Supporter experience jobs

Location: Flexible

Join our small but mighty team and help transform the future for people affected by primary bone cancer.

We’re looking for a motivated and detail-driven Trusts & Foundations Fundraising Officer to support a growing and strategic income stream. You’ll work closely with the Trusts & Foundations Fundraising Manager to research prospects, write compelling applications, manage reporting, and build warm, meaningful relationships with funders who want to make a real impact.

In this role, you’ll contribute to raising around £500,000 a year to fund life-saving research and vital support services for patients and families. You’ll collaborate with colleagues across the charity, turning insight, data, and stories into persuasive cases for support that inspire funders to give.

This is a fantastic opportunity for someone with strong writing skills, excellent relationship-building abilities, and a proactive approach. Whether you already have experience in trust fundraising or are looking to develop in this area, we’ll support you every step of the way.

What we offer:

• 30 days holiday + bank holidays

• Flexible working and home-working support

• 6% employer pension

• Private Health Insurance (after probation)

• Generous training and development opportunities

• Supportive, collaborative culture where you can genuinely make an impact

If you’d love to use your skills to support a passionate community and help drive positive change, we’d be delighted to hear from you.

Emmaus Overview

Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos.

The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential.

The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures.

Staff are expected to participate in and support solidarity activities undertaken by the Community.  Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support.

We expect you to carry out your job responsibilities in an environmentally aware manner.  Our aim is to ensure all resources are utilised effectively and efficiently.  You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.

In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people.  You will be expected to encourage and support volunteer involvement in our work.

Main duties and responsibilities

Support for Companions

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual needs – setting goals, assigning actions and taking a holistic view of the person and their wishes.
• Guide induction and exit processes for companions – to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc.
• Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed.

Administrative duties

• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community.
• Contact external providers to make them aware of who we are and what we do to drive referrals.
• Provide written updates for key stakeholders and internal meetings.
• Provide structured support for companions as agreed in the support plan.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.

Health and Safety

•  To apply the organisations health and safety policy.
• To carry out risk assessments as and when required and to ensure actions arising from this are carried out.
• To ensure that health and safety procedures are understood and followed by all companions.
• To report any incidents or concerns to the Community Support Manager.

Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)

About Neuroendocrine Cancer UK

Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.

• To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
• To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
• To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.

This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.

Key Responsibilities

• Assess and respond to information and support needs.
• Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
• Provide empathetic and informed telephone support.
• Advocate for patients and families, ensuring access to appropriate information and support services.
• Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
• Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
• Co-produce accessible, high-quality information resources.
• Maintain accurate and timely records in line with service protocols and NMC standards.
• Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
• Demonstrate professionalism and integrity in all aspects of work.
• Engage in ongoing professional development, including clinical supervision, appraisals, and training.
• Contribute to internal training and external consultancy teaching events.
• Foster effective communication across NCUK staff, clients, partners, and stakeholders.
• Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
• Represent NCUK in internal and external working groups, contributing to plans and reports.
• Support engagement with national and local research projects, as appropriate.
• Adhere to internal policies and contribute to service reviews and improvement initiatives.
• Lead specific projects as assigned by the Service Lead or CEO.
• Provide data and insights for strategic planning, service evaluation, and framework development.
• Participate in and support clinical audits, implementing improvements where needed.
• Ensure service alignment with external policies, guidelines, and strategic targets.
• Comply with all relevant legislation, policies, and best practice guidelines.
• Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.

Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.

Requirements

• Must have a current NMC registration with no restrictions on their practice or caution order attachment.
• Min 5-year post reg. experience, within a clinically relevant field: including caseload management
• Be able to provide at least two professional references from your last place of work as a nurse or midwife.
• Please note that a Disclosure and Barring Service (DBS) check will be required.
• Demonstrate a willingness to attend all mandatory training relevant to their role
• Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
• Minimum 1 day/week helpline +/- cover as needed.
• Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.

Administrative Skills

• Proficient in Microsoft 365 Office applications
• Proficient in accurately entering complex data into secure electronic systems.
• Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.

