Supporter experience manager volunteer roles in hillingdon, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.
What is a Branch Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.
What would you be doing?
- Maintaining and reconciling local bank accounts and recording transactions
- Supporting divisions to manage their local finances.
- Making and recording all authorised payments
- Preparing year end accounts and financial statements including arranging an independent review
- Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
- Identify and manage the return of any surplus monies from grants as appropriate.
- Providing reports to the branch committee and to SSAFA’s Central Office
- Maintaining accurate records using our on-line finance management system
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Gain experience of holding a responsible role in a well-respected charity
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Reimbursement of out-of-pocket expenses
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from the branch Chair and the Finance team based as our central office.
- Access to a range of e-learning courses
- Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of financial administration
- Good written and spoken English.
- Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Willingness to use our on-line banking and on-line finance management system (this is covered in training)
- Reliable attitude: contact volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to gravel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking to recruit a Vice Chair and four Trustees to join us to help us achieve our ambitious goals for a fairer and more effective criminal justice system.
The Criminal Justice Alliance (CJA) is a network of 200+ organisations and academics working towards a fair and effective criminal justice system. Working with our members, the CJA brings together a broad and diverse range of expertise across the sector, championing and elevating the voices of those directly impacted by the criminal justice system.
We are in an exciting time of growth and development as we continue our ambitious and much-needed work, focusing on systemic change, constructive criminal justice journalism, race equity and lived experience leadership.
The CJA is committed to achieving greater diversity in its trustees and staff, particularly as there are issues affecting individuals from non-majority backgrounds across the criminal justice system. We actively encourage applications from minority ethnic communities and people with protected characteristics. We also welcome applications from younger people and from first-time trustees.
This is a voluntary role without remuneration. However, travel expenses as well as other reasonable and necessary costs incurred (including childcare), as part of official Trustee business, will be reimbursed. We will also provide suitable training and mentorship for first-time Trustees.
For more information about the role, please see CJA Trustee Appointment Brief.
The client requests no contact from agencies or media sales.
Thank you!
Heartwood House is a dynamic education charity that supports young people who self-exclude from school and are missing education because of bullying or other trauma. They provide both an academic and therapeutic programme to enable their students to get back on track and reconnect with society. Heartwood House has been delivering services in NW London for 20 years. They have supported many students in their return to mainstream education, further education and employment. They work with many local authorities such as Harrow, Hillingdon, Hertfordshire, Brent, Ealing, Barnet, Camden and many more.
Heartwood House (based in Harrow) is now looking to strengthen its Board and we are seeking a Company Secretary and named Trustee for Governance and Law – you will bring insight and understanding of charity law, Charity Commission legal regulations, Company Legislation and best practice.
Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and a highly rewarding way to support an organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.
Heartwood House is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, Heartwood House are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.
Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.
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Thank you!
We are looking for a new Company Board Director to help guide Climate Emergency UK over the course of the next 2 years.
Climate Emergency UK is at a exciting time, since starting just over 5 years ago we have have successfully launched the first ever complete UK assessment of coucil climate action, with the Council Climate Action Scorecards, and are about to launch the second one in June 2025. We are halfway through delivering our first 3 year strategy, with focusses on how we can advocate at a national level for further and faster council climate action, sustain ourselves as an organisation and keep up our crucial local work with councils and residents via the Scorecards, training and other projects.
We need support from our Board to further the sustainability of the organisation.
We are particularly looking for Directors with either/or any of the following experience:
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Experience of local government, either as a councillor, officer or other
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Landing national media coverage for projects and campaigns and previous work with national and regional news outlets
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Experience of effective fundraising for small organisations
We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) candidates or other marginalised groups.
To apply, please send us your CV and an Expression of Interest Letter (no more than one side of A4) to our email (click on how to apply for our email address).
Applications close 18th May 2025.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking people with an interest in improving access to justice and opportunity for refugee and migrant individuals and communities to join our committed Trustee Board here at South London Refugee Association.
What will you be doing?
Our organisation
South London Refugee Association was established in 1991 and is a well respected and trusted local resource. We are a front line community organisation providing advice and support to people who find themselves in extreme difficulty because of past trauma or because of restrictions related to their current immigration status. As a relatively small charity with a wide reach, we support those who hold an aspiration of a normalised safe life here in the UK yet who face numerous obstacles in realising their dreams of settlement and safety.
We ‘re able to evidence excellent outcomes and value for money to the numerous Trusts, Foundations and public agencies which fund or commission our services.
Our Board
We have a committed Board of Trustees who bring a range of experience and expertise to the organisation.
The role
Strategic Direction and oversight
- To ensure that SLRA fulfils its objects and set out in its governing documents and complies with regulations issued by the Charity Commission, charity law and any other relevant legislation or regulations.
- To contribute actively to giving strategic direction to SLRA.
Decision making
- To ensure that funding received is used for purposes agreed with funding bodies.
- To review and approve the annual audited accounts.
