Supporter experience manager jobs
Whitley Fund for Nature
The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.
The Opportunity
In this role, you’ll have the opportunity to use and develop your communications skills to help amplify the work of WFN and conservation leaders. You’ll play an important role in supporting our digital channels, campaigns, and content creation - from social media and newsletters to website updates and event communications. You should have excellent writing skills, strong attention to detail and an interest in nature and wildlife conservation issues. If you are looking to build a career in communications, want to help support those protecting our planet, and are seeking experience working for a small, ambitious charity, then we want to hear from you!
“Saving our planet is now a communications challenge. We know what to do, we just need the will” - Sir David Attenborough.
COMMUNICATIONS ASSISTANT - PERSONAL SPECIFICATION
Essential:
- Excellent writing skills
- An eye for design to create engaging assets for diverse audiences and platforms, including our website, newsletters, social media and events
- Confident communicator with a friendly, professional manner
- Organised, with high levels of accuracy and attention to detail
- Proficient in Microsoft Office - Outlook, Excel, PowerPoint, and Word
- Able to manage and prioritise a varied workload within deadline
- Reliable, proactive, and willing to take initiative
- Comfortable working as part of a small, busy team
- Interest in wildlife conservation.
Desirable
- Experience drafting and scheduling social media posts, and producing campaign assets
- Familiarity with programmes such as Canva and Hootsuite to aid with content creation and scheduling
- Experience with basic video editing
- Competency using a Salesforce database, WordPress, or Mailchimp.
Additional details and benefits:
- Attractive holiday package totaling 30 days p.a. plus bank holidays
- Training and professional development opportunities provided
- Hybrid working opportunities
- The charity operates a Pension Scheme and a Life Assurance Scheme
- Access to 24hr Employee Assistance Programme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
COMMUNICATIONS ASSISTANT - JOB DESCRIPTION
REPORTING TO HEAD OF COMMUNICATIONS
DIGITAL COMMUNICATIONS
WFN’s communications amplify the work of Whitley Award winners, raise the profile of the charity, bolster fundraising efforts, and contribute to global conservation conversations, positioning WFN as a leader within the sector.
- Monitor, and create and schedule content for WFN’s Twitter, Instagram, Facebook, YouTube, and LinkedIn accounts, helping to grow engagement and channel performance, driving traffic to WFN’s website, and sharing charity, winner, and sector news – in line with WFN’s communications strategy and with oversight from the Head of Communications (HoC)
- Lead management of WFN’s photo library and footage archive (Google photos): naming, categorising, and uploading winner and event photos
- Support delivery of social media campaigns during the lead up to events to drive engagement and/or donations, and supporting with posting content throughout the event period
- Help produce video content
- Support production and distribution of our regular e-letter (through MailChimp)
- Work with the HoC on WFN’s website to regularly review and update content
- Draft copy for website news stories and any additional copywriting as needed throughout the year
- Assist the HoC with monthly reporting on the website, social media platforms, newsletter and media coverage
- Support digital event communications including creation of e-letters, e-invitations, website pages, email signatures and visual assets.
PR
WFN shares impactful stories that resonate with supporters and demonstrate we can make a difference. Throughout the year, we actively work to secure PR coverage for Whitley Award winners. Increased visibility helps winners to attract further funding, gain new connections, and increase political clout – all tools which strengthen conservation work.
- Produce reactive social media to share PR coverage secured by the HoM
- Create and distribute toolkits for press and partners to bolster media campaigns
- Collate charity and winner press coverage, including website news pages, throughout the year
- Support the Head of Media (HoM) and HoC in responding to press enquiries and supplying materials.
EVENTS
Whitley Awards Ceremony
The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.
The Communications Assistant will assist the team in planning and delivery of events during the Whitley Awards Ceremony week, including the Friends Reception, Ceremony and NGO Reception, particularly in the following areas:
Communications
- Assist with supplier liaison across event filming, livestream, and photography
- Help create event visuals and on-screen graphics
- Support with creation of the Ceremony invitations and booklet
- Support with sourcing additional material for the Whitley Award films as needed
- Support the HoC with creation and uploading of content to the website and across social media platforms, including press releases, photographs, news stories, winner pages, and films.
