Supporter development manager jobs in newcastle upon tyne, greater london

Job Title: Head Baker

Reporting To: Head of Production

Salary Range: £35,000 - £38,500 (Dependent upon experience)

Contract Type: 24 Month, Fixed Term Contract

Location: Felix Bakes. London, Acton (W3 7QS)

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the bakery will be Monday - Friday 9am - 5:30pm.

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards.

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger. 

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

WE SOLVE IT DIFFERENTLY - We succeed by thinking outside the box, being solutions driven and trying new things.

WE MAKE IT HAPPEN - We set the standard in what we do, with the commitment to getting things done.

WE DO IT TOGETHER - We pull together as one, recognising the power of diverse experiences, skills and perspectives.

WE DO IT WITH HEART -We are driven by our care for each other, the environment and the communities we serve.

Purpose of the Job

To be the driving force and manager of this new operation, you will join a brand-new operation with the chance to put your stamp on it and drive it forward into the future.

Whilst having the support structure of the wider Felix Production teams and West London Depot Operations team.

You will be the manager of this site and have overall responsibility for its day to day running, it is a hands-on role with most of the working day spent in the kitchen and running the bakery unit. At the beginning of the operation, you will be the only permanent employee there, but this team will expand to add an additional junior baker once fully operational. However, there is the Depot team and the wider production team who will be supporting the day to day as well.

We are a volunteer lead operation so you will have volunteers working alongside you to support the operation.

• In mid-2025 we will open our third production faciality, Felix Bakes. A small operation designed to help us rescue more surplus food and turn it into high value baked goods
• All these goods we make will go back to our brand-new West London Depot, based in the same trading estate and then delivered to some of the 1,200 Community Organisations we support around London 
• A particular focus will be on seasonal produce gluts (carrots, courgettes, potatoes), meaning we can ensure more of this produce does not go to waste and add value to the people we support across London
• It will work in partnership with our second production faciality The Felix Food Factory, which will be able to process and/or freeze some of these seasonal gluts into an easier to use format for Felix Bakes
• We are launching this operation in partnership with Deliveroo, who have gifted us the use of this space.

· The Felix Bakes Kitchen is a unit within a wider “dark” kitchen site, which has onsite support and management of the whole unit.

Duties and Accountabilities

• Be the lead manager of this new operation
• Volunteer and staff management
• Support in the creation and delivery of all required H&S, Food Safety and HACCAP plans
• Working with all internal stake holders across the departments at the Felix Project to maximise the output and impact of the unit
• Reporting on and delivering against the units stated KPI’s and development goals
• Participate and conduct internal and external audits, meeting the required standards
• To be the figure head of the project, including internal and some external promotion of the new operation
• Driving continuous development of our product range and reacting to the changing nature of our food supply
• Fully accountable for the units’ outputs and safety standards, reporting and working closely alongside the Head of Production to ensure all standards are met.

Person Specification

The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age. 

This is a brand new and unique operation and requires someone with an experience in baking and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven organisation.  We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.

Whilst previous experience and knowledge within baking is essential, we are looking for someone who wants to grow into role and be able to develop themselves and their knowledge whilst we create this new operation.

Essential skills

• Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment
• Previous experience in creating and/or delivering on HACCAP plans
• Clear eye for detail, team player, enjoys the work they do and a strong work ethic.
• Comfortable working alone, a positive attitude and belief in an ethical, equitable and enjoyable working environment.
• Comfortable in working in a fast changing and growing work environment.
• Strong administrative and organisational skills.
• Willingness to drive a project forward and take ownership of this.
• Strong computer literacy and strong written communication skills.

Desirable skills

• Previous experience in the charity or surplus food environment
• Level 3 or higher Food Safety qualified
• A track record of opening new operations
• Experience working and managing volunteers
• A passion to reduce food waste and reduce food insecurity
• A desire to develop this role and department

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.   

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Join an organization with unique expertise in combining the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights.

We are excited to announce that the Thomson Reuters Foundation is seeking a highly motivated and experienced Program Accountant to join our Finance Team in London.

