Supporter fundraising administrator jobs
As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy.
You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us.
You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving.
You will manage external agencies and suppliers to deliver excellent work, on time and to budget. You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.
Please note that interviews will take place on Wednesday 11th and Thursday 12th March in our Hammersmith office.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Funders In Good was founded to support Muslim donors in the UK who want to achieve strategic, long-term impact but lack the capacity, connections, or expertise to give effectively. We provide tailored financial grants and strategic support to social ventures serving Islam and Muslims, helping them scale, strengthen systems, and increase long-term impact. Our focus is on ventures and leaders contributing to a society where commitment to God flourishes.
Since 2021, we have grown from nine seed funders to over 130 members in our invitation-only Funder Network. Members contribute financially and through skills, receive quarterly progress reports, access events, and connect with other funders. This network is part of our wider community, which includes our team and the ventures we back.
As Funder Development Manager, you will shape this network by developing a compelling value proposition, building acquisition pipelines, nurturing funders, and curating engagement programs that deepen alignment with our mission. Success relies on both fundraising expertise and emotional intelligence: you will build trust with a diverse range of donors and philanthropists, navigating conversations about values, faith, impact, and community with warmth and confidence.
This senior, outward-facing role carries responsibility for income generation, stewardship, and relationship-building.
Please read the JD to find out more, application deadline is midnight 8th March 2026.
The client requests no contact from agencies or media sales.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for an organised and personable Partnerships and High Value Coordinator to join our Community Fundraising Team. Focussed on maximising high value partnership opportunities, this is an exciting opportunity for a confident relationship-builder with a passion for purpose-led partnerships to join the Charity at a pivotal time.
Working closely with the Partnerships & High value Manager, you will support the coordination and management of high value giving opportunities, including corporate partnerships and grants. You will take a collaborative approach to growing our high value partnerships programme, delivering excellent account management and stewardship, nurturing meaningful relationships, deepening engagement and developing insight-led, impact-driven partnership propositions.
Creative, ambitious, self-motivated, driven to make a genuine impact, eager to further develop their fundraising skills – if this is you, then we would like to hear from you! Ideally, you’ll have experience in a partnerships or high net worth team within a charity too.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, excellent pension, generous annual leave and birthday leave, as well as high street discounts, Boundless membership, Headspace subscription, life assurance and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 1 March 2026, 11:59pm. Please note that the vacancy may close early if we receive a good volume of suitable applications.
First interviews will take place on 10 March 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
This is a part time role, responsible for leading the fundraising efforts of Canaan Project.
Working closely with the Director, the Fundraising Lead will contribute to strategic funding development and planning, support ongoing fundraising and reporting activities, and assist in the development of relevant policies and processes.
If this sounds like the right role for you, please send us your CV and a cover letter detailing your suitability for the role.
Application closing date: 25th February 2026 at 5pm
Interviews will potentially be scheduled for the week beginning Monday 4th March.
Please submit your CV and a Cover letter detailing your suitability for the role against the role description.
The client requests no contact from agencies or media sales.
About The Public Interest Law Centre
The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.
We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.
About the Role
As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations.
Position: Fundraising Manager
Responsible to: Director
Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office
Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours
Salary: £41,814 - £47,464 per annum (from 1 April 2026)
Main Responsibilities
- Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
- Grow PILC’s individual donor and supporter base.
- Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
- Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
- Build new relationships with trusts and foundations and steward relationships with existing funders.
- Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
- Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.
Annual leave and benefits
- We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
- A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
- Flexible working around our core hours of 10am – 4pm
- Friendly, collaborative and truly inclusive culture
- Laptop and mobile phone
- Support and supervision
- Learning and development budget
- Access to our 24-hour Employee Assistance Programme
- Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay
Please review the recruitment pack before applying which contains:
- Background information about PILC
- Information about the selection process
- A detailed role description and person specification
- Application form
- Equality & Diversity monitoring form
How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm.
Interviews will commence before the end of February 2026.
