Supporter Experience Officer Jobs in Birmingham

Team: Legacies & In Memory

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £41,363.70 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Legacy Marketing Officer:

• The Senior Legacy Marketing Officer is responsible for delivering Cats Protection’s marketing and stewardship programmes for Gifts in Wills and Free Wills.
• This role will focus on developing annual plans, managing budgets and delivering activity across multiple communication channels (both acquisition and retention), in order to grow the active legacy file and increase future legacy income in line with Cats Protection’s income generation strategy and targets.

About the Legacies & In Memory team:

• Legacy Marketing forms a key part of the Legacy, Cat Guardians and In Memory team, which sits within our Marketing and Income Generation directorate. Legacy and In Memory fundraising is our largest income stream and accounts for around half of the income we receive every year.
• We have a team of 10

What we’re looking for in our Senior Legacy Marketing Officer:

• Significant experience in a legacy fundraising and/or direct marketing role
• Management of income and expenditure budgets
• Considerable experience of commissioning and managing external agencies and consultants
• Comfortable reporting and presenting to colleagues, senior management and external agencies
• Familiar with CARE NG or similar CRM system
• Experience of utilising in depth data analysis and segmentation for marketing purposes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 10th April 2025

Virtual interview date: 25th & 28th April 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

About the role:

On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.

An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.

The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.

Salary: £35,000-£40,000 per annum 0.8 FTE

About you:

You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.

You will be comfortable in working closely with a Senior Leadership team and Board.

With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.

The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.

A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.

About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.

Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.

We are recruiting for a part-time Finance Officer to carry out a range of duties to ensure the smooth reporting and processing of the financial procedures of the Institute.

The Chartered Institute for Archaeologists (CIfA) is the leading professional institute representing archaeologists in the UK and overseas. We champion professionalism in archaeology, set and monitor professional standards for archaeological practice and promote good practice. We have just over 4000 individual members and 80 organisations and a team of 17 staff.

We are looking for a focussed and self-motivated individual, who has experience in financial support and undertaking financial tasks including payroll. You will good communication skills and be able to effectively prioritise your workload and to work under your own initiative. You will be familiar with a range of IT and finance systems.

This post provides an exciting and rewarding opportunity to join our team that delivers a high level of service for our members and stakeholders.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

Additional benefits

• 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata)
• Flexible working arrangements
• Group life scheme

CIfA’s policy on equal opportunities

CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.

CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.

To apply, please send us a cover letter explaining your experience and how you meet the job description and person specification, along with a copy of your CV, using ‘Finance Officer’ in the subject line.

Closing date for applications is 5pm, Monday 7 April. Interviews are expected to take place in week of 21 April 2025.

Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.  

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Our Policy and Public Affairs Officer will work with CIEH colleagues and members, other relevant partner organisations and with Government across England, Wales and Northern Ireland, to ensure that the voice of environmental health is heard and understood. You'll support the delivery of our strategy, ensure that our policy positions have the right impact, create campaign content and manage key processes. This is a great opportunity for someone looking to develop their career in policy and public affairs.

Director of Fundraising and Supporter Development

Help make a difference to people living with a life-limiting illness

Location: Warwick or Coventry with hybrid working (1-2dpw from home)

Salary: c£80,000 per annum

Closing Date: Monday 7th April 2025

Interviews Late April

The Myton Hospices is a much-loved and well supported charity on a transformative path, evolving how we develop our services and relationships in and with our local community. A ground-breaking approach to generating voluntary funds is critical if we are to continue providing exceptional specialist care and support more people who have a life-limiting illness, from the point of diagnosis to end of life.

This redefined role offers an experienced fundraising professional the opportunity to drive strategies to secure increased support from across Coventry and Warwickshire and develop innovative donor loyalty programmes to ensure Myton’s continued place in the hearts and minds of the local community. As our Director of Fundraising and Supporter Development you will have scope to shape The Myton Hospices’ Fundraising operation and to lead a high performing team to even greater success.

About the role

You will lead a team of 23 fundraisers (6 direct reports), with plans to increase fundraised income from £3.6 million to £4.4 million per annum over the next 3 years, through your focus on Community, Individual Giving, Events and Lottery; areas which all have potential for growth. 

Your role will require:

• Visionary, Strategic leadership to develop and deliver long term strategies for Fundraising securing significant voluntary income that will help Myton to sustainably achieve our vision to reach and support more people across Coventry and Warwickshire with life limiting illnesses
• Inspirational team development & leadership to grow an ambitious, collaborative and innovative directorate with the capabilities to develop increasing funding opportunities
• Broad cross-organisational engagement including with other directors to identify market trends, develop campaigns and initiatives and optimise opportunities to generate maximum long-term value from supporter partnerships.

About you

• An innovative change-agent with proven skills in developing high level fundraising and leading strategic projects
• A motivational leader who develops high performing teams, sets clear direction and strategic vision
• Core negotiating, influencing and long-term supporter relationship development and business prospect research skills 
• Skilled in using, developing and implementing performance metrics and income analysis

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our organisation.

Benefits of working at The Myton Hospices

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. We also offer a wide range of employee benefits, including:

• 10% employer pension contribution

• 28 days annual leave + bank holidays, increasing with long service

• Death in service benefit

• Additional leave purchasing option

• Winter savings scheme

• Discount schemes including Blue Light Card

• Discounted on site electric vehicle charging

• Free Parking at our Hospices

• Dedicated wellbeing team & mental health first aiders

• Colleague Support Service: confidential financial, legal & mental health support

• Free feminine hygiene products

• 24/7 GP access

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Role Overview Summary

Are you passionate about attracting new supporters and driving meaningful engagement? As Senior Fundraising Officer (Acquisition), you'll play a key role in developing and delivering an exciting supporter acquisition programme, helping to grow our fundraising and brand engagement efforts.

In this full-time, remote role (UK-based, with occasional London meetings), you'll lead innovative fundraising campaigns across multiple channels, ensuring we reach and inspire new and warm audiences. You'll have the opportunity to test new approaches, optimise strategies, and create engaging supporter journeys, all while meeting key performance targets (KPIs) to maximise impact.

Ideal Applicant Summary

We're looking for a candidate with proven experience in the UK fundraising sector who understands how to use direct marketing and fundraising techniques to attract and retain supporters. You should be a strong communicator, both written and verbal, capable of working effectively with internal teams and external stakeholders to bring campaigns to life.

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

• Ability to be open minded and respectful

• Ability to be resilient and adaptive to new situations

• Ability to facilitate positive change and build sustainable working relationships

• Ability to seek and share knowledge

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

Equal Opportunities: VSO promotes equal opportunities and values a diverse workforce.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

Additional Information

VSO reserves the right to close this job early if we receive a sufficient number of applications.

This role is only open to UK candidates or people with the right to work in the UK.

This all-round fundraising role will support a range of income-generating activities, working closely with the Head of Engagement to ensure the events programme and our challenge events programme expands and grows from strength to strength. 

The successful applicant will be proactive, enthusiastic and organised and is someone who thrives in busy environments and is passionate about engaging supporters. They will have experience in charity fundraising and challenge events, have great organisational skills and strong communication skills. 

Please read our full Recruitment Pack which contains full details and person specification. We do require a covering letter and a CV to consider your application.

This Suicide Liaison Manager will manage a team of Suicide Liaison Workers, a CYP Counsellor and work with a team of volunteers who deliver support to adults, children and young people who are bereaved by suicide in Hampshire, Southampton, Portsmouth, and the Isle of Wight. The post holder will implement and monitor the day-to-day operations of the service in line with contractual obligations, ensuring grieving people can access a range of high-quality bereavement support and are informed about the services available to them.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Please be advised that if you do not hear from us by 14th April 2025, unfortunately on this occasion you have not been shortlisted. Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit. 

Criminal Record Checks:

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

 Applicants in England and Wales: DBS Code of Practice

 Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Mary’s Meals serves nutritious school meals to children living in some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.

We are excited to be recruiting for a Director of Supporter Engagement to join Mary’s Meals UK. Reporting the Executive Director and serving as an integral member of the UK leadership team, the Director of Supporter Engagement will lead, inspire and develop the Supporter Engagement function, balancing strategic leadership with a hands-on approach to fundraising.

MMUK is the largest and longest established National Affiliate in the Mary’s Meals network, currently raising c.£20M to support global school feeding programmes, reaching children living some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.

We have a remote-first approach to work and are happy for you to work remotely and flexibly from anywhere in the UK, in a way that best supports your work-life balance. This role will also require regular travel throughout the UK, particularly London and Glasgow.

Key responsibilities include but are not limited too:

Strategy and Leadership

• To support the day-to-day management of the charity and contribute to the organisation’s strategic direction and growth, as part of the senior leadership team.
• To contribute to the preparation of the charity's strategic plan and the monitoring and reporting of progress against organisational goals and objectives.
• Lead on cross-organisational projects in line with organisational strategy.

Fundraising:

• To develop a clear and inspiring vision for fundraising, backed up by ambitious strategies and activities that significantly raise awareness of Mary’s Meals in the UK, and grow and diversify income.
• To ensure our fundraising approach and activities remain aligned with our organisational strategy, values and fundraising model.
• To lead, inspire and develop the Supporter Engagement team (formed of the Grassroots, Philanthropy, Institutional Giving and Supporter Care teams).
• To manage a portfolio of donor, volunteer and prospect relationships, travelling regularly to attend meetings, and network to cultivate new prospects and funding opportunities.
• To support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, presentations and reports.
• To oversee volunteer strategy, management and support to further empower our volunteers with a greater role in our shared vision and maximise their skills and networks.

