Supporter experience manager jobs in blackrock, county dublin
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job TitleHead of Communications
LocationHome based (Home working with regular meetings in London)
Salary£45,000 - £55,000
HoursFull Time, permanent
Reports to Chief Policy Officer
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom).
In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.
Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.
Our Media Engagement
Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.
Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.
It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
The role will involve:
· Promoting our parent polling data and work across social media platforms with eye catching content.
· Providing comment on topical issues for social media so that we are part of the conversation.
· Build the right relationships to dramatically increase the number of of media organisations seeking input and thought leadership from Parentkind.
· Build relationships with broadcast media so we get asked to appear on broadcast media more often. There’s a chance for you to be a talking head too.
· Help to draft parent polls and reports with a focus on compelling questions that will hit the front page. We need a brilliant writer, able to turn facts and figures into engaging narratives with bold headlines and strong messages that catch the eye. Boring writers need not apply…
· Draft eye catching press releases with bold headlines and a compelling narrative to promote the work we do across the charity. You’ll also place the press releases with national journalists leading to high profile coverage.
· Support the authoring of articles, op-eds and blog posts by members of the Executive Leadership Team.
· Be responsible for media monitoring, measuring our media hits, and reporting on coverage and interesting themes for the Executive Leadership.
Your mission is to massively increase our online, in print and social media presence to make us the highest profile parent charity in the UK. We don’t need you to be an education expert, we need someone to get us on the front page.
We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.
Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
For 'Person Specification' please see the job description
UK-based applications only will be considered.
Salary: Up to £45,168 pro rata. per annum plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week. In line with our hybrid working model,
The postholder will need to be willing to travel and undertake some out-of-hours activities for on-site delivery of events.
Our Foundation
We are an independent charitable organisation working to build a healthier UK.
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.
Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.
It doesn't have to be like this. Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
Are you passionate about delivering impactful events that drive engagement and inspire change? Join our dynamic Communications team as an Events Officer and help shape the future of health and care.
As our Events Officer, you’ll play a key role in planning and delivering a diverse and high-profile events programme. Working closely with the Events Manager and content experts across the organisation, you’ll help bring our strategic priorities, health and inequalities, innovation and improvement and improving health and care policy to life through flagship events, engaging webinars and supporting our corporate presence at external events.
You’ll be part of a passionate and supportive team, working on events that make a real difference. We offer a collaborative environment, opportunities for professional growth, and the chance to contribute to meaningful change in health and care
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invites you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:
- Describe a time when you successfully managed an event from start to finish. What were the key challenges you faced, how did you address them, and what was the outcome?
- How would you approach increasing engagement and attendance for a webinar series?
Please include any experience you have with digital marketing, audience targeting, or using analytics to inform your strategy.
- Equity, diversity, and inclusion are core to our values.
Can you share an example of how you have embedded these principles into your work, particularly in the context of event planning or delivery?
Our commitment to Inclusion and Diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 25, 2025, at 23;00
Interview date: September 2, 2025
*Interviews will be in person and an exercise will be part of the process
Looking for a role where your planning and co-ordination skills help support learning and development?
We have an exciting opportunity for an Education Co-ordinator to join our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in delivering high quality, inclusive education activities. Working closely with the Education Lead to co-ordinate a varied programme of online and in-person events, ensuring they are delivered successfully.
This is a great opportunity for someone with strong communication and organisational skills, who is confident working independently, and comfortable with occasional travel and flexible hours.
You will be based from our office in Northampton with the requirement to travel regionally for face-to-face events. We currently host approximately 15 in-person events annually.
