Supporter experience jobs

Healthwatch City of London are looking for an enthusiastic and experienced communications and engagement officer to ensure that the patient and service users voice is at the heart of Health and Social Care decision making.  The successful candidate will drive engagement with the local community, creating visibility of our work to residents and partners. You will also be responsible for the management of our volunteer team and the exciting projects they undertake.

This part time role (4 days a week) is within a busy small team representing the residents, workers and students of the City of London. Healthwatch City of London are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. We also work to get services right for the future.

You’ll also be representing our organisation at network meetings across all the various Health and Social Care providers, charity partners and patient groups across North East London.

Role purpose

Working closely with the General Manager and Trustees you will develop and deliver the communications and engagement strategy for the organisation, making sure the patients voice is at the heart of everything we do. You will write monthly newsletters, daily social media posts, organise and manage engagement and information events and produce statutory publications. You will also deliver the volunteer strategy by recruiting and managing a wide-ranging volunteer team and identifying relevant projects which enhance and deliver on Healthwatch City of London objectives. 

Location: London (office presence required on Wednesdays)
Contract Type: Temporary (August–October 2025)
Hours: 15–20 hours per week (flexible working hours available)
Pay: £14.50 per hour plus holiday pay

About the Role
We’re seeking a proactive and detail-oriented Fundraising Assistant to provide temporary administrative support to a busy development team. This role is ideal for someone with strong organisational skills and a passion for supporting impactful work.

You’ll play a key role in supporting donor stewardship, coordinating logistics for meetings and events, and maintaining accurate records across fundraising systems. The position offers flexibility in working hours, with a requirement to be in the office on Wednesdays.

Key Responsibilities

• Provide admin support for donor meetings, including travel bookings, briefings, and CRM updates
• Assist with donation processing, including gift receipts and thank-you letters
• Support planning and logistics for an upcoming international donor visit
• Reconcile online giving reports with internal records and update CRM systems
• Update fundraising collateral and assist with proofreading
• Respond to donor queries professionally and promptly
• Ensure compliance with data management and due diligence procedures
• Perform other administrative tasks as needed

What We’re Looking For
Skills & Experience:

• Excellent verbal and written communication
• Strong organisational skills and ability to manage multiple priorities
• Experience with CRM systems (e.g., Salesforce) – desirable
• Knowledge of the education or not-for-profit sector – desirable

Competencies:

• High attention to detail
• Initiative and ability to work independently and as part of a team
• Professional and warm communication style
• Sympathetic to social impact and equity-focused work

CVs will be reviewed on a rolling basis.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Head of Finance

Brain Research UK are seeking a Head of Finance to oversee the finance function and participate in the development of this evolving charity.

About us

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.

The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.

There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.

We are an agile organisation operating with a small staff base to deliver far reaching impact.

The role

Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, the Head of Finance will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.

The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.

We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.

We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively. 

Role: Governance Administrator | Social Housing Sector

Location: London Blackfriars (Hybrid – min. 2 days in-office)
Salary: £160-£180 via an umbrella company – depending on experience

Contract: 3-months minimum, with a view to being made permanent

Start date: 25/08/2025 latest – preferably earlier

Goodman Masson are delighted to be working exclusively with a well-respected Central London-based housing association, on an exciting opportunity for a Governance Administrator to join their Governance & Compliance team.

This role is perfect for someone with hands-on governance experience, particularly within social housing or local authority settings, who is confident taking minutes at board and exec-level meetings, and can support with a broad range of governance and company secretarial tasks.

The Opportunity

This is a critical role in helping The Housing Association deliver robust governance processes and compliance oversight. You’ll be working closely with the Head of Governance & Compliance and the Company Secretary, providing admin and company secretarial support, maintaining governance registers, and playing a key part in ensuring the organisation remains compliant and well-run.

You’ll need to be highly organised, have excellent communication skills, and be comfortable liaising with Board members, Executive colleagues, and internal stakeholders. You’ll also need to be available to minute weekly meetings (2–3 hours) and support the wider secretariat function.

