Supporter experience manager jobs

Role Overview:
The Talent Set is working with a leading professional membership organisation as they seek an Events Officer to support the delivery of a diverse and high-quality events programme. This role will be part of a dynamic and award-winning team responsible for organising flagship conferences, regional roadshows, an annual awards ceremony, and a range of online learning webinars.

The ideal candidate will have a strong background in planning and delivering both in-person and virtual events, excellent organisational skills, and a passion for providing outstanding customer service. This is an exciting opportunity for someone who enjoys working collaboratively with members, stakeholders, and colleagues to enhance engagement and deliver strategic objectives.

Key Responsibilities:

• Support the planning, coordination, and execution of events, from pre-event logistics to on-the-day setup and post-event breakdown.
• Assist in shaping the annual events calendar, working with venues, suppliers, speakers, and sponsors to ensure smooth execution.
• Help develop and distribute event-related communications, including email campaigns, social media updates, and member announcements.
• Maintain and update the events section of the website, ensuring accurate information and a seamless booking process for attendees.
• Handle event bookings, respond to enquiries via email and telephone, and manage the events inbox efficiently.
• Maintain accurate records of event attendees and use CRM tools to support marketing campaigns and promotional activities.
• Travel to events across the UK as required, assisting with logistics, troubleshooting, and ensuring an excellent delegate experience.
• Provide day-to-day assistance to the events team and undertake additional tasks as required by the Head of External Affairs and Member Services.

Person Specification:

• 3-5 years of proven experience in event planning, organisation, and delivery.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong digital proficiency, including experience with MS Office, SharePoint, Excel, PowerPoint, and digital event platforms (e.g., Zoom).
• Knowledge of CRM systems, MailChimp, and SurveyMonkey.
• Outstanding communication skills, both written and verbal.
• Able to think on your feet, manage challenges under pressure, and meet tight deadlines.
• A proactive approach to improving event experiences for members.
• Experience in delivering high-quality customer service and member engagement.
• Ability to collaborate effectively with colleagues, stakeholders, and external partners.
• Ability to travel within the UK for events and work occasional unsociable hours when required.

What’s on Offer:

• Competitive salary of £34,000 to £38,000 for the successful candidate.
• A full-time opportunity, with a flexible working pattern of just 2-days per-week in the organisation’s Central London office.
• An initial 12-month contract with an immediate start date and the potential for extension.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Senior Evidence Officer

We are looking for two new Senior Evidence Officers to join the team!

If you want to join an impact driven organisation, improving outcomes for vulnerable children and families then apply today!

Position: Senior Evidence Officer (2 roles available)

Location: London/hybrid

Hours: 35 hours (flexible working considered)

Salary: £53,300 plus generous benefits

Contract: x1 FTC until March 2027 with possibility of extension and x1 FTC 12 months (maternity leave cover)

Closing Date: Sunday 8 June 2025

Interviews: w/c 16 June 2025

The Role

The Senior Evidence Officers sit within the Evidence Team and involve leading highly impactful evidence synthesis projects. These projects contribute to the Toolkit – a suite of tools aimed at distilling the best available evidence and embedding evidence into policy and practice. Key responsibilities will include:

• Evidence scoping reviews
• Critical appraisal of intervention evaluations
• Designing and quality-assuring externally commissioned systematic reviews
• Producing evidence-based guidelines
• Conducting fast-paced evidence synthesis for policy stakeholders

About You

With an MSc or equivalent master's degree in research methods, education, public health, health sciences, social sciences (or other relevant field of research), you will have  experience in: project management, delivering research/analytical complex projects at quality, establishing appropriate governance with multiple, diverse stakeholders.

You will also have:

• Significant knowledge of high-quality impact evaluation methodology with a rounded understanding of evaluation design
• Capability to work successfully and independently in a multi-disciplinary team
• Skill and experience in designing and commissioning research
• Advanced knowledge and experience of systematic literature review and evidence synthesis
• An understanding of government, the wider policy making community, and how to effect change in policy making and practice, with excellent knowledge of one or more relevant policy or practice areas
• An understanding of government, the wider policy making community, and how to effect change in policy making and practice, with excellent knowledge of one or more relevant policy or practice areas
• Good statistical skills, together with a strong degree of IT literacy
• Knowledge and understanding of early intervention and children’s social care and of services for children and their families across all sectors
• Excellent verbal and written communication skills with the ability to present confidently to diverse and high-level audiences, and to write cogently for a variety of audiences.

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.

Some of the great benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays, and up to three can be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid

• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment.
• Employee Assistance Programme with 24/7 counselling, legal & information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of what does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team works in a hybrid and flexible way and recognises the importance of a good work-life balance.

The organisation is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

You may have experience in other areas or roles such as Research, Evidence, Research Officer, Evidence Officer, Senior Research, Senior Evidence, Senior Research Officer, Senior Evidence Officer Researcher, Senior Researcher, Lead Researcher.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About BIICL

BIICL is a leading independent research organisation in international and comparative law and the rule of law. Our research, events, training and publications are grounded in scholarly knowledge and strong practical experience. We seek to make a lasting impact on law and policy around the world.

