Supporter information officer jobs in london, greater london

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.

The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events. 

Meetings & Events

• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches

• Liaison with clients/bookers/stakeholders via email, by phone and face to face

• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements

• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser

• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers

• Ensuring rooms are set up according to bookings

• Meet and greet organisers for each event allocated

• Offer and conduct site visits with event organisers

• Administration: responsible for all administration duties relating to meetings and events

• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager 

• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event

• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

Customer Care

• Providing excellent customerservice to guests and stakeholders

• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day

• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events

• Maintain and extend upon relationships with the 3 different organisations based in AKC

• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made

• Liaising with clients for feedback

• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers

• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource

• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests

General

• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard

• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment

• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions

• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards

• Assist Events Operations Manager with the monthly Service Data report for the Property Committee

• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience

• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre

• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily

• Support the Events Operations Manager in all their duties as required

• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager

• Deputise for the Events Operations Manager in his/her absence 

Knowledge and Qualifications

• Experience of working in a similar role within a meetings and events environment.

Skills

• Excellent customer service and interpersonal skills

• Organised and capable of multi-tasking with excellent attention to detail

• Knowledge of Microsoft applications including Word and Excel

• Ability to problem solve

Personal Attributes

• Friendly and professional manner

• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events

• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust

• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Administrative Officer – 6-Month Maternity Cover
Location: Hybrid (Central London office, 3 days/week)
Hours: 37.5 per week (part-time considered)
Salary: c£32,000 FTE
Annual Leave: 25 days + public holidays

We are delighted to be working with a wonderful health charity to recruit a proactive and organised Administrative Officer to provide essential administrative, financial, and systems support across the charity. Reporting to the Chief Executive, your responsibilities will include:

• General administration: diary management, minute-taking, office systems, IT support, meeting and event coordination.

• Financial administration: processing donations and invoices, supporting monthly accounts, Gift Aid management, and assisting with audits.

• Systems management: maintaining the CRM and HR systems, data entry, and supporting fundraising platforms.

• Marketing support: data input, preparing e-bulletins, and supporting production of marketing materials.

Person Specification

• 1–2 years’ relevant experience, ideally in a charity environment

• Excellent organisational skills with strong attention to detail

• IT literate (MS Word, Excel, PowerPoint)

• Experience with CRM/databases (e.g., Raisers Edge, eTapestry)

• Strong written and verbal communication skills

• Flexible, resourceful, and able to work independently

This is a fantastic opportunity to join a small but busy team and make a real impact in a mission-driven organisation.

Applications will be reviewed on a rolling basis so please apply without delay. 

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Would you like to provide support, advice and guidance to the Royal British Legion members Overseas? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Homebased in the UK, the Overseas (OS) MEO provides support, advice and guidance to our districts and branches worldwide. The OS MEO will focus on world-wide membership engagement to ensure members feel connected to RBL, that they have a strong relationship with us and are informed and motivated to get involved.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
This is a UK based role where you will be contracted to your home address. You will be expected to work there with occasional travel overseas for engagement purposes and to attend external meetings within the UK.

Evening and weekend work will be required, including an occasional requirement for some overnight stays. Due to the global reach of the role this pattern will be flexible to meet time zone differences.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.

Key responsibilities

Customer support

• The first point of contact for incoming phone calls and the customer service email address
• Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion

Email bulletins

• Compile, proofread and publish key bulletins
• Support the maintenance of accurate contact details in all key contact lists

Website

Ensure website content is accurate and up to date:

• Undertake routine audits of website content with relevant colleagues to ensure it is up to date
• Make updates to website content as required
• Liaise with web design agency if more extensive website changes are required

Meetings, training and events

• Ensure that our online booking system for training courses is accurate and up to date
• Liaise with course leads to confirm training details
• Respond to and resolve queries from attendees and courses leaders
• Book venues for in person training courses, and set up online sessions in Zoom
• Distribute feedback from training courses to course leaders
• Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.

Communications

• Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
• Support colleagues with the design, publication and dissemination of Camden Learning communications.

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Other tasks as required in keeping with the level of the role
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
  • Interprets their role as working towards excellence and equity for all.

About you

Skills and Experience

• Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
• Experienced using Wordpress (or similar platform) to update websites
• Excellent attention to detail
• Able to quickly build rapport and gain the trust of our customers and other stakeholders
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Desirable – experience of coordinating large meetings, events, and training logistics
• Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
• Desirable - basic design skills for creating communications and social media content

Personal Attributes

• Professional, approachable, and customer-focused
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Proactive and able to work independently as well as part of a team
• Flexible and adaptable to changing priorities
• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? As the Globe enters an exciting new chapter we have created our first Chief Impact Officer role to redefine what impact looks like in the arts.

