Supporter fundraising administrator jobs

Job Title: Supporter Care Officer 

Contract: Fixed Term Contract until 1 April 2027

Hours: Part Time – 4 days a week (ideally Tuesday to Friday)

Salary: £22,248 per annum (FTE £27,810)

Location: Based in our Andover Office in Hampshire 

Join us in Beating Macular Disease

Are you an experienced Customer Service Administrator who would love to use your skills to help us Beat Macular Disease?

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

The Supporter Care Officer will ensure supporters, donors, volunteers and members of the public have a positive and memorable experience of contacting the Macular Society by coordinating across colleagues and partner organisations to deliver an exceptional level of customer care that deepens relationships with our supporters. 

This role part time 4 day a week (ideally Tuesday to Friday) 9:00am to 5:00pm with one hour break, on a fixed term contract until 1 April 2027.

If you have great Customer Service Skills, then we would love to hear from you!

Do you have 

• Proven experience in a customer care role 

• Experience of handling a large volume of calls and emails, with a good telephone manner

• The ability to empathise with others and handle difficult situations with sensitivity and diplomacy

• Proven experience of analysing, investigating and resolving complex complaints and enquiries as well as processing and analysing data

• Excellent team working and collaborative working skills and the ability to develop effective partnerships as well as work independently under own initiative

• Ability to multitask and prioritise multiple projects and work streams with an openness to take on additional tasks, as and when required

• Strong IT skills including Word, Outlook and inhouse databases. 

• A positive can do and hands on approach.

In return we provide a great working culture, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Please view the full job specification on our website.

To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description 

Closing date: 26 April 2026

Interviews: Wednesday 6, Thursday 7, and Friday 8 May 2026

Interim Public Fundraising Manager

Salary: Band 6 £39,775.77 - £45,489.23 per annum inclusive

Contract type: Fixed term (6 months) | Full-time, 37.5 per week 

About the job role

We have an exciting opportunity for an Interim Public Fundraising Manager in our fundraising team at St Joseph’s Hospice.

We are looking for an experienced Fundraising Manager to join our small but dynamic fundraising team.

The successful candidate will be responsible for managing the public fundraising team – overseeing the recruitment and retention of individual supporters and community organisations through appeals, regular giving, in-memory, challenge events and fundraising activities. 

About you

You will need:

• Significant experience working in the public fundraising environment with specialism in one of the following: Individual Giving, Community & Events or Legacy & In-Memory fundraising.
• Experience in line management and supervision, providing support and leadership.
• Experience of developing donor journeys and delivering excellent supporter stewardship to retain donors.
• Experience of budget management, monitoring income and expenditure, delivering to budget and reforecasting.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Friday, 17th April 2026.

Interview date: Friday, 24th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

The Fundraising Manager will collaborate with colleagues to develop and implement BAWA’s fundraising and communications strategy, particularly acquiring donors and expanding BAWA’s reach globally. The Fundraising Manager will manage most of BAWA’s fundraising channels including grants and mass emails, and will cultivate relationships with donors and funding organizations.

Living and working in Bali is required in the first six months of employment. Subsequently, depending on the applicant's qualifications and experience, remote work with regular trips to Bali will be considered. 

While full-time employment is preferred, BAWA is open to part-time as well.

Salary and benefits are commensurate with experience. 

To apply: please send your CV, a cover letter that says why you are an excellent fit for the position, and contact information of three references.

Application deadline: 14 April 2026.

