Supporter experience jobs
Foxhill Housekeeping Assistant – Part-time, term time only.
Foxhill is the retreat house and conference centre for the Church of England Diocese in Chester, located in Frodsham.
We are looking for a friendly and reliable part-time Housekeeping Assistant to help maintain the smooth running of Foxhill House. In this role, you will work closely with the Director of Foxhill and the rest of the team to ensure our environment is welcoming, clean, and well-organized.
This role is perfect for someone who enjoys variety and teamwork in a dynamic, supportive environment. We value flexibility, a positive attitude, and attention to detail. If you're passionate about providing excellent service, we'd love to hear from you!
The contract will be for 15 hours a week (term time only), spread over 2 or 3 days on a 7 day rota and will vary according to the workload at Foxhill. It will be paid at an hourly rate of £12.60 per hour. There may be the option of additional hours when required.
We would like the successful candidate to begin working with us at the start of September, if possible. Sympathy with the Christian ethos of the organisation is essential.
For further information please call Foxhill - details can be found in the attached documents.
Application forms can be downloaded from the Diocesan Website - please see email address in the attached documents
Closing date Sunday 13th July 2025
Interviews: Thursday 24th July 2025
The client requests no contact from agencies or media sales.
Our client is a small, vibrant and growing charity based in Woking that supports people with learning disabilities and autistic people to create the life they want to live. The organisation provides access to a wide range of activities that develop skills, confidence and lasting friendships.
We are searching for a hands on and experienced Service Manager to lead and develop services for children and young people with additional needs (SEND) including Afterschool club (Mon-Thurs), Weekend and School Holiday Playschemes/Teen Sessions, and Evening Youth Sessions.
The role involves planning and delivering inclusive, engaging, and structured activities within a fun, safe, and supportive environment. You’ll be key in mentoring staff, ensuring quality service delivery, and championing the voice and rights of young people with a learning disability and autistic young people.
This exciting and incredibly impactful role offers the opportunity for a candidate who has experience of running similar services to take a first step up into a management role.
Please note this role will be working 4 days a week, including 1 Saturday per month
Please note that all job offers are subject to satisfactory references and a disclosure satisfactory to the client from the Disclosure & Barring Service (DBS).
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Property and Carbon Projects Coordinator who will coordinate day-to-day management of the Woodland Trust’s land and property processes, and third-party carbon projects, particularly in Scotland where the majority of our carbon projects are under development
The Role:
• Support the delivery of Woodland Carbon Code projects by producing documentation, managing project data, and helping meet compliance and audit requirements.
• Act as a first point of contact for Land & Property queries and communications, ensuring smooth and professional engagement.
• Provide administrative support, including managing purchase orders, sales invoices, and maintaining estate and land data systems.
• Assist with the creation of estate reports, legal documentation, and processes for site-specific data collection.
• Conduct or support WCC validations both on and off the estate and liaise with landowners on carbon projects, helping track progress and ensure verification standards.
• Build strong internal and external relationships to support project delivery and stay informed on evolving carbon standards and market developments.
• This role includes a mix of working from home and at one of our regional offices.
The Candidate:
We’re looking for someone who can bring or is keen to develop the following:
• A good understanding of - or willingness to learn - estate functions, legal requirements, and natural capital codes such as the Woodland and Peatland Carbon Codes.
• Basic knowledge or experience of woodland creation for conservation and carbon benefits.
• Awareness of woodland creation grant schemes across the UK nations.
• Strong organisational skills and the ability to work collaboratively with both internal teams and external partners.
• Excellent attention to detail with confidence in data handling and using Microsoft Office, particularly Excel.
• Effective communication and negotiation skills to support stakeholder engagement and project delivery.
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams week commencing 7th July 2025.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Our Policy and Public Affairs team is central to achieving Marie Curie's mission: ensuring everyone gets the best possible experience at the end of life. They work to challenge the deep-rooted inequalities that shape who receives care, how they experience it, and how their families are supported. You'll be joining a passionate, collaborative group working across the UK to shape national policy, amplify unheard voices, and influence systems to be more just and compassionate
As a Policy Manager - Equity & Equality you will address systemic barriers and inequities in end of life care. You'll develop evidence-based policy positions, translate research into actionable recommendations, and work directly with stakeholders, communities, and decision-makers to advocate for change. You will play a vital role in influencing activities within the equity and equality workstream by promoting equity of access and experience in end of life care.