We are seeking to appoint a full-time Events and Marketing Assistant to provide support for a range of events and marketing-related activities. This is a permanent post, subject to confirmation after a probationary period of 6 months. The post would be particularly suited to a recent events management or marketing graduate looking to develop a career in events management or in marketing for a charity or educational organisation.

The Role

The person appointed will report to the Director of Marketing and Communications and work as part of a small team of staff responsible for events and marketing. The person will be involved in all aspects of the marketing and events team’s work including:

• Setup and support for the running of events for the Institute;
• Dealing with event enquiries on a day to day basis;
• Running online events including recording and editing of video recordings;
• Recording events using still photography and posting on the websites and social media;
• Updating and maintaining the Marketing and Events team documentation and databases;
• Creation of content and posting on the BIICL social media channels;
• Maintenance of the BIICL websites including creation and updating of content using the sites’ CMS;
• Production and editing of printed and digital materials for events and other marketing activity;
• Liaising with a range of stakeholders including members, event attendees, suppliers and partner organisations;
• Online research for targeting of BIICL events and courses;
• Ad hoc administrative support on events and marketing related tasks.

Person Specification

It is expected that the successful applicant will demonstrate and provide evidence of the following:

•  A degree or equivalent experience in event co-ordination or marketing;
• Experience of supporting events;
• Effective project management skills and good attention to detail;
• Strong administrative and organisational skills;
• A personable, presentable and articulate team member with the ability and willingness to work collaboratively and collegially with colleagues;
• Good copywriting skills and the ability to communicate complex ideas clearly and succinctly;
•  An interest in the design of marketing communications;
• Highly proficient user of MS 365 and office programmes, social media platforms and Zoom / other video conferencing software;
• Knowledge of multi-media editing;
• Experience of Mailchimp, SogoSurvey, Adobe InDesign, or Canva would be a benefit.

It is hoped that the person appointed will commence as soon as possible.

 

The Role

This is a key role within Revitalise Trust, to help meet our fundraising targets by effectively managing a UK portfolio of existing donors and sourcing and securing new ones. Collaborating closely with the Director of Fundraising & International Partnerships, you will build strong relationships with existing funders in the UK and source and build relationships with new donors. You will play an active role in the fundraising team & across the organisation contributing to an exceptional working environment.

The Key Responsibilities

• Help meet RT and LYN fundraising targets, by:

1. Securing income streams from new UK donors, including through Grants & Trust income and individuals, through researching, approaching, and applying, and
2. Developing strong working relationships with existing UK donors, seeking opportunities for deeper partnerships and securing on-going giving where possible.

• Carry out insightful and informative research on new UK opportunities, and create impactful engagement strategies for potential new donors,

• Produce high quality, professionally written proposals, and application forms, which ensure the highest possibility of securing new funds.

• Produce timely, insightful, and impactful monitoring reports in accordance with donor requirements.

• Identify engagement opportunities to keep UK donors updated and informed on our work, including full or partial responsibility for our three key events each year: Experience Revitalise, Celebrate Revitalise, and Introduce Revitalise.
• Manage a small team in delivering the above.

The Right Candidate

• Significant fundraising experience, or a similar environment in raising funds to support an initiative, bringing in c. £2-3m in funds a year, including new funding.
• Excellent interpersonal, verbal, and written communication skills, able to write excellent briefs and build highly effective relationships internally and externally with donors.
• Proactive, organised and solution focussed with an exceptional eye for detail.
• Experience of successfully leading a team and delivering a strategy.
• Able to accept responsibility for personal and wider team targets.
• Confident with MS Office and CRM Databases.

About Climate Cymru (as hosted by the WCIA)

Climate Cymru is a movement of thousands of individuals and a network of over 380 organisations from all sectors in Wales, brought together by shared values and a recognition that the climate and nature emergencies require urgent, fair action. We believe that action should be guided by science and the voices of people across Wales.

Climate Cymru is hosted by the Welsh Centre for International Affairs (WCIA). WCIA is a charity that inspires people in Wales to learn about and take action on global issues. WCIA’s vision is that everyone in Wales contributes to creating a fairer and more peaceful world.

Climate Cymru is impact-focused and a powerful vehicle for change in Welsh society. We do this by:

• Putting pressure on those with power to take concrete action
• Engaging productively with the Welsh Government
• Making sure voices from across Wales are heard and represented
• Inspiring and connecting our network
• Amplifying and accelerating our partners' work
• Sharing important information and opportunities with our network and the wider public
• Learning from society in Wales, and beyond
• Building broad public support for action
• Representing Welsh voices and organisations nationally and internationally 

Summary of the Role

Wales receives less than half the UK’s per-person civil society funding, a situation worsened by COVID-19, EU funding loss, public cuts, and the cost-of-living crisis. This is having a crippling impact on community groups and charities' ability to do their critical work. Climate Cymru is action-focused, has a large reach across Welsh society and is on a mission to do something about this issue. This role leads this potentially transformative work.

The post-holder will engage directly with trusts, foundations, philanthropic funders and collaborative networks to unlock more funding for groups in Wales. They will also lead the development of innovative, practical solutions to improve how funding is distributed, particularly to grassroots, under-resourced and historically excluded communities. This includes rolling out pioneering models of shared capacity, developing a Wales-specific environmental funding database, and providing strategic guidance to groups seeking funding.

