Supporter experience officer jobs

Join National AIDS Trust, the UK’s leading HIV rights charity, and help us stop HIV from standing in the way of health, dignity and equality - and end new transmissions for good.

We’re looking for a creative, driven communications professional to lead exciting campaigns and create powerful digital content that grows our audience and drives engagement with HIV rights.

In this role, you’ll:

· Develop and deliver communications strategies and campaigns.

· Create compelling content across digital and traditional channels.

· Collaborate with internal teams on national initiatives.

· Analyse and report on performance to maximise impact.

You’ll need:

· Proven experience delivering communications campaigns.

· Excellent written and verbal communication skills.

· A proactive, creative mindset and strong media relations skills.

This is a brilliant opportunity to make a real impact on human rights and public health in a fast-paced, supportive, and mission-driven environment.

Are you passionate about empowering young people and shaping meaningful, youth-led experiences? At Scouts, we’re looking for a dynamic Programme Officer to help deliver innovative, inclusive programmes that build skills for life.

Job Title: Programme Officer – Youth Leadership
Location: Gilwell Park or Home-based
Contract: Fixed until 31st March 2026
Hours: 35 hours per week
Salary:

• Gilwell Park (with Hybrid Working): £33,476 (Band E Level 3, incl. OLW) - In-person Programme team meetings every two months.

• Home-based: £31,716 (Band E Level 3) - In-person Programme team meetings every two months.

About the Role

Be part of a team that creates transformational non-formal education opportunities for young people aged 4–24, with a key focus on the DCMS Scouts Pilot Youth Leadership Development Programme.

This unique programme empowers 14–18-year-olds from underrepresented communities to lead holiday activities for younger peers, driving leadership, confidence, and creativity.

In this role, you'll:

• Co-design youth-led programmes that reflect our Theory of Change and core values.
• Support and mentor young leaders, helping them unlock pathways to volunteering, employment, and accreditation.
• Equip adult volunteers to deliver inclusive, impactful sessions.
• Work closely with partners, funders, and communities to expand reach and relevance.
• Champion a culture of innovation, inclusion, and continuous improvement.

What We’re Looking For

You're someone who can:

• Engage and motivate young people (14–24) to lead and thrive.
• Design engaging, inclusive content for non-formal learning.
• Work with underserved communities with empathy and insight.
• Balance multiple priorities while keeping quality at the core.
• Collaborate across teams and external partners effectively.

You bring:

• Experience designing or delivering youth leadership programmes.
• A strong grasp of project delivery and stakeholder engagement.
• A commitment to inclusion, participation, and youth empowerment.
• Great communication skills and confidence using digital tools.

Why Join Scouts?

• Play a pivotal role in shaping the future of youth development.
• Be part of a supportive, values-driven team.
• Help young people across the UK grow, lead, and thrive.

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Monday, 13th October 2025

Interviews will be held online via teams on Monday, 20th October 2025.

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Strictly no agencies.

We have a fantastic opportunity for an enthusiastic, proactive and driven Fundraising Manager to join our team at Brain Tumour Support. You will be joining the team at an exciting time as we seek to grow our supporter base both locally and nationally.

You will assume responsibility for the delivery of the fundraising strategy to achieve ambitious unrestricted income targets through Corporate Partnerships, Community Fundraising and Individual Giving. Motivating and line managing a small, but growing fundraising team, you will ensure activity levels are on track to achieve both income and awareness targets for the charity.

Ideal candidates must come from a charity fundraising background, with the drive to inspire a team, grow income, build relationships and initiate opportunities for development of the fundraising function. This role will suit a dynamic and positive individual, with a proven track record and extensive experience of meeting demanding income targets within various income streams, one of which should be Corporate, community or individual fundraising. Experience of developing and leading a team to success is desirable for this role.

This in an exciting and varied role, that you will be able to really put your stamp on, working with a really engaged charity team and reporting to the Head of Fundraising and Operations.

We value our staff and offer a welcoming working environment with an enthusiastic and committed team. We can offer you:

- 25 days annual leave plus bank holidays

- Enhanced sickness pay scheme

- Flexible working and hybrid working patterns

- Family friendly and carer supportive policies

- Opportunities for training and development

- Robust supportive supervision, and 1:1’s

- Whole team working practices and opportunities to feel close to the support delivery

- Whole team charity away days once a year, with overnight stay and socials

- Staff engagement incentives throughout the year

- Wellbeing and mental health support

Our mission is that no-one feels alone when facing the effects of a brain tumour diagnosis and this is an exciting time to join the team as we look to the future.

The role has a requirement to work some evenings and weekends to meet supporter needs, and will require some travel. A full UK driving licence is essential.

If you would like an informal chat regarding the role, please contact Sarah or Emma

If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role. 

Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30

Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)

Internal role title: Business Services Officer in our Estates and Facilities Team.

About the role:

To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.

As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.

What you will be doing:

Helpdesk and Building Management System (BMS) Usage 

• Use the Helpdesk system to monitor, input, respond and react to jobs logged.

• Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action. 

• Be the main point of contact for any plant room issues. Take and record monthly utility readings. 