With growing program activity, Program Accountants will manage their program portfolio and support to the Senior Programme accountant, CFO and the Senior Leadership Team on all aspects of program reporting ensuring accurate and timely reporting of financial information for Projects and Donor reporting.

About the Role

As a Program Accountant at the Thomson Reuters Foundation, you will:

• Ensure accurate and timely month end accounting and reporting for your portfolio of projects.
• Responsible for budgeting, forecasting, and analysis for projects in your portfolio and supporting the annual reforecast process in the Foundation.
• Ensure accurate and timely donor reporting in line with donor requirements, timelines, formats, contractual obligations, and timescales.
• Represent finance on project boards as required.
• Work with Business Development, Program Team and other stakeholders as required in preparing budget proposals to donors.
• Prepare and present financial reports to management.
• Provide financial guidance and support to stakeholders in the Foundation supporting decision-making.
• Ensure compliance with all relevant, accounting standards, and donor regulations.
• Work closely with the Program staff providing financial analysis, projects insights to help make sure that projects are completed on time and within agreed budgets.
• Continuous Improvement and Automation - Contribute to the improvement of financial processes, procedures and systems within the organization to enhance effective financial management and organisational efficiency.
• Maintain strong relationships with internal and external stakeholders.
• Possibility of managing project accountant.

About You

To be our Program Accountant, you will likely have:

• Qualified Accountant with experience working in program accounting and reporting in a Charity (minimum of 5 years of experience).
• Excellent communication, and interpersonal skills.
• Strong financial project reporting, budgeting, donor reporting including problem-solving and analytical skills.
• Strong Knowledge and understanding of financial process improvements.
• Excellent teamwork and communication skills.
• Ability to work well under pressure and meet tight deadlines.

About Thomson Reuters Foundation:

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance, and convening initiatives, we combine our unique media and legal services to drive systemic change.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

Unifrog’s mission 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

Teaching Resources at Unifrog

One of the most important parts of Unifrog is a searchable library of hundreds of teaching resources, covering careers guidance, progression, SEL, and PSHE. 

Each week the lessons are used by tens of thousands of teachers in the UK and around the world. 

We aim for our lessons to be plug-and-play, to be truly educational, to make it easy for schools to make the most of the Unifrog platform, and to be fun even when they deal with difficult subjects. We always try to make the learning as active as possible.

In December 2023, we launched our Courses tool. Students can browse and take short online courses in a range of engaging and challenging topic areas, many of which are created in partnership with universities and employers.

We create courses that fit into five main strands:

• ‘Careers in…’ courses introduce students to a career sector and spotlight a few specific roles within the sector, e.g. ‘Careers in art’. 

• University subject tasters give students an idea of what studying a particular university subject is like, e.g. ‘The complicated reality of criminology’.

• Life skills courses help students prepare for life after school/college, e.g. ‘Preparing for the workplace’.

• Virtual work experience courses combine a series of work-based tasks and live webinars with an employer, e.g. ‘Virtual work experience with the BBC’.

• Teacher/counselor courses help staff members in various roles get the most out of the Unifrog platform.

The role and responsibilities

As Teaching Resources Creator, your main focus will be creating and editing teaching resources and courses. Topics will include:

• Careers guidance

• University, college and apprenticeship applications

• PSHE and SEL

• Skills

• Revision 

• Work experience

You will be expected to create lessons and courses to a high standard, which will involve: 

• Researching the topic

• Producing content in line with our teaching and learning standards and Resource Library handbook 

• Responding to feedback from your line manager, from others on the Unifrog team, from employer/HE partners, and from teachers in our partner schools.

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What we’re looking for

• Essential: QTS and relevant secondary school teaching experience

You must have Qualified Teacher Status (QTS) and a minimum of 3 years teaching experience across at least two key stages from KS3-5.

• Adept at creating exceptional teaching resources 

Above all else, you need to be brilliant at creating teaching resources, and to love doing it. You will have had significant professional experience creating teaching resources, and delivering them to students.

• Creativity

We want you to come up with great ideas for how to teach topics to students in fun ways.

