Supporter experience assistant jobs
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £35,494
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We're looking for a Public Affairs Consultant dedicated to building strong relationships and delivering lobbying activity that make students more powerful in Westminster. You might have previously worked as a Public Affairs Assistant in a membership, education or campaigning organisation, you might have experience working in an MP’s office or on the campaign trail and be looking for your next move, or you might have honed your representation, research and influencing skills in a students' union.
We're a small team with huge ambition and student leadership right at the centre. You might be supporting our officers to appear in front of a Select Committee one day, then using your relationships to secure a set of lobbying meetings another day. You might be welcoming 50 student leaders to Westminster to speak to our APPG and rounding off your week supporting a students' union with their own campaigns. If you think this sounds exciting and you're keen to be constantly learning new things and approaches, then this is the role for you.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at our London office, with options for flexible and hybrid working.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Monday 1st September 2025
REF-222917
Locations: Cambridge
Contract Type: 18 Month Fixed term contract
Hours: Full time
Salary: Salary Plan, 66,000.00 GBP Annual
We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract
In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis.
The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio.
You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team.
ACCOUNTABILITIES
• Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice
• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects
• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers
• Maintain accurate project plans using Monday.com, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes
• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk
• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements
• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents
KNOWLEDGE AND SKILLS REQUIRED
Essential
• Significant experience of project management in medium to large organisations with previous line management experience
• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects
• Strong experience using Monday.com for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation
• Experience applying ADKAR change management methodology in technology project delivery
• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels
• Broad knowledge of business systems and experience with supplier management and procurement processes
• Understanding of agile project management methodologies and when to apply different approaches
Desirable
• Project management certification (PMP, PRINCE2, or equivalent)
• ITIL certification
• Experience of managing projects in a Publishing or Membership organisation
• Programme management experience
• Agile methodology certifications
• Prosci ADKAR change management certification
• Experience leading remote or hybrid teams
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration
REF-223 258
About the role
The Senegal team are looking to recruit a Programme Manager Eye Health to oversee the development, co-ordination and management of Sightsavers programmes in Senegal. The postholder will ensure alignment with Sightsavers policies and preferred programme approaches (in particular the principles of scalable demonstration approaches) working closely with the Country Director to maintain in- house quality standards on the delivery of programmes.
If you have first class strategic programme development knowledge and experience within international development and are looking for a great opportunity this might be the role to catch your attention. Coupled with technical knowledge on eye care health in Senegal we would love to hear from you.
Key accountabilities but not limited to:
- Lead the development of country level action and implementation plans for eye health as agreed with the Global Technical Lead, Eye Health and Country Director, Senegal.
- Provision of effective management, coordination, technical advice and resource allocation necessary to support eye health in Senegal
- Deliver effective monitoring and support the evaluation of all aspects of the Eye Health programme, applying learning systematically to drive continuous improvement in projects and programmes
- Undertake regular monitoring visits to programme sites and to partners.
- Assist in preparing Budgets for projects and monitor expenditure against these, advising the Country Director on financial trends for example.
- Work with the finance team to ensure proper partner accountability for Sightsavers funds.
- Identify new strategic partnerships within the country to help develop Sightsavers eye health programme.
- Participate in all PR activities of the Country Office and represent Sightsavers at different forums in collaboration with the Country Director.
Essential knowledge and skills
- Degree in Medicine, preferably an Ophthalmologist or Postgraduate Degree in Public Health, Sciences or related disciplines.
- A proven track record within Programme/Project management, ideally in an INGO environment at PM level.
- Significant experience of strategic programme development.
- Technical knowledge on eye health in Senegal.
- Experience of managing an eye care programme in Africa, ideally in an international context.
- Strong advocacy, monitoring evaluation and research and logistics and supply chain management
- Current and ongoing right to work in Senegal
- Able to travel as and when required
The Progamme Manager, Eye Health is a highly varied and involved role. Please read the job description for full details.
The deadline to apply for this opportunity is Saturday 30 August 2025 23.30pm British Summer Time.
