Supporter experience manager jobs

Do you have a passion for housing, experience in managing projects, and a flair for building strong partnerships? Join Shelter Scotland as our Empty Homes Project Coordinator and play a key role in bringing homes back into use across Scotland. Part of the Scottish Empty Homes Partnership (SEHP) team, this role offers the chance to work on innovative projects with local authorities, housing associations, and community groups – helping tackle the housing emergency by unlocking the potential of Scotland’s empty homes.

About the role

This is a role within the Scottish Government funded Scottish Empty Homes Partnership (SEHP) team and will play an integral part in helping the team achieve their strategic aims. This role will work closely with external partners to manage projects and ensure objectives and timelines are being met and that learnings from the projects are shared.

Role specifics

We’re looking for a confident and proactive professional to lead on project and stakeholder management with external partners. You’ll have experience running project boards, facilitating meetings, and building strong relationships with colleagues and external partners. Taking ownership of your work comes naturally, and you’re comfortable managing multiple projects at once.

Strong communication skills are important and you’ll be confident writing clear reports and presenting to groups. If you enjoy working collaboratively and making an impact, we’d love to hear from you.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps thousands of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Scottish Empty Homes Partnership is hosted by Shelter Scotland and has been funded by the Scottish Government since 2010. The current funding commitment runs until end of March 2026.

Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It’s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our Fundraising Marketing team is looking for a proactive, creative and enthusiastic individual to join us as a Fundraising Marketing Executive. In this exciting role, you’ll help execute marketing campaigns that inspire supporters to participate in and donate to our fundraising events and initiatives.

You’ll be part of a collaborative team working across both digital and traditional marketing channels. You will create and publish engaging content across The Trust’s website, emails and social media channels, creating and evaluating effective marketing plans that help deliver against our brand and fundraising targets and our EDI strategy.

You will also work closely with teams across the organisation including Special and Mass Events, Individual Giving, Philanthropy, Corporate Partnerships and Creative as well as external suppliers.

This role is perfect for you if you have experience in delivering traditional and digital marketing, know how to use social media platforms for organic and paid activity and analytics platforms for reporting. You’ll be a flexible team-player who’s able to show initiative to prioritise and meet deadlines and have excellent written and verbal communication skills.

It is an exciting time to join the team as we develop our approach to our new name and brand, with some great opportunities to work on high profile activity as we head towards our 50th anniversary in 2026. 

We are now at an exciting time where we must grow to meet the ambition of our new 10-year strategy. To support our team and community in this next stage of our development, we are now looking for a Communications Officer.   

Working closely with the Senior Communications Manager and our Engagement and Events team, the new hire will help to promote the capitals approach and position the Capitals Coalition as the central and leading organization in this space. 

Collaboration, communication, and shared ownership are central to our way of working. We are looking for a candidate with a strong ‘can-do’ attitude, great communication and organizational skills, who can work independently to a high standard, and have a creative eye. If you are passionate about working at the intersection of climate, biodiversity, social development, equity, and economics, believe people and planet must be at the heart of decision making, and are keen to learn, then we want to hear from you!

Download the job description and application form and learn how to apply at our website. The final deadline to apply is 15th June.

Assistant Finance Business Partner x 2

(SEO)

£41,055 - £44,415 (National)

+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.

Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

We are recruiting for two positions into the Client & Corporate Services Finance department. These positions sit within their Digital and Technology divisions.

The responsibilities of the Assistant Finance Business Partner(s) will include:

· Producing management accounts for relevant budget holders

· Supporting contract management for Business Support, Digital, Tech, Finance and Client Solutions.

· Support the Corporate Directorates with Purchase Orders & Invoices

· Review and analysis of payroll and staff costs

· Preparing balance sheet reconciliations including accruals and prepayments

· Analysing financial performance to identify variances and ensuring transactions are accounted for correctly

· Preparing and processing journals

· Supporting internal and external audits

· Facilitating forecasting and reporting

· Identifying trends, risks and opportunities in the financial data

· Ensuring Record to Report principles are embedded within the GPA

· Producing financial reports for corporate stakeholders.

