Supporter experience manager jobs
Marketing Coordinator, Membership Loyalty & EngagementSalary: £31,200
Hours: Full time
Contract: Permanent
Location: King's Cross, London N1C (Hybrid)
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
We are looking for a Marketing Coordinator to play a crucial role in delivering first class marketing strategies to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership (The National Art Pass). This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations and play a key role in achieving Art Fund’s core mission of helping museums and people share in great art and culture. You will be data & insight driven marketer with experience in customer retention, coordinating multi-channel loyalty programs and building customer journeys via email-marketing tools. You’ll also be responsible for crafting engaging copy that brings members along every step of our charitable proposition, inspiring connection, trust and action.
As a key member of the National Art Pass marketing team, you will be instrumental in:
- Marketing strategies across online and offline channels that maximise retention rates of the National Art Pass
- Supporting a programme of activity that promotes Art Fund’s charitable message to increase membership loyalty and to generate income via regular giving and fundraising initiatives
- Ensuring the delivery and smooth running of marketing automation membership journeys to support all areas of the membership cycle from onboarding and renewals right the way through to lapsed and win-back programmes
- Developing assets and experiences that add-value to our diverse membership, creating engaging communications that showcase what’s on at museums across the UK
- Coordinating membership e-comms and digital services including defining customer journeys, writing copy and forward planning of email content and regular reporting on results
- Collaborating with internal teams such as the Design, Content and external agencies / suppliers to create marketing assets that reflect Art Fund’s brand identity
The ideal candidate will have experience in customer retention, loyalty program management and CRM. Your role will involve using data, audience insights to drive marketing strategies as well as close collaboration with internal and external stakeholders to drive the best possible membership experience. This is a fantastic opportunity to make an impact in support of Art Fund's charitable mission as part of the membership team.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Closing deadline: 23.59 on Monday 26 May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.
At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.
Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.
We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton.
The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat.
The client requests no contact from agencies or media sales.
Hours: Part Time 21 - 25 hours, ideally split between 4 – 5 days Monday – Friday. One evening in three (currently Wednesday) may be required.
Contract: Fixed term until 31st March 2026, extension likely. Start date June 2025.
Responsible to: Nightingale Service Manager
Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.
Salary: £28 – 32k FTE DOE plus 5% employer pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Join a great team providing support to local older people when leaving hospital.
Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.
The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.
The role will involve:
- Managing a caseload of clients.
- Developing a holistic plan of support and directly delivering aspects of it.
- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.
- Administration related to the delivery of the service.
We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.
Click redirect to recruiter to be taken to our website for full details and how to apply. Applications should be submitted by 9 a.m. on the 4th June 2025. Interviews will take place on Monday 9th June.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
Salary: £53,952-£59,744
Contract: Permanent
Location: London office – Hybrid
Closing date: ASAP
Benefits: Health care benefits, 6% pension contribution, season ticket travel loan
We have a great opportunity for an Assistant Head of Legacy and In Memory Fundraiser working for The Salvation Army. This role will report into the Head of Legacy and In Memory and line manage two others in the team to inspire in-memory and legacy donors, whilst driving key fundraising targets and activities.
You will deliver multi-channel legacy marketing campaigns to grow In Memory and Legacy supporters, develop new ideas, and provide excellent stewardship to current and long-standing supporters of the charity. This role will focus on growth and the protection of legacy income, currently £65m per year. This is an exciting time to join a growing and ambitious team as they are investing in all aspects of fundraising and marketing.
To be successful as the Assistant Head of Legacy and In Memory Fundraiser, you will need:
- Extensive expertise in all aspects of Legacy and In Memory fundraising, including detailed knowledge and experience of the marketplace
- Experience in successful strategic planning, management, and implementation of strategy
- Excellent communication and interpersonal skills with the ability to influence at a senior level, and develop strong, successful, collaborative, and influential working relationships at all levels of seniority within an organisation
- Excellent leadership and people management skills with proven experience of managing and building high-performing teams
If you would like to have an informal discussion, please call and speak with Emma.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us, please quote the reference 2592EI
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with a lovely charity client who are looking for an Interim Acquisition Lead to join their team on a part time basis (3 days per week) for an initial 3 month contract.
