Supporter experience manager jobs in christchurch, canterbury
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job TitleHead of Communications
LocationHome based (Home working with regular meetings in London)
Salary£45,000 - £55,000
HoursFull Time, permanent
Reports to Chief Policy Officer
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom).
In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.
Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.
Our Media Engagement
Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.
Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.
It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
The role will involve:
· Promoting our parent polling data and work across social media platforms with eye catching content.
· Providing comment on topical issues for social media so that we are part of the conversation.
· Build the right relationships to dramatically increase the number of of media organisations seeking input and thought leadership from Parentkind.
· Build relationships with broadcast media so we get asked to appear on broadcast media more often. There’s a chance for you to be a talking head too.
· Help to draft parent polls and reports with a focus on compelling questions that will hit the front page. We need a brilliant writer, able to turn facts and figures into engaging narratives with bold headlines and strong messages that catch the eye. Boring writers need not apply…
· Draft eye catching press releases with bold headlines and a compelling narrative to promote the work we do across the charity. You’ll also place the press releases with national journalists leading to high profile coverage.
· Support the authoring of articles, op-eds and blog posts by members of the Executive Leadership Team.
· Be responsible for media monitoring, measuring our media hits, and reporting on coverage and interesting themes for the Executive Leadership.
Your mission is to massively increase our online, in print and social media presence to make us the highest profile parent charity in the UK. We don’t need you to be an education expert, we need someone to get us on the front page.
We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.
Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
For 'Person Specification' please see the job description
UK-based applications only will be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Co-Director
Status: Fixed Term Contract for 12 months
Location: Home based in London area
Report To: Founder of The Black Economists Network
Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays
Salary: Based on experience; £23- £25 per hour.
Full time salary £45,000-48,100 per annum:
Pro-rata’d to £9,568-10,400 per annum
Benefits: Pension, holiday scheme
About us:
The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.
Do you:
- Have a passion for our mission and have a commitment to social impact?
- Proven leadership or management experience
- Have the drive and experience to help us to develop our long-term strategy?
- Have strong decision making skills?
- Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
- Enjoy working with people from a range of different backgrounds?
- Want to make a difference?
Would you
- Like to be part of an organisation that is striving to increase the visibility of Black economists?
- Be comfortable dealing with legal, financial and regulatory requirements?
Are you:
- An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
- A strong communicator who can break down barriers and build relationships?
- An engaging public speaker who can represent TBEN in front of a variety of audiences
- An experienced people manager who can build a successful, collaborative and supportive team environment?
- Flexible and adaptable and happy working in a range of different environments?
If so, this is the role for you……..
The opportunity:
We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation. The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.
This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.
If you have:
Essential:
- Proven experience as an Economist or a field related to economics and related fields;
- Proven experience as a people manager who has recruited, nurtured and developed a successful team;
- Proven leadership and management experience
- Clear experience managing budgets, understanding funding cycles and financial reporting
- Excellent communication and relationship building skills;
- An in-depth understanding of – and a passion for – promoting diversity and inclusion;
- Experience of working collaboratively and making strategic decisions;
- Excellent organisational skills, multi-tasking and prioritising across multiple projects
- A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
- Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
- Right to work in the UK.
Desirable:
- Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
- Fundraising or partnership experience
- Experience securing grants
- Building strategy partnership
- Public speaking
- Strong financial acumen and understanding of non-profit funding models;
- Experience in event planning and management;
- Experience of working in the charity sector;
- Economics related qualification.
Does this sound like you? We would love to hear from you.
We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission
Closing date: Monday 11th August 2025
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RideWise is a Nottingham based charity that is dedicated to education and support for the environmental benefits of green forms of transport, helps thousands of people each year to gain travel independence, reduce reliance on fossil fuel vehicles and helps to break the barriers of isolation, inactivity, mental health and transport poverty by supporting people through active travel.
At RideWise, we believe that affordable, accessible and green forms transport should never be a barrier – through a range of support, walking and cycling can transform lives and communities.
This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding the charity’s financial controls.
Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
Essential Skills And Experience:
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Experience of working in a small team on data processing and administrative tasks
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Experience of working in a finance team
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Experience as a Bookkeeper, Finance Assistant or Finance Officer
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Solid understanding of basic bookkeeping and accounting payable/receivable principles
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Proven ability to calculate, post and manage accounting figures and financial records.
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Experience of working under pressure to meet deadlines.
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Able to communicate effectively with finance and non-finance professionals alike.
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A supportive colleague, skilled at working collaboratively within a small team.
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Meticulous attention to detail, especially numerical detail
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Able to prioritise and organise your workload effectively.
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Excellent attitude to following systems and procedures.
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Good IT skills, particularly Excel, and comfortable with using cloud-based accounting or data processing software
Desirable
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Experience of working in the charity sector
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Experience of working in a small organisation
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Experience of working with QuickBooks
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Accountancy qualifications, e.g. AAT
Application is by CV and covering letter. Assessment will be by CV and covering letter, objective test and interview. Applicants must have the right to work in the UK.
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.
As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.
You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.
This role reports to the Digital Communications Manager.
We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.
Who you are:
You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.
You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.
You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.
You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.
You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity.
You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.
You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.
While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.
Primary Responsibilities:
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Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.
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Planning and building social media campaigns that strategically integrate goals and consider metrics.
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Updating the communications calendar.
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Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.
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Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.
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Regularly monitoring social trends to create topical content.
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Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.
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Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.
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Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.
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Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.
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Contribute to other communications activities such as website and PR content, as necessary.
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Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.
In addition
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Update the wider team on social media progress and insights.
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Perform any other duties assigned by the Digital Communications Manager or Head of Communications.
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Participate in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attend in-person workshops several times a year.
Essential Skills and Experience:
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Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.
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Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.
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An understanding of how different audiences engage with content across various platforms, and what they want to see from each.
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Confident using the features and tools of each channel to optimise reach and engagement.
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Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.
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Proficiency with editing tools to create both video and static graphic content.
Desirable Skills and Experience
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Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).
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Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.
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Knowledge of factory farming/farmed animal welfare issues
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.
Hours:
As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week
- 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Job description
We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.
- Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
- Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
- Plan and manage events, including fundraising and challenge events, from concept to delivery.
- Create and manage digital content across social media, website, newsletters, and other channels.
- Recruit and supervise volunteers to support communications and event-related activities.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
1. Abilities/Experiences
- Experience in digital campaigning and digital content creation.
- Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
- Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
- Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
- Experience in designing popular, results-oriented and successful campaigns.
- Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
- Experience working within a close-knit team in a busy and fast paced working environment.
- Demonstrable ability to plan and prioritise own workload with minimum supervision.
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
- Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
- Mailchimp to deliver effective long-term public engagement.
- Willingness to work occasional evenings and weekends when required.
2. Qualifications
- Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.
3. Knowledge/Skills
- Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
- Strong knowledge of WordPress or similar website builder.
- Knowledge of best practice in digital fundraising.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: FRIDAY 8TH AUGUST AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.
I am accountable for…
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Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.
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Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.
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Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.
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Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.
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Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.
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Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.
I am responsible for:
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Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.
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Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.
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Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.
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Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.
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Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.
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Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.
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Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.
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Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.
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Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.
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Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.
3-Month Goals:
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Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.
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Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.
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Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.
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Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.
6-Month Goals:
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Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.
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Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.
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New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.
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Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.
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Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.
9-Month Goals:
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Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.
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Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.
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Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.
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Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.
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Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.
Essential Criteria
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Proven experience in charity grant management.
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Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.
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Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.
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Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.
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Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.
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Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.
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Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.
Desirable Criteria
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Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.
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Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.
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Policy development: Experience in developing or reviewing grant-making policies and procedures.
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Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Clinical team at Diabetes UK gathers the diabetes management and prevention insights to help inform the organisation. As a valued member of the team, you will develop and share your knowledge and experience internally and externally to support Diabetes UK’s strategy. You will be an expert clinical resource for internal colleagues and external network, support the delivery of fresh, innovative, high-quality information and education resources for people with, and those at risk of, diabetes. You will effectively build and maintain excellent internal relationships with the Together Type 1 team and other teams across the charity to achieve the outputs in line with strategic goals and KPI requirements of the Steve Morgan Foundation (SMF) programme.
