Supporter experience officer jobs in Birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Northern Ireland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits car allowance of £3,500 and associated expenses (if applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 15th February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday with occasional work required outside standard hours to support events
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Philanthropy and Partnerships Senior Events Officer:
This role is responsible for designing and delivering a varied programme of impactful high value engagement events for the Philanthropy and Partnerships team ranging from large-scale special events to bespoke private gatherings that inspire, engage, and encourage greater levels of support and long-term relationships with Cats Protection.
The post holder will lead on all aspects of event management, from strategy development, concept and planning through to delivery and post-event evaluation, ensuring all events are executed to the highest standard
About the Philanthropy & Partnership’s team:
- Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
- We sit within the Marketing & Income Generation Directorate and are a currently a team of 19
What we’re looking for in our Philanthropy and Partnerships Senior Events Officer:
- Extensive experience of high value fundraising event creation, management and associated evaluation
- Experience of developing and delivering a range of event formats, including large-scale and bespoke events.
- Project Management experience, ideally within a fundraising or charity context, managing high profile events
- Experience of tracking and monitoring spend within a budget
- Experience of planning ahead e.g. planning an events programme
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 8th February 2026
Virtual interview date: 17th & 18th February 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- Final stage interview (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters.
Occasional travel to team meetings across the region.
Interviews will take place via Microsoft teams.
About the role
Your main duties will include:
- Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
- Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
- Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
- Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.
About you
The successful applicant will have:
- Qualified or working towards CIPD
- Experienced in developing metrics and reports with data analysis ability
- Excellent working knowledge of Excel, Word and Outlook
- Experienced in supporting managers with ER cases
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Support Worker is the lead practitioner within their designated intensive support domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff.
Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
-
25 days paid leave plus statutory holidays (pro rata)
-
A competitive pension scheme
-
Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.
The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time.
We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.
The client requests no contact from agencies or media sales.
Grants Officer
Service: Grants
Salary:
- £25,221 - £27,780 FTE per annum (£15,132.60 – £16,668 per annum for part-time, 22.2 hours per week)
- Additionally, £480 home-based allowance FTE per annum (£288 per annum for part-time, 22.2 hours per week)
Location: Homebased
We currently work from home on Tuesday, Wednesday, Thursday and Friday from 9am to 3pm.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Grants Officer to join Family Actions’ Grants Service. You will work closely with the Grants Manager to award grants to individuals and families through our range of welfare and educational grants programmes. Although we are a small service our impact is significant, our grants help thousands of people every year.
Main Responsibilities:
- Working with the Grants Manager on the day-to-day administration of Family Action’s Grants Programmes.
- Assessing Grant Applications.
- Being a key point of contact for grant recipients and members of the public providing assistance and information about Family Action’s grants service.
- Assisting with maintaining strong working relationships with Family Action’s partner organisations and providing information about the Grants Service both to external and internal services.
Main Requirements (for details check the job description and person specification):
- Have a non-judgemental, reliable and professional approach in dealing sensitively with vulnerable individuals via email and telephone.
- Proficient in Microsoft Office with strong IT and administration skills.
- Enthusiasm to learn new skills and gain new knowledge relating to the grants service including: IT systems such as databases, communication skills, knowledge about welfare benefits systems, housing systems, educational funding options and other grants that are available.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays pro rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and fill out our digital application form
· Closing Date: Friday 20th February 2026 at 11.59pm
Interviews are scheduled to take place the week starting 2nd March 2026 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The BE Support Trust is recruiting for a Fundraising Officer (Part Time). We are seeking a strategic, motivated, and relationship-focused Fundraising Officer to help us diversify income and grow our fundraising activity.
What you will do
- Develop and deliver an annual fundraising plan aligned with strategic priorities.
- Research new funding streams and produce pipeline/KPI reports.
- Prepare high quality trust, foundation and grant applications.
- Build and manage corporate partnerships and sponsorship proposals.
- Lead fundraising elements of charity events and community activities.
- Support donor stewardship and maintain accurate CRM/Gift Aid records
What you will bring
- Demonstrable fundraising experience
- Excellent writing and bid/proposal development skills
- Strong relationship abilities
- Organisational confidence managing multiple deadlines
Why Join us
- A small supportive and committed team
- Meaningful work where you see the impact everyday
- Opportunity to shape fundraising in a growing charity
- Flexible working and part-time structure
Applications reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
The Fawcett Society is the UK’s leading feminist campaigning charity. Our vision is a feminist future where every woman and girl has the power to make her own choices and thrive.
We are recruiting a Community Builder to strengthen and grow our grassroots feminist movement. This role will support Fawcett’s Local Groups, develop clear and inclusive pathways for people to get involved, and help connect local activism with national campaigns and policy change.
This is a role for someone who believes power should be shared, not hoarded — and who is motivated by building feminist power beyond any single organisation.
About the role
Local Groups are the foundation of Fawcett’s movement. Our Local Groups campaign on local issues affecting women in their locality, and create national campaigns and policy drives based on the lived experience of their local group.
We want to do more to bring these groups together, to strengthen our support of these groups, to pull together the voices and campaigns into national policy priorities, and ensure that every member of a local group feels connected to the national movement.
This is where this new role comes in.
The Community Builder will help people set up new groups, and ensure our groups are well supported, informed, and connected, while also exploring new ways for people to organise together, including thematic and digital communities.
Alongside relationship-building, the role carries responsibility for ensuring community activity is underpinned by clear processes, agreements, and risk management, so that grassroots organising is safe and sustainable.
This is a manager-level role, working with autonomy and initiative, with scope to grow into line management in future.
What you will do
- Support and strengthen Fawcett’s local groups, building trusted relationships with activists and group leaders.
- Create clear, accessible pathways for people to set up new groups, join existing ones, or engage in other forms of feminist activism.
- Connect and embed grassroots insights and lived experience with Fawcett’s national campaigns and policy work.
- Support activists to grow their skills, confidence, and leadership in inclusive and democratic ways.
- Develop and maintain processes, agreements, and protocols that support safe, compliant, and sustainable community organising.
- Explore and assess new models and tools for feminist community-building, including digital approaches.
- Collaborate across campaigns, communications, and membership to strengthen Fawcett’s overall impact.
What we’re looking for
You don’t need to have done this exact job before.
We’re interested in people who bring:
- Experience of grassroots organising, community-building, or supporting volunteer networks (paid or unpaid).
- A strong commitment to intersectional, anti-racist feminist practice.
- An understanding of activism and how to amplify lived experience in national policy and campaigning.
- A collaborative approach to leadership and decision-making.
- Confidence working with ambiguity and helping shape new approaches where no template exists.
- Strong communication skills and the ability to build trust across diverse communities.
- Awareness of risk, safeguarding, or compliance considerations in grassroots or volunteer activity.
- Curiosity about digital tools and inclusive ways of organising.
Encouragement to apply
We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you don’t meet 100% of the requirements.
We care about values, potential, and how you approach your work, not just whether your experience matches the role line-by-line.
Inclusion and adjustments
We are committed to making reasonable adjustments throughout the recruitment process. You do not need to disclose a disability to request adjustments.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!
Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.
About Racing Welfare:
Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.
The Role:
As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.
Key Responsibilities:
- Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
- Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
- Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
- Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
- Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.
You Will Bring:
- Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
- A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
- Solid experience in budgeting, financial planning, and performance management.
- Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
- A passion for innovation and the ability to think strategically about fundraising opportunities.
Bonus: Experience in the horseracing industry is desirable, but not essential.
Why Racing Welfare?
This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.
Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 16 February 2026. First stage interviews will be held the week commencing 23 February 2026 in person in Newmarket. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Salary: £50,000 - £60,000 DOE
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
The client requests no contact from agencies or media sales.