Main responsibilities:
- Lead specific areas of policy and influencing work focused on inequities in end of life care, under guidance from the Senior Policy Manager.
- Analyse research and policy trends, develop clear and inclusive policy recommendations, and produce high-quality outputs (briefings, consultation responses, blogs, reports).
- Build relationships with decision-makers, community organisations, and stakeholder networks to embed the voices of underrepresented groups in all policy work.
- Help ensure lived experience is central to our recommendations by co-producing projects with affected individuals and communities.
- Represent Marie Curie at external events, policy coalitions, and media opportunities; act as a spokesperson on relevant equity issues.
- Contribute to funding bids, internal working groups, and cross-UK collaboration to ensure a joined-up policy approach.
Key Criteria:
- Strong policy analysis skills and experience producing impactful evidence-based policy products.
- Knowledge of the UK policy landscape and experience of working with decision-makers or public bodies.
- Understanding of equity, equality, and structural barriers in health or social care.
- Confident written and verbal communicator with the ability to translate complex evidence into clear messaging for a variety of audiences.
- Experience leading or supporting cross-functional projects and working in multidisciplinary teams.
- Commitment to inclusive and participatory approaches, particularly working with people affected by dying, death or bereavement.
- Experience in one or more of the following will be advantageous: palliative care, health inequalities, bereavement support, or social justice campaigns.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: June 25th, 2025
Salary: £35,530 - 39,474 per annum (+ £3,500 London Weighting Allowance if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: This role is home-based with a requirement to attend our Embassy Gardens office in London once a month. Alternatively, hybrid working is available, offering flexibility to work from the office as needed.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
The Woodland Trust is looking for a Senior Cloud Solutions Engineer to act as a technical lead on all cloud infrastructure and systems which involved complex solution design and implementation.
Role:
• This role is key to support and enable the successful completion of technology projects.
• Lead the delivery of technology infrastructure and its associated projects.
• Support with the Trusts technology governance process and takes ownership of the creation and management of policies and procedures.
• Lead cloud solution design for new systems and migrations through implementation phase.
• Assess technical challenge and risks to identify and communicate solutions that resolve and meet organisational requirements.
• Manage complex technology implementation, system upgrades or migrations and operational troubleshooting.
• Develop and maintain disaster recovery plans to safeguard the organisations data and operations.
• Act as a key point of contact for technical guidance and assurance to project managers and key stakeholders.
• Facilitate technical reviews and discussions with stakeholders and working groups.
• Lead of change advisory board proposals and authorises changes.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• You’ll have experience leading high availability and disaster recovery architecture design and implementation across cloud, storage, server, virtualisation, network, and application architectures.
• You’ll have strong problem-solving skills to tackle complicated infrastructure issues.
• You’ll have experience leading on cloud solutions and architecture.
• You’ll be qualified in Azure Administrator Associate and Azure Solutions Architect Expert.
• You’ll have experience evaluating, designing and migrating on-prem servers and applications to the cloud.
• You’ll have good knowledge in Identity and Access Management (IAM) practices and solutions including Privileged Identify managements, Authentication policies and Network Security policies.
• You’ll have experience in Azure including, Azure governance, Azure IaaS design, Azure PaaS design, Azure Resource Management, Azure Backup and Azure Site Recovery.
• You’ll have effective communication skills with the ability to communicate complex ideas to stakeholders in the organisation.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 14th - 18th July 2025.
The client requests no contact from agencies or media sales.
PROGRAMME MANAGER (GIVING PLATFORMS)
Salary: £38,000 - £42,000 per annum
Reports to: Senior Manager - Giving Platforms
Department: Marketing, Fundraising & Engagement
Location: Stratford w/ high-flex (1 - 2 days per week in the office)
Employment type: Fixed-term contract until May 2026
Working hours: 35 hours per week
Closing date: Sunday 22 June 2025, 23:55
Interview date: w/c 30 June 2025
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.
We have an exciting opportunity for you to join us as a Programme Manager (Giving Platforms). We need you to manage and coordinate cross-functional delivery teams, including external fundraising platform partners. You'll ensure the efficient implementation of a shared, insight-driven, and audience-led vision, to deliver CRUK's commitment to research.
