Supporter engagement manager jobs in Home based

The Organisation

GSG Impact is a global non-profit organisation working across 48 countries to help build impact economies - economic systems that mobilise capital to deliver long-term social, environmental and economic value. Through our network of National Partners, we work with governments, investors, businesses and civil society to strengthen impact ecosystems, mobilise domestic capital and develop practical solutions to global challenges including climate resilience and sustainable finance.

We have a small team of 21 staff working remotely across the globe and income in 2025 was £6.3m.

Position Summary

The Head of Finance is the lead finance professional at GSG Impact, and, with the support of the Chief Operating Officer, is responsible for leading all aspects of the charity's finances.

The Head of Finance will be the owner of the external audit relationship and be responsible for the production of the annual report and accounts, including all regulatory compliance associated with a UK based charitable entity. They will support the leadership’s preparation for, and presentations to both the charity’s Finance and Audit sub-committee and the main GSG Board.  

The postholder will ensure that the charity’s budget and financial position are closely monitored and that established financial controls, spanning the procurement to payments cycle, are firmly adhered to. 

They will lead on the annual budget setting process, including interim reforecasting, and financial reporting.

In addition, the postholder will provide budgetary support, business partnering and technical advice to non-finance staff, and build strong relationships across the organisation, particularly the Fundraising and Programme Support Teams, positioning GSG for continued success and financial sustainability.

Key Responsibilities

In addition to the day-to-day Leadership of the Finance Function and staff management the Key Areas of Responsibility are:

Regulatory Compliance & Audit

• Preparation of the Annual financial statements and Audited accounts for the charitable entity and trading subsidiary.
• Completion of regulatory returns as required by the Charities’ Commission.
• Co-ordination and filing of the quarterly VAT returns and annual Corporation Tax return
• Review of the VAT registration position for continued appropriateness
• Ensure gift aid is calculated and paid over from the trading subsidiary to the charity, as applicable

Management Accounting and Planning

• Leadership of the Annual organisational budget process, including multi-year financial plans and Scenario modelling
• Lead mid-year reforecast process for review and approval of the Board
• Production of Monthly – Quarterly summary management accounts with accompanying narrative to support analysis of significant variances and trends
• Oversee Budget vs actual reporting and analysis by department-function for circulation to nominated budget holders

Financial Accounting, Cash and Treasury Management

• Ownership of the month end financial accounting processes and adjustments
• Manage monthly payroll process with outsourced provider
• Oversee completion of monthly Balance sheet reconciliations including bank accounts
• Manage accounts payable processes to ensure timely fulfilment of obligations to suppliers and 3rd party payments
• Monitor domestic and foreign currency bank accounts and ensure optimal balances are maintained in the various currency accounts
• Prepare regular cash flow forecasts utilising updated income and expenditure information to monitor working capital needs in the short and medium term

Funds Management & Programme Support

• Work with Programme Support colleagues in the preparation of standard budgets for donor proposals, ensuring cost recovery is maximised in line with our Full Cost Recovery Model
• Maintain a staff cost allocation database to provide an overview of funding gaps to be addressed in future donor proposals
• Oversee the production of Donor, project, or grant expenditure financial reports to ensure we meet our donor reporting obligations
• Maintain a Restricted/Unrestricted fund summary analysis schedule to support fund balances reported in the Balance Sheet
• Liaise with finance colleagues within the National Partners on sub-granted funds

Governance & Board Support

• Main liaison with the Audit and Finance committee, co-ordinating quarterly meeting schedule, agenda and supporting reports and documentation
• Production of additional information as required for Trustee board finance packs
• Supply of financial data for KPIs and dashboards on a quarterly basis
• Periodic review of Reserves Policy to ensure appropriateness and update as required by the Board

Financial Systems, Controls & Risk Management

• Maintain and ensure effective application of organisation wide financial policies and procedures
• Preparation and analysis of data required to support Going concern assessments
• Review and update on areas of financial risk as identified in the Risk Register updates
• Support colleagues in due diligence and risk assessments for partners engaged through sub grants
• Lead on continuous improvements to financial processes to ensure finance systems support programme management and organisational growth

