Supporter engagement manager jobs

Community Engagement Coordinator – North Region, England

Location: This post is home-based, working within BookTrust’s Northern England region, which covers the North West, North East, and Yorkshire & the Humber. The role requires flexibility and travel across the region and to other BookTrust offices in England, Wales and Northern Ireland. 

Contract: Permanent, full-time

Salary: £30,000 per annum

BookTrust is the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centers, schools, libraries and health professionals, to reach families. Our England Partnerships Team supports our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team.  You will manage a caseload of community work to support programme delivery, partnership network development and bespoke learning and development with the BookTrust partner network. You will create excellent links into communities and develop relationships with stakeholders in order to support BookTrust delivery and development, and place-based, community-led initiatives.

We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to make connections across a wide range of people and groups in order to deliver ambitious projects. You will have great communications skills with the ability to engage effectively with a diverse range of audiences, in writing and in person. You may have worked within or across a local authority provider or network, in outreach or in a project within a local community or the third sector. You may have experience working with children and families experiencing deprivation, or in children’s reading. You will be highly motivated with the ability to work unsupervised across multiple projects in disparate locations simultaneously, and to work at pace, often to tight deadlines.

Overview

The Member Engagement Administrator will play a key role in supporting the eAA’s member engagement and event activities. This post will focus on increasing participation across the Association’s Special Interest Group (SIG) programme, supporting online and in-person events, and assisting in the delivery of the International Awards and International Conference.

The ideal candidate will be proactive, well-organised, and a confident communicator who enjoys working collaboratively with volunteers and external stakeholders. This is an exciting opportunity for someone who wants to contribute to a thriving membership organisation making a real impact in education and assessment innovation.

About the e-Assessment Association

The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK that brings together everyone with an interest in digital assessment. Since 2008, the eAA has championed the adoption of technology-enhanced assessment across education, training, and professional learning.

The eAA’s mission is to:

• Provide professional support and facilitate discussion for people working in this field.
• Showcase and promote the positive contributions that technology makes to all forms of assessment.
• Develop and share good practice for both suppliers and consumers of e-Assessment technologies.

We are a small, friendly, and collaborative team with an active and growing global membership. There are always new and exciting projects in the pipeline, with some of our current including a rebrand and the launch of a brand-new website. 

Key Responsibilities

Special Interest Group (SIG) Support:

• Manage the administration and coordination of the eAA’s Special Interest Groups.
• Support and prompt volunteer leads to ensure each SIG remains active and productive.
• Coordinate and schedule SIG meetings and online events, including setting up Cvent/ Zoom/Teams sessions and distributing materials.
• Assist with follow-up actions such as publishing content, circulating recordings, and gathering member feedback.
• Monitor engagement levels and prepare summary reports for the Operations Manager and Board.

Event Support (Online and In-person):

• Assist in the setup, promotion, and delivery of online events, including webinars, panel discussions, and SIG sessions.
• Manage speaker liaison, registration processes, and event logistics.
• Support the delivery of major eAA events including the International Conference (2026) and the International Awards Gala Dinner, including administrative coordination and event materials.
• Ensure a positive participant experience by handling communications and post-event follow-up.

Membership and Communications:

• Respond to member and volunteer enquiries in a timely and professional manner.
• Support the creation and distribution of newsletters, announcements, and updates about SIG and event activity.
• Contribute to website updates and online event listings (including management of our online ‘Events Calendar’).

General Administrative Support:

• Maintain accurate records and documentation in shared systems 
• Support the wider team on projects or tasks as directed by the Operations Manager.

Collaboration and Teamwork:

• Work closely with internal teams, volunteers, and external partners.
• Attend in-person team meetings and support in-person at Association events (Time-Off-In-Lieu policy in operations for additional hours worked). 

General:

• Maintain records, files, and documentation in an organised manner.
• Assist with special projects as required
• Other appropriate tasks and roles as delegated by the Operations Manager
• To undertake other duties which may, from time to time, be necessary to further the work of eAA.

Please note, there will be the occasional requirement (c. 6 times per year) to travel nationally (UK) for events and team meetings. These instances will include overnight stays. There may be future requirement for some international travel. 

