Supporter fundraising manager volunteer roles in dartford, england

INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE) 

CARAS Youth ESOL Programme – Monday, Wednesday mornings  

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.

The reading group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the reading group sessions are as follows: 

• Monday afternoons 2pm to 3pm 

• Wednesday mornings 11am to 1pm. 

Volunteers are required to attend either one of both sessions. Volunteers are also welcome to stay and support the more traditional English language classes either before the reading session on Mondays or after the reading session on Wednesdays. 

Students will be supported to read at length and complete challenges that are adapted to their ability level.

The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.

The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.

Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within the Reading Group sessions; 

• Helping to set up the classroom and provide learners with classroom resources; 

• Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;  

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential

• To be 18 years or older; 

• An interest in education and English language teaching;

• Currently resident in the UK; has asylum-seeker or refugee status 

• * Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.  

• Able to attend volunteer induction training (online) prior to start of role 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed); 

• To be non-judgemental and able to engage with young people from diverse backgrounds; 

• To be reliable and punctual; 

• Good communication skills, especially with people who are new to English; 

• An interest in books and stories, writing and poetry 

• The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months; 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish; 

• Experience of reading with young people or learners of English, or teaching ESOL or phonics. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Regional Officers oversee chapters within a certain region. They provide support and guidance to the Presidents (and the rest of committee if needed) including advice and signposting as needed. They can also provide hands on support if requested. They should encourage chapters to collaborate including the sharing of resources, socials, fundraisers, training and events.

Would you like to be involved in the founding of a new charity that supports young people through grief and loss? At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope. Join us to help shape brighter futures for those finding their way beyond loss.

Job Title: Trustee (Treasurer Role)

Location: Kent- but this role can be done virtually.
Time Commitment: Around 3–5 hours per month
Reporting to: The Board of Trustees

About the Role:

We’re a charity dedicated to helping young people and families navigate grief, loss, and emotional wellbeing. As our Treasurer, you’ll play a key part in keeping us financially accountable making sure we can keep supporting young people in the best way possible. You don’t have to be an accountant; we just need someone confident with numbers, organised, willing to learn and passionate about making a difference.

Key Responsibilities:

 Finance Management

• Keep track of the charity’s income and spending.

• Manage the charity’s bank account and ensure everything matches our records.

• Work with the other trustees to plan an annual budget and keep an eye on how we’re doing.

• Prepare simple finance reports for trustee meetings so everyone understands how funds are being used.

 Reporting & Compliance

• Help prepare our yearly accounts and returns for the Charity Commission.

• Make sure we’re following all the right financial policies and keeping our records clear and transparent.

Advising the Board

• Explain financial info in plain English so everyone feels confident making decisions.

• Support us in planning sustainable income streams (like grants, donations, and fundraising).

What We’re Looking For:

• Someone confident with money management, budgets, or spreadsheets (finance or bookkeeping experience is great but not essential!).

• Reliable, detail-oriented, and honest.

• Friendly communicator who can make numbers make sense.

• Passionate about supporting young people, families, and communities through loss and mental health challenges.

Commitment & Expenses:

• This is a voluntary role — trustees are not paid, but reasonable expenses (like travel or supplies) will be reimbursed.

• We usually meet once every 1–2 months, and you’ll also help out a little between meetings when needed.

• You also have the opportunity to be involved in the charity's community work, however there is no expectation of this.

What You’ll Get Out of It:

• A meaningful role where your skills make a real difference.

• The chance to help shape a starting charity and see the impact firsthand.

• Experience in the charity sector, finance, strategy, and leadership.

• A warm, supportive team that actually cares about the cause 

• A great addition to your CV for employers.

ChatGPT said:

Who They Are
Kensington and Chelsea Social Council (KCSC) serves as the Council for Voluntary Services for the Royal Borough of Kensington and Chelsea. Its vision is to see powerful, engaged communities driving meaningful change, and its mission is to strengthen and champion both local communities and the voluntary and community sector.

KCSC is a membership organisation, registered as a charity and a limited company. It represents around 600 voluntary and community organisations and provides a wide range of services designed to support, connect, and advocate for its members.

The Role
KCSC is seeking individuals with skills and experience in one or more of the following areas:

• Senior leadership (CEO, Director and/or Chair)

• Financial management or accountancy

• Equity, Diversity and Inclusion

• Community development

• Cultural change or change management

• Economic development

• Environmental or sustainability matters

• Charity law

• Human Resources

Expressions of interest are welcomed from those who can contribute to KCSC’s strategic direction and help strengthen the local voluntary and community sector.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

Volunteer Role Description

We are looking for empathetic and motivated people, who are committed to welcoming people seeking safety to join our volunteer teams across the UK. We have volunteer teams across the UK so there will be a local group you can join.

