Supporter Insight Manager Jobs in Westminster, Greater London

We're seeking a proactive and self-motivated Events Coordinator to join our team. As our Events Coordinator, you'll be responsible for planning, organising, and delivering a variety of events, including symposia, the biennial prizegiving ceremony, board meetings and committee meetings, as well as assisting with general administrative tasks.

Your role will require you to be highly efficient and detail-oriented, ensuring that all event logistics are meticulously managed and events are executed flawlessly. As a self-starter, you'll work independently, taking ownership of the event planning and delivery process from start to finish. Your ability to prioritise tasks, meet deadlines, and maintain a high level of organisation will be critical in successfully managing multiple events and tasks simultaneously.

If you thrive in an environment where you can take the initiative, demonstrate your proactive nature, and showcase your efficient approach to event coordination, we invite you to apply for this exciting opportunity.
 

About Rank Prize

Founded by Lord Rank in 1972, Rank Prize stimulates and celebrates research in optoelectronics and nutrition, the two fields of research at the heart of Lord Rank’s interests and businesses. We not only award substantial prizes in recognition of significant advances in the relevant fields of science, but also actively promote the extension and spread of knowledge in these areas of research. Our initiatives include organising symposia, sponsoring lectures, and awarding grants to support training and facilitate career development, with a special focus on students and early career researchers.
 

Rank Symposia

Our symposia provide a unique platform for scientific exchange, facilitating in-depth discussions and exchanges of knowledge among participants who have expertise in a particular subject relating to optoelectronics or nutrition. Our symposia play a crucial role in advancing scientific knowledge, promoting interdisciplinary collaboration, and stimulating further research in the fields. 

Our symposia are intentionally kept small, ensuring a focused and engaging experience for all participants. With approximately ten internationally-recognised speakers at the forefront of their respective fields, these symposia bring together a select group of brilliant minds, eager to share their groundbreaking research and insights. Alongside these distinguished speakers, we also invite around 20 early-career researchers, recognising the importance of nurturing the next generation of scientific pioneers.

By fostering an intimate and inclusive environment, our symposia inspire intellectual growth, spark innovation, and cultivate a vibrant scientific community. We believe that these transformative gatherings have the power to ignite new ideas, drive research breakthroughs, and ultimately shape the trajectory of scientific advancement.
 

The Rank Prize

The Rank Prize is a prestigious award recognising significant contributions in the fields of nutrition and optoelectronics.  The Prize is awarded biennially at our prizegiving ceremonies.  These events gather an audience of around 150 distinguished individuals including renowned professionals, academics, influential leaders and experts in the fields of nutrition and optoelectronics, who come together to celebrate the outstanding achievements and contributions of the honoured recipients.
 

About you

Our ideal candidate for the role of Events Coordinator is a highly organised and detail-oriented professional, with a passion for creating memorable and impactful events. You have a proven track record of successfully planning and executing a variety of events, demonstrating exceptional project management skills and the ability to handle multiple tasks simultaneously. Your excellent communication and interpersonal skills allow you to effectively collaborate with academics, team members and venues, ensuring seamless coordination and delivery of outstanding events.

With a creative mindset and a proactive approach, you anticipate challenges and implement innovative solutions. Your ability to thrive in a fast-paced environment, coupled with your strong attention to detail, enables you to consistently deliver high-quality events that exceed expectations. Overall, you are a driven and enthusiastic individual who is committed to creating exceptional experiences for all event attendees.
 

Location

We all work from home, however travel and overnight stays are required as part of the role.  You'll attend around three symposia a year, which usually run from Mondays to Thursdays and are currently held in the Lake District.  You'll also attend up to three half-day meetings in London a year, which may require overnight stays depending on how far away from London you live.  The biennial prizegiving ceremony is also held in London. It would be helpful if you had a full UK driving licence and access to your own car.

Please note that we can only consider you for this role if you reside in the UK and have the right to work in the UK.