Qualifications

• Fully qualified accountant (ACA, ACCA, CIMA) with significant post qualification experience
• Experience of working with the UK Charity SORP and production of annual report and accounts
• Experience of managing a team and relationships with colleagues in a distributed global structure
• Experience managing a multi-donor funded organisational budget and grant budgets, including restricted and unrestricted funding, full cost recovery and financial reporting.
• Experience with multi-currency income & expenditure and management of the processes around sub-grants to overseas partners

Competencies and Behaviours

• Strategic leadership; the role involves supporting SLT and the Board in the alignment of financial resources to the organisational strategy, ensuring outcomes and objectives can be achieved through the provision of concise and decision useful financial information
• Stakeholder engagement; the Head of Finance must be comfortable working closely with a wide range of colleagues and stakeholder including SLT, Trustees within the Finance Committee, wider Board members, the Fundraising Team and National Partners.
• Communication; the post holder must have the ability to communicate potentially complex financial information to non-finance specialists.
• Collaborative and hands on approach, alignment with the goals and mission of the organisation with a global outlook and perspective

Benefits

• Flexible working – remote with occasional onsite meeting
• Salary competitive within the charity sector, based on experience.
• 25 days holiday per annum plus eight bank/public holidays
• Enrolment in NEST Pension Scheme (3% employer and 5% employee contribution)

Job Title: Digital Marketing and Donor Engagement Advisor
Salary: £45,000 - £49,000 per annum (Scale Point 28 – 31)
Reporting to: Head of Communications with a matrix line to the Head of Funding and Partnerships
Contract: Permanent
Working hours: Full-time
Location: Can be Hybrid (London Office) or Work From Home. Must be UK based. 

Unlimit Health

Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.

Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.

We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective nonprofit initiatives, we have received significant funding since our inception including from the UK Department of International Development (DFID), USAID and philanthropic investors.

What we do

Our work includes:

• Evidence-based disease elimination support
• Cross-sectoral health systems strengthening
• Building collaborative partnerships

Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including: 

• Reduced productivity
• Internal organ damage
• Impaired child development
• Reduced school attendance
• Increased risk of HIV in women
• Infertility

The role

This is a full-time role that works across all Unlimit Health’s key audiences for funding and communications. The Digital Marketing & Donor Engagement Advisor plays a crucial role in executing the delivery of a digital strategy for the charity which will underpin our strategic objectives and our income generation and awareness raising goals. 

The role sits in the Funding and Communications team.

You’ll be passionate about delivering exceptional online experiences, excited by what’s possible in the digital and social media space and be driven to use analytics to shape what you do across a wide range of marketing channels including social media, websites, email marketing.

With a flair for crafting the right message for the right audience, you will help us build stronger connections with existing supporters, as well as helping us to reach and inspire new donors and supporters.

You will have a keen interest in global health and be adept at explaining complex subjects in an engaging and accessible way to our target audiences.

The person

The Digital Marketing & Donor Engagement Advisor will have proven experience in marketing and fundraising at a professional level, with experience of MailChimp or other email marketing platforms. They will have strong knowledge and experience of content management systems in particular SEO, digital analytics platforms, data capture, monitoring and tracking. 

The successful candidate will have experience of working across teams and managing work with short deadlines without sacrificing quality of work or attention to detail, as well as the ability to organise workload and meet competing priorities.

Closing Date: 9:00am, Thursday 16th July 2026 
Interviews: 1st week in August 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position. 

Diversity Statement

We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.

Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.

No agencies please.

Job description 

Job Purpose 

The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.

The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes. 

Key Tasks 

• Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home. 

• Aid the discharge process and improve patient experience through tasks such as:

• Key cutting

• Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food 

• Checking heating, electric and gas is functional prior to discharge 

• Allowing access to the property for cleaning/repairs and receiving equipment

• Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home. 

• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.  

• Help maximise service user independence by adopting an enabling approach. 

• Develop a listening, caring and professional relationship with the service user and their families/carers. 

• Provide domestic practical support within the home such as:

• Light cleaning,

• Washing (e.g. bedding),

• Changing bed sheets etc. 

• Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met. 

• Accompany service user outside the home e.g. hospital/GP appointments etc. 

• Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc. 

• Ensure services provided by AUKEL in the community are safe and person centred. 

• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures. 

• Provide cover in the case of sickness and annual leave periods of colleagues. 

• Support service user reviews, ensuring all visiting information is uploaded on to Salesforce. 

• Support volunteers in the team and provide support and guidance to their development. 

• Work with a range of professionals including: 

• Supporting health and social care professionals with patient discharge 

• Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge. 

