Supporter experience officer jobs

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilise diverse fundraising methods, and build and develop new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to trusts and foundations, and with the potential to build new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

Location: Hybrid working - Part London (E14) office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based

Salary: £35,225 for London-based or £32,750 for Home-based 
Hours: 35 hours per week 

Closing date: Monday 8 June 2026 at midnight 

Interview date: Wednesday 17 June 2026 over video on Teams with possible informal in person stage on Friday 19 June 2026 

This is a full-time fixed-term position for 20 months. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Content Officer to help us build on this momentum. 

We’re looking for a talented storyteller with a sharp eye for detail and ability to create content that unites, empowers, and engages audiences. As our Senior Content Officer, you’ll create clear and engaging content that breaks down complexities around T1D technology and treatment to help people make informed decisions, feel more connected, and understand the impact of the research we fund.

You’ll have a track record in delivering consistent, high quality content across a range of mediums, including print, website, graphics and video. You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK. 

Experience required 

• ​Strong background in creating dynamic and impactful digital content 

• Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences. 

• Solid understanding of digital platforms, especially websites and social media. 

• Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms 

• The ability to gather and tell personal stories in a sensitive, creative and engaging way. 

• Experience of working collaboratively with colleagues, partners, or lived-experience voices. 

• Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 
 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 
   

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Can you tell a great story?

Hope into Action is an inspiring story.  It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010.  And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.

Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.

Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.

The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.

At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.

We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.

A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.

We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.

Hope into Action has a great story to share – could you come and help us tell it better?

Position:

MSF are the world’s leading emergency medical aid organisation. Committed to innovation and creativity, MSF UK deliver vital funds and raise awareness of MSF’s humanitarian mission. We have an exciting opportunity for a Data Insight Officer to join our Fundraising team. The Data Insight Officer is an integral role within the CRM and Insight team. Working alongside the Data Insight Specialist, multiple Department Heads and team members across fundraising, you will be responsible for supporting the improvement of existing reporting, delivering insight projects and assisting in the implementation of machine learning in our fundraising function. You will be joining a highly successful and fast paced fundraising team who raised over £100 million in 2025. We have an ambitious fundraising strategy and the analysis driven by the insight team will play a significant part in the development of MSF UK’s strategic fundraising goals. It is therefore vital that you have a keen eye for detail with the ability to highlight trends and patterns in data and present those findings to key stakeholders. This role offers the opportunity to gain experience in the not-for-profit sector and to develop your analysis skills, working with advanced data tools, including our data warehouse and to be part of an exciting transformation as we embed predictive analytics and machine learning into our fundraising work. So, if you’re looking to excel in the area of data insight and you’d like to be part of supporting strategic change for a medical organisation, we want to hear from you.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary: £ 41,902.62 - £ 51,214.32 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary role of the Data Insight Officer is to support with the analysis and insight required to aid in the investment in and development of MSF UK’s Fundraising strategy. 

Reporting to the Data Insight Specialist, the Data Insight Officer is responsible for reporting and performance analysis, producing KPIs, maintaining Power BI dashboards, training on the use of Power BI and supporting income modelling. 

Please download the full job and person specification below for further details.

Knowledge Skills & Experience:

• Considerable experience and understanding of data analytics and reporting, preferably within a Data Insight role. 
• Considerable experience of using Power BI and creating dashboards to visualise data. 
• Experience of gathering data from various sources such as Microsoft Dynamics, or a Data Warehouse to produce reports. A suitable candidate will have a background in SQL. 
• Experience of using Python libraries such as Pandas, MatPlotLib, Ski-kit Learn or equivalent and using Python for data cleansing. 
• Experience of identifying patterns and interpreting trends in data and presenting results to inform Fundraising strategy. 
• An excellent level of numeracy combined with accuracy and attention to detail in the area of data analysis. 
• Demonstrable knowledge of Microsoft Excel to an advanced level including use of Power Query, formulas and other data analysis features. 
• An interest in Machine Learning and predictive analytics. 
• An agile approach to work and understanding of agile methodology is desirable. 
• Knowledge of data protection and GDPR processes. 
• A systematic and organised approach with a proven ability to follow things through and meet regular deadlines. 
• Confident interpersonal and negotiating skills with an ability to manage and build relationships with external suppliers, as well as with colleagues. 
• Self-motivated, flexible and able to work without close supervision. 
• Ability to manage and prioritise a busy workload amid conflicting demands.
• Flexibility to take on other related tasks combined with willingness to learn. 
• Fluency in written and spoken English. 
• Commitment to the aims and values of Médecins Sans Frontières. 
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

Recruitment timetable:

• Closing date for applications: Tuesday 2 June 2026, 12.00pm (BST) 
• First round interviews: Monday 15 June 2026 
• Second round interviews Tuesday 23 June 2026 
• Projected Start Date: 20 July 2026, Dependant on candidate availability 

This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.

