Supporter experience manager jobs in leeds, west yorkshire

Are you an experienced fundraiser with a talent for writing winning bids? Do you thrive on building strong relationships with funders and turning complex information into clear, compelling cases for support?

North Yorkshire Citizens Advice & Law Centre is recruiting an enthusiastic individual to lead on sourcing appropriate funding and writing our large funding bids. The ability to form and develop relationships with funders and to understand their requirements is essential. It will be vital in this role to communicate effectively with all relevant stakeholders.

We are looking for someone who understands the charity sector and who has proven experience of successful income generation. You must be able to undertake research, understand complex information and produce clear funding briefs.

Part of this role involves working to tight deadlines, so the successful candidate will be willing and able to work under pressure whilst maintaining high levels of accuracy and attention to detail.

The role can be based in the successful candidate’s preferred North Yorkshire office (Northallerton, Richmond, Malton, Scarborough, Selby or Harrogate), with hybrid and remote working options also available.

Applications closing date: 30 September 2025 (9.00am)
Reserved interview dates: 2 -3 October 2025

Are you a passionate Community and Trusts Fundraiser ready to help grow vital income streams to empower communities in Africa by delivering safe water, sanitation, and hygiene to those who need it most?

This is a fantastic opportunity to play a key role in driving income, building meaningful relationships with Individuals, Community Groups, Trusts and Foundations to support life-changing projects in rural Zambia and Mozambique.

Location: Remote (Shrewsbury based only) with a minimum of 5 mandatory meetings per year (includes overnight stays for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent, Full-time (37.5 hours per week)
Salary: £30,000 - £33,000 per annum (depending on experience)
Benefits: Matched pension contributions (7% of salary after probation), 5 weeks' annual leave plus bank holidays, and a discretionary Christmas shutdown.

Reporting to: Head of Fundraising

The Charity:

Village Water are passionate about making a difference. For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in hygiene promotion, sanitation facilities, and safe water (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres-improving health and empowering communities with opportunities to thrive.

The Role

As Community and Trusts Fundraiser, you will be at the heart of our community fundraising efforts while also taking ownership of your fundraising portfolio, focusing on maximising income from Community groups, Individuals, Trusts and Foundations (both UK and international). You'll build and manage your own portfolio of donors, create fundraising initiatives and try new approaches that inspire and encourage community fundraising. You will provide exceptional stewardship to secure ongoing support. Collaboration and adaptability across this small, yet impactful organisation is key, as is a passion for creating positive change.

Your Responsibilities:

· Develop and deliver engaging fundraising campaigns and activities for community groups and individuals.

· Create and manage a calendar of fundraising events and opportunities that engage and inspire participation from community groups

• Build and manage a portfolio of community supporters, trusts and foundations to maximise income and awareness.
• Develop a robust pipeline of funding applications, securing grants from trusts and foundations.
• Develop and nurture relationships with existing and prospective funders, delivering outstanding stewardship. 
• Organise and support community fundraising events, both in-person and online, co-ordinating event logistics, from kit delivery to stock management and ensuring everything runs smoothly and the success of the event is maximised.
• Write impactful persuasive proposals and donor updates that showcase our work.
• Maintain accurate donor records and ensure timely reporting to funders in line with donation conditions while driving unrestricted and restricted income opportunities.
• Collaborate with colleagues to develop social media content that engages supporters.
• Work closely with Head of Fundraising to achieve key fundraising objectives.
• Uphold and embed Village Water values and behaviour expectations in your work.
• Ensure communications are in line with the Fundraising Regulator guidelines.
• Act as an ambassador for Village Water, representing the charity at networking events.
• Be flexible to attend the occasional out of hours event.

About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. You will enjoy building impactful relationships with a wide range of people, both in person and online. You are self-motivated, organised and creative. You can adapt your approach to suit different audiences and achieve deadlines. You will have a positive attitude and a genuine passion for helping others.

Your experience will include:

• A proven track record of securing funds community groups and trusts.
• Confidence and experience delivering engaging presentations to diverse audiences.
• Exceptional relationship-building skills to ensure long-term donor support.
• Strong written skills for crafting compelling cases for support, donor updates and grant applications.
• Proficiency in using databases to monitor fundraising performance.

Why Village Water:

You will join a small, dynamic team that values its personal touch, collaborative approach, open communication and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.

Our Values:

Bold Innovation, Culture, Flexibility and Adaptability, Sustainability, Inclusivity and Diversity, Transparent Impact

How to Apply: send in your CV with a covering letter

Closing date: 28th September 2025
First stage interview: 2nd and 3rd October 2025

Location: Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although regular travel to London and other locations is expected.

Do you have proven experience of data integration and ETL tools, and strong Python and SQL knowledge? Do you have a good understanding of data engineering practices including Data Lakes, Warehouses and Lakehouses, and experience using Microsoft Fabric, Azure Synapse or another modern data engineering stack? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.

