Supporter engagement manager jobs
Are you a passionate, experienced fundraiser looking for a new challenge? Do you have strong partnerships and trusts experience, but also a good understanding of developing individual giving journeys? Are you excited by the opportunity to manage a new fundraising programme in a small, growing organisation? Then this might be just the role for you.
We are looking for an ambitious and proactive Senior Fundraising Manager to build on our past fundraising activity, diversifying income streams and nurturing new and existing partnerships with industry. In this role, you will also develop our member donations income stream and maximise our fundraising potential with the wider public, including patients and families with experience of intensive care. Working closely with the Head of Communications and Membership Engagement, you will contribute to shaping the fundraising strategy to support our new and enhanced organisational strategy and brand strategy.
Working closely with other members of the senior management team, including the Head of Sponsorship and Events, you will help develop relationships with industry for the long term and in relation to our yearly State of the Art Congress, aimed at the intensive care community.
You’ll have a strong track record in building and managing partnerships, securing grants from charitable trusts and foundations, and delivering successful fundraising campaigns. You will be a strategic thinker, confident communicator, and relationship-builder who is motivated by making a difference. Able to juggle both management and hands-on, operational activities, you’ll be keen to get stuck in and make a difference.
You will sit in a small, dynamic and supportive team also responsible for communications and membership engagement, and you’ll work with closely with them to integrate fundraising messages within our broader communications. You will also have a dotted line to other key teams within the organisation, in a matrix-style working set-up.
As an organisation, we have just reviewed our organisational strategy under the leadership of our new CEO, which means a lot of exciting developments are afoot needing additional funding. As part of this growth, we will be growing our offer for patients and families, which will have strong links to the fundraising strategy you will help manage.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow and strengthen our reach, we are looking for an experienced and visionary Digital Marketing Manager to join us on a 12-month contract.
This is an exciting opportunity for a confident digital leader with a proven track record in shaping strategy, planning impactful campaigns, and driving digital performance. You will lead our digital activity across The Royal Star & Garter Group, managing a talented team and using data-driven insight to increase recruitment, fundraising and legacy marketing activity. You will also play a central role in ensuring the seamless digital marketing integration of Care for Veterans into the Group.
We are seeking someone who brings both creativity and analytical thinking, and who is passionate about using digital marketing to grow awareness, engagement and support. If you are collaborative, values-driven and ready to make a meaningful impact, we would love you to join our team. We are committed to your development and offer excellent training and benefits.
Purpose of the role
· To lead the development and delivery of our digital marketing engagement strategy, ensuring activity supports organisational priorities and drives growth.
· To plan and manage integrated digital marketing campaigns that achieve objectives in recruitment, occupancy, and fundraising, supported by strong data insight and analysis.
· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group,
· To create and manage high-quality digital content and copy that brings our brand to life, engaging and inspiring our audiences.
Key responsibilities
Strategy & planning
· Develop and manage a coherent digital marketing roadmap, identifying opportunities for innovation, growth, and improved user experience.
· Develop digital audience development strategies that strengthen engagement, conversion, and retention across multiple channels.
· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group, ensuring alignment of websites, social media platforms, messaging, and audience engagement.
· Ensure our digital marketing activity supports and enhances the brand strategy and customer journeys identified for specific audiences.
· Advise senior leaders on digital marketing trends, insights, and performance, influencing decision-making and investment priorities.
Campaigns & digital delivery
· Lead on the strategy, planning, and execution of high-impact digital marketing campaigns for staff recruitment, fundraising, and occupancy.
· Direct the creation of compelling digital content, including video, photography, and written assets, that reflect our values and engage diverse audiences including supporters, residents, families, and staff across all channels.
· Manage all paid digital marketing activity, including search, display, and social advertising, ensuring campaigns are optimised for performance and ROI.
· Manage the optimisation, and development of our websites, ensuring they provide excellent user experiences and deliver measurable results.
· Working with relevant Fundraising teams, drive the strategic use of email marketing and automation to nurture relationships and deepen supporter engagement.