Qualifications

Essential Skills:

• At least 2 years’ experience in an administrative support role.
• Experience managing events (especially online events such as webinars or small conferences).
• Strong organisational and multitasking skills with high attention to detail.
• Excellent written and verbal communication skills.
• ‘Tech-savvy’ with a willingness and ability to adapt to new technologies and programmes, including AI. Confident using digital tools such as Microsoft Office, Zoom/Teams, and social media platforms.
• Ability to work independently in a remote team environment.

Desirable Skills: 

• Experience working in a membership organisation, charity, or non-profit setting.
• Familiar with CRM systems, preferably HubSpot.
• Familiar with content creation tools such as Canva.
• Experience using event platforms such as Cvent. 
• Passion for education and technology, with a commitment to promoting the use of e-assessment.

Benefits

• Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
• Professional development and training opportunities.

Working Arrangements

• This is a remote, work-from-home position.
• Occasional travel within the UK will be required for team meetings and events (travel and accommodation expenses covered).
• A Time-Off-In-Lieu (TOIL) policy operates for additional hours worked.

Application process

The e-Assessment Association is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive work environment.

Interested candidates should submit their CV and a cover letter detailing their relevant experience and explaining why they are a good fit for this role. Applicants should remove any personal information from their CV and covering letter (name, email address, photograph etc.). We also ask applicants to complete our equality and diversity monitoring form at the point of application. 

Applications should be submitted online via our website. We do not accept applications by email. The closing date for this vacancy is Wednesday 26 November, 12:00-noon GMT. If you experience any issues in uploading your application, require this description in a different format, or have any questions about the role, please contact Adam Taylor, Operations Manager.

Interviews will be held online (Teams or Zoom) on Thursday 4 December. Shortlisted candidates will be set a task ahead of interviews, details for which will be communicated following shortlisting. Please note, it is not possible to schedule interviews for any other date than that stated above. Interviews will take place in normal business hours (09:00 – 17:00)

The e-Assessment Association (eAA) has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to the eAA verifying that you are eligible to work in the UK before you start work.

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: Friday, 28 November, 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

Make a difference every day with PDSA

At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.

If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.

About the role

You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.

Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.

Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.

What you’ll do

• Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
• Handle inbound calls related to fundraising with empathy and professionalism.
• Achieve personal and team income, service and quality targets.
• Build positive relationships with supporters through excellent communication and listening skills.
• Ensure accuracy and compliance with Data Protection and fundraising regulations.
• Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.

About you

You’ll bring:

• Experience working towards financial or operational targets.
• Excellent telephone and listening skills, with the ability to build rapport.
• A positive, solutions-focused approach.
• Confidence using computer systems and managing data accurately.

Desirable experience includes:

• Customer service or complaint handling.
• Fundraising, sales or supporter engagement.

What We Offer

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits, including: 

• 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
• Special days off, including:
  • A paid Volunteering Day
  • A Celebration Day for something meaningful to you
  • A dedicated Wellbeing Day to focus on yourself
• Generous pension scheme – up to 10% employer contributions
• Free Life Assurance (4 x annual salary)
• Enhanced family leave (maternity, adoption & paternity)
• Retail, travel & leisure discounts through Fetch platform
• 15% discount on PDSA Pet Insurance plus access to staff vet services for pets

About PDSA

As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets.  Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.

About the role

We’re looking for 2 Supporter Engagement Assistants with Customer Service experience to join our Central Supporter Engagement Team (CSET).

Join our warm and dynamic team and be part of an organisation that’s making a meaningful impact. CSET is made up of a Supporter Engagement Manager, an Officer, and five Assistants. We’re a friendly, professional team who take real pride in the difference we make every day. 

As a Supporter Engagement Assistant, you’ll be at the heart of creating outstanding experiences for our supporters and customers. Every interaction is an opportunity to build trust, deepen engagement, and inspire support. 

You’ll help people feel valued and motivated to support Young Lives vs Cancer, contributing to stronger relationships and better financial outcomes. You’ll also work closely with fundraising teams, providing flexible support across a range of tasks and adapting to evolving needs to help maximise impact. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Listen to our supporters and customers, understand their motivations and circumstances, and provide appropriate, professional and empathetic responses.  
• Respond to and resolve supporter and customer enquiries via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.  
• Provide practical and responsive support to fundraising teams, helping to facilitate smooth delivery of campaigns and activities, and enabling them to focus on optimising fundraising and increasing income.
• Contribute to the smooth running of supporter and fundraising operations by providing adaptable support across systems, processes, and day-to-day tasks, ensuring teams are equipped to deliver high-quality engagement and maximise income generation. 
• Support the resolution and recording of complaints and concerns, using feedback from interactions to identify issues, spot trends, and share insights to inform improvements.