Key Responsibilities
- Support the planning and delivery of online, regional, and national education events
- Use event platforms to create, promote, and co-ordinate education sessions
- Manage the education digital survey account (SmartSurvey) to collect feedback and support ongoing improvement
- Identify and negotiate with accessible venues, including carrying out DEI audits
- Maintain accreditation standards with professional bodies such as the Royal College of Physicians
- Attend events and manage pre- and post-event tasks such as communications, attendance, and certificates
- Oversee the Education and Community of Practice inboxes, responding or escalating as needed
- Maintain accurate records in the CRM system to support event co-ordination
- Process the Continued Professional Development fund grant requests and keep related records up to date
- Work collaboratively with internal colleagues to meet project aims
About You:
- Excellent organisational and, both verbal and written, communication skills
- Strong interpersonal skills and the ability to build positive relationships
- Confident using platforms such as Zoom and EventsAir
- Planning and co-ordination skills
- Proactive and able to solve problems on the spot during live events
- Able to use a range of digital tools and adapt to new systems
- Customer-focused and committed to delivering a high standard of service
- Flexible approach, including willingness to travel and work occasional unsocial hours
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per month with flexibility to attend more in line with business requirements. This role also requires travel to in person events nationally and regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Strong organisational, interpersonal, and communication skills, with the ability to build positive working relationships and communicate effectively in writing and in person
- Confident using digital tools and platforms, such as event software (e.g. EventsAir), Zoom, and other collaboration applications, with a willingness to learn new systems
- A professional and reliable approach, with a focus on delivering high quality service and supporting others effectively
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Save the Children International has an exciting opportunity for a Global Donor Acquisition Lead to join our global team.
Team and Job Purpose
The ‘Global Donor Acquisition Lead’ is part of Save the Children International's(SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.
Role purpose
The Global Donor Acquisition Lead is a senior and highly influential role within Save the Children International (SCI). At a time when cuts in Foreign Aid have placed unprecedented pressure on unrestricted income, this role is central to ensuring individual giving plays a transformative role in sustaining and growing our impact. Acquisition growth is a top global priority, and this role will shape the direction and effectiveness of multi-million dollar investments across our global movement.
The postholder will lead on the development and implementation of a bold, data-driven, and future-ready global donor acquisition strategy, with a strong focus on regular giving. They will work in close partnership with SCI experts and with Fundraising Directors, Heads of Individual Giving, and channel specialists to deliver a channel-agnostic, high-performing acquisition roadmap that balances volume, quality, and long-term value.
This is a role for a strategic thinker and doer — someone who can inspire, influence, and collaborate across diverse markets and teams, while ensuring that acquisition strategies are grounded in both strategic clarity and operational excellence.
Job Title: Global Donor Acquisition Lead
Reports To: Global Head of Individual Giving and Market Development
Work Pattern: Hybrid/Remote with flexible working options available
Contract Length: Permanent
Grade: P5
Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers
Time Zone (that the role holder must be available to work in): Any (GMT +/-5hrs preferred)
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.
Languages: Any, must be fluent in English
International Travel Requirements: Yes, up to 20%
People Management Responsibility: Whilst this role has no direct line management responsibility they are responsible for setting the strategic direction of global acquisition work that will be supported in delivery by multiple teams at Save the Children International and also by influencing and partnering with fundraising leadership and acquisition teams in members.
Principal Accountabilities
· Lead the global acquisition strategy to deliver ambitious, step-change growth in regular and single giving, with a particular focus on achieving high-quality RG donor acquisition at scale.
· Champion an omni-channel approach, ensuring acquisition strategies are integrated across DRTV, paid digital, telemarketing, Face to Face, mail and emerging channels, with a strong focus on channel mix optimisation and effective attribution.
· Drive evolution in committed giving, supporting both regular and single gift models. Whilst our regular giving model is well established, work is needed with key stakeholders on developing effective models for repeat single giving for the greatest net life-time value.
· Drive best-in-class acquisition practices across all channels, working in close collaboration with channel specialists (e.g., digital, Face to Face, telemarketing) to ensure strategic alignment, knowledge sharing, and consistent optimisation of performance across the full acquisition funnel.
· Strengthen humanitarian acquisition readiness, working in partnership with the Humanitarian Fundraising Lead ensure compelling emergency content and rapid mobilisation strategies are in place, as well as effective journeys towards committed giving to our organization.
· Ensure DRTV excellence and evolution, by driving best practice, coordinating a global community of practice, facilitating shared production of adverts, and exploring opportunities in connected TV (CTV) working in closely collaboration with our digital specialists and global content unit.
