Supporter experience manager jobs in stanstead abbotts, hertfordshire
Crisis is the national charity for people facing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, minimum two days per week with homeworking in line with Crisis’ Hybrid Working Policy.
Hours: 35 hours per week, open to compressed hours as per Crisis’ Flexible Working Policy
About the role
As Crisis’ Creative Lead, you are our most senior creative. You will lead the development of impactful concepts and content that meet our ambitious strategy and ultimately, support Crisis to end homelessness.
You’ll lead our creative studio to develop high-impact campaigns and content, based on audience insight and fresh creative ideas. Collaborating with many teams and departments throughout Crisis, you will champion inclusion and engagement with experts by experience on powerful storytelling techniques through multichannel design and video production.
About you
- You'll have a strong track record leading, coaching, and developing multidisciplinary Creative Studio teams.
- You're a creative visionary with ambition for brand storytelling and emotional connection that inspires action.
- You'll be experienced in the creative direction of integrated, multichannel campaigns.
- You’re a natural collaborator. You work closely with others to shape creative direction and delivery of outputs across multiple projects and activities.
- You’ve worked with Creative Agency partners and freelance producers, photographers, copywriters, and designers and know how to get the best of them by extension of your studio
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 11 January 23:55 2026
Interview process: First round will include a presentation and competency-based interview. There will also be a second round.
Interview date and location: First round will be 28-30 January 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Director of Campaigns and Communications (Responsible Investment Charity)
Civitas Charity Recruitment are delighted to support ShareAction in the recruitment of a dynamic and visionary Director of Campaigns and Communications. This is a pivotal leadership role, responsible for shaping high-profile, high-impact campaigns and building strategic narratives that challenge corporate behaviour and activate investor influence.
The Organisation
ShareAction is an independent UK-registered charity working to build a financial system that serves people and the planet. They are experts in responsible investment, harnessing the influence of investors, pension funds and civil society to improve corporate behaviour on environmental, social and governance issues — from climate change and health to worker rights and corporate accountability. Through research, rankings, investor engagement, coalition-building and public campaigns, ShareAction challenges harmful practices and drives systemic change in the global financial system.
Key Responsibilities include:
• Set the strategic direction for campaigns, communications and civil society engagement
• Lead integrated advocacy and public campaigns that elevate ShareAction’s voice
• Oversee media outreach, digital strategy and storytelling across channels
• Build and nurture partnerships with investors, civil society, policy makers and funders
• Represent ShareAction externally, including at high-level events and in the press
• Align campaign goals with organisational priorities and funding strategy
The Candidate
The ideal candidate will be a seasoned communications and campaigns leader with a proven record of delivering high-impact advocacy and narrative strategy. You will bring:
• Substantial experience leading complex campaigns or communications at senior level
• Excellent strategic thinking and stakeholder management skills
• Ability to simplify complex issues and communicate them compellingly across audiences
• Strong leadership and people-management experience
• A values-driven approach that aligns with ShareAction’s mission and commitment to equity and inclusion.
If the role sounds of interest and you feel like you meet the criteria, please apply immediately or alternatively contact Syed at Civitas Recruitment for further information, including the job pack.
Prospectus are delighted to be supporting a highly impactful client with the search for an Administration and Communications Officer. This is a permanent role, required to start ideally prior to Christmas, or immediately in the New year.
This role would suit somebody who is looking to build a career within Communications and Administration. Reporting into the Communications Director of this small organisation, you will work remotely, but be available to travel within London for client meetings and events of required. General responsibilities are:
- Administrative support to ensure smooth daily operations, including managing enquiries, maintaining records and digital files, supporting staff task management, and ensuring ICT systems are functioning effectively.
- Support organisational communications by preparing, editing, and disseminating materials across print, digital, and web platforms, ensuring all content is consistent with branding and house style.
- Maintain and update the organisation’s website and online platforms, uploading new materials, checking accuracy, and liaising with technical support when needed.