This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.

1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system. 

2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.

3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.

4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.

PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:

ESSENTIAL

• Applicants must hold a Bachelors Degree

Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.

• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.

• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.

• Fluent English, written and spoken. DESIRABLE

• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).

• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel).  Proficiency in one or more additional languages, Spanish, French or Arabic particularly.

LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh 

It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying

HOW TO APPLY

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

APPLICATION QUESTIONS

1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it

2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?

3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice? 

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why through The National Lottery Community Fund Strategy 2023-2030 we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.

Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

We are looking to recruit two Funding Officers (one permanent and one FTC until March 2027) to join the London, Southeast and East Team (LSE&E), within the Strategy, Learning Partnerships team (SLP). You’ll be part of a team, led by a Funding Manager and comprised of several other Funding Officers.

The LSE&E team is headed up by a Senior Head of Regional Funding, together with regional leads. There are 5 local patches for the South East and East and 3 local patches for London.

The SLP team purpose is to:

• Enable and lead grant making across geographical boundaries within the LSE&E region & across England
• Ensure intentional and responsive grant making responds to sector needs, is impactful, focused and mission aligned
• Build evidence & drive continuous learning and impact in the mission areas and our equity-based approach
• Provide regional leadership for external engagement, partnerships & funder collaborations & lead and / or support project teams across LSE&E and share best practice

SLP does this through:

• Supporting LSE&E regional strategy, grant making and learning
• Working strategically with England wide colleagues on responsive funding and Partnership – working beyond LSE&E and across the England regions.
• Working with LSE&E colleagues, the Regional Leadership Team and England Wide
• Unlike other LSE&E patch-based Funding Officers, SLP has a uniquely collaborative function, working together with local patches, the region as a whole and across England. Therefore the Funding Officers for SLP must have a strategic, flexible and collaborative approach.

Your role:

• In Responsive Grant making, you will support the pipeline of ideas across two or more LSE&E local patches, assessing by The Fund's priorities and missions and using understanding of regional priorities.
   
• Using regional priorities and new IMD data, you will be horizon scanning opportunities for intentional external engagement and contribute to the LSE&E Regional Funding Plans.
   
• You will support strategic funding England Wide and exploring potential partnerships. You may support the region with Funding Mechanisms that will enable flexible grant making.
   
• You will support SLP to drive continuous learning within the LSE&E region and to implement high quality and relevant learning & events that meet the strategic objectives of the region.

In return we can offer the opportunity to work with one of the largest funders in the UK. 

Working in SLP is a good opportunity to collaboratively across LSE&E and England Wide. It is an opportunity to work strategically, with complexity and to hone your leadership skills. You will support colleagues and work with the Regional Leadership Team to support strategic plans for the region.

This is a fast-paced role that requires an ability to manage a large workload with & prioritise, with minimal supervision.

Interview details:

• Dates: 10th, 11th and 15th June
• Format: Virtual
• Location: We have a hybrid approach to working, work pattern will be agreed with the successful candidate. London is the regional Office.

You’ll ideally be based in London or within a couple of hours reach. The role does require travel to London at least once a month, and occasionally more frequently — up to once a week during peak periods

We will be hosting a briefing session on Wednesday 20th May, 9:45am. To register for the session or for any questions about the recruitment process, please email us from the link.

If you would like an informal conversation about the role specifically, please contact: Deborah Meyer-Lewis.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. (NOT the Funding Officer attachment)

Essential Criteria

1. Strategic Direction - A strong understanding of the Fund’s Priorities and Missions, how this contributes to the achievement of team and organisational goals and how this applies to grant making.
    
2. Responsiveness & Managing Competing demands –You should have a flexible approach, a can-do attitude and the ability to pivot between different funding programmes & audiences. An ability to manage a large, varied workload, prioritise with minimal supervision, and keep your Manager up to date on key issues and risks.
    
3. Working together – A strong team player, take’s time to build relationships, collaborate and contribute to team processes that remove silos and nurture a culture of mutual support. You drive higher performance across interconnected teams. You adjust your personal work styles and practices accordingly.
    
4. Responsiveness to change & feedback - The SLP team is working on new projects that are subject to reflection and change. You should be flexible and open to supporting continuous learning and change and be able to adapt your approach as needed. You promptly address concerns and actively seek feedback and opportunities for continuous improvement.
    
5. Visibility - Actively participates in cross functional teams and collaborates with other directorates to achieve common goals. You should have strong written and verbal communication skills for engaging with stakeholders at all levels. Confident to convene & give presentation to different audiences.
    
6. Leading our culture / Developing Self and others – Understands the importance of The Fund's Equity Diversity and Inclusion focus. Contributes to an inclusive environment through understanding the views and experiences of others. Considers personal and professional development as well as supporting needs of team members.
    
7. Delivering Quality Results: A strong ability to promote learning and foster a culture of continuous development. Ability to inspire and guide others towards achieving objectives. You should be able to clearly communicate desired results and ensure others feel supported and feel motivated to achieve.
    
8. Diligence and Control – Your conduct, behaviour and duties are positive and carried out in line with set expectations and policy and/or regulatory considerations.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Senior Stories Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Stories Officer

The Senior Stories Officer is responsible for sourcing, developing and sharing powerful lived‑experience stories that bring Bowel Cancer UK’s mission and impact to life. The role leads the ethical gathering, crafting and distribution of case studies across channels including media, digital, social media, fundraising materials, campaigns, partnerships, and internal communications.

The postholder will work closely with people affected by bowel cancer, ensuring their experiences are represented sensitively, accurately and in an informed way. They will also support colleagues across the charity to use stories effectively, maintaining a central story and assets bank, and safeguarding processes.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Location - Hybrid (based at home or local community) with regular travel in the South of England

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week. This will initially be Emmaus Norfolk & Waveney, Emmaus Colchester and Emmaus Suffolk, so we are looking for a candidate based in Norwich, Colchester, Ipswich or the surrounding areas. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a full-time role, Monday to Friday, 37.5 hours a week.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer

· Salary: £31,160 per annum,

· Working hours: Full-time 37.5 hours a week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Tuesday, 26 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing 8 June 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Chief Executive Officer (Part-time, 3 days/week)

Veterans With Dogs (VWD) is seeking an experienced, values-driven and credible Chief Executive Officer (CEO) to lead our charity into its next chapter. This rare and exciting opportunity offers the chance to guide a small, high-impact team at a pivotal stage in the charity’s growth.

Location: Flexible / UK-based, with regular travel to Exeter, training sites, and key meetings as required. We are flexible in how this is structured, and relocation is not required.
Salary: £45,000–£55,000 pro-rata (equivalent to £27,000 - £33,000 for 3 days/week) + 3% pension contribution
Contract: Permanent

Hours: 21 hours / 3 days per week

Holiday: 28 days per annum (FTE), plus bank holidays
Reports to: Chair of Trustees
Direct reports: 3

About Veterans With Dogs

Veterans With Dogs is a UK charity that transforms the lives of Armed Forces veterans living with mental health challenges. Through the provision of highly trained assistance dogs and trauma-informed support, we help restore purpose, independence, and dignity to those who have served.

Founded in 2012, our work addresses a vital gap for veterans living with PTSD, anxiety, depression, and complex trauma. Through our award-winning PALS™ (Partner Animal Life Skills) programme, we support veterans to rebuild their lives, with the constant support of a trusted companion by their side.

Following a period of governance transition and renewal, we are entering a new and exciting phase. We are strengthening leadership, systems, and strategy to ensure long-term sustainability and greater reach, while maintaining the quality, care, and integrity that sit at the heart of our work.

We recognise that this is a senior leadership role within a small organisation and are committed to flexibility in how the role is delivered. We are open to conversations around working patterns and location to ensure we attract the strongest possible candidate.

We are also open to shaping aspects of the role around the strengths and location of the successful candidate.

We would particularly welcome candidates who can bring fresh perspective, while respecting and building on the strong foundations already in place.