The Head of Funding Innovation will work to influence funders, reshape funding infrastructure, and build the capacity of the Climate Cymru movement to access the resources it needs. Working closely with the Head of Renewable Energy and the wider Climate Cymru team, this role will be central to ensuring that funding systems in Wales are fairer, more inclusive, and better able to meet the scale of the climate and nature crisis.

Additionally, the role involves communicating the compelling cases for investment in Wales, and working with Climate Cymru’s communication team to gather and share powerful stories to help shift narratives around Wales as a place for ambitious, high-impact funding.

Specific responsibilities for the role

Funding strategy & funder engagement

• Develop and implement a strategy to increase the volume and accessibility of trust, foundation and philanthropic funding for climate, nature and social justice work in Wales.
• Build and maintain strong relationships with UK-wide and Wales-based funders, including trusts, foundations, philanthropic networks and collaborative funding bodies.
• Actively engage with the Environmental Funders Network and other relevant groups to amplify Welsh perspectives and influence funder priorities.
• Represent Climate Cymru and Wales in national funder conversations, advocating for funding approaches that meet the needs of community groups and organisations across Wales.

Capacity building, effective & fairer distribution

• Refine and facilitate the roll-out of innovative distributive models piloted by Climate Cymru, which offer access to skills and supportive capacity for grassroots groups, helping to reduce duplicated effort and increase sector-wide efficiency.
• Familiarise with available funding support, tools, templates, training providers and best-practice resources and signpost groups to the support they need.
• Coordinate and deliver personalised funding consultations, offering strategic advice to community groups and organisations in the Climate Cymru movement.
• Produce and maintain a Wales-relevant environmental funding database and ensure it is accessible, intuitively easy to use, regularly updated, and widely used across the sector.

Strengthening Wales’ funding infrastructure

• Identify systemic barriers to equitable funding in Wales, and co-develop practical, creative solutions with funders, civil society partners, and policy experts.
• Support trusts and foundations to design more accessible, inclusive grant programmes—especially those aimed at grassroots and marginalised groups.
• Convene collaborative learning spaces to share insights, pilot new models, and promote a culture of innovation within the Welsh funding ecosystem.

Strategic funding events & communications

• Work closely with the Climate Cymru communications team to produce inspiring written and visual content that supports a compelling case for funders to support Welsh grassroots action and organisations.

Additional Responsibilities

• Track and evaluate the project’s impact on funder engagement and access to funding in Wales, providing regular insights and recommendations to improve effectiveness.
• Undertake other duties as the line manager requires, to support the overall success of Climate Cymru’s initiatives. 

Person Specification

Applicants must demonstrate the following attributes by linking them with relevant experiences and achievements in the job application statement.

Essential requirements

1. Demonstrated understanding of, and commitment to, Climate Cymru’s mission and WCIA’s vision for a fairer, more peaceful world.
2. Excellent written and verbal communication skills, with the ability to craft complex ideas into clear, compelling narratives for different audiences.
3. An understanding of the funding landscape, including the current challenges and opportunities for civil society, environmental and grassroots groups.
4. Strong organisational and project management skills, including the ability to manage databases, track engagement, and deliver high-quality work to deadlines.
5. Ability to work collaboratively with a wide range of stakeholders, including funders, charities, and community groups.
6. Excellent networking and relationship-building capabilities.
7. A strong appetite for change and a proven ability to inspire change and drive strategic outcomes.

Desirable attributes

1. Established professional relationships with relevant funders, philanthropic networks, or membership bodies within and outside of Wales.
2. Understanding of the funding landscape in Wales, including established structural funding inequalities.
3. Proven varied experience of securing funding from trusts, foundations and/or philanthropy.
4. Varied professional experience working within trusts, foundations and philanthropy.
5. Experience in environmental, climate and social justice work.
6. Fluency in Welsh, with the ability to write and deliver communications in Welsh and bilingually.
7. A strong commitment to diversity, equity, and inclusion, with experience supporting people from diverse backgrounds to access funding.
8. Familiarity with database creation or management, especially for monitoring funding trends and improving resource access.
9. Experience designing or delivering support services or resources (e.g. funding consultations, toolkits, or databases) to build capacity across a network and sector. 

Ynghylch Climate Cymru (wedi'i letyga gan WCIA)

Mae Climate Cymru yn fudiad o filoedd o unigolion, ac yn rhwydwaith o gannoedd o sefydliadau o bob sector yng Nghymru, sydd wedi cael eu dwyn ynghyd trwy gyfrwng gwerthoedd a rennir, a chydnabyddiaeth bod yr argyfwng hinsawdd a natur yn gofyn am weithredu brys a theg. Rydym yn credu y dylai gweithredu gael ei lywio gan wyddoniaeth a lleisiau pobl ar draws Cymru.

Mae Climate Cymru yn cael ei letya gan Ganolfan Materion Rhyngwladol Cymru (WCIA). Elusen ydy WCIA, sy'n ysbrydoli pobl yng Nghymru i ddysgu am faterion byd-eang, a gweithredu arnynt. Gweledigaeth WCIA yw bod pawb yng Nghymru yn cyfrannu at greu byd tecach a mwy heddychlon.