About the role

We are looking for a data engineer with experience of developing and maintaining ETL pipelines to move data between enterprise applications. Day-to-day, you’ll be responsible for developing ETL processes using Microsoft Fabric and Azure Synapse, linking from a variety of data sources to various targets on-prem, in cloud platforms and in Azure.

We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. You will transform and centralise raw data from multiple platforms into user friendly reporting data, as well as explore new ways to improve the efficiency and effectiveness of data management across Shelter.

Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a  wider Technology and Data team within our Strategic Enablement directorate. The Data Architecture team currently comprises of the Data Architecture Manager and a Data Engineer, and they work closely with the Insights team.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join Our Mission to Protect Wild Fish and Their Waters!

Are you passionate about making a real difference for aquatic wildlife? We'd love to hear from you!

WildFish is a charity committed to conserving wild fish and their precious aquatic habitats. We're excited to offer an opportunity for someone eager to develop their campaigning skills while creating meaningful change for water-dependent wildlife.

We're Looking For: Off the table Campaigns Assistant.

We're searching for an enthusiastic and well-organised Off the table Campaigns Assistant to join our dynamic campaigns team. This is a fantastic opportunity for a motivated individual to contribute to our high-impact campaigns as we enter an exciting new chapter in our work to address the environmental challenges posed by salmon farming. Off the table is a campaign asking chefs, diners and food lovers to stop serving and eating farmed salmon.

What We're Looking For:

• Someone with a genuine passion for protecting wild fish populations and aquatic environments, preferably living in Scotland!
• Strong organisational skills and a proactive approach
• Enthusiasm for learning and growing in the campaigning field
• Eager to amplify important environmental messages
• Experience in the hospitality sector (desirable)
• Experience in social media community management (desirable)

What You'll Be Doing:

• Supporting Our Community Outreach:
• Helping with the day-to-day admin that comes from our Off the table stakeholder outreach and community mobilisation efforts
• Support with planning, organising and running engaging events that bring people together to progress our campaigns

Your Daily Tasks Will Include:

• Campaign Administration: Managing email inquiries with care and maintaining our OTT directory and CRM systems
• Event Support: Handling the planning and logistics for both online and in-person events
• Community Connection: Reaching out to hospitality sector partners and community activists; social media community management,
• Desk-based research to identify chefs and restaurants to join the campaign
• Supporting WildFish with its broader campaigns and goals

What We'd Love You to Bring:

• Experience with project and time management
•  Strong communication skills - whether you're writing, speaking, or listening
• A background in customer service, supporter relations, or volunteer coordination
• Comfortable with updating websites and digital databases (don't worry, we'll support you!)

What You'll Gain:

You'll be supporting vital work that connects communities with conservation efforts, helping build a movement of people who care about protecting wild fish and their habitats.

We Celebrate You - Whoever You Are!

At WildFish, diverse perspectives make our conservation work stronger and more effective. We warmly welcome applications from individuals of all backgrounds, particularly those from underrepresented communities in the conservation sector.

Here's the thing: If you're reading this and thinking "I don't tick every box, but I care about this work" - we want to hear from you! Your unique experiences, fresh ideas, and genuine passion for protecting aquatic environments matter more to us than a perfect match on paper. We're committed to creating an inclusive workplace where everyone can thrive and contribute their best work to protecting wild fish and their waters.

Ready to dive in and make waves for wildlife conservation? We can't wait to meet you - exactly as you are!

Temporary People Advisor – Fully Remote
£19.28 per hour | Start ASAP | 6 weeks initially

We’re looking for an experienced People Advisor to join a national charity on a temporary basis, providing proactive HR advice and guidance across the organisation. This is a great opportunity for someone who enjoys working in a fast-paced environment and supporting managers with a wide range of people matters.

The role:

• Provide advice and case management on employee and volunteer relations, including absence, performance management, restructures, TUPE, disciplinary and grievance.

• Coach and support managers through complex HR processes, increasing their people management capability.

• Develop and embed inclusive, legally compliant people policies.

• Support the delivery of Equality, Diversity and Inclusion initiatives.

• Identify trends and recommend people-focused solutions for continuous improvement.

About you:

• Strong background in HR advisory, employee relations, and organisational change.

• CIPD qualified (or working towards).

• Good working knowledge of UK employment law.

• Skilled in coaching, communication, and building relationships at all levels.

• Confident handling complex cases with sensitivity and professionalism.

Details:

• Start date: ASAP

• Duration: 6 weeks initially

• Rate: £19.28 per hour

• Location: Fully remote

If you’re an experienced HR professional with a people-focused approach and immediately available, we’d love to hear from you.