 Vehicles and Driving Duties 

• Safely drive the company minibus when required. 

• In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles. 

• Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.

• Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties. 

• Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc. 

 Maintenance and Health and Safety Duties 

• Provide light maintenance as applicable.

• Ensure that all access and egress areas are kept clear and risk free.
• Provide retrieval, storage, and distribution of items to and from our storage locations.

• Ensure that all health and safety paperwork and logbooks are maintained.

• Conduct Health and Safety Walk Rounds for all new starters.

• Provide management information in line with the PUWER regulations. 

• Move, relocate, and reassemble meeting room furniture to suit desired layouts. 

• Perform PAT testing and update records accordingly. 

• Perform Health and Safety inspections. 

• Assist with reporting, risk assessment writing and fixed assets records. 

• Undertake the Warwick House weekly fire alarm tests and associated paperwork.

• Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.

• Assist with employee workplace adjustment process ensuring that the best solution is reached.

• Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.

• Complete daily walk rounds ensuring any faults are logged, and remedial action taken. 

• Assist in the management of the COSHH registers on site.

• In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.

• As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.

• Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.

• Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.

• Complete actions assigned through the legislation compliance system.

 Audio Visual and Technical Support  

• Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.

• Design, arrange and deliver training for end users on how to use the equipment. 

Security and Disaster Recovery Duties 

• As required program the pass control cards for staff.

• Undertake the new starter and leaver process.

• Utilise the organisations CCTV system as appropriate in accordance with the security policy.

• Act as a key holder in the opening of the building daily.

• On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays. 

• Investigate any potential security issues that may occur during the day.

• Play a vital role in the recovery of the business in case of service failure or systems loss. 

Your experience:

Essential:

• Educated to GCSE Level or equivalent including English and Maths. 
• Full Clean Driving Licence.
• Light maintenance experience, ideally with good knowledge of building management services
• Good knowledge of vehicles.
• Good MS Office suite skills -Word, Excel, Outlook. 

 Desirable: 

• IOSH Working Safely trained. 
• PAT certificated. 
• PASMA trained. 
• DSE assessor
• Advanced driving course. 
• Passenger Carrying Vehicle (PCV) licence holder.
• Experience of CAFM or other FM based Helpdesk systems. 
• Experience of working in a FM office environment. 

The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.

Supporting children, young adults and their families - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised manner; and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work collaboratively, supporting the work of the Children & Families and Young Adults Team, in addition to assisting on our Adults Team.

WHO WE'RE LOOKING FOR:

If you are skilled at providing support to people including children, families and young adults in challenging and sensitive situations, keen to use your experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

KEY ACCOUNTABILITIES:

• Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online and social media plus new evolving channels

• Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key

• Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps

• Plan and facilitate online and in person events for families, teenagers and young adults

• Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners

• Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.

• Identify gaps in knowledge across the Support Team and identify possible training areas

• Developing information for our website and other age-appropriate resources, for example, writing initial drafts and reviewing information

• Day to day management of our online peer support platforms, for example our Facebook group for parents of children with a brain tumour diagnosis

• Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services

• Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services

• Identify, manage and escalate safeguarding concerns in line with The Charity guidelines

• Review day to day tasks across the Support Team

Step into a transformative journey with Working Options

We're on a mission to empower young people aged 14-19 across England and Wales, and you can help make a real difference.

Following our successful Wales pilot supporting 15,000 young people since launching in 2024, we're scaling regionally. In 2025 we're focusing on Bedfordshire, and that is where we need you, while also responding to needs across England and Wales, aiming to reach 90,000+ young people in-person and 2.5 million+ online across both nations.

As a Project Coordinator you'll connect volunteers with schools and foster impactful relationships within our dynamic, entrepreneurial environment. We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people.

Working from home with occasional team meet-ups, events, and school visits, you'll join a dedicated team that values high expectations and individual contributions to help young people achieve positive outcomes.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say: "My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.

Person specification

We are looking for someone who:

• Has a genuine interest in our work and in the greater Bedfordshire area and/or South of England in easy reach of Bedfordshire.
• Is fully committed to equality, diversity, and inclusion. 
• Is self-motivated.
• Has excellent attention to detail. 
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing. 
• Has a flair for developing great relationships, particularly with schools and colleges. 
• Is proactive and tenacious, able to seek out new opportunities and remain resilient. 
• Is creative and likes coming up with new ideas. 
• Is ambitious for themselves and for the charity. 
• Has high computer literacy.

While we don't specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across England and Wales face today.

If you like the sound of this environment, we would love to hear from you.

Good luck with your application!

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

We are dedicated to improving lives through social prescribing and community-based support. As our organisation enters a new chapter—with founding directors stepping back—we’re looking for a Finance Administrator to help us build stronger, more efficient financial systems and support our mission to promote mental wellbeing.

This is a fantastic opportunity for someone with a keen eye for detail and a passion for finance to make a real impact. You’ll be responsible for maintaining accurate financial records, supporting reporting and budgeting, and helping us improve our finance administration processes.