Role description:
You will lead a clinical area of diabetes, be an expert resource and maintain a good knowledge in all areas of diabetes care and prevention. You will gather new insights that help to inform Diabetes UK work, information and messaging while supporting other colleagues in developing diabetes knowledge. You will provide expertise within your clinical area on a range of matters including the development of products and resources, improving public understanding of diabetes through local and national media channels, reviewing evidence-based practice, and critically appraising to ensure clinical accuracy. Working with other colleagues, you will deliver wellbeing programmes to young people with type 1 diabetes. You may be required to provide clinical support and advice e.g. administer hypo treatment, advise on carb counting and support attendees who may have special needs.
The ideal candidate:
You will be a registered healthcare professional with clinical experience in diabetes preferably in paediatrics care within the NHS as a dietitian, nurse, or doctor. You will be passionate about using an evidence-based approach to creating resources for people with, and those at risk of, diabetes and healthcare professionals. The successful candidate will have experience of working across multiple teams, and be up to date with current developments, and trends, in diabetes care and prevention. You will be flexible in travelling around the country regularly to deliver wellbeing sessions including overnight stays, during some weekends and school holidays.
For further information about the role please refer to the job description at the end of the page.
Additional notes:
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Hours: 31.5 hours per week
Interview date: 2nd and 3rd September 2025
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.
As an External Trainer you will:
- Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
- Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
- Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
- Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
- Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.
You will need:
- Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
- Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
- Experience of delivering soft skills training and experiential learning activities
- Ability to develop a range of learning and development solutions that meet client priorities
- Experience of planning courses and evaluating outcomes
- A driving licence as this role does require frequent travel across England and Wales
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.
Salary: £29,069 (pro rata)
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional clauses
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Department: Business Development
Salary: £40,000 - £44,500 pro rata (depending on experience)
Hours: 37.5 (minimum 15 hours p/w)
Job Type: Full time or Part time
Contract Type: Fixed Term Contract
An opportunity has become available to support income generation across AoC, with a particular focus on sport and physical activity, as Business Development Manager. This role is available as a fixed term contract, and is offered at an exciting time as new strategies are implemented.
Working within the central Business Development Team, who contribute to the delivery of AoC’s strategic objectives and support our members to deliver excellent outcomes for students, the role is responsible for delivering a coherent approach to income generation for funded projects, sponsorship, and commercial partnerships.
The ideal candidate will be an exceptional communicator who has financial acumen and strong negation skills. Experience of managing stakeholders and leveraging these relationships to maximise funding opportunities is required, along with experience of sourcing and securing funded project work from a range of funding bodies and charitable trusts.
AoC has a culture of high performance and commitment and we expect and get a lot from our staff. We offer trust and autonomy in a highly flexible working environment with a great package of rewards that includes a generous holiday entitlement, flexible pension scheme, opportunities for professional development including sponsorship of professional qualifications. We also know that our passion for the further education sector, and our focus on enabling colleges to help people realise their talents and ambitions, act as a great motivator for working at AoC.
Hours: Full Time (37.5 hours per week) or Part Time (negotiable but a minimum of 15 hours/ 2 days per week is required)
How to Apply
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
Your application must be submitted and received by 5pm on 11 August 2025.
Interviews: W/C 18 August 2025, online
Please note, candidates who are shortlisted for interview will be required to complete a short interview task, that will be emailed out to them in W/C 18 July 2025.
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
Thank you for your interest in this opportunity to join the AoC team.
REF-222906
**Please find the applicant pack with full details of the role in the documents section.***
LTSB has ambitious plans to grow our income over the next few years. You will be joining our fantastic Fundraising team, which currently has three members of staff who work with trusts, foundations, institutions, companies and individuals to ensure the charity has the funds and key relationships necessary to achieve our aims.
This brand new role will support with developing and growing the number of trusts, foundations and institutions we are working with.
