Supporter experience manager jobs in norbiton, greater london

We are working with one of our well-established healthcare sector clients to recruit an additional Clinical Senior Buyer to support the expansion of the Procurement team. This is a not-for-profit / charitable organisation which has achieved steady and consistent growth across their portfolio of operations over the last few years. The Procurement team works largely remotely, meeting up once a quarter in London, and with regular travel (on a weekly/fortnight) basis to sites across London, the South and the North.

Benefits include private healthcare, free gym membership, support with your ongoing CIPS training, plus a number of other more flexible perks.

We are looking specifically for applicants with strategic procurement experience from within the Healthcare Sector (public sector or with an independent healthcare provider) in areas such as:

• Clinical Consumables
• Medical Devices
• Orthopaedics
• Theatre
• Endoscopy
• Medical Implants

If you're interested, and this sounds like you, please get in touch today with your CV.

Payroll Officer – Temporary | £14.11 per hour + holiday pay | Remote / Home-based

We’re partnering with a respected national charity that’s dedicated to supporting children and young people across the UK. They’re looking for a detail-focused Payroll Officer to join their team on a temporary basis and play a key role in delivering a high-quality, accurate payroll service.

Location: Fully remote / home-based
Pay: £14.11 per hour + holiday pay
Contract: Full-time, temporary
DBS: Basic DBS check required

In this role, you’ll be responsible for:

• Maintaining and updating payroll records using Oracle

• Processing salary changes, expenses, statutory payments (SSP, SMP), and pension contributions

• Managing third-party deductions and resolving over/underpayments

• Responding to payroll queries with clarity and professionalism

• Supporting with year-end tasks including P60s and P11Ds

• Assisting with system testing and process improvements

To be successful in this role, you’ll need:

• At least 1 year of experience using Oracle payroll systems

• Previous experience in a payroll or finance environment

• Strong attention to detail and excellent numeracy skills

• Effective written and verbal communication skills

• Advanced Excel skills

• A CIPP qualification or equivalent hands-on experience

This is a fantastic opportunity to join a purpose-driven organisation where your payroll expertise will make a meaningful impact.

Interested?
Apply now or get in touch to learn more!

IDVA x2

Location: Waltham Forest/Hybrid

Salary: Qualified applicants £29,923 - £32,623 per annum (salary will be offered at the bottom of the band)

Unqualified £28,255 - £29,913 per annum (salary will be offered at the bottom of the band)

Contract: 1 Permanent and 1 FTC (31st October 2025)

Vacancy Reference: S677

Closing Date: 2nd June

Interview Date: 11th June

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men, and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service: Our Solace Advocacy Support Service (SASS) teams provide advocacy and support to survivors of domestic and sexual abuse living across London. We are recruiting two IDVA positions in our nee Redbridge team.  

About the role: The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as high-risk requiring crisis short-term intervention, providing advice, advocacy, and onward referral where appropriate.

About You: We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, experience of supporting survivor’s domestic and/or sexual abuse including strong casework management skills.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Solace Women’s Aid values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Solace is a Disability Confident employer.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

Unfortunately, we do not accept CVs and request no contact from recruitment agencies.

 

Join the V.I.P. as our Director of Delivery and Operations as we work towards transforming the future for young people affected by violence.

Applications close: 9 a.m. Monday 16th June 2025
Location: Hybrid (office in Hammersmith)

About The Violence Intervention Project (V.I.P)

The Violence Intervention Project (V.I.P) is a forward-thinking charity focused on reducing serious youth violence (SYV) among young people in West London.

Founded in 2017, V.I.P. combines therapeutic approaches with practical support to help young people, their families, and communities build safer, more positive futures.

At the heart of our work is the Urban Therapy model, a clinically informed, trauma-focused intervention that supports youth in navigating the challenges of violence, poverty, and emotional distress.

We collaborate closely with statutory services and community partners to ensure long-term impact and sustainable change.

