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Page 73 of 115
Romsey, Hampshire (Hybrid)
£26,208 per year
Full-time
Permanent

Using Anonymous Recruitment

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Job description

Are you an excellent administrator who thrives in a busy and varied role?
Do you share our vision of a healthy natural environment for the benefit of current and future generations?

About us:

CIEEM is the professional membership body for ecologists and environmental managers, using their knowledge and skills to benefit the natural world throughout the UK and Ireland. CIEEM’s busy Membership team administers membership services for over 8000+ members - and that number is growing every day. We are now looking for a confident and skilled administrator to join the team as we move into an exciting phase of development, building new services for our members and working hard to welcome many more.

If you think that might be you, please apply with your CV and a covering letter explaining why you are the best person for the role. Please note that due to the volume of applications we receive, those without a covering letter will not be considered.

A full role description and person specification is available on the CIEEM website and below.

What you’ll be doing:

  • You will be the face and voice of the Membership team, responding to membership enquiries by phone and email and at occasional events.
  • Delivering first class customer service and providing advice to our members and applicants.
  • Maintaining accurate member and application records in our CRM system.
  • Acknowledging membership applications received and preparing them for assessment.
  • Working with colleagues to monitor the work of our team of volunteers.
  • Sending, processing and chasing membership invoices.
  • Producing and distributing certificates and welcome packs for new members.
  • Maintaining supplies of membership-related stationery.

About you:

  • An experienced and confident administrator with great all-round office skills, and possibly with a relevant qualification.
  • You’ll have great IT skills and some experience of using customer databases.
  • An excellent communicator on the phone and by email.
  • Someone that thrives on being busy and having a varied workload.
  • You’ll like being able to plan and deliver your own work as long as the expectations and deadlines are clear.
  • A real team-player, happy to work with colleagues on other projects when needed.

 We will offer:

  • A good salary and working conditions.
  • Flexible and hybrid working opportunities.
  • Full induction and a commitment to ongoing training.
  • A generous pension scheme (after a qualifying period).
  • Free parking on-site.
  • Access to our Employee Assistance Programme.
  • We are officially certified a Great Place to Work.

Application Instructions

Please do remember your covering letter - it really helps you to stand out!
Interviews are being held on Monday 16th June 2025 we reserve the right to withdraw the opportunity at any time.

Application resources
Posted by
CIEEM View profile Organisation type Registered Charity Company size 21 - 50

Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.

Posted on: 19 May 2025
Closing date: 06 June 2025 at 17:00
Tags: Administration

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