• Quest for feedback

We want to be as close to our users as possible. You’ll be able to seek out feedback from colleagues, teachers, and students.

• Attention to detail

You will have excellent writing and proofreading skills.

• Ability to work in a team

You’ll regularly ask team members for their input; to do this, you need to be an excellent communicator and team player.

• Ability to work independently

Creating hundreds of brilliant teaching materials is a long-term project that requires organisation, discipline, and resilience.

• Ability to work to tight deadlines

We’re really excited about our upcoming projects. We have a long list of them to get done, and many have strict deadlines. You need to be able to deliver things on time.
 

Working together

You’ll work in our existing Teaching Resources team, which consists of experienced teachers and resource creators. You’ll also be in regular contact with the Written Content team, plus people on our marketing, sales, account management, and strategy teams.

In the Teaching Resources team, we commonly brainstorm new ideas as a group, share insights from our own teaching experiences, provide feedback on other team members’ work, and get feedback from teachers and students at our partner schools.

You’ll be managed by the Head of Teaching Resources.
 

Benefits

Go to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

• Play a role in democratising access to learning: Unifrog makes a difference in young people’s lives. Every week you’ll have your work in front of hundreds of thousands of students, and tens of thousands of teachers.
   

Key details

• £36,000-£38,000 per annum pro rata (Grade B) and a share in a company-wide performance bonus. 

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• 12 month FTC.

• Full time (please note we are unable to consider part-time applicants).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday. 

• Work remotely, or flexibly in our London office.

• Start date: We're looking for someone to start as soon as possible but you must be available from 1st of October at the latest.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on Tuesday 24th June 2025.

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Upload one complete, standalone lesson PowerPoint on a careers/PSHE/SEL topic of your choice, which fulfils these criteria:

  • 30 minute lesson;

  • Includes notes for teachers delivering the lesson;

  • States the intended secondary year group audience on the first slide;

  • Is well-structured, clear, and written to a high standard; and

  • Supports the teacher in being plug-and-play and informative about the topic you’ve chosen.

  • You can send us an existing lesson PowerPoint, there is no need to create anything new or align your presentation to Unifrog's visual identity. There is also no need to provide accompanying worksheets, handouts, etc.

  • Your presentation can be in either PowerPoint or Google slides format. Please provide a dropbox or google drive link to your presentation, ensuring you have set access permissions to “anyone with the link can view”. 

• iii. We’re creating a course for 14-16 year old students who want to learn more about what it means to be self-employed in the UK. Section 1 of the course, which explains what self-employment is, has already been written.

  • Your task is to write part of Section 2 of the course, which will explain the advantages and disadvantages of being self-employed.

  • Write 250 words to be included in Section 2, either on:

  • the main advantages of being self-employed

  • OR

  • the main disadvantages of being self-employed

  • Feel free to use headings and bullet points to structure your writing. Do not add activities.

• Stage 2: Task (~ 2 hours)

• Stage 3: Video call interview (1 hour) ��

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Stage 2 tasks will be scheduled after the application deadline. Video call interviews will be held on 7th July 2025.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 23 June 2025.

Interviews: 30 June 2025

Programme Lead

We are seeking a Programme Lead to help shape and deliver impactful sustainability programmes across global tea supply chains.

Working for a charity on a mission to create a fairer, more sustainable tea industry, looking for a Programme Lead who can bring together people, partnerships, and programmes to make that happen. As part of a collaborative and global team, you’ll play a critical role in delivering high-quality development work at scale.

Position: Programme Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office
Hours: 37.5 hours per week (full-time), Monday to Friday
Contract: Permanent
Salary: £45,000 to £50,000 per annum, depending on experience + company benefits
 

Closing date: 15th of June

About the role:
As Programme Lead, you’ll oversee the quality and delivery of impactful programmes across tea-growing regions in Africa and Asia. Supporting country teams, technical specialists, and donors, you’ll guide project design, lead on donor compliance, and help manage partnerships and reporting. You’ll also play a key role in supporting funding proposals, shaping learning processes, and strengthening systems and tools for consistent delivery.