Income from trusts, foundations and statutory sources is an important income stream at LTSB, and you will work closely with the Fundraising Manager to develop and execute a strategy in order to grow and retain some of our existing funders, as well as bring new ones on board through effective research and prospecting.
This role would suit someone who has some experience of trust fundraising but is looking for the next step, therefore you must have experience of grant writing (five figure bids). You will have competent writing skills and experience of building and maintaining strong relationships and searching for new ones, whether online or in person. You will be enthusiastic, driven and creative with a can-do attitude. This role will have periods of high intensity. Being able to manage the highs and lows of trust and foundations fundraising is key.
As we all work remotely, you will also need to be a self-starter and be able to work independently. We would expect a thorough understanding and commitment to LTSB’s vision, mission, and work.
To apply to be our Fundraising Manager - Trust and Foundations, please submit the following:
- Your CV
- A personal statement (maximum 2 pages) outlining how you fit the person specification and why you feel you can contribute to LTSB’s work and impact.
Apply by 6.00pm on Wednesday 6th August 2025. Interview dates are likely to be 1st and 2nd April, and will be held online. Second interviews will be scheduled for the following week (if required).
LTSB’s vision is: a world where all young people can choose their careers, with an emphasis on improving the lives of young people from disadvantaged backgrounds. The successful candidate will have a proven commitment to improving the lives of young people from disadvantaged backgrounds, and they have an excellent understanding of social mobility, diversity and inclusion issues, and how these factors impact young people.
LTSB does not have its own offices - so you will work remotely, but occasional travel to our city hubs Birmingham, Liverpool, London, and Manchester will be required.
If you would like to discuss the role, please contact Petra Jarratt, our Fundraising Manager on petra @ ltsb.charity.
LTSB prepares, connects and supports young people from disadvantaged backgrounds to careers with leading organisations.

The client requests no contact from agencies or media sales.
This is a remote position with some preference for Freetown Sierra Leone or Nairobi Kenya
Scope of Work
1. Financial Data Entry & Reconciliation
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Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.
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Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.
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Review and reconcile staff expense claims, payment vouchers, and supporting documentation.
2. Budgeting & Grant Allocations
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Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.
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Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.
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Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.
3. Financial Reporting
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Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.
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Liaise with grants and programme teams to ensure alignment between financial and narrative reports.
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Maintain up-to-date and audit-ready documentation to support all reporting outputs.
4. Managing Fiscal Sponsorship Financial Reports
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Ensuring that income from fiscal sponsorship partners are accurately recorded
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Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items.
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Represent the Finance team in update meetings with potential or current fiscal partners.
5. Audit & Compliance Support
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Organise financial documentation and support sampling processes during internal and external audits.
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Maintain orderly and accessible digital and physical filing systems for all financial records.
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Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Department: Lotteries and Gaming
Salary: £24,245 per annum
Hours: Full Time, Monday to Friday, 37 hours
Job Type: Temp
Contract Type: Fixed Term Contract
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Main Purpose of the Role:
The Lotteries and Gaming Team works collaboratively as part of Air Ambulance Charity Kent Surrey Sussex (KSS) to build engaging relationships with supporters playing our lotteries and raffles. In doing so we inspire people to join our Lottery or Raffle programmes, which enables Team KSS to save lives and ensure the best possible patient outcomes. The Lotteries and Gaming Assistant will be dedicated to building relationships with supporters and assisting in the delivery of Lottery, Raffles and Individual Fundraising activities. This includes answering supporter’s questions, Lottery and Raffle administration, expressing our thanks and appreciation, assisting with resolving complaints and helping to ensure we deliver an amazing experience for our supporters.
Inclusion and Diversity:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
We reserve the right to close the position early if the role is filled.
Benefits package is correct at the time this advert was published.
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities
REF-222995
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V550
Job Title: Communications Officer
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family: 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers.
A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role.
Key tasks include:
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Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives.
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Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation.
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Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach.
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Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level.
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Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision.
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Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.
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Create inspiring and straightforward stories with a focus on powerful imagery and video content.
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Work closely with communications colleagues in the #iWill Movement to champion youth social action.
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.