In this role, you'll foster an empowered culture within cross-functional teams, building a collective sense of shared ownership of end-to-end outcomes, while maintaining oversight of the entire delivery process and its role in MFE-wide operations and outcomes.
What will I be doing?
Driving continued growth of CRUK audiences and supporters by proactively managing the delivery of the Giving Platforms programme with implementation plans, working collaboratively and cross-functionally across MFE and beyond, within the allocated budget
Ensuring that agile cross-functional teams deliver against shared audiences, volume, value, contribution and other objectives, by effectively managing activities, while empowering team members to make decisions
Collaborating with MFE Proposition teams to develop understanding of their audience needs and income objectives, and supporting them to achieve this by implementing tests and initiatives that leverage opportunities on third party and CRUK owned giving platforms
Driving a culture of end-to-end delivery, building excellent working relationships, and ensuring a collective understanding of the Giving Platforms programme
Ensuring that standards are set and upheld for proposition squad processes and culture - including frequent touchpoints and communication cross-functionally, in conjunction with the Senior Programme Manager, Programme Community of Practice and any external benchmarking of best practice in our sector
Ensuring sound resource allocation plans, proposition briefs and business cases are developed
Facilitating group activity e.g. proposition squad or working group, including cross-functional decision making, dependency, risk, and issue mediation
Effectively and efficiently coordinating any changes to the implementation plan, using tools such as service blueprints, working in collaboration with Internal stakeholders, to ensure than any amendments are driving the product/proposition towards the desired outcome
Working with the Senior Manager (Giving Platforms) and Programme Community of Practice to establish appropriate governance frameworks
Working with external stakeholders, such as third-party fundraising platforms to meet CRUK in year and long-term goals
What skills are we looking for?
Experience of project management principles and methodologies - aligned to the need of the programme and best practices
Proven ability to manage complex projects involving multiple stakeholders either within a charitable or commercial environment
Strong facilitation skills, including the ability to effectively manage cross-functional teams and meetings to deliver the required outcome within the time allocated
Ability to work within a complex and ambiguous environment, ensuring speedy decision-making and timely resolution of issues, including the ability to understand, work and communicate with both technical and non-technical stakeholders
Adoption of a growth mindset-constantly seeking ways to improve and champion existing processes and approaches within the wider business
Communication skills, both verbal and written, with the ability to influence and negotiate effectively within a cross-functional and cross-disciplinary environment, explaining complex information clearly at a senior level
Strong commercial skills and financial awareness.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.
Part 1: Job profile
1.1 Purpose of job
To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.
Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.
Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.
1.2 Position in organisation
The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.
The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.
Part 2: Key duties and responsibilities
2.1 Management Responsibilities
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To manage the fundraising/communications staff and volunteers.
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Hold and record regular staff supervisions.
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Ensure that Spires’ policies are adhered to.
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Attend Spires’ managers meetings.
2.2 Income generation
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Maximise existing and find new income to meet agreed income targets.
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Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation.
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Produce and submit quality funding reports to meet deadlines.
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Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice
2.3 Planning, monitoring and reporting
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Contribute to the internal planning and budget setting, setting out clear plans for income generation.
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Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees.
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Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.
2.4 General
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Review and update the fundraising strategy.
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Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
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Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.
Part 3: Person specification
3.1 Essential experience
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Experience of working in the fundraising sector in a professional capacity
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A demonstrable track record of successfully generating income and achieving targets
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Producing impact and evaluation reports for funders
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Writing for different audiences/contexts
3.1.2 Desirable experience
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Working in the homelessness or social care sector
3.2 Knowledge
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Understanding of the principles of effective fundraising
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Understanding of the principles of effective marketing, communication and diverse donor motivations
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Good financial acumen, including being able to produce budgets and forecasts.
3.3 Essential skills and personal qualities
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Excellent written and spoken communication skills
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Information management skills (GDPR)
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Good influencer and negotiator
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Highly organised with attention to detail
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Confident and enthusiastic with excellent interpersonal skills
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IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
The following are required of all roles with Spires. However, you do not need to address these in your application:
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Compassion for and awareness of issues facing our clients and service users
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An understanding of and commitment to diversity and equality
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Able to work in a flexible, approachable manner in response to changing organisational requirements
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Willingness to develop personal competencies as appropriate to support objectives
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.
