Supporter experience assistant jobs in walthamstow, greater london

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job descritpion

3 days a week (plus occasional Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.

To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Salary: £36,654
Contract: Full-Time - Permanent
Location: London office -Hybrid 2 days in the office
Closing date: 13 June
Benefits: 30 days annual leave, flexible working available, competitive pension scheme

We have a great opportunity for a Senior Executive – Acquisition at the renowned Great Ormond Street Hospital Children's Charity (GOSH). This role is in the Individual Giving team and focusing on acquiring new supporters through face to face fundraising channels. 

This is an exciting role for someone who enjoys working with third party agencies, utilising data and insights and has strong project and campaign management skills.

To be successful as the Senior Executive – Acquisition Dialogue, you will need:

• Proven track record in campaign and project management, preferably in acquisition fundraising
• Stakeholder and third party agency management experience
• Advanced excel skills with the ability to do v-lookups, pivot tables and manipulate data

If you would like to have an informal discussion, please call Emma.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2615EI

You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.

Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.

The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.

Main duties of the role will include:

• Administration of Committee and Board meetings, AGMs and other Governance-related activities
• Conducting fundraising research, working with the CEO on fundraising strategies
• Desk research on relevant projects for the society
• Organisation of volunteers, including communication planning, data management and updating records
• Supporting the team on the centralisation and recording of key project deliverable dates
• Providing strategic and administrative support for the Society’s planning tools
• Data analysis and presentation – e.g., from surveys, internal datasets or research
• Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
• Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
• Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
• General support as requested from CEO or Senior Manager, Team & Operations
• Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations

Essential Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
• Good analytical skills with the ability to identify key points from complex material or information
• Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience as a Personal Assistant, or relevant managerial role, in an office environment
• Flexibility and willingness to work under own initiative

Desirable Skills:

• Knowledge of charitable sector and/or global health
• Experience as an Executive Assistant for a busy individual or team
• Fundraising knowledge
• Analysis and organisation of multiple datasets

The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Contract:  Permanent, full time  

Salary:  £26,208 plus £3,954 London Weighting Allowance per annum 

Location:  Merton animal hospital, London SW19 1BD 

Closing date:  Sunday 15th June 2025 

Interview date:  Monday 23rd June 2025 

By joining our animal hospital in Merton as an Animal Care Assistant, you’re joining a team who won the first BVA Wellbeing award for being a great place to work!

More about the role

Since June 1999, we've been a cornerstone of the Merton community, delivering veterinary services to approximately 6,000 unique pets every year. From routine procedures like neutering to intricate surgeries and advanced diagnostics, our hospital offers a comprehensive range of treatments.  
 

As an Animal Care Assistant (ACA), you have a key role in our fast-paced hospitals, providing a high standard of care to the pets in our hospitals and providing support to their owners. You’ll do this by providing the highest level of animal care and customer service with empathy and a non-judgmental mindset in all situations. 

Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment. Another part of this role is where you will be based on our reception, working with customers face to face, answering the phone, using the computer, dispensing medication and taking payments. 

Our ACA's are responsible for managing the laboratory as part of their shifts so your duties will include processing and documenting all samples at the hospital. To do this, you will use our in house lab machines to run blood samples, staining and preparing microscope slides for inhouse analysis, perform urine testing, prepare samples for external analysis and maintain accurate records of sample handling and reporting.

This is full time role working 42 hours a week with a one hour paid lunch break on a rota to include weekends and public holidays. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.

Let’s work together to see if this is the role for you!

About you

The ideal candidate for this role is someone who has previous experience in a veterinary support role which may have been in a vet practice, or kennel setting. As well as the practical animal handling skills, we would ideally like someone who has experience working in a busy reception alongside their animal care role who feels confident in both animal facing and customer facing environments, however this is not essential.

As mentioned in the 'More about the role' section, lab work is an important part of this position, therefore having an understanding of urinalysis and use of a centrifuge for example would be advantageous. 
 
With great communication skills you will be able to speak to a wide variety of people including senior vets, members of the public and your team. Working in an animal hospital can involve supporting clients that are distressed and you will be working in an emotionally challenging environment therefore you will need the ability to keep calm under pressure and re-prioritise tasks where needed.
 
