Supporter experience manager jobs in northampton, greater london

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

The Senior Immigration Solicitor (Violence Against Women and Girls & Migrant Justice) will lead on complex immigration casework and strategic legal interventions, with a particular focus on supporting Black, minoritised, and migrant (BMM) women affected by violence against women and girls (VAWG), especially those with insecure immigration status or no recourse to public funds (NRPF).

This is a senior role requiring a high degree of professional autonomy, decision-making, and initiative. While the postholder will be formally accountable to the Head of Community Engagement and Legal Services, they will operate with minimal day-to-day supervision, taking a lead in shaping casework strategy, driving systemic change, and strengthening SBS’s legal offer.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Interview date: 24 & 25 September 2025

Do you have extensive experience in supporting volunteering development in organisations with a wide range of volunteer roles?

We are recruiting for three experienced Volunteering Business Partners, who will partner with those managing volunteering in specific areas of the charity, building strong and credible relationships and a thorough understanding of their partnered areas to provide tailored volunteering advice, guidance and support to maximise the value that volunteering can bring.

About this job

As Volunteering Business Partner, you'll:

• Be an advocate for volunteering, working with teams and individuals in their areas to support them in putting the volunteering vision and strategy into practice, to a consistently high standard
• build and maintain strong working relationships with key stakeholders, working as a trusted partner for volunteering advice to help them deliver high quality volunteer experiences that support Dogs Trust’s aims and objectives
• take ownership of specific Dogs Trust-wide activities such as Volunteering L&D, Policies or Communication that support the volunteering vision and strategy
• promote a culture of continuous improvement and innovation across Dogs Trust through sharing observations, learning and ideas across the Central Volunteering Team to enable and ensure consistent standards of volunteering across Dogs Trust
• promote the importance of volunteering metrics (for example from volunteer survey and volunteer database) and use these to spot trends, identify risks and opportunities and tailor guidance accordingly in their partnered areas.

About you

To be successful in this role you'll have experience in supporting volunteering development in organisations with a wide range of volunteer roles, with a thorough and up-to-date understanding of best practice in volunteering, current trends and relevant legislation.

You'll have a proven ability to influence, engage and empower all stakeholders from senior leaders to core, with experience of managing your own workload, with ability to take personal responsibility for progressing volunteering activities in partnered areas, taking this further and using data and metrics to make recommendations at a higher level, enabling the design and implementation of wider interventions.

About the team

The role sits within the Organisational Development department which includes Learning and Development, L&D (Digital) and People Experience. The department’s role in Dogs Trust is to drive the People agenda in terms of:

• Culture – ensuring DT is an amazing place to work and volunteer
• Capability – we are empowered to be our best
• Commitment – engaged in our work and committed to our aims and to each other

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

This job can be based from any Dogs Trust location, with regional travel.

Salary:  £33,000-£35,000
Contract: Permanent
Location: Home-based, covering Hampshire, Dorset, Sussex & Surrey
Closing date: Monday 1^st September

We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a permanent basis.

As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.

To be successful as the Relationship Manager, you will need:

• Experience in community or regional fundraising, with a proven track record of meeting income targets
• Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
• A supporter-first mindset, with empathy and compassion when working with patient-related supporters
• Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
• A full UK driving license and access to a car, as travel across the South Coast is required

If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2681HW

A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.

Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+).  You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.

Remote role with travel to our Cambridge office at least quarterly.

Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.

In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:

•  Remote (UK-based)
•  Part time (20 hours per week)
•  Salary p/a £23,500 (FTE £37,600)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.

Closing date: Monday 22 September 2025

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Programmes Officer to support the growth and development of our regional service delivery over the next 18 months.

The Programmes Officer will play a key role in supporting the successful delivery of a portfolio of activities to strengthen CoppaFeel!s awareness raising work at a regional level, helping us to engage more young people across the UK through volunteer activities and localised service delivery.

This is a fixed term position and a busy role with broad responsibilities including project co-ordination and administration. You will sit within the Education team and report to the Senior Programmes Manager.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings, and in-person training. We will provide plenty of notice for when you are required to be in for these purposes. 

