Supporter fundraising administrator jobs

We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children’s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030.

Skills and Responsibilities

To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include:

Prospect Research:

• Identify and develop a pipeline of opportunities from grant-giving trusts and foundations.
• Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities.
• Review trusts’ and foundations’ funding criteria to grow the prospect pipeline.
• Develop a thorough understanding of our work and future developments to identify new funding opportunities.

Submitting grant applications:

• Create compelling and persuasive funding appeals.
• Complete grant application forms and follow application processes as required.
• Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions.

Leadership & Relationship Management:

• Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development.
• Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated.
• Ensure funders are thanked promptly and that grant terms and conditions are applied.
• Provide progress reports and manage all formal reporting requirements on time.
• Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment.
• Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity.
• Implement the High Value Donor Stewardship Plan.
• Take a proactive role in developing assets such as appeals and cultivation events.
• Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact.

Administration and Reporting:

• Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations.
• Budget management, cost control forecasting and taking corrective action to achieve budgets.
• Use the CRM database to manage task “actions”, prioritise and evaluate opportunities, and record funder interactions.
• Manage and develop a portfolio of high value relationships.
• Liaise with colleagues to ensure grant applications are coordinated across the organisation.

Terms and Conditions

PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION 

To apply, scroll down this page and click ‘apply now’. For more information and a copy of the candidate briefing pack please click here

Interview date: 1st stage w/c 6th April and 2nd stage w/c 20 April

Staff benefits include free staff parking, and more… read more below

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Salary: £52,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 10:00am on Sunday 29 March 2026.

Job Information:

The Role

This is an exciting time to join Hospice UK!  We are growing significantly as a charity and our brand awareness and profile has never been higher. 

You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.

As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. 

You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.

You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.

The Team

We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!

At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.

About You

You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. 

You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.

More information is available in the candidate information pack, which is available on our website to download.

About You. 

You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals – approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities. 

Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos.Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with.

You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county.

We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required. 

About the Role.  

We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners.

 
Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations.Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts). 

With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events.

As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance.You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines. 

A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required. 

About Us. 

“Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.” 

A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members. 

The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration. 

In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre. 

We’re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature. 

Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website.Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools 

Staffordshire Wildlife Trust is a registered charity.Charity No: 259558.

Closing Date:  9am on Monday 30th March 2026 

Interviews: 1st stage - MS Teams call during the recruitment period 
2nd stage -Wed 8 April or Fri 10 April 2026

JOB TITLE: Fundraising Manager

REPORTING TO: Head of Marketing & Communications

HOURS: Part-time | 3 days per week

SALARY: FTE £35,000-40,000

LOCATION: Hybrid

Job Purpose

At Waverley Abbey, we seek to extend and build the kingdom of God through encounter with Him, through education, engagement and enterprise, for the spiritual and cultural renewal of this generation and generations to come. As Fundraising Manager, you will play a vital role in supporting this mission by strengthening activities to raise finances from Trusts and Foundations, individual givers, mid–net-worth donors and partners. You help will shape compelling cases for support and build meaningful long-term relationships with funders, that grow our supporter base through proactive outreach, relationship management and strategic bid-writing. Working collaboratively with the Chief Development Officer and Head of Marketing & Communications, you will ensure our supporters and funders feel deeply connected to our work and inspired to invest in Waverley Abbey’s vision and mission.

Key Responsibilities

1. Campaign support

> Support the Senior Marketing Manager, and wider marketing department, to align fundraising campaigns and activity with the wider organisational marketing calendar.

> Support the planning, development and delivery of fundraising activities and campaigns across email, web, social media, print, events and direct mail.

> Support the marketing department as they produce high quality fundraising assets, including videos, graphics, impact stories and supporter communications.

> Support Head of Marketing in evaluating campaign performance (income, engagement, ROI), report insights and advise accordingly for continual improvement.

2. Trusts and Foundations

> Support compelling funding applications to Trusts and Foundations aligned with organisational priorities, with research, writing and submission.

> Support the development of strong relationships with grant managers and trustees through regular updates, meetings and stewardship.

> Support the preparation of excellent reports demonstrating impact and financial accountability.

> Support the maintenance of a dynamic pipeline of prospective funders, ensuring timely submissions and follow-up.

3. Individual supporter & mid-net-worth donor engagement

> Identify, cultivate and steward mid-level relationships.

> Develop personalised proposals, updates and communications.