This is an exciting opportunity to work across multiple themes, from economic empowerment and gender equity to climate resilience and responsible sourcing.

Key responsibilities include:

• Support programme inception and quality assurance across global projects
• Guide compliance and donor requirements, including GIZ, EU and institutional funders
• Lead on programmatic content for funding proposals and donor pitches
• Strengthen systems and tools for programme and grant management
• Support project learning, MEL frameworks, and cross-country collaboration
• Build strong partnerships with global member network and funders
• Coordinate with technical leads, finance, and communications to deliver joined-up results
• Champion shared learning and ensure insights feed into future programme design

About you:

• At least 5 years’ experience delivering or managing international development programme
• Experience working on sustainability challenges such as livelihoods, environment, or gender equality
• Skilled in donor grant management, compliance, budgeting, and reporting
• Experience leading learning processes and supporting MEL systems
• Strong project management, analytical, and communication skills
• Familiar with agricultural supply chains or corporate responsibility is a plus
• Comfortable working in multi-stakeholder settings with public and private sector actors
• Able to manage priorities, work cross-functionally, and support globally dispersed teams
• Willingness to travel internationally as needed

Desirable:

• Postgraduate degree or training in international development, agriculture, sustainability, or related field
• Experience in the tea sector or working directly in tea-producing regions
• Experience managing consultants or junior team members

About the organisation:
Founded in 1997, this not-for-profit membership organisation with 38 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

You may also have experience in roles such as: Programme Manager, Global Programmes Lead, International Development Advisor, Senior Project Manager, Funded Projects Lead, Sustainability Programmes Coordinator, Grant Manager, or Strategic Partnerships Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Communications Officer

We have an exciting opportunity for a Communications Officer to help raise the charity’s profile across multiple communications channels and build supporter engagement with corporate and individual supporters, and with charity partners.

This is a remote working role.

Position: Communications Officer

Location: Remote/London

Hours: Full-time, 37.5 hours per week

Salary: £28,000-£30,000

Contract: 12-month FTC

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 2nd July 2025, 5:00pm

Interviews: First interviews w/c 14 July, and 2nd interviews w/c 21 July

About the Role

This role is focuses on delivering established communications strategies and plans over a 12-month fixed-term period. There is scope for the Communications Officer to work autonomously and creatively across teams, helping deliver engaging content and campaigns. You will also play an exciting role in rolling out the organisations refreshed brand.

Key responsibilities include:

• Develop and deliver content and copy for digital channels, including social media, email communications and the website.
• Deliver against existing, and develop own, content plans to enhance these channels, expanding reach, and strengthening brand awareness and recognition.
• Create bespoke materials to engage  key corporate partners and engagement communities as part of a wider supporter journey, including bespoke projects.
• Produce and deliver content for events marketing plans across paid, earned, shared, and owned channels in collaboration with internal teams.
• Oversee the community management social channels.
• Work with the Programmes and Impact team to manage the case story gathering process across charity partners, creating resources like blogs, video content and creative assets to educate and inspire.
• Support and coach the wider team to adopt digital solutions across internal and external channels, using data and analytics to make recommendations for improvements, including support for the Leadership Team’s personal communications, providing guidance for the most effective use.
• Support with monitoring, and evaluating communications outputs, using data, analytics and learnings to grow digital channels and supporting audiences.
• Ensure brand guidelines adhered to in all external communications produced by third parties.

About You

With experience working in a similar role, preferably within the charity or property sector, you will also have experience of devising and developing audience focused content ideas across multiple communications channels

We are looking for someone with:

• Experience of producing content - including photography and video led creative - with copy for digital platforms including web, content management systems, social and email communications
• Experience of managing and producing story-led content.
• Experience of social media and community management
• Experience of paid social media and using Google Analytics
• Experience of managing and delivering projects on time with multiple stakeholder involvement
• Experience of managing a diverse workload and of supporting colleagues

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits

• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).

You may have experience in other roles such as Communications, Marketing, Marketing and Communications, Content, Digital Content, Communications Officer, Marketing Officer, Marketing and Communications Officer, Content Officer, Digital Content Officer, Content Creator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are currently looking for an experienced Head of Production to join our Production Department on a full time, permanent position.