Professional Experience & Knowledge

• Demonstrable knowledge and experience within relevant clinical speciality.
• Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
• Skilled in engaging with patients' families and support networks
• Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
• Experience of coordinating and managing patient care: including addressing safeguarding issues
• Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
• Strong verbal and written communication skills
• Experienced in delivering training, teaching, and facilitating group work
• Demonstrate commitment to ongoing professional development
• Effective problem-solving and change management capabilities
• Understanding of resource management, health and safety, clinical risk and quality issues.
• Familiar with audit processes and principles
• Competent in prioritisation, delegation and workload management
• Awareness and management of stress in self and others

Why work with us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.
• There is the potential, pending experience and performance, to progress to support service lead.

Role Summary

Job title: Communications Lead
Contract: Part-time (80% FTE), permanent position 
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £44k p.a. (pro rata)
Reporting to: Director of Julie’s Bicycle
Start date: Ideally beginning of March 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.

For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership and action through advocacy, research, policy influence, training, path-finding projects and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information on all our programmes, please visit our website.

The Role

We’re seeking a visionary and collaborative Communications Lead to lead the next phase of our communications strategy. This role is about more than messaging — it’s about shaping a compelling and inspiring public voice for creative climate action.

You will be responsible for our brand, storytelling, content strategy, and creative outputs—ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll also play a key role in supporting our impact including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network.

This is a digital-first communications role, with a strong focus on content development, storytelling, and designing varied communication campaigns. You’ll oversee our editorial voice across blogs, email, social media, and digital content. Alongside our Marketing Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of ambitious strategic thinking and delivering content and projects on the ground.

You will collaborate with partner organisations to co-create communications, support joint campaigns, and ensure our voice is visible and aligned in the broader climate and culture movement. And while press/media remains part of the role, your primary focus will be digital content, brand positioning, and reaching new audiences.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.

Key Responsibilities

Strategy & Leadership

• Develop and deliver an inclusive, digital-first communications strategy that positions Julie’s Bicycle as a cultural leader in climate action.
• Work with senior leadership to drive communications that support organisational growth, impact and fundraising, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement.
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.

Brand, Creative & Campaigns

• Lead on brand implementation, ensuring coherence of messaging and tone across all channels and materials.
• Deliver innovative and values-led communications campaigns in collaboration with partners and internal teams. Lead on key messaging, ensuring we are consistent and confident across all our channels.
• Take a data-led approach to maximise impact of our communications.
• Oversee design and creative production for campaigns, reports and digital content, (working alongside our Marketing Lead and with support from external designers/freelancers).
• Ensure communications projects are managed on time and on budget.
• Develop and implement communications for newer target audiences in particular leaders and change-makers across the environmental sector.
• Collaborate with our Marketing Lead to co-develop mar/comms strategies for individual programmes and projects, working closely with our programme leads.

Content & Digital

• Develop engaging, inclusive content across web, blogs, newsletters and social media.
• Shape and oversee editorial calendars that reflect our programmes, partnerships, research, and events.
• Lead on our content management and storytelling strategy.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO), working closely with our Marketing Lead who leads on our overall web and SEO strategy.
• Support on the production of public reports and external briefing materials, ensuring appropriate tone and key messages.
• Manage internal and freelance team members producing social media content.

Partnerships & Profile

• Collaborate with cultural, environmental, and funding partners to co-create shared messaging, campaigns, and communications assets.
• Ensure JB’s story, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Support JB’s role in coalitions and networks by developing communications that reflect collective aims and shared values.
• Work with the JB CEO and programme leads to create and implement a strategy for public-facing thought leadership.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy.
• Support the Director and other team members with media briefings and public communications as needed.
• When funded opportunities arise, lead liaison with external PR and media consultants.

Team & Collaboration

• Line manage / support the management of the Marketing and Communications Coordinator.
• Work closely with all internal teams — partnership, consultancy, research, advocacy, programmes — to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• Support the implementation and day to day running of JB’s new CRM.
• With the Marketing Lead, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement and communication of impact.

Person Specification

Essential

• Substantial experience in a senior communications role, ideally within the cultural, environmental, or non-profit sectors.
• Significant experience in designing and delivering successful communications strategies.
• Exceptional writing, editing, and storytelling skills, with a track record of developing clear, creative, and inclusive content.
• Strong experience in campaign development, brand implementation, visual storytelling, and communications project management.
• Knowledge of content strategy, SEO, and audience engagement across digital platforms.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator with experience working across teams and with external partners.
• Strategic thinker with a commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Strong project management skills: the ability to meet deadlines and work flexibly across priorities in a fast-changing environment.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels
• Design, photography, or multimedia experience (or managing those with those skills).
• Experience contributing to organisational growth and development through communications.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 18th Jan 2026.