What we offer

• 25 days of annual leave plus bank holidays (which will be pro-rated for a 0.8 FTE position) in addition to office closure between Christmas and New Year
• A £1,200 working from home allowance
• All the necessary equipment to work from home
• 7.5% employer pension contributions
• Life Assurance, Group Income Protection and Critical Illness Cover
• A generous staff training budget

Key dates

• The deadline for applications is 23:30 Sunday 30 June
• Invitations to interview will be sent via email on or before Friday 5 July
• Interviews will be held on Wednesday 10 July via Zoom
• Start date ASAP
   

Regrettably we won't be able to provide feedback on unsuccessful applications and if you haven't heard from us by Friday 5 July then unfortunately your application has been unsuccessful on this occasion.

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional Programme Administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.

This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team. 

Please also complete the online interactive equal opportunities monitoring form as part of your application. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Salary: £30,000 (+ London weighting if applicable)

Location: London office, with an optional hybrid model, but expected to be in the office at least two days a week. Open to remote working if based in one of our target regions - feel free to enquire. The job will require UK based travel (more details in job description)

Hours: Five days a week (flexible and HnH operates a nine-day fortnight)

Contract: 24 month - Fixed Term Contract 

Benefits: 

-9 day working fortnight, with one full day off every two weeks

-25 days annual leave + statutory holidays including Christmas to New Year

-Hybrid working

-Generous pension scheme

-Staff Learning Fund

-Enhanced parental benefits package 

We reserve the right to close applications should we have a reasonable number of shortlisted candidates early on.

We will be holding interviews for the role online on the 9th and 10th July. 

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple: To monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Over the last five years, we have grown steadily, with our research and intelligence work exposing and undermining the far right, even foiling a murder plot, our community engagement providing expertise to vulnerable communities and our work in schools growing to teach young people to recognise and challenge prejudice and hate.

About the role
The Community Outreach Officer will deliver on helping the communities susceptible to the far right. As part of the policy team, they will have access to research and policy insights on the issues which are causing tension and divisions in communities and where these tensions are most acute, and use this to devise locally-led solutions in partnership with key figures in the community and relevant sectors.

They will have experience in community organising, whether through employment or voluntary work, and use this experience to develop an organisational strategy for addressing far-right organising and hate-based community tensions. Part of the strategy will include a plan to extend and deepen HOPE not hate’s existing relationships in key areas across the UK. It will also involve designing and publicising resources, developing and delivering training and writing regular briefings. 

Willingness to work with a variety of stakeholders is important. The role will include liaising with local authorities, national and local organisations and grassroots community activists to build and facilitate the design of locally-led community resilience strategies. There will also be access to our existing networks and relationships across relevant sectors e.g. migration and refugee sector, community cohesion and local authorities. An understanding that communities and community groups are the experts on their own needs is crucial – solutions should be developed with, not for, those most impacted.

This role requires travel around the UK to support areas where help is needed. Please get in touch if you have further questions about what this would mean.

Key responsibilities

• Working with the research team to distribute and explain information on local risks. 

• Working with relevant stakeholders to share solutions and best practice, including through meetings and events.

• Developing resources and guides to support stakeholders to build more resilient communities.

• Developing and delivering training to support key stakeholders in responding to rising tensions and responding to hate.

• Using data and polling to target areas and solutions locally.

• Travelling to meet key stakeholders in communities affected.

General Responsibilities

• Maintain and promote the mission of HOPE not hate.

• Uphold HOPE not hate’s values when working with communities, stakeholders and colleagues.

• Participate in events and activities to showcase the work of HOPE not hate

• Attend agreed supervision and review meetings with your line manager.

• Contribute creatively to the future development of HOPE not hate.

• Identify and undertake other duties as appropriate to this role.

Skills requirements:

• One or more year’s experience in community engagement.

• Experience of delivering training, or confidence in public speaking.

• Experience of working alongside partners to develop work. 

• Ability to work independently. 

• Highly organised and able to structure and manage workload.