Mae Climate Cymru yn canolbwyntio ar effaith, yn ddeinamig, ac yn gyfrwng pwerus dros newid yng nghymdeithas Cymru. Rydym yn gwneud hyn drwy’r ffyrdd canlynol:

• Rhoi pwysau ar y rheini sydd â phŵer i weithredu’n gadarn.
• Ymgysylltu'n gynhyrchiol â Llywodraeth Cymru
• Gwneud yn siŵr bod lleisiau o ar draws Cymru yn cael eu clywed a’u cynrychioli
• Ysbrydoli a chysylltu ein rhwydwaith
• Ehangu a chyflymu gwaith ein partneriaid
• Rhannu gwybodaeth bwysig a chyfleoedd gyda’n rhwydwaith a’r cyhoedd ehangach
• Dysgu gan Gymdeithas yng Nghymru, a thu hwnt
• Datblygu cefnogaeth gyhoeddus eang ar gyfer gweithredu
• Cynrychioli lleisiau a sefydliadau Cymru yn genedlaethol ac yn rhyngwladol

Crynodeb o’r Rôl

Mae Cymru yn derbyn llai na hanner cyllid cymdeithas sifil fesul person y DU, sefyllfa a waethygwyd gan COVID-19, colli cyllid yr UE, toriadau cyhoeddus, a'r argyfwng costau byw. Mae hyn yn cael effaith ddifrifol ar allu grwpiau cymunedol ac elusennau i wneud eu gwaith beirniadol. Mae Climate Cymru yn canolbwyntio ar weithredu, mae ganddo gyrhaeddiad mawr ar draws cymdeithas Cymru ac mae ar genhadaeth i wneud rhywbeth am y mater hwn. Mae'r rôl hon yn arwain y gwaith trawsnewidiol hwn.

Bydd deiliad y swydd yn ymgysylltu'n uniongyrchol ag ymddiriedolaethau, sefydliadau, cyllidwyr dyngarol a rhwydweithiau cydweithredol i ddatgloi mwy o gyllid i grwpiau yng Nghymru. Byddant hefyd yn arwain y gwaith o ddatblygu atebion arloesol, ymarferol i wella sut mae cyllid yn cael ei ddosbarthu, yn enwedig i gymunedau ar lawr gwlad, heb adnoddau ac sydd wedi'u heithrio'n hanesyddol. Mae hyn yn cynnwys cyflwyno modelau arloesol o gapasiti a rennir, datblygu cronfa ddata cyllid amgylcheddol penodol i Gymru, a darparu arweiniad strategol i grwpiau sy'n ceisio cyllid.

Bydd y Pennaeth Arloesi Cyllid yn gweithio i ddylanwadu ar gyllidwyr, ail-lunio seilwaith cyllido, ac adeiladu gallu mudiad Climate Cymru i gael gafael ar yr adnoddau sydd eu hangen arno. Gan weithio'n agos gyda'r Pennaeth Ynni Adnewyddadwy a thîm ehangach Climate Cymru, bydd y rôl hon yn ganolog i sicrhau bod systemau cyllido yng Nghymru yn decach, yn fwy cynhwysol, ac yn gallu cwrdd yn well â graddfa'r argyfwng hinsawdd a natur.

Yn ogystal, mae'r rôl yn cynnwys cyfathrebu'r achosion cymhellol ar gyfer buddsoddi yng Nghymru, a gweithio gyda thîm cyfathrebu Climate Cymru i gasglu a rhannu straeon pwerus i helpu i newid naratifau ledled Cymru fel lle ar gyfer cyllid uchelgeisiol, effaith uchel.

Cyfrifoldebau penodol ar gyfer y rôl hon

Strategaeth cyllido ac ymgysylltu â chyllidwyr

• Datblygu a gweithredu strategaeth i gynyddu cyfaint a hygyrchedd cyllid ymddiriedolaeth, sefydliad a dyngarol ar gyfer gwaith hinsawdd, natur a chyfiawnder cymdeithasol yng Nghymru.
• Adeiladu a chynnal perthnasoedd cryf gyda chyllidwyr ledled y DU a Chymru, gan gynnwys ymddiriedolaethau, sefydliadau, rhwydweithiau dyngarol a chyrff cyllido cydweithredol.
• Ymgysylltu'n weithredol â'r Rhwydwaith Cyllidwyr Amgylcheddol a grwpiau perthnasol eraill i ymhelaethu ar safbwyntiau Cymru a dylanwadu ar flaenoriaethau cyllidwyr.
• Cynrychioli Climate Cymru a Chymru mewn sgyrsiau cyllidwyr cenedlaethol, gan eirioli dros ddulliau cyllido sy'n diwallu anghenion grwpiau a sefydliadau cymunedol ledled Cymru.