About us and our ecological work

We are a small but growing UK-registered charity which undertakes projects that protect and restore wild landscapes, helping to provide a future for all life on earth. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that protect and restore wild, natural landscapes. 

Our ecological work spans two exciting fronts: restoring missing species through projects like The Missing Lynx, Pine Marten and White-Tailed Eagle reintroductions in Northern England; and securing the protection of ecological restoration sites as a Responsible Body for conservation covenants through which we aim to set the gold standard, supporting ambitious, mission-aligned projects such as Nattergal’s High Fen site.

About the role

We are seeking to hire a dynamic and passionate Senior Ecologist to join The Lifescape Project, to play an integral role in the restoration of charismatic species to the UK and in landscape scale habitat restoration.

As a Senior Ecologist, your work will cover two distinct areas which are broadly: BNG-associated site assessments; and practical planning and feasibility aspects of species reintroductions.

Salary: £40,000 - £42,000 per annum, depending on experience + benefits.

Hours: Full-time, 40 hours per week.

Contract: Fixed-term contract for 12 months initially.

Location: Remote working with site survey work and some UK and international travel.

Please refer to the job description for further information about the role.

To apply, please email a CV and covering letter (each no longer than 2 pages of text) outlining how you meet the person specification and why you should be considered for this role.

Closing date: 9.00am on Monday 20 October 2025.

The role will commence as soon as possible.

About The Role
Regional Fundraiser – Kent
Closing Date: 18th September
Interviews: 25th September
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Kent (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role. You will be required to travel across Kent to meet supporters regularly and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK. 
We will be holding an information & Q&A session for this role at 12:30 midday on Wednesday, 10th September. To receive a link to this or for further information, please get in touch with the Talent Acquisition Team for further support at [email protected]
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management.
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently, and travel across an extensive patch.

Person Specification:

- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.

We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year).

About us

Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority.

The opportunity

We’re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You’ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students.

This is a varied and purposeful role, where you’ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK.

This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health.

Your key responsibilities

• Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award.

• Support the planning and delivery of events, meetings, and online activities.

• Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately.

• Coordinate programme communications, including newsletters, inbox management, and digital hub content.

• Maintain accurate records and support finance processes.

• Help manage digital tools and systems to improve efficiency and stakeholder engagement.

What we’re looking for

• Experience in an administrative or support role.

• GCSE Maths and English, or equivalent qualification or experience or demonstration of ability.

• Strong organisational skills with excellent attention to detail.

• Clear written and verbal communication skills.

• Confidence working with digital tools and systems.

• Ability to manage your own workload, prioritise effectively, and meet deadlines.

• A collaborative, proactive, and adaptable approach.

• Commitment to Student Minds’ values of inclusion, co-production, and anti-racism.

What you’ll gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.

• Experience in a varied role with opportunities to learn and develop.

• A supportive and collaborative workplace culture that values wellbeing.

• Flexibility in how and where you work.

How to apply

If this sounds like a good fit, we’d love to hear from you!

1. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 

2. Download and complete our application form-  instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 

3. Upload your completed application form, by clicking 'Redirect to Recruiter'. 

4. Complete the Equality Monitoring Form. 

Closing date for applications: 28th September 2025

Interviews: 8th-9th October 2025

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

About us

We are a collaborative, UK based network bringing our 30+ years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.

About the role

This is a newly created role to provide extra capacity within the finance function at STOPAIDS. We are looking for someone with previous finance experience, ideally within a charity. The Finance Administrator is responsible for supporting the maintenance of financial and administrative services working closely with the Finance Manager to meet legislative and policy requirements and to support the operations of STOPAIDS. These duties include but are not limited to Xero Accounts functions, assisting with payroll and processing invoices and financial transactions.

STOPAIDS is a fully remote organisation, so the postholder would be working from home, but the team is very connected and collaborative, so there will be plenty of contact and support.

Hours: Part-time, one day or 2 half days per week (0.25 FTE).

Location: Home based in the UK. Occasional attendance at all staff meetings in London (normally 4 days annually).

Benefits of working at STOPAIDS

We offer several benefits including:

• We operate a shorter working week with no salary reductions. For this role, this equates to 1 day per week or two half days. This time needs to be worked between Monday and Thursday.
• We operate a home-based working policy, including a home working set up allowance and monthly working from home allowance.
• Flexible working, including non-standard working hours.
• A group stakeholder pension scheme with 6% employer contributions (after qualifying probationary period).
• 20 days' annual leave per year (excluding bank holidays), plus 1 day for every year of service (pro rata).
• Enhanced maternity and paternity pay for employees with 1 years’ service or more.

For further information and to apply, please visit our website.

Closing date: 10.00am on 27th September 2025.

Interviews will be held on 30th September and 1st October 2025.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply and/or contact us regarding any queries about the role.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.