> Organise one-to-one meetings, tailored briefings and engagement opportunities to deepen donor relationships.

> Support the Chief Development Officer and wider Exec in managing relationships with regular supporters and mid-net worth prospects.

4. Fundraising events

> Support the planning and delivery of fundraising events, including donor gatherings, cultivation events, supporter briefings and online prayer gatherings.

> Ensure events reflect brand values and the organisation’s mission, and are executed with excellence.

5. CRM, data and supporter segmentation

> Work with the CRM and data assistant to maintain accurate donor records, giving histories and communication preferences.

> Ensure all fundraising activity is tracked, measurable and informed by data-driven insights.

> Develop supporter journeys that enhance retention, reactivation and long-term relationship building.

6. Collaboration across teams

> Partner with colleagues across the organisation to gather information needed to create compelling fundraising messages.

> Support the Chief Development Officer and Head of Marketing and communications in developing the overall fundraising strategy.

7. Administration, reporting and compliance

> Support the maintenance of accurate records of deadlines, reports, donation history and grant requirements.

> Prepare timely reporting on income, pipeline forecasts, donor engagement and fundraising performance.

> Support budget planning and tracking for fundraising projections, costs and events.

> Ensure adherence to Data Protection, GDPR, Fundraising Regulator guidelines and ethical practices.

Person Specification Personal Faith

> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)

> Committed to pray with and for the vision and ministry of Waverley Abbey (E)

Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (E)

Experience > 3–5 years experience in a fundraising role (E)

> Previous experience in a charity, ministry or educational setting (E)

> Administration experience (E)

Education, qualifications and other requirements

> Relevant university degree (D)

Knowledge

> Word/Excel/Outlook (E)

> HubSpot/CRM (D)

> ClickUp/Monday/Asana (D) Skills

> Excellent written and verbal communication (E)

> Friendly and professional approach (E)

> Ability to work as part of a team (E)

> High level of accuracy and attention to detail (E)

> Ability to work calmly under pressure, prioritise and meet deadlines (E)

> Flexibility and adaptability (E)

Role Overview:
The Talent Set is pleased to partner with a respected charity to recruit a part-time Interim Supporter Care Officer. This role involves delivering exceptional supporter stewardship, maintaining accurate supporter data, and fostering positive relationships with donors to enhance engagement and contribution.

Key Responsibilities:

• Serve as the front-line contact for supporters, handling calls, emails, and letters with professionalism and care.
• Maintain accurate supporter records within the donor database, ensuring GDPR compliance and confidentiality.
• Prepare and send timely thank you communications and process various donation mechanisms, including direct debits, standing orders, and Gift Aid.
• Generate reports on donation activities and supporter engagement to inform stewardship strategies.
• Support mailing campaigns, event invitations, and follow-up communications with attention to detail.
• Process donations securely, reconcile accounts, and support financial administrative tasks in line with organisational procedures.
• Participate in fundraising events, providing support and ensuring supporter satisfaction.
• Collaborate with team members to enhance supporter experience and refine database procedures.
• Perform general administrative duties such as mail processing, stock management, and assisting with audits.

Person Specification:

• Experience in supporter or customer care within a charity or similar environment.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent written and spoken communication skills.
• Proficient in IT tools; experience with donor databases like Donorfy is advantageous.
• Attentive to detail with accuracy in data handling and financial processing.
• Self-motivated and able to work independently with a professional and compassionate approach.
• Comfortable working on-site in central London, with flexibility for hybrid working.
• Ability to juggle a demanding workload and adapt to changing priorities.

What’s on Offer:

• Salary: £29,000 - £35,000
• Location: Hybrid – Central London
• Contract: Part-time (3 days per week) - 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Supporter Care & Data Assistant
Charity | London (Hybrid)
£17.46 per hour | 21 hours per week
Temporary – Approx. 2 months | Starting w/c 9th March

We are working with a London-based charity to recruit a Supporter Care & Data Assistant to provide vital support to their Fundraising team during a busy period.

This is a fantastic opportunity for someone who combines excellent supporter care with strong data and CRM skills. You will play an important role in ensuring supporters receive a positive and professional experience, while maintaining accurate and reliable fundraising data.

Role Purpose To provide accurate and timely supporter care, administrative and data support to the Fundraising team. You will help ensure that supporter, grant, appeal and Gift Aid data is correctly recorded and maintained within the CRM and related systems, supporting smooth day-to-day operations and fundraising campaigns.