- Assist in the recruitment, onboarding, and retention of members by delivering excellent customer service, maintaining strong professional relationships, and supporting individuals and organisations.
- Contribute to marketing and promotional activities by helping produce materials, coordinating outreach, and supporting external partnerships to raise awareness of organisations work.
- Provide logistical and administrative support for events, training sessions, meetings, and webinars, including managing bookings, communication with attendees, preparing materials, and supporting follow-up and evaluation.
- Support the production and promotion of the organisation’s podcast series and other projects, including scheduling, coordinating with guests, and organising content.
- Maintain and develop the organisation’s CRM and database systems, ensuring accurate data entry, reporting, and effective use of membership information.
If you feel that you have the aptitude to carry out these responsibilities and are immediately available, please apply early to avoid disappointment. Due to the quick turnaround required of this role, we reserve the right to close the position early.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.
We are seeking a Community Engagement Officer to provide vital administrative support to our policy & campaigns function and across the organisation, facilitating strong engagement with our community of dementia carers. The successful candidate will act as the first point of contact for enquiries around our carer engagement projects, and will assist with the coordination and administration of policy and campaign activities. You'll be joining us at an exciting time as we build on our successes and continue to grow our reach and impact to make a difference for dementia carers.
What we do at Dementia Carers Count
We support, advocate and campaign for dementia carers so that no-one feels isolated, invisible or alone.
Key responsibilities of the role
- Be the first point of contact for enquiries, managing incoming phone calls and generic inboxes for policy and campaigns, ensuring that enquiries are escalated efficiently and calls transferred to appropriate DCC team members.
- Record carer details and interactions on the database.
- Support the recruitment and ongoing management of the dementia carer community, including working across DCC teams to facilitate the promotion and ongoing coordination of a range of engagement opportunities.
- Assist in the planning, coordination, and delivery of campaigns and community engagement activities.
- Support communication with and management of the Carers’ Advisory Panel, including scheduling meetings, maintaining attendance records, and facilitating communication among members.
- Provide support for carer engagement, as required, to other teams in DCC.
We are looking for the following experience:
- Managing incoming enquiries via phone and email, with the ability to efficiently triage and escalate as needed.
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Using databases to record and manage personal information
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Coordinating appointments, meetings, or events.
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Using email or community and campaigns engagement clients like MailChimp, Campaign Monitor or Engaging Networks.
Full job description and person specification can be found in our recruitment pack via our website.
This role is remote, with periodic days in London required.
The client requests no contact from agencies or media sales.
THE COMPANY:
Climate Spring is a global organisation dedicated to transforming how the climate crisis is represented in mainstream entertainment. Funded by philanthropic foundations, we work in partnership with creators, production companies, broadcasters and streamers to develop projects with the potential to shift the narrative on climate.
Our team is made up of people with experience in commissioning, producing and working in development who understand the complexities of the development process, and who work collaboratively to bring the project to life. Our priority is for the projects we support to reach and engage audiences.
We offer different kinds of support to our partners, including development funding, script consultancy and connection to partners.
THE ROLE:
We are looking for an experienced and creative Development Producer, to provide development support for and oversee development projects on our growing development slate.
The Development producer will help manage the ideas that are submitted to the development fund, prepare and take part in editorial meetings, and build relationships with production companies that are serviced by Climate Spring, and help form new working relationships within the industry.
The development producer will assist the Head of Unscripted in preparing and delivering creative sessions to production companies and stakeholders. They will also help manage our unscripted contacts and prepare for community-building events with unscripted labels and talent.
You have a track record working on or developing unscripted formats a have good eye for commercially viable ideas for broadcasters streamers and online. A knowledge or experience with ad-funded content, whilst not essential, could be helpful.
KEY RESPONSIBILITIES:
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Project managing funded TV development projects. This involves having regular meetings with production companies, industry bodies and experts.
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Working with the head of unscripted to prepare for editorial and funding meetings.
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Contributing to the editorial decisions made by Climate Spring
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Attending meetings with production companies – remotely and occasionally in person.