• Strong communicator with ability to discuss sensitive and emotive issues in tense environments.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.​

• Location: Hybrid Variable (either tie to London and / or Bristol office) or Home Based
• Closing date: 5th June 2024
• Interview date: w/c 10th June 2024

CHANGE LIVES IN A LIFE-CHANGING CAREER

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

ABOUT THE ROLE

We’re looking for a People Systems and Insight Analyst with experience in systems, data and reporting, and has strong analytical skills to join our passionate team.

As part of the People and Culture Directorate, you will play a critical role in managing and optimising our people systems. You’ll be enhancing the functionality of our systems and processes, so that we work efficiently and effectively, and our workforce has a seamless ‘user experience’.

Not only will you use your strong insight and analytical skills to investigate a range of internal and external data sets, you’ll also find compelling ways of presenting data to help us to answer key questions about our people and will actively make evidence-based recommendations that move us closer towards our goals.

But this is not just a number crunching job – to be successful in this role, you will be driven to seek out continuous improvements. You’ll be a strong and engaging collaborator and a skilled project manager, who builds relationships across the directorate, the leadership team and the wider organisation with ease. You’ll be at the forefront of change and will be instrumental in initiating and maintaining a culture which centres evidence, insight and continuous learning.

WHAT WILL I BE DOING?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Manage and optimise our people systems, enhancing the functionality of our systems and processes, and resolving issues as needed to ensure a seamless ‘user experience’ for our workforce.
• Responsible for internal and external reporting, supporting various business processes (e.g. establishment, payroll and budget, workforce planning, benchmarking).
• Produce bespoke reports and dashboards for a variety of stakeholders at all levels across the organisation to support data-driven insight.
• Generate strong, evidence-based analyses and recommendations, and present data to colleagues in a concise and compelling way to improve organisational understanding of people data and insight.
• Identify and design improvements to our people systems and processes as needs arise, to drive effectiveness and efficiency.
• Manage, deliver and contribute to projects related to our systems and processes, in collaboration with the key stakeholders.

WHAT DO I NEED?

The key skills we’re looking for in this role are:

• Significant experience of working with people systems (HRIS, ATS), including trouble-shooting, making improvements and implementing required changes and updates.
• Excellent analytical skills with the ability to extract, collate and manipulate data from a variety of data sources.
• Proven experience of analysing and interpreting data and disseminating findings and recommendations in engaging ways.
• Experience in using data visualisation software (e.g., PowerBI).
• Demonstrable experience of making improvements to processes and systems.
• Project management skills with ability to deliver cross-functional projects through effective management of internal and external stakeholders.
• A collaborative, partnership-oriented approach, with a passion to make a difference.

WHAT WILL I GAIN?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing and Development days: four days a year to do what works for you
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

ACCESSIBILITY

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

For more information and to apply, please click on the Apply button. To arrange an informal chat, please contact Donata Kidikaite.

CRM Project - Workstream Lead

Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.

We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.

What you will do as the CRM Project Lead?

· Ability to manage deadlines and project work

· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof

· Ability to build working relationships with both internal and external stakeholders

· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)

· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live

If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.

This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential. 

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

Prospectus is delighted to be partnering with Starlight Children’s Foundation, in the recruitment of their new Head of Data & Business Insight. Starlight is the national charity for children’s play in healthcare. The charity supports children to enjoy the power of play to boost their wellbeing and resilience during treatment, care, and recovery from illness. Their mission is to enable all children in the UK to have their right to play protected and provided for when they are receiving healthcare – in or out of hospital. This is a pivotal role in the charity, in which you will capture and harness the power of information to help drive the organisation forward. This position is offered as a permanent, full-time role and will report to the Director of Finance & Organisational Effectiveness.

This is an exciting opportunity for an experienced, business-driven, and forward-thinking CRM professional to join the Leadership team at Starlight as Head of Data & Business Insight. Used to managing the big picture of data, insight and IT in an organisation where evidence-based decision making is key, you’ll think creatively, find pragmatic solutions and be used to juggling multiple priorities in a fast-moving environment. With a real focus on Fundraising Data and Insight, though working closely with colleagues across the organisation, you’ll be skilled in being both supportive coach and critical friend, able to encourage and to challenge the thinking of those around you. As a member of the leadership team, you’ll role model efficient and effective working and the behaviours and values that are key to our success. You will have a real desire for effective working, looking to improve the efficiency of CRM systems and processes, as well as ensuring the charity has an efficient and secure infrastructure to support effective working across Starlight.

