Supporter experience manager jobs in angel, greater london
We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.
Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.
The Senior Direct Marketing Executive is a key role within the Acquisition & Development Team. They will be driving collaborative working as they lead on cross functional digital projects across Brand, Fundraising and more! We are looking for a digital expert who thrives in an independent working environment and who can hit the ground running to lead on email strategy, a digital fundraising audit and the projects that arise from that. They should be solutions focused, proactive, innovative and collaborative.
Location/base: This role will be based from home, but will require regular travel to London, Birmingham and other Trust locations for meetings and team days.
Key Accountabilities:
- Reviewing, owning and implementing our Digital Fundraising Audit project – taking the actions to complete the audit, and also leading on the workstreams that come out of it.
- Leading on email strategy and becoming a super user of Marketo, our email platform, and continuously looking to optimise ways of working regarding emails.
- Leading on onward journeys and reporting on them on a regular basis.
- Working closely with the CRM Manager and Supporter Journey Manager to ensure excellent supporter experience, clear data flows and journey maps are completed for all digital campaigns.
- Developing strong relationships with internal and external stakeholders – from brand marketing and web development teams to creative and paid media agencies.
- Working closely with the Acquisition Team to help us deliver detailed digital analysis of campaigns.
- Ensuring we explore new and innovative digital opportunities, while remaining compliant.
- Reforecasting income and expenditure for areas of responsibility.
- Support the wider Individual Giving & Legacy team as required, including stewardship of other donor audiences during peak seasons and campaign support as required and agreed with their team manager.
Person Specification
Essential
- Demonstrable digital experience, particularly within a role or organisation focused on conversion and direct response
- Strong interpersonal skills, skilled at building internal and external relationships.
- Experience of analysing digital campaign performance and optimising in order to meet fundraising targets.
- Experience of email marketing and email marketing platforms.
- Ability to work independently and drive projects forward proactively.
- Strong written and oral communication skills.
- Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence
- Proficient in the use of MS office applications, particularly Excel and Word.
Desirable
- Experience of working in a digital fundraising role in a charity
- Technical experience of digital platforms
- Experience of building reports and using PowerBI
- Understanding of Fundraising regulation and statutory data compliance,
- Knowledge of Fundraising databases and customer relationship management programs
- Experience of working in a fast paced and ambitious team environment.
What We Offer
In addition to your salary of £39,250, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
About us:
At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.
At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
About the role:
The HR Assistant plays a vital part in supporting Back Up’s People Strategy by helping create a smooth, inclusive, and well-organised experience for all staff and volunteers. This part-time role provides essential administrative and coordination support across the HR function, from keeping records up to date to helping with onboarding, meetings, and employee engagement. It’s a great opportunity for someone who’s organised, keen to learn, and passionate about making a difference in a values-led charity. By supporting strong systems and processes, this role helps ensure our people feel valued and supported to do their best work.
For full details please see our job description.
How to apply
Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 15 June 2025.
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A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
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A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
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A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
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We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First round interviews will be held on a rolling basis or from the week beginning 16 June 2025 If you cannot make any of those dates, please indicate this when you apply.
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.
Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
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Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
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Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
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Can lead operational planning and budgeting.
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Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
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Has a vision for how working practices and culture can develop for the better.
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Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
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Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
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Has experience of supporting and developing managers through change.
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Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
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25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
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Salary Sacrifice Pension scheme
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Flexible working options
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Enhanced maternity, adoption and paternity pay
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24/7 Employee Assistance Programme
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Wellbeing programme
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Interest free loan for season tickets
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Cycle to work scheme
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Free parking and secure bike locks
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Training and development financial support and/or study leave
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Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 16 June at 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Reporting to a Head of Corporate Partnerships, this role would be a sales and account-support role, providing administration and account management support to the Corporate Development team; one Senior Corporate Partnership Manager, Membership Development Manager, Partnerships Development Manager, Development Officer and Head of Corporate Partnerships.
A particular focus area will be administrative and new business support, together with account management of new and current supporters.
This role plays a key part in delivering our revenue goals as the Gallery strives to become more financially resilient.