Core Responsibilities

• Lead the development and implementation of a strategy to increase BAWA’s income, in collaboration with colleagues

Conduct and/or oversee the following:

• Write and edit grant proposals

• Collaborate with colleagues to create email appeals and newsletters, including research, writing, and layout

• Cultivate relationships with individual donors and contacts at funding organizations

• Research and identify potential funding organizations

• Liaise with BAWA’s overseas support groups

• Write reports to funders on the use of grants, annual reports, and program reports

• Write updates for funding organizations and major donors

Additional Responsibilities

Conduct and/or oversee the following:

• Advise about social media strategy

• Analyze each mass email's open rate, click rate, etc., research best practices, and optimize BAWA’s mass emails

• Strengthen BAWA’s legacy giving program

• When appropriate, segment BAWA’s email list and send different versions of emails to different groups of supporters

• Maintain the donor database and produce reports

• Ensure donations are processed and donors are thanked promptly

• Fill other roles and complete tasks as needed

Qualifications

• Experience fundraising for animal protection organisation(s) is required

• Excellent writing skills, including writing in diverse styles and for diverse audiences

• Excellent administrative skills including organization and attention to detail

• Experience managing volunteers and/or staff

• Demonstrated ability to complete tasks within deadlines

• Demonstrated passion for animal welfare

• Experience fundraising for animal charities is strongly preferred

About BAWA:

Bali Animal Welfare Association (BAWA) is a nonprofit organization registered in Indonesia and the US, and based in Bali.  BAWA’s vision is for all of Bali’s villages to be their own animal sanctuaries, where all beings are treated with compassion and respect. BAWA works every day to save, protect and improve the lives of all animals in Bali and beyond. 

BAWA provides numerous programs from humane dog population management and disease control to extensive education and advocacy programs for sustainable improvement in animal welfare. BAWA works directly to relieve the suffering of animals by providing emergency rescue, food and medication, and rehabilitation and adoption. These programs are supported by educational outreach to schools, universities and villages, as well as individuals.

Senior Global Fundraising Manager

Contract: 12 Month Fixed-term contract, Maternity Cover, (Part-time or full-time, 4-5 days a week)

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom, Stockholm, Sweden, Canada, New York, United States, Melbourne, or New Delhi, India, subject to right to work eligibility in the respective countries.

The role offers flexible location options. Candidates must align with UK working hours, as the hiring manager is based in the UK, while also maintaining flexibility to accommodate global time zones.

*Each WaterAid office has its own local hybrid working requirements:

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

• UK: GBP £61,645 per annum with excellent benefits*
• Other locations: Competitive salary packages with excellent benefits, in line with local market rates and dependent on experience

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Senior Global Fundraising Manager will report to the Global Lead for Communications and Fundraising (Executive Director), currently based in WaterAid UK. They will be an integral member of the Global Communications and Fundraising Executive, made up of senior colleagues from across the WaterAid federation.

The WaterAid Federation consists of the International Secretariat, 7 members - Canada, USA, UK, Sweden, India, Japan and Australia, 3 Regional hubs and 22 country programme offices.

About the role

This role will play a strategic part in driving income growth across the WaterAid federation by proactively collaborating and learning, and seeking opportunities to strengthen our collective action, enhancing efficiency and effectiveness. Critically they will play a lead role in developing a long-term global income plan, ensuring that we make the best collective decisions for organisational growth and impact, and ensuring that risk is managed globally. The role holder will work closely with the Executive Director who is the Global Lead for Communications and Fundraising, in overseeing and driving action through the Global Communications and Fundraising Executive (GCFE) made up of communications and fundraising leaders across the federation; and leading key initiatives identified by this group.

In this role, you will;

• Lead the process for the development of a long-term global income generation plan/strategy which maps WaterAid’s growth trajectory, income stream balance, and required enablers and dependencies.
• Takes a lead role in global fundraising projects which address the enablers and dependencies identified in the plan for multiple markets. This could include identifying new approaches such as emergency fundraising; addressing processes and ways of working holding us back; driving efficiencies through centralised procurement.
• Lead on quarterly global performance monitoring and trend analysis – ensuring and supporting all members to provide a qualitative and quantitative overview which enables us to identify trends, opportunities and threats and act upon them. Reporting key findings to WaterAid International where required
• Monitor risk across the income portfolio and support senior fundraisers in managing and mitigating risk identified.
• Identify and coordinate/lead global income generation activities which require central management – including project management of key programmes of work.
• Ensure global engagement in key initiatives is relevant and easy, with low resource impact, for smaller members and Country Programmes (CPs).
• Support the Global Lead for Communications and Fundraising with initiatives which drive global alignment, transparency and effectiveness.