We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Salary: £27,000
Contract: Permanent (35 hours per week)
Location: Remote or London
Closing date: 5 January 2025
Benefits: Generous annual leave, pension scheme, flexible working, and wellbeing support

We have a great opportunity for a Events Fundraising Officer working for a leading UK charity dedicated to creating a society that works for autistic people. They transform lives by providing support, information, and practical advice to over 700,000 autistic adults and children, as well as their families and carers. 

This is an exciting opportunity for someone who is passionate about event fundraising and keen to manage and deliver both owned and third party events. You’ll play a key role in end to end event management including planning, marketing, recruiting participants and evaluation with the ultimae goal of delivering excellent supporter experiences that maximise income and impact.

To be successful as the Events Fundraising Officer you will need:
 

• Experience in planning and delivering fundraising events.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Ability to build strong and constructive working relationships with a diverse range of colleagues, supporters and stakeholders

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2799EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.

We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.

As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.

We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.

About the Role

Do you have a creative flair and a passion for collaboration? We’re looking for someone to help shape and deliver a public engagement and events programme that showcases Headway East London’s occupational projects in art, food and music, strengthens partnerships, and raises awareness of brain injury.

The role is to work closely with our members, you will co-produce events, workshops and creative projects that highlight their experiences and talents. Also, nurture and develop relationships with partners and stakeholders, identify new opportunities for collaboration and ensure members are meaningfully involved in all aspects of engagement.

Principal Duties and Responsibilities

Public Engagement Programme Delivery

• Support the delivery of a public engagement programme that raises awareness of brain injury and showcase our creative work in art, food, and music.
• Work closely with the Director of Development and staff teams to identify and develop opportunities for public engagement (e.g. exhibitions, performances, and community events).

​Member Co-production and Creative Participation

• Work closely with members to support their participation in projects and events, ensuring their voices and experiences contribute to the planning and delivery.
• Support in facilitating steering groups or member planning sessions to shape ideas and gather feedback for improvements.

Partnerships and External Relationships

• Support in building and maintaining positive relationships with local organisations, cultural venues, and community partners to broaden our reach and profile.
• Represent Headway East London at events, meetings and community forums, acting as a positive ambassador for the organisation and its members.

 Event, Operations and Delivery

• Support all logistical aspects of events, including venue booking, liaising with suppliers, organising materials, and coordinating volunteers.
• Contribute to event promotion and audience engagement, including managing guest lists, ticketing, and attendee communications.

Monitoring, Evaluation and Reporting

• Support the collection of feedback, stories, and data from events and projects to evaluate their success and impact.
• Support with monitoring and reporting processes that inform fundraising, communications, and project planning. 

Key Relationships - Internal and External

Internal: All staff, Members (service users) and their families, Volunteers

External: Public audiences - supporters and funders Partner organisations, Corporate stakeholders, Contractors

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

We have an exciting secondment opportunity for a Case Manager to provide maternity cover as part of the Drive Project in Lancashire. Drive in Lancashire currently covers Blackpool, Wyre, Fylde, Lancaster and Morecambe.

The Drive Partnership, formed by Respect, Safelives, and Social Finance is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting challenging and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change - to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

By supporting individuals to make meaningful changes, the role also contributes to improved quality of life and safer outcomes - helping offenders to move away from the criminal justice system.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Case Manager you will strive to make contact and work on a one-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risk, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse and /or mental health, substance misuse and offending.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. All client related travel will be reimbursed.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home.

The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.

Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. 

The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. 

To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology.

The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing.

The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard.

The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. 

As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy.

Location & Travel
West Midlands, Gloucestershire and Hertfordshire

The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). 

You will be based at one of the communities within the region, with regular travel between communities.

You will be required to attend quarterly leadership away days and other meetings which will require overnight stays.

Duties & Responsibilities

Leadership

• Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust.
• Foster a culture of excellence, inclusion, and respect.
• Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities.
• Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values.
• Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services.
• Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision.
• Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives.
• Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support.
• Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals.
• Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes.
• Ensure effective recruitment, training, and professional development of staff.

