator you will play a key role in our team, working together to build a vibrant democracy, where people are at the heart of decision-making. Your focus will be to support the delivery of Involve’s projects and programmes to a high standard, helping to manage relationships, budgets, logistics, events and systems effectively.
To succeed in the role, you will be an outstanding and detail oriented administrator who has excellent organisational, written and verbal communication skills. You will show lots of initiative, be a strong team player whilst also being able to work autonomously, as well as have a passion for our mission
The first major project that will play a significant part of your role will be the Democracy Network - a major project for Involve whose aim is to connect people working on issues of power and democracy to increase our understanding and effectiveness, take action together, and lead on issues to build a stronger democracy.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re extremely proud of the support we offer to those living with inherited, progressive sight loss. Our services provide a safe place to find accurate information about inherited retinal conditions; to ask questions and share thoughts, feelings and anxieties with those who genuinely understand.
We are growing our information and support service and looking for two Helpline and Information Coordinators to join our team working 21 hrs per week.
You will be the first point of contact for our telephone helpline, actively listening to callers, assessing their needs and providing high quality information and signposting to Retina UK’s resources including our amazing team of lived experience volunteers who will provide emotional support and guidance as well as coping strategies. We believe that our community deserve the very best support and you will be the professional face of our telephone helpline.
Additionally, you will have responsiblity for the development of information materials and online resources, further enhancing the support we offer to our community. We are looking for someone with previous experience in a similar role with a charity or in an eye health and social care setting. If you want to ensure that people living with inherited, progressive sight loss have the best support experience when they really need it, we’d love to hear from you.
The closing date is Sunday, 28 April, interviews will be held on 7 and 8 May at our Buckingham office. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
This role will be homebased, however regular attendance at our Buckingham office will be required. We offer a generous annual leave entitlement, company pension, a confidential employee assistance programme, eye testing, current statutory leave provisions (ie dependant care) and flexible working.
The client requests no contact from agencies or media sales.
The Trussell Trust are seeking a Philanthropy Executive to join our high-performing Major Donor team. The Philanthropy Executive supports the work of the team with executive tasks and in managing the stewardship communications for a specific caseload tier of supporters. You will help to develop our plans for working with this tier, liaising with the Individual Giving team to manage the donor journey between mid-value and the major donor caseload. You will co-ordinate a tailored programme of stewardship communications and engagement helping to build and deepen long-term relationships and secure income.
Role responsibilities
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Stewarding a tier of donors to bring them closer to our work, planning and coordinating a programme of one-to-many communications, asks and appeals as well as quarterly updates (to be used across the major donor caseload), thanking donors, and helping to build understanding of the impact of their support.
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Managing the philanthropy team inbox and providing first point of contact for enquiries and colleagues, fielding them to the relevant team members.
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Co-ordinating with the Individual Giving mid-value team to effectively manage supporter journeys. Liaising with the Supporter Care team to ensure that contact records are accurate and data protection compliant, and that gifts are coded and recorded correctly on our database.
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Supporting the Major Donor team with executive tasks such as keeping accurate records, liaising with external suppliers, assisting with comms creation in liaison with the Marcomms teams; sourcing relevant content for donor updates; assisting with mailings and invitations to events; using Salesforce to identify and qualify prospects and performing basic desktop research; producing briefings; producing reports.
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Attending internal meetings and gathering information to ensure our team are abreast of developments across the organisation.
Person Specification
Technical skills and minimum knowledge:
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Excellent communication skills, both verbally and in writing
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A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite and video conferencing software.
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A high standard of personal organisation and the ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
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Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust
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Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
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Diplomatic, with ability to forge positive working relationships
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Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.
The Role:
The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.
The role will be responsible for the delivery and upkeep of our current training packages, development of further training and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Training Lead will do at Hope After Harm:
- Work in line with our values.
- Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
- Upkeep current training packages and development key content as required.
- Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
- Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
- Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
- Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
- Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
- Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
- Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
- Ensure delivery of agreed KPI’s.
This is what you will bring as the Training Lead at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
- An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
- Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
- Motivate individuals and agencies to move through courses of action and decision-making processes.
- Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
- A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
- Places the survivor at the centre of all that you do.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Experience of using Canva as presentation platform.
- Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
- Experience in driving and implementing marketing/advertising strategies
- Strong reporting skills in quantitative and qualitative forms.
- An understanding and experience of CPD accreditation is desirable.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
For this role you will need:
· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
· To be able to deal with all information on a confidential basis and understand data protection requirements.
· To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
To apply for this role please submit a cover letter of no more than 1.5 A4 pages explaining why how your skills and experience align with the job specification.
To ensure fairness, applications without a proper cover letter will not be considered.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £68,407 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
Salary: £34,834 starting salary (salary range will increase to a max £37,336 via the length of service) per annum pro rata plus £4,087.65 Inner London Weighting if based in London per annum pro rata.
Contract: Permanent basis
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home may be required).
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
Applying for this role – please read:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience, are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
- Experience of maintaining and nurturing social media communities and creating impactful digital content.
- Desirable: knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
- Experience using Adobe creative software – particularly InDesign and Premiere.
- Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
- Experience working with website content management systems.
- Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
- Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Closing date: 23:59 on Sunday 28 April 2024
Interviews: Monday 6 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.