To be successful in this role, you will have demonstrable experience in using data to drive evidence-based decision making to grow fundraising income in a small or medium sized organisation. You will have solid experience of driving business results and of building business thinking in colleagues, influencing, and challenging as needed, together with substantial experience of working with and generating insight from high-volume databases within a fundraising environment. You should have strong experience in organisation wide efficient and effective data management, as well as experience in managing change projects, working alongside, and influencing key stakeholders to achieve the best outcome for the organisation. You will need to have a commitment to personal growth through self-awareness and self-management, together with good working knowledge and understanding of cyber security. You will need to enjoy being part of a small team where individuals thrive on working outside of their designated roles from time to time to get things done. Although not essential, experience of using Power BI / Power Query / DAX for data analytics would be advantageous.

To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for a second role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply:

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: Wednesday 12th June 2024 at 12 noon

Interview Date: Wednesday 19th June 2024

Job title : Data Analyst  

Reporting to : Director of Projects, Data and Insight

Salary : Up to £35,000 per annum (depending on experience)

Hours : Fixed term for 12 months, 37  hours per week, flexible working patterns will be considered

Location : Hybrid if within commutable distance to our Head Office in Leeds or remote home based

Heart Research UK are seeking a highly motivated and detail-oriented Data Analyst to join our team. This role is based within our Projects, Data and Insight Department, reporting to the Director of Projects, Data and Insights.

The ideal candidate will be responsible for interpreting data, analysing results, and providing insights to drive decisions. The Data Analyst will work closely with cross-functional teams to deliver a variety of reports and identify opportunities for improvement.

You will enjoy developing strong relationships, have problem-solving and organisational skills and an inquisitive mind.
 

Key responsibilities

• Data-Driven Decision Making: Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making. Ensure data is relevant, accurate, and accessible by creating, maintaining, and promoting dashboards (through Power BI)
   
• Fundraising and Marketing Effectiveness: Provide detailed reporting on the effectiveness of our campaigns. provide data insights following the and recommendations for future and work with teams to develop testing and continuous improvement plans to improve future outcomes and
   
• Supporter Insights: Deliver meaningful insight into our supporter base to support our donor acquisition and retention objectives. Build segmentations to be used for targeting.
  
   
• Impact Reporting: With the Director of Data, develop comprehensive impact reporting frameworks, tracking the effectiveness of our charitable activity, and providing the Senior Leadership Team with actionable insights to drive improvements.

About Heart Research UK

Every five minutes someone dies from heart diseases in the UK, and it is likely that we will all be affected one day, if we aren’t already. At Heart Research UK we are tackling this problem head on. Our work focuses on developing lifesaving medical research to find new treatments and cures, delivering ground-breaking training and education, and helping communities to improve their heart health. We won’t stop until there are no more deaths from heart diseases.

Our values:

Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.

Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.

Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.

Our people:

We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds and Birmingham offices, and travel to events around the UK.

We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits. 

This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. 

We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.

Interviews will be on in person at our offices in Leeds City Centre, and we will be interviewing suitable candidates throughout the recruitment period and reserve the right to withdraw the role if it is filled prior to 12th June 2024.

We’re looking for a new Fundraising Executive Team Lead to lead our friendly and creative team of fundraising executives.

Fundraising Executive Team Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits 
Salary Band: Band F1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

We’re always ready to go the extra mile to support and inspire the thousands of people out there doing something amazing for people affected by MS.

We work closely together to achieve an annual income of over £4.2 million.

It’s our job to make sure that our supporters have a fantastic experience from the moment they contact us.

As our team lead, you’ll be providing the day to day management of our 3 Fundraising Executives.