Key Skills & Experience

? Good experience of management accounting, ideally in a public sector context

? Desirable background in Digital, Commercial, Financial industries as either as a supplier or a client ? Desirable experience in project accounting which incudes P&L and Capital budgets (RDEL &

CDEL)

? Strong attention to detail and ability to analyse and interpret significant amounts of financial data

? Good experience of using Enterprise Resource Planning (ERP) systems, ideally including MRI Horizon and/or Microsoft Business Central

? Proficient using Microsoft Excel and/or Google Sheets, and Microsoft PowerBI

? Ability to communicate complex financial information to non-finance stakeholders

? Ability to work in a geographically dispersed team

For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community

Digital & Data Administrator
Salary: £25,200
Hours: Full-time
Location: Hybrid working: Home working & Tamworth Office (2 days per week)
Contract: Permanent

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.

About the role

As a Digital and Data Administrator at nasen, you will play a key role in ensuring the smooth operation and accuracy of our digital systems, including our Customer Relationship Management (Salesforce), Learning Management System (Absorb), and website (Django CMS). You will provide technical and administrative support to colleagues across the organisation, helping to maintain high-quality data, respond to member and stakeholder enquiries, and assist with reporting and content updates. This role is ideal for someone with strong attention to detail, excellent IT skills, and a proactive approach to problem-solving, who thrives in a collaborative environment and is passionate about supporting digital infrastructure that underpins impactful work in the education sector.

Employee Benefits

• 30 days annual leave per year
• Christmas Closure - additional to annual leave allowance
• Hybrid working (Policy available on request)
• 8% employer contribution pension
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available

Closing Date: 15th June
Please note: We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

Please note that applicants must have the legal right to work in the UK

No agencies please.

With living costs rising and the need for financial support ever growing, Age UK have built a dedicated team of Benefit Advisors to guide and advise older people on the relevant benefits available to them.

To lead and support this fantastic service, we are recruiting for a Benefits Team Leader to monitor quality and performance and be the first port of call for any enquiries or support from the team. Line managing a team of Benefits Advisers, you will provide wellbeing support and support with challenging and/or safeguarding calls, whilst working alongside other Team Leaders within our division to deliver a fantastic service to the older people we support all over the UK.

The successful applicant will be an expert in all things benefit related, and have a knowledge of the issues affecting older people. You will use your leadership skills and experience to help support those in need. We are looking for someone who is passionate about making a measurable difference to the lives of older people.

This role can either be based at our office in Blackpool in Lancashire, or in Ashburton
Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly.

As a guide, the team currently work from the office once a week but may be required to go into the office more frequently when necessary.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience with computer-based systems including Microsoft Excel. (A, I, T)

Skills and knowledge

• Comprehensive knowledge of the benefits system. (A, I, T, P)
• Highly accurate and having attention to detail. (A, I, T)
• Excellent literacy and numeracy skills. (A, T)

• Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. (I)
• Ability to deliver high quality, in-depth benefits training, clearly and concisely. (I, T,

Personal Attributes

• Excellent communication skills. (A, I, T, P)
• Commitment to providing a high-quality customer service and equal opportunities. (A, I)
• Ability to support, supervise and lead staff. (I)

Great to haves:

Experience

• Previous experience of working in an information and advice services role. (A, I)
• Previous experience of working in a Contact Centre type environment. (A, I)
• Previous experience of supervising and leading staff. (A, I)

Skills and Knowledge
Knowledge of issues affecting older people e.g. the health system, social care. (A, I)

Other relevant details

• We work in a hybrid style and colleagues come into the office at least 1 or 2 days a week, although individuals may work in the office more regularly if preferred.
• The role will occasionally require travel to the other office location (Blackpool or Devon), which will involve overnight stays.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

For a full list of benefits please visit our website.

