Supporter engagement manager volunteer roles in the angel, greater london

TWO DIFFERENT POSITIONS AVAILABLE!

About Us – Bigger Than Us

Bigger Than Us is a bold and heart-led initiative that supports early-stage nonprofit and social enterprise founders, especially those from underrepresented backgrounds, through immersive in-person intensives and residencies. We create spaces for mission-driven leaders to grow their organisations, connect with like-minded changemakers, and sustain themselves while doing purpose-led work.

We believe building a better world shouldn’t come at the cost of your well-being. That’s why our programs focus on strategy and sustainability as well as wellness, leadership development, and community building.

Volunteer Role: Administrative Assistant

Location: Remote (with occasional Zoom check-ins)
Time Commitment: 4–6 hours/week (flexible)

What We’re Looking For

We’re looking for a detail-oriented and highly organised Administrative Assistant volunteer to support the smooth running of our July Intensive and general operations. You’ll work closely with the founder and the partnerships lead to help coordinate logistics, manage communications, and keep everything on track behind the scenes.

Key Responsibilities

• Help manage participant and speaker communication (emailing, scheduling reminders, etc.)

• Track sign-ups, responses, and forms in spreadsheets or Airtable

• Support with workshop scheduling and calendar invites

• Assist with meeting notes and light project management

• General admin tasks as needed to support program delivery

We’d Love to Hear From You If:

• You’re reliable, proactive, and love getting things organised

• You enjoy supporting a small but passionate team

• You’re familiar with Google Drive, Calendars, and can pick up tools like Airtable quickly

• You care about social justice, equity, or nonprofit work

• Bonus: You’ve worked in admin or operations before (not required!)

Volunteer Role: Community Outreach Lead

Location: Remote
Time Commitment: 3-6 hours/week (flexible, but some daytime availability is helpful)

What We’re Looking For

We’re seeking a creative, people-loving Community Outreach Lead volunteer to help us expand our reach. You’ll be responsible for finding and connecting with early-stage nonprofit founders who would benefit from the Bigger Than Us Intensive. This is a great role if you enjoy relationship building and believe deeply in equity and representation in the social impact space.

Key Responsibilities

• Research and identify mission-aligned founders, organisations, and networks

• Reach out to prospective participants via email or LinkedIn

• Support follow-ups and manage a simple outreach tracker

• Help build and maintain relationships with community partners

• Share ideas for how we can reach and engage diverse communities

We’d Love to Hear From You If:

• You’re a great communicator and feel confident reaching out to new people

• You’re passionate about equity, justice, and supporting underrepresented founders

• You’re organised and consistent with follow-ups

• You enjoy storytelling and can convey the spirit of our work warmly and clearly

• Bonus: You’ve worked in community outreach, partnerships, or engagement before

What You’ll Get From Volunteering With Us

• A chance to work closely with a visionary founder, building a growing movement

• Mentorship and experience in nonprofit management, program delivery, and/or partnerships

• Impact—you’ll be helping early-stage founders access something transformative

• A supportive and values-led environment where your voice matters

We look forward to receiving your application!

TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)

Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.

What You’ll Do:

• Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
• Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
• Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
• Collaborate with the team to align your work with our branding and objectives.
• Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.

The Impact of Your Work:

Your contributions as a volunteer will help us:

• Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
• Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
• Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
• Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.

Skills, Experience, and Qualities:

• Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
• Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
• Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
• Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
• Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
• Collaborative Mindset: Comfortable working remotely with a team and open to feedback.

While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.

Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!

Become a Trustee at Union Grove Community Nursery – Help Shape a Brighter Start for Local Children 

Role: Trustee (Voluntary Position)
 Location: Union Grove Community Nursery, Lambeth, London
 Commitment: Approx. 1 hour per month; online or occasionally in person
 Start Date: Ongoing

About Us
Union Grove Community Nursery is a warm, welcoming, not-for-profit nursery rooted in community values. Run by a small, passionate team and guided by a dedicated board of trustees, our nursery offers high-quality, affordable early years education in a nurturing, play-based environment.

We believe that early childhood is a precious time – full of exploration, creativity, and connection. As a community-led nursery, we work hand in hand with families to ensure that every child is seen, heard, and supported to thrive.

The Opportunity
 We’re looking for new Trustees to join our friendly Management Committee. This is a fantastic opportunity to contribute your skills and passion to a truly meaningful cause – supporting young children and their families at the very start of their journey.

As a trustee, you’ll play a key role in shaping the future of the nursery, helping us remain sustainable, inclusive, and community-focused. You don’t need previous trustee experience – just a willingness to learn and a desire to make a difference.