Other WFN Events
Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme and major initiatives such as Biodiversity Summits which will require the CA’s assistance.
- Assist with the production of pre-event communications and marketing materials, including invitations, e-letters, social media content, and advertisements
- Assist with setting up and managing platforms such as Eventbrite as needed
- Assist with production of event materials (signage, banners, programmes, displays, slides)
- Assist with communications-related supplier liaison eg. Photography, filming, livestreaming etc.
GENERAL DUTIES
- Review and respond to general email enquiries when needed (info@ inbox)
- Represent WFN professionally at all times
- Adhere to WFN’s financial and operational procedures
- Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
The Development Office at Oundle School is looking for Deputy Director of Development who will be instrumental in advancing our philanthropic goals and will support the management and running of its driven and friendly team.
THE ROLE
The Deputy Director of Development will play a key part in helping us achieve our philanthropic goals. This role provides a real opportunity to make a tangible difference: devising and shaping strategy, driving forward our stewardship and legacies programme, building key relationships with major donors, and working closely with the Director of Development on the next advances in this vital area of the school’s work.
This is an exciting opportunity for a dynamic relationship manager who is highly motivated, creative, and intellectually curious, with experience of working within a fundraising or relatable field. We are looking for a dedicated colleague who will enjoy working across a vibrant constituency within a beautiful architectural setting to deepen philanthropic relationships between the school and its alumni and parent body.
While this role is 40 hours per week, year round, we are open to discussion about working arrangements including hybrid working to attract a candidate who can help us achieve our ambitions.
THE SCHOOL
Oundle and Laxton Junior Schools have long been associated with the very best of modern independent education, especially boarding. The Schools take seriously their responsibility to pupils so that they can emerge as decent, open-minded adults; ambitious about what they can go on to achieve and contribute. Over 1400 pupils are on roll at the School, of whom 840 are full boarders. Academic results are steadfastly excellent.
A team of around 800 staff, both academic and support, ensure an education of the highest standard is in place across the Schools with the efforts of the whole team focused on this fundamental aim.
LIVING IN OUNDLE
We are fortunate in our location at the heart of a beautiful market town. School and town are part of the same community and our pupils take their place within this community, not isolated from it. The town has a spirited cultural life, with an annual international festival, literature festival, and frequent performances of nationally touring shows at the School’s Stahl Theatre.
TO APPLY
Full details of the role, including hours of work and salary, can be found in the Job Description. If you are excited by this opportunity, please complete and return an application form and supplement to the application before the closing date.
Please note CV submissions cannot be accepted.
Application closing date: Wednesday 21 January 2026, 9am.
Interviews will take place week commencing 2 February 2026 and 9 February 2026.
Oundle School and Laxton Junior School are proud to be equal opportunity employers and we welcome applications from all. We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and we endeavour to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. Should you need to request a particular adjustment to enable you to participate fully in the recruitment process, please ensure that this is made known, to the HR Department
Both Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service.
Recruitment Agencies
The Corporation of Oundle School has an internal recruitment department, but where agency support is required, we will engage our trusted partners. Our adverts are intended to encourage direct interest from potential applicants, not recruitment agencies. Speculative CVs sent from sources other than directly from a candidate, will not be acknowledged or considered.
Oundle School has long been associated with the very best of modern independent education.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
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Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
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Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
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Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
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Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
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Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
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Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
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Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
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With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
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Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
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Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
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Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
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Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
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Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
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Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
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Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
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Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
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Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
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Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
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Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
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Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
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Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
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Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
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Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
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Plan for future workspace needs in line with organisational growth, culture and budget.
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Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
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Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
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Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
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Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
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Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
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Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
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Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
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Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
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Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need
to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
When will I be working?