This is a key role leading supporter acquisition for a well-known charity. The post-holder will be responsible for developing and delivering strategies to bring in new donors and grow income.
Key Responsibilities:
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Develop and deliver the charity's supporter acquisition strategy.
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Manage a large budget
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Oversee and deliver high-performing acquisition campaigns across various channels (DRTV, Digital, OOH, inserts, press, direct mail, and direct dialogue).
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Develop and enhance acquisition propositions and donor products.
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Manage relationships with external agencies.
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Lead and develop the Acquisition team.
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Ensure all acquisition activity is underpinned by robust analysis and insight.
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Ensure all acquisition activity adheres to best practice and regulatory standards.
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Foster a collaborative working culture across the fundraising and communications directorates.
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Stay up to date with emerging trends and innovations in the charity sector.
Person Specifications:
Essential:
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Extensive experience in Individual Giving acquisition at a senior level, managing multi-million-pound investment budgets.
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Proven expertise in multi-channel direct response fundraising, including DRTV, digital, direct mail, and direct dialogue.
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Strong financial acumen, with experience in budget management, forecasting, and investment decision-making.
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Demonstrated ability to lead and develop high-performing teams.
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Exceptional relationship management skills, with experience managing external agencies and key stakeholders.
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Data-driven approach with a strong understanding of fundraising performance metrics, analytics, and insight-led decision-making.
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Experience working cross-functionally with retention, stewardship, and legacy teams to align acquisition with long-term donor value.
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A demonstrable passion for fundraising.
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Significant experience in at least two of the three following areas – F2F (or D2D), Telemarketing, digital, TV & other media.
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Able to create and implement strategic plans.
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Experience of successfully managing staff, particularly Direct Marketing professionals or face to face programme managers.
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Ability to inspire innovation and creativity within a team.
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Knowledge and understanding of GDPR and requirements of the fundraising regulator code of practice.
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Experience of sourcing, contracting and managing a range of agency partners.
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Excellent numerical skills with the ability to understand financial information and manage budgets.
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Excellent communication skills with a capacity to present discuss and explain issues in a clear and persuasive manner.
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Substantial experience of managing large scale media campaigns – DRTV, press, inserts, digital.
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Experience of commissioning and approving creative work across a range of channels.
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Experience of managing substantial budgets.
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Understanding of and commitment to the aims and objectives of the organisation.
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Commitment to equal opportunities.
What’s on Offer:
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£200 - £300 per day
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Part-time opportunity (3 days per week)
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A flexible working set up, remote with occasional travel to London (1 day per week in office)
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A 3-month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About you
You are an experienced and values-led HR professional with a track record of strategic leadership and operational delivery. You are comfortable working across the full range of HR functions, from leading organisational development and change to ensuring high-quality operational support.
You are a trusted advisor to senior leadership, with excellent influencing skills and the ability to coach and support managers at all levels. You are also passionate about building inclusive workplaces and supporting staff to thrive.
About the role
As a core member of the Leadership Team, the Head of HR will lead the development and implementation of Plantlife’s people and culture strategy to enable a thriving, inclusive and high-performing workplace.
The postholder will oversee both strategic HR initiatives and proactive and efficient HR operations, providing a high level of customer service and ensuring our people policies, systems and culture are aligned with Plantlife’s goals and values.
With a staff team of almost 100 staff located across the UK, primarily working remotely, this role is critical to embedding values-led leadership, building organisational capability, and ensuring all staff have access to the tools they need to succeed.
This is a pivotal role for someone who thrives on balancing strategic influence with operational excellence, supporting our ambition to be an employer of choice in the conservation sector.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Recovery Lead
Location: Liverpool and Cheshire area (Hybrid: Primarily Field-Based with occasional Home Working) Area (Hybrid: Primarily Field-Based with occasional Home Working)
Salary: £35,692 - £37,571 per annum
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.
We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
About The Service
We are a well-established charity providing supported living services to adults experiencing mental health challenges, often alongside issues related to drug and alcohol dependency. Our person-centred approach empowers individuals to lead fulfilling, independent lives within the community.
