Supporter experience manager volunteer roles in brentwood, essex

Our partner provides practical support and financial assistance to people forced to travel to access abortion care, operating across Europe and beyond, whilst working towards a future where safe, legal abortion is accessible to all.

They are seeking a Treasurer with strong finance and accounting experience to join the Board of Trustees. The Treasurer will provide oversight of financial strategy, risk and compliance, review management accounts and budgets, and support the preparation of annual accounts in collaboration with the staff team and bookkeeper.

The post-holder will bring charity governance experience, commercial awareness, and the ability to explain financial information clearly to non-financial trustees. A commitment to the organisation’s pro-abortion, feminist and anti-oppressive values is essential.

The Board meets remotely every six weeks, with an additional monthly Governance Working Group meeting. Occasional in-person gatherings may take place every couple of years. The time commitment is approximately 5 hours per month.

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For more Trustee & Treasurer roles please visit the AfID website.

We are looking for a Trustee who is passionate about arts and social justice, who wants to make a difference and is able to compliment our Board of Trustees, Artistic Director, and Executive Director as we work together to develop the impact and profile of Cardboard Citizens.

We are looking for strategic thinkers and committed collaborators who are passionate about the arts and social justice.

We especially welcome those who can bring lived or professional experience in areas such as communications, campaigning, public engagement, fundraising, or media- skills that will help us grow our public profile and deepen the impact of the stories we tell.

We believe that the need for Cardboard Citizens is as urgent as it ever has been with the current external environment and the challenges for our communities with experience of homelessness and poverty.

Whilst we'd like to hear from applicants from a range of backgrounds and experiences, we are particularly keen to hear from those with skills in any of the following areas:

• Digital, New Media
• Communications / public relations
• Environment & Sustainability
• Development
• Strategic partnerships

The general attributes we're looking for in a potential Trustee include:

• Good judgement
• An ability to think creatively and strategically
• An ability to collaborate and work as part of a team
• Effective interpersonal skills
• An active commitment to equity, diversity, and inclusion
• An ability to command trust and respect
• An understanding and acceptance of a Trustee's legal duties and responsibilities
• A willingness to devote the necessary time and effort required.

Trustees will be required to:

• To serve an initial term of 4 years, with the possibility of re-appointment until 8 consecutive years' service has been reached.
• To attend 4 x 2-hour Board Meetings a year, committee meetings as required, as well as an annual Away Day.
• To attend events, performances, workshops and other engagements, to gain a full experience of the breadth of Cardboard Citizens work.
• To sit on one of the Board's Committees.
• To provide specialist advice and expertise as required and appropriate.
• To advocate and champion Cardboard Citizens' work, values, ambition, and strategic direction.

A Trustee will bring an individual area of expertise to benefit our organisation. Among the many skills they may have relate to business development, financial management; charity governance, staff development, performance management, local government, disability service development and adult social care. The Trustees work closely with the Executive Management Team (EMT) on the strategic direction of the business. They coordinate and attend quarterly board meetings, through which they review the work of the charity and provide advice, support and focus attention onto the areas that the EMT needs to consider and prepare for, to continuously improve what we do and respond to the changing environment in which Bethphage operates. Bethphage is a values-based charitable business, supporting some of the most vulnerable people in the community. The charity also needs to make a modest financial surplus to remain viable. The role of a Trustee is to be a critical friend to the management team, lending expertise and experience to help guide the organisation in achieving its aims and sometimes competing objectives. Some of our board members have been a part of Bethphage for many years, you will be joining a supportive, friendly, and collegiate team that will help you develop and grow your role as a Trustee. Trustees generally thoroughly enjoy the role and find that it is a very rewarding experience. The Trustees work on a voluntary capacity for the benefit of the charity, this usually equates to one day per month. All Trustees are requested to undergo a DBS check (Disclosure & Barring service). Currently, we are particularly interested in hearing from people with financial and/or legal experience and expertise.

Purpose of the Role

Trustees are the people who share ultimate responsibility for governing a charity and directing how it is managed and run. As a trustee of The Sussex Reptile Rescue Centre, you will help ensure the charity is well-run, financially sound, and working effectively to rescue, rehabilitate, and care for reptiles.

Key Responsibilities

• Ensure the charity is carrying out its purposes for the public benefit

• Comply with the charity’s governing document and relevant laws

• Act in the charity’s best interests at all times

• Manage the charity’s resources responsibly and ensure financial stability

• Safeguard the charity’s reputation and values

• Contribute to setting the charity’s strategy and long-term plans

• Monitor the charity’s performance against objectives

• Attend trustee meetings, read papers in advance, and contribute constructively

• Represent the charity positively in the community and at events

Skills & Experience

We welcome applications from people with a variety of backgrounds. Skills that are particularly helpful for our board include:

• Finance, accounting, or business management

• Fundraising or marketing

• Animal welfare knowledge (especially reptiles)

• HR, governance, or legal expertise

• Networking and relationship building

• Strategic planning

Qualities Needed

• Commitment to the charity’s aims and values

• Willingness to dedicate time and effort to the role

• Ability to think strategically and make balanced decisions

• Good communication and teamwork skills

• Integrity and sound judgement

What You’ll Gain

• A chance to make a meaningful impact on animal welfare

• Opportunity to use your skills and experience for a good cause

• Experience in charity governance and strategy

• Being part of a supportive and passionate team

South Bank Employers’ Group – working together for a better South Bank for all.