This is an opportunity to shape the future of a respected and growing charity at a pivotal moment, with genuine scope to influence strategy, culture, and long-term impact.

The Role

The CEO will provide strategic direction, operational oversight, and cultural leadership for Veterans With Dogs. Working closely with the Board of Trustees, the CEO will oversee the delivery of the charity’s mission, ensure operational excellence, develop our long-term strategy, and foster a values-led and high-performing team.

This is a hands-on, multi-dimensional leadership role, ideal for a calm, pragmatic, and inspiring individual with experience of organisational stabilisation, stakeholder engagement, and sustainable growth. You will build strong relationships with the team and stakeholders, maintaining a visible and engaged leadership presence both in person and remotely.

This is a genuinely part-time role with a focused and manageable scope, supported by an engaged Board of Trustees and a committed team. The role is designed to be sustainable within the allocated hours.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of an interim plan and longer-term organisational strategy
• Translate strategic goals into clear operational priorities and plans
• Foster a compassionate, inclusive, and mission-aligned organisational culture
• Act as a credible and inspiring ambassador for Veterans With Dogs with stakeholders, funders, partners, and the public
• Guide the charity through stabilisation and values-led, sustainable growth

Governance & Compliance

• Ensure compliance with all relevant charity law, regulation, and best practice
• Work in partnership with the Board of Trustees, supporting effective governance and reporting
• Implement and embed improvements in HR, finance, safeguarding, IT, and operational systems
• Lead on organisational risk management, ensuring policies and procedures are in place and regularly reviewed

Operations & Programme Delivery

• Oversee day-to-day operations to ensure safe, ethical, and effective service delivery
• Ensure safeguarding standards are upheld for both veterans and dogs
• Drive continuous improvement in programme quality, delivery, and impact measurement
• Ensure operational systems and data processes are robust, compliant, and fit for purpose

People & Culture

• Lead, support, and nurture a small, dedicated staff team and wider network of volunteers
• Promote staff wellbeing, clear communication, and professional development
• Work with trustees to assess future staffing needs and build leadership capacity

Finance & Sustainability

• Work with trustees and advisors to ensure sound financial management and reporting
• Contribute to financial planning, budgeting, and development of a sustainable reserves policy
• Help diversify income streams, supporting fundraising efforts, corporate partnerships, and individual giving

Fundraising & External Relations

Build and maintain relationships with funders, donors, corporate partners, and sector allies

• Collaborate with the fundraising trustee to develop new funding opportunities
• Represent the charity externally with credibility, transparency, and professionalism
• Strengthen partnerships with ADUK, ADI, Cobseo, and other key membership bodies

Person Specification

Essential

• Senior leadership experience within a charity, social enterprise, or values-led organisation
• Strong knowledge of charity governance, regulation, and trustee relationships
• Experience leading teams through organisational change or stabilisation
• Financial literacy with experience of budgeting, reporting, and planning
• Excellent communication and interpersonal skills across diverse stakeholders
• A calm, values-based, and ethical leadership approach

Desirable

• Experience in health, mental health, veterans’ services, or trauma-informed work
• Experience working with boards during periods of strategic or leadership transition
• Fundraising and/or income generation experience
• Understanding of safeguarding best practice (for people and/or animals)
• Lived experience of the military or charity sectors (not essential)

Our Commitment

Veterans With Dogs is committed to equity, diversity, and inclusion. We actively welcome applicants from all backgrounds and strive to create a supportive, respectful, and empowering workplace. We recognise the value of lived experience and are committed to continuous learning as an organisation.

How to Apply

Please apply via Charity Jobs.

If you would like a confidential conversation before applying, we would be happy to speak with you.

Closing date to apply: 5pm on Monday 15 June 2026

• First interviews (online): week commencing 22 June 2026
• Second interviews (in our Exeter office): TBC

Previous applicants need not reapply, thank you.

Veterans With Dogs is a registered charity in England and Wales (No. 1161554).

What does it take to lead the national voice for special schools at a time of real change?

Chief Executive Officer (CEO) – National Association of Special Schools (NASS)

National – home-based, with regular travel across England and Wales, particularly London

£90,000–£110,000 per annum

Full-time, permanent.

About NASS 

The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.

We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.

This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.

As our next Chief Executive, you will:

• Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
• Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
• Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
• Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
• Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
• Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
• Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
• Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
• A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
• A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
• A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
• A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
• Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
• Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
• Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
• Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.

