Supporter experience manager jobs in charing cross, greater london

Are you looking for your next Philanthropy Manager role, this is a great opportunity to shape and lead a mid-value fundraising programme, securing donations between £500-£5000 per yea

Hybrid role with two days in London. Full or part time will be considered

The Charity
A well respected organisation that is tackling the most pressing legal injustices of our time and inspiring people to engage and support in their mission to defend fundamental rights and hold power to account.

You would be joining a passionate team, as well as having access to some fantastic benefits including 25 annual leave days in addition to bank holidays, a 10% pension contribution scheme after a year in the role and flexible working to accommodate the post-holder.

The Role
Design, implement, and manage a compelling mid-value fundraising programme, including donor acquisition strategies, stewardship marketing products, and supporter journeys.

Lead the delivery of the programme in its entirety, with responsibility for budgets, stakeholder engagement, creative development, delivery, and evaluation.

Cultivate one-to-some and one-to-one relations with mid-value and, in time, major donors with a view to establishing long term relationships

The Candidate
Detailed knowledge of successful membership fundraising schemes and/or donor development.

An ability to identify, research and qualify potential donors.

An ability to build, cultivate and steward long-term donor relationships.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Home based

Contract: Fixed term until 31 March 2026 – Full time 35hrs per week

Salary: £27,250 gross per annum

Closing Date: 26th May 2025

Interview: Interviews to be held 5th June 2025

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.

Responsibilities

• Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
• Developing new growth and recruitment tools and ideas
• Promoting flexible volunteering and the volunteer strategy
• Assisting with running our social media accounts
• Working with and empowering our volunteers to develop plans for growth
• Planning and setting up Juniors Sections in new and existing locations/units
• Delivering assemblies in schools
• Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
• Supporting the delivery of funded outreach projects

Requirements

• Previous experience of working with volunteers
• Experience delivering on multiple project plans simultaneously
• Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
• Experience delivering workshops and/or training
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK

For further information, please download the Recruitment Pack attached.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Growth and Development vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

We are looking for an enthusiastic Assisted Information Officer to join us in delivering our comprehensive front line HIV and sexual health helpline service. You will need to have excellent communication and support skills, be able to deal with sensitive and challenging issues and be quick to learn new information. Ideally you will have experience of providing information and support through a variety of channels including the telephone, email and live chat and have a good knowledge of HIV and sexual health issues.

Working alongside other Assisted Information Officers, volunteers and Generalist Advisors you will be  providing information, advice, emotional support, referral and signposting. You will also be actively involved in supporting and mentoring volunteers, service referrals and updating key information resources. 

Full training and support will be provided. All applicants need to be able to adapt quickly to rapidly changing priorities and be flexible enough to cover the service opening hours on a rota basis (10am-6pm Monday to Friday and some weekends on request).

Are you a wizard with numbers? A maestro of budgets? The kind of person who hears the word “reconciliation” and feels excited? Well then, you might just be the magical human we need.

We’re seeking a strategic, and financially-savvy senior finance manager or director to lead and oversee all aspects of charity financial management. This role works closely with the CEO, is a Senior Leadership Team member, and focuses on securing the resources we need to realise our bold vision for children and families.

About us

Welcome to the Institute of Imagination (iOi), where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).

Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.

Key Responsibilities

• Lead and manage all aspects of financial planning, budgeting, reporting, and cash flow.
• Develop and implement financial policies, controls, and compliance frameworks aligned with UK charity and tax legislation.
• Prepare annual budgets, forecasts, management reports, and statutory accounts.
• Work closely with the CEO on commercial deal-making and closing partnerships.
• Lead business modelling and strategic financial planning.
• Support internal reporting to the Board and Finance Committee.
• Oversee risk management including insurance, data protection, IT systems, and the risk register.
• Collaborate with bookkeeper and oversee financial record-keeping.
• Liaise on client and partnership contracts and ensure strong governance in financial matters.
• Annual Audit and Annual Report (submission to Companies House and The Charity Commission)

Key Internal Relationships

• Chief Executive
• Bookkeeper
• Senior Leadership Team
• Chair and Vice-Chair
• Chair of Finance Committee

Key External Relationships

• Auditors, lawyers, accountants, and Coutts (bank)
• HMRC, Charities Commission, Fundraising Regulator
• Donors and commercial partners
• Professional membership bodies

Person Specification

We’re looking for someone who aligns with the values and mission of iOi and brings a blend of strategic thinking and hands-on operational experience. This role may suit someone with a portfolio career, working across charity, consultancy, or social enterprise sectors.