- To manage the organisation’s assets responsibly.
- To contribute to management decisions as and when they are required by the Chair and CEO.
Responsibilities
- To ensure that SLRA is managed efficiently by appointing and supporting the CEO and monitoring performance.
- To keep informed about the work of SLRA and the issues that affect our work.
- To raise the profile of SLRA and foster our excellent reputation.
Trustee Person Specification
Trustees need to be:
- People of integrity with good judgement and an ability to think strategically.
- Able to work constructively as part of a small team.
- Open minded with a strong commitment to diversity, equity and inclusion.
- Able to access the internet and to receive and send emails.
Ideally applicants will also have a knowledge of the local area gained through work or residence, however this is not essential if the trustee has other valuable and relevant experience.
What are we looking for?
Trustees need to be:
- People of integrity with good judgement and an ability to think strategically.
- Able to work constructively as part of a small team.
- Open minded with a strong commitment to diversity, equity and inclusion.
- Able to access the internet and to receive and send emails.
Ideally applicants will also have a knowledge of the local area gained through work or residence, however this is not essential if the trustee has other valuable and relevant experience.
We are particularly interested in applicants who have specific knowledge and experience of Human Resources or of Safeguarding Children and Vulnerable adults, however, we are happy to consider applications from potential trustees with other skills and experience.
What difference will you make?
As an SLRA trustee you will help to shape our strategic direction and to ensure that we continue into the future as a vital and trusted local resource.
Before you apply
Please apply through Reach in the first instance. Our Trustee Information Pack provides detail of our recruitment process.
Registered Charity
11 - 20
To ensure that migrants live safely with access to justice and opportunity
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Duration: Short-term project (with potential for ongoing involvement)
About the Role
Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.
We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.
Key Responsibilities
•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.
•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.
•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.
•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).
•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.
•Collaborate with Team Members – Work with staff to verify data and gather additional insights.
•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.
Skills & Experience Required
•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.
•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.
•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.
•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.
•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.
•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.
•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.
•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.
What We Offer
•Mentorship and support from the Children With Voices team.
•Opportunity to develop skills in research, data analysis, and report writing.
•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.
•Volunteer reference upon successful completion of the role.
How to Apply
Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join 198 CAL as a Trustee – Help Shape Our Future
198 Contemporary Arts and Learning (198 CAL) is seeking passionate and experienced Trustees with fundraising and finance expertise to help us navigate today’s challenging funding landscape and build a stable, sustainable future.
This is an exciting time to join our team, following the acquisition and expansion of our new building. We are looking for committed individuals who share our vision and can contribute their skills to strengthen our organisation and make a real difference in people’s lives.
What’s Involved?
- Attend quarterly online Board meetings and one in-person strategy workshop per year.
- Participate in sub-committees and contribute remotely.
- This is a voluntary role, with reasonable expenses covered.
If you have the skills and dedication to support 198 CAL’s mission, we’d love to hear from you!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Be the Change, Fill the Bucket!"
Join us for bucket collections at Tesco stores across Northern Ireland on 27th and 28th June and help make a difference in our community. We are looking for enthusiastic volunteers to be the face of Mencap, inspiring the community to get involved in raising vital funds. As a bucket collection volunteer, you will engage with shoppers, share information about Mencap, and collect donations to support people with learning disabilities. Your friendly interaction and visible presence at store entrances will encourage giving and promote awareness about our mission. Volunteering for bucket collections is a rewarding experience that makes a real impact. Join us and be part of the change!
As a Mencap Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends
- Reasonable out-of-pocket expenses in line with our policy e.g. travel
- Full Training and support
- Volunteer alongside our experienced Fundraising team
- A chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
The client requests no contact from agencies or media sales.
Thank you!
Communications Board Member
YAF’s Communications Team underpin all of the organisation's outputs by managing our communication channels and brand identity. They are instrumental in providing a voice for our Board, our members and our industry peers.
This position offers an exciting opportunity to work as part of a creative and proactive team, with the autonomy to devise innovative content plans and company-wide messaging. It’s a great opportunity to develop a combined fundraising, marketing and digital skill-set, offering tangible and versatile professional experience.
What you’ll gain:
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Fantastic opportunity to develop new skills and experience outside of your work and boost your CV
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Chance to work with a friendly team and like-minded people that are passionate about transforming the landscape of voluntary professional development in arts fundraising
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Develop your network with leaders in arts fundraising and in the cultural sector
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Attend all YAF’s events and networking opportunities
Non Charity Employer
11 - 20
A peer-led professional network for early-career fundraisers in the arts sector
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
Role Overview
As a Pre-Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre-production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
Main Responsibilities
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Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content.
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Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.
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Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.
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Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.
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Organize and manage all pre-production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.
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Act as a point of contact between the pre-production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pre-production tasks.
Essential
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Working Knowledge of pre- production
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Good interpersonal skills with ability to get on with people at all levels.
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Strong organizational and time management skills.
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Excellent written and verbal communication abilities.