With a strong presence across several boroughs, V.I.P. is dedicated to innovation, prioritising employee well-being, and fostering a supportive, growth-oriented team culture. We work with young people where they feel most comfortable—whether at home, in the community, or on the streets—ensuring flexibility and accessibility in our approach.

Our mission is to create a lasting impact in the lives of those we support, driving meaningful change through evidence-based practice and compassionate, relationship-driven care.

About the role

As Director of Delivery and Operations, you will play a pivotal role in leading the scaling and operational excellence of V.I.P.’s impactful programmes. You will ensure that our services are delivered efficiently and effectively, while maintaining the highest quality standards as we grow.

Your leadership will be crucial in overseeing the strategic development of new income-generating programmes, ensuring their integration into the wider organisational strategy, and embedding data-driven decision-making to enhance impact.

You will have a direct impact on V.I.P.’s growth and ability to expand our transformative work, ultimately improving the lives of young people affected by violence across West London.

Who we are looking for

We seek a strategic and results-driven leader with a proven track record in programme delivery and operational management. The ideal candidate will bring a blend of leadership, innovation, and a passion for tackling youth violence.

You will have the ability to scale programmes, optimise resources, and embed impact measurement frameworks.

Essential qualities, skills, and experience include:

• Extensive experience in leading and scaling programmes, ideally within the charity or social sector.
• Proven success in driving operational efficiency, resource management, and quality assurance.
• Strong leadership skills, with the ability to motivate and develop a diverse, cross-functional team.
• Exceptional communication and stakeholder management skills, with experience engaging with local authorities and statutory partners.
• Data-driven mindset, with experience embedding monitoring and evaluation systems into programme delivery.
• A commitment to the well-being of young people and an understanding of trauma-informed care and youth violence.

If you are a visionary leader ready to make a lasting impact, we want to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 16th June 2025.

Administrator - South Scotland
Reference: MAY20258886
Location: Glasgow Office with some flexibility for hybrid work
Salary: £24,571.00 - £26,231.00 Per Annum, Pro Rata
Contract(s): Permanent
Hours: 1.5 FTE available to split between 2 Administrators
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

Do you thrive on helping others, proactively solving problems and a varied working day? If so, then this is a fantastic opportunity to utilise your organisational skills and play your part in saving nature!

RSPB Scotland are looking for two dynamic administrators to join the friendly Glasgow office team and play your part in delivering RSPB's objectives within areas rich in wildlife and important for people - if this sounds like the job for you, we would love to hear from you. We will appoint 1.5 FTE administrators and are open to consideration of flexible arrangements for how this time is split between two people. Although you will be based at the Glasgow office, many aspects of the role can be carried out remotely, so there is flexibility to work from home on occasion.

About you

We are looking for someone who pays attention to detail but is also able to take a flexible and pragmatic approach. You will be solutions-focused and astute at juggling a variety of tasks. You'll be great at building effective relationships with a wide range of people, while ensuring that confidential and sensitive matters are handled appropriately. You will be provided with opportunities to develop new skills and build on existing areas of expertise.

We need someone to assist us in the management of business information and data held in RSPB systems, currently stored across network drives, OneDrive, Teams and recently SharePoint.  Working knowledge of Microsoft Office 365 applications will therefore be essential.

You will be well organised and able to prioritise your workload effectively to deliver solutions within set timescales. A team player who does what they say they will.

Essential Qualifications, Knowledge, Skills and Experience

• Working knowledge of Microsoft Office applications (especially Outlook, Word, Excel, PowerPoint and Microsoft Teams)
• Knowledge of document management and team collaboration tools
• Proactive approach to problem solving
• Able to communicate and engage effectively with a wide range of audiences whether by phone, email or in person
• Able to organise and coordinate all aspects of a meeting or event logistics
• Able to prioritise and delegate tasks effectively, particularly when under pressure from competing priorities
• Experience of working in an office or customer care environment in an administrative role
• You have at least 5 GCSE's (or equivalent), including Maths and English

Desirable skills, knowledge and experience:

• Interest in and knowledge of conservation and the natural world

Additional Information:

We will appoint 2 permanent posts combining to form 1.5 FTE administrators and are open to consideration of flexible arrangements for how this time is split between two people.

