Supporter experience manager volunteer roles in bexleyheath, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.
What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Week
Key requirements
- 1 reference Criminal record check
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers
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Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.
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Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.
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Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.
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Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.
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Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.
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Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.
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Advise and support the Board in developing a long-term funding strategy.
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To maintain clear records on the organisation’s shared systems (Google Drive).
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Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress
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To check and respond to funding application emails promptly and within deadlines set for funding applications
What do we expect from the Funding Manager?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
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Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.
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Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.
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Strong organisational skills, able to manage multiple deadlines and priorities.
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Financially literate, comfortable working with budgets and data.
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Self-motivated and able to work independently while collaborating with others.
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A commitment to the values and mission of Hidayah LGBTQI+.
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Knowledge of CRM or funding management tools.
Desirable:
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Experience working with grassroots or LGBTQI+ charities.
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Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – HR Manager
Organisation: Children With Voices
Reports to: the executive ops manager
Location: Hackney, London - Hybrid
Contract: Full-time / Part-time – specify as needed
Job Purpose
The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.
Key Responsibilities
- Oversee Daily HR Operations
- Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
- Champion safeguarding and equality in every aspect of HR practice.
- Recruitment & Onboarding
- Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
- Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
- HR Policies & Compliance
- Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
- Ensure GDPR compliance and maintain secure, confidential records.
- Training & Development
- Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
- Support ongoing professional and personal development for staff and volunteers.
- Employee Relations & Wellbeing
- Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
- Promote mental health and wellbeing initiatives, aligned with our duty of care.
- Volunteer Engagement
- Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
- Support volunteers to feel valued and integrated into the charity’s mission.
- Collaboration with Leadership
- Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
- Streamline HR processes to improve efficiency and impact.
- Conflict Resolution
- Mediate disputes fairly, maintaining trust and confidentiality.
- Support managers in handling sensitive matters in line with policy and safeguarding standards.
- Records & Benefits Management
- Maintain accurate HR records, ensuring data protection compliance.
- Administer employee benefits and ensure fair, transparent processes.
- Health, Safety & Safeguarding
- Ensure workplace compliance with health and safety legislation.
- Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.
Person Specification
Essential Skills & Experience:
- Proven experience in an HR management role, ideally within the charity or community sector.
- Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
- Excellent interpersonal and communication skills, with the ability to build trust at all levels.
- Experience managing recruitment, onboarding, and training processes.
- Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
- Strong organisational skills with attention to detail and confidentiality.
- Commitment to equity, diversity, inclusion, and community empowerment.
Desirable Skills & Experience:
- CIPD qualification (Level 5 or above) or equivalent HR certification.
- Experience working with volunteers, young people, or community-focused organisations.
- Knowledge of charity governance and regulatory frameworks.
- Experience in developing wellbeing or mental health initiatives.
Our Values at Children With Voices
- Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
- Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
- Collaboration: We believe in the power of working together with partners, communities, and families.
- Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
- Community Impact: We exist to rebuild stronger, safer communities for future generations.
Salary & Benefits - £1,520 per month
Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.
Working pattern: 20 hours per week
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
-
Currently looking for applicants within the Belfast Area only!
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Northern Ireland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to use your love of art, creativity and communications skills to make a difference to the future of dance in Ukraine. This volunteer role will help raise funds for our projects, manage communications, promote our events and showcase the impact of our work. We have produced two major gala fundraisers in London over the last three years and are planning a further fundraiser in Spring 2026.
Responsibilities:
Website, social media and materials:
- Developing communications materials
- Maintaining website content and developing design with website development coordinator
- Event promotion
- Management of social media content
Fundraising:
- Researching and preparing funding proposals to institutional donors including corporates and trusts
- Researching high net worth donors
- Maintaining and building donor relations
Key Skills / Attributes:
Well established professional experience in corporate communications or marketing or similar disciplines.
- Strong interest in volunteering within the arts in the third sector
- Excellent communications skills (written and verbal)
- Organised and creative.
- Familiar with use of social media for corporate communications
- Management experience
Interest in / knowledge of ballet useful.
Our charity promotes dance and performance arts. Given the continuing conflict our current focus is exclusively on our projects in Ukraine.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to use your expertise and skills in website development and social media presentation to make a difference to the arts in Ukraine. Our charity is focused on projects within Ukraine to support the future of dance there. This volunteer role will play a key role in fundraising and communications in support of this work.
Responsibilities:
Website:
- Developing and maintaining website (currently Wix)
- SEO and analytics
Social media:
- Technical support for development of presence on Instagram, Facebook
- Support for Fundraising and Communications Manager in development of presentation
Technical oversight:
- Ensure and advise on security
- Ensure data protection compliance
- Advise on development of technical support for administration of the charity
Key Skills / Attributes:
- Strong interest in volunteering within the arts in the third sector
- Strong experience of website development and maintenance
- Knowledge of JavaScript, SQL useful
- Experience in use of social media for corporate communications
Likely to have had 3 years plus relevant professional experience supporting corporate communications or marketing or similar disciplines.
