Supporter engagement volunteer volunteer roles in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be requested to complete an application for and provide two references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
We are here to help people see the world through cats’ eyes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
[Please only apply if you have significant experience – this is a senior management/ leadership role]
Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.
What We're Looking For
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be requested to complete an application for and provide two references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application for and provide two references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats every year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our volunteer champion team leaders support local volunteer groups by leading a team of others that provide recruitment, induction and recognition support to wider volunteer groups and teams.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Recruiting the volunteer champions team of volunteers
- Allocating tasks and activities to other members of the volunteer champions team
- Identifying ways to involve volunteers
- Providing support, encouragement, and leadership
- Promoting a culture of volunteering best practice
- Encouraging volunteer feedback
Time expectation
Our volunteer champion team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Community Workshop Assistant volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver frontline services. This role is an exciting and new opportunity to make a real difference within the wider community.
The accessible workshops are delivered primarily out in the community to Shelter clients and professionals however we may also deliver these by Microsoft Teams. The aim is to help empower clients to understand their rights and provide necessary support and signposting in areas such as temporary accommodation and budgeting. You will play a supportive role, helping the Housing Rights Worker deliver these workshops and being part of the development of future workshops.
In addition, you’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support within the workshop. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: Approximately one day per month (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm.
Location: Shelter Birmingham 38 Priory Queensway, Maple House, Birmingham, B4 7LA but this role will be within the local community.
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Ensuring equipment is ready such as laptops and projectors
-
General administrative tasks (e.g. photocopying, scanning and filing).
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Help create a welcoming environment and being a welcoming face for clients attending the workshops
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Handing out feedback forms & uploading feedback forms once the session is over
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Supporting the Housing Rights Worker to facilitate the workshop
Skills and experience required
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An interest in social welfare e.g. housing, welfare benefits, debt.
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Good communication skills (this may be through experience of working with the public)
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Ability to collaborate with a team.
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Confident using IT including Microsoft Office programmes
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Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection.
Induction, learning & development
To enable you take part in this opportunity Shelter will
-
Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills.
The client requests no contact from agencies or media sales.
Birkbeck Students' Union is looking for two exceptional individuals to join our Board of Trustees as volunteer Lay Trustees. This is a unique opportunity to make a significant impact on the student experience at Birkbeck, guiding our strategic direction and ensuring we continue to support and enrich the lives of our diverse student body.
Role Overview: As a Lay Trustee, you will attend and actively participate in five Board of Trustee Meetings and five Finance & Audit Committee meetings per year. Your strategic oversight and governance will help ensure the Students' Union operates in line with its mission, values, and legal obligations. You will provide guidance and insight based on your expertise in one of the following areas Cybersecurity; Fundraising; Legal; and Marketing.
How to Apply: Interested candidates should submit a resume and a cover letter outlining their relevant experience and motivation for applying. Applications should be sent via email by 13th April 2025.
Any questions about the role please email Yousuf Joondan (CEO).
Birkbeck Students' Union is committed to diversity and encourages applications from all individuals, regardless of background, who meet the role's criteria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.
We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM.
The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
-
Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them.
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Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses.
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Assessing and adding in quantitative and qualitative data to our client database (CRM).
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Present the responses in an accessible format e.g. using Word or Excel.
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Identify key findings and/or trends and discuss with relevant team member(s)
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Provide insight into improvements for the activities involved
Skills and experience required
The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:
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Comfortable interacting with stakeholders in person and over the telephone
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Is considerate of tone and language during interactions.
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Has good listening skills.
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Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person.
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Has good IT skills, including experience using MS Office software such as Excel and Forms.
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Is resilient to potentially challenging conversations, while understanding the boundaries of the role.
To enable you take part in this opportunity Shelter will
-
Provide a volunteer pack including a Handbook and all Policies and Procedures.
-
Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills
This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?
The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.
What you will be doing
- Facilitate a weekly online meditation session in a small group
- Plan each session and identify any items needed for the Meditation sessions.
- Lead on the logistics and set up of the session alongside the staff team.
- Inspire and motivate people using the services to attend.
- Keep a record of attendees, provide feedback, and report any concerns to the staff team.
The skills you need
- Have an interest in quizzes
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB BRIEF
We are seeking a strategic and persuasive Lobbyist to join our advocacy team at The IWI: International Women’s Initiative. In this critical position, you will leverage your extensive political acumen and strategic insight to influence legislation and policy on behalf of The IWI. The Lobbyist will play a critical part in shaping public policy and advocacy initiatives that align with our mission and objectives. They will serve as a key liaison between our organisation and governmental entities, ensuring that our interests are effectively represented and advanced. Ideal candidates for this role possess a keen understanding of advocacy, the legislative process, excellent communication skills, and an unwavering commitment to the human rights of women. We encourage applicants who may not meet every requirement to apply. Your unique experiences and perspectives could be a valuable addition to our team. As an organisation which is run 100% by volunteers, this position will move to a paid position in the near future. PERFORMED REMOTELY
RESPONSIBILITIES
o Establish and maintain relationships with elected officials, policymakers, community leaders, coalitions, advocacy groups and other stakeholders to promote The IWI's objectives;
o Monitor and report on legislative developments and emerging issues that may impact The IWI;
o Collaborate with internal teams to align lobbying efforts with broader organisational goals and messaging;
o Draft and advocate policy proposals, position papers, policy briefs, reports, and testimony to articulate our stance on key issues, while representing The IWI in public forums;
o Prepare reports and recommendations for senior staff;
o Draft and disseminate press releases, position papers, and other communication materials to promote The IWI advocacy initiatives;
o Utilise social media platforms to enhance public engagement and support for The IWI lobbying efforts.
QUALIFICATIONS
Required:
o 5+ years of experience in lobbying, public policy, or government relations, with a proven track record of successful advocacy efforts;
o Deep understanding of the legislative process and the political landscape, particularly as it relates to CEDAW;
o Strong communication and negotiation skills, with the ability to articulate complex policy issues clearly and persuasively;
o Experience in developing and maintaining strategic relationships with key stakeholders, including lawmakers, industry groups, and grassroots organisations;
o Previous experience in government or advocacy roles;
o Strong network of contacts within the legislative and regulatory community;
o Strong understanding of legislative processes, political systems, and stakeholder engagement strategies;
o Able to work independently with minimal supervision;
o Ability to manage multiple projects simultaneously.
Preferred:
o Advanced degree in public policy, political science, law, or a related field;
o Experience in women’s human rights relevant to The IWI's mission;
o Proven ability to navigate complex political environments and build consensus among diverse groups;
o Membership in relevant professional organisations or certifications in lobbying or advocacy is a plus.
TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES
o Proficiency in using advocacy management software and tools for tracking legislation and stakeholder engagement;
o Strong analytical skills to assess the impact of proposed legislation on organisational objectives;
o Familiarity with social media and digital advocacy platforms to enhance outreach efforts.
SOFT SKILLS AND CULTURAL FIT
o Exceptional interpersonal skills with a collaborative mindset, capable of working effectively with diverse teams;
o Strong strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for advocacy;
o Integrity and professionalism, demonstrating a commitment to ethical lobbying practices;
o A passion for public service and a deep understanding of the issues affecting women’s human rights globally.
The client requests no contact from agencies or media sales.