Key Responsibilities

• Attend and minute Exec and Board meetings – producing high-quality minutes and tracking actions
• Coordinate meeting logistics, agendas, and board packs (using Convene)
• Support policy governance, data governance activities and compliance reporting
• Maintain governance registers including Seal Register and Assets & Liabilities
• File statutory documents with Companies House (Confirmation Statements, Annual Accounts)
• Assist with Board member onboarding and governance sections of the Annual Report
• Provide admin support across governance projects and compliance activity

Ideal Candidate Profile

• Proven experience taking minutes at senior-level meeting
• Strong governance background – ideally from housing or local authority
• Confident managing multiple priorities and working to deadlines
• High attention to detail with a proactive, solutions-focused approach
• Familiar with Board portals (e.g. Convene) and experienced in Microsoft Office Suite
• Knowledge of data protection, company secretarial processes, and policy administration

The Offer

• 2 days per week minimum in the office (for meetings)
• Collaborative, purpose-driven environment with real impact
• Excellent team culture and supportive leadership

If you are interested in the role and have all of the essential experience clearly detailed in bullet point form in your CV under the previous organisations you completed them at, then please send them to my email address at [email protected]

I will be sending applications on Thursday morning (07/08/2025) so please ensure that you have returned your updated CV to me before then if you wish to be put forward.

Kind regards,

George

Warwickshire and Solihull Community and Voluntary Action

is recruiting a

Business Development Advisor

£30,900 per annum (£29,229.73 pro rata)

35 hours per week

Permanent subject to funding

Hybrid working and flexible working hours

Do you want the voluntary community social enterprise and faith sector in Solihull to be strong and effective?

We are seeking a community-minded individual to support voluntary and community organisations based in Solihull. The successful candidate will work one to one with organisations to help ensure their sustainability through business and organisational development advice and support. You will have the ability to assess their needs and develop action plans with them, to help improve their effectiveness. You will also organise events and provide opportunities for peer learning.

The successful candidate will have experience of supporting voluntary and community organisations and an understanding of their developmental needs.

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes.

This role has a significant element of outreach work.

If you think you fit the brief for this exciting role, download the application pack from our website  - No CVs

Applications will be reviewed as they are received.

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268

Inspire the next generation through outdoor adventure

Blackwell Adventure is one of the UK’s leading outdoor education charities. Located across two sites in rural Worcestershire and welcoming over 30,000 visitors annually, we deliver high-quality outdoor learning experiences to schools, Scouts, Guides, youth organisations, and corporate clients.

As our current CEO prepares to retire, we are seeking an exceptional leader to take the helm and shape the next chapter of our charity’s story. This is an outstanding opportunity for a dynamic and visionary professional with a deep commitment to outdoor learning and youth development. 

About the Role

As Chief Executive Officer, you will provide strategic and operational leadership for the charity, reporting to the Board of Trustees. You will lead a committed team of staff and volunteers to ensure the continued delivery of safe, inclusive, and transformative experiences for young people, while ensuring Blackwell Adventure remains financially sustainable and future-focused.

Key areas of responsibility include:

• Strategic planning and organisational governance
• Operational and programme delivery across Blackwell Court and Pikes Pool
• Fundraising and income diversification, including grant acquisition and commercial development
• Financial planning, risk management, and regulatory compliance
• External representation and partnership development
• Team leadership and values-driven cultural stewardship
• This is a hands-on leadership role suited to someone who is equally comfortable setting vision, making strategic decisions, managing complex operations, and building strong, positive relationships with partners and funders.

About You

• We are looking for an experienced, inspirational leader with:
• A proven track record of strategic and operational leadership at senior level
• A strong background in outdoor education or a closely related field
• Demonstrable success in financial management and income generation
• Excellent people management, communication, and stakeholder engagement skills
• A deep understanding of the educational, developmental, and safeguarding needs of young people
• A collaborative, values-led approach, and commitment to continuous improvement

Higher-level outdoor qualifications and familiarity with the voluntary or charitable sector will be advantageous. 

Why Join Blackwell Adventure?

· A respected, successful, and values-driven charity

· A supportive and engaged Board of Trustees

· A passionate and talented staff and volunteer team

· Two beautiful 50-acre sites with extensive facilities

· A competitive salary and benefits package

· Relocation support available

· Optional on-site accommodation available for rent (Detached 2-bedroom Gatehouse Lodge).