You will be working between the hours on 9am - 5.18pm, Monday to Friday
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, m
otivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Lead Global Education Marketing - Hybrid Role
Marketing and Communications Manager (Maternity Cover)
Recruiting on behalf of our client
Salary: £55,000 per annum
Location: Hybrid (Central London Head Office & Home Working)
Contract: Full-time (Significant part-time considered)
Start Date: Monday 5th March 2026
Closing Date: 23rd December 2026
First Stage Interviews: 12th & 13th January 2026 (Online)
Second Stage Interviews: 20th & 21st January 2026 (In person)
Shape the Future of International Education
This is an opportunity to lead marketing and communications for a respected global organisation that supports British international schools worldwide. Connecting hundreds of schools across more than 80 countries, this organisation influences the educational experience of hundreds of thousands of students. If you're passionate about strategic campaigns, digital engagement, and telling stories that matter, this role offers impact on a truly international scale.
Why You'll Love This Role
- Global Reach: Work with schools and partners across continents.
- Positive Culture: A team where every employee feels valued and respected.
- Flexibility: Hybrid working and adaptable hours.
- Professional Growth: Opportunities to lead, innovate, and develop.
- Commitment to Wellbeing & Inclusion: Diversity, equity, and sustainability at the heart of everything.
What You'll Do
- Lead Marketing Strategy: Deliver a multi-channel marketing and communications plan.
- Drive Engagement: Create campaigns to attract and retain members.
- Digital Marketing: Oversee social media, SEO, PPC, and content planning.
- Brand Management: Maintain and evolve the organisation's brand.
- Event Promotion: Manage marketing for the flagship annual conference and webinars.
- Stakeholder Relations: Build strong partnerships with schools and affiliates.
- Team Leadership: Line manage two marketing executives.
- Data & Reporting: Monitor performance and ensure GDPR compliance.
What We're Looking For
- Proven experience in marketing and communications, including digital strategy.
- Strong project management and organisational skills.
- Excellent written and verbal communication for diverse audiences.
- Ability to lead campaigns and manage budgets effectively.
Benefits
- Salary: £55,000 per annum
- 25 days holiday (pro rata) plus bank holidays
- Pension scheme (5% employer contribution)
- Access to medical insurance and Employee Assistance Programme
- Commitment to sustainability and corporate responsibility
Interested?
Apply now and help this organisation continue its mission to support schools and students worldwide.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders.
They will also work closely with the National Influencing and Networks Team.
It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.
Please visit our websiter for more information about our area based work.
Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations.
About Clinks
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families.
Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders
Job summary
These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.
The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.
The post will deliver activity to meet funder requirements, aims and objectives.
Reports to: Area Engagement and Partnerships Manager
Responsible for: N/A
1. Duties and key responsibilities
Area Engagement and Impact
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Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded.
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Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration.
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Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
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Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities.
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Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact.
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Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide.
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Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity.
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Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
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Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.
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Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system.
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Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it.
External Relationships
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Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support
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Provide representation at various meetings, both internally and externally with partners and stakeholders.
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Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders
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Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities.
2. General responsibilities
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Represent and be an ambassador for Clinks
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Work to support the mission, ethos, and values of Clinks
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Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
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Support and promote diversity and equality of opportunity in the workplace
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Work collaboratively with others in all aspects of our work
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Experience, Skills and Abilities
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Significant experience of working or volunteering in the voluntary sector in the East of England
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Relationship building and management with a range of stakeholders and networks.
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Good attention to detail and ability to maintain effective records, utilising a range of different methods.
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Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change.
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Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.
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Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom.
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Adaptability and flexibility in being able to deal with new situations quickly and efficiently.
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Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.
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Convening meetings, arranging and chairing events both in-person and online.
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Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues.
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A collaborative approach to working with colleagues but also able to work alone.
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Highly organised with good project and time management skills.
Knowledge
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Role of the voluntary sector in addressing social exclusion.
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The criminal justice context and related policy.
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Understanding the role of national and local infrastructure organisations
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An understanding of East of England geographical area
Personal attributes and other requirements
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Able to travel extensively across the East of England with occasional travel across England and Wales.
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Able to work evenings and weekends and stay away from home overnight where necessary.
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Work well as part of a small team and independently, with a flexible approach to work.
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Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
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Commitment to the values and ethos of supporting people in the criminal justice system.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy Relationship Executive
We are looking for a Legacy Relationship Executive to join the team.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Legacy Relationship Executive
Location: Milton Keynes
Hours: Full-time (36.5 hours per week with one evening per week)
Contract: Permanent
Salary: £30,874 per annum, depending on experience + good range of benefits
Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
About the Role
As Legacy Relationship Executive, you will grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.
World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.
This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.
It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
About You
The role IS for you if:
· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.
· Have a good level of written English and results driven
· Comfortable being on the phone
· Have previous telemarketing experience in either sales, account management or customer service.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This is a London based post, with remote working. Most frequent and regular networking and partnership meetings and events will be in London, with some travel throughout England and Wales, particularly around the White Ribbon Day period. You will be required to attend occasional meetings with the staff team at various locations around the country, including quarterly in West Yorkshire.
You will lead our policy work to influence decision makers and our awareness raising campaigns, including our flagship White Ribbon Day and the following 16 days of activism, with ambitious engagement targets across a wide group of stakeholders. Your work will bring about demonstrable societal and policy change.
Please see the full job description and person specification attached.
The client requests no contact from agencies or media sales.
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Listening Books are looking for a diligent, pro-active person to join our small team in the maternity cover role of Titles and Copyright Co-ordinator. If you have excellent organisational and communication skills, a broad knowledge of books and the UK publishing industry, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.
Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, specific learning difficulty or mental health condition impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and reaches over 100,000 members across the UK. We believe that books should be accessible to everyone. The successful candidate will be responsible for buying and processing all new titles for our catalogue and regularly liaising with publishers to maintain our excellent relationships with them, ensuring all our contracts and paperwork remains up-to-date. The candidate will be responsible for both the administrative and technical aspects of adding new titles to our catalogue via our download platform, OverDrive Inc. Training will be given but a high level of computer literacy is essential. The candidate will also be responsible for managing the budget for titles and must have previous experience of handling basic budgets.
We can offer flexible working arrangements, including remote, office-based, or hybrid options for the right candidate. There is also some flexibility in how hours are distributed across the week; however, we would prefer that a portion of the hours be worked on Thursday or Friday. A salary of £28,000 per annum (pro-rata) and a matched contribution pension scheme up to 8% of salary, following successful completion of the probation period.
Closing date for applications is Tuesday 6th January at 11.59pm and interviews will be held via Zoom on Monday 12th and Tuesday 13th January. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.
Please include your CV and a covering letter, telling us why you would be suitable for the role, paying close attention to the job description and person specification, which can be found when you click on 'Apply Now'. Applicants who do not submit a covering letter will not be considered.
All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check. Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.
We believe that books should be accessible to everyone.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will work within the Finance Department to provide essential day today financial processing, support and advice. The post-holder will be a key member of the team in keeping accurate and up to date records of the organisations financial activities on both the accounting system & associated files.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
- Creation and maintenance of processes and systems to ensure the smooth running of the finance function including adding new suppliers and customers to the system
- To be responsible for keeping up to date and accurate records of financial transactions on Excel and the accounting system
- To raise and issue sales invoices, follow up outstanding invoices and resolve any issues.
- To liaise with suppliers and creditors to maintain relationships as part of cash flow management.
- To check and reconcile purchase invoices ready for payment, to investigate and resolve any issues.
- To be responsible for the petty cash system in line with the organisations Financial Procedures.
- To manage the purchase order process ensuring compliance in line with policy.
- To complete regular bank, Petty cash and credit card reconciliations.
- To oversee the credit card processing, ensuring security at all times.
- To ensure all contracts/agreements are central filed and updated on the database.
- To report to statutory bodies such as Entrust
- To support the Director of Finance with the production of finance reports to senior managers on a monthly basis relating to income & expenditure
- To support with the processing of direct debits for membership donations
- To support with ad hoc tasks as the trust requires
- To support the preparation for the annual audit, e.g. stock take reconciliation, fixed asset records, Charity Commission and Companies House checks.
- To run the payroll reports and send to the Director of Finance for review and approval
- Undertake other duties as requested by line manager that contribute to Trust strategies.
About You
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a busy environment
- Confident using Microsoft Office, especially Excel and Outlook
- Strong communication skills and able to work independently
- Experience in the charity sector is desirable
What We Offer
- A chance to make a real impact in local communities and the natural environment
- A supportive and inclusive team culture
- Flexible working arrangements
- Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Northallerton or York – with travel to Northallerton and surrounding areas
Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?
If so, St Giles and the Wise Group are looking for a Women’s Wellbeing Coach to be an integral part of a multi-agency team providing person-centred support, where you will deliver holistic and trauma informed Women’s services to females serving a custodial sentence or a Community Order.
Who are we?
The Wise Group and St Giles came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services across Cambridgeshire, Norfolk, Suffolk, North Yorkshire, and Durham. These services provide holistic support to community offenders and prison leavers.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this exciting opportunity
As Women’s Wellbeing Coach, you will provide person-centred, holistic, and trauma-informed support to female adults serving custodial sentences or Community Orders. This includes conducting trauma-informed assessments and collaboratively developing action plans that align with prescribed outcomes.
The role involves delivering a range of tailored interventions, including group sessions, to help service users achieve their goals. Building and maintaining effective partnerships with external agencies such as Probation, Prisons, and other relevant organisations is essential to support positive outcomes. You will be expected to meet contractual targets within agreed timescales and uphold high-quality standards, accurately recording all casework activity on relevant databases. A proactive commitment to continuous learning and development is also key to ensuring the delivery of a consistently high-quality service for all service users.
What we are looking for
· Proven ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
· Experience of working with females and supporting them to achieve positive outcomes.
· Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
· Experience in delivery of 1:1 and group coaching solutions, including preparation and delivery of skills and learning.
· Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project.
Please note this role requires Enhanced Adult Workforce only.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 26 January 2026 at 9am. Interview date: 02 February 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
HCPT is seeking a visionary and results-driven Strategic Director of Fundraising and Communications to lead the organisation’s income growth from £650,000 to over £2 million by October 2028. This role is pivotal in shaping and delivering a multi-stream fundraising strategy and a compelling communications approach that amplifies HCPT’s mission and impact.
The Strategic Director of Fundraising and Communications will ensure that HCPT’s mission is visible, engaging for our existing and new pilgrims and supporters and is well funded to ensure we can deliver THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



The client requests no contact from agencies or media sales.
St Peter’s Hospice is seeking a compassionate, experienced Team Lead to manage our Psychological Therapies team to deliver specialist psychological care for people affected by life‑limiting illness and bereavement. You will combine leadership and management with direct clinical practice.
It’s an exciting time to join the team as we develop our services to meet our strategic ambitions – leading, learning and innovating to deliver specialist palliative psychological support.
The role
- Provide day‑to‑day operational leadership and line management for our Psychological Therapies service, setting clear standards and fostering collaboration.
- As a qualified psychological therapist, you will hold a small clinical caseload, delivering evidence‑based one‑to‑one and group interventions, in person and virtually.
- Ensure the team are clinical governance (audit, investigations, KPIs) and safeguarding; contribute to service development and continuous improvement.
- Work as part of a multi‑disciplinarily team and with external health, social care and third‑sector organisations.
What we can offer you:
- Band 7 equivalent salary from £47,810 up to £54,710 per annum, dependent on experience, plus enhancements
- Working hours are 37.5 per week, Monday- Friday
- Permanent position
- Access to staff wellbeing and employee support services
Location & working pattern:
Based at our Brentry site with travel across Bristol, North Somerset and South Gloucestershire; remote working by agreement.
A full driving licence and access to a car required.
Interview Date: 27th January 2026
Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for something new?
Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.
In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
- Identify needs and barriers to safe discharge
- Achieve safe and timely patient discharge
- Coordinate outpatient appointments and follow-up services
- Provide clear, compassionate advice and support to patients and their families
- Ensure patients understand their discharge plan every step of the way.
You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
We’re seeking someone who:
- Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
- Communicates with empathy and confidence across different teams at different levels, and with patients
- Is highly organised, with excellent time management skills
- Has awareness and respect for cultural differences
- (Bonus) Experience working in a hospital or clinical setting.
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Apply now and be part of something meaningful.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please submit your CV along with a brief covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.