• Handypeople & contractors.

Administration  

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.

• Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures. 

• Ensure service user comment sheets are completed.

• Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns. 

• Submit travel expenses regularly for sign off by manager. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values. 

• Ensure the service is delivered in accordance line with Care Quality Commission principals. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.

• Respond to safeguarding or other concerns and make appropriate reports and management action.

Liaison  

• Work in collaboration with other agencies providing support within the service user’s home. 

• Work under the direction of the service manager and project officer/s. 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. 

 General 

• Meet regularly with your line manager for support, supervision, and appraisal. 

• Attend team and staff meetings, and other meetings as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Complete any training which is required to fulfil the role. 

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality 

 Functional Links  

• The post holder reports to the manager /or Project Officer. 

• Close working with NHS health & social care professionals. 

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest. 

Individual Giving Officer

We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Position: 000022 Individual Giving Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week

Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 19 July 2026

Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working alongside other officers, you will report to either the Individual Giving Lead responsible for our cause-related products or the Individual Giving Lead responsible for our gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme.

You’ll be:

• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow our income and supporter engagement. (Working collaboratively with our Digital and Social Teams, as well as external media agencies).
• Helping deliver on our multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from our loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Comfortable with figures and spreadsheets, as you’ll be diving into the data and managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and  reviews.
• Always looking out for new opportunities, using our sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
• Ensuring our campaigns are fully compliant at all times.

About You

We’re looking for an individual who:

• Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
• Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• Loves data and insight and enjoys applying that insight to campaign testing.
• Is a great all-round communicator, with both internal and external audiences.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The GAMH Research, Policy and Advocacy Officer is a new post that will play a central role in advancing GAMH’s global policy and advocacy agenda, helping to strengthen and elevate the focus on the health and wellbeing of men within national, regional and global policy environments. The postholder will design and deliver policy advocacy initiatives, generate high-quality research, write reports and publications, support project coordination, engage stakeholders and partners, and support communications to influence decision-makers aimed at improving health and wellbeing outcomes for men and boys within a gender equality framework. The position will work across all GAMH workstreams, with a particular focus on men’s health in Europe, prostate cancer and human papillomavirus (HPV) vaccination programmes.

This exciting new role will is being created at a time of organisational expansion and growing interest in men’s health worldwide. It will require attendance at meetings in London and the South East of England and occasional European/international travel will also be required.

Key Responsibilities

1. Policy Advocacy and Campaign Development

• Develop and contribute to GAMH’s policy positions and advocacy on key men’s health issues, with a particular focus on men’s health in Europe, prostate cancer and HPV.
• Monitor and analyse key policy developments relevant to men’s health and the work of GAMH across prevention, early diagnosis, screening, treatment, and support.
• Support the design and delivery of advocacy strategies and campaigns targeting policymakers, professional societies, international non-governmental organisations and other international bodies.
• Support coalition and network building by GAMH to strengthen policy responses on men’s health.
• Prepare policy briefings and advocacy materials.

2. Research, Analysis and Writing

• Conduct and synthesise research on men’s health issues, including policy analysis, epidemiology, and literature reviews.
• Write high-quality accessible reports, evidence summaries, position papers and publications to support GAMH’s work.
• Identify relevant gaps in policy data and evidence relating to men’s health. 

3. Project Coordination and support

• Manage the development of a European Men’s Health report.
• Play a leading role in, and support, the development of GAMH’s Global Prostate Cancer Initiative and wider work on prostate cancer policy.

• Assist in the planning and delivery of other GAMH projects, as necessary.
• Contribute to funding proposals and reporting to donors.

4. Stakeholder Engagement and Partnerships

• Support the strengthening of GAMH engagement with national men’s health networks and its members, particularly in Europe.
• Build and maintain relationships with key stakeholders across each of the relevant GAMH workstreams, including policymakers, non-governmental organisations, UN agencies, academics and researchers, patient organisations, professional bodies, advocates and industry.
• Represent GAMH at meetings, conferences, and events (as required).
• Attend and report to the GAMH Board of Trustees (as required)

5. Communications, Dissemination and Impact

• Support the dissemination of GAMH reports, campaigns, and advocacy outputs.
• Support launch event/s of GAMH and initiatives and reports.
• Contribute to GAMH’s website, newsletters, and social media channels.
• Support monitoring and evaluation of GAMH advocacy and research activities.