• Proven experience managing the finances of an SME (charity or commercial), including reporting and advising senior leadership.
• Track record in income generation and developing enterprise strategies.
• Strong background in business planning, modelling and commercial viability assessment.
• Experience of managing organisational risk, contracts and supplier relationships.
• Skilled at working with Boards, Trustees, or Non-Executive Directors.
• Able to operate comfortably at both strategic and operational levels.
• Knowledge of charity financial management and regulatory reporting.
• Understanding of commercial trading within a charitable context.
• Experience in scaling or supporting start-up or early-stage organisations.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10pm to 8am for 10 nights every fortnight, including every other weekend. This is a waking night position and sleeping on shift is strictly forbidden.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

National Reconnect Programme Manager

We are seeking a strategic leader for a National Reconnect Manager role, you will manage and develop impactful Reconnect programme across England.

Position: National Reconnect Programme Manager
Salary: North East - £34,380, North West - £37,380 (IMW), London - £37,880 (ILW)
Location: National (Regular travel required across North East, Greater Manchester, London and South)
Contract: Permanent, Full-time (37.75 hours per week)
Closing date: Sunday 25th May, 2025

Key Note: This role requires a Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent); however, candidates who do not hold the qualification can apply but they will be expected to complete the training programme before passing probation.

About the Role

As National Reconnect Manager, you will lead the development and delivery of a Reconnect programme, a vital service offering family support and mediation for young people aged 11–25 at risk of homelessness. The aim is to strengthen family relationships and prevent young people from leaving home unnecessarily, or support them to maintain family connections where this isn’t possible.

You’ll manage a dedicated team of Reconnect Workers across multiple regions, ensuring services meet high standards, achieve key outcomes, and reflect best practice.

Key responsibilities include:

· Leading national delivery of the Reconnect programme and achieving KPIs

· Line management and professional development of regional Reconnect Workers

· Providing specialist case advice, training and reflective practice

· Developing tools, resources and evidence-based practices

· Embedding outcomes monitoring and service evaluation

· Supporting strategic development and service innovation

· Ensuring compliance with safeguarding, quality standards and funding obligations

About You

We’re looking for a motivated and experienced leader with a background in delivering impactful services for young people and families.

You will have:

· Proven experience developing national youth or family programmes

· A Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent)

· Excellent people and project management skills

· Experience creating evidence-based resources and leading service improvements

· Confidence in using data to monitor impact and drive development

· Strong understanding of safeguarding and the challenges facing young people at risk of homelessness

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The organisation is a national charity committed to supporting people facing homelessness and housing insecurity. Services span from prevention and family support to supported accommodation and skills development. The charity empowers young people and vulnerable adults to realise their potential, live safely, and move forward with independence.

Their work is grounded in the Vincentian values of dignity, inclusion and action, and supported by psychologically informed approaches like Acceptance and Commitment Therapy.

As a team member, you’ll receive excellent support and development, including reflective practice, formal training, and opportunities for innovation and leadership.

This role requires an enhanced DBS check is required as it will involve directly working with vulnerable young people or adults at risk.

Other roles you may have experience of could include:
Family Services Manager, Youth Services Coordinator, Mediation Programme Lead, Homelessness Prevention Manager, Children & Families Programme Lead, National Service Delivery Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

Overview

This is an exciting opportunity for a Housing Support Worker to join our new Supported Housing Scheme in Lambeth, an LGBTQ+ supported housing service with six units for young people aged 18-21 years. The service is due to open in late May 2025 and is part of a three-year funded joint project with Metropolitan Thames Valley Housing Association and Lambeth Council. The role is part of the Services team and is supervised by the Supported Housing Manager. Other members of the team include another part time Housing Support Worker and a part-time Youth Engagement Coordinator. 

Please note this is a part time vacancy working 17.5 hours per week. The pro rata salary for hours worked is £15,257.50 (£30,515 full time equivalent). Hours will be worked on a Week A / Week B rota basis, Monday to Sunday between 10am and 8pm. 