1. Do you want a role where you can directly see the difference you’re making in changing the lives of young people living through and beyond cancer?
    
2. Are you a highly skilled relationship manager who wants to use your influence and experience to impact the strategic development and growth of Major Gift fundraising?
    
3. Do you have a passion for inspiring and supporting colleagues in their professional development?
    
4. Are you a confident writer who is adept at creating impact through language?
    
5. Would you be proud to work for one of the country’s leading young person’s cancer support charities?
    

The Ellen MacArthur Cancer Trust is recruiting a Philanthropy Lead to join our passionate, dynamic team, inspiring young people aged 8-24, to believe in a brighter future living through and beyond cancer.

This is an exciting chance to take on a newly created strategic role that will be pivotal to driving Major Gift income and supporting successful Trust and Foundations growth whilst ensuring these high-value income streams have a real focus and synergy with their messaging, stewardship and donor experience.

You will have significant experience in and understanding of philanthropic giving and high-level relationship management and be motivated by propelling the Ellen MacArthur Cancer Trust towards becoming a £2m/year income organisation.

The role includes line managing and supporting two Trusts and Foundations fundraisers, building on the successes of a growing income stream.

Help us be there for every young person after the devastation of cancer, through this important, exciting role.

Please download the Recruitment Pack for full details of the role.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

 

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Chief Executive Officer

We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation.

Position: Chief Executive Officer
Location: Shipley-based, with regular travel across Bradford and Craven District
Salary: £45,000+ depending on experience
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: Tuesday 30th September
Interview Date: Bradford, date to be confirmed

About the Role

This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change.

Key responsibilities include:

· Leading the development and delivery of the charity’s strategy and vision

· Driving income generation across diverse fundraising streams

· Overseeing financial planning, reporting and governance

· Supporting, developing and motivating staff and volunteers

· Building strong external partnerships and raising the organisation’s profile

· Ensuring compliance with safeguarding, data protection and charity regulations

· Acting as the charity’s public face and spokesperson

About You

We are looking for a confident and credible leader with:

· Experience of successfully leading and growing a charity or similar organisation

· A strong track record in strategic planning, governance and financial management

· Expertise in fundraising across trusts, foundations, corporate partnerships and community giving

· The ability to inspire teams, build partnerships and represent the organisation externally

· Excellent communication skills and a collaborative approach

· A genuine empathy with the challenges faced by people living with or affected by serious illness

A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role.

About the Organisation

For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction.

Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader

How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.

Safeguarding Statement

This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.

Equal Opportunities and Diversity Statement

The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Data Protection Statement

For information about how your data is used as part of the recruitment process, please contact us.

About the role 

At the heart of our operations, our exceptional Regional Casework Coordinators serve as the primary point of contact for members of the armed forces community reaching out to our Regional Offices for support.

In this dynamic role, no two days are the same. You may be supporting individuals in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our clients.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support them. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.

You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.

About the team 

Reporting to the Regional Casework Manager our Casework Coordinators, together with our Volunteer Caseworkers, work remotely within the regional office area.  With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office.  The wider regional support team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager. 

About you 

To thrive in this role, you'll demonstrate composure and resilience, paired with genuine empathy and a strong commitment to supporting those in need.

Our beneficiaries are at the heart of everything we do. To support them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.

You will have experience of providing welfare support, especially on the telephone and an understanding of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit.  Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.

Knowledge of Safeguarding and GDPR is essential in this sensitive role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.

Proficiency in Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous.  It is important that you have experience of planning and managing your own workload, with minimal supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 21 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 29 September 2025.

As part of the selection process, you will be required to complete an assessment.

Temporary People Advisor – Fully Remote
£19.28 per hour | Start ASAP | 6 weeks initially

We’re looking for an experienced People Advisor to join a national charity on a temporary basis, providing proactive HR advice and guidance across the organisation. This is a great opportunity for someone who enjoys working in a fast-paced environment and supporting managers with a wide range of people matters.

The role:

• Provide advice and case management on employee and volunteer relations, including absence, performance management, restructures, TUPE, disciplinary and grievance.

• Coach and support managers through complex HR processes, increasing their people management capability.

• Develop and embed inclusive, legally compliant people policies.

• Support the delivery of Equality, Diversity and Inclusion initiatives.

• Identify trends and recommend people-focused solutions for continuous improvement.

About you:

• Strong background in HR advisory, employee relations, and organisational change.

• CIPD qualified (or working towards).

• Good working knowledge of UK employment law.

• Skilled in coaching, communication, and building relationships at all levels.

• Confident handling complex cases with sensitivity and professionalism.

Details:

• Start date: ASAP

• Duration: 6 weeks initially

• Rate: £19.28 per hour

• Location: Fully remote

If you’re an experienced HR professional with a people-focused approach and immediately available, we’d love to hear from you.