Person Specification

Essential

• Degree (or equivalent experience) in health policy, public health, or a related field.
• Demonstrable experience in policy advocacy, campaigns and research.
• Experience of research, analysing and synthesising complex information into clear evidence-based written outputs.
• Excellent written and verbal communication skills (in English), with ability to adapt content for different audiences.
• Strong organisational skills and attention to detail.
• Confidence working with senior stakeholders and external partners.
• Ability to work independently and manage multiple priorities.
• Strong interest in gender and global health issues, particularly men’s health.
• Commitment to GAMH’s mission and values.

Desirable

• Experience working on policy and research related to one or more GAMH focus areas, particularly cancer, mental health, primacy care, self-care and sexual and reproductive health.
• Experience and understanding of working on gender and health issues, particularly men’s health.
• Knowledge of European and global health policy institutions and processes.
• Experience working at an international level in an NGO, government, professional body, university or other context.
• Experience in stakeholder engagement and partnership development.
• Additional European language(s).

Skills and attributes

• Highly organised and reliable.
• Ability to work independently and remotely (home-based).
• Ability to work across multiple topics and deadlines simultaneously.
• Collaborative and proactive.
• Adaptable.
• Takes initiative.
• Communication and influencing ability.

What We Offer

• Competitive salary and benefits.
• Annual leave, statutory sick pay and parental leave, pension contribution scheme.
• Opportunity to contribute to a growing global movement on men’s health.
• A flexible and supportive working environment.
• Exposure and engagement with national and international partners, policymakers, funders and senior leaders.
• An exciting mission-driven and collaborative working environment.

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

Who we are

Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social media moderation

• Facebook group moderation

• Supporter experience

We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.

About the role

We’re looking for experienced social media and communications professionals to join our freelance moderation team.

Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.

This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.

Working pattern

Moderation takes place between 9am and 9pm, Monday to Sunday.

Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.

Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.

For example, 3 hours may be split into 5-6 check-ins throughout the day.

You must be able to:

• Start moderation from 9am (or earlier)

• Monitor activity throughout the day

• Complete a final check before 9pm

• Adhere to our sub-3-hour response time

Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.

Key Responsibilities

• Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines

• Respond to comments, messages and queries in a timely, accurate and empathetic way

• Maintain a response time of under three hours

• Identify, manage and de-escalate negative or inappropriate content

• Hide or remove content in line with moderation policies

• Identify and escalate safeguarding concerns appropriately

• Signpost users to relevant support services where needed

• Encourage positive engagement and supporter action, including donations where appropriate

• Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch

• Manage your workload independently while following clear processes and guidance

What We’re Looking For

Essential

• Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit

• Proven experience moderating social media channels

• Excellent written communication skills, with strong attention to detail

• Ability to work independently and manage time effectively across multiple check-ins

• Confidence in making judgement calls using guidance rather than scripts

• Understanding of fundraising and how charities engage supporters

• Ability to remain calm and professional in high-volume or sensitive situations

• Availability to work 3-6 days per week, including at least one weekend day

• Flexibility to adapt quickly if issues arise

Desirable

• Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch

What our moderators say:

“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan

“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah

Please note that all applications that are submitted via CharityJob and meet our essential criteria will be considered once the advert has closed. 

Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.

This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.

As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.

This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.

About Clean Slate

At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.

Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.

Role Overview

As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.

You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.

A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.

Key Responsibilities

Strategic Leadership

• Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.

• Lead the implementation of organisational objectives across all programme delivery functions.

• Champion continuous improvement, innovation and service excellence.

• Support the development and implementation of policies, procedures and organisational systems.

Programme Oversight & Operational Management

• Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.

• Support managers to achieve contractual targets, performance objectives and growth ambitions.

• Monitor programme performance, budgets and operational risks.

• Ensure sufficient staffing capacity and effective workforce planning across departments.

• Drive consistency, quality assurance and best practice across all service areas.

Leadership & People Management

• Line manage senior managers and support effective leadership throughout the organisation.

• Promote accountability, performance management and staff development.

• Support managers to identify training needs and implement development plans.

• Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.

Reporting, Data & Systems

• Oversee organisational performance monitoring and impact measurement.

• Lead reporting for commissioners, funders, trustees and senior leadership.

• Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.

• Use data and insight to inform continuous improvement and organisational development.