Probation: This post is subject to a 6 month probationary period.
Notice: This post is subject to an 12 weeks’ notice period once confirmed in post.
Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.
DBS Check: Because of the need to interact with our vulnerable clients a satisfactory enhanced DBS check will be required.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Job Title : Customer Services Handler
Location: Lancing/Littlehampton (Hybrid – 3 days in the office)
Salary: £25,685 per annum (Band C, Level 3)
Hours: 35 hours per week
Contract: Permanent
About The Role:
At Unity Insurance Services, we’ve been supporting not-for-profit organisations for over 80 years. As a trusted and specialist insurance broker for Scouts, Girlguiding, charities, and community groups, we pride ourselves on delivering tailored, empathetic service to every client. Owned by The Scouts, we share a passion for making a difference and reinvest our profits to help young people gain Skills for Life.
What you’ll be doing:
You’ll play a central role in delivering a high-quality, efficient, and responsive service to our customers and internal teams. From handling phone, email, and live chat queries, to supporting our insurance claims and office operations, your work will directly contribute to the smooth running of our business.
As the Customer Services Handler, your Key Responsibilities will include:
- Managing incoming queries via email, live chat, and phone, providing expert and timely support
- Supporting insurance claims, policy changes, and document processing
- Ensuring accurate and compliant record keeping
- Coordinating office activities, including meetings, supplies, and facilities
- Assisting clients with documentation and insurance-related queries
- Maintaining strong relationships with both internal colleagues and external clients
What we are looking for in our Customer Services Handler:
We’re seeking someone with excellent communication skills, attention to detail, and a proactive approach to their work. Ideally, you’ll have:
- Previous experience in a customer service or administrative role
- Strong IT skills (Word, Excel, email)
- A conscientious, organised, and team-focused attitude
- A passion for delivering outstanding service and upholding our values of Integrity, Respect, Care, Belief, and Cooperation
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 11:59pm Monday 30th June 2025
Interviews will be held in person week commencing Monday 21st July 2025
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Housing Interventions Worker (Custody Based)
Location: HMP Cardiff
Salary: £26,339 per annum plus benefits
Vacancy Type: Permanent, Full Time
Are you looking for an exciting new role where you can make a difference?
We are recruiting for a Housing Interventions Working.
Here at Forward Trust, we deliver a complex range of housing and drug and alcohol recovery focused services in the unique prison environment. Our support includes providing housing advice and support and general advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and interventions and treatment programmes.
The Forward Trust services which are delivered within Welsh prison settings are commissioned by Ministry of Justice and are delivered in partnership with HMPPS prison and probation colleagues and G4s prison colleagues and HMPPS Probation resettlement colleagues at HMP Parc. Integration and partnership are integral to the work we do.
We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”
Role Responsibilities
Working in HMP Cardiff, HMP Swansea with occasional need to attend HMP Parc, the postholder will mainly be co-located with Probation resettlement colleagues and working directly with service users on the wings within the prison and also providing face to face housing interventions premises when required.
In this role you will be delivering Housing focused interventions to improve housing opportunities and play a key role in homelessness prevention for men on probation. In order to achieve sustainable housing outcomes you will ensure that a holistic assessment of need is completed with onward referrals to specialist services made for any identified need
If you are an experienced, positive and solutions focused individual with a passion for preventing homelessness, reducing reoffending and supporting meaningful change in the lives of people involved with Criminal Justice services this could be the ideal role for you
Our Vision
Everybody deserves a place to call home. We work with men on probation who are homeless or are at risk of homelessness to progress through their housing journey and take steps towards stable accommodation. In doing this we will connect them to skills, options and services that will empower them to have ownership of their housing journey.
Our service supports, informs and empowers our neighbours in custody and the community, on every step of their journey to regain or retain housing and reach their full potential.
All prison-based roles will require enhanced DBS and G4S enhanced level 2 security vetting.
This process can take up to 2-4 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.
Checks will require you to provide information on the below:
- Yourself (personal information, financial information, police information, criminal history)
- Your family (parents, parents’ partners, siblings, partner(s), children)
- Co-residents
- Associations that may cause a conflict of interest with your role or the prison service.