Budgeting, Reporting and Compliance

• To set, monitor and deliver annual income and expenditure budgets, providing regular reports as required to the Executive Director, Leadership team, wider Mary’s Meals family, and our Board of Trustees.
• To feed into organisational strategic KPIs and team KPIs, and ensure a regular schedule of reporting, and insight gathering is in place to monitor activity and use insight to guide decision-making and drive growth. 

People and culture

• To create a high performing team that is ambitious and passionate about the Mary’s Meals vision.
• To ensure teams receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
• Build strong working relationships with colleagues across the charity at all levels, adopting and encouraging a collaborative working approach across the Mary’s Meals family. This role must work particularly closely with the Director of Communications, and collaboration with this role will be key.
• To work with the Head of People to ensure that MMUK is an employer of choice which attracts, recruits and retains a talented team of values-led, paid employees and volunteers, throughout the UK.
• To actively promote safeguarding practices and model behaviours that support a safe culture across all MMUK activities. 

About you:

• Significant experience operating at senior management level, including leading a fundraising department, ideally with experience in the areas of grassroots and major giving fundraising.
• Experience of developing and executing strategies to secure significant revenue generation, with specific evidence of delivering income growth.
• Experience of representing an organisation at a senior level, with excellent written, presentation and public speaking skills.
• Excellent entrepreneurial networking and relationship building abilities, with experience of proactively identifying and cultivating new and existing donor relationships, and securing strategic funding partnerships and high-value donations.
• Experience in volunteer strategy, management, recruitment and engagement.
• Experience in setting, monitoring and delivering significant annual income and expenditure budgets, providing regular reports as required.
• Experience of testing and launching new fundraising products (e.g., mass engagement grassroots campaigns, corporate partnerships, major donor events etc.).
• Experience of developing first-class supporter journeys, interactions, products and propositions.
• Experience in innovation and product development.
   

Please see the recruitment pack on our website by following the instructions on Charity Job.

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals bereaved by the loss of a loved one due to addiction. You will be responsible for delivering a range of services to provide support to people bereaved (and affected) by someone else’s harmful use of alcohol, drugs or gambling. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering the 5-Step Method intervention to individuals, couples and groups and facilitating group support via an online platform.

Working patterns are flexible to allow our services to run from 9am and 9pm 7 days a week. You may be expected to work on a rota basis, covering shifts during this period.

We would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction (via a Helpline and adapted 5-Step Method).
• Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies.
• Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.

Ongoing Support

As a Family Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 10.00am Friday 28 March 2025.

Interviews will be held Thursday 3 April 2025.

Hours: Part-time 29 hours per week worked over four days, between the hours of 8am–6pm

Contract length: Permanent

Salary: £20,800 (£26,000 FTE)

Location: To cover the Surrey, Sussex, Hampshire and Thames Valley area – candidates must live in the Thames Valley.

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South and Central area.

Deadline for applications: 4th April 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Mid April

Start date in role: Late May / early June

 Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

 Specifically seeking candidates with:

- frontline support service experience

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

- Candidates must be resident in the Thames Valley area

- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

- research and advocacy skills – you will reach out to other organisations to support your cases where required

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Salary: £30,000-£32,000

Contract: Permanent, full-time

Location: Remote, UK-based (occasional travel to Cambridge or London)

Closing date: Rolling

Benefits: Flexible working policy, Paid charity volunteer days, Employee Assistance Programme, Life assurance cover, Employer pension contribution up to 5%

We have an excellent opportunity for a Senior Donor Journey Officer working for a wonderful global charity, supporting children at risk of losing parental care, and ensuring healthy relationships. You will report to the Head of Supporter Care and Development. As part of this exciting new role, you will be developing and implementing retention supporter experience to maximise supporter engagement both on-and off-line to help support growth strategy. You will also work with the Communications team to ensure that content and campaigns are delivered. 

This role will offer you the brilliant opportunity to directly contribute to the organisation's ability to create meaningful change by inspiring and sustaining ongoing commitment.

 To be successful as the Senior Donor Journey Officer, you will need: 

• Demonstrable experience in individual giving donor journey planning and implementation, with experience of supporting or managing retention campaigns
• Experience of planning and delivery of multi-channel supporter experiences that increase engagement, fundraising rates and average value
• Ability to report, analyse data and make recommendations that improve donor journeys, fundraising and the supporter experience

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner.