Supporter experience manager volunteer roles in hillingdon, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a member of the Board, you will be responsible for the overall governance and strategic direction of the organisation, developing its aims, objectives and goals in accordance with company guidelines, legal and regulatory guidelines, you will help to protect the wealth and assets of the organisation.
Responsibilities:
Ensuring that the organisation complies with internal policy and legislation.
Making sure that the organisation pursues defined goals in line with its stated objectives.
Monitoring the financial position and ensuring that the organisation operates within its means and that there are clear lines of accountability for financial management
Ensuring that the resources of the organisation are used only to pursue legitimate objectives. Contributing to the Board's role of providing strategic direction and supporting the development of policies, goals and targets.
Maintaining the good name of the organisation. Ensuring the financial stability of the organisation. Participating in working groups as necessary.
Attending seminars and networking events when required.
Leading discussions and providing guidance on new initiatives, particularly in areas where the member has specific skills, knowledge or expertise.
Maintaining confidentiality about any sensitive or confidential information Regularly attending and taking a full part in meetings.
Skills and qualifications:
Commitment to the goals and aims of the organisation.
Dedication to the role and a willingness to devote the required time. Understanding the importance of carrying out required legal duties. Proven strategic abilities that can be used to create effective plans.
Strength of character coupled with the ability to voice concerns and opinions. Proven experience working as a member of successful teams.
Integrity and objectivity which can be applied to all aspects of the role.
We are particularly interested in applicants who have professional backgrounds in Policy Skills, HR, Finance, Housing and Governance but welcome applications from anyone with the passion and commitment to our cause.
Meetings are held either in a Central London venue or over Microsoft teams, on weekday evenings once a quarter.
The AGM is held in October and we usually have one strategy day a year in the spring.
To express an interest in the role and to be considered, please submit the following:
- A detailed and up-to-date CV.
- A supporting statement that addresses the criteria in the skills and experience section and also outlines your motivation for applying.
The client requests no contact from agencies or media sales.
Join the Florence Nightingale Museum as its next Chair and lead this beloved institution into its exciting next chapter - honouring a global icon, inspiring young minds, and shaping a bold, inclusive future.
Applications close: 9 a.m. Friday 12th September 2025
Location: London, SE1 7EP
Time commitment: 1 – 2 days per month
About Florence Nightingale Museum
The Florence Nightingale Museum is a much-loved cultural institution that celebrates the life, work and enduring impact of one of history’s most iconic figures. Situated within St Thomas’ Hospital, just across Westminster Bridge, it brings to life the story of Florence Nightingale – pioneer of modern nursing, statistics, and public health reform – through immersive storytelling, personal artefacts, and dynamic exhibitions.
Visitors journey through Nightingale’s privileged childhood, her revolutionary work in the Crimean War, and her lifelong dedication to healthcare reform. The museum holds over 800 of her letters and a rare book collection, drawing school groups, researchers, healthcare professionals and history lovers from around the world. For many children, it’s their first museum experience, providing an inspiring introduction to the power of history, healthcare, and activism.
About the role
As an entirely self-funded charity, the museum is now poised for an exciting new chapter. With visitor numbers recovering post-pandemic and fresh ambitions for growth, the museum is seeking a dynamic and visionary Chair to lead its Board of Trustees.
This is a rare opportunity to lead in shaping the future of this unique institution – supporting its strategic direction, championing its work, and helping it continue to inspire, educate and lead conversations around health, history, and care.
Who we are looking for
We are looking for a confident, collaborative leader with a strategic mindset and a deep appreciation for the museum’s mission. You will bring both passion and pragmatism – able to guide the organisation through an exciting period of development while ensuring sound governance and long-term sustainability.
You will possess:
- Proven strategic leadership with experience chairing boards or leading organisations through growth or change
- Strong governance understanding, including financial oversight and charity board responsibilities
- Excellent communication and influencing skills, able to represent the museum externally and build relationships across sectors
- An inclusive, thoughtful approach to leadership valuing collaboration, diversity and different perspectives
- The ability to act as a critical friend, supporting and constructively challenging the General Manager and wider team
- Advocacy and fundraising insight with an understanding of how to build profile, partnerships and resources.
While a background in museums or healthcare is not essential, candidates should be motivated by Florence Nightingale’s legacy and its ongoing relevance to nursing, public health, and social justice. A forward-thinking perspective and a willingness to invest time and energy into the museum’s success are key.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Friday 12th September 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Disseminating relevant organisation-wide information and updates to the branch volunteers
- Supporting engagement and communication between the branch and wider organisation
- Drafting committee meeting agendas and taking and sharing meeting minutes
- Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
- Supporting the administration and update of the branch annual plan
- Sign-posting queries from members of the public
- Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided
Time expectation
Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.