- Background checks across police information systems on you, your family and other associates
- Credit reference checks
- Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
- Other government and overseas agency or police checks.
The Ideal Candidate
Please see a list of skills and experience needed below for this role.
- Good knowledge of the Housing and Welfare Benefits system
- Experience of assessing adults in need of support around housing and social support and/or substance misuse
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
Purposeful vision. Agile planning. Steadfast persistence.
PLANNING MANAGER
Salary: £40,000 - £44,000 per annum
Reports to: Planning and Change Lead
Directorate: ?Marketing, Fundraising & Engagement
Contract: ? Permanent
Hours: ?35 hours per week
Location: ?Stratford, London w/ high-flex (1-2 days per week in office)
Closing date: Wednesday 25 June 2025, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for a Planning Manager to ensure the execution of CRUK's mass audience strategy through MFE plans, empowering teams to achieve our goals efficiently and effectively. This is a brand-new position and will be crucial for driving change across the business.
You will help drive a step-change to make MFE become a truly audience-centric directorate, especially in the way we translate strategy into plans. You will help design and embed a new approach to planning in MFE, centrally setting clear priorities and improving how agree and align resource to achieve our shared goals.
In a lively, vibrant working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Support the design, build and implementation of an integrated and well-sequenced planning process to successfully drive forward delivery of the mass audience strategy, including putting a much greater focus on audience needs in the way we plan our work
Support the running of this planning process, working with stakeholders across MFE and key partners in other directorates to align priorities, activity and KPIs.
Support the design, build and implementation of MFE quarterly business performance reviews to drive alignment with the audience strategy and ensure prioritisation and investment decisions deliver on overall strategic goals
Contribute to the development of a '3-year plan' for MFE, translating the mass audience strategy into a high-level plan of priorities and activity
Act as a key interface for MFE with other directorates, ensuring support functions receive a joined-up view of needs, requirements and priorities across MFE, aligned to the mass audience strategy (including deputising for the MFE Planning & Change Lead on forums relating to CRUK-wide planning)
Support improvements to how CRUK-wide planning is done, including how we align people and budgets to achieve our shared goals, especially in areas of org-wide shared resource (e.g. Creative)
Support the design, build and implementation of a new fit-for-purpose governance structure for MFE, and support the MFE Planning & Change Lead in running this new governance
Champion process optimisation initiatives across MFE to deliver efficiencies and improve employee experience
Work with colleagues in Fundraising Finance to ensure financial and operational planning are integrated and aligned, and to collaborate at key points in the business cycle (e.g. target-setting, budgeting etc)
Contribute to writing impactful papers and presentations for a variety of stakeholder groups, including MFE SLT
What are we looking for?
Experience of operational planning and/ or project management, ideally including setting-up new planning processes
Strong project management and planning skills, including resource and risk management
Comfortable with working flexibly and in a rapidly changing working environment, including the ability to set and manage own workload and priorities
Ability to work through ambiguity and to navigate new territory
A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"
Significant experience working in a fast-paced environment, managing multiple and complex projects.
Excellent communication skills and the ability to build strong relationships with and influence a wide range of individuals
Highly organised with a proven ability to show initiative, and a strong desire to achieve outcomes of an excellent standard
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Our client are the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.
Each year, they help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through their 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, they offer practical, personalised support to those who need it most.
Demand for our client’s services continues to be high – and the financial pressures on the organisation have grown. That’s why they have launched a new strategy focused on deepening their impact, building long-term resilience, and reaching those most in need.
Chief Operating Officer
Location: Hybrid with typically three days a week in the London Office (City)
Salary: Up to £90,000
It’s an exciting time to join the charity as they evolve the way they work, grow new income streams, and strengthen their influence across the banking sector. They are embarking on a new three-year strategy, which has led to the establishment of the new post of Chief Operating Officer, to help drive the organisation forward.
As Chief Operating Officer, you’ll deputise for the CEO, playing a key role in ensuring organisational effectiveness alongside other members of the senior team. You will lead a small team of colleagues across the support functions of Finance, HR, Governance, IT, and Risk Management and will work on strategic projects across the organisation.