To be successful, you’ll need:

• Demonstrable experience in working on global initiatives with globally dispersed teams
• Excellent collaboration and negotiation skills with the ability to drive integration and alignment. 
• Proven ability to work effectively with stakeholders from across a range of cultures, locations and backgrounds
• Experience of developing complex plans and strategies - monitoring and reporting against them
• Strong knowledge of fundraising practices and experience delivering fundraising campaigns (restricted or unrestricted income generation)
• Ability to analyse fundraising data and create narrative and actions from that to shape continuous improvement

Although not essential, we’d prefer you to have:

• Knowledge of all fundraising streams – public fundraising, philanthropy and trusts, corporate and institutional
• Knowledge of different fundraising markets.
• Ability to flex working hours to ease time zone challenges

Closing date: Applications close 12 PM UK time on Monday, 20th April 2026. Interviews are expected to take place week commencing 27th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Role Overview:
The Talent Set is pleased to partner with a respected charity to recruit a part-time Interim Supporter Care Officer. This role involves delivering exceptional supporter stewardship, maintaining accurate supporter data, and fostering positive relationships with donors to enhance engagement and contribution.

Key Responsibilities:

• Serve as the front-line contact for supporters, handling calls, emails, and letters with professionalism and care.
• Maintain accurate supporter records within the donor database, ensuring GDPR compliance and confidentiality.
• Prepare and send timely thank you communications and process various donation mechanisms, including direct debits, standing orders, and Gift Aid.
• Generate reports on donation activities and supporter engagement to inform stewardship strategies.
• Support mailing campaigns, event invitations, and follow-up communications with attention to detail.
• Process donations securely, reconcile accounts, and support financial administrative tasks in line with organisational procedures.
• Participate in fundraising events, providing support and ensuring supporter satisfaction.
• Collaborate with team members to enhance supporter experience and refine database procedures.
• Perform general administrative duties such as mail processing, stock management, and assisting with audits.

Person Specification:

• Experience in supporter or customer care within a charity or similar environment.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent written and spoken communication skills.
• Proficient in IT tools; experience with donor databases like Donorfy is advantageous.
• Attentive to detail with accuracy in data handling and financial processing.
• Self-motivated and able to work independently with a professional and compassionate approach.
• Comfortable working on-site in central London, with flexibility for hybrid working.
• Ability to juggle a demanding workload and adapt to changing priorities.

What’s on Offer:

• Salary: £29,000 - £35,000
• Location: Hybrid – Central London
• Contract: Part-time (3 days per week) - 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are working exclusively with the wonderful Haven House Children's Hospice, they  are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. 

This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. 

The Charity:

You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:

- Hybrid office/home based arrangement

- 27 days' annual leave 

- Pension scheme (company matches contribution up to 7%)

- Free onsite parking

- Employee Assistance Programme

- Eye care voucher scheme

- Cycle to work scheme

The Role:

Act as the first point of contact for supporters, responding to queries and direct them appropriately.

Respond to supporter enquiries via email, phone, and post in a warm and professional manner

Utilise Raiser's Edge database to record and track supporter interactions.

Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information

Support the delivery of regular stewardship communications and appeals.

Provide administrative support to fundraisers across community, events, and individual giving

Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.

The Candidate:

Experience in an administrative, customer service, or supporter care role

Excellent written and verbal communication skills

Strong attention to detail and high levels of accuracy

Experience of working independently and managing your own workload

Good organisational skills and ability to manage multiple tasks 

Proficient IT and Microsoft Office skills 

Experience of using Raiser's Edge database or a CRM is desirable 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.

