Supporter experience manager jobs

Duty Worker

Location: Bexley

Salary: 2:1£11,302 - 11,965.20 (unqualified) 

Please note candidates will be appointed at bottom of both bands. 

Hours: 15 hours per week (Monday and Tuesday)

Contract: Perm

Vacancy Reference:s678

Closing Date: 02.06. 25

Interview Date: 10.06.25

Solace Women’s Aid is an innovative, exciting, charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Bexley including an advocacy and support service and specialist services co-located in a number of services. Solace works in partnership with the police to ensure that victim/survivors of domestic abuse are able to access the necessary support. As part of this partnership Solace are recruiting for a group worker, who will co ordinate and provided trauma informed groups to women in an in person and if required online setting. A key aspect of the role will be to advocate on behalf of service users to improve access to support in Bexley. This role will include assessing risk and ensuring that records are up to date in relation to progression of group work, sign posting of services users to other agencies where appropriate and ensuring that services users are supported to obtain access to the core service if and when required.

About the Role

The Duty Worker will Act as the first point of contact for Service Users who are victims of domestic abuse, you will complete risk and needs assessments, safety plan and provide advice and guidance.  You will then allocate to a IDVA for ongoing support.

In addition, you will be responsible for managing the duty phone and inbox, processing referrals from other agencies onto the duty spreadsheet and case management system. You will liaise with a range of appropriate agencies and services to ensure effective partnership working the Service User receives the best support package.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of providing emotional and practical support to victims of VAWG, and a strong understanding of housing options and legislation.

A relevant qualification in VAWG is desirable but not essential. 

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Solace Women’s Aid values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Solace is a Disability Confident employer. 

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

We request no contact from recruitment agencies.

This role will lead the delivery of the Trase communication strategy over the next 5 year strategic period.

Working as part of the Impact team within Trase, alongside those engaging directly with companies, governments and financial institutions, you will lead a small team to deliver strategic communications - press, media, content production, events, social media, promotion and publicity, including outreach to multipliers and amplifiers. 

You will drive communications to support the engagement work of the Trase team, making tactical choices to best deliver the overall mission of the initiative.

Our communications work is purposeful, targeted and and evaluated for its contribution to our strategic aims - rather than Opportunity To See numbers or the number of pieces placed.

You will bring your experience of developing communications strategies on global issues working with multiple partners to find and tell the story of Trase, what we can learn from the data, and what this means for the world.

You will be part of a leading, multinational, multidisciplinary, and multilingual team of experts, working across the Trase initiative to help ensure the delivery of this exciting program of work is effective, manageable and fun. We value diversity, inclusivity and creativity at the core of what we do and we welcome applicants from diverse backgrounds to apply.

For success in this role, these things will matter the most: 

• Strategic vision - able to bring clarity and secure collaborative buy-in on how communications can deliver on strategic influencing objectives
• Collaboration and leadership - able to create buy-in and enthusiasm around communications, motivating team members to deliver and supporting them to flourish
• Writing - demonstrable experience of creating compelling and concise written pieces both from scratch and from detailed technical information, accurately and creatively
• Planning - demonstrable experience of creating and delivering communications plans for the release of new data sets, to share insights, or in response to external events, to deliver on Trase’s strategic priorities
• Decision-making - able to make sound tactical decisions to ensure our external communications work remains tightly aligned with our strategy for engagement and impact
• Essential behavioural competencies: 
• Solutions and action-oriented: able to prioritise effectively and work autonomously to develop and deliver strategy/tactics. Meets deadlines and proactively ensures dependencies are in place.
• Entrepreneurial and adaptable: able to respond flexibly to a fast-moving internal and external context, and to get new ideas off the ground.

Required skills and experience:

• Track record in creating, delivering and evaluating communications plans; including press and media relations as well as a wide suite of digital communications channels.
• Experience and success in strategic communications i.e. using communications to deliver on strategic goals through many routes, including advocacy, engagement, partnership working.
• Track record of working with complex or technical information and making it accessible to a variety of audiences.
• Track record of working on global issues with multiple partners.
• Experience of building relationships with journalists, and partnering with other organisations to leverage impact.
• Experience working with people from different backgrounds and cultures, ideally in a geographically dispersed organisation.
• Management experience (line management, volunteer management, or freelance service providers).
• Fluency in English.