Working in a students’ union is a unique experience where a collection of like-minded individuals come together to champion students’ interests. If you’re passionate about being part of an organisation that challenges the status quo to deliver real change and unforgettable experiences, you’ve come to the right place. Whether it’s offering helpful advice on that niggling academic issue, campaigning for changes on campus, or laying on great events and extracurricular opportunities, we cover a lot of bases. 

Our overall mission is to make student life better at Royal Holloway but how do we achieve this?

Strategic Aims: • Building Communities for all Students • Building Stronger Student Voice and Representation • Providing Inclusive Activity and Spaces • Providing Advice and Advocating for Students

Enabling Themes: • People and Culture • Physical and Digital Infrastructure • Well-Governed and Sustainable Enabling our purpose and strategic aims, these areas form the backbone of our plan.

Firstly, we must recruit great people who share our values and believe in our mission, fostering a collaborative and inclusive culture. Next, we must get our governance in order and invest in our physical and digital infrastructure to ensure it is f it for purpose. We also need to think sustainably in our everyday practices to ensure RHSU and the environment can thrive for years to come.

Graphic and Web Designer

Job Title: Graphic and Web Designer

Department: Community Engagement

Team: Marketing

Responsible to: Marketing and Communications Manager

Responsible for: Marketing Assistants and other student roles as appropriate

Contract type: Permanent

Hours of work: 35 hours per week (excluding lunch breaks)

Monday-Friday, hours can be arranged in line with RHSU’s flexible working approach and to suit the needs of the organisation.

Some unsociable hours may be required at certain points in the year.

Grade and salary range: 4, £28,711 - £30,960 yearly depending on experience

Purpose of role:

The post-holder will support the development and delivery of Royal Holloway Students’ Union’s brand and identity. Working closely with the Marketing & Communications Manager and the wider team to deliver highly-engaging design concepts along with an engaging online presence that keeps members up to date with the work of the Students’ Union.

Be responsible for strengthening our brand identity, proposition, increasing engagement, and supporting the continued growth of the Union.

Strategic Alignment:

The role will make a significant contribution to the overall strategic success of the organisation. Ensuring we have an effective brand that speaks to our members. Allowing them to get the best out of the Union and their University experience.

In particular, the role will support all teams at the Students’ Union to creatively advertise and communicate the work they do and how it makes student life better.

Departmental Plans:

The role will contribute to projects across the entire organisation. Especially looking at the design and delivery of a strong brand that will promote all the activities we wish to promote.

Closing date: Wednesday 11th of June 2025

Shortlist: Thursday 12th of June 2025

Interviews: Tuesday 17th of June 2025

Careers and Employability Adviser

We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London Waterloo (twice a week based in Lewisham)

Salary: £34,900 per annum depending on experience

Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)

Start date: July 2025

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: Friday 6th June at 11.59pm.  

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity?

Are you passionate about supporting bereaved children, parents and  families, and the professionals who work with them?

Helpline Practitioner
Hours: 21 hours (3 days) per week 
Rate: £28,000 per annum (pro-rata)
Reporting: Head of Helpline Services
Base: Blended: Home Working and Child Bereavement UK Head Office in Loudwater, Buckinghamshire (currently 1 day per quarter)

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. 

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

We are looking to recruit a talented and highly motivated individual, to provide timely and appropriate support and information to both families and professionals contacting Child Bereavement UK (CBUK) through a variety of channels, mainly phone, email and live chat, and to assist in the development and maintenance of systems, policies, practices and procedures to underpin this service.

Closing Date: 9am Tuesday 3rd June
Interview Date: Friday 13th June

Interviews will be held via Zoom.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Child Bereavement UK recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented; currently, this includes disabled people, LGBTQ+ and those from those from ethnically diverse groups.

No agencies please.