We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!

Job Title:
Head of Retail

Reporting To:
Director of Operations & People

Salary:
£50,000 per annum (pro rata)

Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered

Duration:
Fixed Term – 6 months

Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool

Job Purpose

The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.

Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.

The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.

This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.

Main Duties / Tasks

Strategic Review and Development

• Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes

• Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement

• Benchmark retail performance against charity sector best practice and comparable retail operations

• Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth

Retail Performance and Commercial Insight

• Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio

• Identify opportunities to improve profitability, operational efficiency and customer experience

• Review pricing, merchandising, stock management and donation processes to optimise retail income

• Provide clear insights and reporting to inform strategic decision-making by the senior leadership team

Operational Improvement

• Review existing retail processes, structures and ways of working to identify improvements

• Introduce practical operational improvements during the contract period where appropriate

• Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards

Future Growth Opportunities

• Identify opportunities for growth, innovation or diversification, including new retail formats or channels

• Assess opportunities to strengthen community engagement and donation generation

• Support development of a longer-term retail strategy aligned to wider income generation ambitions

Leadership and Collaboration

• Provide leadership and support to the retail team, fostering a positive and collaborative culture

• Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy

• Build strong relationships with volunteers, supporters and key stakeholders

Reporting and Strategic Recommendations

• Provide regular updates to senior leadership on findings, opportunities and progress

• Deliver a final strategic report with key findings, recommendations and a clear action plan

Other Duties

• Act as an ambassador for Alder Hey Children’s Charity in line with organisational values

• Contribute positively as part of the wider team, including supporting fundraising events where required

• Undertake any other reasonable duties as requested by your line manager

Person Specification

Qualifications, Knowledge and Experience

Essential:

• Significant experience in retail leadership, ideally within a multi-site or charity retail environment

• Proven experience delivering retail strategies that drive income growth

• Experience managing budgets and financial performance

• Experience leading and developing teams, including volunteers

• Strong understanding of retail operations (stock, merchandising, customer experience)

• Experience analysing performance data to inform decision-making

• Experience working within charity retail

Desirable:

• Experience reviewing or transforming retail operations

• Experience developing ecommerce or digital retail channels

Skills and Attributes

Essential:

• Commitment to equality, diversity and collaborative working

• Excellent communication skills (written and verbal)

• Strong relationship-building skills

• Ability to analyse data and inform strategic decisions

• Self-motivated with a positive attitude in a fast-paced environment

• Strong organisational skills with ability to adapt to changing priorities

• Ability to work both independently and as part of a team

• Understanding of confidentiality and data protection requirements

• Strong IT skills, including Microsoft packages

Additional Requirements

Essential:

• Strong interest in working for a children’s health charity

• Commitment to the values of Alder Hey Children’s Charity

• Willingness to support wider charity activities

Desirable:

• Willingness to occasionally work outside normal office hours

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.

Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.

Passion
We are passionate about what we do and why we do it. We inspire others and grow together.

Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.

Additional Information

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.

We are committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Post(s): Fundraising Assistant x2
Contract: Permanent
Hours: Part-Time, 17.5 hours
Salary: £24,962.70 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY + Hybrid Working

About Us

Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

About you and The Role

We are seeking a motivated and highly organised Fundraising Assistant to join our successful and dynamic Fundraising Team. The Fundraising Assistant will be based in Bewick House in the Development and Partnerships Directorate.

As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies).

You will be joining the Norfolk Wildlife Trust Fundraising team – a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust.  We have a particularly exciting and challenging period ahead as the Trust in it its centenary year and seeks to source funding for its ambitious strategy “A Wilder Norfolk for All”. With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement.

You will play a pivotal role in the efficient operation of NWT’s fundraising systems and effective recording of the Team’s communications and income details on the Trust’s CRM system.

Norfolk Wildlife Trust prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer.

Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving.

You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory.

Being at the front-line of communication you will maintain a positive, pleasant and ‘can-do’ attitude in dealings with all those inside and outside the organisation.

You will have demonstrable administrative and customer-facing experience.

Norfolk Wildlife Trust owns and manages a diverse range of sites across Norfolk including the Trust’s 60 nature reserves, four visitor centres and operates from its head office at Bewick House in Norwich. The trust has more than 41,000 members, 160 employees (including our valued seasonal staff) as well as 450 volunteers working across the organisation.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

The hours of work will be 17.5 hours. We operate a hybrid system where the Fundraising Team works at least 3 days a week in the Bewick House Office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. We will consider full time applicants for this role.

The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered.

Interviews are likely to take place during w/c 27th April 2026, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.

We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview.  If you have not heard again from us by 27th April 2026 you should assume your application has not been successful on this occasion.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

We’re looking for an experienced, proactive fundraiser who can think strategically and deliver hands-on. Someone confident writing bids, building partnerships and spotting opportunities for growth.

This is a key role at a pivotal moment for AudioActive, offering the chance to build on strong foundations and shape a diverse, sustainable income model and power a team that is dedicated to empowering young people through music.

What you’ll do

• Lead and deliver AudioActive’s fundraising and development strategy
• Grow income across trusts & foundations, tenders, contracts and partnerships
• Write high-quality bids, proposals and pitches
• Develop new business partnerships aligned with our mission
• Build strong relationships with funders, partners and supporters
• Work closely with the CEO and team to align income with programmes
• Track performance, manage targets and identify new opportunities

About Dreams Come True

We work with children who have it tough. Right now, there are thousands of children who need our support. They live in the highest areas of deprivation in the country, some are living with a disability, some are living with serious illness, and some are living with life-limiting conditions. These children deserve our attention.

We believe that every child and young person has a right to dream, no matter who they are, and where they live. Our dreams makers work with these children to bring moments of magic and deliver lasting impact.

Purpose of the role

Reporting to the Fundraising Manager, the Community & Events Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support with a focus on income generation, supporter stewardship and data accuracy. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our community and events supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, community, corporate and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends to attend and support events.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK. 

Please find attached the full job description and person specification.

The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.

This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.

2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.

3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.

4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.

5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.

6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.

7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.

8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.

9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.

Support legacy marketing activity in partnership with the Legacy Administration team.

KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES

Applicants for this position should be able to satisfy the following criteria:

Essential:

• Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
• Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
• Experience managing significant income and expenditure budgets.
• Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
• Strong creative judgement and ability to guide external agencies.
• Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
• Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
• Strong numeracy skills and confidence working with financial and supporter datasets.
• Excellent attention to detail, written and verbal communication, and competent IT skills.
• A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
• A genuine commitment to the values and mission of The Gurkha Welfare Trust.

Desirable:

• A relevant degree or recognised fundraising qualification (or equivalent practical experience).
• Extensive experience in an Individual Giving or similar fundraising role.
• Experience managing external agencies and overseeing creative, print, and production processes.
• Experience of mail or telephone acquisition campaigns and testing new fundraising channels.

Experience using CRM systems, particularly Access or similar platforms.

Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!

BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).

The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.

You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.

This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

My Sisters’ House is expanding its fundraising team — and we’re looking for a dynamic, creative and relationship‑driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive.

What you’ll do

You’ll lead the growth of our individual giving and high‑value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You’ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape.

You’ll also help develop new income streams — from local businesses to female‑led enterprises — and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture.

What you’ll bring

You’re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You’re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you’re motivated by the impact your work can have on women facing trauma, abuse and disadvantage.

Why join us?

You’ll be part of a small, passionate and supportive team with big ambitions. You’ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high‑value fundraising. With strong foundations already in place — and a growing network of committed supporters — you’ll be joining at a genuinely exciting moment.

Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check