Closing date: 23:59, Sunday 15th June 2025
We are looking to conduct interviews for this position on W/C 23rd June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Employment Specialist Location: Woking, Surrey Salary: £28,182 - £29,547 per annum inclusive Are you interested in helping people who have, or are recovering from, Psychosis and other severe and enduring mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist. Right now, one of our partners, Waythrough, is looking for an Employment Specialist to join our Specialist Employment team based in Woking and Leatherhead, Surrey and to integrate into a clinical mental health team with our NHS partner. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.  Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.  s well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. The post holder will need to be a car driver and have access to their own vehicle.  Service delivery is Surrey and borders wide, however the post holder will be covering the areas of Surrey Heath & Farnham, with the possibility of supporting neighbouring localities. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough. We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

 

Leadership and strategy

 

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

 

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

 

Management and Supervision 

 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

 

Policy & Strategic Legal Work

 

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

 

Finance & Fundraising

 

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 9am on 23 June 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We anticipate that we will invite candidates to an initial online interview on Wednesday 3rd July 2025, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Wednesday 9 July 2025.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

Employment Specialist Location: Woking Salary: £28,182 - £29,547 inclusive per annum Are you interested in helping people who have, or are recovering from, mental health problems, and other chronic health conditions integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist. Right now, one of our partners, Waythrough, is looking for an Employment Specialist to join their Surrey Employment service. We help individuals find paid employment or return to work after a period of ill health. We also assist employers and employees to successfully resolve mental health problems and other health issues in the workplace. But it’s only possible with the help of people like you. Would you like to be a part of an exciting new opportunity in the IPSPC service. Your challenge? To do everything you can to help the individuals we work with to source appropriate, meaningful paid roles with local organisations/employers. Day to day, you’ll offer support to individuals who are suffering with mental ill health and other chronic health conditions, offering careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation and interview techniques. You’ll also be responsible for establishing and maintaining positive links with Primary care providers, clinical teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner. As well as a good understanding of the IPS model of working, mental and physical health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. Excellent organisational and time management skills are required, as well as the ability to prioritise workload and be flexible to the demands of this ever changing role. There are 3 roles available which are based in Woking. The post-holder will be required to be a car driver. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough. We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

Social Media and Digital Officer

Location: Hybrid/Remote
Department: Policy, Campaigns & Communications
Salary: £32,580
Hours: 35
Job Type: Full time
Contract Type: Permanent
 
About the Role
 
Our client are looking for a proactive and creative Social Media and Digital Officer to join their small but mighty team . As part of their Policy, Campaigns and Communications team, you’ll play a key role in growing their brand, raising awareness of their campaigns and supporting their influencing work. You’ll lead on community management and paid and organic content across all their social channels. You’ll help them reach more young people and create a supportive and inclusive community for them in their online spaces. With a new ambitious strategy and bold rebrand, it’s a great time to join them. If you’re always the first to jump on a TikTok trend, have a talent for creating high-quality, mobile-first video content, and are passionate about making a difference, we’d love to hear from you.
 
As an organisation serving children in care and care leavers, we’re keen to receive applications from people with experience of care and recognise the importance of having care-experienced staff within their team. They are also actively seeking to bring diversity of perspectives and experience, and especially welcome applications from people from racially minoritised communities.
 
Our client is committed to tackling systemic racism and providing an inclusive, equitable workplace. They recognise that embedding equity, diversity and inclusion principles is an ongoing journey and one which they are determined to invest in.
 
Equity, Diversity and Inclusion
 
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and cannot be connected with your application.
 
How to apply
 
Our client asks interested applicants to answer several competency-based questions.
 
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV but it will only be considered if you score well as part of the anonymous review.
 
To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).

 
Please also tell them if there are any reasonable adjustments, they can make to assist you in your application.
 
The deadline for applications to be received is the 6th June @ 11.59pm.
 
Interview details:

Interviews will have two parts:

• A session with young people;
• A panel interview with Charities staff.
• Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/WiFi is difficult for you, please contact us so they can assist in making suitable arrangements.