Knowledge, skills, and experience 

• Experience working or volunteering in a veterinary practice or within a similar role
• Good communication skills, both written and verbal 
• IT literate with MS Office and web-based databases and platforms 
• The ability to demonstrate, understand and apply our Blue Cross values  

Although not essential, it would be great if you also had:

• Experience within a reception or client care role  
• Qualification in Animal Care or similar 
• The ability to observe changes in animals health and wellbeing 
• The ability to interact face to face with clients and visitors and communicate effectively with a range of people 

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 15th June 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. 

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Prospectus is pleased to support our client, a charity dedicated to helping people experiencing homelessness through training and meaningful work opportunities. They are seeking a temporary Finance Assistant, expected to start on Monday, 16th June, on a full-time basis (40 hours per week). The role offers flexible working hours between 8am and 6pm, with the option to distribute hours across Monday to Saturday to suit, with a standard 30-minute lunch break. This is a fully onsite role based in Plumstead, near Woolwich, and will continue on a temporary basis while the charity recruits for the position permanently. Please note that the role will be paid on an hourly basis through the agency, with payment made via weekly timesheets, and the hourly rate will be equivalent to the annual salary offered, which falls within a salary bracket depending on experience.

Key Responsibilities:
 

• Process invoices, expenses, and payments promptly using QuickBooks and other systems
• Maintain accurate financial records, reconcile bank accounts, and manage supplier and customer accounts
• Set up and process electronic payments
• Handle income, donations, payroll inputs, HMRC payments, and credit control
• Provide first-line finance and administrative support across the organisation
• Prepare financial reports, support audits, and ensure adherence to financial procedures
• Assist with small projects and contribute to improving finance processes

Requirements:
 

• Confident in processing financial transactions with essential experience using QuickBooks
• Experience and confident in setting up and making electronic payments
• Detail-oriented with strong organisational and communication skills
• Reliable, consistent, and methodical in your approach
• The ability to work independently after initial training
• Comfortable working under pressure and in a people-facing environment, with strong customer service and problem-solving skills
• A Basic DBS check will be required, which will be arranged by the agency

To be considered for this role, you must be available to start on Monday, 16th June, for a handover period.

Salary: £42,000-£45,000
Contract: FT  - Permanent
Location: London office – 2 days pw
Closing date: 26^th June
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support

We have a great opportunity for a Fundraising Board Executive Assistant working for a wonderful medical charity. This is an exciting opportunity for an experienced Executive Assistant or Project Manager looking to proactively support the Campaign Board and fundraising campaign.

This role will be hands-on and fundamental in facilitating and helping to maximise the  campaign execution ensuring timelines are kept on track, whilst driving the operational coordination of diaries, committee meetings, and scheduling. This role will also be line managing the Campaign Reporting Officer.

As part of this exciting role you will lead on all preparations and distribution of comprehensive board meeting agendas and follow ups, develop and maintain strong relationships with all board members (particularly the Board Chair) and manage and track the progress of the campaign through regular updates and accurate reporting.

To be successful as the Fundraising Board Executive Assistant, you will need:

• Experience in a similar position supporting high-level boards, committees, preferably in a fundraising or non-profit environment
• Have experience working with philanthropists and other stakeholders, understanding their requirements
• Be highly organised and detail-oriented, with the ability to manage multiple tasks at once and prioritise effectively to meet deadlines.

If you would like to have an informal discussion, please call Ashby.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2618AJ
 

Corporate Partnerships Manager

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

We exist to answer these questions.

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We do not accept this.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and detect eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise our five-year growth strategy. You’ll be part of something impactful; we’d love to hear from you.

The Corporate Partnerships Manager will play a crucial role in the future growth of our charity and the impact that we achieve through partnership for people with sight loss. We are looking for an experienced new business fundraiser with a solid track record of growing income generating partnerships, donations and sponsorship from companies.

This role will lead on identifying and initiating relationships with prospective corporate donors and nurturing existing relationships to grow income significantly. You will line manage a Partnerships Officer and have support from a shared Partnerships Assistant.

Responsible to

Director of Development

Direct reports

X1 Partnerships Officer

Working hours and contract

This is a permanent full-time role, 35 hours a week. We will consider part-time and flexible arrangements.