This is a full time, permanent position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
SA/GF/UKFS-R1
Position title:
Systems Accountant
Reports to:
Global Finance Officer
Location:
REMOTE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
Competitive
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, extendable and renewable)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025
Approx. Interview & Role Commencement Date(s):
Interviews: W/C as and when suitable candidates apply
Start: ASAP thereafter
ROLE OVERVIEW:
Muslim Hands is seeking a dynamic and experienced Systems Accountant to lead the implementation of a bespoke budget and finance management system for our grant-receiving partners. This role is critical in ensuring smooth onboarding, system integration, and ongoing support to enhance financial management practices across our partner network.
See full role details attached!
Notes:
Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.
We reserve the right to end the application procedure early should the right candidate be found.
Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025
The client requests no contact from agencies or media sales.
Board Manager
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office (1 or 2 days in the office per week)
Salary Range - £50,000 - £55,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will take on day to day responsibly for carrying out core company secretarial activities and related corporate governance responsibilities. You will work closely with the CEO and the Board of Trustees to ensure that Macmillan is held to the highest standards of governance. This will involve delegation for Chief of Staff/Company Secretary (CoSec).
You will lead our engagement with Trustees, developing a strategic forward plan and sequencing Board and Committee activity to achieve the best outcomes for the organisation. With our trustee objectives in mind, you’ll ensure the smooth running of all governance operations, supporting the Executive team and trustees with all meeting-related requirements to enable them to fulfil their roles to the highest standard.
About you
This role requires candidates to have demonstrable experience of operating in a very similar or comparable role.
The successful candidate will demonstrate the following skills and experience:
- Previous experience/qualifications as a Company Secretary and/or experience of working closely with Board and Executives to drive good governance
- Experience of, or a willingness to develop a working knowledge of Companies Act and Charities Act requirements.
- Strong planning and organisation skills including the ability to prioritise and to work quickly and calmly under pressure, producing work to tight deadlines and to a high quality.
- Excellent verbal and written communication skills.
- Team player with strong interpersonal skills and an ability to develop effective working relationships with people throughout the organisation and externally.
- Good working knowledge of Microsoft Office applications, including Outlook, Teams, Word, PowerPoint and Excel and a desire to understand and use additional Governance-specific systems.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 29th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness.
This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential.
In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.
The client requests no contact from agencies or media sales.
Challenge Events Assistant
12 months fixed term
Full time (34.5 hours)
Hybrid between home and our London Office
£24,850 - £27,850 per annum
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
We are looking for a 12 months fixed term Challenge Events Assistant with excellent supporter care and Excel skills to join our growing team as we support over 100,000 people to raise £35m for people living with cancer.
You will work as part of the Challenge Events Assistant team to manage the stewardship and data for our large portfolio of Challenge Events.
You will provide excellent supporter care by email, through our CRM system and online through our Facebook inbox and private event groups and fulfil participant requests using our systems and processes.
You will also be responsible for sorting and formatting data in Microsoft Excel for a range of purposes. This could include, but is not limited to, helping us import participant data on our event management system and creating mailing lists for our comms.
You’ll be rewarded by joining a fun and high-performing team at one of the UK’s most loved charity brands. You will also be rewarded knowing your work is making a real difference to people living with cancer.
This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus.
You will be compensated for your weekend work with days in lieu and we commit to developing you throughout your career at Macmillan. We also offer benefits including life assurance, pension, generous leave and interest free loans for season ticket and gym membership.
Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
About you
We are looking for someone who has a foundation in the skills outlined in the section of the role profile labelled ‘To do this role, you will have...’, so please make sure you clearly demonstrate these in your application.
You will also have demonstrable experience of:
- Administration
- Data Management
- Good time management
- Experience in providing excellent supporter care
- Strong written communication skills
- Good teamwork
- Excellent attention to detail
Recruitment Process
Application deadline: Wednesday 4th June 2025 at 23:59.
1st interviews - 9th June 2025.
To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



Job Title: Property Manager
Location: Hybrid Working with a requirement to occasionally work at Head Office (Vauxhall, London) and visit our Refuge sites.
Salary: £49,538.49 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Property Manager to provide high quality support which will give our survivors of domestic violence and their children living in our refuges a safer environment to live.
We are recruiting for a Property Manager to join our growing Property team, we are looking for a committed and knowledgeable person to lead our property asset management. This is an opportunity to support women and children facing multiple barriers to safety and recovery, including survivors with insecure immigration status, experiences of homelessness or substance misuse.
You will provide leadership in day-to-day service delivery, ensuring high standards of property management. You will oversee a portfolio of property for programme of works, lease and contract management and create a contractor supplier database.
This role is ideal for someone with experience in property and contractor management who wants to make a difference for our survivors. You will be supported to develop your knowledge and skills with training and development opportunities.
If you are committed to making a lasting impact in the lives of survivors and thrive in a dynamic and values drive environment, we would love to hear from you.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 9 June 2025
Interview date: Week Commencing 16 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
About Us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure The Royal Marsden’s nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the Role
As a Philanthropy Executive, you’ll be at the heart of the team, providing vital coordination and administrative support to help us engage and steward our generous supporters. You’ll work across Major Gifts, Trusts and Foundations, and Stewardship and Communications, ensuring our donors receive an exceptional experience. This role is perfect for someone proactive, highly organised, and keen to build a career in Major Gifts fundraising.
You’ll be responsible for:
- Supporting the creation of compelling proposals, reports and thank-you communications
- Coordinating donor events, hospital tours and bespoke experiences
- Producing high-quality digital and print communications using InDesign
- Maintaining accurate donor records and supporting income processing
- Liaising with colleagues across the Charity and hospital to deliver impactful stewardship
We’re looking for someone who can bring:
- Excellent written and interpersonal communication skills
- A proactive, can-do attitude and great attention to detail
- Strong organisational and project management abilities
- Experience managing multiple tasks and deadlines
- Previous experience in an administrative, fundraising or supporter care role
- Proficiency in databases and Excel (experience with Raiser’s Edge is a plus)
What we offer:
- A supportive and friendly team of colleagues
- Hybrid working between home and our bright modern office in Chelsea, with occasional travel to Sutton
- 27 days annual leave (plus bank holidays)
- Generous pension scheme with up to 6% employer contribution (increasing with length of service)
- Subsidised staff restaurant
- Blue Light Card discount scheme
- Access to an Employee Assistance Programme designed to save you money and improve your physical, financial, and mental health and wellbeing.
- Free online GP appointments, eye tests and workplace glasses contribution
- Training, development, and career progression opportunities
We value diversity and are committed to creating an inclusive working environment for all. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
The client requests no contact from agencies or media sales.
Purpose of the post
HDR UK are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Senior Public Involvement and Engagement Manager and matrix managed within the Big Data for Complex Disease team, this is a pivotal role that will maintain and build upon an established strategy and programme of activities embedding the patient and public voice at all stages of work with the Driver Programme.
Your work will also support best practice delivered as part of the Public Engagement in Data Research Initiative (PEDRI), a vital UK-wide multi-stakeholder initiative that aims to facilitate a sector wide shift focused on establishing and advancing good practices for public involvement and engagement (PIE) with data-driven research and statistics.
You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for patient and public involvement and engagement.
This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public in research, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of disease.
The successful candidate will have a track record in working with individuals, groups and communities and can communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.
We are particularly interested in candidates who have experience of working with diverse communities and using trauma-informed practices to engage with those having lived experience of a variety of health conditions.
Main responsibilities
Big Data for Complex Disease PPIE strategy and delivery:
- Lead on the delivery of the PPIE strategy for the Big Data for Complex Disease driver programme, with oversight from the Senior PPIE Manager and Senior Programme Manager.
- Develop and deliver training and support best practice for researchers working with patients and the public on involvement and engagment in health data research.
- Support member development and growth of the network of patients and public contributors involved in the Big Data for Complex Disease driver programme, including by providing training and guidance on data science and its use in the programme.
Embedding PPIE in our work:
- Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
- Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
- Review and provide advice on PPIE elements of research projects ensuring adequate PPIE is incorporated and provide advice and support where needed to researchers.
- Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK Involvement and Engagement team to grow involvement of currently underrepresented and underserved groups in health data science.
- Build and manage relationships with colleagues within the Big Data for Complex Disease driver programme and relevant partners like the British Heart Foundation (BHF) Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
- Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
- Horizon scan and liaise with colleagues across HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.
- Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public where necessary identifying training requirements as needed.
Developing PPIE best practice and collaborative working:
- Work with the Senior PPIE Programme Delivery Manager and the rest of the PPIE Central team to share best practice and examples of successful PPIE practices that could influence our work, including through the Public Engagement in Data Research Initiative (PEDRI).
- Collaborate with the Senior PPIE Programme Delivery Manager, the PPIE Central team, and the HDR UK’s Institute-Wide PPIE Leads Group to lead public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
- Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
- Monitor and report on performance of PPIE across the Programme, make effective use of digital approaches to maximise the ability to collaborate, communicate and continuously learn.
Knowledge, skills and experience
Experience
- Educated to degree level or equivalent
- Experience of working with patients, carers and members of the public with diverse interests.
- Experience of working with community organisations and diverse voices
- Experience of running patient/public involvement activities
- Experience of developing, implementing and evaluating patient and public engagement and involvement strategies and methodologies, preferably in a research environment
- Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
- Experience of writing / developing content for public and research audiences and delivering presentations
- Experience of demonstrating an understanding of health research and the needs of patients and the public
- Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
- Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
- An understanding of the public sensitivities of using health data for research
Skills
- Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
- Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
- Good influencing and coaching skills.
- Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
- Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
- Strong analytic skills with the ability to frame problems and solutions in a logical manner.
- Ability to work autonomously and make decisions without supervision.
- Ability to work collaboratively and as part of a multi-disciplinary team.
The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.
You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.
Key Tasks
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan
- To lead on the development and support of Regional Hubs, including support with grant funding and income generation
- To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
- To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
- To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget
- To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
- To recruit external partners to participate in the Mutual Mentoring programme
- To liaise closely with members of the Amplify Team in the development of national partnerships
- To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
- To deputise for the Director as and when required
- To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for this role, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
We are excited to announce that in September we are opening two new clubs in Bromley borough (location to be confirmed). One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years). We are seeking support workers for these new clubs.
We are looking to appoint a number of support workers to provide an inclusive, welcoming and supportive environment for our autistic members.
Working under the supervision of Programme Delivery Managers and Supervisors, key responsibilities include:
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Programme support and activity delivery. This includes delivering activities for members at the clubs during term time and school holiday activities.
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Supporting members with their engagement and development in activities, both educationally and socially.
Salary Band: £ 13.85 per hour
Contract Type: Casual worker contract
Working Pattern: Weekday(s): late afternoons and evenings. School holidays: mornings and afternoons. Weekend trips.
Location: Bromley based location
About you
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills. You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you are keen to join us at CASPA and believe you have what it takes to be a CASPA Support Worker please read through the job description. This will give you more information about what is required for the role. It also includes a person specification.
Pleae apply with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
You will also need to complete our application form on our CASPA website.
The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check.
Closing date for applications 3rd June 2025 We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
About the role:
In this role, you’ll be at the heart of a team transforming the lives of people who need support the most. Working alongside the Regional Services Manager, you’ll have the chance to make a real difference in the lives of clients at our Ashley Road, Milton House, and Highbury New Park projects. You will provide vital support to those facing complex challenges, including mental health difficulties, substance use, trauma, and physical health concerns. Your work will directly impact their ability to recover, rebuild their lives, and create a brighter future.
The role is all about using a strengths-based approach within a psychologically informed environment, supporting clients on their journey towards stability and independence. Your day-to-day will involve delivering tailored interventions, guiding clients through their recovery process, and helping them tap into community and statutory resources that can support their growth. With a focus on improving outcomes, your work will empower clients to build resilience, grow their confidence, and achieve lasting change.
As part of a dynamic and collaborative team, you’ll also promote client involvement and co-production, working alongside other agencies to develop programs that reflect the true needs of the community. Whether encouraging social inclusion, running physical health checks, or strengthening partnerships with local services, your role will drive positive change across the borough, creating opportunities for clients to thrive in every aspect of their lives.
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage your time and work across different Services & Teams to promote social inclusion and provide a wealth of Opportunities for our clients.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th June at midnight
Interview date: Monday 16th June at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.