 
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
 
Interviews will take place:
 
Young people’s panel: 25th June 2025
Staff panel: 30th June 2025
 
Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates based outside of the UK.
 
Our client is proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
 
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
 
REF-221714

Senior Mental Health Practitioners 

 

Closing date: midday on Friday 20th June 2025 

· Greater London (Croydon, Sutton and Merton)

· £39,262 per annum (including OLW)

· Part-time pro rata (21 hours per week)

Are you a qualified Senior Mental Health Practitioner looking for your next career move? 

Off the Record is an award-winning young people’s mental health charity working across Southwest London.  We are currently celebrating our 30th year. Our Vision is Brilliant, Beautiful and Better mental health for all and our mission is to “show up” for all children and young people's mental health in Southwest London. 

We are a passionate, relational, humanistic organization that works hard to provide compassionate and high-quality mental health support at the point that young people need it rather than at the point of availability.  We provide a range of mental health services to children and young people including Talking therapies, online therapeutic support, a young carers service, therapeutic support to young refugees and asylum seekers, young people in the youth justice system and those impacted by serious youth violence.  Since the pandemic we have increasingly focused on ensuring that we are “all back in” and we love working in the communities in which young people live.

We are inspired and energized by young people themselves and continue to develop and shape our services around the ever-changing mental health needs of young people. We are 100 % committed to diversity and inclusion in these challenging times.  We are currently looking for a range of dynamic and passionate professionals who can work thoughtfully and sensitively with young people in our diverse team of experienced and committed professionals.

One final thing you should know. Theres lots of research that shows how marginalized groups may not apply for jobs unless they meet 100% of the qualifications. We also know that mental health practitioners come from a wide range of backgrounds with rich personal and professional experiences that might not seem standard and that's okay! We really value people who bring unique perspectives and add new knowledge to our team.

Educational Mental Health Practitioner

Contract: Fixed term contract until March 2026
Location: London, SW1P 2AE
Salary: £33,670
Hours: 37.5

If you are a qualified Educational Mental Health Practitioner / Children's Wellbeing Practitioner and you have a passion for working within a dynamic but supportive environment, our client would like to hear from you, so please apply!

Our client has a job opportunity available for an Educational Mental Health Practitioner or Children's Wellbeing Practitioner in their CYP services. The job purpose is to provide a preventative, early intervention service to children and young people with mild to moderate mental health needs in identified schools. They are looking for someone to use the acquired skills, knowledge and abilities to deliver a service based within education settings that builds on and reinforces but does not replace those initiatives that already exist within these environments.

The post-holder will, with appropriate supervision, work as an autonomous and responsible practitioner and engage in:

• Delivering evidence-based intervention for children and young people in education setting with mild to moderate mental health problems
• Helping children and young people within these settings who present with more severe problems to rapidly access more specialist services
• Supporting and facilitating staff in education settings to identify and where appropriate manage issues related to mental health and wellbeing
• Working with and within education environments to afford better access to specialist mental health services

To be considered for this position, please submit your CV and a fully completed application form. Incomplete applications will not be considered and will be withdrawn from the process.

The job description is attached for your reference. Please apply only if you meet all the specified requirements.

About Our Client

They are a community-based organisation dedicated to providing mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in their communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across their communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-221817

About Beyond Autism

We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young 
adults access an education which empowers a life full of choice, independence and opportunity. We do 
this by creating positive educational experiences, training for the professional team around a child, and 
information, resources and support for families and carers.
Our services:
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children 
together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to 
aspirational, informed choices creating a positive and successful step into primary education.
Our two schools and 2 Post-19 services have a specialist curriculum that ensures sustained success beyond the 
age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing.
By teaching them the academic and life skills they need and through the promotion of a happy, caring 
environment, we nurture the confidence, independence and self-belief to enable them to make the most of the 
next stage of their life or education.
We also work more widely, activating networks and building local capacity with our solution focused Outreach 
team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national 
picture and reduce school placement breakdown

