Supporter insight manager jobs in birmingham

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note, we have received a large number of strong applications and will therefore be closing the advert early at midnight on Sunday 16th November.

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Updated on 11th Nov. Deadline for applications: 

23:30 on Monday 17th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Digital Fundraising Manager (Maternity Cover)

Location: Home-based (occasional UK travel for team days or events)
Hours: Part-time, 24.5 hours per week (flexible pattern)
Salary: £32,975 per annum (£47,107 FTE) £218 home working allowance benefits
Contract: Fixed-term maternity cover until February 2027

A well-established national charity is seeking a Digital Fundraising Manager to lead its digital events and virtual fundraising programme during a 13-month maternity cover period. This is a part-time, fully home-based role within a supportive and collaborative team, offering the chance to make a real impact through online fundraising.

About the role
Reporting to the Head of Mass Participation and Community Engagement, you will manage a team of three and oversee a calendar of digital fundraising events that collectively generate around £2 million annually. You will drive innovation across the programme, deliver paid social media campaigns, and ensure exceptional supporter journeys that build long-term engagement.

This is both a strategic and hands-on role, balancing leadership, campaign planning, and optimisation of activity across Facebook, Instagram, X, and TikTok. You’ll also work closely with colleagues across marketing, data, and design to ensure digital fundraising activity aligns with wider organisational goals.

Key responsibilities

• Lead the delivery and development of the charity’s digital fundraising events programme.
• Manage and motivate a team of three, supporting their professional development.
• Plan and deliver paid social campaigns across multiple platforms, testing new approaches.
• Oversee project plans, budgets, and KPIs for all digital events.
• Ensure excellent supporter stewardship and behavioural supporter journeys.
• Build relationships with agencies and platform partners to enhance performance.
• Use data and insight to optimise campaigns and identify growth opportunities.
• Work collaboratively across teams to share learning and deliver integrated campaigns.

About you
We are looking for an experienced digital fundraiser with:

• Proven experience managing digital fundraising campaigns or events.
• Strong understanding of paid social advertising and digital supporter journeys.
• Experience managing staff and developing high-performing teams.
• Excellent project management and organisational skills.
• Analytical mindset with ability to use data for decision-making.
• Empathy, creativity, and sensitivity when engaging with supporters.
• Collaborative approach and confidence working remotely.

Benefits

• 28 days annual leave (pro rata) plus bank holidays
• Flexible, fully home-based working
• Employee Assistance Programme and wellbeing support
• Life assurance (3x salary)
• Cycle to Work Scheme and retail discounts
• Volunteering leave (2 days per year)
• Pension scheme and maternity/adoption pay benefits

How to apply
Please submit your CV to express your interest, and we will arrange a conversation about the role and how to formally apply.

Applications will be a short supporting statement (no more than 500 words) outlining your suitability for the role along with CV by Sunday 9 November 2025.

Interviews: Week commencing 25 November 2025 (held online).

Join a compassionate, mission-driven organisation leading the way in digital fundraising for a vital cause.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Fundraising & Marketing Manager
Location: Remote (UK-wide)
Salary: Up to £40,000 (DOE), 4 days considered
Reports to: CEO
Closing date: Friday 29th November at 12pm

Bamboo Fundraising Recruitment are delighted to be partnered with REMAP to find their next Fundraising & Marketing Manager.

They’re a unique national charity that designs and provides bespoke equipment and adaptations to help disabled people live more independent, fulfilling lives… all free of charge.

Every single item they create is one-of-a-kind, made by a UK-wide network of brilliant volunteer engineers, craftspeople, and innovators. And now, they’re looking for a creative, strategic, and passionate Fundraising & Marketing Manager to help them reach even more people who need their life-changing support.

The Role
This is a hands-on, high-impact role leading both fundraising and marketing at the heart of a growing charity. You’ll be responsible for building their profile, diversifying income streams, and developing powerful communications that showcase REMAP’s extraordinary impact.
You’ll work closely with the CEO and a small, passionate team - including a Communications Officer and Public Fundraising Officer - to deliver bold strategies that strengthen their brand and financial sustainability.

What You’ll Do

• Develop and deliver an inspiring fundraising strategy spanning trusts, corporates, individuals, legacies, and community giving.
• Build and nurture lasting relationships with funders, partners, and supporters.
• Oversee marketing and communications, ensuring our story reaches and moves the audiences that matter most.
• Champion our brand, raise national awareness, and create digital campaigns that celebrate innovation and inclusion.
• Support and empower volunteers, staff, and supporters to become part of REMAP’s movement for independence.
• Embrace digital innovation - from AI tools to CRM insights - to drive smarter, more impactful fundraising and marketing.