Shakespeare’s Globe is seeking a visionary Chief Impact Officer (CIO): a dynamic, purpose-driven leader who can harness the power of culture, education, and innovation to amplify our social and charitable impact.

It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare’s Globe structures and teams to ensure that every project, partnership, and performance delivers lasting public benefit.

The Globe is entering an exciting new chapter. We are investing in systems-changing transformation, pioneering partnerships, and amplifying our sector-leading approaches to performance, audiences, learning, research, and innovation.

As our first Chief Impact Officer, you will:

• Lead the charge in embedding impact across every part of the organisation.

• Identify and help co-shape and scale current ‘beacon’ projects that test bold ideas, influence internal practice, and deliver real-time results.

• Align strategy across fundraising, partnerships, engagement, and communications ensuring every effort maximises ambition, purpose and income.

• Future-proof the organisation through horizon scanning, scenario planning, and digital transformation.

Your leadership will ensure we create positive, measurable change in the world of learning, cultural experiences and theatre.

Prospectus is pleased to be supporting the UK's leading HIV and sexual health charity to recruit a Trusts Officer (12-month fixed term contract).

This organisation supports people living with HIV and amplify their voices and help the people using their services to achieve good sexual health. They have ambitious plans to end HIV transmissions in the UK by 2030. 

As the Trusts Officer, you will be responsible for helping to deliver trusts and foundations income generation for the organisation. This will consist of managing existing relationships and building new relationships wiht trusts and foundations capable of giving £20k+ grants. Joining a collaborative small trusts fundraising team, this role will have lots of variety in the relationships it builds and gain great mentorship from its manager and team.

To be successful as the Trusts Officer you will have proven experience in developing relationships through compelling writing and ideally have some knowledge of trust and foundations fundraising. Ideally you will have done this within a fundraising or charity setting, but this is not essential. You will have excellent stewardship and reporting capabilities and be confident working both autonomously and in a team. 

This role is a full-time position that will be a 12-month FTC and have hybrid working in the London offices one day per week. The salary for this role is £31,281.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.

If you are interested in applying to this Trusts Officer position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Job Title:Communications and Marketing Officer

Reports to:Communications Manager

Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)

Salary:£30,000

Contract:Two-year fixed term contract

Hours:Full time (35 hours)

Role overview:

We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder. 

It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.

Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training. 

We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.

This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you. 

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters. 

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can 
• Never feels alone or isolated 
• Feels empowered and confident.

We do this by:

• Improving understanding about living with a bleeding disorder 
• Providing support at all life stages 
• Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.

You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication. 

The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.

Key duties & responsibilities

• Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
• Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
• Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
• Help to plan, source and create content for our twice-yearly members magazine Community Matters
• Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness 
• Work alongside our infected blood community, assisting with relevant updates
• Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.

Person Specification

Key attributes

•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels

•Experience in planning, sourcing, creating and editing content for a range of social media channels

•Experience of creating digital content including photos, videos and graphics

•Excellent writing skills 

•Ability to manage own workload and juggle conflicting priorities

•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation

•Good attention to detail and accuracy in preparing communications.

 Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds 

·Values-driven with a proven commitment to social inclusion and equal opportunities

·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.

Other requirements

• Experience of Adobe Suite is desirable
• Photography and/or videography skills are desirable
• Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
• Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.

The Haemophilia Society is an equal opportunities employer.

Salary £32,000 per annum rising to £33,000 in the second year

The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law

As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:

ü  30 days holidays plus bank holidays and long service increments.

ü  Hybrid working

ü  Flexible working

ü  Employee Assistance Programme

ü  Pension Scheme

The successful candidate will:

•  Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
• Receive support with training and mentoring advice to qualification.
• Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Closing date for applications: 23:59 on Friday 28 November 2025.

For more information, a recruitment pack, and details on how to apply, please visit our website

What if you could be the person who transforms how hundreds of colleagues across the UK's leading dementia charity use financial systems every day? As a Systems Officer at Alzheimer's Society, you'll play a vital role in embedding and improving our finance systems, ensuring colleagues have the tools, knowledge and confidence to deliver financial excellence as we work to end the devastation caused by dementia.

About the opportunity

As Systems Officer, you'll be the person colleagues turn to for our Unit4 Enterprise Resource Planning system (ERP) support. Resolving queries, building expertise, and championing system adoption across our Finance & Assurance directorate. This is an exciting career development opportunity where you'll have endless capacity to grow deep technical expertise in ERP and business systems while simultaneously developing your business partnering skills across both systems technology and finance operations. Every day brings new challenges to solve, new knowledge to gain, and new relationships to build as you become the go-to expert who bridges the gap between technology and people.

As a valued member of our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your systems expertise meets meaningful impact, directly enabling us to focus on what matters most: transforming lives affected by dementia.

