Supporter experience manager jobs in christchurch, canterbury
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
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Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
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Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
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Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
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Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
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Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
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Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
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Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
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Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
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Escalating risks promptly and appropriately.
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Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
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Contributing to the design of monitoring and reporting processes.
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Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
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Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
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Providing reports and/or data on trends, compliance, and quality.
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Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
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Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
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Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
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Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
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Support the development and/or updating of content for information systems.
Maintain expertise and insight
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Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
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Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
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Advise managers on recent developments in field of work.
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Undertake research and analysis in field of work.
Contribute to team
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Be an active member of the Quality Team, identifying opportunities for your own development.
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Provide regular updates to the Quality Manager regarding partners quality and processes.
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Contribute to the good and efficient working of the team in delivering against the business plan.
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Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
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Compliance with LCALC policies and procedures, including health and safety.
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Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
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To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
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To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
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To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
Digital Communications Officer
£27,693 - £29,746
Based out of any of the WEA offices, with Hybrid Working.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
Reporting to the Digital Branding Manager, the successful candidate will be responsible for supporting with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland.
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public.
This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. Charity comms experience would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website .
The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.
- Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required
- Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments
- Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated
- Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC
- Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office
- Assisting with the annual external audit and maintaining clear process documentation.
If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 08 August 2025, 11.59pm UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
The client requests no contact from agencies or media sales.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Herefordshire, Worcestershire and Black Country (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a home-based role with regular travel required across Herefordshire, Worcestershire, and the Black Country to engage with supporters. You may also be expected to attend occasional internal meetings at various locations across the UK, including our flagship offices in London, Birmingham, Warrington, and Belfast.
Please note that if you live outside the core area (Herefordshire, Worcestershire, and the Black Country), you will be responsible for covering your own travel expenses and time.
Applicants must reside in the UK and have the appropriate right-to-work documentation to be eligible for employment.
About you
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
Regional Fundraiser – Herefordshire, Worcestershire and Black Country
Closing Date: 4th July
Interviews: 8th August
Location: This is a home-based role, covering the following regions: Herefordshire, Worcestershire and Black Country
Home based in North East England and Yorkshire
East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Tuesday 12 August 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Unseen is a UK charity with its head office in Bristol. We provide safehouses and support in the community for survivors of trafficking and modern slavery and operate the UK wide Modern Slavery & Exploitation Helpline. We also work with individuals, communities, business, governments, other charities and statutory agencies to end slavery for good.
Purpose of the role:
You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. Answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centred information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.
To apply:
1. Complete Unseen’s Helpline Advisor application form, and;
2. Send a copy of your CV to jobs @ unseenuk. org.
The deadline for applications is midnight on the 17th August, but we reserve the right to close early if sufficient applications have been received.
We receive high volumes of applications for this role and as such, we encourage motivated candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live.
You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements.
Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK. We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.
KEY RESPONSIBILITIES
- Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
- Supporting hosts with training, host support groups and staying in touch.
- Processing referrals and facilitating guest placements
- Building relationships with partner agencies
For a full job description and person specification, please see the attached document.
EMPLOYEE BENEFITS
Holiday Entitlement
33 days FTE including bank holidays (19 days actual including bank holidays).
Training & development
We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.
Other benefits
Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.
You will:
- Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
- Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
- Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
- Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
- Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
- Support the development of effective governance, technology and safeguarding practices across affiliates.
- Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.
About you:
You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.
- A strong track record of driving income growth and leading successful change initiatives.
- Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
- A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
- Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
- Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.
Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.
About us:
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading not-for-profit organisation is seeking an experienced Interim Head of Communications and Digital Engagement. This is a pivotal 6-month contract role designed to provide senior-level, tactical support during an exciting period of transformation and growth.
The organisation is undertaking a significant strategic shift and the implementation of a new engagement strategy. This role offers a unique opportunity to make a tangible impact by leading key projects and providing vital support to a dedicated team.
Key Responsibilities
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Lead the implementation and launch of a new global brand, including overseeing a significant brand awareness budget and leveraging pro-bono agency support.
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Drive digital mobilisation transformation, addressing user experience challenges, improving digital storytelling, and fostering a digital-first culture to scale supporter engagement.
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Maximise corporate partnership opportunities, identifying and integrating campaigns with a key global partner, particularly around upcoming festive and seasonal initiatives.
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Provide strong leadership and support to the Comms team, fostering a high-performing and empowering environment.
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Work closely with the Director to ensure strategic alignment and delivery of key objectives.
Person Specifications
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Demonstrable experience leading rebranding initiatives or large-scale brand campaigns.
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Proven track record of strong leadership, including expertise in performance management and establishing operational standards.
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Experience working with corporate partners or within a corporate organisation is essential.