Desired skills and experience:

• Experience communicating messages that represent minority or underrepresented groups.
• Language skills in one or more of the Trase core languages: Spanish, Brazilian Portuguese, Bahasa Indonesia, French, Mandarin Chinese.
• Experience of working in organisations with a multi-project portfolio, and working with partner organisations.

The successful candidate must live in the UK. Global Canopy can support with visa sponsorship if required. 

We encourage you to apply even if you don't meet all of the qualifications listed.

About the Degrees Initiative  

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.  

Degrees’ programmatic work is centred on capacity-building through research grants and North–South and South-South collaboration schemes, outreach activities, and cross-cutting community-building. As part of this, Degrees runs workshops in the Global South that bring new voices into the SRM conversation, and our research funds support scientists and other experts in developing countries as they research what SRM could mean for their regions and become part of a global research community.

The Programmes Officer role offers a fantastic opportunity for the right candidate to help scale up the organisation’s work, building on the successes of the last decade, and to help the most climate-vulnerable countries make their own minds up about SRM.  

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

We are looking for a Deliveries and Stock Collection Driver to work on our vans delivering and collecting furniture, and support the Logistics team to maximise sales. Successful applicants will be part of an awesome Logistics team led by the Logistics Co-ordinator and will have key responsibilities within that team.

The successful candidate will be comfortable and experienced both in a customer service/retail environment and driving a 3.5t Luton van. So, you will be working in a team with volunteers and our residents, so a positive, “can do” we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Some of the things that we are looking for in our Deliveries & Stock Collection Driver:

• Full Driving Licence
• GCSE in Maths and English or equivalent
• Experience working as part of a team IT skills, including Microsoft Word, basic Excel, internet, websites, and email
• Experience in delivery planning
• Recycling or second-hand retail experience
• Customer service and stock and cash experience
• Effective verbal communication and listening skills
• Ability to stay calm and cope under extreme pressure
• Ability to delegate
• Effective administration, organisation and time management
• Ability to maintain professional boundaries 

So, if you hold optimism for change, advocate for social justice and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

It's an exciting time to join our Digital, Marketing and Comms team at MSI UK as we expand (and so does our digital presence!)

Ideally, you'll have experience in social media marketing, but we're not picky on if this is formal or informal - the most important thing you can bring to this role is your enthusiasm and second-nature knowledge of what’s trending (or what will be ��) on socials.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £433,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,353.66 - £36,689.03 for base locations inside of London, dependent on experience and location

So, what will you get up to?

�� Execution of day-to-day social media activity

�� Planning content 

�� Engaging with our pro-choice community and allies

�� Supporting the team on broader digital marketing activities, including website updates and content

We're looking for someone with a digitally native, strategic outlook – it’s a plus if you’ve ever been described as chronically online! You’ll be helping to grow our presence across social media platforms, including when we (spoiler!) launch our TikTok account. It's a great opportunity for someone passionate about reproductive choice, and interested in how storytelling can make a big impact. 

Plus, you’ll be a brand guardian, ensuring the look and feel of our owned channels is consistent with the MSI Reproductive Choices global brand, while still relevant and engaging to the local (UK-based) audience. 

If you have any questions, please don't hesitate to reach out - we'd love to hear from you!

We are excited to share news of an opening for a new Executive within our Partnerships and Philanthropy Team, aligned to Corporate Partnerships.

The Corporate Partnerships team are moving through a period of change and growth which will set this team up to strategically focus their resources and skills where it is most needed in order to attract, cultivate and retain valuable corporate partnerships. 

Reporting to the Partnership Account Manager, the Partnership Executive will be involved in maintaining existing supporter relationships through the Corporate Fundraising journey, ensuring all possible opportunities for revenue generation are utilised. 