You and your team will provide exceptional stewardship and customer care to our supporters, as well as project support to our wider Community and Events function. And will help coordinate a range of fundraising activities to achieve income targets.

As well as managing your direct reports you’ll support individuals who are taking part in our many challenge events or organising their own DIY fundraising.  And there’ll be plenty of opportunities to attend events and see our work in action!

Our aim is to make it as easy as possible for people to achieve their goals.

Providing the tools, advice and support they need to reach their potential, feel valued and form long term relationships that mean they continue to fundraise for us in future.

You’ll be super organised, fantastic at relationship building, enjoy creating processes, and have great customer care and communication skills. You'll work closely with our supporters, volunteers, local groups and our wider fundraising team.

You’ll be from a supporter or customer care background.

And ideally be able to demonstrate some understanding of community and events fundraising, supporter journey development, and extensive use of customer relationship databases.

If you’re enthusiastic and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 7 June 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Download the full briefing document from our website to learn more about the brief and how to submit a proposal outlining your experience, approach, and budget. 

Purpose

We are seeking an organisation and/or two individuals to deliver clinical supervision to Redthread youth workers and managers (in separate clinical groups) who are based in London and Birmingham in the context of trauma-informed practice so that they can undertake their roles safely and effectively.

About Redthread

Redthread is a multi award-winning charity with over 20 years experience of delivering pioneering youth work in hospitals and other health settings. We work across hospitals in London and Birmingham with 11-25 year olds who are affected by grooming, sexual and criminal exploitation, violence, emotional and physical harm, mental health issues, domestic violence and modern slavery. We also support children and young people in the online space to reduce the impacts of violence, and with those experiencing a range of health conditions, who are vulnerable and in need.

Our model is pioneering, and we train NHS staff so they are able to identify and better support children and young people affected by violence in health settings. We amplify the voices of children and young people and use our evidence and insights from working with them to adapt and innovate our work, support service improvement, and influence regional and national government.

About our team

We are a diverse organisation and it is critical that our staff have access to the right clinical supervisor to feel safe, reflect on their practice, and manage any work-related vicarious trauma.

1 Our team includes Youth Workers and Senior Youth Workers (20), Young Women’s Workers (3), Team Leaders (7), Managers and a VAWG Lead (5), and our Head Office staff. You will be responsible for providing clinical supervision to our hospital based staff and managers and may need to (on an ad hoc basis) support Head Office staff as and when required/upon request.

The Redthread model of Clinical Supervision

● Redthread acknowledges that its practitioners regularly encounter exposure to trauma/distress in their work with young people which has the potential for an increased risk of them experiencing compassion fatigue and vicarious trauma.

● The Redthread model of supervision acknowledges the emotional impact of our work on our practitioners/managers and provides time and tools to process feelings, build resilience, and practice self-care.

● Redthread supervision is trauma-informed and acts as reflective practice.

● Redthread provides fortnightly face-to-face group supervision and, upon request, 121 clinical supervision (either face to face or online) that takes place in a safe and consistent location and that enables a pause in practice.

● Clinical supervision is non-managerial support and is not case management.

Deliverables

● Create a safe space where open and transparent conversations can take place.

● Bring a supportive challenge to practitioners to enable them to think differently about their work and consider alternative perspectives.

● Be empathetic and consistent.

● Facilitate growth in practitioners and development of their practice.

● To provide 121 clinical supervision to staff (upon request).

● To provide fortnightly group clinical supervision to staff for up to 90 mins.

● Bi-monthly workshops on trending topics/themes.

2 ● To feedback on key themes and issues.

● To critically review if Redthread is embedding a Trauma Informed response within the organisation.

● Ad-hoc debrief and support to teams between supervision.

● Provide an immediate report of any significant wellbeing or safeguarding concerns for team members or young people to Redthread.

● Hold a bi-monthly catch up meeting with the Director to ensure lines of communication are open and dialogue is constant.

● Provide reasonable notice of any occasions when they will not be available on their regular day due to annual leave, other commitments, excluding emergencies.