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Demonstrable experience managing large-scale budgets.
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Digital expertise is highly desirable.
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Ability to integrate quickly into a new environment and deliver tangible results on tactical projects within a fast-paced setting.
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Excellent understanding of user experience and supporter engagement strategies.
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Exceptional stakeholder management skills, particularly in collaborating with global teams and major corporate partners.
What’s on Offer:
- Salary c. £197.63 + £29.64 holiday pay (£227.27 total per day PAYE)This role falls inside IR35 regulations, and the successful candidate will be engaged through The Talent Set's payroll or via an umbrella company.
- Full-time opportunity
- Hybrid working - nationwide
- A 6 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
The selected candidate will be required to undergo a DBS check.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Remote position with some preference for Freetown Sierra Leone, Cape Town South Africa or Nairobi Kenya
SCOPE OF WORK
1. Grantmaking Due Diligence & Onboarding
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Coordinate the collection, review, and secure storage of due diligence documentation from prospective grantees.
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Assist with risk screening checks and internal reviews in alignment with Purposeful’s grantmaking policies.
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Prepare grantee onboarding documentation, including grant agreements and orientation materials.
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Track submission of required onboarding documents (e.g., bank forms, MoUs, safeguarding policies).
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Monitor and keep track of the grants due for payment.
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Respond to grantee and applicant inquiries and proactively update them on the status of their grant awards.
2. Grant Compliance & Documentation
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Monitor compliance status of all active grants, flagging outstanding requirements and follow-up needs.
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Ensure that compliance-related deadlines (e.g. reporting dates, grant conditions) are met and documented.
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Maintain clean, well-organised, and accessible digital grant files, using existing tools or systems (e.g., Google Drive, Netsuite, Salesforce, etc.) to ease retrieval and generation of reports.
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Support internal checks to ensure that funds are disbursed in line with compliance protocols and funding agreements.
3. Finance Coordination
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Liaise with the finance team to prepare and verify payment documents, banking instructions, and payment schedules.
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Support alignment between grant budgets and payment disbursements.
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Track the movement of funds across grants, ensuring appropriate documentation is in place for each transaction.
4. Donor & Internal Reporting
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Assist in preparing compliance-related sections of donor reports and internal grantmaking summaries.
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Track reporting obligations by donor or partner, and ensure all documentation is collected and filed on time, including any relevant country-specific compliance requirements.
5. Audit & Policy Support
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Prepare documentation for internal and external audits, including sampling, document summaries, and data extractions.
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Assist in developing and maintaining internal tools (templates, checklists, trackers) related to grant compliance.
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Contribute to ongoing improvements in Purposeful’s compliance systems, bringing in lessons learned and audit feedback, and emerging regulatory or legal considerations relevant to our work.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Location (UK): Remote
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel required for meetings and events
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Our Digital Community provides vital peer support to thousands of people across the UK. We are looking for a driven individual to join us at this exciting time as we launch our new Community platform. You will be passionate about putting the voice of the community first and are comfortable with collaboration and supporting volunteers so that, together, we can grow and nurture more thriving communities.
About the role
Line managed by the Support Services Manager, the Digital Community Officer will deliver key strategic activities that will improve engagement and create sustainable, moderated communities. This will be achieved through engaging with and supporting a diverse team of volunteer moderators and providing ongoing training to ensure the community remains a welcoming, safe space. This role is matrix managed by the Innovation Manager for Strategic Programmes who will support with, and build capacity for, the technical, data and integration aspects of the community platform.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Supporting a diverse range of volunteers (or relevant experience).
- Experience of delivering peer-to-peer services or moderating an online forum.
- Confidence in developing a deep understanding of a digital platform and effectively managing administrative responsibilities within it.
- Experience working with service users or patients either directly or through digital/non-face-to-face services.
- A good knowledge of data protection and safeguarding (for Adults, Children or both) backed with experience of applying these within a previous role.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews to be held the week commencing 18 August 2025, via Microsoft teams.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Fundraising
Location: Remote (with regular UK internal & external meetings)
Contract: Full-time, Permanent
Reports to: CEO
About Switch the Play Foundation
Switch the Play Foundation is the UK’s only charity dedicated to supporting sportspeople in their transition to life outside of sport. We empower individuals to thrive through and beyond their sporting careers with tailored development, wellbeing, and transition support.
As we launch our new 5-year strategy, this is a truly exciting time to join our team and help scale our impact across the UK.
Role Summary
We seek a strategic Director of Fundraising to lead and grow our income generation efforts. This role will develop a sustainable fundraising strategy to support our expanding programmes and reach. Working for a small charity like ours means your efforts will have a direct and significant impact, ensuring that fundraising is maximised to support our mission.