About you

To be successful in this role, you will have skill and experience in the following areas:

• Experience of working in account management in either a fundraising or commercial environment. 
• Experience of achieving and exceeding income targets or growing income.
• The ability to seek out, identify and build on opportunities to maximise income.
• Ability to represent CHAS internally and externally.
• Excellent communicator with the ability to adapt communication style to meet the needs of varied audiences.
• Driven and engaging personality with strong people skills. 
• Driving Licence and access to a car.

Why CHAS?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible. 

We offer

• Flexible Working: Our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow.
• Development Opportunities: Exposure to a variety of fundraising activities.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! Click the “Apply now” button to answer a couple of questions and submit your CV or complete our full application form.

For any queries regarding the recruitment process, please contact our HR Team.

We expect interviews to take place on Thursday, 7th of November 2024. We strive to be an inclusive hirer and are happy to make adjustments to this process, where possible.

This post is subject to a Basic Disclosure Scotland check.

Please note that a driving licence and access to a car will be essential for this role. There will be a requirement to transport yourself and materials as well as cash between CHAS sites, partner’s offices and events.

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 

The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolsters its support to the organisation ensuring delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director will join the finance team and play a crucial role in the day-to-day financial administration of the charity. You will also play a key role in improving our financial systems and process as we continue to grow. This is a 35 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.

Main Duties and Responsibilities

General

• Ensure robust financial administration of all supplier payments and funder receipts including all entries into accounting system to relevant programme and project budgets and the subsequent filing of all payment documentation.

• To provide a professional and comprehensive service in dealing with finance queries raised by suppliers, customers and funders Accounts Payable

• Ensure goods and services invoiced have been ordered and charged in accordance with the approved purchase order • Raise regular BACs payments, ensuring all creditors are paid in accordance with internal policies

• Fulfilling orders and booking requests using company credit card on an adhoc basis

• Record all transactions on SAGE

• Reconcile the creditors account on a regular basis Accounts Receivable

• Ensure all invoices are processed in line with requests

• Record all receipts in SAGE

• Manage credit control function, ensuring that all debts are received in line with internal policies and procedures

Cash Management & Bank

• To oversee the distribution of petty cash when required and reconcile receipts

• Perform bank reconciliation on a regular basis and ensure all payment information is updated

• To support the Finance Assistant (Trust and Grants) in periods of absence

Other Duties and Responsibilities

• To meet regularly with Finance & Resources Director for supervisions

• Undertake additional duties within competence of post holds as required by the Finance & Resources Director

• Flexible approach to working patterns and in-office working days.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check. 

HR Officer - Huddersfield

FUSION HOUSING works across the Kirklees, Calderdale and Wakefield districts of West Yorkshire, providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision

Hours: Part Time 80% FTE (29.6 hours over 4 or 5 days) days negotiable
Salary: Band 4B, £30,697 to £32,533 per annum, pro rata
Contract: Permanent
Location: Huddersfield (Pearl House, John William Street, Huddersfield, HD1 1BA)

An exciting vacancy has arisen for an experienced Human Resources professional to join our long-established charity and provide an effective and efficient HR service for the Organisation. 

We are looking to appoint a CIPD Level 5 Qualified Practitioner who is an enthusiastic and dedicated self-starter able to manage their own workload and use their knowledge and experience of HR matters to support both staff and the Organisation.   

This is an opportunity to work for a well-established locally based charity that helps households facing homelessness and food poverty. Currently employing around 75 members of staff alongside volunteers over 4 different locations. 

The role includes:

• Co-ordinating recruitment and selection activities.
• Issuing Contracts of Employment and providing HR reports for management purposes when required.
• Advising Managers and Trustees on HR issues.
• Supporting with creation and implementation of Induction and Annual Training Plans. 
• Collating payroll information.