Supported Living Operations

• Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance.
• Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks.
• Develop and implement systems to measure and report on service outcomes and impact.
• Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services.
• Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’.
• Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision.

People We Support Advocacy

• Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations.
• Establish systems for gathering and responding to feedback from those supported and their families.
• Embed the Family Charter and support a culture of transparency.
• Ensure safeguarding policies and procedures are rigorously implemented and adhered to.

Housing Management

• Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy.
• Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity.

Strategy Implementation, planning, budgeting, and reporting

• Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . 
• Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives.
• Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision.
• Monitor and control expenditure, ensuring cost-effectiveness without compromising quality.
• Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting).
• Ensure contracts are approved and in place for the delivery of all commissioned services.
• Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity.

Stakeholder Engagement

• Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners.
• Work with stakeholders to develop and transform services to meet evolving needs of the local community.
• Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust.
• Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles.
• Advocate for the needs and rights of adults with learning disabilities within local and national forums.
• Represent the charity at key events, meetings, and networks.
• Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities.

Transformation and Change

• Contribute to, and support, the Theory of Change development of the current model for delivery of supported living 
• Lead the services across the region through transformational leadership and collaborative implementation of the new model for supported living

Governance, Regulation and EDIB

• Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations
• Ensure supported living services comply with the regulatory requirements of the Care Quality Commission.
• Represent the charity internally and externally, including Trustee meetings, as required.
• Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures.
• Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills.
• Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region.
• You will champion a culture of equity, diversity, inclusion and belonging ensuring all team members feel valued, respected and empowered to carry out their role successfully and support the delivery of our strategy.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent.
• Leadership in Health and Social Care level 5 or equivalent.

Desirable

• Safeguarding Adults level 5 or equivalent.
• Professional Housing Qualification level 5 or above.

Knowledge & Experience

Essential: 

• Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
• Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities.
• Experience in coaching and mentoring for success.
• Experience in significant budget management responsibilities.
• Experience in seeking new growth opportunities that are aligned to business strategy.
• Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
• Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
• Knowledge of housing management and housing legislation.
• Experience of leading housing management services within a context of delivering supported living.
• Experience in the development and implementation of policy and procedure.
• Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives.
• Experience of leading teams over a wide geographical location combining hybrid working styles.
• Know what constitutes excellent safeguarding practice.
• Track record of successful contract negotiation.
• Experience in developing and implementing systems that evidence performance, outcomes and impacts.

Desirable: 

• Experience of developing digital transformation opportunities and the implementation of innovation and digital systems.
• Experience in the development and implementation of Theory of Change methodology.

Personal Attributes

• Excellent communicator – who can communicate with a wide range of people and using a variety of methods.
• Excellent interpersonal, rapport building and active listening skills.
• Good organisational and project management skills.
• Strong leadership skills.
• Able to support and coach others.
• Good team player - able to lead teams and be part of a team.
• Be an ambassador for the Trust and represent the Trust at events and meetings.
• Ability to manage complex information and present it in a coherent manner.
• Ability to travel between communities and stay overnight as required.

Our client is an equal opportunity employer.

Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check

They reserve the right to close this advert early if they receive a sufficient number of applications.

We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.

As an IDVA you will be asked to:

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Partnership & Strategy Lead - Latin America & the Caribbean region

Permanent. Full time

Location: Bogota, Colombia

Salary: 189,930,623 Colombian Pesos per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore we encourage interested applicants to apply at their earliest convenience. 

Applicants must already have the right to work in Colombia, and CV's and application forms should be in ENGLISH ONLY.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Head of Impact for the Multi-Country Cluster (MCC), the Partnership & Strategy Lead for the Latin America & Caribbean region is s responsible for leading a team working across the cluster and across national boundaries, ensuring that the cluster has a wide and diverse programme portfolio of Civil Society partners contributing to Christian Aid’s global strategy and aligning with organisational values and goals to maximise impact.

In the Latin America and Caribbean region, Christian Aid operates in Colombia, El Salvador, Guatemala, Honduras, and Haiti. 

The role spearheads the decolonised and localised approach across the cluster and ensures that programme delivery contributes to progress towards Christian Aid’s decolonial journey.