Please note, we do not accept CVs.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
Make a real difference to the lives of Afghan communities. In this role, you will drive change: stewarding relationships with public donors and fundraisers, supporting income generation and retention, maintaining high quality supporter data, and helping identify opportunities to grow engagement and income across these areas.
You will work closely with colleagues across the Communications and Giving team to support the delivery of fundraising appeals, donor communications and events, including the London Marathon, while also contributing to the smooth running of the London office through essential supporter liaison tasks.
Key Responsibilities:
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Support the planning, delivery and evaluation of individual giving activity and Afghanaid’s annual fundraising appeals, as well as regular giving and donor acquisition campaigns.
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Coordinate multi channel fundraising campaigns across email, digital, direct mail, telephone and face to face
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Contribute to income growth by supporting testing and optimisation of fundraising approaches, and staying informed on sector best practice and developments
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Deliver high quality day to day stewardship of individual donors to build long term engagement and loyalty
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Ensure timely and appropriate donor communications, including thank you letters and messages, supporter updates and impact newsletters
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Respond to donor enquiries and maintain excellent standards of supporter care
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Liaise with Programme and M&E teams to source up to date impact data and stories from the communities Afghanaid has supported
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Support the delivery of Afghanaid led fundraising events, both offline and digital, including administration and coordination
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Maintain fundraising related website content, ensuring copy is accurate and engaging, and that donor journeys are smooth.
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Steward relationships with individual, community, faith and student fundraisers to maximise income and encourage retention and re engagement
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Identify and respond to opportunities to recruit new community, student and individual supporters, including engaging Afghan diaspora networks
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Provide practical fundraising advice and logistical support to ensure the success of supporter led activity
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Develop and distribute high quality branded fundraising materials tailored to supporter groups
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Recruit and steward participants for the London Marathon team to maximise fundraising income, coordinating Afghanaid’s London Marathon programme, including team engagement, event day support and post race activity
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Maintain accurate and up to date donor records within the CRM, ensuring GDPR and fundraising compliance
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Create segmented and tailored donor journeys with Afghanaid’s CRM to improve stewardship
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Monitor campaign performance and prepare reports on income, return on investment and donor retention
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Use data and insights to support targeting and future campaign planning
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Support monthly income reconciliation by accurately coding donations and maintaining records within Salesforce and marketing systems
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Process fundraising post and ensure timely delivery of supporter thank you letters and shop orders
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Ensure Gift Aid declarations are secured, recorded and filed correctly
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Monitor shared fundraising inboxes, responding to enquiries or forwarding to appropriate colleagues
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Provide general administrative support as required
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
Afghanaid is seeking an enthusiastic and organised individual to play a key part in communicating and engaging with current and potential supporters about how Afghanaid is changing lives in Afghanistan. We are looking for someone who is passionate about Afghanaid's work and core values. The ideal candidate will have a passion for driving change and inspiring others to support a cause, and a talent in engaging with people from diverse backgrounds and ages.
Education/ Training
- Bachelor’s Degree in communications, marketing, public fundraising or another relevant field (or at least 1-2 years’ equivalent experience)
Work Experience
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At least 1-2 years of progressively responsible experience in in fundraising, campaigning or advocating for a humanitarian/international development organisation or similar cause
Please view the attached document for the full person specification and more details on how to apply.
Please send a covering letter and your CV, by no later than 27th February 2026 either via CharityJob or the email address listed in the attachment; including your name and the job title in the subject line. Your covering letter should be no more than 1 standard A4 page in length and explain why you feel you would be a suitable candidate for this role and how the role facilitates your career objectives. Your CV should be no more than 2 pages and be accompanied by 3 professional references including your current employer (we will only contact references with your permission).
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.
The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time.
We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role
In this role, you’ll lead and inspire a diverse portfolio of community fundraising projects and champion the supporters behind them—ensuring every fundraiser feels valued, supported and motivated, while consistently delivering against agreed KPIs and driving meaningful impact.