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Creativity and attention to detail in script writing and stage setting.
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Ability to work collaboratively within a team environment.
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Basic IT understanding
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Experience in camera set-ups for live events /ob-doc /scripted content
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Appropriate DIT practices for media management
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Working knowledge of audio production and basic audio set-ups for live events and recorded audio.
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To show professionalism at all levels and in all environments
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Strong team player
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Working knowledge of file codecs and wrappers
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Digital Asset Management (Utilising enterprise versions of Google Drive etc).
Desirable
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Committed to working with the community with a passion for helping others less fortunate
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Working Knowledge of Pre production Video Production Editing Platforms: After Effects, Da Vinci Resolve
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3-5 + years of production in broadcast and film
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Understanding of broadcast acquisition standards for file deliveries
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
Production roles are hyrbid therefore proximity to London is beneficial as trips to Kingston will need to be made, with reasonable travel expenses paid.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Thank you!
BuDS’ visionary aim is to abolish disability by building a world which is Fair4All, free of the barriers which disable people.We are on an exciting journey to become a national charity, expanding our reach and impact across England. By 2025-26, this transformation will be complete, marked by a name change to ‘BuDS Disability Service’ and a shift to Charitable Incorporated Organisation (CIO) status.
The role of Co-Secretary will be pivotal for the charity as it moves forward. We have decided to recruit Co-Secretaries because we recognise that the role will be easier to manage if divided between two individuals. The Co-Secretaries will be Trustees of BuDS and will need to embody our values and ethos.
What Does the Role Entail?
The role of Co-Secretary is expected to involve a time commitment of around 2.5-3 hours per week, a combined total of 5-6 hours between the two post-holders. BuDS works remotely and flexibly using Microsoft Teams, so much of the work can be done at your own pace at times which suit you best. Meetings are kept to a minimum as all the Trustees are busy people.
Working closely with the Co-Chairs and Co-Treasurers, and split between the two CoSecretaries, the four key responsibilities will be:
1.The running of the Trustee Board & its meetings
2.Arranging the Annual General Meeting and curating the Annual Report
3.Liaison with the Charity Commission
4.Supporting the move to a Charitable Incorporated Organisation
What Experience & Skills Are Needed?
These are the skills and experience we think are needed for this role, divided between the two Co-Secretaries. We are keen to develop people’s knowledge and skills through training and mentoring.
Essential:
Experience and knowledge of supporting meetings and decision-making
Can use Microsoft Office 365 applications for remote working
A flexible, positive, problem-solving and organised approach to tasks
Commitment to the social model of disability
Lived experience as a disabled person Lives in England
Desirable:
Understanding of charity governance and the role of charity secretary.
Knowledge about Charitable Incorporated Organisations
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: Volunteer Community Outreach Officer
Location: Off-site with occasional in-person activities
Reports to: Volunteer Manager
Support Connect and Inspire Local Volunteers for ROLDA UK!
Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.
Your Role
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Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.
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Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.
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Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.
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Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.
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Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.
What We’re Looking For
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Friendly and approachable people who enjoy meeting and engaging with people.
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Good communicators who can share information and encourage others to get involved.
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Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.
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Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.
Who Should Apply?
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Anyone interested in helping animals and becoming a part of their local community.
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Individuals who enjoy working with others and bringing people together.
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People looking for a rewarding way to volunteer and make a difference at home.
Time commitment and what’s in it for you
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Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.
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Meet like-minded people and be part of a friendly and supportive team.
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Gain valuable experience in community engagement, activities, and event planning.
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Make a difference by helping ROLDA UK grow its local presence and support more animals in need.
If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!
Join us today and be part of something special.
ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.
Registered Charity
11 - 20
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.
Join us in leading positive change!
The Admin Assistant role offers a great opportunity for the right person who is looking to:
- Gain experience in the Third Sector.
- Develop their skills and management experience; or just simply 'give something back to their community'.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Managing organisation of meetings and appointment
- Organising events and conferences
- Managing databases
- Implementing and maintaining procedures and administrative systems
- Liaising with staff
- Miscellaneous tasks to support the team.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential:
- You will need to have good written skills.
- Well organised, proactive, and able to deliver tasks efficiently.
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
- Able to participate at least 12 hours a week (2 days, 6 hours each day)
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Proficiency in Microsoft and Excel
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Job description
Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.
The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
- Working with other team members to produce bid responses and writings
- Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
- Also helps in presentations and all supporting documentation.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
- You must be based in the UK
- You will need to have good written skills
- Able to write effective, concise and compelling content
- You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
- Ability to work on tight deadlines
- Well organized, proactive and able to deliver tasks efficiently.
- Able to speak confidently with a variety of stakeholders.
- Good time-management skills.
- Proficiency in Microsoft Word and excel.
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).
Please note that this is a volunteering unpaid role.
Job Types: Part-time, Volunteer
Benefits: Work from home
Experience:
- Technical Writing: 2 years (preferred)
Work Location: Remote