The post-holder will ensure that all work is carried out in line with Christian Aid partnership approach and standards, and ensures demonstrable best practice in programme delivery, including quality and consistency.

As a key member of the MCC Senior Leadership Team, the role collaborates closely with the other leads within the cluster and with global programme colleagues to ensure that advocacy is rooted in community experience for impact, and that learning is carried out in a way that is mutually beneficial to CA and our partners.

Some of the main responsibilities of the Partnership & Strategy Lead includes:

• Lead the cluster programme team to identify, foster and build potential new active and inactive partnerships (e.g. local partners, civil society networks, alliances and relevant government bodies) that can contribute to greater impact in the priority countries.
• Ensure efficient and effective management of Christian Aid’s programmes across the cluster by setting objectives that align to organisational values and goals and ensuring that grants and initiatives are co-designed, strategic and that they connect partners and communities across diverse geographies.
• Oversee both restricted and unrestricted budgets and effectively engage resources required for the MCC partnership portfolio to achieve success.
• Use the decolonised and localised approach as the framework to support cluster-based and dispersed staff to build a diverse portfolio of partners that can deliver locally led responses, be prepared for crises and challenge systems that drive poverty.
• Ensure work is happening across national boundaries, that the local is connected to the global, while horizon scanning and keeping a watching brief for radar countries linked to the cluster.
• Collaborate with MCC Leadership Team, particularly the Advocacy and Policy Lead to ensure advocacy and policy work at national and global levels are connected and rooted in community experience to drive meaningful change.
• Foster a leadership style which reinforces collective responsibility, mutual accountability, open communication, dynamism, interdependence, and organisational learning to support a culture of continuous learning and improvement.
• Liaise with head of operations to oversee delivery of donor commitments and ensure that contracts are managed by the Restricted Funding Manager to enable funds to be released.
• Lead innovative approaches to supporting Civil Society, particularly alongside the ACT Alliance, in Christian Aid’s thematic areas, building alliances, reaching new audiences (including donors) and working with new and different entities to ensure programmes, partners and communities have what they need to eradicate symptoms and challenge structures of poverty.

About you

Who we are looking for

Essential:

• Degree ideally in Social and/or Political Sciences.
• Fluent in Spanish and English (both spoken and written)
• Significant senior management experience.
• Substantial experience in development and/or humanitarian programming.
• Substantial experience leading strategic development through programme cycles, incl. monitoring and review. 
• Substantial experience of leadership and management.
• Substantial experience working with church, ecumenical and Civil Society organisations in a representational role.
• Substantial experience working with multi-donor fundraising and/or consortium working. 
• Substantial experience of application of organisational development, processes and systems thinking.
• Detailed understanding of development issues and best practice.
• Detailed understanding of thinking and working strategically to improve impact. 
• Detailed understanding of contemporary approaches to the evidencing of impact and monitoring of NGO interventions. 
• Detailed understanding of supporting organisations through change and growth.
• Highly developed analytical ability and the ability to identify innovate new ways or working.
• Highly developed communication skills, both verbal and written, and ability to represent in public and the media. 
• Highly developed problem-solving, creative and strategic thinking, and planning skills. 
• Highly developed interpersonal skills with the ability to build relationships with key stakeholders.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

About Chiva

Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously and place their experiences and views at the heart of everything we do.

Role Purpose

The National Programme Manager will lead the development and delivery of Chiva’s national participation and support programmes.

This includes embedding participation across the organisation, managing key programmes for children, young people and families, and ensuring the diverse voices of children, young people and young adults living with HIV are represented at all levels of service and policy development.

The role combines leadership of programme delivery, staff and volunteer supervision, training, stakeholder engagement and evaluation to ensure long-term impact and sustainability.

 Key Responsibilities

 Leadership

 ● Help develop and oversee the organisation’s participation and support programme strategies.

● Ensure participation is embedded across Chiva, with meaningful involvement of children, young people, and young adults.

● Represent the organisation at regional and national events, advocating for the voices and experiences of young people.

Programme Management 

● Oversee development, planning, and delivery of national programmes for children, young people and families.

● Contribute to managing programme budgets, ensuring financial accountability.

● Provide supervision, training and support to staff, associates, and volunteers.

● Ensure continuous programme development and improvement through co-design with young people.