Our Values

At BeyondAutism we are:
Dedicated to delivering excellence
Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond 
expectations.
Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal 
Behaviour
Contributing to research and ensuring our staff continually develop and share best practice that ensure 
aspirational outcomes are achieved for autistic individuals.
Respectful
Embracing diversity, showing integrity, acting with compassion and always treating people with dignity.
Proud to challenge
Listening, changing thinking, shifting attitudes and educating

Overview:

• As COO you will be BeyondAutism’s second-in-command and be responsible for the financial well-being 
of the charity, financial and commercial strategy and day-to-day operational excellence.
• The overarching purpose of the COO position is to work with the CEO on defining the financial and 
operational strategy of BeyondAutism and then to implement it, thereby enabling the charity to deliver its 
charitable objects.
• You will provide strong leadership of the finance function, being proactive, outward facing and an 
exceptional manager of stakeholder relationships.

Responsibilities
• Leadership and management of a senior team to deliver business plans in pursuance of the strategic 
objectives.
• Developing and leading the finance and operations functions (HR, Facilities, and Projects) so that they 
facilitate the growth and reach agenda.
• Provide leadership on Finance and Accounting strategy, to optimise BeyondAutism’s financial performance.
• With the CEO and Heads of Services, ensure that our regulatory services remain outstanding.
• To deputise for the CEO as required.
Strategic leadership
• Delivering results during a period of unpredictability, negotiating with and influencing senior stakeholders from 
a variety of disciplines (political, commercial, and Local Authority).
• Leading the operations functions so that they are proactive, outward-facing and viewed as an essential partner 
in the decision-making process.
• Increasing the commercial capability throughout the organisation, with a focus on delivering value for money 
through effective contract and supplier management.
• With the Heads of Services, review the model for service delivery as part of implementing the reach strategy. 
This will include the service models currently operating in London.
• Building and enacting transformational change to the commercial strategic decision making in collaboration 
with the CEO.
• With accountability for procurement and contract management, you will demonstrate ongoing improvement to 
processes and transparency, working to create a system in which it is faster and easier to satisfy Trustee 
scrutiny and meet accountability requirements.
• You will operate collegiately with the Senior Management Team to ensure we build effective customer 
relationships and deliver services that meet the needs of the end-user.
• You will be accountable for an Operational Blueprint that delivers growth for the organisation.
• Assess the revenue opportunity versus the risk and cost profile of the pricing/operating models.
• Advise on strategic implications resulting from legal and regulatory changes.
• Define and oversee adherence to policies and procedures.
• Own and apply commercial scrutiny.
• Establish and embed a system to track and monitor all contracts, tracking all changes regardless of risk 
attributed to the given clause.
• Localise and translate standard contract templates where applicable and maintain these templates.
• Provide risk advice to the Senior Management Team.
Financial leadership and management
• Ensure that company financial systems are robust, compliant and support current activities and future 
reach/growth.
• Ensure that all regulatory requirements are met including the Charity Commission, Ofsted and Company Law.
• Take a lead role along with the CEO in arranging finance in accordance with Trustee strategy.
• Ensure appropriate reporting of the month end is timely and informs decision making.
• Write and share a monthly analysis flagging key risks and, with the CEO, ensure actions are taken to mitigate 
risks.
• Provide reporting against budget/forecast, ensuring viability of each service within full cost recovery 
parameters.
• Provide executive summary reporting to Trustees.
• Lead the budget setting process, liaising effectively with each member of SMT and the finance team.
• Presentation of Budget to Trustees.
• Reflect and present information in appropriate formats for internal and external use.
• Take the lead as appropriate on specified projects, following our project management processes.
• Ensure your team are supported and skilled in new service development.
About the role
5
Facilities
• Senior leadership oversight of the facilities strategy, including health and safety compliance, appropriate and 
robust contracts and a viable maintenance cycle.
• Through your leadership team, ensure quality and compliance systems and processes are embedded, 
informative and enabling of a learning organisation.
• Ensure that BeyondAutism has the best affordable IT infrastructure and resources.
• Ensure that our premises are fit for purpose, in the right place, at the right time. 
HR
• Senior leadership oversight of the people strategy ensuring swift action and appropriate scrutiny of our 
recruitment and retention strategy.
• With the CEO and wider SMT ensure that BeyondAutism is an employer of choice within our sector.
• With the Head of HR, support in the design and implementation of key HR strategic initiatives and drive 
performance improvements across the HR team.
Projects
• Senior leadership oversight of the project portfolio, specifically driving sustainability and viability through our 
reach agenda.
• With the Projects Manager, ensure deadlines are met and projects are delivered within agreed budgets.
• Ensuring reporting is timely and data rich to underpin decision-making.
General responsibilities
• To understand, adhere to and actively implement all the policies and procedures of BeyondAutism.
• To safeguard children and vulnerable adults at all times.
• To undertake training as required.
• Assist with other work, events and projects as needed.
• Any other duties that the Chief Executive Officer may reasonably require.