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in, depending on the area you volunteer. Some activities include:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Sports - activities like yoga, football etc. are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer, you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, assisting individuals to register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.

About Us

The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.

We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.

Wheels for All is a national charity that helps people of all abilities enjoy cycling in a way that works for them. Supporting more than 100 inclusive cycling hubs with over 30 years of experience, we’ve seen first-hand how cycling can change lives - improving health, confidence and community connection.

We’re now growing our national reach and impact, and we’re looking for new Trustees to join our Board and help guide us through this exciting next stage.

About the role

As a Trustee, you’ll help shape the direction of the charity, support good decision-making, and make sure we stay focused on our mission to make cycling accessible for everyone. We’d especially like to hear from people who:

• Have experience in communications, PR, campaigning or public engagement, and can help us share the power of inclusive cycling with more people across the UK
• Have strong networks or local knowledge in areas that are currently least well served by inclusive cycling - especially the North East, East Midlands or South West

If that’s not your background, please don’t be put off. We welcome people from all walks of life who share our passion for inclusion and want to make a difference.

Our Trustees also get involved in one or more of our focus groups, including:

• Governance and Risk
• Nominations, People and EDI
• Welfare, Safety and Safeguarding
• Finance
• Income Generation

We follow the Tier 3 Code for Sports Governance, which means we’re serious about running the charity to the highest standards - but we do it in a supportive, friendly and collaborative way. Full induction and training is provided.

Who we’re looking for

You don’t need to have been a Trustee before - we’ll help you learn the ropes. You just need to bring:

• A thoughtful, practical approach
• Willingness to ask questions and share ideas
• The ability to work well with others
• Commitment to equality, inclusion and fairness
• A bit of time and energy to get involved

How to apply

• Apply via othe link, and please upload your CV and a cover letter showcasing how you’re the perfect fit for the role

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

UK Area Lead Volunteer

We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.

We are looking for Leads in the following areas:

• North London (including Brent, Barnet, Camden and Harrow)
• West London (Ealing/Acton)
• Reading
• Oxford
• Surrey (Redhill/ Reigate)
• Bedfordshire 
• Southampton
• Birmingham
• Nottingham
• South Yorkshire
• West Yorkshire

Responsibilities include:

• Organising activities (distributions, drop-ins, conversation clubs)

• Monitoring WhatsApp groups

• Attending and leading meetings

• Sharing updates and resources with volunteers

• Partnering with local organisations and councils

• Attending training

• Ensuring best practice and reflecting Care4Calais objectives

• Monitoring group funds and purchases

• Recording services and support provided

• Ensuring your group reflects Care4Calais’ values and messaging

What you will get

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector

• Greater understanding of the UK asylum system

There are a range of activities that you can organise, including the following:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, and toiletries. 

• Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Justice4 is a registered charity and umbrella organisation dedicated to tackling systemic injustices through advocacy, education, and radical storytelling. Justice 4 Windrush, our inaugural campaign, is committed to exposing the ongoing Home Office scandal that continues to impact the Windrush generation and other Commonwealth communities, while driving systemic change to combat the hostile and racist attitudes towards immigration embedded in Britain’s history and perpetuated through its policies and practices today. 

​​​​​​Through powerful storytelling and multi-faceted campaigns, we aim to inspire action and keep these injustices in the public consciousness. From film, television, music, and live events (theatre, concerts, debates) to exhibitions, podcasts, and digital campaigns, we are building a movement to educate the nation and demand justice. 

About the Trustee Treasurer role

As Trustee Treasurer, you will play a pivotal role in overseeing the organisation’s financial health, ensuring robust governance, and helping guide strategic decisions that enable Justice4 to deliver impact and sustainability. This is an exciting opportunity to bring your financial expertise, passion for social justice, and commitment to ethical stewardship to a dynamic and mission-driven organisation.

​​​​​​​We are looking for someone who can collaborate with our board, support innovative financial planning, and help us continue building a sustainable platform for justice. Your skills and experience will directly contribute to advancing systemic change and supporting the communities we serve.

Are you interested in giving back to your local community?

Can you bring the relevant experience to help us extend our reach and enable us to reach more young people and sustain our growth?

We are currently recruiting for Chair, Treasurer and Trustee Board Members. 

What will you be doing?

Welcome to YMCA Thames Gateway and thank you for taking the time to look into our voluntary leadership roles. This is an exciting time to get involved in our YMCA. We work across a number of geographical locations, including East London, Essex and Kent, with a commitment to making a positive difference within the communities in which we work.