This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.
We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.
What you will be doing:
Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;
Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;
Ensure participants feel comfortable, heard and respected throughout all discussions;
Capture key insights and report findings clearly and accurately to the health and social care training team;
Support RNIB in creating a positive and inclusive environment for all forum participants.
What you will gain:
Valuable experience in community engagement and facilitation;
The opportunity to influence real change;
Full access to training and ongoing support from the health and social care training team;
A supportive, inclusive volunteering environment.
Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.
Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.
You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect
Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference to the lives of cats and kittens in York and surrounding areas as an adoption coordinator.
Role overview:
As the adoption coordinator, you will oversee the rehoming process for cats in our care. This role is essential in matching cats with suitable adoptive families, ensuring a smooth transition from foster homes to permanent residences. You will work closely with fosters, adopters, the Trustees and the Home Visit Co-ordinator to facilitate successful adoptions that benefit both the cats and their new families.
Key responsibilities:
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Adoption management: Oversee the adoption process from home visit stage to adoption day, including participating in screening potential adopters, facilitating home visits, coordinating meet and greets and providing after care support.
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Communication: Act as the primary point of liaison between prospective adopters and foster carers, providing information about available cats and addressing any questions or concerns with the aim of facilitating a smooth running adoption process. We use Facebook messenger and email as primary forms of communication so access to these is essential.
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Matchmaking: Assess the needs and preferences of both cats and adopters to ensure the best possible matches for long-term success.
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Record keeping: Maintain accurate and organised records of adoption applications, follow-ups, and outcomes to track the progress of each adoption.
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Support and guidence: Provide resources and support to adopters on cat care, behaviour, and integration into their new homes to facilitate successful adoption.
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Post-adoption support: Facilitate after care support for adopters and ensure the conditions of adoption agreements are upheld- for example sending out neutering reminders when adopted kittens are old enough and sign adoptions off once fully complete.
What we’re looking for:
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Passion for animal welfare and a strong commitment to helping cats in need.
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Excellent communication and interpersonal skills.
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Strong organisational skills and attention to detail.
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Ability to handle cats safely and compassionately.
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Proficiency in basic computer skills with experience in using Microsoft Word, Teams, Excel and Docusign.
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Previous experience in animal rescue is preferred but not essential.
Why Join us?
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Gain valuable experience in animal rescue.
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Make a direct impact on the lives of cats, our foster carers and the wider volunteer team.
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Be part of a supportive community of animal lovers and advocates.
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Receive ongoing support from the experienced Trustee team and volunteers.
We are Band of Rescuers North Yorkshire, a cat rescue team based in York, North Yorkshire dedicated to the rescue, rehabilitation and rehoming of cats

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.
What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
• A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires 1 reference
Location
Region
- North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be requested to complete an application for and provide two references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Solve the Plastics Crisis!
REUSE Foundation is a UK registered charity working to develop and support pragmatic solutions that reduce our reliance on plastic and can deliver change at scale. Though newly established, the Foundation has already earned the support of MPs, government ministers, and leading voices in industry and sustainability.
We're looking for senior and experienced professionals who can help us grow our impact.
Join Us If You Have Skills In:
- Fundraising & DevelopmentCraft proposals, shape donor strategy, or open doors to new funding sources.
- Program Strategy & PartnershipsHelp design and steer reuse pilots, or build collaborations with NGOs, brands, and local governments.
- Campaigns & CommunicationsGuide messaging, social media, media outreach, and public engagement.
Ideal for:
- Professionals or retirees with experience in the charity, corporate, sustainability or communications sectors
- Those seeking purpose-driven work with measurable environmental and social impact
- People who want to shape systemic change, not just reduce symptoms
The client requests no contact from agencies or media sales.
The Trans Learning Partnership (TLP) is in the process of evolving into a new, independent charity: the Trans Research Partnership (TRP). This transition will be completed by the end of 2025. As part of this transition, we’re recruiting up to five founding trustees to help shape the future of TRP.
TRP will be a trans-led research charity that centres trans voices and produces rigorous, community-led research to inform policy, practice, and public understanding. Our values include trans leadership, intersectional justice, ethical rigour, collaboration, safety, autonomy, imagination, and hope.
We’re looking for people who:
- Are committed to trans liberation and TRP’s mission
- Can contribute time and skills to setting up a new charity
- Bring experience in governance, research, fundraising, equity, or community organising
We especially welcome applications from the global majority, those with working-class backgrounds, and others underrepresented in charity leadership.
Time commitment: ~1–2 days/month. Meetings are remote-first. Expenses reimbursed. Training and mentorship provided.
Deadline: Wednesday 13th August 2025 at 23:59
Interviews: 26 or 28 August (online)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
ECA offers a Social Centre that serves as a place for people to reconnect with old friends and meet new people in a secure and inviting setting. While activities are primarily aimed at elderly and vulnerable adults in the local area, the centre is open to everyone.
Our current programme includes
- Social gatherings at the Elleray Social Centre.
- Arts, crafts, educational talks, and workshops.
- Exercise Classes, Gentle fitness classes tailored for seniors, both indoor and outdoor.
- Counselling and support groups.
- Outings
Services like hairdressing, chiropody, and daily hot lunches
How we operate
The Social Centre is managed by a Centre Manager, Administrator, Activity and Volunteer Coordinator, and a cook. They are supported by a team of approximately 40 volunteers who assist in the office, gardens, café, and facilitate daily activities. The organization operates as a Charitable Company regulated by the Charities Commission and has eight Trustees on the Board of Trustees. The Trustees meet six times a year, with additional meetings as needed.
To discuss the role further, please contact the current Chair, Joan Barnett.
Chair Role Description
- Provide strategic leadership to the charity and the Board, ensuring that ECA achieves its mission.
- Work in partnership with the Centre Manager and team to achieve ECA’s mission.
- Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.
- Optimise the relationship between the board and ECA’s staff and volunteers.
- Plan and chair the board meetings and the AGM, with others as appropriate.
- Act as a spokesperson and figurehead for ECA.
What we are looking for
- Ideally previous experience of being a trustee.
- A keen sense of strategic purpose.
- Governance and committee experience in a charity or business setting.
- Strong in execution and managing transformation projects, including leading the charity in the new ECA building setting.
- Experience in stakeholder engagement and ability to constructively negotiate and collaborate with various institutions, entities, and personnel.
- Affinity with and commitment to the local SW London and Teddington area.
- Business experience and awareness across finance, risk, IT, and people management, would be desirable.
- An inclusive leadership style, able to inspire and support everyone to participate on an equal footing.
- The ability to listen and engage effectively, comfortable with challenge and debate and able to encourage that in others whilst fostering a collaborative board environment.
- In advocation, be able and willing to champion ECA’s work through personal networks, social media, and other channels.
- A strong personal commitment to equity, diversity and inclusion.
- Be available, responsive and flexible to advise, support or give consent to, as needed.
Terms of office
- Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.
- This is a voluntary position, but reasonable expenses will be reimbursed.
Time commitment
- Attending [6] Board meetings annually. Currently meetings are generally held in person at the ECA building.
- Periodic meetings with the Centre Manager and management team, with flexibility to respond swiftly to the occasional ad-hoc issues.
- Other meetings, including on potential strategy and other charity-related issues.
In addition to the above, the Chair will have the responsibilities and qualities of all trustees:
Responsibilities of all trustees
- Support and provide advice on ECA’s purpose, vision, goals and activities.
- Approve operational strategies and policies, and monitor and evaluate their implementation.
- Oversee ECA’s financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored and controlled effectively.
- Review and approve ECA’s financial statements.
- Provide support and challenge to the ECA’s management team in the exercise of their delegated authority and affairs.
- Keep abreast of changes in ECA’s operating environment.
- Contribute to regular reviews of the ECA’s own governance.
- Convene and attend Board meetings, and be prepared to contribute to discussions and lead on proposed outcomes.
- Use independent judgment, acting legally and in good faith to promote and protect ECA’s interests, to the exclusion of their own personal and/or any third-party interests.
- Contribute to the broader promotion of ECA’s objects, aims, and reputation by applying your skills, expertise, knowledge, and contacts.
Essential qualities and attributes of all trustees
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and act in the best interests of the charity.
- Ability to think creatively and strategically, exercise good, independent judgment, and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- A strong personal commitment to equity, diversity, and inclusion.
- Enthusiasm for our vision and mission.
- Willingness to lead according to the ECA values.
- Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
The Elleray Centre
The Centre will be fully accessible, featuring a lift to the first floor. It includes a large hall that can split into two rooms and two additional activity rooms upstairs. A café and lounge will also open onto a garden with outdoor seating.
The funding for the new centre comes from Richmond Council, acknowledging ECA's local contributions over three decades. The future centre is leased from the council.
Deadline 31/10/2025
Application includes CV and brief covering letter
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.