What do I need? 

The key skills we’re looking for in this role are:

• Customer-focused with experience delivering great service both over the phone and in writing
• Confident communicator with strong listening skills and the ability to build rapport quickly
• Organised and detail-oriented, with a good standard of grammar, spelling and presentation
• Proactive and able to use initiative to solve problems and support others
• Quick to learn and able to apply new information effectively
• Comfortable using digital tools, with confidence in Microsoft Office programs like Word and Excel 
• Genuinely interested in learning about Young Lives vs Cancer and the impact of our work. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Kat McLaren.

#ShowTheSalary #NonGraduatesWelcome

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

As the Transition and Recovery Service Team Manager you will oversee the Behavior change, and RISE Teams.

Our Behaviour Change programmes support individuals of any gender or sexual orientation who identify themselves as engaging in harmful behaviours in their relationships and are seeking support to end that harm. They may refer themselves or be referred by a professional.  Service Users may have possible engagement with Social Services, Police, Integrated Offender Management (Male only) or Probation where domestic abuse has been identified.

The RISE service provides focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking, including people with harmful behaviors, to access education, training, employment or volunteering

As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.

You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.

FearFree is committed to flexible and hybrid working and this role will be a mix of working from home and office. FearFree supports people across Wiltshire, Devon and Gloucestershire. This role can be based in either Wiltshire or Devon, with occasional travel to each of the non-base counties, so a driving licence and willingness to travel is essential.

The role may include occasional evening and weekend work when required.

Key Responsibilities

• To provide leadership, direction and support to the Behaviour change practitioners and RISE Advisors including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
• On a day-to-day basis oversee the performance of the Behaviour change & RISE Team, acting as the main point of contact for the staff.
• To line manage the team of Behaviour change practitioners and RISE Advisors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
• To continue the development of the Behaviour Change practitioners and RISE Advisors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. 
• Play an active role in supporting the relevant MATAC process, including attending MATAC Management meetings.
• Additionally, to support the MARAC process and wider information sharing with statutory partners.
• Ensure the Behaviour change & RISE Team works to accreditation standards.
• To promote a culture of engagement, improvement and best practice within the Behaviour change & RISE Team, to deliver a high quality and accessible service.
• To develop and maintain a culture and systems that promote trauma informed practice and equality within the Behaviour change & RISE Team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
• To lead on reporting outcomes linked to the Behaviour change & RISE Team and the support of people who cause harm and RISE service users.
• Carefully monitor and evaluate the performance of the Behaviour change & RISE Team, with a focus on quality assurance.
• Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
• Actively network across the operating area to build the charity’s reputation and harness support for the organisation. 

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Temporary (up to 23 months)

Home-based within the region (Sussex, Surrey, Kent)

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager, you will be responsible for:

• Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals.
• Able to work as part of a high-performing team, but equally confident working independently, out and about in your area.
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause.

To be considered as the Community Manager, you will need:

• Significant experience of engaging supporters, volunteers and the general public.
• Exceptional written and verbal communication skills.
• People leadership experience, ideally in leading volunteers in a collaborative environment.
• Experience of seeking out and implementing new opportunities for improved performance.

Please note this role requires a significant level of travel within the areas of between Rye Harbour, Shoreham and London but will also require occasional travel to other RNLI assets - including our support centre in Poole. This post requires a valid driving licence.

For more information and to apply, please visit our vacancies page.

 Closing date: 19 November 2025.

Interview date: w/c 24 November 2025.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

£40,500 - £44,100 per annum

Fixed term - 12 months, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer.

You’ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You’ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money.

This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ‘why’ behind our insights and help others see the value of customer research in decision-making.

You will be part of a passionate team that’s focused on making a real difference for people affected by prostate cancer.

What we want from you

You are a research specialist with a strong track record in managing both quantitative and qualitative projects - from design and methodology to delivery and insight communication. You know how to turn complex data into clear, actionable recommendations and are confident presenting findings to a range of audiences.

You are curious, collaborative, and commercially minded, with a proactive approach and a passion for customer insight. You have worked with tools like Displayr, TGI, Toluna, Tableau or similar, and you understand the charity fundraising landscape.