The qualities we’re looking for:

• A positive, enthusiastic and approachable attitude with a sense of professional curiosity.
• Someone who has meticulous attention to detail.
• The ability to work on your own initiative and enjoy the challenge of an ever-changing workload.
• Good administrative skills and excellent working knowledge of Microsoft Office applications (Word, Excel, Outlook, Teams).
• Excellent written and verbal skills.
• The ability to communicate with a wide range of people confidently.

CLOSING DATE: 10am on Monday 16th June 2024
INTERVIEWS: Wednesday 25th June in Huddersfield 

Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this.  This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures.

A DBS check will be required

As an employee of Fusion Housing, all successful applicants benefit from the following:

• 30 days annual leave; 2 floating day; statutory bank holidays (all pro-rata for P/T staff)
• Flexible working
• Hybrid working policy 
• 30-minute paid break per day
• 5% employer pension contribution
• Pension salary sacrifice scheme
• Sick pay scheme after successful probation
• Inclusive maternity and parental policies and pay
• Health cash plan
• A full range of staff and peer support networks

REF-221623

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

Our innovative and ambitious 2023-2027 strategy involves scaling our impact while maintaining quality delivery, demonstrating greater value for money and using evidence to influence globally.

The Head of Data Insights and MEAL (monitoring, evaluation, accountability and learning) will lead SPANA’s strategic approach to data, evidence and learning within our Global Programmes Department (GPD). This exciting and pivotal role will oversee the design, collection and analysis of data and insights across our diverse portfolio of international working animal welfare programmes and implementing partners. 

This role will suit a strategic and solutions-focused leader with strong international programming experience in developing and delivering robust data systems, and in applying MEAL frameworks that enhance the impact and accountability. A deep commitment to SPANA’s mission to transform the welfare of working animals is essential. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Join our team at Freedom from Torture - proud winner at the 2023 Charity Awards for the Overall Award for Excellence.

Are you passionate about human rights and making a meaningful impact? This is an exciting opportunity to join Freedom from Torture as a key member of our Philanthropy Team, helping to drive forward our mission through corporate partnerships and high-profile events.

About the Role

As Corporate & Special Events Officer, you'll play a vital role in engaging and stewarding a portfolio of corporate supporters, ensuring exceptional relationship management and exploring opportunities for new partnerships. You'll also contribute to the delivery and sponsorship of our well-established and dynamic special events programme - an important income stream for the organisation.

Key responsibilities include:
* Managing and growing relationships with existing corporate donors
* Identifying and developing new corporate partnerships
* Supporting delivery of our special events programme and securing event sponsorship
* Providing an outstanding supporter experience across all engagement activities

About You

You'll be joining a collaborative and supportive team of five philanthropy and events professionals.

To thrive in this role, you will bring:
* Proven experience managing corporate donor portfolios and delivering excellent stewardship
* Confidence in representing an organisation externally and building relationships with both donors and internal teams
* A track record of delivering successful external events, including working with volunteers and event suppliers
* A proactive, relationship-driven approach and a genuine passion for our cause

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Open to part-time, job-share, and flexible working

Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

We’re looking for two Financial Resilience Navigators to join us as we set up an innovative pilot project funded by Wandsworth Council. These roles involve providing holistic support to vulnerable households in order to improve their longer-term financial resilience and avoid the need to access crisis support.  They involve giving generalist advice but their focus is acting as an advocate with a broad remit to facilitate access to and engagement with other services. Because of this, we’re open to applications from people with a background in social care, community-based support or similar.

We still want to hear from you if you don’t meet all the criteria in the person specifications – we’re happy to help you develop, learn and grow. Following interviews, we may be able to offer less experienced candidates development roles instead.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.

Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 7 July 2025, Battersea Library, SW11 1JB

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am-6pm.

Contract length: 12 months fixed term contract with the possibility of extension depending on funding

Salary: £15,600 (FTE £26,000)

Location: To cover the Devon & Cornwall area

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the Devon & Cornwall area.

Deadline for applications: 15th June 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Tbc

Start date in role: Early August

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

- frontline support service experience

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

- Candidates must be resident in the Thames Valley area

- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

- research and advocacy skills – you will reach out to other organisations to support your cases where required

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!