· Explore and test new and re-emerging channels, including offline methods such as cold mail and telemarketing, to diversify acquisition and unlock new growth opportunities.
· Provide hands-on strategic and operational support to priority markets, working in close partnership with local fundraising leadership to build capacity and capability across key acquisition channels. This includes defining joint objectives and tailored support plans, skill-sharing, and co-development of strategies to accelerate growth, without assuming direct market oversight.
· Monitor global performance and trends, working with the Insights team to analyse acquisition data, track sector benchmarks, and identify opportunities for optimisation and innovation.
· Support cost-effectiveness and LTV modelling, helping members implement robust lifetime value frameworks and tackle rising acquisition costs through smarter targeting and strategy.
· Foster a vibrant Acquisition and Individual Giving community, co-managing a global network of acquisition specialists to share best practices, build capacity, and drive collective learning.
· Influence across the movement, acting as a senior thought leader and trusted advisor to Fundraising Directors, Heads of IG, and global stakeholders, with visibility across a significant portion of the global acquisition budget.
· Collaborate closely with the Head of Integration and our Content, Brand and Communications staff to ensure we are aligning around a fundraising first full funnel strategy maximise fundraising outcomes and ensure a seamless supporter experience.
· Lead key global initiatives within acquisition or cross-cutting fundraising areas as required, helping drive forward our collective strategy and shared priorities across the movement
Experience and Skills
Essential
1. Significant experience (minimum 5+ years) in strategic leadership roles in large fundraising organisations.
2. Experience of leading the development and implementation of large-scale donor acquisition strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.
3. Excellent skills across a variety of different acquisition programmes/channels, including DRTV, F2F, telemarketing and digital, including vendor and account management.
4. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.
5. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.
6. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.
7. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.
Education and Qualifications
· A degree in Marketing, Business Administration, Non profit Management, or related and/or equivalent relevant experience to a senior level.
· Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.
· Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.
Working at Save the Children International
Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.
We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.
Diversity, Equity and Inclusion and Equal Opportunities
DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.
We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.
Our recruitment process:
- Application review by our recruiting team based on your CV and cover letter
- Two-stage competency-based interviews with the hiring team
- Some recruitment may include an additional assessment or case study stage, or a third stage interview
- If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks
We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.
Save the Children does not charge a fee at any stage of the recruitment process.
The client requests no contact from agencies or media sales.
Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Head of Individual Giving. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to Engagement, Income Generation and Individual Giving. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward our ambition to increase our financial supporter-base and increase income.
You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.
You will enable the delivery of the transformation Individual Giving workstream. And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.
Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
We are seeking a compassionate and proactive individual to provide person-centred support for adults with complex mental health needs. You will engage service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections. The ideal candidate will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with
multi-agency partners, families, and carers to ensure holistic, strengths based support. Strong interpersonal, organisational, and crisis management skills are essential.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have t
o tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.
A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.
The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.
Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We
have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake inte
rnal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Job Title: Community Outreach Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis.This requires covering a later shift from 12:30 – 20:30, approximately twice per month.
This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living within Warwickshire.
The Community Outreach worker will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence.The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs.
The outreach worker will work within a designated locality within Warwickshire to provide drop-ins and support to community services to enable survivors to access services. They will also participate in the delivery of group work to help survivors along their journey to recovery.
As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis. This requires covering a later shift from 12:30 – 20:30, approximately twice per month.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Cosing Date: 09:00am 14 August 2025
Interview Date: 21 August 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Salary: £28,000 FTE
Hours: Full time – 35 hours per week
Days and Times: Monday to Friday, 9am – 5pm
Responsible to: Hospital Services Manager
Responsible for: Volunteers
Employed by: Age UK Hillingdon, Harrow and Brent
Contract: 1 year fixed term (with potential to extend)
Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW (map)
Closing Date: 12 noon on Friday 15th August
Interviews: Week commencing Monday 1st September
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking for an experienced person to work with older people being discharged from hospital to ensure there is an efficient pathway for discharge to take place, by reducing the likelihood of experiencing a fall and/or readmission to hospital, promoting independent living and removing barriers to daily living activities. Also providing additional capacity for community care and therapy teams
The client requests no contact from agencies or media sales.