Deadline for applications: 5:00 p.m., Monday 18th August 2025

Key Dates

• Application deadline: Monday 18th August 2025, 5:00 p.m.
• Shortlist notification: Friday 22nd August 2025
• Interviews + Facility tours (2.5 hrs, in-person at Blackwell Court):  Up to the 4th of September 2025
• Proposed start date: Monday 5th January 2026

Blackwell Adventure is an equal opportunity employer.
We welcome applications from all backgrounds and actively encourage candidates with lived experience of the power of outdoor learning.
All offers are subject to satisfactory references, enhanced DBS clearance, and background checks.

Location: Godalming, Surrey – HQ.
Working Pattern: Godalming, UK (hybrid working pattern 2x days in the office)
Job Type: Full-time; Permanent
Salary: £40,000 - £45,000 (depending upon skills and experience)
 
Do you have a proven track record in digital marketing?
 
We are looking for a talented and experienced digital marketer to work with the UK Fundraising team and lead the digital fundraising programme.
 
About Us
 
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
 
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
 
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
 
About The Role
 
The purpose of our Digital Marketing Fundraising Manager role is to help end factory farming by managing and marketing a diverse portfolio of digital products and budget, to achieve ambitious lead generation, acquisition, and retention income growth targets, that will fund Compassion’s vital work. This includes developing and delivering strategic digital campaigns across paid media, email, web, and eCommerce platforms, working collaboratively with internal teams and external agencies to produce compelling content and optimise performance.

The position suites a creative and data-driven approach, with a focus on audience engagement and conversion, and a commitment to continuous improvement through testing, analysis, and innovation. By helping to drive digital fundraising success, this position will play a key role in expanding Compassion’s reach and impact, helping to build a movement for change and secure sustainable funding for our global mission.
 
About You
 
To succeed in this busy and vital role, your passion for digital marketing and communications will be matched by your ability to be a proactive self-starter who thrives in a fast-paced, mission-driven environment. You will be part of a small but expert team, which focuses on changing the world, and your strategic thinking and hands-on approach will be key to delivering results.
 
With a strong track record of leading best-in-class digital fundraising and marketing programmes at a senior level, you will bring both vision and precision to your work. You will need to be entrepreneurial, innovative, and creative, with exceptional communication skills and the confidence to lead across a wide range of digital channels.
 
From social media advertising and display to email, web, eCommerce, and beyond, you will know how to craft compelling campaigns that inspire action and deepen supporter engagement. You’ll be able to analyse performance, optimise campaigns, and adapt quickly to new opportunities that will ensure that Compassion’s digital fundraising continues to grow and evolve in line with our ambitious goals.
 
Why Join Us
 
This is a fantastic opportunity to use your skills to create impactful and creative marketing programmes that directly support the mission to end factory farming and build a more compassionate global food system. At Compassion in World Farming, you'll be part of a passionate, purpose-driven team that values your voice, supports your growth, and empowers you to make a real difference. 

Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
 
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
 
To Apply: 
 
If you have the skills and experience to excel in this role, we are keen to hear from you and welcome your support in contributing to our globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme.
 
Application Information:
 
Closing date: 9am on 22nd August 2025
1st Stage (Teams) Interview : Friday 29th August
2nd Stage (Face to Face at HQ) Interview : Thursday 4th September

No agencies please.
 
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
 
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
 
REF-222918

Read for Good’s Grants and Trusts Manager leads on securing high-value income for the national charity from trusts and foundations, typically securing one-off and multi-year grants in the five- to six-figure range. You will research and cultivate prospective funders, produce compelling, tailored proposals, programme reports and manage a strong pipeline of funding opportunities. You will also develop and steward long-term funding relationships that align with our mission and strategy, building on our well established and robust pipeline. In addition to your own portfolio, you will support the wider grants and fundraising team, helping to deliver on team targets, strengthen internal processes, and ensure high-quality reporting and compliance.

This is a key role in the charity’s income generation strategy and will work closely with senior colleagues to shape fundable programmes and plan for long-term sustainability. 