Our charity promotes dance and performance arts. Given the continuing conflict our current focus is exclusively on our projects in Ukraine.
About us:
Peace Brigades International (PBI) is an international NGO with over 40 years’ experience providing life-saving protection and support to hundreds of brave human rights defenders who face reprisals because of their activism for social justice. PBI’s trademark protective accompaniment teams in Colombia, Honduras, Guatemala, Mexico, Nicaragua, Indonesia, Kenya and Nepal are supported by PBI’s International Headquarters in Brussels, and offices elsewhere in the world, such as our UK section, which carries out high-level advocacy for improved governmental and other support for human rights defenders, as well as stronger regulation of transnational business behaviour.
About the role:
A 3-month volunteer placement where the selected candidate will not only play a vital role in upcoming projects but also harness their skills in advocacy, communications and administration/logistics. They will deepen their understanding and knowledge of the UK environment, gaining insights into UK politics, international human rights, legal frameworks, advocacy strategies, and communication tactics.
By embracing this role, you become an integral part of our mission to influence positive change.
Responsibilities include:
(Note: These responsibilities are subject to adjustments and are not exhaustive).
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Support advocacy research and activities:
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Conduct research on countries and cases that PBI works on.
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Conduct research on policy advocacy related to HRD protection and business and human rights.
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Participate in meetings with a range of external stakeholders.
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Support in the organisation and roll out of internal and external events.
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Past events have included film screenings, talks with defenders, Parliamentary roundtables.
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Supporting field volunteer and alumni outreach and engagement.
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Producing communications outputs, such as articles on human rights issues, interviews with human rights defenders and social media posts.
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Supporting the organisation of human rights defender visits to the UK.
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Engage in network building and maintenance:
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Cultivate relationships with lawyers, judges, NGOs, social movements, politicians, and funders.
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Support office administration, logistics and finance
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Assist with filing, systems management and logistics.
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Digital systems and IT support with technical troubleshooting.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about animal welfare and skilled at creating engaging Instagram content?
IAPWA is looking for a talented Social Media Manager (Volunteer) to help us grow our audience on Instagram, strengthen supporter engagement, and above all, develop this channel into a source of vital fundraising income.
We’re looking for someone who:
- Has proven experience managing and growing Instagram accounts
- Can create high-quality, tailored content that aligns with our brand and mission
- Understands how to drive engagement and build online communities
- Is enthusiastic about using social media to make a real impact for animals in need
We’re ideally looking for someone who would like to manage this channel as their own project, offering a small amount of time each day to post, respond, and engage with our audience. As social media and fundraising are dynamic and fast-moving, this regular attention will help us build momentum and maximise opportunities for growth.
This is a fantastic opportunity to use your creative and strategic skills to support a global animal welfare charity and make a difference to the lives of so many animals in need.
If this sounds like you, we’d love to hear from you!
Please send your CV along with a short summary of your Instagram experience — an example of an account you have previously managed / successfully grown is a bonus. A member of the IAPWA team will then be in touch soon!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
How often will I be needed?
- 4 Hours per Event
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
-
Currently looking for applicants within the Belfast area Only
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities
The Role Description:
Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.
Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.
Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.
Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.
Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.
Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.
Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.
Key Duties and Responsibilities:
- Lead AHO bids: Manage the whole bid process with a hands-on approach.
- Create strong responses: Tailor solutions that clearly show our value.
- Support growth: Work with Business Development and Marketing to boost propositions.
- Drive best practice: Lead bid qualification, governance, and reviews.
- User-focused: Understand needs and clearly present our solutions.
- Know the landscape: Medical, research industries, and opportunities.
- Know our strengths: Stay sharp on our services and competitors.
- Seal the deal: Coordinate smooth contract closures.
- Stay tidy: Keep the bid library updated and accessible.
- Keep comms clear: Align stakeholders throughout the process.
- Stay compliant: Follow governance and secure approvals.
- Push for quality: Lead reviews to ensure high-standard submissions.
- Maintain the opportunity pipeline: utilising CRM and creating reports for management.
- Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
- Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.
What are we looking for?
Person Specification: What You'll Bring:
- At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
- End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
- Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
- APMP Certification is also desirable.
- Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
- Industry knowledge: Understanding of contact centres and/or customer experience is essential.
- Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
- Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
- Detail orientation: High attention to detail to ensure quality and accuracy.
- Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
- Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
- Time management: Skilled at prioritising tasks and managing competing deadlines.
