Would you like to work within an innovative and engaging organisation that is working towards bettering the lives of others through cycling?

Cycling UK, the national cycling charity, is on a mission to inspire a million more people onto their bikes. We have an exciting new opportunity to join the Cycling UK Volunteering team as a Groups Development Manager. This role is an integral cog to support our groups provision and help us reach our organisational goals of enabling a million more people to cycle.

We are looking for a web developer to join the team at an exciting at Cycling UK. This new role will assistant the Lead Web Developer and IT Manager with the on-going designing, development and testing of the main Cycling UK website (built on Drupal software) and other satellite sites in direct support of the charity’s strategic plan.

The successful applicant will have proven experience working with an open source CMS system like Drupal and have strong front-end skills in JavaScript and jQuery. Additionally, you will provide day-to-day support for staff and members and ad hoc desktop support as part of the IT Team.

The role is varied and requires excellent technical and communication skills and the ability to work well within a team, delivering high quality solutions in a timely manner.

To apply for this part time post, please complete the application form on our website along with your current CV, and a supporting statement explaining how you believe your skills and experience match our requirements for the role, directly addressing the job description and person specification. This will enable the selection panel to assess each applicant’s relative strengths against the criteria in the specification. 

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The award-winning Unicef UK Corporate Partnerships team secures and manages long term, multi-million-pound partnerships with major UK companies including easyJet, Unilever and arm. The team has ambitious plans for growth by adding to, and growing, our portfolio of truly strategic and pioneering full value corporate partnerships.

As Business Development Executive, you will provide a wide variety of hugely valuable support across the Corporate Partnerships Business Development team. This is a fantastic opportunity for an ambitious fundraiser to play a critical role in our team and help support the ongoing development of new shared value corporate partnerships, as well as managing a portfolio of companies giving to Unicef UK at a level under £100,000 each year. You will provide important support to all members of the team, while also managing all incoming enquiries from companies looking to support Unicef UK and learn more.

We are looking for a highly organised and strong communicator, who can manage a varied workload and speak confidently and enthusiastically about our work.

Act now and apply online.

Closing date: 5pm Friday, 17 July 2020.
Interview date: Week of 27 July 2020.

We particularly welcome applications from LGBTQ+ candidates, candidates with disabilities and from men, because we would like to increase the representation of these groups at this level at Unicef UK.  We want to do this because we know greater diversity will lead to greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are looking to appoint a Development Director to take the lead in the development and implementation of our fundraising activities. For the right candidate this is an exciting opportunity to further develop on the success that the school has already achieved in building  long term, sustainable relationships with our donors and prospective donors. To reflect the importance of this role, you will be responsible directly to the Principal and under the day to day line management of the Deputy Principal (External Relations).

The main purpose of the role will be to focus specifically on potential major donors, develop a sustainable pipeline of major gifts to provide a reliable income stream for the school and provide exceptional stewardship for existing donors and cultivate new supporters.   You will work across all areas of the school to create compelling cases for support to attract and retain support from individuals and foundations.

This is a full time position and an appropriate salary will be negotiated which will reflect the importance of the post and the experience of the successful candidate.

The successful candidate need not necessarily be based in Oldham, but the school would consider applicants able to carry out the role primarily remotely. 

Prospectus is pleased to be partnering the Children's Society to recruit their new Supporter Giving & Engagement Officer. Working tirelessly to support vulnerable children affected in England and Wales, this organisation fights for change with a mission to build a country where children are free from facing disadvantage. This is a permanent full time role paying £29,209 per annum to be based in their new office near Old Street making it an exciting time to join the team.

This key role works closely with the Supporter Giving and Engagement Manager contributing to the delivery of innovative and exciting multi-channel campaigns which deliver across all stages of the supporter life cycle. Highly personalised, the aim is to garner supporter through channels such as direct mail, email, social media, mobile and SMS encouraging supporters to engage in a wide range of activities such as fundraising, volunteering and campaigning.