Why NASS?

• This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
• You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
• NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
• The organisation offers a genuinely influential platform, with strong connections across the sector and with government.

Application

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 8th June 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Family Support Coordinator

We are looking for a skilled and motivated Family Support Coordinator to deliver targeted, high-quality support to fathers and male caregivers across Stroud and Gloucester.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Please note that due to the nature of this role, we can only accept male applicants.

Position: Family Support Coordinator

Location: Stroud and Gloucester/Hybrid (covering hospital, family hub and community settings)

Hours: Part-time, 33 hours per week

Salary: £32,597 pro rata (£29,337 actual)

Contract: Permanent

Closing Date: 27th May 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Join a local charity supporting families with young children through home visiting, group work, one-to-one support and targeted projects. 

The Role

This service focuses on improving the wellbeing, confidence and engagement of fathers and male caregivers, particularly during pregnancy, early parenthood and times of family stress or transition.

This role will focus on engaging fathers who may be less likely to access traditional services, including through outreach, hospital-based engagement, family hub delivery, one-to-one support and home visiting. You will build and manage a targeted caseload aligned to family hubs and areas of highest need and bring specialist knowledge of father engagement whilst contributing to the ongoing development of programme practice across the organisation.

This role requires flexibility, including regular out-of-hours work, to ensure fathers can access support at times and in places that work for them.

Key accountabilities include:

· Deliver high-quality, targeted support to fathers and male caregivers

· Lead outreach and engagement activity with fathers and underrepresented groups

· Act as a specialist in father engagement within the wider family support team

· Contribute to the effective delivery and development of Dad Matters across the locality

· Work in partnership with local services to strengthen support for fathers and families

About You

We are looking for someone who understands the importance of supporting fathers and male caregivers, and who can build trust with people who may be unsure about asking for help. You will be confident working with families, able to manage a caseload, and comfortable delivering support in a range of settings including hospitals, family hubs, homes and community spaces.

You will need to be flexible, relational and practical, with the ability to work some evenings or weekends to reach fathers at the right time.

You will bring:

· Experience of working with families, fathers, parents or caregivers

· Experience of providing outreach support to families or individuals

· An understanding of the challenges families can face during pregnancy, early parenthood and family life

· Strong relationship-building skills

· Confidence in outreach, engagement and partnership working

· Good safeguarding awareness

· The ability to keep accurate records and manage a caseload

· A commitment to inclusive, non-judgemental and strengths-based support

Please note this role is only open to male applicants. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

You may also have experience in areas such as Family Support Worker, Family Support Officer, Parent Support, Family Case Worker, Parent Case Worker, Family Outreach Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Marketing Officer role. This position involves developing and implementing impactful marketing campaigns to strengthen the charity’s brand, engage supporters, and help achieve strategic objectives through innovative and well-coordinated activities.

Key Responsibilities:

• Lead the planning and delivery of integrated marketing campaigns across multiple channels including digital, print, and social media.
• Conduct market research to understand supporter needs, sector trends, and competitive landscape.
• Develop clear and compelling marketing propositions, ensuring brand consistency across all materials.
• Work collaboratively with internal teams and external agencies to create engaging content, including digital collateral, case studies, and multimedia assets.
• Manage project timelines, budgets, and resources to meet campaign milestones and goals.
• Monitor, evaluate, and optimise campaign performance through data analysis, providing insights and recommendations for improvement.
• Produce reports and presentations for stakeholders, including senior management, to demonstrate campaign impact.
• Oversee procurement of marketing services and manage supplier relationships to ensure quality and value.
• Support departmental processes such as GDPR compliance, CRM updates, and stock management of branded materials.

Person Specification:

• Proven experience in managing marketing campaigns across multiple channels and customer touchpoints.
• Strong organisational skills with the ability to prioritise tasks and manage time effectively.
• Excellent written and verbal communication skills with attention to detail.
• Ability to work collaboratively and build professional relationships internally and with external partners.
• Competent in budget management and performance tracking.
• Knowledge of digital marketing tools and social media platforms (desirable).
• Demonstrates a proactive approach to learning and professional development.
• Passionate about making a difference within the charity or health sector environment.

What’s on Offer:

• Salary: £31,000
• Location: Hybrid – North Yorkshire
• Contract: Full time and permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.