The Risk & Compliance Officer supports the Deputy Director of Business Operations Support (DDBOS) is ensuring the NT has suitable arrangements in place in respect of risk and compliance. They help the DDBOS to manage the NT’s risk management and compliance processes to ensure the NT has the best opportunity to prevent issues arising, minimise risks and maximise opportunities and to ensure that the NT meets its regulatory responsibilities.

The Risk and Compliance Officer will support the development and management of the NTs:

• Data Protection Governance and management
• Major Incident Plan maintenance and testing
• Policy Register and Policies
• Risk management processes, including monitoring, reporting and internal engagement
• Compliance management processes, including monitoring, reporting and improvement to reduce risk

The successful candidate will have the following: 

• Previous role in risk and/or compliance.
• Advanced knowledge of Data Protection/GDPR.
• Strong report writing skills that include clear and concise wording and use of visuals, charts etc.
• Able to communicate with a wide range of stakeholders both internally and externally including interpretation of complex concepts.
• Experience creating and delivering training programmes.

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Friday 13th June 2025 at 12 noon

We’re looking for a talented science and research communications professional to join our team.

Every year, The Brain Tumour Charity invests 50% of our income on funding research to find a cure for brain tumours. 

Using your science communications experience and expertise, you’ll develop a deep understanding of this research portfolio and support colleagues across the organisation to communicate our research to different audiences.

As the key link between the research and marketing teams, you’ll create communications plans featuring inspiring, scientifically sound stories that engage our warm and cold audiences.

You’ll also be a creative thinker - able to find new ways to tell stories and new outlets to tell them in while conveying the urgent need for scientific progress.

WHO WE'RE LOOKING FOR:

Passionate about science and research communications, you’ll be valued for your ability to interpret complex information and communicate it in a simple and impactful way. You’ll have exceptional writing skills and can build strong relationships across the charity as well as with journalists, scientists, partner institutions and those personally affected by the disease.

Calm under pressure, a natural problem solver, and a strategic thinker, you’ll share our commitment to being evidence-based and community-focused in everything we do. You’ll have excellent attention to detail and be keen to join a bold and collaborative organisation looking to showcase the research it’s funding, as we work to ensure everyone affected by brain tumours lives longer and better.

KEY ACCOUNTABILITIES:

• Reporting to and supported by the PR Manager, develop an expert and up-to-date understanding of our research portfolio and grants timelines.
• Through cross-team collaboration, become the key link between the research directorate and external facing teams such as marketing, fundraising and policy.
• Develop strategic research communication plans that feature scientifically sound stories to demonstrate the impact of our work to a range of different audiences.
• Play an integral role in the delivery of a 24/7 press office to raise The Brain Tumour Charity’s profile and maximise our ability to respond to ad-hoc requests from journalists.
• Support spokespeople representing the organisation to build their confidence and ensure they deliver accurate, impactful interviews and quotes
• Ensure the scientific accuracy of internal and external communications around the research portfolio
• Produce engaging, tailored research communications to support stewardship of the community by fundraising, support and policy
• Work with the marketing team to shape The Charity’s research communications to a wide audience including but not limited to social media, webpages and printed materials
• Work with the Stories Officer and PR Manager to identify people whose stories can help demonstrate the impact of our research.
• Work with the internal communications officer and Research Engagement Manager to support charity staff understanding and engagement with The Brain Tumour Charity’s research.
• Develop and maintain expertise in issues related to brain tumours and the latest research

To manage social research work packages or projects within the Research and Analysis (R & A) team and contribute research skills to a range of CSE projects across all teams and work programmes. The role requires knowledge of social science research methods and research administration skills including time management, contributing to funding proposals and bid developments, and supporting outreach and impact work. Some knowledge of energy is required.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £36,075 - £43,211 per year (starting salary will depend on skills and experience).
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

Delivery of projects and activities:

• Effectively manage work packages and small projects within the Research and Analysis portfolio.
• Oversee the timely delivery of data analysis outputs across multiple projects,.
• Explore innovative outputs to enhance the impact of the work and make best use of your own specialist skills, knowledge and experience in project design, delivery and dissemination.
• Have expertise in a particular research method or approach (e.g. qualitative analysis, survey analysis, statistics), and develop new approaches to advance CSE’s research.