The Head of Production will play a pivotal role in delivering our world-class events ranging from contemporary and classical music, theatre, dance and literature, and commercial events such as graduations, film premiers and conferences.

Working closely with the Director of Technical Production, the successful candidate will lead on production planning, refine processes, and champion knowledge sharing. You’ll empower our dedicated team to thrive in a fast-moving, creative environment, ensuring we’re not just delivering today’s programme, but developing a future-ready, energised production team.

Main Responsibilities

• Lead and develop production planning and processes, ensuring consistent, high-quality delivery across a diverse and ambitious programme.
• Support the strategic direction of the Production team, embedding innovation, flexibility and continuous improvement.
• Build a collaborative and empowered team culture through effective management and mentoring of Production Managers.
• Champion the use of systems and protocols that enable cross-departmental collaboration and operational efficiency.
• Ensure health & safety, sustainability and accessibility are integral to all production activity

Key Skills & Experience

• Proven leadership in production management across multi-artform venues or large-scale cultural programmes.
• Experience implementing successful production processes and managing change in a complex, creative environment.
• Excellent planning and communication skills with a commitment to knowledge sharing and team development.
• Strong understanding of health & safety, sustainability, and access in live performance settings.
• Comfortable managing diverse stakeholders, budgets, and systems (experience with Artifax 4 is a plus).

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting

£160 per session | Approx. 4 hours per week

This role will be based in Shepherd’s Bush with travel across London

About the role

The Group Work Facilitator will play a pivotal role in delivering the CouRAGEus Project, an initiative designed to support Black and Global Majority young women, LGBTQ+ youth, and disabled young people. The role involves facilitating safe, inclusive, and empowering group work sessions that foster emotional resilience, healthy relationships, and self-advocacy.

The Facilitator will provide a trauma-informed, culturally responsive space where participants can explore issues such as mental health, well-being, consent, and social justice. By collaborating with a multidisciplinary team and tailoring interventions to meet diverse needs, the Facilitator will help participants build confidence, develop skills, and navigate challenges while promoting their overall safety and empowerment.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gender-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gender-based violence, whilst working towards a society free of gender-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gender-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gender-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

How to apply

Early applications are highly encouraged as applications will be reviewed on a rolling basis and this role may be filled before the advertised closing date.

The interview process will consist of two stages; first stage interviews will take place on a rolling basis.  

Further Information

We actively encourage applications from individuals from Black and Global Majority backgrounds, as this reflects the focus and lived experiences of the young people the CouRAGEus Project supports. We are committed to building a team that is representative of the communities we work with and to delivering culturally responsive support.

This post is subject to satisfactory references, DBS check, and social media check. 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. We also provide clinical supervision, access to an ongoing CPD programme, and the opportunity to work in a leading multi-cultural feminist organisation. 

WGN is an equal opportunities employer.

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

At this exciting time for Blood Cancer UK, we are delighted to create this new role developing our health intelligence approach. We are seeking a dedicated professional to lead the development of our blood cancer health data approach. This will involve maintaining and enhancing a portfolio of external facts, statistics, and evidence as well as overseeing our use of this insight internally.

You will have expert knowledge of NHS and UK health data sets, alongside a relevant qualification or equivalent experience in quantitative analysis. You will be confident in handling health datasets, and be able to summarise large amounts of data and information in a way that is understandable to the relevant audience.

Your role will involve sourcing and managing data relevant to our mission particularly blood cancer data sets, clinical trials and blood cancer drugs pipeline, and other national data sets that impact blood cancer outcomes. You will be responsible for data collection and analysis and supporting internal teams to use our data with confidence, particularly statistics that we use in our external communications and messaging.  You will lead on the associated data governance for the collection and use of relevant external blood cancer data sets, working in partnership with colleagues managing internal data. Alongside this you will identify key health data gaps and work with others to develop approaches to address these, including through collaboration with external partners. 

If you are passionate about data and committed to our cause, then we would love to hear from you to help us ensure no one dies of blood cancer. 