Terms of Employment

Reporting to: Head of Fundraising

Location: Read for Good office based in Nailsworth (due to location, own transport is desirable); we take a flexible approach to working from home

Salary: Circa £35k to £41k (depending on experience)

Hours: 35 hours a week (part-time role will be considered for the right candidate)

Annual leave: 25 days, plus bank holidays; additionally, full organisational closure between Christmas and New Year Pension: Workplace pension 3% employer, 5% employee with flexibility to change contributions

Any other benefits: Friendly, inclusive team with a flexible, caring, people-centred culture Training and internal opportunities to support career development Access to a free 24/7 confidential counselling service Ample free parking and bike racks Spacious offices with different break-out areas including sofas, standing workspace and riverside outdoor space (with ducks!) Regular office socials, free tea and coffee and office book swap

Key responsibilities

Income Generation and Fundraising

• Research and develop a strong pipeline of new and existing high-value trusts and grant-making prospects (typically five- and six-figure applications).
• Write compelling, tailored funding proposals that align with funder interests and organisational priorities.
• Manage and track income performance, reporting on progress against individual and team targets.
• Build strong, long-term relationships with funders and secure repeat and multi-year funding in the region of £400K p.a.

Team Management and Development

• Provide support and guidance to the wider Grants team, including freelance support as well as support cross organisational cooperation and team work
• Help co-ordinate workloads and funding pipeline, and ensure high standards across all funding applications and reports.
• Help foster a collaborative team culture and support colleagues’ professional development

At CharityJob, we’re on a mission to help great people do great things. We connect thousands of inspiring job seekers with thousands of charities every year – and we’re proud to support the sector in tackling some of society’s biggest challenges.

We’re now looking for a Product Manager to join our existing talented team to help us shape the next chapter of our platform – improving how people discover meaningful work and how organisations attract the best peopleg they need.

The Role

As our Product Manager, you’ll take ownership of key parts of our two platforms -  CharityJob and CharityConnect – from discovery through to delivery. You’ll work closely with talented teams of designers, software engineers, and our commercial teams to deliver value to both jobseekers and recruiters.

Responsibilities

• Own the product roadmap for core features across our jobseeker and employer platforms
• Lead product discovery efforts: user research, competitor analysis, market trends
• Translate insights into clear specs, prioritised backlogs, and measurable outcomes
• Collaborate with cross-functional teams to define, design, and launch improvements
• Use data to evaluate product performance and iterate quickly
• Advocate for our users and champion great user experience
• Help shape our product culture and ways of working

What We’re Looking For

• 3+ years' experience in product management and within a digital platform
• Experience delivering products from concept through to delivery and iteration
• Strong communication skills with stakeholders
• A data-informed mindset – you’re comfortable with analytics and user research
• Empathy for users and a genuine interest in social impact
• Ability to work in an environment of change - comfortable navigating shifting priorities and requirements.
• Experience in job tech, recruitment, or marketplaces is a plus (but not essential)

Why join us?

• Be part of a purpose-driven team working to support the UK’s vital charity and not for profit sector
• Competitive salary + pension scheme
• Hybrid working – 2 days working in office in the heart of Kingston upon Thames
• 25 days holiday + bank holidays
• Opportunities to learn, grow and shape the future of a trusted tech platform

Want to apply?

If you're excited to build products that help people find purposeful work and enable charities to thrive, we’d love to hear from you.

Apply now with your CV and a short cover letter telling us why you’re a great fit.

CharityJob is an equal opportunities employer. We actively encourage applications from people of all backgrounds and walks of life to join our talented diverse team. We believe diversity makes our products and team better and stronger.

Crèche Supervisor for Pre-School Children (Part-time)

Part-time Crèche Supervisor for Pre-School Children

Contracted Weekly Hours: 7.5 hours per week, term-time only (39 weeks per year), Mon-Tues

Contract Type: 12 month contract

Pay: £13.17 per hour (inclusive of holiday pay)

Location: Community locations in central Bournemouth and Winton, Bournemouth

Restrictions: Women only need apply

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of asylum seekers, refugees and vulnerable migrants. The Community team provides a programme of support and activities for our ICN service users. We are looking for a part-time Crèche Supervisor to join the team to run two community-based crèche for pre-school, migrant children (aged 0 to 4) in Bournemouth. These run alongside our community English classes for women.