What we’re looking for
- Experience within a customer facing role
- Experience working on multiple projects at the same time
- Strong team player
- A self-starter who can plan their own diary and use initiative
- Experience building relationships
- Excellent organisational skills
- Ability to prioritise and multi-task
- Excellent customer service skills
What we offer
- Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
- Flexible working around our core hours of 10am to 4pm
- 25 days annual leave rising with length of service
- Closure at Christmas (additional 3 days)
- Training, support and development opportunities
- Access to discount schemes
- Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes
Our vision is a world where every child and young person child survives cancer.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic Fundraising Officer to join the Heartlands Hospital Charity Team.
Your role will be key in helping to build new relationships with the public to provide information about the work of the Charity and inspiring people to fundraise, as well as hospital staff within Heartlands Hospital.
About the Role
As a Heartlands Fundraising Officer you will primarily be based at Heartlands Hospital in Birmingham, with occasional travel to other hospital sites and off site to attend meetings and events.
You will be key in helping to build new relationships with the public and hospital staff within Heartlands Hospital, as well as with existing supporters.
The role includes proactively going out to meet people to provide information about the work of the Charity and inspiring people to fundraise. It also involves spending time in the Charity Hub to speak to hospital staff, patients and members of the public and tell them more about our work.
Within the role there is opportunity to grow and develop into areas of interest and learn about the work of the wider charity.
The Fundraising Officer will work closely with other members of the hospital charity, providing secretarial and administrative support to the Fundraising Team and the Charity overall, including having responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.
The role will involve lots of face-to-face fundraising so it would suit someone who is very sociable and is confident talking about the Charity to a variety of audiences.
This role will involve occasional evening and weekend work at charity events and events organised by our supporters.
Changing lives and saving lives for patients, families and staff at our hospitals



The client requests no contact from agencies or media sales.
Temporary Supporter Care Officer
Rate: £14.40 per hour
Contract: Temporary - 1st to 31st March
Location: Bristol (hybrid - approx. 2 days per week in the Bristol hub, remainder home-based)
We're working with a well-established national charity to recruit a Temporary Supporter Care Officer to support their Fundraising and Supporter Engagement team during a busy period.
This is a great opportunity for someone with strong customer service or supporter care experience who enjoys being the first point of contact and delivering a warm, efficient experience to supporters.
The role
Reporting to the Supporter Care Manager, you'll provide excellent supporter care alongside administrative and customer service support across the Fundraising and Supporter Engagement function.
Key responsibilities
Acting as first point of contact for supporter enquiries via phone, email and social media
Delivering high-quality customer service and stewardship in all interactions
Liaising with colleagues across the organisation to ensure enquiries receive accurate and informative responses
Updating the fundraising CRM (Donorflex) with accurate supporter details, donations, Gift Aid and communication preferences
Ensuring donations are processed and banked promptly, maintaining accurate records for reconciliation with Finance
Thanking donors for their support, including phone conversations that enhance supporter engagement and experience
Managing legacy notifications and in-memory gifts, including ongoing stewardship where appropriate
Providing customer service for e-commerce activity, including order queries and phone orders
Handling complaints in line with organisational procedures
Supporting Individual Giving, E-Commerce, Philanthropy and Partnerships teams with projects as required
Ensuring compliance with fundraising regulations and data protection legislation
About you
You'll bring experience from a customer service or supporter care environment and enjoy working collaboratively across teams.
Essential experience:
Handling enquiries via phone, email and digital channels
Complaint handling and resolution
Building effective working relationships with internal stakeholders
Knowledge:
Understanding of GDPR and fundraising regulations (or the ability to pick this up quickly)
An interest in the mission and values of the charity sector
Skills:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a head for data and a heart for storytelling?
As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.
You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.
With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.
About The Job:
This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.
Main Areas Of Responsibility:
Income Generation
· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.
Strategy
· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.
· Engage in market and supporter insight to inform decision-making and development of new activity/products.
· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.
· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.
· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.
· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.
· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.
Operational Delivery
· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.
· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.
· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.
· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.
· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.
· Ensure the highest standard of supporter experience in order to make the most of every interaction.
· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.
Leadership
· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.
· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.
· Build positive working relationships with all internal and external stakeholders.
· Represent the charity at external meetings as and when required.
· Engage with the wider charity sector, learning from peers and sharing best practice.
General Duties:
· Compliance with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
· Responsible for the effective use of financial and other resources.
· Be prepared to work evenings and weekends, as the job reasonably demands.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
About our team:
Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make.
We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.
About the role:
We’re on the lookout for a passionate and personable experienced fundraiser to become a valued part of our close-knit team.
Reporting to the Community, Corporate and Events Lead, this role supports our ambition to generate income through community fundraising, corporate partnerships, and a wide range of events. You will proactively manage projects and build strong relationships with individuals, businesses and community groups, while also line-managing two enthusiastic team members.
Alongside maximising opportunities with our existing supporters, you will play a key role in developing and nurturing new ideas, partnerships and activities. Your work will help to grow this vital income stream and ensure we continue to connect meaningfully with the communities and organisations that champion Princess Alice Hospice.
About you:
For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or a corporate partnership taking part in an international sponsored bike ride.
You’ll be enthusiastic, highly organised, and able to multitask effectively. With strong verbal and written communication skills, you’ll also have some experience in charity fundraising, particularly community fundraising—whether voluntary or paid. Strong in administrative tasks, you’ll be confident in managing multiple responsibilities while maintaining attention to detail. Above all, you’ll be passionate about community fundraising and building meaningful connections to support a great cause.
If you love building relationships, inspiring generosity, and making a real impact, we’d love to meet you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Free onsite parking
- Subsidised meals at onsite canteen
- Employee Assistance Programme – promoting staff wellbeing
- Access to Blue Light Card discount
- Access to Pension Scheme
- In – house laundry of uniforms, plus excellent changing facilities (with showers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work
Join us in creating meaningful change while working alongside a supportive and dedicated group of like-minded individuals who truly care about the cause.
Let’s make a difference together.
About Us:Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
The client requests no contact from agencies or media sales.
In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.
The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.
You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.
To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.
You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.
This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Legacy Giving Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters’ connection to our mission to Save Sight. Change Lives.
Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
Responsible to
Head of Supporter Development
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£35,000-£40,000 (depending on experience)
Location
Hybrid working with two days per week in our Central London office.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Legacy Giving Manager Application.
Your covering letter should include a supporting statement (max two pages) comprising:
- Why do you think you are an ideal candidate for the role?
- What applicable experience you’ll bring to the role?
- Why do you want to work for Fight for Sight?
- Where did you come across this role?
Closing date for applications: 9am, Wednesday 18 February 2026
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Interview dates:
· Round 1: (via Teams) interviews on 26-27 February
· Round 2: (in-person) the following week (dates TBC)
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Strategy Development
- Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs.
- Develop and implement associated objectives, workplans and KPIs to track progress.
- Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers.
Management of Legacy Programme
- Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place.
- Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers.
- Organise legacy events to support cultivation and stewardship of legacy givers.
- Work with Retail to embed legacy messaging in our charity shops and use in‑store activity to grow awareness and legacy leads.
- Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme.
- Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities.
- Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers.
- Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board.
- Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities.
- Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate.
- Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting.
- Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary.
Person specification
ESSENTIAL
- Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
- Experience of developing and producing legacy marketing and stewardship materials.
- Knowledge of key trends affecting legacy fundraising and able to apply insights to own work.
- Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns.
- Strong understanding of donor stewardship and the motivations behind legacy giving.
- Strong organisational planning and project management skills.
- Proven skills and aptitudes to complete complicated procedures.
- Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
- Ability to work on own initiative.
- Excellent communication, interpersonal, and negotiation skills.
- Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy.
- Excellent understanding of delivering excellent supporter care.
DESIRABLE
- Experience of working with external suppliers to deliver successful direct marketing campaigns.
- Experience of linking legacies marketing with charity shop audiences.
- Understanding data protection, GDPR, and ethical fundraising standards.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Interview process
· Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams – comprising a standard competency-based interview question format.
· Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week – which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.