A diverse and pivotal role, the post holder will be responsible for the end-to-end delivery of direct marketing campaigns, the evaluation of results and with helping to develop and prioritise testing. Working with teams across the organisation and with a range of external agencies will be key to developing communication strategies to generate voluntary income and supporter action.

To be successful in this role, you will possess excellent project management capabilities, will be a strong communicator with superb oral and written skills along with a good grasp of numeracy and data analysis. Experience of delivering income generation communications in a business or charity is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to speaking with you soon.

Supporter Giving & Engagement Officer

Permanent contract

35 hours per week

£29,209 per annum / pro rata (plus allowances)

Benefits

Holidays:

28 days, rising to 30 days after 5 years, 32 after 10, 34 after 15 and 36 days after 20 years' service.

Pension:

Stakeholder pension scheme starting at 4% with company-matched employee contributions to a maximum of 8%.

Training and development:

Access to a wide range of learning and development opportunities is available including courses, conferences and coaching/mentoring.

Death in service benefit:

Four times annual salary offered for all employees regardless of pension membership.

Discounted health scheme:

Simplyhealth cash plan covering e.g. dental, optical and chiropody etc at a 20% discounted rate.

Season ticket loan:

Interest free loan for an annual or quarterly season ticket for public transport to and from work.

Bicycle loan scheme:

Loans up to £1000 for bicycle purchase.

You Star:

Voluntary employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays.

Family friendly policies:

Including Flexible Working, enhanced Maternity, Paternity and Adoption Leave.

Free 24hr confidential counselling service

Location

Whitecross Studios. 50 Banner Street, London EC1Y 8ST

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Supporter Giving & Engagement department and works to raise vital funds to provide our services for children and young people. Your role will contribute to the delivery of multi-channel campaigns that are highly personalised and engage supporters in a wide range of activities including fundraising, volunteering, campaigning and spiritual engagement, to increase their life time value (LTV) a supportive supporter experience.

We are currently looking for an experienced fundraiser in direct and digital marketing to join our dynamic, ambitious team.

A key part of this role will be your proven ability to:

-Manage a programme of end to end campaign supporter facing communications, using insights, to budget and time.

-Be a strong communicator with; excellent written and oral skills, attention to detail, write, evaluate and proof-read audience and channel-specific copy, including copy writing to meet a brief.

-Display good numeracy and data analysis skills. Understanding of end-to-end data processes including segmentation, interpret data to spot trends & adjust fundraising activity to build learnings.

-Bring together internal and external stakeholders to deliver projects to meet objectives in a positive and cohesive way and to agreed SLA's.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is 11:59 on 10th of July.

Interviews will be held on 17th & 20th July.

Creative Support is a national not-for-profit organization which provides care and support to people with learning disabilities, autism spectrum conditions, mental health needs, and older people.

We are recruiting warm, person centred, and highly motivated individuals to work with people with learning disabilities in the St Helens area. Your role will include:

• Providing respectful personal care, practical and emotional support to service users

• Maximising service user outcomes by working towards greater independence and social inclusion

• Involving service users in decisions about the care and support they receive and their lives

• Collaborating with service users, families and involved professionals to provide a consistent service that best meets the needs and preferences of service users

It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service.

Experience is essential for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives.

This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. After successful completion of the probationary period, you will automatically be enrolled in the NVQ level 3 Health and Social Care Diploma and you will receive on-going training to best meet the needs of the service users.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.
We are recruiting for a Fundraising Development Officer to join our expanding Partnerships and Philanthropy team, to work alongside our inspirational supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As a Fundraising Development Officer you will join our innovative, dynamic and creative Fundraising Development Team (FDT). The FDT was established a year ago to create a team of talented people who lead on all the internally focussed work required to create the supporter experiences we need to end homelessness.

The team lead on all of the following for the Partnerships and Philanthropy team; working across a range of internal teams to produce all 6 and 7 figure cases for support, creating engagement opportunities (whether in-person events, communications, webinars, virtual reality experiences, etc.), ensuring seamless and rewarding volunteer experiences, digital marketing, cross team funder reporting, supporting on new business, and more – the remit is broad, the space for creativity and risk taking is generous and in their first year this new team have smashed it and are ready to grow.