Job Summary 

In this role you will be responsible for supporting residents to reach their goals and aspirations and move on to independent living. This will involve:

• Supporting young people – building positive and affirming relationships, co-producing holistic strengths-based support plans, coaching and supporting young people with independent living skills and providing them with advice, guidance and support.
• Safeguarding and risk management – working in partnership with Social Services to support young people to keep themselves safe, attending strategy meetings and implementing associated action plans, creating and upkeeping evidence-based risk management plans.
• Service delivery and development – record keeping contributing to KPI tracking, contributing to the development of best practice around supporting LGBTQ+ young people across Lambeth, ensuring young people’s experiences and voices are centred with an emphasis on co-production.
• Partnership working – championing and prioritising residents’ intersectional needs, partnership work with young people and key partner agencies to support young people to achieve their goals.
• Case recording and information management – accurate and timely updating of records, maintaining high standards of safeguarding, protecting personal and confidential information.
• Property and Housing management – creating a safe, welcoming and psychologically informed home environment for young people, where their safety and wellbeing is at the centre of everything you do, and their LGBTQ+ identities are celebrated.

More details about the job role and staff benefits can be found in the job information document attached to this vacancy. 

Application deadline: midnight (11.59pm) on Monday 2nd June 2025

Interviews: Tuesday 27th May 2025 and then on an ongoing basis as applications are received

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Finance Manager:

• Development and adaptation of standard accounting systems, processes and practices.
• Experience of providing financial management services to internal stakeholders including preparation and presentation of reports.
• Proven budget management experience with the ability to undertake financial analysis, forecasting and the preparation of year-end financial statements.
• Proven experience of preparing and monitoring business plans, including detailed cash flow/income/expenditure forecasts.
• Proven experience of operating computerised financial and accounting systems and reports (particularly Quickbooks Online).
• Substantial proven experience in financial management.
• Understanding and experience of operating a payroll system.
• Current CIMA, ACCA, ACA or CIPFA qualification.
• Evidence of continuing professional development. 

Some of the things you would be responsible for as a Finance Manager:

• Preparing regular management accounts and financial performance reports, including any additional analysis as required.
• Providing financial reports and support to colleagues at EG, including regular meetings, sharing of budgets, and financial performance against budget.
• Preparing financial and cash flow forecasts in conjunction with colleagues to inform EG strategy, discussing risks and implications with the CEO.
• Preparing the annual budget in conjunction with colleagues and present these with the CEO to the Finance Committee and Board for approval.
• Supporting the CEO in presenting the financial position to the Board of Trustees and other key stakeholders. 
• Preparing year-end accounts that meet statutory reporting obligations.
• Managing the external audit process and being the primary contact with external auditors to resolve their queries.
• Maintaining records of designated and restricted reserves and working with colleagues to ensure these funds are regularly reconciled and status of funds balances is reported to the relevant committees. 

So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

We have partnered with a fantastic charity client who are looking for an Interim Senior Community Fundraising Manager to join their team for an initial 9 month contract. 

Key Responsibilities:

• Lead and motivate a national community fundraising team to achieve ambitious income targets from diverse supporters and national initiatives.
• Develop and deliver a community fundraising programme for year-on-year growth through excellent supporter experiences and new supporter engagement.
• Lead volunteer recruitment, development, and retention to maximise their fundraising impact.
• Build strong internal and external relationships to identify and secure new opportunities.
• Be the senior lead for all community fundraising activity.
• Act as a positive ambassador, upholding organisational values.
• Contribute to setting targets, monitoring budgets, and reporting performance.
• Train and develop the team, embedding organisational values.
• Collaborate with other teams to maximise fundraising and support engagement.
• Lead and attend key fundraising events.
• Support the development of supporter journeys and team recruitment.
• Ensure compliance with relevant frameworks and maintain accurate records.

Person Specifications:

• Significant experience in line management and fundraising, within community or regional settings.
• Demonstrable success in new supporter acquisition and budget management.
• Strong planning, organisation, and communication skills.
• Proven ability to lead, motivate, and work collaboratively with diverse individuals.
• Results-oriented with a strong focus on supporter satisfaction.
• Adaptable, creative, and analytical thinker.
• Computer literate (Microsoft Office).
• Experience managing remote teams and working with volunteers (beneficial).
• Understanding of CRM systems and strategic planning 
• Demonstrates inclusive leadership and the ability to motivate diverse teams.
• Excellent interpersonal skills with the ability to build rapport across different backgrounds.
• Commitment to the highest standards of integrity and confidentiality.
• Strong planning, prioritisation, and time management skills.
• Ability to work effectively in varied environments and adapt personal style.