Salary

£44,000 - £47,000 (dependent on experience)

Location

Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.

How to Apply

Please submit your CV and a covering letter to our recruitment inbox with subject header: Corporate Partnerships Manager application

Note that your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, and must be based on the skills, knowledge and experience described in the person specification below.

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Interview dates: From 16th June onwards

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Priorities include:

· Developing and delivering a corporate fundraising income plan across, Corporate Donations,  Corporate Grants, Charity of the Year, Sponsorship, Cause Related Marketing, Payroll Giving, Gifts in Kind and Pro Bono relationships.

· Develop and implement inspiring stewardship events.

· Work closely with High Value Team and Retail Partnerships colleagues to maximise cross team opportunities.

Income growth:

· Grow the corporate new business pipeline with a balanced focus on long term income generating partnerships.

· Develop and implement new fundraising products, especially hybrid, to drive income from existing partners and new prospects. This will include challenge events and employee-led fundraising opportunities.

· Maximise income from existing corporate partners (and links through trustees, vice presidents, community, and major donors) through a clearly defined programme of research, networking, applications and excellent stewardship.

· Along with senior colleagues, represent the new organisation at virtual/ face-to-face meetings with existing partners and prospects, successfully engaging them with our emerging aims and objectives.

· Involve senior colleagues, trustees and other key stakeholders to open networks and support cultivation plans to ensure that peer-to-peer approaches are maximised.

· Using a wide array of digital and traditional channels to steward through storytelling and to thank.

Research:

· To direct the work of the shared Partnerships Assistant in researching, identifying, and maximising the potential of new corporate prospects using information held within the supporter databases as well as external sources such as LinkedIn, and business press.

Relationship building:

· Ensure all corporate relationships receive exceptional stewardship and that appropriate cultivation plans are developed, maintained and implemented – in particular, quality and timely reporting of impact achieved against funding provided.

· Build relationships with key decision-makers and influencers within current and potential corporate partners to embed the organisation as a charity with a strong reputation for meeting the needs of corporate supporters.

· Plan and organise opportunities for funders to view the impact of their funding first-hand, ensuring all safeguarding procedures are followed and met.

· Support the Chair, CEO and Director of Development to develop senior relationships with funders where appropriate, including support with arrangement of cultivation events, project visits and meetings through excellent research and timely briefing.

Collaboration with colleagues across the organisation:

· Facilitate and encourage new leads by building warm links with colleagues and coordinate relationship management between teams to ensure most appropriate relationship for the donor.

· Work with fellow fundraisers to run virtual and face to face events throughout the year to provide opportunities to thank our current corporate supporters and engage new prospects.

· Collaborate with other members of the department to ensure corporate work is integrated across fundraising with all opportunities maximised.

· Work closely with the Marketing and Communications team to create toolkits and materials for corporate relationships to maximise fundraising opportunities.

· Work with the Marketing and Communications team to develop on brand presentations for prospective and existing partnerships.

· Work with the Grants and Impact team to identify projects that would be of interest to current and prospective corporate donors in order to prepare high-quality tailored proposals.

Reporting:

· Compile comprehensive and compelling progress and impact reports to feed back to donors in a timely fashion.

· Monitor income and expenditure to ensure sound ROI on all activities.

· Ensure accurate records of all relationships are maintained on the supporter database.

· Regularly report to senior leadership on agreed KPIs and income achieved and forecast.

Leadership & management: 

· Work as part of the fundraising management team, alongside the Director of Development and other high value team colleagues to deliver and implement the strategy.

· Seek out opportunities within the for profit and NFP sectors to raise awareness of our cause and aims.

Other:

· Become fully conversant with the aims and objectives of the charity.

· Keep up to date with developments in the sector, business industry and key new initiatives in our field. 

· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience:

· Strong evidence of experience and success of corporate fundraising or within a face-to-face sales role

· Proven track record of securing gifts/ sales more than £50,000.

· Liaising at all levels with the ability to motivate and inspire others to support financially.

· Matrix managing colleagues to achieve collectively.

· Experience of designing and delivering high impact stewardship programmes and delivering high value corporate partnership events.

· Demonstrable success in writing successful funding proposals and reports.