Whilst you won’t be primarily supporter facing you will be absolutely central to fundraising success, using and growing your in-depth knowledge of corporate partner and philanthropy audiences, putting you in a brilliant position to later move into either a frontline fundraising role or a range of other internal teams. But we hope you won’t want to leave!

About you
To be successful in this role you will have:

• Excellent verbal and written communication skills, including experience writing for high net worth and/or business audiences.
• Confidence in using digital channels to communicate and meet objectives
• Experience of working on events for high value audiences, in both a lead and support role.
• Experience of building productive working relationships with a range of stakeholders in a medium to large scale organisation
• Good numeracy skills and an understanding of finance processes.
• Experience supporting a busy team on multiple projects and managing competing deadlines.
• Strong organisation skills, attention to detail and a methodical approach to tasks.
• Able to work on own initiative, but also as part of a closely coordinated team.
• Share Crisis’s values and be passionate about ending homelessness

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Tuesday 14th July (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.
 

Recruiting a Night Support Worker to join our Young Peoples Service in Ealing!

GBP 22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to young people with a variety of complex needs. The service supports six young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.

Job Overview:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Ensuring the safety of the service including carrying out night patrols
- Reporting to the police and Local Authorities if there are any missing people
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Award-winning success

Founded over 450 years ago in 1565 by Sir Roger Cholmeley, Highgate is one of the UK’s leading co-educational independent schools for pupils aged 3-18. There are currently in the region of 1,850 pupils split across our Pre-Preparatory School, Junior School and Senior School premises, in conjunction with approximately 550 teaching and support staff. We are proud to be able to claim some of the top academic results across the UK, as well as titles of Independent School of the Year 2019 and 2020, and Independent School of the Year for Social Mobility 2019. Pupils are also able to participate in over 77 co-curricular clubs as diverse as bee-keeping, medical society and robotics.

A culture of community and kindness

We are a School whose charitable ethos is an inextricable part of both staff and pupil DNA. Highgate doesn’t exist in a bubble, but is connected to, and part of, a community. We have partnerships with over 60 state Schools across 7 London boroughs, and, in 2017, Headteacher Adam Pettitt co-founded the free sixth form college, The London Academy of Excellence in Tottenham (LAET), with Tottenham Hotspur Football Club as business sponsors.

Highgate is Here

In the first few weeks of the Spring 2020 lockdown, the School’s Community Partnerships and Development Offices received numerous requests for help and offers of assistance. As a result, Highgate is Here was formed, with the following key objectives in mind: 

• To co-ordinate all charity, community and partnership teaching activities across Highgate School specifically as they relate to Covid-19 in the first instance;
• To ensure that the School’s response to the Covid-19 crisis is in line with its existing strategic objectives and Aims and Ethos; 
• To maximise the School’s impact in its charitable and community activities. 

Working with us

The School is situated in one of the most attractive and sought after areas of North London, only a short journey from Central London and adjacent to Hampstead Heath. The hilltop site in Highgate Village is the historic site of the Senior School. A few hundred yards along Hampstead Lane in Bishopswood Road lie the Junior and Pre-Preparatory Schools and the extensive playing fields, adjacent to the open spaces of Kenwood and Hampstead Heath. The Northern Line underground station is a short walk away and it is four miles to Central London.

Working at Highgate offers the opportunity to be part of a vibrant and welcoming community, committed to academic excellence and the highest standards of pastoral care for its pupils. The Governors consider the development of excellence in the education offered to the pupils to be the underlying purpose of activities undertaken by all staff.

Highgate is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers, overseas police check if necessary and the Disclosure and Barring Service.

OUR AMBITION

Highgate School is an educational charity and an independent School, and is committed to extending educational opportunity for children in North London, through the provision of substantial means-tested bursaries, and through partnerships with over 40 state Schools to deliver top-quality STEM teaching and learning.  In 2017, Headteacher Adam Pettitt co-founded the free sixth form college, The London Academy of Excellence in Tottenham (LAET), with Tottenham Hotspur Football Club as business sponsors.