Adeiladu gallu, dosbarthiad effeithiol a thecach

• Mireinio a hwyluso cyflwyno modelau dosbarthu arloesol a dreialwyd gan Climate Cymru, sy'n cynnig mynediad at sgiliau a gallu cefnogol i grwpiau ar lawr gwlad, gan helpu i leihau ymdrech ddyblyg a chynyddu effeithlonrwydd ar draws y sector.
• Ymgyfarwyddo â'r cymorth cyllidol sydd ar gael, offer, templedi, darparwyr hyfforddiant ac adnoddau arfer-gorau a cyfeirio grwipiau at y cymorth sydd ei angen arnynt.
• Cydlynu a chyflwyno ymgynghoriadau cyllido wedi'u personoli, gan gynnig cyngor strategol i grwpiau a sefydliadau cymunedol ym mudiad Climate Cymru.
• Cynhyrchu a chynnal cronfa ddata cyllid amgylcheddol sy'n berthnasol i Gymru a sicrhau ei bod yn hygyrch, yn reddfol hawdd i'w defnyddio, yn cael ei diweddaru'n rheolaidd, ac yn cael ei defnyddio'n helaeth ar draws y sector.

Cryfhau seilwaith cyllid Cymru

• Nodi rhwystrau systemig i gyllid teg yng Nghymru, a chyd-ddatblygu atebion ymarferol, creadigol gyda chyllidwyr, partneriaid cymdeithas sifil, ac arbenigwyr polisi.
• Cefnogi ymddiriedolaethau a sefydliadau i ddylunio rhaglenni grant mwy hygyrch, cynhwysol - yn enwedig y rhai sydd wedi'u hanelu at grwpiau llawr gwlad ac ymylol.
• Cynnull mannau dysgu cydweithredol i rannu mewnwelediadau, treialu modelau newydd, a hyrwyddo diwylliant o arloesi o fewn ecosystem cyllido Cymru.

Cyllido digwyddiadau a chyfathrebu strategol

• Gweithio'n agos gyda thîm cyfathrebu Climate Cymru i gynhyrchu cynnwys ysgrifenedig a gweledol ysbrydoledig sy'n cefnogi achos cymhellol i gyllidwyr gefnogi gweithredu a sefydliadau ar lawr gwlad Cymru.

Cyfrifoldebau Ychwanegol

• Olrhain a gwerthuso effaith y prosiect ar ymgysylltu â chyllidwyr a mynediad at gyllid yng Nghymru, gan ddarparu mewnwelediadau ac argymhellion rheolaidd i wella effeithiolrwydd.
• Ymgymryd â dyletswyddau eraill fel sy'n ofynnol gan y rheolwr llinell, i gefnogi llwyddiant cyffredinol mentrau Climate Cymru. 

Manyleb Person

Rhaid i ymgeiswyr ddangos y priodoleddau canlynol trwy eu cysylltu â phrofiadau a chyflawniadau perthnasol yn natganiad y cais am swydd.

Gofynion hanfodol

1. Dangos dealltwriaeth o genhadaeth Climate Cymru a gweledigaeth WCIA ar gyfer byd mwy teg, heddychlon, ac ymrwymo i hyn.
2. Sgiliau cyfathrebu ysgrifenedig a llafar rhagorol, gyda'r gallu i greu syniadau cymhleth i naratifau clir, cymhellol ar gyfer gwahanol gynulleidfaoedd.
3. Dealltwriaeth o'r dirwedd cyllido, gan gynnwys yr heriau a'r cyfleoedd cyfredol ar gyfer cymdeithas sifil, grwpiau amgylcheddol a llawr gwlad.
4. Sgiliau sefydliadol a rheoli prosiectau cryf, gan gynnwys y gallu i reoli cronfeydd data, olrhain ymgysylltiad, a darparu gwaith o ansawdd uchel i ddyddiadau cau.
5. Y gallu i gyd-weithio ag ystod eang o randdeiliaid, gan gynnwys cyllidwyr, elusennau, a grwpiau cymunedol.
6. Galluoedd rhwydweithio a meithrin perthnasoedd rhagorol.
7. Awydd cryf am newid a gallu profedig i ysbrydoli newid a gyrru canlyniadau strategol.

Gofynion dymunol

1. Sefydlu perthnasoedd proffesiynol gyda chyllidwyr perthnasol, rhwydweithiau dyngarol, neu gyrff aelodaeth o fewn a thu allan i Gymru.
2. Dealltwriaeth o'r dirwedd ariannu yng Nghymru, gan gynnwys anghydraddoldebau cyllid strwythurol sefydledig.
3. Profiad amrywiol o sicrhau cyllid gan ymddiriedolaethau, sefydliadau a / neu ddyngarwch.
4. Profiad proffesiynol amrywiol o weithio mewn ymddiriedolaethau, sefydliadau a dyngarwch.
5. Profiad mewn gwaith amgylcheddol, hinsawdd a chyfiawnder cymdeithasol.
6. Rhuglder yn y Gymraeg, gyda'r gallu i ysgrifennu a chyflwyno cyfathrebiadau yn Gymraeg ac yn ddwyieithog.
7. Ymrwymiad cryf i amrywiaeth, tegwch a chynhwysiant, gyda phrofiad o gefnogi pobl o gefndiroedd amrywiol i gael mynediad at gyllid.
8. Cyfarwydd â chreu neu reoli cronfa ddata, yn enwedig ar gyfer monitro tueddiadau cyllido a gwella mynediad at adnoddau.
9. Profiad o ddylunio neu ddarparu gwasanaethau neu adnoddau cymorth (e.e. ymgynghoriadau cyllido, pecynnau cymorth, neu gronfeydd data) i adeiladu capasiti ar draws rhwydwaith a sector. 