Business Development & Partnerships

• Support the development of new programmes, services and funding opportunities.

• Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.

• Maintain and strengthen relationships with funders, commissioners and strategic partners.

• Represent Clean Slate at external meetings, partnership forums and networking events.

• Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.

Governance, Compliance & Risk

• Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.

• Oversee risk management processes and contribute to organisational governance.

• Ensure services operate in line with contractual, regulatory and quality standards.

• Promote a culture of accountability, safeguarding and continuous learning.

About You

We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.

You will bring:

• Significant experience leading programmes, services or operational teams.

• Experience managing managers and supporting organisational growth.

• Strong strategic planning and organisational development skills.

• Experience working with funders, commissioners and external stakeholders.

• A track record of delivering impactful services and achieving performance targets.

• Experience overseeing reporting, monitoring, evaluation and quality assurance processes.

• Strong understanding of performance management, compliance and risk management.

• Excellent communication, relationship-building and influencing skills.

• Experience using CRM and reporting systems to support operational delivery and organisational performance.

• A commitment to Clean Slate's mission and values.

Desirable

• Experience within financial inclusion, employability, community development or related sectors.

• Knowledge of commissioning, fundraising or business development.

• Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.

Why Join Clean Slate?

This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.

You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.

Reports to: Chief Operating Officer 

Contract: Full-time 
Location: Remote, with at least one all staff in-person meet up annually in the UK 
Salary: £70,000 - £90,000 per annum 
Benefits: 40 days holiday + 2 activism days + 1 duvet day 

Why this role matters 

At HOST, we believe that anyone, anywhere, should be able to drive transformative climate and social action - without being held back by operational barriers, financial risk or hostile environments. We host the world’s changemakers so they can focus on delivering the impact only they can create. 

The Finance Director plays a critical role in ensuring HOST’s financial management is robust, compliant, transparent and scalable across both our internal operations and our project hosting services. This role brings financial leadership to the organisation, supporting strong decision-making, reliable reporting, effective controls and continuous improvement across our finance function. 

The role sits within HOST’s senior leadership and works closely with colleagues across the Delivery, Partnerships, Legal and Engagement circles, as well as the Board, to ensure we can deliver high-quality support to partners while managing risk and using resources well. 

The role in a nutshell 

The Finance Director leads the Finance Team and is responsible for HOST’s financial management, ensuring strong compliance with policies, procedures and regulatory requirements.

The Finance Director is part of the HOST Leadership Team and would have line management responsibility for three Finance Managers within the Finance team. 

Key Responsibilities 

• Oversee HOST’s financial management, ensuring compliance with policies, procedures and relevant regulatory requirements. 

• Develop and monitor budgets for both HOST operations and hosted projects. 

• Provide regular financial reporting to the Leadership Team and Board. 

• Lead efforts to improve financial systems, controls and workflows. 

• Ensure robust financial oversight of hosted projects and HOST’s internal systems. 

• Contribute as an integral member of the Leadership Team, bringing financial insight to strategic and operational decision-making. 

• Manage cashflow strategy, including multi-currency considerations. 

• Oversee delivery of monthly management accounts. 

• Develop and report on profitability across HOST’s range of services and offerings. 

• Support HOST’s strategic direction by working with the Leadership Team on KPIs and organisational dashboards. 

• Ensure effective, timely and efficient delivery of the following by the finance function: 

• Records of income and expenditure, including grants, donations, receivables, consultancy receipts and invoices. 

• Transparent and accurate financial data in finance systems and other interconnected databases. 

• Regular weekly reconciliation of transactions, including oversight of bills to pay, bank statements and payment service providers for HOST. 

• Month-end reporting, including management reports and accounts such as income and expenditure statements, balance sheets, cash flow statements and KPIs. 

• Restricted donor financial reports, ensuring alignment with accounting records and donor compliance requirements. 

• Payroll services for HOST and hosted projects. 

• Accounting reports for new services. 

• VAT preparation and submission. 

• Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices 

• Transparent and accurate financial data in Xero and other interconnected databases 

• Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for HOST 

• Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs 

• Restricted donor financial reports, ensuring alignment with accounting records and donor compliance 

• Payroll service for HOST and hosted projects 

• Accounting reports for new services 

• Managing VAT preparation and submission 

Knowledge and Experience 

• Proven experience as an SME finance leader 

• Qualified accountant: ACA, ACCA or CIMA. 

• Experience implementing financial controls and processes. 

• Multi-currency cashflow and treasury management experience. 

• Experience setting budgets and forecasts. 

• Internal audit experience. 

• Ability to work under pressure and deliver projects to tight deadlines. 

• Minimum 5 years’ people management experience. 

• Excellent knowledge of cloud-based working. 

• Knowledge and experience using Sage or other similar accounting systems 

• Knowledge and experience of other relevant software applications, such as Excel, Teams, ClickUp etc. 

• ESG or sustainable finance experience. 

• Software implementation experience. 

Key Competencies 

• Strategic thinking 

• Strong verbal and written communication skills 

• Attention to detail 

• Planning and organising 

• Time management 

• Interpersonal skills 

• Initiative 

• Confidentiality

• Reliability 

• Leadership of staff

Essential Abilities 

• Ability to confidently discuss financial narratives with senior leaders and Board members. 

• Ability to prioritise and organise own workload and time to meet priorities and deadlines. 

• Ability to identify problems and develop practical solutions to work-related issues. 

• Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner. 

• Strong stakeholder management skills and ability to business partner effectively with non-finance colleagues. 

• Good organisation and administrative skills. 

• Able to work effectively as part of a team. 

• Ability to undertake a range of financial functions. 

What success in this role looks like 

• Finance systems, reporting and controls are robust, reliable and audit ready. 

• Leadership Team and Board decisions are informed by clear, timely and useful financial insight. 

• Hosted partners receive accurate, consistent and responsive financial support. 

• The finance function continues to improve workflows, systems and reporting as HOST grows. 

At HOST, we believe change starts with people who care. 

If you’re passionate about building strong financial systems that help changemakers thrive - and want to play a key leadership role in supporting climate and social change around the world - we’d love to hear from you. 

Job Description

The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the 
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes 
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project 
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence 
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model 
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of 
our number of programmes, in line with our strategic regional and national plans. You will also 
contribute to the strategic direction of the organisation, working closely with cross-functional teams 
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery. 
In addition, occasional international travel may be required, for example to the annual conference in 
the United States.

Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are 
autistic 
• Educated to degree level or relevant Professional Qualification 
• Highly motivated and organised self-starters with the ability to work under your own initiative 
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local 
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.

Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship 
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel 
• Experience of using a CRM for administrative and reporting purposes

DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young 
people and adults and expects all staff and volunteers to share this commitment. This post is subject 
to an enhanced DBS disclosure. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ 
candidates, disabled candidates, and from men, because we would like to increase the 
representation of these groups at this level at DFN Project SEARCH.

-Interviews will take place on:
  1st round July 23rd and July 24th
  2nd and final round: July 31st
  Closing date: Sunday July 12th

-Start date - Asap

We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.

You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.

You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.

This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.

This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.

Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).

About You

We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.

You’ll bring:

• Strong communication skills, with the ability to engage and influence a wide range of stakeholders
• Proven experience of growing income across fundraising streams
• The ability to develop, manage and deliver plans, budgets and KPIs
• Experience building and maintaining effective partnerships and networks
• Effective organisational skills, with the ability to manage multiple priorities and meet deadlines

You’ll also be:

• Confident using IT systems, including CRM tools and Microsoft Office
• Comfortable using digital and social media to support engagement
• Knowledgeable about fundraising best practice, data protection and compliance requirements
• Experienced in working with and supporting volunteers
• Flexible, resilient and with a positive approach

A willingness to regularly travel across the region and occasionally stay overnight is essential.

How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

Maternity Cover
Salary: £48,748 - £54,164
Plus London Weighting Allowance of £3,366 for Inner London-based staff, where applicable

If you are an experienced mass participation fundraising leader who wants your work to make a lasting difference, this is an opportunity to lead high-profile fundraising activity that helps protect children and improve childhoods across the UK.

This senior role sits within a supporter-led fundraising function and is responsible for leading a mass participation portfolio spanning third party events, DIY fundraising and schools fundraising. You will provide leadership to the team, shape fundraising strategy, strengthen supporter journeys and drive sustainable income growth.

This maternity cover role needs someone who can provide calm and credible leadership, and support a team through an important period that includes a London Marathon over two days, The Great North Run and the Cardiff Half Marathon, and the continued development of fundraising products.