Key Responsibilities
- Lead and deliver our fundraising strategy across trusts, foundations, events, corporates, major donors, and individuals
- Manage and grow a small, remote fundraising team
- Meet income targets and develop new income streams
- Cultivate and nurture relationships with funders, partners, and supporters
- Track performance and report on KPIs and ROI to the Board
What You’ll Bring
- Proven success in fundraising strategy and income growth
- Experience across multiple income streams, especially corporate and philanthropic giving
- Strong leadership and team development skills
- Excellent relationship-building and stakeholder management
- A data-driven, adaptable approach
- Passion for social impact and belief in the power of sport
- Experience working in or with small charities
- Adaptability, resilience, and a passion for supporting sportspeople
Why Join Us?
- Be part of a values-led, supportive, and ambitious team
- Shape a growing organisation at a pivotal moment
- Flexible working and a culture of trust and wellbeing
- 25 days annual leave + bank holidays + 3 days off at Christmas
- Employer pension contribution and CPD budget
- Tech allowance and expenses for UK travel
- Your voice matters—everyone contributes to our strategy and direction
Apply Now
Apply with your CV and cover letter.
We welcome applicants from all backgrounds and identities. If you’re excited by this opportunity but not sure you meet every requirement, we’d still love to hear from you.
If you have any questions or need adjustments to the application process, don’t hesitate to get in touch.
Supporting all athletes - irrespective of their sport, background or stage of career - with their successful transition into life outside of sport


The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
- have experience of working with young people, including a knowledge of substance use and its impacts
- have experience of project coordination, with excellent organisation skills
- be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
- enjoy working remotely in a small and busy team
The client requests no contact from agencies or media sales.
The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.
This is a unique opportunity to shape global conversations on climate science by empowering researchers in developing countries to publish and communicate their work, collaborating with some of the world’s leading SRM experts.
We are looking for a candidate with strong digital skills and social media experience. The ideal candidate will have experience creating content for social and web, managing website content and systems, and working with digital media (photos and video).
The Digital Communications Officer will report to the Communications Manager and collaborate with teams across the organisation (Policy Engagement, Programmes, Fundraising) and with our researcher teams across the Global South.
Responsibilities will include:
Social media
- Manage day-to-day social media posting across current channels (LinkedIn, X, Bluesky), posting content that aligns with our tone of voice and brand guidelines
- Monitor social media and traditional media for mentions of Degrees and the wider topic of SRM, identifying trends and opportunities
- Evaluate social media performance and recommend potential new strategies and platforms, driven by data as well as awareness of Degrees’ position
Content creation
- Edit short videos of our researchers for social media and the website
- Design graphics for social media, reports, presentations and events, using tools such as Canva or InDesign
- Write news, profiles, and announcements for the website
Website
- Act as primary website administrator, keeping the website up to date by editing and adding new pages as required
- Maintain content consistency across the website, especially as we redevelop our site and move to a new platform (WordPress, with Gutenberg editor)
- Assist with website content migration using a good understanding of website database management systems (e.g. Jet Engine, ACF)
- Use analytics to monitor website performance and suggest SEO improvements (Google Analytics)
Team support
- Create and maintain templates for documents, presentations, etc., to ensure consistency across visual products
- Compile and deliver the quarterly newsletter (using MailChimp)
- Organise and maintain media asset folders (photos, videos, recordings) with clear tagging
- Support other teams (policy engagement, programmes, fundraising) with communications products as required
Putting developing countries at the centre of the SRM conversation





The client requests no contact from agencies or media sales.
Our client, a Children’s charity will be entering their busiest season of the year in the autumn/winter and they are seeking additional support from September – December. In this role you will be processing high volumes of donations and supporting the Head of Public Fundraising.
Why this Fundraising Administrator role?
The role offers flexible remote working - 3 days per week and this is a great opportunity for someone who is confident using Raiser’s Edge. The hourly rate is £14.36 per hour and offers flexibility.
About the Fundraising Administrator role
You will Administer online donations, which involves acknowledging the donation and thanking the donor and uploading the information accurately on their fundraising database (Raiser’s Edge). You will be Supporting the Public Fundraising Team with the administration and acknowledgment of postal and telephone donations and responding to internal and external queries through a range of channels relating to fundraising ensuring top class supporter care. Additionally you will be involved in any other relevant administrative tasks as directed by the Head of Public Fundraising. A Standard DBS will be required.
How to apply
Please submit your CV
What happens next?
Interviews will be held in August and if selected the start date is expected to be between 15–22 September
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.