Supporter journey manager jobs

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of an ongoing strategy of development, SCAA is looking for a highly motivated, focussed and committed individual to help increase the profile of the service and raise the funding required to continue to provide support across Scotland.

The Partnerships Fundraiser will become a pivotal role for SCAA so we are looking for the right person to take the SCAA lifesaving message to corporate partners and help them deliver a real impact on lives across Scotland. The successful candidate will be expected to develop the role to assist SCAA in achieving their ambitious goals. They will achieve this by developing a portfolio of transformational partnerships that drive strategic growth. The Partnerships Fundraiser will be part of a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money. As well as working alongside the fundraising and communications team the successful candidate will be working with the SCAA pilots and paramedics.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport, where our SCAA emergency response helicopters and crew are located. SCAA supports flexible working patterns and hybrid working. It should also be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings.

About You

• Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
• Experience of working with relevant CRM databases.
• Interpersonal and communication skills who can establish meaningful connections with our partners.
• Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
• Ability to demonstrate a commitment to delivering excellence and to implementing and driving continuous improvement practices.
• Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
• Knowledge of appropriate fundraising regulations.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process

First Interviews will take place at our base at Perth Airport in Scone during the week commencing 14th July. Second stage interviews will take place at our base at Perth Airport in Scone during the week commencing 21st July.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 6th July.

Campaign Planning & Data Selections Officer

Contract type: 12 Month Fixed Term Contract. Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £33,266 - £36,000 per year with excellent benefits

About WaterAid

Want to use your skills in SQL to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Campaign Planning & Data Selections Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Data Selections team works with stakeholders across the entire Fundraising directorate. This is a great role to quickly learn how charities use data for their fundraising communications.

About the Role

As our data savvy Data Selections Officer, you will update and write SQL scripts to enable WaterAid UKs fundraising mass communications, and champion our supporter’s experience ensuring supporters receive communications that are relevant to them. 

In this role you will collaborate with stakeholders across Fundraising, interpreting their data requests into SQL scripts, and work closely with the Data Engineering team to update our data warehouse as the organisations data requirements evolve. 

You’ll also: 

• Review current SQL scripts and optimise them
• Work with teams on setting up, and updating our supporter journeys
• Advise stakeholders on using data effectively, creating variable outputs or segmentation for testing
• Work closely with the Analytics team, implementing their findings and collaborating on propensity models
• Champion data quality, and work with relevant teams to constantly improve the data in the data warehouse.

Requirements

The successful applicant will have a keen eye for detail and be able to interpret natural language data requests into complex SQL queries.

To be successful, you’ll need: 

• Experience of writing SQL syntax, including the creation of views, stored procedures and processes.
• Good knowledge of data protection legislation and its application.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in a Fundraising or charity environment.
• Demonstrable understanding of a data warehouse.
• Previous experience using a CRM system

Closing Date: Applications will close 12:00pm UK Time on July 04, 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Job description – Cara Funding and Communications Manager

This is a critical time to join our dedicated team as we expand our work in response to the growing risk to academics and universities worldwide. Building on our 93 years of experience and partnerships with 135 UK university, this role provides an excellent opportunity for a dynamic fundraiser to grow our support from individual and organisations.

Line Manager: Chief Executive

Objective: The Funding and Communications Manger leads on the delivery of our fundraising strategy to diversify and grow Cara’s income streams.

Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.

Location: Hybrid working - in London office in Elephant and Castle SE1 (2-3 set days per week) and working from home on the remaining days.

Role purpose - responsible for executing fundraising strategy to generate increased income for Cara’s work - identify and cultivate potential donors, manage fundraising events and campaigns, and ensure compliance with fundraising regulations. 

Detailed responsibilities:

· Fundraising Strategy and business plan:

Work closely with the Chief Executive to review and adapt our fundraising strategy and business plan and produce analytics to review performance by income type and to help set stretching and achievable targets and improvement plans for each income stream. Implement and develop fundraising plans, including initiation and management of campaigns. Take responsibility for developing new income streams and products including alumni and legacy giving.

· Relationship Building:

Cultivate and maintain relationships with existing and prospective donors, including individuals, major donors, and foundations. Work with the Cara team to ensure effective relationship management across all donors and lead on donor identification for all income streams. Identify opportunities for pro bono support in support of the Cara strategy.

· Event Management:

Organize and manage fundraising events, ensuring successful execution and high engagement with our target audiences. This includes a schedule of location-based university engagement events (up to twelve per year) to engage existing individual donors, build awareness of Cara’s work, and cultivate new individual donors. Collaborate with contacts at each university to plan, deliver and follow up on each event. Lead on other key Cara events including the annual science and civilisation lecture to ensure that these build the Cara brand.