Due to the nature of the role you will also be expected to provide occasional support with delivery and events in targeted regions throughout the UK. There may be occasional weekend / out of hours working for which you will be awarded TOIL.

Duties and Responsibilities

• Provide support and assistance to the Senior Programmes Manager to ensure the successful implementation and operation of regional projects.
• Provide administrative support, facilitating communication between key stakeholders and acting as the key contact for enquiries.
• Attend programme and stakeholder meetings to share updates and gather feedback.
• Assist with the set up and operational delivery of collaborative services, coordinating activities, resources and timelines in line with agreed delivery plans.
• Attend in person events and activities to support staff, volunteers and community partners.
• Represent CoppaFeel! at events, promoting and communicating our awareness message.
• Deliver awareness talks and presentations of our key messaging to support regional interventions.
• Liaise with colleagues in other departments to ensure services offered are targeted appropriately and to support a collaborative approach to delivering regional programmes.
• Work with the Senior Programmes Manager to identify opportunities to deliver our work in localised settings.
• Collaborate with the digital team to promote and celebrate regional work through CoppaFeel!s digital channels.
• Build strong relationships with key stakeholders, including regional partners, healthcare professionals, volunteers, and community groups.
• Support the Senior Programmes Manager to monitor the effectiveness and impact of regional programmes by gathering, collating and reporting data to track project progress.
• Maintain records on activities delivered and update stakeholder records using our CRM database.
• Work with the Engagement and Inclusion team to ensure services delivered are inclusive, accessible, and are informed by meaningful engagement with young people.

Skills, Experience and Qualifications

Essential

• Experience of successfully planning activities, coordinating communication and responding to feedback.
• Experience of building strong relationships with internal and external stakeholders.
• Outstanding organisational skills, with the ability to balance competing priorities across multiple workstreams.
• Confident to deliver awareness talks in the community
• Excellent administrative skills.
• Excellent communication skills, both written and verbal.
• Excellent time management skills with the ability to plan and meet deadlines.
• Initiative and resourcefulness to identify and solve problems.
• Commitment to promoting equality, diversity, and inclusion.
• Strong IT skills with the ability to pick up new systems quickly.
• Confident driver and full clean UK driving licence.

Desirable

• Experience of working in the charity sector
• Experience using database software

Application information

Applications will close on Friday 12th September 5pm with the aim to commence interviews on W/C 22nd September.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Let us know if you have any accessibility requirements or need any adjustments for the interview. 

Main Benefits and Terms & Conditions

Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.

Benefits 

• Wellbeing fund
• Employee Assistance Programme
• Access to Self Space training and 1:1 therapy
• Core working hours 10am - 4pm
• Enhanced Maternity and Paternity Leave
• Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch. 

Salary: £35,234 – £46,385

Contract: Full-time (4 days considered)

Location: London office – 2 days per week (Abbey Wood)

Closing date: 2^nd September

Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.

As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

About the role

Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.

Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

Core responsibilities

• Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
• Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
• Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.

Safeguarding

• Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.

Recruitment and Learning & Development (L&D)

• Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.

Diversity, equity and inclusion (DEI)

• Work with the Senior Management Team to implement the DEI strategy and action plan.
• Actively support and develop a positive and inclusive working culture across all teams and staff.

Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

Qualification criteria

• The right to work in the UK.
• CIPD level 5 certificate or equivalent experience
• At least two years' experience holding HR responsibilities.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
• Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
• The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
• Experience using Human Resources Information Systems (HRIS).
• Strong project management experience.
• Proven experience implementing learning and development initiatives.
• Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
• Exceptional verbal, written, and numerical skills.
• Demonstrable attention to detail and a strong ability to prioritise effectively.
• Confidence in communicating change to stakeholders at all levels.
• A commitment to diversity, equity, and inclusion.
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Line management experience.
• Transferable experience in the charity or NGO sector.
• Have previously led on or substantially supported safeguarding in a previous role.