Operation and development of the team:

• Participate in relevant meetings and processes to enable good internal communication and effective workload planning.
• Provide effective line management that supports staff in line with CSE policies.
• Mentor junior staff and support them to develop research or analytical skills and subject matter knowledge. Input to team development & strategy, supporting recruitment when appropriate.
• Explore new uses for datasets created by CSE that build our reputation and demonstrate CSE’s commitment to open access principles.

Income generation, partnerships, and generating opportunities:

• Lead method development for new research work and proactively seek new opportunities for funding and partnerships.
• Work with CSE’s development team to develop new research proposals aligned with CSE’s strategy and work programme priorities.
• Support the development of social research at CSE. Actively seek out and assign work to junior staff that matches their specialist skills and interests.

Communications and impact:

• Communicate outputs effectively to internal team members, CSE staff wide, and external stakeholders.
• Create impact & recognition of research outputs, liaise with CSE's Comms team about disseminating outputs to key audiences and author CSE website pages and blog posts where relevant.

Professional development:

• Continuously improve research and analytical skills and expand knowledge of research areas relevant to CSE’s work programmes
• Stay current with relevant trends in energy social sciences to help foster innovation within CSE’s work.

Essential attributes for this role include:

• Degree level qualification or equivalent in a relevant topic
• Relevant formal research methods training – as part of degree course or continuing professional development
• Experience in management/coordination of small-scale research or evaluation projects or significant work packages with demonstrable success in delivering work on budget and on time.
• Track record of delivering research, with evidence of conducting primary data collection and analysis, inputting to study design and managing diverse and complex project data
• Project management skills including excellent time management, organisation of self and others, budgeting and record-keeping, priority setting and problem-solving
• Advanced understanding of social research methods and associated software (e.g. SPSS, Nvivo, Excel)

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please submit a CV and completed application form found on our website.

The closing date for applications is 12pm on Friday 13 June 2025.

Interviews are scheduled for Thursday 3 and Friday 4 July 2025 at our office in Bristol. The interview process will consist of a short presentation and a formal interview of approximately 1 hour. We will also ask you to complete a timed written task at home; this will also take approximately 1 hour. We will arrange the time for completing the task in advance of the interview.

Applications should be sent by email stating “Application for Senior Researcher” in the subject line.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

We are looking for a part-time administrator to join our team. This is an ideal opportunity for a first job or for someone looking to return to work. You would be working within our membership services team and need to be computer literate using Microsoft Office (Word & Excel on a Windows PC). Experience in using an online database, such as Civi-CRM, is also advantageous but not essential. We will provide full support and training as needed. 

We need good verbal and written communication skills as you will be public facing handling a range of telephone and email enquires. You'd be undertaking a range of administration roles and this would include dispatching goods from our online shop as well as dealing with new membership applications and services relevent to our members. We'd also love you to join our team at our annual conference assisting with administration, this is 3-4 nights away (all expenses paid) and so you need to be confident in presenting yourself and us on the registration desk and in other duties as necessary. 

We would require you, as a minimum, to work for some of your hours in our Ipswich based office but there is opportunity to work from home for some of your hours if that suits you. Alternatively, if you'd rather work at all times from our office thats fine as well.

Your starting salary is £25,526 pro rata and we provide a pension scheme. We provide an annual incremental rise (for 5-years recognising service and increasing knowledge) as well as any pay award as determined by our trustees. We have a AL allowance of 20-days (pro-rata) plus bank holidays as well as the 3-days off between Christmas and New Year when our office is closed.