Why this role matters
You will join at a pivotal time, leading a function that plays an important part in fundraising strategy by bringing in new supporters, deepening relationships and increasing long-term value. You will help ensure that participants receive an excellent experience while maximising the income they generate.

What you’ll be doing

• Leading a mass participation fundraising portfolio across third party events, DIY fundraising and schools fundraising, with accountability for performance and growth
• Owning budget performance across core income streams, including monitoring, managing and reforecasting financial performance and putting contingency plans in place where needed
• Developing and delivering strategy for participant acquisition, stewardship and retention, ensuring supporters are onboarded well and encouraged to build a longer-term relationship
• Leading and developing a team through coaching, mentoring, performance management and regular engagement
• Working collaboratively across departments to build strong supporter journeys, compelling propositions and coordinated plans
• Managing key agency and supplier relationships that support income growth and supporter satisfaction
• Helping the team navigate a busy year, including a new two-day London Marathon, growth in schools fundraising products and improvements to the DIY fundraising offer
• Supporting team wellbeing, removing blockers for experienced managers and giving more hands-on guidance where needed

What we’re looking for

• Significant leadership experience in mass participation fundraising, including events, DIY fundraising or schools fundraising
• Strong strategic planning and development skills, with the ability to identify opportunities for growth
• Substantial experience of budget management and financial planning
• Good understanding of acquisition marketing strategies and integrated marketing planning
• Strong people leadership skills, including managing a diverse and geographically dispersed team and adapting your approach to different levels of experience
• The ability to influence senior stakeholders, build strong peer relationships and keep complex projects moving forward
• Experience of managing supplier and agency relationships, including performance and service delivery
• Excellent communication skills, with the ability to present complex information clearly and persuasively
• A strong understanding of the financial drivers behind fundraising performance, including metrics such as average gift and remittance rates
• Willingness to work flexibly and travel to support a national events portfolio

Working pattern
The team largely works remotely, with quarterly in-person meetings in London and occasional travel to major events. Hybrid contracts are also available. The role will require attendance at key events and some travel as needed.

What’s on offer

• Salary of £48,748 - £54,164
• London Weighting Allowance of £3,366 for Inner London-based staff, where applicable
• The opportunity to lead an established fundraising area that plays an important role in generating support for children across the UK

Our commitment
A commitment to safeguarding and promoting the welfare of children, young people and adults at risk is essential for this role.

We are committed to fairness, equality and diversity in the workplace and welcome applications from people with a wide range of backgrounds, experiences and perspectives.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.

Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.

Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.

As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.

This is a varied and rewarding role that offers the opportunity to:

• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness

We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.

Role details

Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire

If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.

If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.

About the opportunity 
 

You will help drive the quality and impact of our key stage 2 (KS2), key stage 3 (KS3) and key stage 4 (KS4) English tutoring programmes through improving our English resources. You will create training materials and provide advice and support to our volunteers and our (mostly) non-teaching staff members who manage these volunteer tutors day to day. You will be engaged in our AI tutoring pilot including undertaking pedagogical reviews of potential English AI tutoring tools.

Deadline: Sunday, 26th July
Interviews: Monday, 3rd August 2026
Start date: Ideally, Thursday, 1st October 2026
Contract and hours: 0.6FTE (all year) or 0.8FTE (term time only), 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Following a defined brief, generate improvements to our KS4 English curriculum resources to enable pilot testing in AY26.27 Summer Term.
• Maintain our KS2 - KS4 English curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly English sessions.
• Design and deliver online English-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Engage and support Action Tutoring’s AI research including by undertaking pedagogical reviews of AI tutoring tools and supporting with tool development. 

Person specification

Qualification criteria:

We are looking for someone who is/has:
 

• Qualified (QTS) secondary school teacher of English 
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils

We are looking for the following attributes, though you might be more experienced in some areas than others:
 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Willingness to learn and become confident in the KS2 English curriculum
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists
• Empathetic and skilled at providing feedback in a sensitive but constructive way
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
• Commitment to Action Tutoring’s Mission
• Committed to diversity, equity and inclusion (DEI)
• Committed to promoting and safeguarding the welfare of children

You will likely be more successful in this role if you: 
 

• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience as a private, school-based or volunteer tutor or experience of teaching exam resit classes
• Evidence-based knowledge of how children and adults learn online compared to in person
• Provided coaching or mentoring to trainee teachers
• Experience as a GCSE English examiner