Data, Insight & Innovation
- Lead a data-driven approach to digital marketing, ensuring robust tracking, reporting, and analysis of all activity.
- Set clear KPIs and performance benchmarks for digital channels, using insight to inform continuous improvement.
- Identify and implement new digital tools, platforms, and approaches to improve marketing reach, engagement, and conversion.
Management & process
· Manage, develop, and inspire the Digital Marketing Officer and Legacy Marketing Officer, providing clear direction, feedback, and opportunities for growth.
· Manage the digital marketing budget, ensuring spend is efficient, effective, and aligned to strategic priorities.
· Manage the digital content library, including video case studies and photography, ensuring assets are well-managed and accessible.
· Maintain oversight of all digital workflows and project scheduling, ensuring timely delivery and high-quality output.
· Act as a brand guardian, ensuring consistency of message and visual identity across all digital touchpoints.
· Ensure compliance with data protection, accessibility, and fundraising regulations
· Undertake other duties consistent with the seniority and scope of this post.
Other
· To be able to work in our Homes in Surbiton, Solihull, High Wycombe and Worthing when required.
Person specification
Knowledge & experience
· Significant experience leading digital marketing across multiple channels in different organisations
· Proven experience developing and implementing digital strategies that deliver measurable results.
· Strong experience managing websites, digital campaigns, and social media channels, including use of content management systems and marketing automation platforms.
· Demonstrable success in leading digital acquisition, retention, and engagement activity.
· Experience managing budgets, agencies, and internal stakeholders.
· Line management experience with a track record of developing team capability.
Skills
· Expertise in digital marketing tools and techniques, including SEO, PPC, Google Analytics, Google Ads, social media advertising, and CRM systems.
· Strong analytical and strategic thinking skills, with the ability to translate insight into actionable plans.
· Excellent leadership, communication, and influencing skills across all levels.
· Strong project management skills with the ability to manage multiple priorities and deadlines.
· Excellent copywriting, editing, and content development skills.
· Ability to build effective internal and external relationships and collaborate across teams.
Other:
· Willingness to travel and work flexibly, including occasional evenings and weekends.
· Ability to work across our Homes in High Wycombe, Solihull, Surbiton, and Worthing when required.
Personal characteristics should include:
· A digital leader who inspires creativity, innovation, and high performance.
· Proactive, resourceful, and solutions-focused.
· Collaborative and supportive, with a commitment to shared success.
· Passionate about using digital to make a positive impact in people’s lives.
· Committed to our values and to the wellbeing of those we support.
We are a values-based organisation and strive to demonstrate this in all we do:
With love
We carry out our work with love, care and compassion.
Living positively
We are optimistic in everything we do, supporting veterans and their partners in leading happy and fulfilled lives
As a family
We work and live as one team, one family, one community.
Standing in their shoes
We show admiration and respect for people and never forget what they have done.
Take courage
We are not afraid to do what’s right and what is needed.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
ABOUT EX CATHEDRA
Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music.
It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.
You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.
THE ROLE
We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.
Full details are listed in the Application Pack. Key points include:
Key points include:
- Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
- Undertake bank reconciliations
- Monitor debtors and creditors
- Process payroll and pensions
- Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
- Prepare annual accounts and meet external audit requirements in accordance with current SORP
- Prepare creative tax relief claims
- Cashflow forecasts
- Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
- Calculate and submit VAT returns
- Prepare financial documents for Arts Council England submissions
- Work with the team to ensure accurate project projections
- Drive improvements and efficiencies
- Support fundraising, including Gift Aid
- Act as Company Secretary
- Support the General Manager with insurance renewals
ABOUT YOU
We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.
Essential:
- Experience of working in a complex finance role, preparing statutory and management accounts
- Experience of owning/managing efficient finance processes and controls
- Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
- An understanding of partial exemption VAT
- Knowledge of charity SORP
Desirable:
- Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
- Interest or experience of supporting strategic initiatives and developments
The successful candidate will demonstrate a track record of:
- Developing strong working relationships and possess excellent interpersonal and communication skills
- Effective time management and of being able to prioritise and plan
- Meticulous accuracy and attention to detail
- Inspiring confidence from colleagues across the organisation and at Board level
- Meeting deadlines
We welcome pre-application conversations if you would like to know more.
Thank you for your interest in this role - Peter & the team at Ex Cathedra.
We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.
We seek to reach and inspire through outstanding vocal experiences - in performance, by nurturing talent, through education and participation projects



The client requests no contact from agencies or media sales.
Job Purpose
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Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.
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Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met.
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Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators.
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Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.
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Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer.
Key Tasks
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Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.
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Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs.
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Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.
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Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.
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Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.
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Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.
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Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.
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Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.
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Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary.
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Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
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Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.
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To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.
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To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Of delivering high-quality community-based support/services.
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Of service recording and reporting.
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Of leading and motivating colleagues to deliver impactful services.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Of effective collaboration with internal and external stakeholders.
Desirable
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Of providing services to older people.
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Of supporting and contributing to successful applications to funders.
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Working experience within East London
Knowledge & Understanding
Essential
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Understanding of, and expertise in, the care and support needs of older people.
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
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Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia.
Skills/Attributes
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Excellent spoken and written communication skills.
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Excellent IT skills
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Ability to give and receive feedback in a thoughtful, reflective and impactful way.
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Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
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Commitment to learning and development and reflective practise.
Desirable
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Fluency in one or more of our community languages.
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Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Domestic Abuse Practice Lead to join the National Support team working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As our National Lead for Domestic Abuse, you will:
- Lead the development and delivery of a national approach and best practice for domestic abuse services, working collaboratively with internal experts and stakeholders.
- Drive the continual improvement of service quality, embedding robust procedures, quality assurance frameworks, and evidence-based practice.
- Oversee the creation and implementation of resources, tools, and interventions that support victims and enhance service effectiveness.
- Champion co-production with victims, ensuring their experiences inform service design and delivery.
- Support the development of funding bids and new service opportunities, working closely with the Business Development Team.
- Build and nurture relationships across the organisation to ensure consistent, high-quality support for people affected by domestic abuse.
About you
You will have:
- Demonstrable experience developing and delivering services for victims of domestic abuse, ensuring accessibility and engagement for people with diverse backgrounds and needs.
- In-depth knowledge of the criminal justice system and its impact on victims.
- Experience working in partnership to support domestic abuse service development and delivery.
- Proven ability to engage with victims in co-production, and a strong appreciation of the dynamics of domestic abuse in different settings.
- A track record of effective project management and stakeholder engagement in complex organisations.
- Thorough knowledge of safeguarding issues and practical experience of safeguarding policy and processes.
- Commitment to equality, diversity, and inclusion, and to removing barriers to support.
Additional requirements
- Regular travel across England and Wales.
- Flexibility to work occasional evenings or weekends.
- Mental resilience to work with inherently traumatic subject matter.
- Competence in digital skills, including Microsoft Office and case management systems.
- Commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults (background checks may be required).
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Woodland Trust is looking for a Site Manager, to manage the Woodland Trust’s sites in North Scotland, to high professional standards, in accordance with our conservation principles, management approach, policies and contracts, contributing to the Trust’s strategic goals.
THE ROLE
- This is a key role in the Scotland team to represent the Woodland Trust locally, managing a diverse portfolio of sites across the Highlands centred around Glenurquhart and Southeast Sutherland, in line with the Trust’s standards and ensuring the safety of our visitors, contractors and volunteers.
- Lead creative woodland management, ancient woodland restoration and people engagement projects, engaging stakeholders and being a strong advocate for our work and values.
- Carry out Woodland Condition/PAWS Assessments and monitoring to inform, write and implement long term management plans for the woods in the area of responsibility.
- The Site Manager will be responsible for building collaborative and impactful relationships with internal teams and external organisations, contractors, neighbours and interested parties, alongside managing groups of dedicated and passionate volunteers.
- A company car will be provided for this role.
THE CANDIDATE
- You’ll need experience working in the land management sector, preferable in forestry or woodland conservation.
- You will have experience with engaging a wide range of stakeholders including landowners, statutory and public bodies and local communities.
- Contract and budget management experience, including tendering and appointing.
- Working knowledge of tree pests and diseases and the impacts to woodlands.
- You must have a proactive ‘can-do’ attitude, excellent communication skills, be commercially aware and able to build effective partnerships internally and externally.
- The role covers North Scotland and will require the successful candidate to travel across the region and occasionally within the UK and overnight stays. A full driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. If you require any adjustments or support during the recruitment process, please get in touch.
First Stage Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Digital Fundraising Manager (Paid Media & Growth)
£44,000 - £47,133 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
Join us and lead innovative campaigns seen by millions, growing our supporter base and income across Meta, Google, YouTube, TikTok and emerging channels.
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. Working as our Digital Fundraising Manager, you’ll use your skills and expertise to change lives every day through your management of Comic Relief’s engagement with audiences across a range of digital platforms from Meta, Google, YouTube, TikTok and emerging channels.
We’re looking for a Digital Fundraising Manager with strong paid media expertise to plan and deliver our integrated digital campaigns. In this role, you’ll work with brilliant in-house teams and partners in top-tier agencies to test new approaches, fine tune creative and use data to continuously optimise, as well as test and scale new, initiatives to recruit and engage supporters through joyful giving experiences. You'll work on flagship campaigns such as Red Nose Day, and you’ll play a leading role in growing support and income for Comic Relief around the clock; developing innovative new opportunities and partnerships to reach and engage audiences all year round. From supporter acquisition through to stewardship experiences, you’ll bring the unique brand of Comic Relief to life through the development of innovative digital experiences and seamless supporter journeys; be a go-to expert in planning and delivering our digital-first fundraising and engagement activity and practice rapid and continuous test, learn and optimization.
Interviews are expected to take place via zoom between the 1st -3rd of December.
Key responsibilities:
· Lead Comic Relief’s paid media campaigns across display advertising, PPC, Meta, YouTube, TikTok and emerging channels from strategy through to delivery, working closely with colleagues to align and optimise an integrated Paid, Owned and Earned strategy.
· Manage and optimise campaigns to drive acquisition, engagement and fundraising income.
· Use data driven insight and analytics tools to continually increase and optimise performance.
· Integrate paid media with owned supporter journeys (web, email, CRM).
· Manage budgets, agencies and platform partners for maximum impact and value.
· Use GA4 and campaign dashboards to analyse results, run A/B tests and improve performance.
· Collaborate with internal teams to deliver consistent, personalised supporter experiences, ensuring that our paid media campaigns support and connect with our wider fundraising and supporter engagement goals.
· Monitor industry trends and emerging digital platforms, identifying opportunities in new formats, channels, platforms, data and creative to innovate and drive growth
· Support the creation of models and reports that show how paid media is driving donations and attracting new supporters.
Actively support the wider success of the team and organisation by:
· Contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to drive in-year and long-term income and supporter base growth.
· Proactively participate in and lead aspects of wider team planning activities.
· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity.
· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity to drive high performance and an action-oriented culture.
· Undertake and manage ad-hoc duties as needed.
This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
· Hands-on experience managing paid digital campaigns (Meta, Google Ads, TikTok or similar) as well as working with paid media agencies.
· Ability to use analytics (GA4 or similar) to analyse and optimise campaigns.
· Excellent data analysis skills and experience in briefing and analysing complex data and insight to produce clear briefs and effective marketing plans.
· Strong project management and stakeholder skills - comfortable juggling multiple campaigns and agencies in a fast-paced, evolving environment.
· Experience integrating paid media with CRM, owned and earned channels.
· Experience in audience acquisition and growth strategies (particularly in driving engagement and fundraising through digital channels).
· A proactive self-starter who loves testing, learning and innovating and proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales.
· Great communication skills - effective relationship builder with strong stakeholder management, able to adapt to different styles and ways of working.
· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets
· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.
Desirable criteria
· Line management experience
· Experience of digital fundraising and engagement
· Accredited fundraising or digital marketing qualification
· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
11:55pm, 23rd Nov 2025 GMT
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with
muscle wasting conditions, and we won’t stop until we achieve it.