Expected travel for this role is: Majority of our roles can be performed hybrid. Required to attend the London office 2-4 days per month, plus two all-staff away days and external meetings as required.

We welcome applications to work full time or part time (minimum 28 hours and or job share, please specify the hours you wish to work in your cover letter).

Closing date: Monday 9th June 11pm

Ref: SSC-252

Do you have extensive experience and understanding of working with children, young people and/or vulnerable adults – including the crucial ability to build and maintain trusting relationships with young people and parents/carers who may have had previous negative experiences of services?

If so, St Giles has the ideal challenge for you: as a Caseworker on our pioneering SOS project. Here we work with both victims and perpetrators of serious youth violence and other gang related offences, helping clients to be safe, move away from offending and take positive choices.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Your role will be to provide young person centred holistic support – including everything from helping clients to understand their own behaviour and its consequences, and promoting change, to helping clients’ families to support them and providing practical help with attending appointments, education, training and employment options, housing, benefits, debt and other aspects of day-to-day living. 

Working flexibly within the community and within identified office spaces within London (opportunities for home working will be minimal within this role), you’ll be building effective and engaging relationships with young people involved in or at risk of being involved in the criminal justice system, with the aim of improving their life chances. You’ll conduct robust risk assessments and strengths-based needs assessments, with safeguarding as the priority, and ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted. You’ll also build effective relationships with agencies providing services to the client group, and enable clients to engage in positive activity within the community (e.g. boxing, football, etc).

What we are looking for

• Significant experience of working with children, young people and/or vulnerable adults and delivering interventions that have had a positive impact – preferably in a health and wellbeing context and/or on an offender led support project.

• Experience of providing support, advice and advocacy, with the ability to assess clients’ needs. 

• Extensive experience of managing complex safeguarding issues with children, young people and adults who are at risk of violence or exploitation, whilst working alone.

• Understanding of the physical, social, emotional and developmental needs of children and young people, their specific needs as they transition to legal adulthood, and the issues they face, e.g. exploitation, victimisation, offending, school exclusion, unemployment, trauma.

• Extensive knowledge of the impact of context – with a clear understanding of best practice around contextual safeguarding and those experiencing harm outside the home.

• Knowledge of trauma-informed practice in the context of working with children, young people and parents/carers impacted by violence and exploitation, and of how trauma –including from their own lives – can impact on how practitioners manage cases.

• Working knowledge of child protection and safeguarding legislation/policy, with experience of providing support, advice and advocacy to staff with a safeguarding responsibility.

• Understanding of the importance of good quality case recording quality assurance principles. 

• Ability to use electronic case management systems to record all aspects of the role, including action plans, outcomes and session data on a day-to-day basis.

• Recognition of the importance of resilience in coping with the emotional demands of the role and demonstrable experience of managing your own wellbeing.

• Relevant qualification to a good standard or equivalent experience – ideally with relevant accredited training such as safeguarding, counselling or mental health first aid.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: Monday 9th June 11pm

Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share

We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply. 

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.

You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.

Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

We kindly ask that you only apply if you meet all of the essential criteria listed in the person specification, as we’re unable to consider applications that do not meet these requirements.

Closing date: 15 June 2025.

Interviews expected w/c 30 June 2025

Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham

Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.

Are you passionate about making health and social care systems work for families who have young adults with SEND?

Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?

Do you have lived experience of using health and social care services as a parent or carer?

Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.

We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.

The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.

The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.

Last date to receive applications: 13th June 2025 6 pm

Interview date: 2nd July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.

• Salary: £34,650 - £41,500 gross per annum at 1.0 FTE.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of UK Legal

• Management responsibility: immigration caseworker and pro bono lawyers

Safe Passage International (SPI) is recruiting Immigration Lawyer and/or Immigration Caseworker Supervisor to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.

As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.

You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, please contact SPI Human Resources Team.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below and on our website.

Closing date: Sunday 15th June 2025 at 11.59 pm

Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery. 

At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.

For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.

To apply, please submit your CV and answer the following questions via our recruitment portal:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
• Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).