Highgate School has raised over £8m since 2012 to further these charitable aims, and Highgate is ambitious to attract significant philanthropic donations to make even more of a difference in education and society.

THE ROLE

Highgate seeks an entrepreneurially-minded Development Officer as Highgate as a Charity moves to meet the challenges and opportunities for the charity sector in 2020.

This is a strategic and operational role, offering autonomy within a close-knit team, working with thought-leaders in the education sector, in an organisation with a strong track record of success.

The Development Officer role’s main aim is to increase engagement from Highgate’s alumni and parental community, supporting Highgate’s strategic goals of engaging our alumni and extending educational opportunity at Highgate through fundraising. This will be achieved in this role through a series of important key areas, covering events, engagement, communications and fundraising.

The role will have direct responsibility for a variety of evolving projects, set within clear strategic goals:

Communications

• Working with the Development Director and Head of Alumni Relations to strategically plan the Development Office’s communications to OCs
• Implementing the communication strategy
• Overall responsibility for the development and implementation of Highgate Connect, our networking website and Mobile Application

Supporter Engagement

• Developing and implementing Highgate Connect, the School’s recently-launched networking platform, and using the platform to leverage support and engagement from its members
• Organising successful opportunities for alumni and other supporters to engage with the charity, through events and involvement of other areas of School life, such as Careers and Employability opportunities for pupils from Highgate and its partner Schools;
• Working to develop creative projects with interest and affinity groups

Enhancing Donor Experience

• Devising and implementing a strategy for donors, ensuring that giving is a positive experience and thus helping to foster a ‘culture of philanthropy’ at Highgate and securing engagement, commitment and backing for our charitable goals
• Overall responsibility for Donor Stewardship, developing monthly messages to be sent to Highgate’s supporters
• Overall responsibility for the reengagement of LYBUNTs and SYBUNTs, supporters who have given to Highgate in previous years but not yet in this financial year

Event organization, oversight and strategy

• Strategic oversight and responsibility for the majority of the Development Office’s events, such as  parent and alumni fundraising events, alumni networking events, and bespoke events, such as Annual Dinners and meetings of interest groups.
• In 2020, many of these events are likely to be online events, and this position will be responsible for the operational oversight of these, working closely with other team members to implement a coherent and engaging programme of events as the year progresses

Fundraising/Income generation

• Developing and implementing fundraising projects that reach a critical mass of potential supporters, seeking donations of up to c.£5,000 to support Highgate’s charitable ambitions, to create educational opportunities through bursaries and partnerships with state Schools. These creative projects will include, but not be limited to, crowdfunding campaigns, an alumni Telephone Fundraising campaign, fundraising events, and in due course, soliciting face-to-face gifts from own portfolio of donors;
• Working with other Development Office colleagues to develop projects to engage pupils at Highgate and in our partner schools with our philanthropic ambitions

Managerial responsibility

• The Development Officer manages the Development Assistant

Key criteria for success

In the first twelve months, the successful candidate will have:

1. Developed strong working relationships with the Development Director, the Head of Alumni Relations, the other members of the Development Office team, the Deputy Head (Pupils’ Personal Development and Employability),  and members of the School’s Senior Team;
2. Successfully devised and implemented projects to thank existing and acquire new supporters;
3. Created and begun to implement a plan to enhance the donor experience and to ensure successful retention of existing donors.

Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Experienced in working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team?

We are looking for a fantastic Support Worker to join our team at the Marylebone Project to provide trauma-informed support for women in the next stage of their journey. The successful candidate will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and able to work in a dynamic, positive and creative way to achieve the best outcomes for those they serve.  Ideally, we are looking for someone with experience of working within a Psychologically Informed Environment.

*Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.

For more information, please see the Job Description and our website. 

Head of Development and Sustainability, West Kent Mind

NJC Pay Points 41-47 (£37,107-£42,806)*

37 hours a week

This post is based at Sevenoaks Wellbeing Centre, 34 St John’s Road, Sevenoaks, Kent TN13 3LW although we would consider flexible working options.