About The Role
We are seeking a dynamic and compassionate Area Lead to oversee a portfolio of supported living services across the Liverpool–Cheshire region. This is a key leadership position, providing operational oversight, support, and direction to a team of up to 4 Service Managers, ensuring the delivery of high-quality, safe, and compliant support services. The role is primarily field based, with an expectation to spend time within the services and with frontline teams. Occasional home working is possible where appropriate.
About You
You’ll need a track record that includes some experience and good understanding of Supported Living and Drug and Alcohol Models. Substantial experience of developing Business Plans and Managing budgets. Some experience of Business Development and Innovation and substantial experience of contract management, with either service providers or commissioners. You will need experience of conducting, verifying and reporting casefile / service audits and experience of interpreting management information appropriately to improve the performance of a service. Experience of using judgment appropriately and delegating tasks.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Affairs Lead - Climate
Contract type: Permanent, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £57,415 - £60,436 per year with excellent benefits
About WaterAid
Want to use your skills in global advocacy and political affairs on climate and water to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Global Affairs Lead on Climate to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
This role is in the Global International Affairs team, which plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid’s major influencing with key donor governments, IFIs and multilateral institutions to achieve SDG 6.
Led by the Global International Affairs Director, the team’s purpose is to influence political decisionmakers in key global arenas and markets to prioritise water, sanitation and hygiene for investment and delivery, and to create the conditions that enable everyone, everywhere to access WASH by 2030. We bring political analysis, information and intelligence into WaterAid through the relationships we develop and manage with governments, policy-makers and thought-leaders.
About the Role
As our Global Affairs Lead focusing on climate you will drive the political strategy and global advocacy for our climate campaign. Bringing considerable strategic contacts, networks and relationships for WASH and Climate advocacy you will work closely with the Global Head of Campaigns on Climate and the Climate Policy Lead, this role being responsible for the design and delivery of the international political plan on Climate and the insider advocacy, activities and tactics required you will bring political analysis and strategic insight into the organisation to inform our campaigning and advocacy, identify policy needs and inform media and public engagement approaches.
In this role, you will lead design and delivery of the International Climate Political Plan, the international political influencing strategy for WaterAid’s Climate campaign and give strategic direction to the political advocacy for COP30 agenda for Brasil and influence key decision-makers on climate finance for water and WASH adaptation investment. You will have a good understanding of climate adaptation agenda and policy and you will be responsible for the power-mapping and political analysis that identifies the key levers for change in support of our political plan change objectives for Climate. Bring a strong understanding of the institutions, organisations.
You’ll also:
- Be responsible for co-chairing the Global Advocacy Meeting with the global head of campaigns on Climate.
- Lead the process to identify which targets are best for our policy change objectives, which we can then further refine in line with those targets.
- Be a media spokesperson and represent the organisation at strategic events and with high-level campaign targets.
- Embed a strong gender, equity and inclusion lens to advocacy priority delivery, as part of addressing the needs of those burdened the most with a lack of access to WASH.
- Travel in support of the global relationships and strategic presence at key events and processes.
Requirements
To be successful, you’ll need:
- Strategic Political Leadership: Exceptional strategic thinking skills, with the ability to design and lead the implementation of comprehensive international political influencing plans.
- High-Level Relationship Management: Demonstrated success in building, managing, and leveraging relationships with senior decision-makers, including government officials, international development agencies, and private sector leaders.
- WASH and Climate Expertise: Deep understanding of the intersection between WASH, climate change and poverty reduction. As well as how these sit within wider development issues.
- Advocacy and Campaign Leadership: Proven ability to develop and execute successful advocacy campaigns with demonstrable impact. Strong analytical skills to assess political contexts, identify opportunities, and design tailored advocacy strategies.
Closing Date: Applications will close at 12:00PM UK Time on 05 June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





We are seeking an enthusiastic and motivated Corporate Partnerships Officer to join our dynamic fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With corporate income accounting for nearly half our fundraising, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.
Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. We have a strong portfolio of existing supporters primarily from the legal, banking, and finance sectors, and our strategy involves expanding our reach into other sectors to support increased social mobility in UK businesses.
fund
The Corporate Partnerships Officer will join a small and high-performing Corporate Partnerships team, taking over a portfolio of corporate partners and prospects at our ‘consortium’ partner level, ranging from £10k-£50k per annum.
You will identify, engage, secure, and steward corporate partner prospects from sectors that include law, construction, manufacturing and logistics, as well as supporting other team members across different sectors as the need arises. The existing portfolio of partners are primarily legal firms who also engage with our impactful programmes, and you will also have personal and team new business targets and support senior team members to steward our flagship partners.
We are looking for a fundraiser who is keen to develop their corporate fundraising skills, especially building relationships with delivery partners, strategic funders, and corporate foundations. Our ideal candidate will be entrepreneurial, a confident communicator, and able to work independently under their own initiative as well as within the team.
The role will be line managed by the Head of Corporate Partnerships, working closely with other members of the Corporate Partnerships team, and collaboratively across the wider Development team and Employability Programmes team.
Main duties
New business
- Personally scope, develop and secure new corporate partnerships at consortium level (£10k-£50k), aiming for a robust portfolio of partners in assigned sectors with multi-year commitments, working with the Head of Corporate Partnerships and other relevant stakeholders to appropriately to secure and steward.
- Support the Head of Corporate Partnerships to engage in proactive new business development within the corporate sector, including support for network mapping with senior volunteers.
- Manage writing and submission of reports and proposals for grants to corporate foundations, working alongside other Development team and wider organisation members to ensure high-quality submissions.
- Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
- Follow all relevant policies and processes to ensure due diligence is completed for all prospective donors, account management plans are kept up to date, and corporate partners receive high-quality stewardship.
Account Management and Development
- Manage and grow the portfolio of ‘consortium’ level corporate partnerships, including leveraging existing relationships to maximise financial income and partnership longevity.
- Support senior team members on designated high-value partnerships, including specific administrative and project tasks, e.g. coordinating meetings and webinars, attending programme visits, event invites, and volunteering opportunities.
- Write and deliver engaging and high-quality partnership proposals and reports for new and existing ‘consortium’ level funders, working with the wider Development team and relevant other Sutton Trust teams as appropriate.
- Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.
Fundraising, Finance and Reporting
- Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with confidence and enthusiasm to secure major gifts and develop relationships.
- Ensure the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents are kept appropriately up to date with activity from corporate partners, including accurate income forecasting.
- Attend appropriate meetings, such as the Employer Working Group, to represent the corporate team and portfolio of partners, and share information with colleagues across the Trust.
- Work with colleagues to support delivery of impactful events to cultivate prospects and steward partners, with a focus on experience for corporate partners and prospects.
- Appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
- Stay up to date with corporate fundraising best practice, learning from senior members of the corporate team, and keep abreast of developments and opportunities within the wider fundraising space.
- Other duties as necessary from time to time
Person Specification
Skills and experience
- Experience building and managing relationships to achieve a project or other goals
- Experience managing multiple priorities and tasks to successfully achieve project or other goals
- Experience presenting, writing compelling proposals or pitching to audiences to persuade them to your point of view or secure a specific outcome
- Experience of fundraising, through employment or voluntary activities, including securing and managing relationships and donations. (desirable)
- Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships. (desirable)
- Excellent verbal and written communication skills, including strong presentation skills and the ability to adapt communication styles and methods to suit different audiences
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings, especially the corporate world
- Knowledge of fundraising in the education and/or not-for-profit sector or can demonstrate relevant experience of corporate account/relationship management (this can be from outside fundraising - for example sales, marketing, leadership roles within voluntary organisations)
Competencies
- Sympathetic to the aims of the Trust and our mission to increase social mobility
- Able to take the initiative and take responsibility for a wide variety of tasks and projects
- Strong communicator, skilled at persuading others through writing and conversation
- Excellent attention to detail
- Able to work independently and as part of a team
- Able to influence stakeholders and encourage giving / support for a charitable cause. (desirable)
Other
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full time, permanent
- Salary: £31,000-£35,000 per annum
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
- A DBS check may be required
Interviews
Applications should reach us by 9am, Thursday 29th May, with interviews held at our London offices on Thursday 5th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Organization for Migration in the UK (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on protection, modern slavery and human trafficking, diaspora engagement, migration and development, and provision of immigration advice.