The ideal candidate will be a compassionate and creative early years professional with a suitable childcare qualification at Level 3 or above. She will be a confident leader able to plan and implement a programme of play and learning that is engaging, inclusive and developmental for these children as well as providing support and information to their parents/carers. The Crèche Supervisor is assisted in delivering activity by a Crèche Worker and dedicated Volunteers. This role is pivotal in providing a safe, nurturing, and stimulating environment for young migrant children helping to prepare them for their transition into UK schools.

For reasons related to the experiences of the women themselves and the need to provide a care environment which is safe and reassuring to them, there is an occupational requirement for this role to be held by a female. Women only need apply.

ICN provides additional benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

Finance Administrator

Salary: £14.50 - £16 per hour (plus holiday pay)

Location: Walthamstow, London

Hours: 35 hours per week (Full-time, Monday to Friday, 9am-5pm)

Contract: 3 Months with possible extension

Are you a detail-oriented and proactive administrator with a passion for finance and community impact? We're recruiting for a Finance Administrator to support financial operations and fundraising activities in a busy and rewarding environment.

Key Responsibilities:

Financial record-keeping, invoicing, petty cash, and reporting

Supporting fundraising and grant applications

General administrative and office support

Service user engagement and reception cover

Ideal Candidate:

Experience in finance, bookkeeping, or fundraising

Strong organisational and communication skills

A team player with a proactive attitude

Comfortable working on-site 5 days a week

Enhanced DBS (or willingness to obtain one)

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use. 
The post is currently funded until March 2026. 

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted.

Closing date: 10am, 20th August 2025
Interview date: TBC

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. 

Evidence and Evaluation Officer

We are looking for an Evidence and Evaluation Officer to support the Evidence Team to generate and synthesise evidence on what works to support vulnerable children and young people.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Evidence and Evaluation Officer

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £46,125 including generous benefits

Contract: 12 month fixed-term contract

Closing Date: 25 August 2025, 23:59

Interviews: w/c 8 September 2025

The role

Evidence and Evaluation Officers are key to generating and synthesising evidence on what works and developing resources to support its translation to policy makers, commissioners and practitioners.

The primary focus of the role is contributing to the Strengthening Families, Supporting Children programme – a flagship initiative involving three large-scale comprehensive evaluations of distinct social work practice models. This is a rare opportunity to contribute to high-impact evaluations that will directly inform national policy. You will join the project team and will work closely with other Evidence and Evaluation Officers and will be supervised by a Senior Evaluation Officer. You will also support commissioned evaluations.

About you

The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences. You will also need a master's degree in social science, social policy, public health, health services, or another related field, or relevant experience equivalent to a master's qualification.

You will have experience of:

• Conducting implementation and process evaluations and delivering outputs to time and to high quality
• Conducting research in sensitive and complex settings, including children’s social care
• Collecting data from children, young people, and families who may be vulnerable
• Analysing quantitative data, including survey and administrative data
• Coding qualitative data using NVivo and familiarity with different qualitative analytical methods
• Writing clear, concise, and comprehensive research reports.

The organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as evidence, evaluation, research, evidence and evaluation, impact and evaluation, or other roles, for example Evidence Officer, Evaluation Officer, Research Officer, Evidence and Evaluation Officer, Impact and Evaluation Officer, Researcher, Senior Researcher. #INDNFP

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Monitoring, Evaluation and Learning Officer

These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.

Position: Monitoring, Evaluation and Learning (MEL) Officer

Location: Devon/Hybrid

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £30,268 per annum

Contract: Permanent

Closing Date: Wednesday 20 August 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.

Your principal duties and responsibilities will include

· Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.

· Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.

· Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.

· Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.

· Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.

· Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.

· Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

· Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.

· Significant knowledge or experience of conducting quantitative and qualitative data analysis.

· Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.

· A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.

· Competent IT skills, including MS Office

· Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation