Supporter experience manager jobs in angel, greater london
About Us
The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.
We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.
ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.
We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.
The Role
We are seeking a highly capable and motivated Deputy Director to lead our quality assurance work and play a central role in shaping and delivering cross-sector projects. You will oversee the management and strategic development of the Advice Quality Standard (AQS) and collaborate closely with the Director on broader organisational and policy initiatives.
You’ll represent ASA at external stakeholder meetings, manage contracts and project teams, and act as a senior leader within a small and dynamic team that is passionate about access to justice and social welfare.
Key Responsibilities
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Lead on the delivery of the Advice Quality Standard, ensuring its integrity and independence as a sector-wide benchmark.
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Manage and deliver strategic projects aligned with ASA’s business plan and broader goals.
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Represent ASA at external meetings, consultations, and strategic discussions with stakeholders.
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Line manage project staff and consultants, and oversee contract relationships with AQS licence holders.
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Build and maintain strong relationships with key partners and funders, including government and regulatory bodies.
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Identify opportunities for growth and development in ASA’s offer to the sector.
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Support ASA’s communications strategy, including website, newsletters, and social media.
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Stand in for the Director when required and contribute to the wider running of the organisation.
What We’re Looking For
We are looking for someone who is passionate about social justice and experienced in leading quality assurance or project delivery in a public or voluntary sector context.
Essential skills and experience include:
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Commitment to the values of human rights, social justice, and access to justice.
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Strong project management skills and experience delivering strategic outcomes.
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Understanding of standards and quality assurance in service delivery.
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Excellent communication and stakeholder engagement abilities.
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Proven experience in managing people, partnerships, and budgets.
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Ability to work flexibly, independently, and as part of a collaborative team.
Desirable experience includes:
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Direct knowledge of the social welfare advice sector.
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Experience managing quality assurance frameworks in public services.
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Skills in fundraising, evaluation, or research.
Benefits
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Salary: £42,000 per annum (inclusive)
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Pension Contribution: 6% employer contribution
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Annual Leave: 30 days + 8 statutory bank holidays
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Flexible Working: Office space available in central London, with flexible hybrid arrangements
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Professional Development: Opportunities for training and learning within a supportive environment
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Impact: A unique opportunity to influence quality and standards across a critical sector
The client requests no contact from agencies or media sales.
Chief Operating Officer
Salary band: £50,000-£60,000 per annum, depending on experience
Reporting to: CEO
Key leadership role within a dynamic growing charity transforming young people’s lives in London.
We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.
Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.
Scope of role
We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.
The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility.
How do I apply?
If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible.
Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.
You can access Job Description, and Person Specification for this role directly via this site.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.
If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.
Benefits and entitlements:
You’ll be eligible for many of our benefits including:
• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
• Discretionary “Day for You” as an additional well-being day
• Opportunity to take a 6-week sabbatical after 3 years of service
• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
• Access to Workplace Options EAP (a provider of employee support services)
• Opportunity to Work from Home (in line with Trust policy)
• Opportunity to take part in the wider team’s wellbeing and social activities
• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Salary: £26,000 per year
Working hours: 35 hours/week
Department: MHCBS/Advice Services
Number of posts needed: 2
Location: Hybrid, 2 days/week in the office
Working Pattern: Monday to Friday
Reporting to: Head of Vulnerable Clients / MHCBS Manager
Contract: 1 year – Fixed-term contract
Application Closing Date: 11 June 2025
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Responsibilities and Accountabilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency
Essential Criteria:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive – open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our Six Regional Community Fundraisers, based across the UK. Covering the East of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the Region.
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Tearfund is looking for a Legacy Stewardship Officer to support our Legacy and In Memory marketing to increase the awareness amongst our audience about leaving a legacy to Tearfund.
The central purpose of the Legacy Team is to raise awareness of the opportunity to leave a gift in your will to Tearfund, stewarding with care and excellence those who have chosen to do so and to acquire more legacy pledgers for this growing income stream.
You will have strong administration skills, with a natural ability to communicate effectively with supporters to ensure all legacy-supporter records are accurately maintained and updated.
We are looking for a candidate who:
- Has excellent organisational and administrative skills for effective database management
- Can communicate well with existing and potential legacy supporters
- Can demonstrate an understanding of fundraising and marketing principles
Do your skills match what we're looking for? If so, please get in touch - we would love to hear from you!
Please note this is a permanent part time role working 21 hours per week. The full time salary is £33,572 per annum. The part time salary is £20,143.20 per annum. The working pattern will be agreed with the line manager.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team.
You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.
Key responsibilities of the role include but are not limited to:
- Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
- Initial point of contact for enquiries to the Property team.
- Manage routine office duties such as invoice requests and expenses.
- Schedule in key team tasks within the peaks and troughs of the range of team activities.
- Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
- You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
- You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
- You may be asked to organise emails, create presentations, and work within the teams filing system.
- You will receive reports from key team members and ensure they are ready to present through the Governance.
- You will co-ordinate and collage high level data collection provided by others for upward reporting.
- You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
- You will nurture positive relationships and information flow within the team groupings.
Essential Experience, Skills and Attributes
- Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
- Experience of designing and delivering high quality, proactive project administration.
- Experience of scheduling and dealing with Committees.
- Proficient IT skills, across Microsoft Office, and willing to learn new systems.
- Excellent written and verbal communication skills with the ability to create presentations and other communications.
- Experience of research.
- Experience of creating useful templates to support projects.
- Experience in prioritising competing demands and workloads.
- Experience of team-working and collaboration with an eye for detail.
- You will be assertive, able to use your own initiative and capable of managing upwards with tact.
- Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.
Desirable
- Experience within any field of Property, Construction, or Estate Management
- A good understanding of the local area (North Kensington).
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 18 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





Regional Fundraiser – Kent
Closing Date: 19th June
Interviews: 1st & 2nd July
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Kent (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role. You will be required to travel across Kent to meet supporters regularly and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
We will be holding an information & Q&A session for this role at 12:30 midday on Wednesday, 11th June. To receive a link to this, please get in touch with the Talent Acquisition Team for further support.
About You
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management.
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Medical Devices Co-ordinator to join the Clinical Asset Team. Your role is to support the Medical Devices Safety Engineer in pro-actively delivering maintenance responses, updating jobs on the CAFM system, ensuring compliance and asset management systems are up to date at all times.
This role is not open to sponsorship.
Role Requirements
- Provide operational assistance to all matters pertaining to clinical assets including compliance, asset management, service management and lifecycle management.
- Ensure clinical assets onsite are compliant or taken out of service.
- Allocate jobs to the appropriate contractor, using CAFM systems to create a document trail and manage frequently broken items, escalating issues to the Medical Devices Safety Engineer as appropriate.
- Raise purchase orders as required, appropriately storing relevant documents accessible to the team with expenditure tracked and ensuring appropriate service contracts are in place.
- Updating compliance system with relevant documents for compliance and tracking purposes (including those for Therapy items)
- Participating in the CAWG (Clinical Asset Working Group) and chairing and minute taking in absence of the Medical Devices Safety Officer
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- First response to clinical asset jobs coming through to the Helpdesk, co-ordinating with clinical staff at the scene, ensuring the appropriate response is carried out.
- Ability to work under pressure and to make decisions and problem solve as issues arrive
- React to orders and PPMs and within set SLA timeline, ensuring ongoing monitoring. Supporting the Medical Devices Safety Engineer in development of new PPMs.
- Collate relevant data and assist with the weekly work order tracker report and assist in distribution to relevant stakeholders.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
The role of Executive Assistant is needed to provide high-quality executive support to the Chief Executive and Senior Leadership Team. This role will oversee complex diary coordination and management, stakeholder support and communications, event planning, database management and administration for the Board of Trustees.
You’ll provide an expert administrative and coordination service to the CEO, liaising with multiple stakeholders, internally and externally. You’ll work reactively in response to changing priorities, as well as proactively, identifying ways to streamline communications, activities and engagements. You’ll be familiar with correspondence priorities, methods and composition, so that in the absence of the CEO, you can keep things moving and ensure that key stakeholders are attended to.
You’ll have a strong personal assistance and administrative background, preferably in the charity sector. You’ll be confident in juggling multiple workstreams and communicating with all levels of stakeholders. You’ll be patient, understanding and an attentive team player.
This role will be predominantly remote, however, some occasional travel to our London office (Vauxhall) will be required.
About One Small Thing
One Small Thing is striving for positive change across the justice system by implementing small things in a big way.
We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the ‘what’s wrong with them?’ line of questioning to a kinder, respectful and healing approach that asks, ‘What has happened to them?
Our vision is a justice system that recognises, understands, and responds to trauma.
Our mission is to redesign the justice system for women and their children by:
· Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally.
· Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations.
· Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it.
Our name reflects the value of those small things – empathy, compassion, respect – and their combined power to make a big difference to the individual - and to society as a whole.
Our Values
One Small Thing is built on six core values of trauma-informed care that underpin the way we work.
· Safety:
· Trustworthiness:
· Choice:
· Collaboration:
· Empowerment:
· Cultural Competency.
We offer the following employee benefits:
• We are a Real Living Wage Employer
• 28 days holiday plus Bank Holidays – pro rata
• A day off on your Birthday
• Long Service Award – extra holiday for 3+ years’ service
• A comprehensive induction and training programme
• An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.
• Enhanced Company sick pay scheme
• Team member of the month awards
• Refer a Friend Recruitment Bonus
• 5% employer contribution to your NEST Pension, increasing after 1+ years’ service
• Learning & Development opportunities relevant to each role
• Blue Light Discount Scheme
• Team building activities
• Regular collaborative team days
Personal Statement
• Decisions will be made on the basis of how far applicants meet the requirements listed in the Person Specification. Please ensure you address those requirements of the Person Specification as those will be used for shortlisting purposes and please use the headings as shown. You should give clear and concise information that demonstrates your experience, knowledge and skills. Make sure you give specific examples. This means: telling us what you did in your job rather than what the team did; and giving us concrete examples of where you demonstrated a particular skill, rather than simply saying that you have it.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Chief Executive Officer
Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent
Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.
This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.
The successful candidate will bring:
- Proven strategic leadership experience within a mission-driven organization.
- Experience of successful fundraising and stewardship of major funders
- A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
- Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
- A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.
If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.
Please apply via CharityJob with your CV which must be accompanied by a cover letter clearly demonstrating how you meet the requirements of the role.
We are committed to ensuring everyone can access our website and
application processes. This includes people with sight loss, hearing, mobility,
and cognitive impairments. Should you require access to these documents in
alternative formats, please contact: Lucy Dawson at Alexandra Rose.
Key Dates
The closing date for applications is: Sunday 15th of June
Shortlisted candidates will be notified by: Friday 20th of June
The first stage of interviews will be held on: Wednesday 25th of June
The second stage of interviews will be held on: Thursday 3rd of July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SPANA
SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.
The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.
This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes.
Salary, contract and location
This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan.
Further details and how to apply
Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.
Applications will be reviewed on a rolling deadline until the role is filled.
The client requests no contact from agencies or media sales.
Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.
Main responsibilities include:
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To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives
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Oversee the set up, delivery and impact of the new Arts & Wellbeing programme
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Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships
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Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely
Key skills that would help you in this role include:
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A proven track record of designing and delivering programmes that support young people’s development, progression and health
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Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds
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Demonstrable understanding of youth participation best practices and safeguarding requirements.
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Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences
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Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure
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Demonstrable experience of managing high level stakeholders, including funders and donors
Please download the attached Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Decisions regarding applications will be shared w/c 30 June 2025.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
Job Title: Senior Data and Insights Officer
Organisation: Get Further
Location: London / Remote (with occasional travel to London office)
Salary: £30,000–£35,000 per annum (including £2k London weighting)
Contract: Permanent, Full-time (37.5 hrs/week)
Start date: ASAP
Closing date: 10am 23rd June
Help tackle educational inequality with data that makes a difference.
At Get Further, we believe all young people deserve the chance to succeed in English and maths. We are an award-winning charity providing tailored tuition and support for students in Further Education to help them secure essential qualifications and unlock brighter futures.
We are looking for a passionate Senior Data and Insights Officer to lead on impact reporting, internal evaluation and data analysis. You’ll use tools like Salesforce and data visualisation platforms to assess student progress, inform strategy, and communicate our impact to funders, partners and policymakers.
You’ll have experience managing and analysing complex data, a keen eye for detail, and a strong understanding of research and evaluation methods. If you’re data-savvy, socially driven, and want to see your insights spark real change, we want to hear from you.
Our benefits include:
- 36 days of holidays per year (including bank holidays)
- Ongoing learning and development opportunities
- Flexible hybrid and remote working
- Cycle to work scheme
- Employee Assistance Programme
- Termly ‘in-person’ team development days at our offices in London
- The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.
ABOUT THE ROLE
As the Senior Data and Insights Officer you will work with the Chief Impact Officer, within our Impact Team. Responsiblities will include:
Database Usage and Reporting
- Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.
- Use our database management system to generate reports and data analysis for the Senior Management Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
- Enhance our data analysis and reporting by developing predictive modelling and exploring statistical significance of our findings.
- Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact,
- Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.
Internal and External Evaluations
- Support the Chief Impact Officer in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
- Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
- Review and enhance data collection tools, process, analysis, and reporting.
- Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
- Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.
Data Quality and Assurance
- Support our ongoing compliance with GDPR across the organisation, ensuring that our data is robust, accurate and proportionate to the needs of the organisation.
- Uphold the highest standards of compliance, in relation to GDPR and safeguarding.
TO APPLY: we only take applications via our website, so to apply click "Redirect to Recruiter" which will take you directly to the job listing on our website.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
We are recruiting for a Immediate Individual Giving Officer for a FTC for 2 months ,which could be extended for an inspiring children's charity. You will be supporting the administration of a summer appeal going out , we are looking for an immediate candidate who can start in June, initially the contract it will be for 2 months .
Hybrid Working min 2 days in the office
The Role
To act as the first point of contact for Individual Giving and provide on-going support to donors. This includes but is not limited to, thanking donors, responding to enquiries and providing support and advice in relation to donating to the charity
To deliver and fine tune stewardship for all one-off and regular donors. Stewardship must thank supporters in a timely manner and provide information and inspiration to show how the donor how their gift makes a difference. This includes sending emails and letters, welcome packs, and personalised email updates and resources.
To support the Head of Public Fundraising with appeals and other Individual Giving projects that the charity will be running an appeal in June and in November and December in the lead up to Christmas.
To utilise Raisers Edge database to record and track donor interactions.
To manage income processing for one-off donations, cash and cheques.
To work with the Database Manager to tidy donor records and maintain accurate records.
The Candidate
Knowledge and understanding of Individual Giving fundraising
Knowledge and understanding of the importance of donor care
Track record of communicating with supporters by telephone and through written communications Experience of delivering stewardship plans to maximise income and engagement
Knowledge and understanding of Data Protection legislation
Experience with a CRM system (i.e. Raisers Edge)
Good planning and organisation skills
Excellent IT and Microsoft Office skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.