For nearly 35 years, South Bank Employers’ Group has been at the heart of making South Bank the place it is today - an internationally important destination, an economic powerhouse, and a real and authentic neighbourhood with diverse business, residential and student communities. We are a member-led, not for profit company, and our work is diverse and wide-ranging.

We are recruiting five new members to our Board of Directors.

About Us

In line with our vision of working together for a better South Bank for all, we deliver to our members, and have strategic agreements with Lambeth Council, South Bank Business Improvement District, and Jubilee Gardens Trust. We coordinate and direct a significant collective investment across the South Bank and Waterloo neighbourhood, working with our members and partners to ensure that this investment addresses our shared priorities. This includes the annual revenues raised through the pioneering and innovative London S106 agreement, whereby 1% of the Eye’s annual turnover is reinvested in services and initiatives that benefit the neighbourhood.

Following an extensive review of our governance and membership arrangements, we are now creating our new Board, which will work alongside our Members’ Council, which is also new. The Board is member-led, with six Directors that are appointed from SBEG’s full members, and we are now looking for five additional non-member Directors. They will join Tom Sleigh, SBEG’s Chair, the six member representative Directors, and Nic Durston - SBEG’s Chief Executive - on the Board.

Who are we looking for?

We are looking for people who have the right skills and experience to ensure that the Board ensures that SBEG works towards its vision, achieves its corporate goals and objectives, and supports and enhances the work of the team. We are also keen to ensure that our Board is diverse and inclusive, reflecting the area’s identity, and those that work, visit, study and live here. Following a skills review of our current Directors, we are keen to hear from candidates with experience and skills in sustainability, marketing, human resources and legal.

You don’t need to be based in the South Bank area to be a Board member, but we would like to know about why you are interested in this opportunity. If you are interested, please click on "How to apply" to see the next steps. 

The deadline for applications is 5pm on Monday 22 September.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference.

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Introduction

The Hunger Project is a global not-for-profit, founded in 1977. We believe passionately that ending hunger is possible, and that our generation has the power to end it once and for all.  Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist.

We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We comprise of 13 Programme countries across rural Africa, South Asia and Latin America and 9 Partner countries, which are the fundraising arms - one of which is The Hunger Project UK (THP-UK).

The Opportunity

We are seeking a highly organised and experienced volunteer Company Secretary to play a crucial role in the effective governance and compliance of our charity. This is an exciting opportunity to contribute your expertise to a cause you care about, working closely with our CEO, Chairpersons, and Board of Trustees to ensure we meet all statutory and regulatory requirements. The Company Secretary should also be available to provide a central source of guidance and advice within THP-UK on matters of charity ethics, company law and good governance. 

Key Responsibilities

Board Meetings & Support

• Collaborate with the Chair and CEO to prepare agendas and forward plans for Board meetings.
• Circulate papers and documentation in advance of meetings.
• Attend all Board meetings (typically quarterly), ensuring meetings are properly constituted (e.g. quorum present, aligned with Articles of Association).
• Accurately minute proceedings, record decisions and actions, and circulate minutes promptly.
• Maintain records of attendance and track follow-up on agreed actions. 

Statutory & Regulatory Compliance

• Ensure timely filing of statutory returns with Companies House and the Charity Commission, including:
  • Annual confirmation statements and annual returns.
  • Updates to trustees, registered address, and governing documents.
  • Submission of trustees' report and audited accounts (in collaboration with auditors).
• Keep an organised archive of governance documents, policies, minutes, and resolutions.
• Act as point of contact for formal correspondence from Companies House and the Charity Commission.

Corporate & Charity Governance

• Advise the Board on legal and regulatory requirements, charity ethics, and corporate governance best practices.
• Keep up to date with statutory requirements and best practice for good corporate and charity governance and inform the Board as appropriate.
• Maintain all statutory registers.
• Conduct reviews of policies for clarity, compliance, and role-specific responsibilities.
• Assist in reviewing and submitting governance-related policies for Board approval (e.g., safeguarding, conflict of interest).
• Maintain a policy review schedule and ensure timely updates.

Trustee Support & Onboarding

• Support the Chair in maintaining an up-to-date Board Handbook and policies.
• Assist with onboarding of new trustees by providing induction packs and key governance documents.
• Signpost training opportunities and updates to ensure trustees are well-informed of their responsibilities.

Person Specification

Essential

• Proven experience in company secretarial, governance, legal, or high-level administrative roles.
• In-depth knowledge of UK charity and company law, including Charity Commission and Companies House requirements.
• Excellent organisational skills and attention to detail.
• Strong communication skills with the ability to draft clear, concise minutes and reports.
• Proficiency in Microsoft Office Suite, Dropbox and virtual meeting tools.
• Ability to work independently, flexibly, and to deadlines.
• Alignment with the mission, vision, and values of The Hunger Project.
• High level of integrity and discretion.

Desirable

• Experience volunteering in the non-profit or charity sector.
• Familiarity with charitable companies limited by guarantee.

Time Commitment & Location

As a volunteer for THP-UK, you would play a vital part in our work. You will be home-based with attendance at in-person Board meetings every quarter in West London or Central London. We expect the work will entail approx. 8–10 hours per month, varying around quarterly Board meetings.

What We Offer

• An opportunity to make a lasting contribution to ending hunger.
• Use your professional skills for high-impact global work.
• Work alongside a passionate team of trustees and volunteers.
• Reimbursement of agreed out-of-pocket expenses.
• Induction and ongoing support from the Chair and Board.

How to Apply

Please submit your CV and a short cover letter by 15th August 2025. We will be reviewing applications on a rolling basis and will be in touch with shortlisted candidates.

We actively welcome applications from candidates of all backgrounds and identities and are committed to equality, diversity, and inclusion.

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist in maximising the profitability of the Branch’s two charity shops.
• Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
• Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

If you have space in your home and heart, for a guide dog mum who will be bringing the next generation of guide dogs in the world, then this could be the role for you! A role where you can care and nurture for a guide dog mum and plenty of little puppies when they arrive. 

What you’ll be doing: 

• Providing a loving home for a guide dog mum who will be at least 12 months old, for around six years whilst they are in the breeding programme (with the option to re-home after this, once the guide dog mum retires at around 7 years-old.) 
• Giving a guide dog mum the care and support that our canine companions need, like feeding and grooming.
• Creating a safe environment for the guide dog mum when they are giving birth within your home and helping with the birth of future guide dogs, which usually happens once a year. (You don’t need any previous experience of breeding or having dogs – we have expert staff who will help you!) 
• Providing care and support for the newborn puppies for at least 6 weeks while they are still in the nest, including socialising them to the new sounds and first-time experiences in your home.

Can I care for a guide dog mum? 

If you want to care for a guide dog mum, here's what we ideally look for:

• A loving home with a secure garden.
• Access to a car, to support with any appointments needed for the guide dog mum.
• Live within an hour’s drive of the National Centre in Leamington Spa.

Guide dog mums can happily live with other dogs or children, however we wouldn’t place them with a male dog that has not been neutered. To determine whether you are suitable, we will conduct a home visit as part of the application process. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction of knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding experience of bringing the next generation of guide dogs in the world and caring for their mum.
• Our volunteers have access to our bespoke training techniques to implement with their guide dog mum a great bonus for any dog owners! 
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

Our volunteers also receive lots of support from their volunteer managers to help them implement the training modules, as well as managing the birth of new-born puppies. If you have questions about the training requirements, we can answer these at your interview along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to the litter or your volunteering with us, including veterinary costs, food costs or any specialist breeding equipment.  All you may need to buy is a bed and grooming equipment.

Minimum age of volunteer: 18.

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.

About the Role:

Survivor Service

Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.

Requirements:

• Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course

• Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body

• Minimum of 50 supervised client hours completed

• Commitment to ethical practice, confidentiality, and inclusivity We Offer:

• Ongoing clinical supervision

• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base

• Supportive and collaborative team environment

• Opportunities for further training and psychoeducational workshops

• Minimum commitment of 1 year

We Offer: 
• Ongoing clinical supervision 
• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base 
• Supportive and collaborative team environment 
• Opportunities for further training and psychoeducational workshops 
 
How to Apply: 
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

Help Us Resore Hope: Join as a Trustee of Women on the Frontline Ministries (WOFM) Are you passionate about making a lasting difference in the lives of vulnerable women? Do you ahve the heart to serve and the skils to lead? We're looking for compassionate, committed trustees both women and men to join growing, Christian-led charity and help shape a future filled with restoration, justice and hope.

We exist to reach and support women affected by prostitution, sexual exploitation and domestic abuse. Rooted in Christian values, we walk alongside those who have been marginalised, offering holistic support, safety, and the hope of a life with purpose. Our work is deeply relational, trauma-informed, and driven by the belief that every women is precious and deserving of dignity.

As we grow we're seeking trutees who will bring wisdom, governance, and strategic oversight to our mission. You'll help guide the vision, ensure accountability, and prayerfully steward our resources so we can continue to serve the most vulneraable with excellence and intergrity.

We're Looking for Individuals Who:

• Share and support our Christian ethos
• Bring experience in areas such as finance, safeguarding, charity governance, lived experience, community development, commercial strategy and planning for sustainable growth.
• Are committed to inclusion and gender equity in leadership
• Want to see both women and men engaged in the fight against sexual violence and exploitation 

While our work focuses on women, we believe that men play a vital role in helping shape a safer, more compassioante society. We encourage applications from both men and women who feel called to help lead with humility and courage.