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Building relationships with development teams at different production companies
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Working with the head of development and other stakeholders to create new IP with strong climate narratives.
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Managing our submissions slate and funded development slate.
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Preparing materials for brainstorms.
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Assisting in the preparation and execution of events eg: Pitch Competitions, Training days, and social events.
MINIMUM ROLE CRITERIA:
Please Note: It is a requirement for this role for the candidate to be located outside of the M25 and with ability to commute to Manchester.
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Passion for climate and environmental issues
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Min 5 years working in content Production/development. This is not an entry level role, a strong editorial background is required.
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Experience in reading and writing treatments / TV Formats
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Proficiency using digital tools, including Google Office Suite, Zoom, Airtable, etc.
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Experience handling confidential information with tact and sensitivity.
To be considered for this opportunity, you will need to demonstrate the following skills:
KEY SKILLS:
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Organisation and administrative skills
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Technical/IT experience
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Problem-solving skills, both administrative and creative.
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There will be a requirement to work with global team members on different time zones, therefore occasional availability during Australian, US and UK business hours will be required
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Communication skills - ability to express ideas clearly, write well and generate exciting ideas. Ability to condense large amounts of information into a clear brief.
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Teamwork - ability to respond to the needs of the team, adapting and meeting tight deadlines.
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Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of internal and external colleagues and contributors.
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A self-starter who can work efficiently without being supervised.
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A team player who can collaborate with stakeholders, production companies and the wider Climate Spring Team.
ADDITIONAL ATTRIBUTES PREFERRED:
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Experience working with on-screen talent and agents.
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Knowledge of climate change/environmental and sustainability trends.
NEXT STEPS:
If your skills and experience meet the above requirements and you would like to talk to us about this role, please apply submitting;
- CV
- Cover letter (no more than 500 words)
Please fill out the recruitment monitoring form here when you apply.
Deadline for applications: 19th December 2025
Interviews: 12th January 2026
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for a Sport & Leisure Development Officer to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £33,666 - £36,500 per annum, depending on experience.
- 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful park location
This is a standout opportunity for an individual with experience in sport development, community engagement, or participation growth to join our mission-led organisation.
In this highly rewarding role, you will have the chance to make a real impact on the sports that take place across the Royal Parks, positively influencing the lives of Londoners and further developing your career in an engaging area.
What’s more, you’ll discover a dynamic and exciting environment where there is plenty of room for growth and a host of rich rewards that will ensure you are equipped and enabled to thrive in your role.
The Role
As our Sport & Leisure Development Officer, you will lead initiatives that grow participation in sports activity across our organisation, with a strong focus on inclusion and access for underrepresented communities.
Working closely with on-site tennis facility leads and the Lawn Tennis Association (LTA), you will design and deliver participation programmes, seeking to increase engagement and court usage, and maximise programme capacity.
You’ll build strong partnerships with clubs, schools, local authorities, and community organisations, helping to remove barriers to participation and ensure sport within the parks is welcoming, affordable, and sustainable.
Additionally, you will:
- Shape diverse and inclusive sports programmes
- Create opportunities for underrepresented groups
- Monitor and evaluate participation data to guide decision-making and report on outcomes
- Represent us at meetings, forums and events
- Support coach-led sessions and wider health and wellbeing activities
- Assist with reporting, usage records, and business plan delivery
About You
To be considered as our Sport & Leisure Development Officer, you will need:
- Experience in sport development, community engagement, or participation growth
- Experience of managing partnerships and stakeholder relationships
- A strong understanding of inclusion and barriers to participation in underserved communities
- Knowledge of the UK tennis landscape and/or experience working with or alongside the LTA
- Strong organisational skills with a data-informed, outcome-focused approach
- Confident communication skills and a genuine passion for social impact through sport
We want to put everyone in the best possible position to succeed and use the Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button, which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Sports Development Officer, Participation Development Officer, Project Officer, Engagement Officer, Community Sport Officer, or Leisure Development Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, a respected and established international charity supporting programmes across Africa; seeks a qualified and experienced senior finance professional to provide strategic financial leadership, maintain robust systems, controls, and donor compliance across the organisation. The Director of Finance is responsible for organisational financial strategy, budgeting, reporting, external audits, risk management, and supporting programme delivery through high-quality financial oversight.This hands-on role requires the Director of Finance to execute daily tasks as well as overseeing, and mentoring, others within the team to undertake what is required.