· Proven experience of devising budgets and project plans whilst also delivering and reporting against them.

· An effective and confident networker, with an ability to build high level relationships with a diverse range of stakeholders.

· Track record of managing complex relationships with funders/ clients, involving sophisticated reporting and stewardship.

· Experience of implementing new fundraising/ income generating strategies.

· Effective time-management skills with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

· Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

Required:

· An understanding of and commitment to the sight loss community.

· An accomplished storyteller, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

· Excellent financial fluency.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied personal workload.

· Positive, friendly, polite and supportive of others.

· Excellent listening skills and high emotional intelligence, with the ability to think creatively and quickly to make a convincing case for support.

· Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing cases for support that match donor interests to funding needs/projects.

· Excellent accuracy and attention to detail.

Desirable:

· Experience in a medical research, social impact, or disability work environment.

·  Knowledge and experience of managing Appeals.

·  Working as part of a team on Fundraising Galas/Balls.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave, financial support for training & development

· Cycle to work scheme, eye test vouchers, a staff loan scheme, access to an Employee  Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to a two-stage interview online via MS Teams and face-to-face.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these here.

Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London (Office based)
Length: Fixed term 12-month contract
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

The Role:

• To develop and maintain effective working relationships across RSTMH
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• To support with the management of the RSTMH office and office processes
• To undertake electronic and paper filing, and maintain filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH
• To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• To support with membership management, ensuring data is up to date using CiviCRM
• To provide support to the managing editor for Journal-related tasks
• To ensure that all assigned tasks are completed to a high standard
• To participate in team meetings, planning and initiatives
• To assist in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events

Please submit your application form by 30th June by 5pm BST.
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Assistant Director of Network Development and Impact
Reporting To: Director of Network Development and Impact
Manages: Head of Volunteering, Head of Practice and Learning (vacant role, managing Learning and Development Manager and 2x Practice Leads in interim) and Head of Design and Impact (new role, managing Data Analyst in interim)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £58,000 per annum
Hours: Full time (36 hours per week)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

The Assistant Director of Network Development and Impact leads our strategic programme of work to enable sustainability, growth, inclusion and impact across the Home-Start federation. With a deep understanding of programme and service development, and a commitment to insight-led decision-making, the postholder will lead a more strategic, data-informed approach to how we grow and strengthen our network’s collective impact.

As a member of our senior leadership team, they will provide inspiring, strong and supportive leadership to teams delivering ongoing activities and planned projects, and to foster cohesion and alignment across Home-Start UK and the Home-Start network. They will work across the organisation and with partners to ensure our programmes of work evolve to meet emerging needs and to deliver meaningful, measurable change over time.

This senior leadership role has oversight of teams who are leading work to:

• Harness the brilliant leadership, expertise and innovation that exists across our network so that we are working collaboratively to grow our reach and impact nationally.
• Enable strong leadership, governance and relationships across the network, so that we can make the most of the strengths and opportunities of our federated model.
• Build a culture of inclusion, strengthen diversity and representation across our teams, ensure accessibility and equity throughout our work, and grow our voice for equity, equality and anti-racism.
• Designing and driving forward major programmes and initiatives to deliver our strategic ambitions for growth, voice, inclusion and impact.
• Deliver evidence-led and policy-informed portfolio of practice development and quality improvement, which is responsive to the needs of local Home-Starts and the children, families and communities they are supporting.
• Support and enable accessible, inclusive, high quality and rewarding volunteering experiences across the network, to grow volunteering numbers as part of wider supporter engagement.
• Establish a high-quality, federation-wide learning and development offer, embedding a culture where individuals and organisations can learn and grow.
• Better understand and demonstrate our impact for children and families, and ensure our programme of network and practice development is informed by evidence, data and insights.

This is a new role leading a growing team, and there will be a strong focus on working collaboratively with colleagues across Home-Start UK and the Home-Start network to develop the programmes and partnerships needed to achieve our vision for children and families.

Closing date for applications is Wednesday 11th June at 4pm.

Interviews will take place virtually on Tuesday 24th June.

Second interviews will be held in-person on Wednesday 2nd July (location: Leicester).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.

No agencies please.

Client Adviser – Services & Grants Team

Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.