Who You Are

• A skilled fundraiser with a track record of winning grants and developing diverse income streams.
• A confident communicator and storyteller who can turn complex ideas into compelling narratives.
• A creative marketer who knows how to build visibility, engagement, and trust.
• Collaborative, proactive, and comfortable working across a national network of passionate volunteers.
• Driven by purpose - and inspired by innovation, equality, and inclusion.

Why REMAP?
You’ll be part of a close-knit, forward-thinking team that values creativity, compassion, and impact. You’ll help power a movement that combines engineering brilliance with human kindness - transforming thousands of lives each year.

Sound like your kind of challenge?
Join and help make independence possible for everyone.

Apply by Friday 29th of November at 12pm
For an informal chat about the role, apply with your CV and a team member will reach out

Senior Campaigning Copywriter
Reference: NOV20256844
Location: Flexible in UK
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We're looking for a new Senior Campaigning Copywriter to join our Copywriting team. This position takes a lead role in our campaigning communications, using the power of language to present complex policy issues in a way that drives change and mobilises people to take action.

You’ll be responsible for delivering and developing our fortnightly email newsletter for campaigning supporters, called Action for Nature, working in close collaboration with the Campaigns team. You have your own experience of campaigning, be politically engaged, follow the news agenda, and be able to respond to emerging situations.

You’ll be responsible for ensuring the RSPB's tone of voice, house style and brand expression are consistently reflected across the RSPB’s communications channels - and particularly in our campaigning voice.

You’ll be an advocate for the section, championing the RSPB’s brand, tone of voice, values and processes with internal and external stakeholders to achieve buy-in.

Essential skills, knowledge and experience

• Evidence of strong, accurate and persuasive writing skills.
• Campaigning experience, in a work, personal, or voluntary capacity.
• Interest in nature conservation.
• Proven ability to take complex policy issues and present them in a way that inspires people to take action.
• Proven ability to write engaging copy for a range of audiences, from RSPB members and potential supporters to politicians.
• Excellent editorial skills and attention to detail.
• Flexibility to react to emerging situations and adjust communications where necessary.
• Confidence to influence peers and colleagues and take a decisive approach to reconciling conflicting feedback from stakeholders.
• Experience in presenting creative rationale to achieve buy-in from colleagues.
• Excellent understanding and knowledge of communications channels and best practice in writing for each, including print, web, social, email, digital media and film.
• Experience of working in the non-profit sector.

Closing date: 23:59, Sunday 30th November 2025
We are looking to conduct interviews for this position from 8 December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Contract Type: x3 Fixed Term for 12 monthse 

Location: We're looking for candidates from Birmingham, London and Manchester/Leeds (Hybrid working with an expectation to be in a centre at least 3 days a week to support the team and develop relationships with local partners, so flexibility and a love for collaboration are key)

Assessment Centre: Manchester 1st of December / Birmingham - 3rd of December / London 9th of December

Are you passionate about creating life-changing opportunities for young people? Join The King’s Trust as our Health and Social Care Delivery Partnerships Development Manager and play a pivotal role in shaping partnerships that open doors to meaningful careers.

You’ll work at the heart of our national delivery strategy, building strong, commercially viable relationships with health and social care employers to support young people into sustainable employment.

In this dynamic role, you’ll lead on developing and managing partnerships across high-need areas, aligning with local delivery teams and national networks. Your commercial acumen, sector knowledge, and ability to translate strategy into action will help us maximise our impact. From building new relationships with local employers to onboarding partners to ensure compliance, performance management and safeguarding, you’ll be a key player in delivering high-quality, inclusive services that reflect our values of empowerment, diversity, and integrity.

We’re looking for someone who brings deep understanding of the health and social care employer landscape, a strong grasp of data and impact measurement, and a genuine commitment to improving young lives. If you’re ready to lead by example, drive innovation, and help shape the future of youth employment, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health and Social Care Delivery Partnership Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health and Social Care Delivery Partnership Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This is a hybrid role, wrking two days a week from any Ronald McDonald House or office. 