At Home-Start Barnet, we believe every child deserves the best possible start. We walk alongside families with young children, offering non-judgmental support through life’s toughest times. Now, we’re looking for a passionate and dedicated Family Support Coordinator to join our team.

This role focuses mainly on families living in Brent and Barnet, with children aged under 5. Since the pandemic, there has been a noted decline in the readiness of children in starting school, and there has been a greater identification of neurodivergence and complex additional needs at an early age. For many of our families, this has been even more impactful due to the multiple vulnerability factors that many families are experiencing – many are migrant and transient families, lone parents, those living in poverty, having multiple young children in a single household, with experience of domestic abuse or substance use.

About the Role

As a Family Support Coordinator, you’ll play a vital role in helping families with young children who are experiencing multiple challenges. You’ll:

• Work directly with families to help children meet key early years milestones and prepare for school.

• Run parenting workshops, stay and play groups and peer-support sessions that empower parents

• Recruit, train, and support a team of incredible volunteers who make a lasting difference in children’s lives.

• Collaborate with professionals across health, education, and social care to provide a truly joined-up approach to family support.

Why Join Us?

• Be part of a warm, committed, and supportive team who share your passion for making a difference.

• Receive a thorough induction, work shadowing, and ongoing training to help you succeed.

• Benefit from regular supervision and peer support to keep you motivated and supported.

• Work flexibly – we welcome applications for both full-time and part-time positions.

About You

We’re looking for someone who:

• Understands the challenges families face and how these impact childhood development.

• Has experience of supporting vulnerable families, ideally in early years or family services.

• Can confidently coordinate volunteers and inspire them to achieve the best outcomes.

• Brings empathy, resilience, and excellent communication skills.

Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.

We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.

The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.

This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.

As Chief Executive, you will:

• Provide strategic leadership, working closely with the Board of Trustees

• Be a visible and authoritative advocate with government, judiciary, Parliament and the media

• Oversee the delivery of services and support that matter to members

• Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left

• Ensure strong financial and organisational management of the Association

We are looking for an experienced and credible leader with:

• A track record of strategic leadership and organisational development

• Strong financial and business acumen

• The ability to influence at the highest levels and act as a public spokesperson

• Experience of growing a membership body or comparable organisation

• A clear commitment to equality, diversity and inclusion

We are looking for an experienced and passionate Senior Philanthropy and Research Officer to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continues to grow.

How you will make a difference

Reporting to the Prospect Research Manager, you will identify and qualify new prospects across Philanthropy, Trusts & Grants, and Corporate Partnerships. You will carry out in-depth research using a wide range of sources, manage due diligence processes and ensure accurate data is maintained on our CRM systems. You will also work closely with the Interim Head of Trusts and Philanthropy to steward donors and deliver exceptional supporter experiences.

To be successful in this role, you will be an inquisitive, proactive and data-driven fundraiser who enjoys uncovering insights through research and crafting compelling communications that make a meaningful difference to donors.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Freelance Communications Manager (3 days/week, remote)

About Our Time

Our Time is a pioneering UK charity supporting children and young people who have a parent with a mental illness. We make sure these young people are not isolated or overlooked by providing tools, resources and safe spaces to help them thrive. We deliver innovative programmes, education, campaigning and advocacy that create lasting change.

The Role

We’re looking for a talented and hands-on Communications Manager to help amplify our impact at this exciting stage of growth.

Working closely with the Operations Director, you will manage and support our Social Media & Communications Officer while driving engaging communications across all channels.

Key responsibilities include:

• Developing and implementing Our Time’s communications and campaign activity.

• Managing, mentoring and supporting the Social Media & Communications Officer.

• Creating high-quality digital content for our website, newsletters and social platforms.

• Coordinating partner communications and supporting campaign mobilisation.

• Overseeing storytelling and narrative development to strengthen advocacy and impact.

• Monitoring and evaluating communications performance.

About You

You’ll bring established experience in communications, campaigns or advocacy (charity/NGO sector preferred) with strong digital content skills and social media management expertise. You’ll be confident managing colleagues or freelancers, an excellent writer and organiser, and able to work independently with initiative and creativity. Above all, you share our commitment to supporting children and families affected by parental mental illness.

Contract Details

• Freelance contract, £180 per day

• 3 days per week, fully remote

• Occasional in-person meetings (London/York)

How to Apply

Please download the application pack for full details on how to apply.

Please Note: Applications will be reviewed on a rolling basis and the vacancy will close once a suitable candidate is appointed, so early applications are encouraged.

Our Time is committed to safeguarding children and young people. Offers are subject to proof of UK work eligibility, satisfactory references covering the past five years, and an Enhanced DBS check. We welcome applications from all identities and backgrounds and will make reasonable adjustments to support candidates through the process.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Location: Manchester (on-site role)

Interviews: 8th of October in our Manchester Centre

For more information or to apply, please click 'apply now' to be redirected to our website.

The King's Trust believes all young people should have the chance to succeed; they are the key to a positive and prosperous future. The young people we help face a range of challenges. Our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Manchester Centre on a permanent basis. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role, no two days are the same; you get to be involved with many different functions of the Trust and interact with everyone who works in the Centre, which is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinator (Manchester)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)