Main purpose of role:
This is a unique opportunity to lead Muscular Dystrophy UK’s policy work to improve access to treatment and shape life science policy for people living with muscle wasting conditions.
With exciting progress in treatment development but challenges with NHS system readiness, you’ll be at the forefront of efforts to ensure everyone in the UK can access the best available therapies—quickly and equitably.
You’ll build strong relationships with governments, regulators, charities, and industry, lead our technology appraisal work, and grow our influence in life sciences policy, particularly around clinical trials and the implementation of the UK Life Sciences plan, drawing on Muscular Dystrophy UK’s rich history in medical research.
Working collaboratively across teams—including Policy and Campaigns, Research, Marketing and Communications, and our devolved nation leads in Services and Support—you’ll help deliver key strategic objectives.
Reporting to the Director of Policy and Campaigns and working within a matrix structure with the Director of Research and Innovation, you’ll play a vital role in driving change and improving lives.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Cover Letter Guidance for Applicants
When submitting your application, please ensure your cover letter provides clear evidence of the following:
• Experience in research, policy, public affairs, or a closely related field
• Proven ability to influence government, decision makers, or public policy — ideally within the health, life sciences, or disability sectors
• Strong understanding of NHS structures, regulatory frameworks, and health technology assessment (HTA) policies and processes
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences
• Robust research and analytical skills, including the ability to gather, interpret, and present information persuasively
Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible
Location: Head Office, London, SE1 (with flexibility for homeworking with regular travel to Westminster)
Closing date: Sunday 23rd November
Interview dates Monday 1st and Tuesday 2nd December 2025
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Are you an inspiring leader with a passion for improving the lives of women and families in the perinatal period?
Are you ready to lead the next phase of growth and development of our established Perinatal Mental Health Support charity as Chief Executive?
About Light Peer Support
Light is a perinatal mental health support charity, set up in 2010, which has grown to support parents and their families across South Yorkshire through the provision of peer support and counselling. We’re led by our passion to support mental health during pregnancy and beyond for all families from all communities.
From our hub in Sheffield as well as in Family Hubs across Sheffield, Rotherham, Doncaster and Barnsley, we work with families who are experiencing emotional and mental health difficulties in the perinatal period, working in partnership across the statutory and voluntary sector to raise awareness of perinatal mental health difficulties and the support available.
We’re committed to providing services that embrace diversity to support equity in service access and promote equality of opportunity.
The role
Following the planned retirement of our current Chief Executive, we are seeking an exceptional leader to guide our grassroots charity through its next phase of growth and development. As our new Chief Executive, you will work closely with the Board of Trustees to build on a strong foundation of trusted services and demonstrable outcomes. You will provide inspiring strategic, financial, and operational leadership to ensure our services remain sustainable, evidence-based, trauma-informed, and responsive to the needs of parents and families from all communities.
We’re looking for a compassionate, visionary leader with proven senior-level experience who can balance day-to-day operational oversight with stakeholder engagement and longer-term strategic thinking.
This is a pivotal moment for our organisation. You will lead us into an exciting new chapter — strengthening partnerships, creating new collaborations, expanding our reach, diversifying income, and driving innovation in how we support families. As our lead ambassador, you’ll champion lived experience and the value of co-production, raise awareness of perinatal mental health challenges, and influence change locally and nationally to improve the experiences of families at a crucial time in their lives.
We looking to you to bring the following skills and experience:
Senior operational and strategic leadership with at least 3 years’ experience, including successful delivery of public or private sector contracts.
Service growth and development experience, including leading organisational expansion and managing performance, contracts, tenders, and funding or grant applications.
Financial and governance expertise, including budget management, financial oversight, reporting to governing boards, and strong knowledge of governance, compliance, safeguarding, and GDPR.
People leadership, with a track record of managing staff, building high-performing teams, and increasing volunteer involvement.
Stakeholder engagement and networking skills to advance awareness and investment in our mission.