Key responsibilities
Strategic Leadership & Financial Planning
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Lead the organisation’s financial strategy ensuring sustainability and alignment with mission and organisational priorities.
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Advise the CEO and Board on financial performance, risk, and scenario planning.
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Develop long-term financial models and cashflow forecasts.
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Provide financial insight to strategic decisions, business cases, growth opportunities, and operational planning.
Financial Management & Control
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Oversee and execute specific tasks relating to financial operations including accounting, treasury, cash management, payroll, and banking.
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Ensure monthly, quarterly, and annual financial closes are accurate and timely.
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Maintain and strengthen internal financial controls across central team and country/project operations.
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Implement efficient systems and processes to support a lean but compliant financial environment.
Budgeting & Organisational Performance
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Lead the annual budgeting process
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Monitor budget performance, variances, and financial KPIs, providing clear analysis for senior leadership.
Donor Finance & Grant Compliance
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Oversee donor grant finance, ensuring compliance with institutional donor restrictions and requirements.
Audit & Assurance
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Lead the annual organisational audit: prepare schedules, financial statements, and required disclosures.
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Ensure compliance with charity accounting standards (SORP)
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Oversee financial donor audits, ensuring timely, accurate responses and evidence.
Risk Management
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Contribute to the organisational risk register by recording and presenting on financial risks to the Board and Finance and Audit Committee.
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Implement financial due diligence for donors, suppliers, and country operations as required to meet organisation and donor policies.
Oversight of International Operations
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Ensure strong financial management of new country programmes creating and reviewing and renewing policies as required.
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Support the development or review of financial systems, capacity, and reporting in relation to new country expansion work.
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Oversee financial arrangements for countries where the INGO has no legal entity, including fiscal hosts, secondee payments, and contract structures.
Leadership, Management & Culture
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Lead, mentor, and develop the finance team to achieve operational excellence.
Person Specification
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Worked as a Finance Director or as a Head of Finance (with autonomy of decision making and board reporting duties)
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Strong understanding of charity accounting standards and regulatory requirements.
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Senior-level finance experience in an INGO, charity, or multi-country organisation (preferably with operations in the Global South)
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Fully qualified accountant (ACCA, CIMA, ACA, CPA or equivalent).
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Demonstrable experience with institutional donor compliance.
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Experience leading annual audits and preparing financial statements.
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Strong leadership and team management skills, including developing staff.
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Strong budgeting, forecasting, and financial analysis skills.
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Experience managing multi-currency environments and international financial operations.
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Ability to communicate financial information clearly to non-finance staff, senior leaders, and Boards.
ABOUT THE ROLE
Variety is looking for a Social Media Officer to join our Fundraising and Marketing team. Reporting to the PR and Communications Manager, the role will be vital in positioning Variety as a highly impactful charity and supporting our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.
You will be responsible for creatively growing our social media channels to increase engagement and reach new audiences. This includes content planning and ensuring our channels reflect Variety’s campaigns, programmes and brand. You’ll lead on community management and play a key role in developing and maintaining the charity’s content library.
Working closely with colleagues across the organisation, you will help create integrated social media plans and support live coverage from our wide range of fundraising and cause-led events. You’ll have opportunities to attend events and work directly with the children and families we support, helping to bring their stories to life.
Highly organised and creative, you will be confident in adapting content for different channels, ensuring it is delivered in the right format, tone and style for each audience.
You will be working with a supportive and knowledgeable team who regularly work from our vibrant office in the heart of Camden, London.
This role will require a DBS check.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
● Manage social media accounts (Instagram, Facebook, TikTok, LinkedIn) and engage with audiences, including Variety ambassadors.
● Keep the social media schedule up to date (using Hootsuite) with consistent posting and avoiding clashes by planning in advance.
● Create engaging content that aligns with our overall mission by interviewing beneficiaries, creating graphics on Canva and filming reels and videos.
● Ensure social media content is child-centric and accessible.
● Attend events to capture social media content (these will always be pre-agreed in advance).
● Undertake analysis of social media outputs to ensure content is engaging and effective and then shape future content based on learnings.
● Community management of our social media channels, responding to posts and engaging with followers.
● Keep up to date with the industry by horizon scanning the charity sector and social media generally for the latest trends.
● Support the PR and Communications Manager as needed.
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising and communications strategy.
● Any other duties as required.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
● Experience with Canva, Hootsuite and all social media platforms.
● Experience planning and scheduling social media content for a charity or similar organisation.
● Excellent copywriting skills.
● Experience using social media analytics tools.
● Understanding of GDPR and consent.
● Enthusiastic, organised and a creative self-starter.
● Understanding of the latest trends, technologies and standards in social media.
Desirable
● Experience of working with children or young people.
● Experience editing videos and photos.
● Experience interviewing beneficiaries.
● Understanding of disability, diversity and equality issues.
● Experience working for a charity.
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday pro-rata (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra two days annual holiday for every complete year of service, up to a maximum of five days' extra holiday (pro-rata).
- Pension ER contribution 7%
- Life Assurance 4% of annual salary
- Company sick pay scheme
- Medicash scheme
Department: Fundraising and Marketing
Reporting to: PR and Communications Manager
Salary: £30,000 - £32,000 (based on experience) pro rata
Location: Variety HQ, Camden Town, London (hybrid working)
Contract: Part-time, permanent
Working hours: 14 hours per week, flexible and hours to be arranged with Line Manager
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on 2 January 2026 at 5pm with interviews taking place week commencing 12 January.
We expect demand for this role to be high and will be shortlisting as applications arrive and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
If you would like to apply, then please submit the following:
1. CV (up-to-date)
2. Cover letter (max 1 page) on why you are interested and how you meet the essential and desirable skills and experience.
The client requests no contact from agencies or media sales.
Disrepair Surveyor – Social Housing (6-Month Contract)
Location: London Area
Rate: £350–£400 per day (depending on experience)
A social housing provider in the London area is looking for an experienced Disrepair Surveyor to support their legal disrepair, complaints and property inspection caseload.
Key Responsibilities
Carry out detailed inspections of residential properties in relation to disrepair, damp, mould, leaks and structural issues
Produce clear technical reports, schedules of works and evidence for legal cases and pre-action protocol processes
Assess liability, recommend remedial actions and provide expert professional advice
Work closely with legal teams, housing officers, contractors and residents
Monitor and manage remedial works, ensuring timely completion and quality compliance
Attend court or mediation proceedings where required
Requirements
Demonstrable experience managing disrepair cases within social housing
Strong knowledge of building pathology, damp diagnosis and relevant housing legislation
Ability to produce high-quality technical reports for formal/legal purposes
Excellent stakeholder management and communication skills
Relevant qualification (e.g. HNC/HND, Degree, CIOB, RICS, or equivalent) desirable
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of £34,608 to £42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes.
The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation.
Key requirements:
- Strong redundancy management experience, including collective consultation
- Solid understanding of employment law, particularly Section 139 ERA 1996
- Experience with Civil Service Compensation Scheme and MyCSP processes
- Proven experience working in heavily unionised organisations and conducting effective trade union consultation
- Ability to manage high-volume case processing with attention to detail
- Experience with fixed-term contracts and redundancy consultations
- Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership
- Excellent written and verbal communication skills
- Strong administrative and organisational skills
- Ability to work independently and manage own caseload
A DBS check may be required for this role.
If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.