If selected for interview you will be required to fill out a full application form for safer recruitment purposes. There will be a 2-stage interview: The first stage will be a remote Teams interview. Successful candidates will then be invited to attend a face-to-face interview

Job Title: Systems Accountant

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London).
Salary: £59,520 per annum (exclusive of London Weighting of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).

Contract type: Fixed Term (until 30 April 2026), Full Time. We are also happy to consider applications on a Part Time basis (with equivalent pro rata salary). 

Hours: 37.5 hours per week.

This is an opportunity to join Refuge as a Systems Accountant on an interim basis supporting the charity in the selection and implementation of their new finance system.

Refuge is about to embark on a major transformation in the way it manages its finances, modernising all aspects of financial management across the organisation with the implementation of a new finance system. This role will be crucial to the success of the project. 

In previous roles you may have been a finance systems analyst or systems accountant, and you will bring a deep understanding of modern finance systems and experience of all aspects of their implementations in a charity or housing association setting.  As the Systems Accountant in this very hands-on role, you will manage and carry out all stages of the implementation project, ensuring that the new system is successfully implemented on time, on budget and to meet business needs.

This is an exciting time to join an organisation which provides crucial services to women and children, helping us build our capabilities and make a significant contribution. This interim role will allow you to focus on the implementation project, working across the charity, delivering the maximum benefit from the new technology.

If you are inspired by our mission and would like to bring your skills and energy to our work, we look forward to receiving your application.

Closing Date: 09:00am 9 June 2025

Interview Date: 16 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Community Development Worker

 

Closing date: midday on Friday 20th June 2025

• Greater London (Croydon, Sutton and Merton)

• £39,262 per annum (including OLW)

• Full-time 

Are you a Community Development Worker looking for your next career move? 

Off the Record is an award-winning young people’s mental health charity working across Southwest London.  We are currently celebrating our 30th year. Our Vision is Brilliant, Beautiful and Better mental health for all and our mission is to “show up” for all children and young people's mental health in Southwest London. 

We are a passionate, relational, humanistic organization that works hard to provide compassionate and high-quality mental health support at the point that young people need it rather than at the point of availability.  We provide a range of mental health services to children and young people including Talking therapies, online therapeutic support, a young carers service, therapeutic support to young refugees and asylum seekers, young people in the youth justice system and those impacted by serious youth violence.  Since the pandemic we have increasingly focused on ensuring that we are “all back in” and we love working in the communities in which young people live.

We are inspired and energized by young people themselves and continue to develop and shape our services around the ever-changing mental health needs of young people. We are 100 % committed to diversity and inclusion in these challenging times.  We are currently looking for a range of dynamic and passionate professionals who can work thoughtfully and sensitively with young people in our diverse team of experienced and committed professionals.

One final thing you should know. Theres lots of research that shows how marginalized groups may not apply for jobs unless they meet 100% of the qualifications. We also know that mental health practitioners come from a wide range of backgrounds with rich personal and professional experiences that might not seem standard and that's okay! We really value people who bring unique perspectives and add new knowledge to our team.