● Report any concerns regarding Health and Safety, Safeguarding, Data Protection and Equal Opportunities to the Director.

● Maintain registration and accreditation with the appropriate professional regulator (British Psychological Society, British Association for Counselling and Psychotherapy).

● Confirmation of appropriate professional insurance for the role (copy of insurance policy to be provided)

● Maintain independent clinical supervision arrangements external to Redthread.

We have an exciting opportunity for a Fundraising Research & Stewardship Executive to join The London Clinic on a hybrid working model.

Job Profile

Your role will be to research and monitor a pipeline of prospects, and work with the team to update and steward current donors, also identify and research new prospects and community and corporate partners. You will also carry out research to support fundraisers to make informed decisions to engage, cultivate, and solicit gifts from prospects and peer to peer networks.

You’ll provide insights into new areas of prospecting to continually replenish the pipeline with high-capacity prospects in order to meet current and future income and community outreach targets. You will support the development of stewardship documents for donors, with related statistics and outcomes information and stories. This will include playing a role in managing our charity governance group internally.

Job Type: Full-time, permanent position - 37.5 hours per week.

Shift Pattern: Monday to Friday - core hours 9am – 5.30pm.

Job Location: Park Square West, London, NW1 4LJ (Close to Regents Park/Baker St tube stations).

Salary: Competitive attractive inclusive salary of £35,000 p.a.

Benefits package: We offer a comprehensive package which includes:

• A contribution pension scheme (total annual contribution up to 20%)
• Private Medical Healthcare
• 33 day’s annual leave (inclusive of bank holidays)
• Season ticket travel loan
• A wide range of discounts with a variety of retailers and services.
• We also offer excellent career development; with clear career pathways and access to further education.

Key Duties

• Lead and carry out prospect research activity, including proactive research into new prospects, including individuals, trusts, or companies.
• Carry out research and engage with community partners.
• Create prospect profiles as needed to inform engagement with supporters and potential supporters.
• Maintain a prospect management system that provides accurate reporting.
• Undertake due diligence and corporate risk assessment on potential funders.
• Keep up to date with market and philanthropic trends and use this to inform our research approach.
• Build relationships with consultants and staff through the Clinic to build beneficial collaborative working to identify donors.
• Creating marketing materials

Skills & Experience

• Previous experience working for a charitable organisation.
• Experience of developing fundraising strategies for a charity
• Understanding of how to research potential donors and supporters
• Adaptable excellent written and verbal communication 
• Strong relationship-building skills with both internal and external stakeholders at all levels

Please apply via our website.

About the London Clinic

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care. Our main hospital spans 8 floors comprising of 150+ patient beds and 10 operating theatres, including a Hybrid theatre and two minimally invasive/day surgery theatres. Speciality areas include, General surgery; ENT; Gynaecology; Hepatobiliary; Neuro-spinal; Ophthalmic; Orthopaedic; Plastic and reconstructive; Robotic; Urology; Vascular & Weight loss surgery (bariatric surgery).

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Closing date: 27th June 2024

Ref 6669

Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Fundraising Executive – Face to Face to ignite change with heartfelt conversations. You will have an opportunity to transform lives, one meaningful interaction at a time.

About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About you
As our Fundraising Executive – Face to Face you will play a pivotal role in our fundraising strategy. You will support our Direct Engagement Managers, to lead multi-channel campaigns, focusing on both Face to Face and Telemarketing initiatives. With an 80% allocation to Face to Face and 20% to Telemarketing, you will be at the forefront of our growth trajectory.

 In this role, you will:

• Assist the Direct Engagement Managers in crafting compelling campaigns to drive donor acquisition and income targets.
• Seamlessly navigate between Face to Face and Telemarketing activities, ensuring campaign cohesion.
• Coordinate the delivery of fundraising materials across various acquisition channels.
• Maintain meticulous records of campaign activities, generating insightful reports for performance evaluation.
• Champion supporter insight and data analysis, driving continuous improvement in acquisition outputs.
• Ensure fundraising activities comply with legislation and best practices, maintaining our fundraising compliance program.

 To be successful, it is important that you have:

• Proficiency in fundraising regulations, with a knack for resolving day-to-day issues.
• Strong project management abilities, delivering complex projects on time and within budget.
• Experience in acquiring new donors through external fulfilment agencies.
• Expertise in monitoring and analysing campaign targets, results, and KPIs.
• Demonstrated proficiency in conducting mystery shops, shadowing site visits, and call listening.
• Track record in developing and delivering materials, as well as training sessions.
• Aptitude for utilising data insights to drive strategic decisions and manage budgets effectively.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and collaborators and supporters of innovation.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working: 
The majority of our roles can be performed remotely in the UK, However, for this role, you will be required to work from our Farringdon Office- London on average 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. This role will require you to visit teams throughout the UK in line with our compliance programme, costs of which will be covered by SCUK.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Prospect Research Manager (Corporate Partnerships)

Contract: 12 Months, Fixed term contract, Fulltime, Maternity Cover

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Corporate Partnerships to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Prospect Research Manager (Corporate Partnerships) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Corporate Partnerships team fosters relationships with companies with a view to driving and encouraging high-value donations, strategic action in supply chains, employee fundraising activities, fundraising products and commercial opportunities, including cause-related marketing and mass participation events. In developing new and existing partnerships the team also initiates dialogue and collaboration on policy and influencing, advocacy and technical service delivery.

About the Role:
You will lead on the development and delivery of a prospect research strategy to support the strategic development of our partnership portfolio. In collaboration with the Senior Partnership Development Manager you will develop and implement a prospect research strategy to grow partnerships and income. You will also oversee all aspects of the prospect pipeline process and present monthly KPI reports to the Partnership Development team, liaising with the Performance and Insights team as required to adapt reports to meet the team's needs.

You will maintain a strong role in understanding and promoting the role of research in enabling our fundraising teams to maximise donor engagement and income, through informed prospect identification, cultivation and stewardship.

More specifically, this includes:

• Proactively identifying prospects that have a strong fit with our strategy in terms of alignment and capacity to give
• Building and managing the prospect pipeline across the team, and leading on 'moves management' to ensure we are effectively managing and supporting potential and existing prospects to have a great experience
• Ensuring our prospect development strategy is understood consistently across the wider Strategic Partnerships team
• Providing recommendations on how to engage prospects, considering motivations and existing networks
• Producing research profiles, reports and biographical briefings
• Developing and utilising internal and external prospect research databases and network mapping systems to identify sources of warm prospects
• Identifying relevant events for Partnership Development Managers to attend for networking and/or insight-gathering purposes, and developing detailed briefs on events speakers and attendees
• Ensuring quality control of prospect research processes and documentation
• Recommending appropriate and cost-effective research tools and manage this part of the expenditure budget.

About you:

• Educated to degree-level/equivalent educational standard, or significant equivalent work experience
• Strong understanding of the role of research in good prospect management, cultivation and stewardship (in commercial or not-for-profit environment)
• Experience carrying out prospect research for corporate partnerships using relevant databases and research tools
• Very strong research and analytical skills, including ability to produce detailed and insightful profiles and network lists for prospective individual and organisation partners
• Ability to analyse complex information and communicate clearly and credibly for delivery to a variety of audiences in written reports, presentations and meetings
• Stakeholder management knowhow to build and maintain great working relationships at all levels, and influence, internally and externally
• Excellent organisational and time management skills, with ability to work under own initiative to meet deadlines and prioritise conflicting deadlines successfully
• Proven ability to translate understanding of business requirements into relevant market research audience insights, with ability to spot, interpret and identify opportunities from market trends
• Experience of using a fundraising or customer relationship management database (at WaterAid we use Microsoft Dynamics).
• Commitment to WaterAid's values (Respect, Accountability, Collaboration, Courage, Innovation, Integrity) and a working style that reflects these.

Closing date: Applications will close at 23:59 on 16th June 2024. Availability for the interview is required week commencing 24th June 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.