Prospectus is excited to be partnering with our client in the search for a permanent Head of Philanthropy.

The organisation is a charity committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, the organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda.

As the Head of Philanthropy, you will inherit a successful philanthropy area of fundraising for the organisation and will devise and implement a comprehensive strategy to build income from individuals across the full suite of structured giving schemes. You will personally scope and secure new major gifts from individuals and lead the organisation’s approach to alumni fundraising, working collaboratively with the Alumni team to appropriate engage programme beneficiaries. The Head of Philanthropy will also be responsible for relationships with Board members, Fellows, alumni donors and legacies.

To be successful as the Head of Philanthropy will be an experienced manager and fundraiser, confident in securing new business through active prospecting and networking and ingrained knowledge of how to secure and steward HNWIs. This will ideally have been done at the six-figures-plus level and you will have significant experience networking to build and manage relationships that lead to major gifts.

This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £56,000 to £68,000.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.

If you are interested in applying to this Head of Philanthropy position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Healthcare Assistant (IPU & Community role)
Herriot Hospice Homecare and Saint Michael’s Hospice
Location: Community and Harrogate or Thirsk Inpatient Unit (Harrogate until Herriot Hospice at the Lambert in Thirsk is operational)
Hours: 35 hours per week
Working pattern: Various - at least 45% in unsocial hours, including weekends, nights and bank holidays
Permanent contract
£26,699.31 (£14.63 per hour, rising to £14.91 following successful probation completion)
45p mileage (Community only)
Closing date: 4th June 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate on a date to be confirmed.
Are you an experienced Healthcare Assistant looking to be involved in providing an excellent standard of care to patients with palliative and end of life care needs? Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality.
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
About the role
Working under the direction and supervision of the Community and IPU Service Managers; you will work in collaboration with the District Nurses and Specialist Palliative Care Team, our HOME team of experienced HCAs and the MDT of Medics, Nurses and HCAs on IPU. You will deliver personal cares, emotional support and a calming presence to people at the end of their lives, in both the home of our community patients throughout North Yorkshire, and the IPU at either Crimple House, Harrogate or The Lambert, Thirsk.
This role is a hybrid position; therefore, you must be willing to work between the community and IPU when required.
Visits in the Community will be variable times and lengths each day. Shifts on IPU will include Earlies, Lates, Twilights and Night shifts.
Candidates are required to hold a full driving license and have access to their own vehicle to travel between patients’ homes in the community.
What we’re looking for:

Caring, compassionate and enthusiastic people
Experienced in a care environment
Be motivated and passionate about developing your specialist palliative care knowledge and skills
Great communication and documentation skills
Someone who enjoys working within a team, but has the confidence of working independently
Knowledge of Infection Prevention, Safeguarding and Health and Safety will also be required

What we offer you:

Competitive salary
Generous 35 days of annual leave (pro rata)
 8% employer pension contribution
Wide range of discounts on high street brands and local shops
Cycle to work scheme
Recommend a friend bonus

How we look after you

We put people first in all that we do, which includes our own team
Wellbeing and resilience support with a dedicated team by your side
Flexible and hybrid working for many roles
A supportive and caring environment
Opportunities to grow, develop and progress, with culture of lifelong learning

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
·        Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·        Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·        Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values:                             

We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We engage positively
We are responsive
We are driven to do better
We are fair
We are professional
We work collaboratively
We are accountable

Living out our values
·        Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·        We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·        We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·        If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·        We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

About the Role

The Refugee and Migrant Centre is seeking to appoint two Employment Coaches, one full-time and one part-time – to support clients in overcoming barriers to employment and moving closer to the labour market.

 

Key Responsibilities:

 

· Provide one-to-one employment support to clients, including CV building, job search assistance, interview preparation, and completing job applications.

· Assess clients' skills, experience, and employment goals to develop tailored action plans.

· Support clients in accessing training, work placements, and volunteering opportunities to enhance employability.

· Liaise with employers and training providers to identify suitable opportunities for clients.

· Maintain accurate and up-to-date client records, tracking progress and outcomes in line with organisational requirements.

· Work collaboratively with other teams and services within the organisation to provide holistic support.

· Support the delivery of employment workshops or group sessions where needed.

· Promote and uphold the values and policies of the Refugee and Migrant Centre in all aspects of work.

 

Essential Requirements:

 

· Minimum 2 years' experience working directly with clients on employment-related matters.

· IAG level 3 qualification or commitment to complete.

· Good knowledge of the UK job market, including current recruitment practices.

· Strong written and verbal communication skills.

· Ability to build rapport and work effectively with clients from diverse backgrounds.

· Organised, proactive, and able to manage a varied caseload.

· Competent in using IT systems, including Microsoft Office and online job search platforms.

 

Desirable Skills and Experience:

 

· Ability to speak additional languages relevant to the client base.

· Experience working with refugees, asylum seekers, or migrants.