Sector knowledge, including understanding of maternity, mental health and children’s services, and the challenges faced by women and families in the perinatal period, along with the value of timely intervention.
Equality at Light
We believe that every parent deserves understanding, compassion, and the right support at the right time and in the right place.
We’re proud to be a welcoming, inclusive charity, and we want our team to reflect the diverse communities we serve. We encourage applications from people of all backgrounds and life experiences, especially those with lived experience of perinatal mental health challenges. We're aiming for a workforce that is truly representative of the communities we serve.
We're a family friendly employer and open to discussion on flexible working subject to service needs.
If you’re an inspiring leader who shares our passion for supporting parents and families — and you’re ready to build on a proud 15-year legacy and shape the future of perinatal mental health support — we’d love to hear from you.
Please note full-time working is 35 hours/week
Closing date 23:59 Monday 1st December 2025
Light is a peer support charity that offers emotional support to families during the perinatal period.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Officer
This role is a FT maternity cover contract over a 15 month period, 38.75 hours pw with some weekend and evening working included. Overseen by our Head of Fundraising, this role primarily covers running the Shelters events alongside supervising our non animal related Volunteers overseeing the running of our two Charity shops , actively recruiting and managing new corporate sponsors and donors including our Helping Hands offering and attending general networking events.
A full description of the role is below. There is a six month probationary period and the rate of pay will be £13.25 ph plus other staff benefits including a work place pension and company sick pay.
This role will suit an enthusiastic, hardworking, self-motivated individual who likes a split of indoor and outdoor working. A practical individual the applicant must be confident and personable dealing with all types of people. A full driving licence is required and an immediate start would be preferred with a closing date of 30th November 2025.
Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview, but would like to thank all those that have applied.
CHELTENHAM ANIMAL SHELTER
JOB DESCRIPTION
Title: Community Engagement Officer
Responsible to: Head of Fundraising
Post Objective: Working under the direction of the Head of Fundraising, to take responsibility for any community engagements. This being Corporate led commitments, events and management of Volunteers and the Charity Shops.
Responsibilities :-
- Work effectively as part of the Management team reporting directly to the Head of Fundraising to ensure that the Shelter is run in accordance with the instructions of the Board of Trustees.
- In conjunction with the Head of Fundraising and Fundraising team promote a range of fundraising events and functions on behalf of the shelter throughout the year including regular weekend activities, working closely with and involving other members of the management team, other staff and volunteers. Look after the entire life cycle of each event from initial enquiry/plan to completion.
· In conjunction with the Head of Fundraising and Fundraising team oversee regular Corporate groups attending the shelter, encouraging them to fundraise beforehand and afterwards. Support and lead their CSR day at the shelter.
· Responsible for the acquisition of new corporate partners and the effective stewardship and development of existing corporate relationships to maximise long-term support for the organisation.
· Take the lead on any General Shelter talks within the local community.
· Collaborate with the Education team and support them with workshops where requested and relevant.
· Manage and oversee events on the day of happening, including problem solving, welcoming guests/supporters, directing event set-up, communicating with staff and organizing vendors. Ensure all event equipment such as gazebo’s, tables, chairs, information stand, marketing materials, etc are available and loaded onto vehicles the night before and then unloaded when returned.
- Communicate with other members of the Fundraising team to create effective advertisements for each event, creating paper based items such as posters and information or for the website/Facebook online advertisements for individual events., leaflets and online advertisement.
- Anticipate and plan for different scenarios and where necessary plan multiple events at once.
· Have overall responsibility for the promotion and performance of the onsite and offsite Charity Shops liaising regularly with and managing the Onsite Shop Supervisor and offsite Shop Manager. Ensure that the EPOS system incorporating the Retail Gift Aid process works correctly and captures GA where possible.
· Actively promote and coordinate the collection of items for fundraising recycling, via the individual Charity Shops.
· Coordinate the distribution, collection and careful recording of money spinners , individual money collection tins and food collection bins.
· Pro-actively seek out new collection sites and times, gaining local council licences where necessary and be involved and co-ordinate these. Includes street collections ( Christmas and Race week) via Cheltenham Borough Council, Pets At Home store collections and regular supermarket collections.