At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home.
The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement.
This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks.
Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.
The client requests no contact from agencies or media sales.
This is a remote position with some preference for Freetown Sierra Leone or Nairobi Kenya
Scope of Work
1. Financial Data Entry & Reconciliation
-
Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.
-
Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.
-
Review and reconcile staff expense claims, payment vouchers, and supporting documentation.
2. Budgeting & Grant Allocations
-
Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.
-
Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.
-
Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.
3. Financial Reporting
-
Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.
-
Liaise with grants and programme teams to ensure alignment between financial and narrative reports.
-
Maintain up-to-date and audit-ready documentation to support all reporting outputs.
4. Managing Fiscal Sponsorship Financial Reports
-
Ensuring that income from fiscal sponsorship partners are accurately recorded
-
Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items.
-
Represent the Finance team in update meetings with potential or current fiscal partners.
5. Audit & Compliance Support
-
Organise financial documentation and support sampling processes during internal and external audits.
-
Maintain orderly and accessible digital and physical filing systems for all financial records.
-
Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated
Location: Preston Furniture Shelter Shop
Contract: Fixed term contract ending November 2025
Hours: Part time, 22.5 per week
Closing date: Monday 25th August at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V550
Job Title: Communications Officer
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family: 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers.
A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role.
Key tasks include:
-
Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives.
-
Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation.
-
Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach.
-
Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level.
-
Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision.
-
Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.
-
Create inspiring and straightforward stories with a focus on powerful imagery and video content.
-
Work closely with communications colleagues in the #iWill Movement to champion youth social action.
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
STEM Ambassadors National Programmes Lead
Salary: £40,000 - £43,000
Join the UK’s Largest STEM Volunteering Programme and Make a National Impact!
Are you passionate about STEM education and creating opportunities for young people? Do you want to create national programmes that connect businesses, universities, and volunteers with schools across the UK?
We’re looking for an experienced and visionary careers and enrichment programme lead to shape and deliver high-impact outreach initiatives as part of the STEM Ambassador Programme – the UK’s largest STEM volunteering programme, which engages nearly 28,000 volunteers from over 5,000 organisations.
In this newly created role, reporting to the Head of Skills & Partner Engagement, the National Programmes Lead will lead the design and delivery of innovative programmes that bring STEM education to life. You’ll create meaningful connections between volunteers, employers, and educators, ensuring young people are inspired and supported to pursue STEM pathways. Through engaging industry, higher education institutions, and partners, we aim to create a powerful community of highly effective ‘STEM evangelists’, who support the growth of technical and vocational education to achieve the UK’s ambitions as a Science Superpower.
About Us
STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving the lives of young people through the power of STEM, as great STEM education builds the knowledge and skills that are vital for everyone.
To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, as well as student-facing experiences.
We lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, and more.
To achieve our vision, key deliverables for this role will include:
- Design, develop and launch national outreach programmes that align with curriculum needs, policy priorities and the Gatsby Benchmarks.
- Manage end-to-end programme lifecycles – from concept and planning to implementation, monitoring and impact evaluation.
- Build and maintain strong partnerships with businesses, higher education institutions (HEIs), and delivery organisations across the UK.
- Use data and insights to identify needs, shape strategies, and demonstrate the impact of your work.
- Create compelling reports and communications to engage stakeholders and support continuous improvement.
- Collaborate with internal teams and external partners to deliver exceptional outcomes for young people.
About You:
Candidates will demonstrate our values: Sustainable – Innovative – Proactive.
We’re looking for someone who is strategic, collaborative, and passionate about STEM education, with a track record of leading successful outreach or education programmes to tackle the skills and education challenges.
You will bring:
- Proven experience in developing and delivering education or outreach programmes involving business or volunteer engagement.
- Strong project management skills – able to juggle multiple complex initiatives and deliver to time and budget.