Expectations of all Chiva Employees

● To uphold Chiva values:

- Acting with compassion

- Taking a holistic approach

- Being open and inclusive

- Developing trust and working with integrity

- Empowering people through a rights-led approach

● To be competent in fulfilling administration tasks relating to their role and willing to undertake any other duties required in fulfilling the objectives of Chiva that are appropriate to the role.

● To uphold Chiva’s Safeguarding, Data Protection, Confidentiality and Equality, Equity and Diversity Policies.

● To be a key member of the Chiva Staff team, taking part in team events, and contributing to the positive organisational culture.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Person Specification

Essential Criteria:

Experience

● Significant experience in the planning, delivery, and evaluation of youth / family support programmes at a national or regional level.

● Track record of programme management, including design, delivery, monitoring, and impact reporting.

● Experience of embedding youth participation in organisational strategy and service delivery.

● Experience of staff and volunteer management, including supervision, training, and performance support.

● Experience of working directly with children and young people from diverse backgrounds, with sensitivity to their needs, rights, and safeguarding requirements.

● Experience of working with budgets and ensuring financial accountability.

Skills

● Strong leadership skills with the ability to inspire, motivate and manage teams.

● Strong organisational and time management skills, with the ability to manage multiple priorities.

● Strong facilitation and training skills.

● Strong communication and advocacy skills, with the ability to represent young people’s voices at regional and national levels.

● Ability to build and maintain effective partnerships and relationships with a range of stakeholders.

● Commitment to equality, equity, diversity, and inclusion in programme delivery and organisational practice.

Desirable Criteria

● Experience of working within the HIV sector or with young people living with long-term health conditions.

● Knowledge of best practice approaches/policy focus on youth participation.

● Experience of designing or facilitating creative programmes for young people incorporating arts-based approaches.

● Relevant professional qualification (e.g. youth work, social work, or project management).

● Experience of implementing impact measurement and evaluation frameworks in youth programmes.

Additional Information

Chiva requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people. Successful applicants are required to undertake an Enhanced DBS check, along with references.

How to apply
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Deadline for applications: 9am on Monday 5th January 2026.

Interviews to take place on Tuesday 13th and Wednesday 14th January 2026.

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.

The Role

The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.

You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.

Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.

What You’ll Do

You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:

• Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
• Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
• Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
• Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
• Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
• Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
• Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.

About You

You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.

You are:

• Confident leading statutory reporting, audit and tax compliance.
• Experienced in improving systems and processes, including through technology and automation.
• A collaborative leader who values developing people and building strong relationships.
• Motivated by purpose, with a desire to use your skills to support a mission that matters.

Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.

Why Join MSF UK?

You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.

If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting:week of 26th January

First stage interviews: week of 2nd February

Second stage interviews:        week of 9th February

How to apply:

Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Educator (Term Time position 40 weeks)
Hours: 37 hours per week
Contract: Fixed term – 12 months contract

Salary:  £28000 - £28800 Per annum Pro rata
Location:  Hatfield/hybrid , with Hertfordshire County Travel 
Driving license required and use of own vehicle.  

Are you passionate about making a difference in young people’s lives? Join hyh and help us empower the next generation with the knowledge and skills to thrive.

We’re looking for an enthusiastic Educator to deliver dynamic lessons, assemblies, and workshops to young people across Hertfordshire. You’ll cover vital topics such as homelessness, leaving home, independent living, healthy relationships, conflict resolution, and anger management.
 

What you’ll do:

• Deliver engaging education sessions in schools, colleges and youth groups.
• Build strong relationships with education providers and professionals across Hertfordshire.
• Contribute to the development of impactful resources and monitoring tools.
• Handle essential admin and outcome reporting tasks.
• Collaborate with volunteers and support their involvement.
• Participate in regular supervision and team meetings.

What we’re looking for:

• A confident communicator with experience working with young people.
• Ability to create inclusive, interactive and inspiring learning environments.
• Strong organisational skills and attention to detail.
• Passion for tackling youth homelessness and promoting positive change.

Why join us?

• Make a real difference in your community.
• Be part of a supportive, values-driven team.
• Opportunities for professional development and growth.

Ready to inspire and empower young people?
Apply now and help us shape brighter futures.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
 
Closing Date 30th December 2025
Interview Date 8th January 2026 
Personal Interview Date 12th January 2026 

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.