· Ensure events are well manned by Volunteers and as much support is given as possible to all activities profiling the Shelter.
· Post and monitor adverts for and then recruit and induct new Volunteers for various non animal related roles as demand dictates within the Shelter.
· Monitor, encourage and support those volunteers in all aspects of daily life within both the Shelter and at all external events.
· Record regular hours of all Volunteers, hold thank you events and organise recognition certificates for long service Volunteers.
· Attend various Networking events to make new contacts and keep up to date with all local and national Volunteering groups and news.
· Promote the Animal Shelter in a positive and pro-active manner by improving systems and methods and provide an exemplary lead to staff.
· Provide excellent customer care when in contact with members of the public, supporters, sponsors ,and other’s presenting a professional image at all times.
· Carry out any other reasonable duties as required by the General Manager, Operations Manager or Head of Fundraising
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
The Post-Diagnosis Support Programme Manager is a key role at ReMind UK, working across ReMind UK's departments to plan and co-ordinate the delivery of our post-diagnosis interventions. The role works in partnership with local organisations and groups across Bath and North East Somerset, to drive an insight-driven, fully evaluated programme of events and courses at the ReMind UK centre and in local venues. Working closely with ReMind UK's Head of Engagement, Project Co-Ordinator, Chief Executive Officer, and Volunteering and Engagement Coordinator, the post holder will lead on the annual planning, delivery and evaluation of interventions, project managing a small team of facilitators and volunteers and line managing the Project Co-ordinator.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a natural relationship-builder with a passion for healthcare and stakeholder engagement?
Location: West Midlands Based / Hybrid
Contract Type: Permanent
Hours: 35 hours per week, Monday to Friday
Salary: £37,522.87 - £42,213.23 (depending on experience)
Join MSI Reproductive Choices UK as an Engagement Manager and help us empower individuals through access to reproductive healthcare.
What You'll Do
As Engagement Manager, you’ll be responsible for building and nurturing relationships with key stakeholders across the West Midlands. You’ll promote MSI services, increase awareness and referrals, and support strategic engagement activities.
Key Responsibilities:
- Develop and implement regional engagement strategies
- Conduct postcode and competitor analysis
- Deliver impactful presentations and attend conferences
- Collaborate with internal teams to strengthen referral pathways
- Monitor healthcare changes and identify opportunities
- Contribute to local marketing and business development
About You
You’re a confident communicator and relationship-builder with a passion for improving access to healthcare. You thrive in dynamic environments and bring a proactive, strategic mindset to stakeholder engagement.
Key strengths include:
Healthcare Insight & Stakeholder Engagement – experienced in navigating the healthcare landscape and building trusted relationships with GPs, sexual health services, and other key partners
Presentation & Influence – comfortable presenting to diverse audiences and driving awareness of services
Autonomy & Organisation – self-directed, highly organised, and able to manage multiple priorities across a region
Tech & Reporting Skills – proficient in IT systems and able to produce clear, impactful reports and analysis
Values-Driven – committed to inclusivity, safeguarding, and MSI’s pro-choice mission
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work-Life Balance
- 25 days annual leave + your birthday off
- Family-friendly policies
Rewards & Perks
- Long service recognition
- Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid training and development
- Accredited apprenticeships
- Clear progression pathways
Be part of a team that’s making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.
Apply now to become a key player in shaping reproductive healthcare across the West Midlands.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting 2 x Perpetrator Case Workers (known internally as Case Managers) to cover Westmorland & Furness area.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
These roles are based at Kendal Police Station, West Morland & Furness, Cumbria, and involve regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.
You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.
You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.
We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.
These posts will be subject to an Enhanced DBS Disclosure.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.
This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.
As part of the Digital and Service Design team, you will:
- Lead on the design, development, and launch of new digital products.
- Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
- Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
- Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.
You will also:
- Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
- Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
- Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity).
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
- Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
- Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
- Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture.
- Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions.
- Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.
Desirable Criteria:
- Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
- Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.