The Choir with No Name London – Choir Manager
Part time (20 hours per week)

£35,057.32 (pro rata)
One-year fixed term with possibility of extension

About us:

The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.

We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.

What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.

We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.

We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!

About the role:

We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.

This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!).  You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.

If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!

The closing date for applications is Monday 22nd September at 9am

Prospectus is excited to be supporting a UK children's charity with their search for a Senior Legacy Marketing Manager on a 12-month contract.

This organisation runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.

As the Senior Legacy Marketing Manager, you will be responsible for helping shape and deliver the legacy and in-memory giving fundraising programme that will maximise the lifetime value of supporters. This role will be responsible for managing a small team and overseeing budget of £600k and an income target of £240k. With a varied legacy marketing programme, this role will focus on both the acquisition and retention of legacy supporters and work across a range of channels including direct mail, telemarketing, DRTV, digital, events, and Free Will products.

The successful candidate will have proven experience within legacy marketing and have a strong understanding of direct marketing across a range of audiences. They will be confident in planning, delivering, and evaluating legacy marketing campaigns, and be able to make strategic decisions based on audience insights. Ideally, this person will have previous line management experience and have managed project budgets and expenditures.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.

Location is flexible, but the team often meet in the London offices monthly. The salary for this role is £43,657 to £56,130.

If you are interested in applying to this Senior Legacy Marketing Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

As Head of Digital Engagement you will lead SPANA’s digital presence across web, email, social and emerging platforms – ensuring the organisation’s voice, brand and mission are powerfully communicated to global audiences. You will also provide strategic direction and hands-on leadership to the digital team, fostering a culture of creativity, collaboration and excellence to maximise impact and drive growth. 

This exciting role is responsible for shaping and delivering a compelling and consistent digital experience that drives awareness, deepens engagement and supports organisational priorities in communications, advocacy and income generation. You will play a central role in delivering SPANA’s strategic ambitions through innovative, data-informed digital approaches. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role with a salary of approximately £55,000 per annum subject to skills and experience. This role is UK based, and candidates must have the current right to work in the UK. SPANA staff work remotely, attending our London office once or twice a month (or more if preferred). 

SPANA offers benefits to staff including a health care cash plan with Medicash, and generous pension scheme with SPANA contributing 10% if the employee contributes at least 5%.

Full details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 21 September 2025.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

For a full job description, please visit our website.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places.
Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming.
Is confident enough to try new things and take positive risks on a regular basis.
Exudes a warm friendly and fun presence.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is persistent and determined in adverse circumstances.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviour.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-223369

Do you want to play a key role developing and delivering partnerships with the business community to support St Mungo’s mission to end homelessness?  

This post is offered as a fixed term contract until 11/12/2026 (maternity cover), or secondment for internal applicants.

We are looking for someone who can lead a dynamic and ambitious team in the role of Corporate Partnerships Manager. Over recent years, St Mungo’s has seen significant growth in corporate partnerships. We are proud to have a number of long-term relationships with companies from a range of sectors including, Mace, Bloomberg and Taylor Wimpey who share our commitment to ending homelessness and rebuilding lives.

Reporting to the Senior Corporate Partnerships Manager this role will be responsible for managing the account management team and developing a strategic approach to account management across the corporate partnerships function.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone with demonstrable experience managing and developing a corporate partnerships account management team within a charity setting. You will have experience of managing and developing your own portfolio of strategic partnerships, ideally from a combination of B2B and B2C companies.

The successful candidate will be an exceptional relationship builder, confident working with, and influencing, a variety of internal and external stakeholders. This will be complimented with excellent verbal and written communication skills, strong planning and organisational skills and the ability to effectively prioritise your own time and workload to manage conflicting priorities.

Our clients and supporters are at the heart of everything we do, overall we are looking for someone who shares our vision, passion and commitment to ending homelessness.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 15 September 2025

Interview and assessments: 24-26 September 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

•  Excellent Development and Growth Opportunities
•  A Diverse and Inclusive Workplace
• Great Pay and Other Benefits