Our client are looking for a solutions-focused ‘can do’, visionary leader who will lead from the front in challenging situations and who has:
• A track record of strategic delivery, with a commercial approach.
• Proven experience of dealing with organisational-wide complex challenges and of providing practical solutions.
• Proven experience in strategic financial planning, budgeting, and analysis, with a strong track record of driving operational efficiency.
• Exceptional people leadership and management capabilities, as well as HR knowledge.
• Experience of successful working with stakeholders, including Trustees.
• An ability to track and juggle multiple workstreams.
• Clear and evidence-based written and verbal communication.
• An ability to work in a professional and empathetic way.
• Experience of working at a senior level (or as a trustee) in a not-for-profit organisation.
Our client believes that diversity enriches their workplace and enhances their ability to innovate and excel. They encourage applications from candidates of all backgrounds, identities, and experiences to join us.
To access the full Appointment Brief for further information and to apply to this role, please click ‘Redirect to Recruiter’.
Recruitment Timetable
Deadline for applications: Wednesday 16th July
Interviews with Prospectus: 23rd – 30th July
Engagement meeting with client: 4th August
Panel interviews with client: 7th August
Preferred candidate to meet Chair: 11th August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with two city primary schools both with an individual and distinctive ethos. An exciting opportunity exists for a Fundraiser to join the team. As Fundraiser, you will raise philanthropic income at multiple levels from a variety of income streams including local businesses, individuals, trusts and foundations to support both schools’ fundraising priorities including repayment of the school’s deficit budgets. This is a full-time, permanent role, hybrid working in London, Soho, with at least 2-3 days in the office.
Who are we looking for?
Ideal candidates will have experience in fundraising or income generation, completing bid applications and have experience of working within a results-oriented environment and with a record of achieving income targets. You will have outstanding communication skills both in writing and in person, as well as a proven track record of influencing and negotiating. You will be able to think strategically in the short, medium and long term and resolve complex problems. Excellent interpersonal skills, diplomacy, discretion and tact are also essential for the role. Direct experience of fundraising/income generation within an educational or charity setting would be a bonus however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Database Administrator to join our central services team to support Freedom from Torture future database capacity and optimisation.
Would you like to join our award-winning organisation?
About the role
We are seeking a dedicated and experienced Database Administrator (DBA) to join our central services team. The DBA role supports Freedom from Torture's (FfT's) data security, integrity and functions. FfT's primary data systems include client (patient) data records and fundraising and engagement data as well as HR records.
Working closely with pir clinical and fundraising teams to understand their needs and provide the technical expertise and solutions that enhance their operations.
About you
You will be experienced DBA, with advanced SQL skills, including performance tuning and optimization with experience in using database monitoring and performance tools. You will also have expertise in cloud technologies.
You wil have the ability to work collaboratively across departments with the ability to explain technical concepts in a clear and accessible manner. You will have strong organisational skills and the ability to mange multiple projects.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £51,731 - £60,008 per annum.
To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be partnering with The Stoll Foundation, who provide affordable, high-quality housing and support services to enable vulnerable and disabled veterans to lead fulfilling, independent lives. They are searching for a Fundraising Officer to join their team.
As Fundraising Officer, you will support the overall fundraising target for The Stoll Foundation and provide excellent administrative across the team. You will be working with the Fundraising Manager with mailouts and funder visits and support the wider fundraising team in delivering written appeals to individuals for regular giving and legacy campaigns. In addition to this, you will support colleagues to put-on high-quality fundraising events by providing strong administrative support and acting as first point of contact for event participants and attendees where appropriate. You will support on departmental and Stoll wide meetings, preparing agendas, distributing papers, taking and circulating minutes. You will also ensure that the fundraising database, donor files and other written documents are accurate, kept up to date and regularly reviewed.
To be considered for this role, you will need:
- High level organisational skills to handle varying administrative tasks effectively
- An understanding of, and commitment to evidence of working in a fundraising team for at least 6 months
- Highly IT literate, with previous knowledge of donor databases and project management systems
- Demonstrable excellent interpersonal and communication skills
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill via the apply now button.
Salary: £30,652
Permanent, Full-time
Location: SW London with hybrid working (two days per week in the office)
Deadline - Applications are being reviewed on a rolling basis, so please send your CV to Dominic ASAP
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.