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary
The Site Manager role involves overseeing a number of university Islamic Societies or Muslim Student Associations who are interested in partnering with Roots Academy to host the Essentials Onsite Program an in-person transformative educational class tailored to university students on campus. The Site Manager role is responsible for establishing and maintaining positive relationships with these ISoc/MSA committees and offering 1:1 support to ensure that they have an excellent educational experience.
Key tasks
- Actively establish and maintain positive relationships with ISoc/MSA committees and Student Ambassadors (ISoc/MSA representative) to ensure an exceptional onsite experience for students, and promote retention of sites.
- Be the point of contact for ISocs/MSAs: answer questions, offer light-touch support and coaching on ways to improve the class, engage on a 1:1 basis listening to their needs and concerns, and addressing these accordingly.
- Liaise with Student Ambassadors to ensure that logistics involved in marketing and running the class are taken care of by the ISoc/MSA.
- Collect ideas and best-practices from how different campuses deliver their class
- Be the internal point of contact for any queries or updates related to ISocs/MSAs assigned.
What we’re looking for
- Excellent interpersonal and communication skills
- Ability to make and maintain positive relationships and connections with people
- Proactive approach to problem-solving
- Passionate about transforming the lives of Muslim students and engaging with university ISocs/MSAs
- An understanding of the Muslim student/university scene and how University ISocs and/or MSAs operate
- Ability to travel regionally for site visits and in-person meetings with ISoc/MSA committees
What we have to offer
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Be part of a team of 40+ dedicated volunteers from across the country.
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Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Receive in-house tarbiyah sessions.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
RLS is seeking to recruit up to four new Trustees to join our Board from early 2026. We are looking for individuals who share our values and bring passion, perspective, and a commitment to supporting our mission.
We are particularly looking for new trustees with experience in one or more of the following areas: UK legal aid, the Greek immigration and asylum system, fundraising, HR, communications, or financial oversight. We value lived experience of the asylum or immigration system and encourage applications from those who can bring this perspective to our work.
About RLS
RLS is an international legal support organisation, with operations in Greece, the UK and Northern France. We are registered in both the UK and Greece, reflecting our international scope and impact.
We’re committed to ensuring access to justice through expert legal information and advice to people seeking safety and family reunification. Our casework is a tool to tackle individual and systemic injustice in immigration systems. We strive to develop inclusive, sustainable and regenerative ways of working which are directly informed by those with lived migration experience. We support the global movement that fights entrenched inequalities, racism and other forms of discrimination that force people to migrate. In doing so we recognise that immigration systems are weighted against those forced to migrate and stand in opposition to hostile policies, along with all forms of violence against people compelled to migrate.
We continuously think and challenge ourselves in how we develop our anti-racist practice and empower refugee leadership. We recognise that climate justice and migrant struggles are interconnected and view our work through this lens.
To get a fuller picture of our financial health and impact, have a look at our most recent accounts on the charity commission website. (Refugee Legal Support, Charity number: 1191680)
Equality, Inclusion and Representation
RLS is committed to ensuring that our governance reflects the communities we serve. We strongly welcome applications from:
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People with lived experience of migration, displacement or the asylum system
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Black people and people from minoritised ethnic communities
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LGBTQ+ people
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Disabled people
You do not need to have previous board experience. We are committed to supporting new Trustees with a full induction and training.
What Trustees Do
As a Trustee of RLS, you will:
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Attend four Board meetings each year (hybrid)
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Provide strategic direction and oversight of the charity’s activities
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Support and hold the Executive Director accountable
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Review and approve budgets, policies and risk management
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Join at least one Board committee (Finance, Risk, Casework or HR), which may involve additional meetings
If you join as a Finance Trustee, you will also:
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Review monthly management accounts and annual budgets
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Provide advice on financial controls and strategic financial planning
Skills and Experience We Are Looking For
All Trustees should bring:
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A strong commitment to our mission and values
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Good judgment and the ability to work collectively
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Energy and enthusiasm for our work and an interest in using their skills to contribute to our organisation
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A willingness to learn and support others
We are particularly seeking individuals with any of the following:
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UK legal aid experience under an immigration contract
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Knowledge of the Greek immigration and asylum system
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Fundraising, philanthropy or communications expertise
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HR and people management experience
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Financial oversight and planning experience (for Finance Trustee role)
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Knowledge of charity governance and risk
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Legal background (especially refugee, immigration, or human rights law)
Time Commitment
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Approx. 8 hours per month
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Board meetings held quarterly (a mix of in-person and online)
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Participation in one subcommittee
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Ad hoc support via email or calls, as needed
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Initial term of three years, renewable once
Location
Our board is UK-based, with some trustees based in London. We welcome applicants from across the UK, and will support remote attendance at meetings where needed. Trustees may occasionally be invited to attend events or team meetings in London, though this is not essential.
The client requests no contact from agencies or media sales.