Key Responsibilities Supporter Care & Administration

• Managing the supporter care phone line and inbox, responding to donations and general enquiries
• Preparing and circulating the monthly phone rota
• Updating supporter records (address changes, opt-outs, Gift Aid status updates and returned mail)
• Drafting and sending ad hoc supporter correspondence, including Direct Debit confirmations and Gift Aid acknowledgements
• Scanning and uploading inbound donation forms and post

CRM & Data Administration

• Reviewing, compiling and uploading historic grant data into the new CRM system (Beacon)
• Processing donation imports into Raiser’s Edge and Beacon
• Running data selections and completing mail merges for thank you letters
• Adding package and appeal codes to monthly spreadsheets
• Ensuring all imports, reports and documentation are accurately saved
• Liaising with partners to verify and update details

Gift Aid & Financial Administration

• Checking and processing Gift Aid documentation from multiple sources
• Uploading documentation to SharePoint
• Processing supplier invoices and preparing them for approval
• Saving weekly bank statements

Appeals & Campaign Support

• Supporting London Marathon communications and volunteer callouts
• Assisting with basic social media and marketing research
• Uploading and downloading data to external fulfilment houses and suppliers
• Supporting campaign set-up and reporting processes

We welcome applications from candidates who can demonstrate:

• Experience delivering excellent supporter or customer care
• Working knowledge of Raiser’s Edge (Importomatic experience desirable)
• Strong data processing and CRM skills
• Excellent written and verbal communication
• Strong numeracy skills and attention to detail
• Experience within a charity or fundraising environment
• Good IT skills, including Excel and Word
• The ability to prioritise, stay organised and remain calm under pressure

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you an organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Assistant to play a key role in supporting the delivery of this varied and ambitious programme.

What does this role do?
As High Value Events Assistant, you will:

• provide high-quality administrative and delivery support across a portfolio of flagship, bespoke and stewardship events for high value audiences.
• manage guest lists, invitations and RSVPs, ensuring accurate data handling and a seamless supporter journey.
• support the development of event content and collateral, including liaising with internal teams and sourcing compelling case studies.
• research and liaise with venues and suppliers, source prize donations and support event logistics to ensure smooth delivery.
• lead on the organisation of regular internal events, including the annual departmental conference.
• take responsibility for delivering a small number of supporter engagement events, working with major donors and corporate partners where appropriate.

Interviews for this role are provisionally scheduled for Tuesday 31st March and Wednesday 1st April 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll have experience in events, administration or team support, ideally within the charity, fundraising or corporate sectors. You’ll be highly organised, detail-focused and confident managing multiple priorities in a fast-paced environment. You’ll bring strong communication skills, sound judgement and a proactive approach to problem-solving. Most importantly, you’ll be motivated to contribute to impactful events that support the mission of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please note that interviews will take place w/c 30th March in our Hammersmith office.

Please see the attached job description for further details

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

The Development Manager plays a central part in enabling the Royal Court Theatre’s Development team to reach and grow ambitious fundraising targets for the charity’s mission.

The role will be responsible for a range of fundraising relationships and initiatives across a variety of sources, including high-level donors, corporate partners and trust & foundations (with scope to focus the role around the specialisms and interests of the appointee). This includes managing and stewarding key individual and corporate relationships, leading on applications, proposals and campaigns, and contributing to long-term fundraising targets and strategies.

The Development Manager will work closely with the Director of Development and wider Development Team (including as manager for team-members), as well as collaborating with other departments across the theatre.

The successful candidate will have:

• Experience successfully planning and writing proposals and/or pitches for funding across a range of contexts and funders/partners.
• Experience managing relationships with key stakeholders including high level individual and/or corporate partners.
• Excellent communication and presentation skills (both written and verbal).
• Excellent organisational and management skills to handle a busy workload, tight deadlines and conflicting priorities.

Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.

To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment team (email on our careers page).
 

 Supporter Care Executive
London (Hybrid – 2 days in office)
? 34 hours per week
£15.27 per hour
Temporary contract: February to December 2026
 Immediate start available

I’m recruiting on behalf of a well-established national health charity for a Supporter Care Executive to join their busy supporter services team.

This role is ideal for someone who enjoys speaking with the public, stays calm under pressure, and takes pride in delivering an excellent supporter experience.