The evaluation process will include a written task lasting up to one hour. Candidates successful at this stage will be invited to an on-site interview lasting up to 1 hour. We intend to conduct interviews week commencing 15 September 2025 onwards. We reserve the right to close this ad early.
Please simply click on the Redirect icon to submit your application via our website. Please complete all person and job related questions. We are particularly interested in learning of your motivations to work with Sightsavers.
As English is the official business language for Sightsavers, we kindly ask all applications including CVs and cover letters be submitted in English.
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Salary: £30,000 per annum
Hours: 37.5 hours per week, including occasional evenings and weekends
Contract: Full-time, Permanent
Black Country Living Museum is seeking an enthusiastic and dynamic individual to take on the role of Public Programmes Producer. Your passion and organisation will enable you to deliver a range of innovative and inspiring programmes which successfully engage audiences in the history of the Black Country.
What will you be doing?
• Designing, delivering and evaluating programmes for a range of audiences, including themed evening events, that showcase the best of BCLM.
• Collaborating with wider BCLM teams by delegating tasks, setting and meeting deadlines to ensure programmes are delivered successfully.
• Forging relationships and selecting artists and entertainers to develop programmes that are high quality and representative of our Black Country communities.
• Collaborating, consulting and co-creating with our local communities to ensure programmes are relevant and diversify our audiences.
• Supporting the development of themes, characters and stories of the Museum’s annual programme.
• Working alongside the Assistant Producers to distribute tasks, offer guidance and collaboration.
What are we looking for?
• A highly organised and creative individual with a proven track record of developing, delivering and evaluating projects and programmes.
• A record of successful achievement in a comparable organisation, specifically relevant to the purpose of the role.
• An ability to work independently as well as with internal teams, external partners and organisations to successfully deliver projects whilst balancing workload.
• Passion, enthusiasm and ideas for stories about the Black Country and creative ways to tell them to our audiences.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 17 August 2025
Interviews are expected to take place on 29 August 2025. Adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
You may have experience in the following: Public Engagement Curator, Programme Curator (Public Programmes), Audience Engagement Officer, Learning and Participation Manager, Community Engagement Producer, Public Events Producer, Engagement and Interpretation Officer, Cultural Programmes Coordinator, Public Programming Manager, Exhibitions and Events Producer, etc.
REF-223078
Salary: £25,907 - £28,786 full time - based on 35 hours
Location: Belfast
Closing Date: 17 August 2025
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To managing all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
• Ensuring a high standard of customer service
• Achieving targets to maximise income
• Maintaining a high standard of visual merchandising
• Actively recruit volunteers
• Generate stock
• Achieving expectations within campaign activities
About you:
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland:
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, Andersonstown and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post.
Full time - 35 hours per week, permanent contract. Flexibility is required.
Appointment will be subject to a six-month probationary period
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
You may have experience of the following: Charity Shop Manager, Retail Store Manager, Charity Retail Supervisor, Community Shop Manager, Volunteer Coordinator, Retail Team Leader, Charity Operations Manager, Shop Supervisor, Retail Assistant Manager, Community Fundraising Coordinator, etc.
REF-222 976
Salary: £25,907 - £28,786 full time - based on 35 hours
Location: Belfast
Closing Date: 17 August 2025
Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Shop Manager on a Full time, permanent basis for our Andersonstown shop in Belfast.
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To managing all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
• Ensuring a high standard of customer service
• Achieving targets to maximise income
• Maintaining a high standard of visual merchandising
• Actively recruit volunteers
• Generate stock
• Achieving expectations within campaign activities
About you:
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland:
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post.
Full time - 35 hours per week, permanent contract. Flexibility is required.
Appointment will be subject to a six-month probationary period.
If you require a paper application form, please contact us.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
The successful post holder will be required to complete a Basic Access NI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
You may have experience in the following: Retail Manager, Store Manager, Shop Supervisor, Charity Shop Manager, Retail Team Leader, Assistant Store Manager, Retail Operations Manager, Volunteer Coordinator, Community Fundraising Manager, etc.
REF-222 975