This position will support IOM’s work under the direct supervision of the Project Manager, in coordination with the Programme Coordinator, and the overall guidance of the Chief of Mission of IOM UK. Working in close coordination with relevant country offices, units at our HQ in Geneva, Regional Office in Brussels and unit heads at the IOM London, the incumbent will assist in the planning, implementation, monitoring and reporting of relevant migrant support projects managed by IOM London, in particular related to the voluntary return and reintegration of survivors of modern slavery and human trafficking in the UK. The incumbent will also liaise with external stakeholders on matters related to communications, project development and reporting as well as may represent IOM in external forums and meetings.
Responsabilities:
- Support the implementation of an IOM project which is improving the capacities of UK support providers who assist survivors of modern slavery with voluntary return or repatriation to their countries of origin.
- Assist with the implementation of the operational activities of the relevant projects, including the organisation of project events, project research, implementation of communications activities, and outreach to project stakeholders including government counterparts, diaspora, private sector, civil society and the UN.
- Assist with the timely preparation and submission of all project donor reports (both narrative and financial).
- Maintain close communication with the relevant IOM country offices (especially Albania, Brazil, China, India, Pakistan, Romania and Viet Nam) to collate and verify that data sent from the missions regarding the project is of high quality and in accordance with the donor’s requirements
- Work closely with and support the development of partnerships between IOM and organisations working with survivors of modern slavery and human trafficking in the UK, as well as related organisations such as diaspora and community organisations.
- Assist with IOM UK’s coordination with the UK Government and other UK based stakeholders in the field of migration and modern slavery.
- Assist the IOM Team in the UK to expand its projects and partnerships in the field of migration, protection, and modern slavery and human trafficking, including through project development support and research activities.
- Provide administrative support to the team, ensuring project documents and information are appropriately filed and processed within IOM internal systems.
- Perform other such duties as may be assigned.
For more information about the role and how to apply, please visit our webiste: https://unitedkingdom.iom.int/careers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.
This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.
About the role
Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.
We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.
The closing date for applications is 5pm, Wednesday 28 May.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Impact and Insights Officer x 2
These are two unique roles to be impact catalysts across four of Youth Zone locations: Carlisle, Wigan, Wolverhampton and Barnet (London), generating support and building towards a ‘culture of impact’ in all four Youth Zone organisations such that outcome measurement and impact reporting becomes routine and ‘every day’.
Position: Impact and Insights Officer – 2 positions available
Location: Home-working combined with a minimum of 8 days per month across the 2 Youth Zones.
One role will support Carlise and Unitas Youth Zones and the other will support Wigan and Wolverhampton Youth Zones (travel expenses will be covered as part of the package)
Salary: £38,000 – 42,000 per annum (dependent upon experience)
Hours: Full-time (37.5 hours/week)
Contract: Fixed Term Contract – 2 years
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: 9am, Monday 9th June 2025
Please note: we may close the advert earlier depending on the volume of applications
Interviews: First stage interviews (virtual) will take place Wednesday 25th and Thursday 26th June. Second stage interviews (in person) will take place Wednesday 2nd and Thursday 3rd July in Wolverhampton Youth Zone. There will also be a short, values-based phone interview around the second stage.
About the Role
You will lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes, driving improvements in data capture through training and upskilling the Youth Work team, strengthening the ability of the four Youth Zones to demonstrate the measurable impact of youth work delivered.
You will also be responsible for measuring and demonstrating the charities’ impact to stakeholders; authoring and providing the necessary data to the leadership and fundraising teams and Board (as required), annual publications such as Trustees Reports and annual Impact Reports. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.
You will collaborate closely with a cross section of teams within the Youth Zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four Youth Zones for new income generation opportunities.
About You
These two roles are ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support Youth Zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by Youth Zones in four very different geographic locations.
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people the opportunity to fulfil their potential.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Operations and Service Delivery Lead
London
£50,016 – £53,000
An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.