What’s on Offer:

£189.72 daily pay + £23.61 daily holiday pay (£213.33 total PAYE) Full-time opportunity A flexible working set up.

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button on our website.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

I’m looking to speak to a Content Manager who will join a fantastic health charity, and produce high quality, compelling and insight-driven content for use across multiple channels to raise the profile the charity and their impact. This includes a strong focus on video and multimedia content, written stories and blogs as well as leading their successful podcast production. This is a fantastic role, where you can really help shape narrative, work with people with lived experience to share their story through video production, digital content and creative writing.

Relationship building is key in this role, you will manage the Multimedia Content Producer, work closely with storytellers on commissioned projects and support teams across the entire charity, including Fundraising, Campaigns, Clinical and Service Delivery. You will also manage agencies and freelancers.

As Content Manager you will;

· Work with the Head of Brand and Marketing to develop and deliver the content strategy; assessing content production needs across the charity, generating content ideas with the wider team and managing content production – with the aim to maximise opportunities to communicate the impact of charity’s work.

· Video creation

· Blogs and written content

· Podcast- lead on production and delivery

· Photography- maintain the image library

I’d love to hear from established Content Manager’s with experience planning and implementing content strategies, strong experience of managing video production agencies, outstanding interviewing, copywriting and digital skills. You will bring line management expertise, and it’s highly desirable you have worked within the charity or not for profit sector.

· Salary £40,500- £43,000

· Full-time, permanent

· Hybrid- 1 day a week in the Central/ East London office, 4 days from home.

· Great benefits, include 33 days annual leave, plus bank hols, 8% pension contribution.

Please get in touch now to avoid disappointment, the role has a firm closing date of Friday 30th May.

Interviews to take place 9th, 10th (online) and 18th June (in-person).

Looking for a Mid-September start date.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/05/2025

Interview date:     TBC

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Fundraising and Development Manager

We are seeking a proactive and strategic fundraiser to lead income generation and drive real impact for the UK’s national trails.

Position: Fundraising and Development Manager
Salary: £38,000 per annum
Location: Remote (some UK travel required)
Hours: Full time
Contract: 2-year fixed term

Benefits: 25 days holiday per year

Closing Date: Midnight, Thursday 23rd May 2025
Interviews: First round online – 29th May 2025

About the Role

As Fundraising and Development Manager you’ll take the lead on building meaningful relationships with funders and corporate partners, managing grant applications from research to reporting, and developing the fundraising strategy in alignment with organisational goals.

As the sole fundraiser in a small, passionate team, this is a unique opportunity to shape a growing charity’s income generation strategy while championing access to the UK’s finest outdoor spaces.

Key Responsibilities Include:

• Manage and grow relationships with trusts, grant-makers and corporate sponsors.
• Research new funding opportunities and develop compelling applications, including budgets and case studies.
• Develop the charity’s corporate membership offering and lead strategic partnerships.
• Support member organisations with funding opportunities and coordinate a Fundraising Special Interest Group.
• Maintain and develop the CRM system (Beacon) in line with fundraising best practice and GDPR.
• Monitor fundraising KPIs and contribute to annual budgets and business planning.
• Ensure fundraising is ethical, inclusive and legally compliant.

About You

You will be a self-starting, results-driven fundraiser who is comfortable working independently and collaboratively in a small team. You’ll thrive in a dynamic environment and are motivated by the opportunity to help shape an organisation's future.

You will bring:

• A strong track record in securing grants and building corporate partnerships
• Excellent relationship-building skills and donor stewardship expertise
• Strong bid-writing and budget development abilities
• Familiarity with charity CRMs and fundraising compliance
• A creative, adaptable and conscientious approach to fundraising
• Passion for the outdoors and equitable access to nature

Desirable:

• Experience working with membership organisations or infrastructure charities
• Knowledge of government funding and outdoor, heritage or tourism sectors

About the Organisation

The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a vibrant, nature-rich trail network used and valued by all.

Other roles you may have experience of could include: Fundraising Manager, Partnerships Manager, Grants Manager, Development Manager, Philanthropy Manager, Income Generation Manager, Corporate Fundraising Lead, Major Donor Officer, Corporate Development Officer, Corporate Fundraising Manager, etc.