The role

You’ll be a key point of contact for supporters, managing enquiries by phone and email, processing donations, and accurately updating supporter records. You’ll also support major fundraising campaigns during the charity’s peak period in October.

Working as part of a friendly team of around 6, you’ll gain valuable exposure to supporter care, fundraising operations, and national campaigns.

Key responsibilities

• Handling supporter enquiries by phone and email

• Managing queries around donations, fundraising, and contact preferences

• Accurately updating the supporter database

• Processing donations and sending thank-you communications

• Supporting flagship fundraising campaigns during peak periods

About you

• Confident communicator and natural people-person

• Comfortable handling a high volume of calls

• Organised with strong attention to detail

• Able to multitask in a fast-paced environment

• A collaborative and reliable team player

If you have the above skills and experience and are immediately available, please apply online today!

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Big C is proud to support people affected by cancer across Norfolk — and the generosity of our supporters makes that possible.

We’re looking for an enthusiastic and driven Community Fundraiser to join our Fundraising, Marketing and Communications Team. This is a hands-on, varied and relationship-led role where you’ll build meaningful connections, deliver engaging fundraising initiatives.

This is an exciting opportunity for someone with fundraising experience who wants to contribute directly to the charity’s income and see the real impact of their work within the community.

About the role

Reporting to the Events and Engagement Manager, you’ll coordinate and deliver a range of community fundraising initiatives that contribute directly to Big C’s income targets.

A key focus of this role is responsibility for developing and growing our Regular Giving and Legacies income streams. You’ll nurture supporter relationships, promoting long-term giving and legacy pledge opportunities to help ensure these vital areas of income continue to grow.

Alongside this, engage with local groups and organisations helping to deliver activities that inspire individuals and communities to get involved. You’ll act as a visible ambassador for Big C, representing the charity at events and cheque presentations. This is a proactive role that combines relationship-building, income generation and coordination — ideal for someone who enjoys being out in the community while keeping everything organised behind the scenes.

Key Responsibilities:

• Coordinate and deliver community fundraising initiatives that directly contribute to agreed income targets
• Take ownership of Big C’s Regular Giving and Legacies fundraising activity, driving engagement and income growth
• Build and maintain strong relationships with supporters, local organisations and community groups
• Identify new fundraising opportunities and support the development of agreed campaigns and activities
• Provide tailored support to third-party fundraisers to help maximise their fundraising potential

If viewing this vacancy from our website, you can download the full job description here: Community Fundraiser.

An accessible version of the job description for visually impaired applicants is available here: Community Fundraiser - accessible version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Apply Now

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. 

If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please get in touch.

Please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.

MSF UK is looking for a highly organised and proactive Fundraising Logistics Coordinator to support the delivery of our Face-to-Face fundraising programme across Scotland and England.

Hours: Full time, 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays) 

Please note that this role will also occasionally require working at fundraising sites to support organisational needs. When required, this will be discussed in advance. 

Salary: £35,375.80 per annum - £43,237.08 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Face to Face Fundraising Logistics Coordinator (FFLC) supports the delivery of MSF UK’s F2F Campaign by coordinating logistics for the Festivals and Events programme and providing dedicated logistical support to the separate Private Sites Campaign.

Reporting to the Face to Face Fundraising Festivals and Events Manager (FFFEM), the role coordinates logistical planning for Festivals and Events, including supplier liaison, bookings, equipment movements, stock control and compliance administration. The FFLC is also responsible for managing Private Sites bookings (excluding Scotland) and works closely with the Face to Face Private Sites Manager (FFPSM) to ensure the timely booking and smooth operational delivery of the Private Sites Campaign. 

The role supports liaison with festival and event organisers, venues and suppliers to ensure logistical requirements such as access, deliveries, equipment and scheduling are prepared in advance and delivered effectively. The FFLC coordinates the F2F stock across Festivals, Events and Private Sites and is accountable for the effective use of a delegated Private Sites and stock budgets, ensuring expenditure is monitored, recorded and aligned with agreed forecasts. 

Working with the FFFEM, FFPSM and the F2F Safeguarding Lead, the role ensures logistical, health & safety and safeguarding requirements are prepared ahead of activity, with all documentation completed and recorded. The FFLC also contributes to the development of the Festivals, Events and Private Sites diary by researching and progressing new opportunities, maintains regular communication to ensure issues are identified and addressed promptly.

Please download the full job and person specification below for further details.