Supporter experience manager volunteer roles in hillingdon, greater london

Job description

We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Branch Trustee (General Role) RSPCA Chiltern Branch

This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!

We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About our Branch

The RSPCA Chiltern Branch focuses on rescuing and fostering animals, primarily cats, and offering financial support to pet owners needing help with vet bills. Our dedicated team includes 6 volunteer trustees, 1 animal coordinator, and a full-time shop manager, and we run a successful charity shop in Buckingham.

We are seeking to recruit new trustees, including a Treasurer, Secretary, General Trustee, and Animal Fosterer. We welcome proactive individuals aged 18 to 99 from all social and cultural backgrounds who have common sense, a love for animals, and a willingness to contribute.

Most of our work is done remotely via calls and Google Meetings (monthly or bi-monthly), so you do not need to live in Buckinghamshire or Hertfordshire. However, if you are local, you may enjoy assisting with shop donations or meeting for a coffee. Our branch is a unique, friendly, and supportive environment, offering opportunities for self-learning through the RSPCA website and a variety of unusual and rewarding tasks.

Primary responsibilities of the Branch Trustee

•  Appreciate and support the aims and policies of the RSPCA.
•  Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
•  Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
•  In conjunction with your fellow trustees and Branch Support Specialist write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
•  Be aware of the outcome of regional board meetings and support local initiatives.
•  Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
•  In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

•  We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:
•  Marketing communication including social media, PR, website;
•  Fundraising including corporate fundraising, trust fund and grant applications;
•   Local community and supporter relationships;
•  Hands-on experience in growing charities; and/or
•   Are or have been part of the groups and communities we would like to attract.
• Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

•  We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional  training provided by the relevant branch.
•  The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
•  The opportunity to gain new skills and develop existing ones, whilst making a real difference to the  lives of animals.
•  A way to expand your professional and personal network through working with like-minded people.

We would be delighted to receive a short video introduction explaining why you would like to become a Trustee and what you feel you could offer RSPCA Chiltern – though this is entirely optional. Our voluntary roles involve an informal interview and a trial period. We will kindly request contact details for two referees, and depending on the position, you may be asked to sign an agreement and complete specific training before commencing your role.

If you are passionate about improving animal welfare, we would love to hear from you.

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

Are you passionate about empowering young people and coordinating impactful services? Urban Youth is looking for a dedicated and proactive Experienced Youth Workers to join our team as a volunteer. In this role, you’ll help shape and oversee the delivery of engaging, meaningful youth services that inspire and uplift young people across London.

In this role, you will:

• Coordinate a Youth project or regular activity, by overseeing the planning and delivery of the youth project or activity, ensuring activities run smoothly and meet the needs of young people within the community.

• Support Young People, by building strong relationships with young people, acting as a key point of contact for their feedback and supporting their personal development.

• Collaborate with our Teams, by working closely with our volunteers, mentors, and other team members to ensure the effective coordination of services.

• Promote Engagement, by developing strategies to encourage young people to participate in Urban Youth’s activities, fostering inclusivity and belonging.

• Monitor and Evaluate, by tracking the success of the project or activity, collecting feedback to continuously improve the quality and impact of our services.

• Build Partnerships, by engaging with local schools, community organisations, and other stakeholders to expand our reach and enhance service delivery.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities

Spires, a South London homelessness charity, is seeking trustees to support its mission and growth.

About Spires

Spires is an award-winning charity that has been working with homeless and disadvantaged people in Streatham, South London, since 1990.  Working with some of the most isolated and vulnerable in our society, we support over 900 men and women every year.

Our vision and aim is to be the best support that we can in helping people move from lives of distress, isolation and insecurity to a future of greater stability and hope. The majority of our clients are homeless or have insecure accommodation, with many also facing complex issues such as long-term unemployment, problems with poor mental and physical health, addiction and substance abuse, or they may even be imprisoned by sex work.

What will you be doing?

Trustees at Spires are responsible for overseeing the charity’s strategic direction and ensuring its long-term sustainability. Key responsibilities include:

• Strategic oversight: Help shape and support Spires’ evolving strategy
• Legal and regulatory compliance: Ensure adherence to governing documents, charity law, and relevant regulations
• Financial oversight: Together as a board, approve annual budgets, monitor financial performance, and support the Treasurer in maintaining financial health
• Resource management: Ensure that the charity’s resources are used effectively to meet its mission
• Support and challenge: Engage actively in board meetings, offering advice, support, and constructive challenge
• Ambassadorship: Promote Spires within your networks, helping raise its profile and attract support for its mission
• Uphold best practices: Ensure high standards of governance, transparency, and accountability throughout the organisation

This role is mainly home-based

The board meets six times a year, with an estimated time commitment of around 4 hours per month.

Please request the candidate pack for more information.

What are we looking for?

We’re seeking trustees with the following attributes:

• Commitment to Spires and its mission
• Good, independent judgment and strategic vision
• Willingness to speak up and share your opinions
• Understanding of legal duties, responsibilities and liabilities of trusteeship
• Willingness to devote the necessary time and effort to duties as a trustee
• Ability to work effectively as part of a team
• Creative thinking and problem-solving skills

We welcome applicants from all backgrounds but are particularly interested in those with experience in marketing, social media, fundraising, finance, governance, or legal compliance. Additionally, lived experience of homelessness or related challenges is highly valued, as we strive to ensure our board reflects the community we serve.

No prior trustee experience is required - just a willingness to contribute time, expertise, and fresh perspectives.

What Difference will you make?

By joining Spires as a trustee, you will directly influence the charity’s ability to support homeless and at-risk individuals. Your contributions can help shape policies, enhance fundraising efforts, and strengthen governance, ensuring Spires can continue providing life-changing services. Whether by improving financial oversight, increasing community engagement, or advocating for those in need, your involvement will play a vital role in improving lives and preventing homelessness in South London.

About the opportunity

We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Tooting store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Brompton Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Purpose of the Role:
As a Trustee of SAPHNA, you will play a vital role in ensuring the organisation achieves its mission to promote excellence in school and public health nursing. Trustees are responsible for the overall governance, strategic direction, and financial sustainability of SAPHNA.

Key Responsibilities:

• Contribute actively to the Board’s strategic decision-making and direction.
• Ensure SAPHNA complies with its governing document, charity law, and relevant regulations.
• Uphold SAPHNA’s values and promote its objectives.
• Provide guidance and expertise to support SAPHNA's development and growth.
• Oversee SAPHNA’s financial stability, approving budgets and ensuring resources are used effectively.
• Attend and actively participate in Board meetings (approximately four per year) and contribute to subcommittees or working groups as required.
• Support fundraising, partnerships, and advocacy activities where appropriate.
• Act as an ambassador for SAPHNA, representing the organisation to stakeholders.

Person Specification:

• A commitment to SAPHNA’s mission, vision, and values.
• Strong strategic thinking and decision-making skills.
• Effective communication skills and a collaborative approach.
• Experience in governance, leadership, or relevant professional expertise.
• Knowledge of school and public health nursing or the broader healthcare landscape (desirable but not essential).

Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events.

Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.

Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:

 · increased independence and self-confidence

· improved mental well-being

· reduction in social isolation

· reduced reliance on family members and/or carers.

· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.

We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.

Job description

We need dedicated volunteers to work at our Finchley Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Sustainability Research Volunteer
People & Planet is looking for volunteers to assist with compiling its 2025/26 People & Planet
University League; the only higher education ranking that classifies based on ethics and climate
justice criteria.
Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of
communities, employ, house and feed large numbers of people and promote the creation and
sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and
ethical issues. For this reason the People & Planet University League has been running since 2007
and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023,
2024) and whose data is used in the Sunday Time Good University Guide.
Volunteers will research publicly available university documents and assess universities against
our marking criteria, which cover a wide range of climate and social justice issues including
decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental
management among others. This work will help to incentivise the university sector towards taking
immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all
people internationally.

The role will develop and improve the following areas:
●​ Qualitative research skills
●​ Attention to detail
●​ Use of data collection software
●​ Time management and keeping to deadlines
●​ Working independently and remotely
●​ Communication skills
●​ Knowledge of environmental management processes and sustainability reporting.

Training is provided for the role. We believe the skills and experience gained could be valuable for
a number of career paths, including working in NGOs, corporate sustainability, estates
management, higher education policy making, research and campaigning among many others.
People & Planet would like to support volunteers in their future careers, so will give all volunteers
an official reference letter on successful completion of their placement and will act as a referee for
future positions for which you may apply. From last year’s cohort, 100% said they would
recommend this position to someone who wanted to add experience to their CV.

Feedback from previous volunteers
‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and
not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’
‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to
improve their impact on the planet, and make a small but real difference.’

Person Specification -the following are essential:

• Access to a computer or laptop and internet connection.
• Familiarity with desk-based research.
• Ability to work accurately and efficiently to agreed standards.
• Reliability and commitment to completing work to deadlines.Sustainability Research Volunteer
• Able to communicate needs with staff at People & Planet and if needed, ask for appropriate
• support to complete tasks in time.
• Ability to search policy documents for specific information in English.
• Ability to assess information against standardised frameworks.
• Ability to work remotely and independently

The following are desirable:

●​ Awareness of current issues in sustainability and ethics.
●​ Experience of research and data collection.
●​ An interest in higher education policy.
You will need to commit to
●​ Two 25 hour weeks of remote work in July and August.
●​ 5 hours work per day for the two week period. Volunteers can manage their own time
flexibly and will receive support from People & Planet, but must meet task deadlines on a
weekly basis and attend a short daily meeting.
●​ One half day of remote training and induction the week prior to your 2 week engagement.
●​ Attending a brief meeting in the morning or afternoon each day and one individual check-in
meeting in week 1.

Summer timetable
June 30th-July 11th Ethical Investment and Banking, Ethical Careers and Recruitment,
Education for Sustainable Development. Training and induction w/c 23rd June
July 21st-1st August Sustainable Food, Staff & HR, Environmental Policy and Strategy
Training and induction w/c 14th July
August 11th-August 22nd Managing Carbon, Workers’ Rights, Staff and Student
Engagement, Environmental Management and Auditing. Training and induction w/c August
4th

Application

Applications will be processed on a rolling basis until positions are filled, so please apply early to
avoid disappointment. The deadline for applications is Friday June the 6th 2025
Candidates will need to attend a non-competitive group recruitment session and complete an
online self-access task before being invited to volunteer with us.
Please let us know if you have specific access needs and what we can do to make the interview,
training and volunteer experience more accessible to you, including organising a one-on-one
interview. We welcome people with hearing loss, deaf and or disabled people to apply for thisSustainability Research Volunteer volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where
we might support you by making this volunteering opportunity more accessible, please let us know via email
People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.

If you want to make a difference to people living with a mental health condition then we’d love to hear from you!

About us

At The Mental Health Community we use our lived experience to build understanding and support for what it’s like to live and work alongside managing a mental health condition. 

We know that it can be difficult to get, or keep a job if your energy levels, how you’re feeling and your ability to go to a place of work every day are affected by a mental health condition like anxiety or depression. But we also know that having a sense of purpose and belonging can really help with the symptoms and impact that mental health conditions can have on you.

Our work is focused on helping people with a mental health condition who are in work or looking for work. We do this by supporting businesses to improve how they look after people, because we know that by creating inclusive and safe spaces at work we make it possible for people with mental ill health to stay in the workplace which helps keep them well and benefits the businesses too.

By joining our board you will be: 

• Making a lasting impact by helping us make more workplaces safe and inclusive for people with a mental health condition
• Shaping the future of our charity as we expand our services and reach more people who need our support
• Using your skills and experience for good by helping guide the strategic direction of our charity.

What we’re looking for

We are looking for at least 4 new trustees to join our team. Whatever your skillset, we’d love to hear from you and there are some areas where we need particular help:

· Treasurer: oversee our financial health, provide guidance on building long term financial plans to help us grow and ensure appropriate financial management.

· Marketing and Communications: strategic oversight of our marketing and communications, raising awareness of our work and reaching new audiences through digital strategies and media engagement.

· Fundraising: develop our fundraising strategy and income streams, including grant applications, corporate sponsorship and campaigns.

· Governance: guide us in operating transparently and effectively whilst maintaining high standards of governance in compliance with our governing document and charity law.

We particularly welcome applications from people with lived experience of mental ill health, young people aged 18-30, people of all socio-economic backgrounds, genders and people from Black, Asian and minority ethnic communities.

About the role

As a board of trustees we meet remotely every 6 weeks, there may be some activity in between meetings so the estimated total time commitment is 4 hours every 6 weeks.

In addition to using your specific skills to develop how we work, all trustees share responsibility for:

· Developing our activities to help us achieve our purpose and positive impact,

· Making sure we are compliant with our governing document and the requirements of the Charity Commission, and

· Being an active member of the board to help us make good decisions

What you can expect from us

We are committed to supporting our Trustees: you can expect an induction to the organisation and trustee role plus any additional conversations and support you need to help you feel confident in your role.

Our meetings are relaxed and informal; there are no expectations of ‘business clothes’, technical jargon or having all the answers.

We welcome and support your preferences for the way we work together, how you like to receive information and how we can make it easier for you to participate actively in our discussions.

One more thing

We know that great trustees come from many backgrounds and with a variety of experiences and that’s great - we really value people who bring different perspectives and add new voices to our team.

But you might not feel you ‘check all the boxes’ as you read this advert or the role description, especially if you’ve been marginalised or excluded. We get it, and we’ve felt like that too. But we hope you’ll apply anyway because we’d love to hear from you and will take care to help you feel welcome and included.

For more information on the role please see the role description.

Job description

We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person