Your Role as a Trustee

● Provide strategic direction and oversight to help the nursery flourish

● Support decision-making around finances, governance, staffing, and long-term planning

● Act as an ambassador for the nursery in the wider community

● Champion our values of inclusion, play, creativity, and child-led learning

● Work collaboratively with other trustees, staff, and parents
 

We’re Especially Keen to Hear From People With Skills or Experience In:

● Early years education or child development

● Child nutrition and exercise

● Finance or accountancy

● HR, legal, or safeguarding

● Fundraising or community engagement

● Charity governance or management

● Communications and marketing
 

But if you don’t tick these boxes and still feel you have something to offer – please reach out! Lived experience, passion for early years, or being part of the local community is just as valuable.

What You'll Gain
 ✨A deeply rewarding role supporting children’s growth and well-being
✨ A chance to develop leadership and governance skills
✨ Connections with a warm, values-driven team of staff and volunteers
 ✨Opportunities for training and learning
 ✨ A direct impact on your local community

How to Get Involved
Interested? We’d love to have a conversation with you. Please send a brief email telling us a little about yourself and why you're interested in the trustee role. Don’t worry about formal CVs – we’re all about people, not paperwork.

Union Grove Community Nursery celebrates diversity and welcomes applications from all backgrounds. Whether you're a seasoned trustee or completely new to governance, we’ll support you every step of the way. We can only accept applicants who are residents of the UK with a valid right to work.

Let’s grow something special together.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Title: Coordinator: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Coordinator: Talent Acquisition, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.

Help Solve the Plastics Crisis!

REUSE Foundation is a UK registered charity working to develop and support pragmatic solutions that reduce our reliance on plastic and can deliver change at scale. Though newly established, the Foundation has already earned the support of MPs, government ministers, and leading voices in industry and sustainability.

We're looking for senior and experienced professionals who can help us grow our impact.

Join Us If You Have Skills In:

• Fundraising & DevelopmentCraft proposals, shape donor strategy, or open doors to new funding sources.
• Program Strategy & PartnershipsHelp design and steer reuse pilots, or build collaborations with NGOs, brands, and local governments.
• Campaigns & CommunicationsGuide messaging, social media, media outreach, and public engagement.

Ideal for:

• Professionals or retirees with experience in the charity, corporate, sustainability or communications sectors
• Those seeking purpose-driven work with measurable environmental and social impact
• People who want to shape systemic change, not just reduce symptoms

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Title: Specialist: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Acquisition, you will primarily focus on managing and conducting interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional interviewing skills, and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 3+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.

Active Humber trustee vacancies

Support us to encourage people across the Humber to benefit from an active lifestyle

Due to the four-year term ending for a number of our trustees, Active Humber are looking to recruit to the following Board vacancies:

• Chair of the Board
• Senior Independent Director
• Welfare and Safety Director
• Non-Executive Trustee

These are crucial roles for our Board, and we are looking for people who share our passion and energy to work with us to create a happier, healthier and stronger community across the Humber.  To achieve our goals, we need a board of trustees who are as diverse as the people we are trying to reach.

Active Humber is a registered charity and is one of 42 nationwide Active Partnerships who are funded by Sport England to improve lives through physical activity and sport. 

Our vision is that the Humber is a place where everyone, everyday is physically active.

Our mission is to get the most physically inactive to be active.

Our role is to help people think differently about physical inactivity.

What is it like to be a Board Member at Active Humber? 
The Board at Active Humber is integral to what we are trying to achieve in the Humber.  If you join us as a trustee you will help to lead Active Humber to achieve their mission and purpose - you might ask questions to challenge us to think differently, make suggestions to move things forward, or act as a sounding board for ideas.

To learn more about Active Humber and what we have achieved and what we are hoping to achieve, please explore our website.

What we’re looking for:

We’re seeking individuals who are enthusiastic about our vision and have the time and skills to contribute to the board. We are particularly looking for expertise in one or more of the following areas;

• Experience of chairing a Board
• Knowledge of Safeguarding and Welfare, in relation to Children and Young People and/or Adults at Risk
• Experience of governance matters, or legal issues
• Experience within environmental sustainability matters
• An understanding of equality and inclusivity

Application Process
Each of the vacancies has its own areas of responsibility, and there are role descriptors for each of the roles that we are advertising. We also have a recruitment pack giving more details about the expectations of being an Active Humber trustee, which is relevant to all the roles. 

This information is available via our vacancies pages.  Please read these documents fully to support you in making a decision about whether to apply.  You should also consider which role suits your skills and experience so reading each of the role descriptions is recommended. 

We would suggest an informal chat with our CEO, David Gent or our Chair, Richard Smith as the first step in your application.  Please email the hr email address and we would be happy to arrange this.

If you then wish to go ahead and apply, please send the following information:

1. A covering letter expressing which role you are applying for.
2. Your covering letter should explain why you are interested in being an Active Humber trustee, and how your skills and experience meet the criteria set out in your preferred role and person specification.
3. A copy of your current CV.

Applications should be submitted by 9th July 2025.

Interviews will be held in person at the Aura Centre on 23rd or 24th July 2025.

If you have any queries about the role or the application process, please do not hesitate to email HR who will be happy to help.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co