We are looking for someone who is committed to equity, diversity, inclusion and allyship, and who brings a fresh perspective to our work. If you are excited by the idea of helping us grow our impact through evidence-based decision making, we would love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Thursday 27th November 2025 Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of 1 December 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Purpose of the Job

This role is an exciting opportunity for an outstanding individual to join the UK Youth Employer Engagement team as part of the Network Delivery Department, supporting the Summer Jobs Programme. With a focus on identifying and securing employment placements and income for The Summer Jobs  Programme, the Employer Engagement Officer plays a key role in ensuring strong stewardship and a positive employer experience of the programme and partnership with UK Youth over the next 12 months.

Key Responsibilities

Employer recruitment and income generation

• Work closely with the Employer Engagement Manager to develop and implement an employer engagement strategy, integrating both local and national approaches.

• Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets

• Work with the Employer Engagement Manager and the wider Corporate Partnerships Team to collaborate on UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer

• Track, monitor and report confirmed placements in specified locations.

• Input to feedback for programme funder, the Youth Endowment Fund, on corporate partnership opportunities

• Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. local business networks).

• Accurately record programme donation contributions

Employer training and management

• Manage relationships with a cohort of employers throughout the programme, including:

• Securing their commitment to provide placements and funding in agreement with the programme’s terms of reference

• Ensuring they have the information and tools to succeed within the programme.

• Act as the primary point of contact at UK Youth.

Key Internal Relationships

• Collaborate closely with The Summer Jobs Project Manager to:

• Ensure consistency and accuracy of approach and information.

• Support Local Delivery Partners to build relationships with employers.

• Attend one to one meetings and appraisals with the Employer Engagement Manager

• Work in partnership with colleagues in the Communications team to enable the delivery of high-quality comms activities that support employer recruitment.

Experience we're after

• Experience of fundraising, sales or recruitment

• Experience of working in a busy and deadline-driven work environment

• Experience of managing multiple relationships

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

Why work at UK Youth?

Young people are facing a complex and increasingly challenging world. There are pressures on their mental health, employment prospects, and even physical safety. Youth work is an essential tool to help young people navigate these difficulties and set them up with skills for life. But over ten million young people are currently unable to access this life changing and even life-saving resource. UK Youth brings together young people and youth workers with business leaders, teachers, doctors, and other professionals to identify solutions, provide practical support and campaign for social change. By working at UK Youth, you will be a joining a committed group of people who are seeking to tackle the systemic problems letting young people down. 

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 1st December 2025 at 09:00am 

Provisional Interview Dates: W/C 8th December 2025

Job Title: Individual Giving Manager

Responsible to: Senior Fundraising Manager

Salary: £38,000-£42,000 depending on experience       

Location: Hybrid working pattern, a minimum of 2 days in the London office and 3 days from home

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice. You can find out more about our work by visiting our website.

The Job

USPG are looking for an experienced fundraising and marketing professional to take ownership of our individual giving strategy and deliver it to achieve our objectives. The Individual Giving Manager will develop, market and evaluate fundraising appeals, products and campaigns to individual supporters and churches in order to grow our supporter base and voluntary income. Focusing on recruiting, retaining and developing relationships with all donors using direct mail, email and digital engagement, the Individual Giving Manager will develop an engaging stewardship journey for our supporters.

You

You are a confident, creative and talented fundraiser with experience of delivering successful marketing or fundraising campaigns and appeals. The ideal candidate will have experience in fundraising, project management and line management. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will have a passion for delivering an excellent supporter experience, enjoy working in close collaboration with colleagues and managing a varied workload to tight deadlines. 

How to apply

Please visit our website or see attachments to this post.

This is a unique opportunity to help build an ambitious new function, with a portfolio of projects that will make a lasting difference for cats, dogs, and their owners. The work will be diverse, strategic, and deeply rewarding, and you’ll be collaborating with smart, compassionate colleagues across the organisation to create real social impact.

The newly created Advice & Support Team plays a critical role in delivering Battersea’s strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

This role will be pivotal in bringing Battersea’s ambitious Advice & Support strategy to life. It will involve leading and developing innovative, partner-oriented projects that provide practical solutions - from helping prospective owners make informed acquisition decisions to supporting struggling cat and dog owners when they need it most.