Ronald McDonald House Charities UK is seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team. This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Strategy Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans for mid and major donors, enhancing their connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management 

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Knowledge & Experience 

• Experience in managing and reporting on income and expenditure budgets, with proven experience meeting or exceeding income targets
• Experience and knowledge of digital tools, channels and tactics for raising money from individuals and deepening engagement
• Experience of using audience insights and segmentation tactics to improve results
• Creative thinker with a proactive approach to problem-solving and innovation.
• Collaborative, able to work effectively across teams and support our collective success
• Proven experience in delivering multi-channel individual giving campaigns across acquisition and/or retention
• Strong understanding of donor stewardship and relationship management
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences
• Analytical mindset with experience in using CRM systems to report on performance and optimise campaigns
• Highly organised with strong project management skills and the ability to manage multiple priorities.
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Desirable - Experience of working with agencies

About The Role

This role will support the growth, development, and delivery of our Bespoke events portfolio. You will be involved in multiple aspects of Bespoke events team projects, recruiting supporters, stewardship planning, creation and evaluation and maximising fundraising opportunities for the Society. Working alongside the Bespoke Events Officer and Bespoke Events Manager to meet both income and expenditure targets and contribute to the wider team’s goals and strategy.

Please note this is a fixed term contract for up to seven months.
 
About you

- Be enthusiastic, organised and target-driven.
- Experience in copyrighting, and building marketing or stewardship communications, and be comfortable taking ownership of a project area.
- Be able to give and receive feedback, prioritise your own workload and make decisions based on data or insight.
- Be keen problem solver, capable of working under their own initiative whilst collaborating with our colleagues across the Events Team. 
- Be comfortable managing smaller events on the day alongside other team members.
- Verbal and written communication skills to liaise with a diverse range of stakeholders and fundraisers.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail as you will be supporting with our Events.
- Be a self-starter and incredibly motivated.

What you’ll focus on:

- Planning, organising and managing Memory Walk events with internal and external stakeholders to ensure success.
- Lead on delivery of wider project areas such as internal communications.
- Build, monitor and manage income and expenditure budgets, along with participant numbers, to ensure we hit our ambitious targets.
- Stewardship planning, creation and evaluation
- Internal processes
- Delivering exceptional supporter care

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The Talent Set is delighted to partner with a charity organisation to find a talented Interim Internal Engagement Manager. This vital role focuses on fostering employee engagement and internal communication to support organisational goals during a temporary period of change.

 

Key Responsibilities

· Develop and implement internal communication and engagement strategies grounded in audience insight, organisational objectives, and storytelling principles.

· Collaborate with stakeholders to understand internal needs, shaping initiatives that effectively influence, inform, and inspire colleagues.

· Manage and optimise internal communication channels, using digital and social platforms to foster inclusive, two-way dialogue with staff.

· Produce clear, engaging, and consistent content, applying strong editorial and writing skills to ensure alignment with organisational values.

· Plan and deliver campaigns and engagement activities that promote a positive, collaborative workplace culture.

· Support change management and sensitive communications, ensuring transparency, consistency, and professionalism in all messaging.

· Build trusted relationships with colleagues at all levels to ensure communication strategies resonate, drive participation, and strengthen organisational connection.

Person Specification

· Proven experience in internal communication, employee engagement, or related roles within a charitable or similar organisation.

· Excellent communication skills, capable of translating organisational messages to diverse audiences.

· Strong organisational and project management abilities, with an ability to manage multiple initiatives simultaneously.

· High levels of emotional intelligence, with an understanding of organisational culture and change processes.

· Ability to influence and build rapport with stakeholders across various levels.

· Self-motivated with a proactive approach to identifying and solving engagement challenges.

· Demonstrates integrity and professionalism aligned with the values of a charity organisation.

 

What’s on Offer
Salary: £38,000 - £44,000 pro rata

6-month contract (early December start)

Mainly home working with occasional monthly travel to Birmingham

 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

 

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025

 

Head of Services and Impact

Location: Remote / Hybrid (minimum of one day per month at Cavell’s offices in Redditch, Worcestershire)

Employment Type: Full-time

Salary: £55k – £58k

Cavell is transforming the lives of nursing and midwifery professionals facing hardship or crisis. Domestic abuse, cancer or financial hardship can happen to anyone, but who cares for the Carers when they need help?

As part of its 2026 – 2029 strategy, Cavell are seeking to diversify their services to ensure the support offer meets the evolving needs of the nursing and midwifery workforce. 