- A robust understanding of STEM education, the UK skills and careers agenda, and the education landscape.
- Excellent communication and relationship-building skills with the confidence to influence and inspire.
- The ability to analyse data, evaluate programme impact, and write insightful reports.
Why Join Us?
You’ll be at the heart of a nationally significant mission to inspire the next generation of scientists, engineers, mathematicians and digital pioneers. This is a fantastic opportunity to lead innovative work with measurable impact, in collaboration with some of the UK’s most influential employers and educators.
Our Benefits
- Flexible working hours, with work from home availability.
- 30 days holidays plus bank holidays.
- Access to a fantastic pension scheme.
- A comprehensive employee assistance programme.
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more.
Ready to apply?
To apply please send a full CV and cover letter (max 2 A4 pages) explaining what interests you in the role and why you think you are our ideal candidate.
Help shape the future of STEM education – apply today and be part of something that truly makes a difference.
Closing date: 9am, Monday 18th August 2025
First interviews: Tuesday 26th August (via Teams)
Second interviews: Thursday 4th September (in person at the National STEM Learning Centre in York)
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
We are looking for a Senior Individual Giving Fundraiser to be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels.
This is a Hybrid role with two days a week in the office, you can be based either in the Chelsea or Sutton office.
The Charity
An incredible health charity passionate about delivering world leading care and research to provide the very best life-saving treatments.
You will be joining an organisation with a supportive work culture and an ambitious Individual Giving team, while receiving employees benefits that include
- Competitive salaries benchmarked against the market with annual increases.
- Auto- enrolment in our Aviva pension scheme from day one, with Up to 6% employer contributions.
- 27 days annual leave per annum plus UK bank holidays
- Access to an employee assistance programme designed to save you money and improve your physical, financial, and mental health and wellbeing.... as well as much more!
The Role
Lead in the development and delivery of Supporter Acquisition campaigns/activity/products across a range of media, with a specific focus on digital channels.
Work closely with the Individual Giving Manager to plan, manage and deliver the annual operating plan, including end-to-end project management,
Be responsible for the briefing and the day-to-day management of internal and external suppliers including copy and artwork development through to production, broadcast and final print.
Deliver draft budget and reforecasting figures as part of the planning and budgeting process.
The Candidate
Previous experience with Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment, especially through supporter acquisition channels.
Good project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
Knowledge of best practice digital fundraising, with particular experience of running Search, Social and online campaigns to increase supporters and gather data for future marketing opportunities.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
This is a senior-level role involves developing and delivering strategic media plans that raise awareness, increase support, and position the charity as a partner of choice for donors, fundraisers and corporate sponsors. The successful candidate will manage a small team, shape national media coverage for campaigns and events, and work closely with brand and marketing teams to ensure consistent, impactful messaging.
The ideal candidate will bring strong experience in high-profile media relations, excellent writing and planning skills, and the confidence to lead on proactive and reactive PR. Strong stakeholder management, agency coordination and team leadership experience are essential.
This is a full time role, five days per week, two of which will need to be in the office.
Key responsibilities:
- Lead and deliver proactive media and PR strategies across fundraising, brand campaigns, and corporate partnerships to drive awareness, income, and engagement
- Monitor the news agenda daily to identify opportunities, manage risk, and ensure the organisation is positioned as a leading voice in its field
- Line manage senior team members, contribute to process improvements, and support the development and delivery of team objectives
- Build strong relationships with journalists and media, provide strategic advice to stakeholders, and lead on media training and spokesperson preparation
- Oversee content creation and sign-off, contribute to a 24/7 press office function, and deputise for senior leadership when required
The appointed candidate will have:
- Proven experience leading media campaigns across fundraising and brand marketing
- Strong contacts within national media and an instinct for compelling storytelling
- Experience managing agencies and working cross-functionally
- Excellent written, verbal and interpersonal communication skills
- A proactive, strategic mindset and ability to handle sensitive issues with sound judgement
If you would be interested in hearing more about this role please send your up to date CV to [email protected].
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.