· Understanding of welfare-to-work programmes or similar employability schemes.

· Experience in delivering group workshops or training sessions.

· Knowledge of local employment and training opportunities in the Birmingham area.

 

 

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

What we hope you'll do next

We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

 

Closing Date:

Friday 30th 2025.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

 

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Description

Location: Birmingham

Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025

Salary: £22,391 per annum, pro rata

Closing Date: 1st June

Interview: Interviews to be held virtually 

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organized, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.

Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.

Key Responsibilities

• The welcoming and registration of participants for the On The Water project
• Collecting and uploading daily statistics and figures that show how the project is progressing
• Making new and repeat bookings
• Talking to participants and their parents/carers about the opportunities within Sea Cadets
• Managing a waiting list and reducing drop-outs
• Responsible for the safety and wellbeing of participants alongside the Boat Station staff
• Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
• Attend any meetings as required by the project
• Assist with the evaluation of the On The Water project

Requirements

• Previous experience of working with volunteers

• Experience in a customer facing role
• Experience working with young people
• Experience working with diverse community groups or working in outreach
• Experience of tracking targets and managing data
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
• Satisfactory DBS

For further information, please download the Recruitment Pack.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Chief Executive Officer

Circa £70,000 per annum

Merthyr Tydfil, South Wales (Hybrid)

Full-time, permanent

The organisation is Wales' leading independent think tank, driving policy change and tackling poverty and inequality through rigorous, evidence-based research. Established in 2001 and inspired by Aneurin Bevan's legacy, the Foundation has shaped public debate for over two decades.

With Welsh politics at a pivotal moment and the 2026 Senedd elections ahead, The organisation is seeking a dynamic and visionary Chief Executive Officer (CEO) to lead its efforts in tackling poverty, inequality, and injustice in Wales. As the CEO, you will oversee the Foundation's strategy, operations, and growth, driving impactful change through evidence-based research, policy development, and advocacy.

To be successful in this role, you will need:

• Strong organisational leadership, ensuring effective governance, strategic alignment, and operational excellence
• To be a strategic thinker and policy innovator, with the ability to identify emerging trends and opportunities.
• Shape and deliver a strategic agenda aligned with mission and funding environment
• A proven ability to secure income and management multi-year funding relationships.
• To be a skilled communicator, across media, panels and high-profile platforms, acting as the organisational ambassador.
• Experience in building inclusive, high-performing and motivated teams.
• An understanding of Wales, and the Welsh political environment, with Welsh language skills a benefit.

If you are ready to steer one of Wales's most respected civic organisations, we encourage you to apply. For more information on the role and how to apply, please view the microsite:  

The charity is dedicated to creating an inclusive recruitment process where everyone feels supported, respected, and empowered to thrive. As part of this commitment, they are happy to make any reasonable adjustments to ensure all candidates can fully participate in the application and interview process.

Recruitment Timetable

Deadline for applications: 9th June

Interviews with Prospectus: 16th - 18th June

Interviews with Bevan Foundation: 1st July

Healthcare Assistant (IPU & Community role)
Herriot Hospice Homecare and Saint Michael’s Hospice
Location: Community and Harrogate or Thirsk Inpatient Unit (Harrogate until Herriot Hospice at the Lambert in Thirsk is operational)
Hours: 37.5 hours per week
Working pattern: Various - at least 45% in unsocial hours, including weekends, nights and bank holidays
Permanent contract
£14.91 per hour
45p mileage (Community only)
Closing date: 4th June 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate on a date to be confirmed.
Are you an experienced Healthcare Assistant looking to be involved in providing an excellent standard of care to patients with palliative and end of life care needs? Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality.
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
About the role
Working under the direction and supervision of the Community and IPU Service Managers; you will work in collaboration with the District Nurses and Specialist Palliative Care Team, our HOME team of experienced HCAs and the MDT of Medics, Nurses and HCAs on IPU. You will deliver personal cares, emotional support and a calming presence to people at the end of their lives, in both the home of our community patients throughout North Yorkshire, and the IPU at either Crimple House, Harrogate or The Lambert, Thirsk.
This role is a hybrid position; therefore, you must be willing to work between the community and IPU when required.
Visits in the Community will be variable times and lengths each day. Shifts on IPU will include Earlies, Lates, Twilights and Night shifts.
Candidates are required to hold a full driving license and have access to their own vehicle to travel between patients’ homes in the community.
What we’re looking for:

Caring, compassionate and enthusiastic people
Experienced in a care environment
Be motivated and passionate about developing your specialist palliative care knowledge and skills
Great communication and documentation skills
Someone who enjoys working within a team, but has the confidence of working independently
Knowledge of Infection Prevention, Safeguarding and Health and Safety will also be required

What we offer you:

Competitive salary
Generous 35 days of annual leave (pro rata)
 8% employer pension contribution
Wide range of discounts on high street brands and local shops
Cycle to work scheme
Recommend a friend bonus

How we look after you

We put people first in all that we do, which includes our own team
Wellbeing and resilience support with a dedicated team by your side
Flexible and hybrid working for many roles
A supportive and caring environment
Opportunities to grow, develop and progress, with culture of lifelong learning

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
·        Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·        Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·        Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values:                             

We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We engage positively
We are responsive
We are driven to do better
We are fair
We are professional
We work collaboratively
We are accountable

Living out our values
·        Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·        We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·        We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·        If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·        We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

About the Role

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As an Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries.

Purpose and Scope of the Role

• To provide high-quality advice and advocacy to service users in areas related to their welfare.
• To support the team and management in meeting the needs of beneficiaries and achieving service targets.
• To uphold the professional and organisational standards in the delivery of advice services.

Main Tasks and Responsibilities

 

Casework and Advice

• Provide one-to-one support, advice, and advocacy for clients on immigration, asylum, and welfare-related matters.
• Ensure casework is conducted professionally, accurately recorded, and aligned with regulatory requirements.
• Maintain confidentiality in all interactions and ensure clients' needs are met in a sensitive and satisfactory manner.
• Support and mentor volunteers where required.
• Stay up to date with legal and policy changes relevant to the sector.

Teamwork and Collaboration

• Work closely with senior colleagues to drive efficiency and improve service delivery.
• Represent RMC at external meetings and events when required.
• Maintain strong working relationships with partners, stakeholders, and external agencies.
• Share knowledge and best practices within the team to create a collaborative working environment.

Training and Development

• Participate in ongoing training and development opportunities.
• Keep accurate records of training attended and share learning with colleagues.
• Contribute to internal and external training sessions as required.

Person Specification

 

Essential Criteria

• Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
• Strong communication skills, with the ability to explain complex information clearly to distressed clients.
• Excellent written, oral, and interpersonal skills.
• Strong organisational skills, with the ability to manage and prioritise a demanding workload.
• Commitment to equality, diversity, and working in a multicultural environment.

Desirable Criteria

• Experience working in a multicultural setting with sensitivity to different cultures.
• Ability to work independently and self-motivate.
• Educated to degree level or equivalent.
• Proven ability to work effectively as part of a team.
• Strong listening skills and the ability to empathise while maintaining professional boundaries.

Terms and conditions of employment

The following conditions of service will apply:

Salary

£23,500 – £25,00 (dependent on experience)

Location

Birmingham, Wolverhampton, Walsall or Dudley

Pension

RMC will contribute 3% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post.  Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side.

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.

Training

Access to external paid training and regular internal training provided by Senior Caseworkers

Commitment to supporting you to develop and upskill in the field of immigration and asylum

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: 07/05/2025

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Home based – Remote

GamCare is looking for dedicated Night Shift Helpline Advisers to provide essential support to those affected by gambling-related harm.

GamCare offers helpline support through multiple channels, including our Freephone Helpline, Live Chat, WhatsApp, and other digital platforms such as forums and chatrooms. The Helpline operates 24/7, 365 days a year, ensuring support is always available.

As the first point of contact, you will offer help, advice, and emotional support to individuals struggling with their own or someone else’s gambling. You will work exclusively on night shifts as part of our award-winning Helpline team (Helpline of the Year), following a two-week rotating schedule with shifts running from 10:30 PM to 7:30 AM.

The working hours are 28 hours per week (average). Hours are between 10.30pm and 7.30am.

In return, we will provide you with comprehensive training, regular supervision, and a full CPD programme to support your development.

About You

As the successful candidate, you will hold a professional qualification in Health, Social Care, Psychology, Youth or Community Care, such as NVQ Level 3 or above, or a Diploma in Mental Health Nursing, Counselling, Addiction Studies, Advice, and Guidance. Alternatively, you will have demonstrable experience of working with vulnerable individuals affected by addiction harm and/or complex needs.

We also welcome applications from those with lived experience of gambling-related harm, provided they have professional experience in a supportive environment and a strong understanding of safeguarding legislation.

You will be able to engage effectively, sensitively, and with empathy when supporting callers reaching out to GamCare. The ability to deliver non-judgemental, confidential support is essential to this role.

Additionally, you will be committed to maintaining a strong understanding of problem gambling and will have a genuine interest in the areas of gambling addiction, treatment, early intervention, and prevention.

If you’re passionate about making a real difference and comfortable working night shifts, we would love to hear from you.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee assistance programme – 24-hour support

About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. It operates the National Gambling Helpline, delivers free treatment services across multiple regions in Great Britain, and raises awareness about gambling harms through a variety of prevention-based programmes.

For further details and to apply please click the apply button.

Closing date for applications: 1st June 2025. 

Interviews will take place online via video conference - week commencing 16th June 2025. 

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Swindon’s welcome, accessible space in the heart of the town is looking for a Hub Coordinator – to help us grow, build and do more: by and with the community.

You’ll be working with our other full-time coordinator, as well as a dynamic group of volunteers and visitors, helping to keep the Hub running day-to-day, as well as reaching out into the community to promote diversity and inclusion within the Hub.

Your special focus will be reaching out and drawing in: connecting with communities, groups and people around Swindon who are not using the Hub; building relationships, working in partnership and organising events and activities to see that the Hub is as inclusive and diverse as it can be.

Application forms should be returned by email Swindon Hub.
The application deadline is midnight, 2nd June 2025

PLEASE NOTE – interviews will be held on Tues/Wed 24/25 June.