They are recruiting for a dynamic and compassionate leader to join the Senior Leadership Team, offering empowering line management to the Support team, leading on a data and insight strategy, driving service planning and improvement, working collaboratively to support the funding and marketing teams, identifying opportunities for new projects and services and leading Cavell’s insight and evidence work.

Key Responsibilities:

• Service Delivery and Oversight: Provide strategic and operational leadership for Cavell’s support team, overseeing casework delivery, monitoring workloads and ensuring service quality and consistency.
• Evaluation, Impact and Continuous Improvement: Designing and implementing robust evaluation frameworks, producing reports and dashboards, using insight to drive continuous improvement and ensuring Cavell’s impact evidence supports internal learning and drives external credibility.
• Funding and Partnership Support: Identify and shape funding opportunities, provide up-to-date data to strengthen bids, support the development of theory of change models, co-develop case studies and contribute to financial planning.
• Research, Insight and Opportunity Development: Conduct and commission research into external services, monitor national and local policy developments and funding landscapes and share insights on emerging needs.
• Championing the Nursing and Midwifery Workforce: Lead Cavell’s insight and evidence work, identify and analyse trends and systemic issues, collaborate with colleagues to translate data into compelling narratives and represent Cavell at external meetings.
• Leadership and Collaboration: Act as a senior leader within Cavell, building a strong, supportive working relationship with the Support team, foster cross-team collaboration and offer effective line management and development.

The Ideal Candidate

You’re an experienced charity leader with an empathetic, compassionate and proactive approach. You will have knowledge of support services and grant making systems and processes and competency in project management. You will have excellent communication and relationship management skills and live and breathe principles of Diversity, Equity and Inclusion.

We are looking for someone who:

• Has experience of coaching and developing a high-performing team.
• Has a sound understanding of governance, safeguarding and data protection.
• Has experience of researching need to inform the development of new products or services.
• Prides themselves on having effective negotiation and influencing skills as well as a good attention to detail.
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Our ideal candidate will also:

• Have experience in capturing and recording case studies and impact stories (desirable).
• Have experience of supporting survivors of domestic abuse (desirable).
• Hold a valid driving license (desirable).
• Have a Mental Health First Aid or similar qualification (desirable).

What Success Looks Like:

• The support team are engaged, supported and empowered to thrive.
• Cavell has an effective data and insight strategy, and the voices of nurses and midwives are amplified to contribute to national policy discussions.
• The service offer at Cavell meets the evolving needs of nursing and midwifery professionals with robust evaluation frameworks in place.

Benefits:

• A flexible, supportive working culture.
• 38 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application Process

Please click on the application page to download the full job pack prior to applying.

• Apply with your CV and a Cover Letter outlining why you’re interested in this role and how your skills and experiences would make you successful.
• There will be a 2-stage interview process with a virtual interview w/c 8th December and an in-person interview w/c 15th December.
• References and DBS check (upon successful offer).

Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 15 November 2025

Contract status: Global post, full-time

Start date: December 2025

Contract duration: Permanent

Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States). 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.

The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.

You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.

You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.

We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management. 

Make a lasting impact for care workers across the UK.

Are you a creative multitasker who loves bringing ideas to life — from concept to delivery?
The Care Workers’ Charity is looking for a Marketing & Logistics Officer to help us deliver inspiring campaigns, impactful communications, and seamless events that celebrate and support the nation’s care workforce.

You’ll play a vital role in managing logistics for national events, creating engaging marketing content, and helping our small but mighty team reach more care workers and supporters than ever before.

What you’ll do:
✨ Support the planning and delivery of campaigns, conferences, and fundraising events — from idea to execution.
✨ Design and coordinate marketing materials, from leaflets and videos to digital content.
✨ Manage event logistics including travel, accommodation, collateral, and supplier coordination.
✨ Create social media posts, newsletters, and website content that engage and inspire.
✨ Use AI-powered tools (like Canva and ChatGPT) to boost creativity and efficiency.
✨ Keep our event and campaign calendars running smoothly with your organisational flair.

What we offer:
�� Remote-first working, with travel for events and meetings across England.
�� £27,000–£29,000 per year (depending on experience).
�� 25 days’ annual leave + bank holiday's, flexible working patterns, and wellbeing support.
❤️ A friendly, inclusive team making a real difference in social care.

If you’re organised, creative, and passionate about social impact, this is your chance to shine in a role where every day helps make care workers visible, valued, and supported.

Apply now and help power our mission at The Care Workers’ Charity!