To help us in the next chapter of our journey, we are looking to recruit Trustees who can help us shape our new strategy and develop the strength; depth and resilience of our charity’s work, helping more people belong, contribute and thrive.

We have a strong and vibrant Trustee Board and we are looking to extend its diversity and skills base so that we are well prepared for the future.

Though we actively encourage people of all faiths and world views to work, volunteer and become members of our Association, it is a requirement that two thirds of those who sit on our Board are Christian in order to maintain the Christian purposes of the Association. We recognise that faith is a deeply personal part of our lives and that part of the great mystery is the uniqueness by which our faith lives and breathes in our lives and actions. There is no test or specific criteria for how an individual makes manifest their Christian commitment, rather we ask Board colleagues to self-identify on their faith basis and agree to live out and champion the Christian values that underpin the work of our YMCA in their service.

We would particularly like to hear from people who self identify as Christian and who have experience and expertise in one or more of the following areas:-

• Capital Developments
• Social Housing Management
• Fundraising
• Working with Children & Young People
• ICT
• Governance
• Finance

Our trustees are required to attend 8 evening meetings per year.  8 of those are Board meetings and usually in Dartford, the other 8 will be for an agreed board sub-committee.

In addition, each trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions. These may involve scrutinising board and committee papers, contributing to discussions, focusing on key issues, providing advice and guidance on new initiatives and other issues in which the Trustee has special expertise.

If you believe you have the experience and skills to help us on our journey, we would like to hear from you.

What are we looking for?

• To develop and agree the long-term vision, mission and strategic plan for the Association
• To ensure the Association acts within the aims and purposes of the Association and the wider Movement and to ensure the board expresses the Christian mission of the Association within its work
• To ensure plans and annual budget reflect the agreed strategic direction and are appropriate
• To monitor progress against key outcomes from the plan and against budget and to hold the Chief Executive and Executive team accountable for these
• To contribute actively to the work of committees and task groups
• To pro-actively review the level of risk annually
• To agree the Association’s key policies and ensure they contribute to the achievement of the Association’s intended outcomes
• To ensure the Association has effective and appropriate financial control systems and procedures
• To ensure the Association complies with the requirements of its multiple regulators
• To ensure governance is of the highest possible standard
• To work in partnership with board, committees, Chief Executive and staff
• To reflect annually on the Board’s performance, collectively and individually
• To appoint the Chief Executive, and to set their terms and conditions
• To play a part in representing YMCA Thames Gateway on a regional, national and international level
• To promote and develop the role of the Association in the community and with its stakeholders

What difference will you make?

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.

Before you apply

To express an interest in becoming a trustee, please send an up to date CV together with a supporting statement via Reach explaining how you believe your experience and skills are relevant and what you are able to bring to the role.

Treasurer (Trustee) – Share Your Heart of Gold with SUNSHINE

Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.

We are now seeking a Treasurer to join our Board of Trustees and lead on the set-up, development, and management of all financial aspects at SUNSHINE. This is a pivotal role ensuring our charity is financially sustainable, well-governed, and equipped to grow its impact across London.

Why This Role Matters

Strong financial management is the backbone of any successful charity. As Treasurer, you will safeguard SUNSHINE’s resources, ensure transparency and accountability, and help us build a resilient organisation that can deliver joy and connection for years to come. Your leadership will give confidence to funders, partners, and volunteers that SUNSHINE is a charity they can trust.

What You’ll Do

• Lead financial management: Establish and oversee systems, controls, and reporting for SUNSHINE’s finances.

• Guide the Board: Provide financial insight and advice to fellow Trustees, supporting strategic decision-making.

• Ensure compliance: Oversee budgets, accounts, and statutory obligations, ensuring SUNSHINE meets charity governance standards.

• Support sustainability: Help identify funding opportunities and ensure resources are used effectively.

• Champion transparency: Build confidence among stakeholders by ensuring clear, accurate financial reporting.

Who We’re Looking For

We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:

• Experience in financial management, accounting, or charity finance.

• Knowledge of charity governance and compliance (desirable but not essential).

• Organisational skills to set up and manage financial systems and processes.

• Leadership qualities to serve as a Trustee and guide SUNSHINE’s strategic direction.

• A commitment to impact and a passion for tackling loneliness.

Join Us

At SUNSHINE, the Treasurer is more than a financial manager — they are the guardian of sustainability, the steward of trust, and the architect of growth. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.

Step forward. Shine bright. Share your Heart of Gold. Because when you lead our finances, you’re not just balancing books — you’re helping bring sunshine into countless lives.

SUNSHINE

Loneliness Charity in London

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.