We are looking for a creative person to provide the strategic lead on driving business development, income generation and associated strategic engagement to enable West Kent Mind to continue to provide essential mental health support services within the community.

The post holder will lead on income generation strategies and will also take a strategic lead on driving innovation and best practice, increasing audiences as both beneficiaries and as donors and building partnerships.

Are you a strategic thinker, a good income generator, a great collaborator and someone who is committed to excellence?

If this sounds like you, we would love to hear from you.

Closing date: Monday 3rd August 2020, 9am

Interviews: Monday 10th August 2020

*2018 NJC pay Scales

RedbridgeCVS is the local umbrella body for the voluntary and community sector in Redbridge. We are a small, friendly team based in central Ilford - just 20 minutes by train from Liverpool Street station.

Each year we support over 300 voluntary and community organisations in Redbridge, helping them to thrive and make a difference in their communities.

We are seeking an experienced Training and Development Officer to lead on shaping and delivering a high quality community learning programme to meet the needs of the local sector.

This is a varied and exciting role in an ambitious organisation. The ideal candidate will have strong facilitation skills and a collaborative approach. You will be passionate about excellence in teaching and learning and empowering communities.

To apply for the role please download the job pack on our website and return the completed application form by midnight on Sunday 19th July 2020.

We expect to interview shortlisted candidates on Monday 27th July.

About the role: 

Are you passionate about supporting young people into independence? Do you have the energy, aptitude and personal qualities which will encourage and mentor our clients into developing life skills and support them to manage living independently? Then read on. 

If so, we are looking for an exceptional individual to join Life as a Female* Pregnancy Matters™ Support Worker covering the Didcot.

We aim to provide a creative and flexible approach to meet each client’s needs and to ensure they feel valued, respected and cared for.  

About Life 

Life is the largest pro-life charity within the UK and probably the most comprehensive and ambitious as it combines advocacy & education work with a nationwide support & housing service along with a network of charity retail shops. Life’s mission is to uphold respect for every human life from fertilisation until natural death whilst providing emotional and practical support to pregnant woman and young mothers who are vulnerable.

About you  

The successful applicant will possess excellent communication skills and an understanding of delivering a service using the person-centered approach to our clients. They will have experience of face-to-face service delivery, a broad understanding of statutory and voluntary services, ensuring independence, choice and control for all those who access our service.

You will need to have empathy and understanding of the needs of young people dealing with pregnancy or bringing up a young child, and the barriers they might face. You can show us you have experience of or the ability to provide high quality support whilst managing challenging situations.

You have to be committed to the organisation’s ethos and bring enthusiasm and willingness to practical tasks. You must be able to demonstrate an ability to maintain appropriate and professional boundaries with clients at all times.  

You should have basic IT skills, excellent interpersonal skills and understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines. You should be able to communicate effectively both verbally and in writing. You should have good life skills and some knowledge of this field would be beneficial but not essential.  

If you have a genuine passion for working with young women and their children and a desire to learn, we can give you the training to succeed and develop.  

Benefits 

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: 

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)

• Paid Enhanced DBS check 

• Access to Perk box (subject to completion of probation)

• Birthday Leave

• Extra annual leave for long term service

• Length of service awards 

• Company Pension Scheme 

Our Values and Commitment to Safeguarding and Equality 

Life is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Life expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. 

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from all diverse backgrounds to apply. 

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) 

The post will is open to women only. (*Exempt under the Equality Act 2010 Schedule 9, Part 1). 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Administrator to support teams within the Advice & Advocacy Directorate. This is a great opportunity to use your administrative skills to assist with our work on policy development, advice giving and advocacy.

You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving with good organisational and excellent IT skills. 

You’ll be the first point of contact for people who need help with a wide range of tasks and will support with admin tasks like booking transport, processing finances, assisting with the organisation of meetings/events and coordinating a variety of project work.

If you would enjoy providing admin and project support in a fast-paced environment in our friendly division and have excellent communication skills we look forward to hearing from you. 

This is a permanent position. The role is full-time and the salary is £20,536 plus London weighting of £3,520.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early.