The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.
They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.
About the role
You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.
You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.
You will make an impact every day by:
- Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
- Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
- Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
- Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts
About you
They’re looking for candidates with:
- Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
- Strong communication skills including excellent writing skills
- Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
- Ability to manage multiple complex workstreams at any one time
- Knowledge and experience of managing multiple events
- Knowledge and experience of setting and managing large budgets
- Experience of planning and working to deadlines, using initiative, and working flexibly
Closing date: 23 June 2025
Interview date: 07 July 2025
Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions. As Senior Programmes Officer for Marketing and Communications, you’ll play a key role in driving engagement and recruitment across our entire programmes portfolio. You’ll bring fresh ideas, take ownership of campaigns, and help shape how the Trust tells its story to the people we support.
This is a unique opportunity to shape the voice and reach of sector-leading programmes that transform the lives of young people from disadvantaged backgrounds across the UK.
We’re looking for a creative, digitally savvy marketing and communications professional with a passion for educational equality. This role offers the chance to lead on campaigns that span digital, print, and events - creating standout content for diverse audiences focused on students but including teachers, universities, parents, and alumni.
This role sits within the Programmes Directorate, working closely with a small, collaborative team of six led by the Head of Digital & University Access. You’ll be line managed by the Senior Programmes Manager: University Access and collaborate extensively with the central Communications Team.
Main duties
Marketing & Engagement
- With a strong audience focus, develop appropriate marketing strategies to support the recruitment of students to Sutton Trust programmes with Programme Managers
- Develop creative content ideas and tactics to target key audiences including creating engaging copy and visual assets for marketing campaigns, including digital content (e.g. email campaigns, social media) and physical collateral (e.g. posters, brochures)
- Create engaging copy and visual assets for marketing campaigns and programme
- Support the capture of content at selected Sutton Trust events, including photography, video, and stakeholder feedback, to enhance marketing assets and engagement strategies
- Lead on the creation or commissioning of programme collateral and marketing assets
- Coordinate stakeholder focus groups (e.g. students, parents, teachers, alumni) to evaluate and refine our marketing and comms strategies
- Work with the central communications team to highlight our programmes and alumni activity in wider Trust communications and the media
Digital, Web and Social Media
- Ensure all programme information is accurate and up to date across the Sutton Trust website and microsites.
- Lead the rebranding and redevelopment of programme microsites and marketing materials in line with brand guidelines and with support from the central communications team.
- Work closely with the Senior Digital Communications Officer and Head of Communications & Advocacy to ensure brand consistency and coordinated scheduling across digital and social channels.
- Manage, plan, and create impactful social media campaigns to support marketing and engagement, with an increasing focus on video content.
- Collaborate with Heads of Department and Programme Managers to produce blog content that supports outreach, partnerships, and engagement.
Data Analytics
- Use internal data systems (e.g. Salesforce, analytics dashboards) to assess campaign performance and inform future communications strategy.
- Regularly track key KPIs such as application conversion rates, social media engagement, and stakeholder reach.
Other
- Keep abreast of digital developments, providing expertise to the wider organisation
- Work with the team to suggest improvements to our marketing and communications strategy
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Experience in marketing and communications planning, ideally in the education or non-profit sectors
- Experience developing content and campaigns targeted primarily at young people, while also engaging diverse stakeholders such as teachers, parents, and alumni.
- Demonstrated ability to use data and digital tools (e.g. Salesforce, Google Analytics, social media scheduling) to drive communications
- Strong copywriting, editing, and content design skills across print and digital
- Experience working with brand guidelines and delivering multi-channel campaigns
- Excellent verbal and written communication and strong analytical skills
- High degree of initiative and the ability to take responsibility for discrete projects and workstreams
- Personable, flexible and discreet; able to fit in to a small team
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has knowledge and experience of the higher education and/or education sectors;
- Has excellent attention to detail;
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Salary: £34,000 - £36,000 per annum
- Contract: Full time, Permanent
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by midnight, Monday 26th May, with first round interviews held over Zoom on Tuesday, 3rd June, and second round interviews held at our London offices on Monday, 9th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
The client requests no contact from agencies or media sales.