Success will require working cross-functionally within Battersea while also building and managing strong, ongoing relationships with external partners at a senior level both inside and outside the animal welfare sector. Current initiatives, such as our partnership with FareShare and pet food manufacturers to deliver pet food to owners in need, illustrate the type of collaborative, preventative work this role will initiate, manage or expand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

 

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 28th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack from our Careers website.

About Children Not Numbers 

The conflict in Gaza has left thousands of children in urgent need of medical care, trauma support, and long-term assistance. Children Not Numbers is a grassroots UK-based charity committed to the health, safety, education, and wellbeing of Gaza’s children. 

Children Not Numbers (CNN) was established in early 2024 to address the urgent need to support Palestinian children caught up amid an unprecedented conflict. Within 18 months, we have grown rapidly into a global network of c.200 committed contractors and volunteers: 

Our work includes: 

• Emergency medical aid for sick and injured children in Gaza, delivered through collaboration between local staff and an international network of volunteer medics 

• Short-term medical evacuation for urgent and complex cases – more than 230 children have been safely evacuated to date 

• Rehabilitation and trauma support for children with life-changing injuries and extreme psychological trauma 

• Maternal Support Programme – over 500 women supported across 1,100+ appointments 

• Education and Empowerment Programme, currently supporting 300 children in Gaza with academic and psychological care 

• International advocacy, including engagement with the UN, European Commission, UK government and other international bodies 

About the role 

This is a key position within a growing organisation, offering the opportunity to shape and strengthen risk and compliance systems that underpin CNN’s humanitarian work. 

As Risk & Compliance Manager, you will: 

• Lead on organisational risk and compliance, ensuring CNN operates with transparency, integrity, and accountability. 

• Oversee risk management frameworks, compliance reviews, due diligence processes, and internal policies. 

• Provide assurance to Directors, Trustees, and donors that CNN meets all relevant regulations, ethical standards, and donor requirements. 

• Support colleagues across all teams to embed a culture of compliance, safeguarding, and ethical practice. 

You will report to the Director and work closely with the Senior Leadership Team and Trustees. 

As well as this opportunity to make a difference, you will supported in your role by an international team that cares and supports one another, where diversity is a given and creating a sense of belonging is core to who we are and what we do. 

About you 

We are seeking an experienced and proactive professional with a strong understanding of risk and compliance within the charity or NGO sector. 

You will bring: 

• Strong experience in compliance, risk management, or audit in a charity, NGO, or similar setting. 

• Proven experience managing risk registers, due diligence processes, and compliance reviews. 

• Strong knowledge of UK charity law, donor compliance, safeguarding, GDPR, and anti-fraud/anti-bribery frameworks. 

• Excellent analytical, communication, and influencing skills. 

• A collaborative approach and confidence in advising senior leaders and trustees. 

A professional compliance or risk qualification (e.g. ICA, IRM) would be desirable.

Please see the job description document attached for a full list of role responsibilities and person specification. 

Application instructions 

Applications will be assessed by CV only in the first instance. To be considered for the next stage, please ensure your CV clearly demonstrates your relevant risk and/or compliance experience within a charity or NGO context, and relevant qualifications and training. 

Eligibility: You must be a UK resident with the right to work in the UK. We are unable to sponsor visas. 

Membership Development Manager
Responsible to: Deputy CEO
Location: South Kensington, London SW7 with hybrid working options
Working Pattern: 35 hours a week
Terms: Permanent, Full-time
Salary: £45,000 to £47,375 per annum depending on experience and qualifications

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society offers professional accreditation to members through Chartered Geographer status. The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas.

The Position

We are seeking a proactive, collaborative professional with marketing and sales experience to take on the role of Membership Development Manager.

This is a new role to drive the growth, engagement, and retention of our Fellows and Members by working across the organisation to deliver membership acquisition, development, and engagement.

You will work across our organisation to develop member-focused initiatives and contribute to the Society’s strategic goals of expanding and diversifying its membership base.

Duties and responsibilities

• Membership acquisition - Design and deliver, in partnership with colleagues, membership strategies that grow acquisition, deepen engagement, and improve retention.
• Membership development - Design and develop product diversification, pathways for member progression, including transitions between membership types and professional recognition.
• Collaborate across departments to ensure membership and partnership initiatives support wider organisational goals.

The successful candidate will have commercial, marketing and sales experience as well as experience in membership development – products, services, customer engagement, or professional development.

Salary and Benefits

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000 to £47,375 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 9.30am on 27 November 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

No agencies please.