I am urgently seeking an experienced Interim People & Culture Advisor to focus on Change for a not-for-profit organisation based in East London. The role pays a salary in the range of £41,000 to £43,500 per year depending upon experience and requires hybrid working (2 days per week in the office) on a fixed term salaried contract starting ASAP until the end of March 2026.
Reporting to one of the Change People Partners, your key responsibilities include: -
- Providing high quality advice and guidance to managers and staff about change processes through various media such as at meetings or via the People Advice mailbox
- Providing support to the Change People Partners leading change at all stages of organisational change. This will include maintaining the datasheets for change, managing employee relations issues arising from change, producing accurate redundancy calculations, preparing documents and reports, reviewing terms and conditions of employment
- Working independently with the self-awareness to know when to escalate higher risk issues to the appropriate Change People Partners for guidance or resolution
- Creating solutions to problems (that are appropriate for this grade) that do not have a ready-made solution in the existing policies and procedures by seeking further advice internally and/or externally, exploring best practice and legislative guidance
The ideal candidate will have the following knowledge, experience, skills and competencies: -
- Significant experience of supporting managers, staff and people colleagues with organisational change processes gained within a complex work environment
- Proficient in using standard office IT and management systems, including using lookups in Excel
- Strong knowledge of employment law and the experience to apply that knowledge to manage employee relations cases end-to-end and know when to seek support from senior People colleagues or a third party
- Significant experience of organising and prioritising own workload on a day-to-day basis and of working to tight deadlines
- Chartered CIPD Member or equivalent experience to demonstrate the capability required for this role
- High attention to detail required for all work such as data and reporting management, letter writing and good work presentation in all aspects of associated administration
- Able to use information including policies to advise and guide managers on issues and employee relation matters
- Able to work as part of change project team and demonstrate strong planning skills to handle multiple priorities
If you have the skills, knowledge and experience for this role and you are available to start at short notice, please apply with your up-to-date CV and contact details.
Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover).
The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society.
As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.
Key Responsibilities:
Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.
Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.
Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.
Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.
Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.
Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.
Essentials:
A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).
5-10 years' Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.
- Experience working within a charity environment and strong knowledge of charity SORP.
Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.
- Strong change management skills and a passion for driving continuous process and system improvements.
Salary is up to £68,000 + Excellent Benefits.
The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office.
Advert closes on Friday 12th December. Applications will be reviewed on a rolling basis.
GADN is recruiting for a new Director (Job share – Funding, Finance and Governance)
GADN brings together NGOs and individual experts committed to achieving gender equality and the rights of women and girls in all their diversity across the world. Our Secretariat is a small but highly respected team coordinating advocacy towards the UK Government and supporting our members to promote best practice.
This new position will work alongside the existing Director to provide strategic direction and vision to the network and oversee the organisation’s operational work. In addition, the primary purpose of this role will be to bring in new sustainable sources of funding for the network in an increasingly difficult funding climate, and to ensure the smooth running of financial and administrative systems and Board governance.
We are looking for someone with leadership skills and vision who is passionate about our work and able to enthuse others. The ideal candidate will have a track-record in securing new funds and experience of external representation at senior levels with donors. You will bring experience in management, ideally at a senior level, and an understanding of budgets and financial planning.
This is an 18-month fixed-term position, for 14 hours a week.
If you are interested in applying, please review the job description and complete the application form by 9pm GMT on Wednesday 7 January 2026.
GADN values diversity and inclusion and encourages applicants from all backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. Selection will be based on skill, experience and suitability for the role. If you share our core commitments, we would love to hear from you!
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover).
The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society.
As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.
Key Responsibilities:
Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.
Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.
Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.
Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.
Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.
Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.
Essentials:
A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).
5-10 years' Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.
- Experience working within a charity environment and strong knowledge of charity SORP.
Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.
- Strong change management skills and a passion for driving continuous process and system improvements.
Salary is up to £68,000 + Excellent Benefits.
The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office.
Advert closes on Friday 12th December. Applications will be reviewed on a rolling basis.