Day-to-day, you'll answer questions, solve problems, and steadily deepen your expertise whilst being the trusted specialist colleagues rely on. You'll create guides and resources that make the complex simple. You’ll run sessions that build skills and confidence, and work alongside the Systems Accountant to make our finance systems better, more integrated, and more effective. You'll collaborate with Unit4 specialists, our in-house IT colleagues, and Finance team members across the Society, managing your own priorities autonomously while being proactive in driving things forward.

About you:

You have a solid foundation in ERP environments and you're eager to develop your career. You're someone who thrives on solving problems, explaining complex matters clearly, and helping people feel confident using technology. You understand that great systems support isn't just about fixing issues. It's about empowering colleagues, improving processes, and driving consistent adoption of best practice.

You'll have:

- Experience working with an ERP system, with genuine curiosity to develop specialist knowledge (Unit4 experience is a bonus, but your appetite to learn matters most).
- Strong analytical skills and a knack for troubleshooting technical challenges, always thinking about practical solutions.
- A track record of building relationships and delivering excellent service or partnership, with a focus on improving how people experience and understand systems.
- Solid grounding in accounting or finance processes, ideally gained in a large organisation.
- Demonstrated ability to create clear guides, resources or training content that makes technical topics accessible.
- Confidence working independently while also thriving in collaborative environments, taking initiative and seeing things through.

What you’ll focus on:

- Being the primary contact for Unit4 and system queries, efficiently resolving issues and knowing when to escalate more complex challenges.
- Growing into a trusted Unit4 specialist by continuously expanding your knowledge and actively helping colleagues across the Society.
- Producing clear, helpful guides, FAQs and training resources that give colleagues the confidence to use our systems effectively.
- Running engagement and training sessions that boost understanding, capability and compliance with our finance systems.
- Working with the Systems Accountant on upgrades, testing and integration projects to ensure everything runs smoothly.
- Partnering with Finance colleagues and IT teams to monitor how systems perform, address issues quickly, and strengthen our single source of financial truth.

Can you see yourself as the systems expert who transforms how colleagues engage with finance technology? Are you ready to take ownership, learn continuously, and become the trusted partner who helps the Society gain maximum benefit from our systems? Can you bring both technical capability and genuine partnership to ensure our finance systems enable our mission to end the devastation of dementia?

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing 3rd November and will take place virtually.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Fundraising Officer

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community & Events Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.

Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: High Value Partnerships Manager 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Midnight 5th November 2025
Interview dates: Interviews will be virtual and take place in October/November on a rolling basis

Purpose of the role

• Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
• Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
• Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
• Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
• Accountable for delivering our annual raffle and ongoing Lottery programme
• Support the wider Development team with admin relating to Fundraising

Ideal candidate

The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.

Person specification

Essential

• Experience of donor stewardship
• Excellent relationship building skills
• Ability to research and find vision aligned funders
• Ability to project manage the delivery of partnerships and/or events
• Excellent writing, communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to multi-task and manage several different priorities at once
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• An understanding of GDPR in relation to fundraising
• Experience working in a CRM (Microsoft Dynamics experience a plus)

Insights and Impact Manager £41,738 

The Role 

Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• 25 days annual leave (pro rata), plus bank holidays 
•  Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
•  24-hour access to Employee Assistance Programme 
•  Season ticket loan 
•  Annual EDI Learning Days 
• Study time to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Thursday 20th November 2025 

• Interviews: Thursday 4th December 2025 and Friday 5th December

Practice Development Officer

We are looking for a Practice Development Officer to support the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early family help and children’s social care.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Practice Development Officer x 2

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £46,125- plus generous benefits

Contract: Fixed term until March 2027

Closing Date: 9th November

The Role

The organisation supports local areas to use evidence to improve their services and outcomes for children and families. The Practice Development Officer will be part of a team who work with local leaders to support their decision making about how to increase the availability of services and approaches which have evidence of improving child outcomes.

As Practice Development Officer, you will support work that helps local services for children and families use evidence more effectively across Family Hubs, Family Help, and statutory social work. You will contribute to projects aligned with Foundations’ priority areas, including domestic abuse, supporting parenting, strengthening family networks and relationships for care experienced children. 

Your tasks will include organising and coordinating activities that support service improvement, designing and delivering learning sessions to build skills and confidence in using evidence, supporting the generation of new evidence to understand what works, and working with national organisations to promote the wider use of evidence in practice.

About You

We are looking for someone with an in-depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.

You will have experience of:

• Practice in children’s social work and/or early intervention services
• Co-ordinating projects for service improvement or practice development in a relevant sector, for example local authority children’s services, health, or NHS
• Translating complex information into practical messages, advice, and tools.

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Practice Development Advisor, Social Worker, Key Worker, Early Intervention, Early Intervention Officer, Childrens Service, Project Manager, Public Health, NHS.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

There will also be two drop-in sessions to find out more about the role:

• Tuesday 21 October, 3:30 – 4:15
• Wednesday 29 October, 4:00 - 4:45

To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.