· Data Management for donor stewardship:

Maintain accurate donor records (on salesforce) and build and maintain fundraising databases for individuals and organisational donors to manage engagement throughout the donor journey. Maintain a view of Cara’s pipeline income to support the work of the Cara management team and reports to support accountability and trustee engagement including return on investment for each income stream.

· Communication:

Prepare and distribute fundraising materials, including appeals, newsletters, social media content, and articles for the website. Develop a range of case-studies profiling the work of Cara (including programmes, university partners, and individual academics). Collaborate closely with the Chief Executive to build the Cara brand through co-ordination of Cara’s presence at events and through priority digital channels.

· Proposal writing

Lead on proposal writing for major donors and philanthropic funding. Collaborate with colleagues on larger grants taking responsibility to overall proposal quality and timely submission. Ensure that the team work to agreed standards on all written reports and proposals to donors.

· Compliance:

Adhering to fundraising regulations, such as those outlined by the Fundraising Regulator, and ensuring that all fundraising activities are ethical and legal. Develop policies and practices to manage risk including appropriate due diligence and gift acceptance policies.

· Trends

Stay up to date on signals and trends in fundraising relevant to Cara’s work and use these to inform our business planning and risk/opportunity management.

Essential Skills and Qualifications:

· Proven success implementing effective strategies to raise income from a range of donors with a focus on major donors.

· Excellent communication and interpersonal skills: The ability to effectively communicate with donors including senior staff at universities.

· Strong writing and presentation skills: Developing winning proposals and presentations. Experience ranging from individual regular donors to six figure grants.

· Project management and organizational skills: Managing fundraising projects and campaigns effectively.

· Research and analytical skills: Identifying funding opportunities, analysing fundraising performance, and making data-driven decisions.

· Team working skills: ability to collaborate effectively with team without firm levers of management control. Ability to motivate and support non-fundraisers to work to best practice.

· Knowledge of fundraising regulations and best practices: Understanding the ethical and legal aspects of fundraising.

· Experience with fundraising software and databases: to manage donor information and track fundraising activities. Experience and/or willingness to learn to use salesforce.

· Demonstrated interest in and commitment to Cara’s mission and objectives.

Benefits of Role

· Challenging and rewarding work, always life-changing, sometimes lifesaving

· Competitive salary

· Team and individual training opportunities

· Commitment to performance and personal development

· Hybrid working, home and office (minimum 2 days each week in the office)

· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

· 25 days plus Bank Holidays annual leave entitlement

· 8% employer pension contribution

· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

To apply

Please send a CV and cover note in response to the following four questions (max 1-page A4 – 11 size font) by 9am (UK time) on 30 June.  Applications that do not follow this guidance will not be considered. 

1. Summarise your experience and skills most relevant to this role

2. Tell us about a fundraising campaign that you have worked on – explain its success, what you did, and what you learnt from it?

3. Having looked at our website (www.cara.ngo) what steps would you take in this role to make Cara’s brand more attractive to potential donors?

4. Which target audience would you prioritise for fundraising in this role and explain why you have selected them and how you might reach them? 

About The Hospice Lottery Partnership:

Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities, with 58% of our income last year directly benefiting our partners. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.

The Role:

We are seeking a dynamic and strategic Head of Sales and Business Development to lead our growth and impact. This pivotal role demands a blend of strategic vision, interpersonal finesse, analytical expertise, and leadership to drive revenue, expand our lottery’s reach, and enhance supporter engagement. You will forge impactful partnerships, develop innovative sales and marketing strategies, and lead a dedicated team while ensuring compliance and stakeholder satisfaction to meet ambitious financial targets.

Key Responsibilities

• Develop and implement innovative sales and marketing strategies to grow lottery participation.
• Build and maintain strategic partnerships to enhance fundraising efforts.
• Lead, motivate, and develop the sales, marketing and business development team.
• Analyse data to derive actionable insights for optimising performance.
• Ensure compliance with regulations and maintain strong relationships with stakeholders.

Person Specification:

Essential Criteria:

• 5+ years of experience in business development, fundraising, or sales.
• Proven track record of achieving revenue targets and building strategic partnerships.
• Exceptional leadership, communication, and negotiation skills.
• Strong analytical skills with the ability to derive actionable insights from data.

Please see attachments for further details on Person Specification 

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Eden Brown Charitie's is currently recruiting for a Legacy and In Memory Fundraiser to join a much loved Charity in Birmingham. You will be a passionate fundraiser who is able to build relationships with supporters, manage a number of innovative campaigns and drive forward the strategy for growth and supporter engagement.

About the role

You will be joining a friendly and face paced fundraising team and will be responsible for delivering income from Legacy and In Memory giving year on year. You will develop the Legacy and in Memory supporter care journeys as well as support the Individual Giving Manager with the development of legacy marketing and in memory fundraising activities.

You will project manage Legacy Marketing campaigns as well as lead and develop the "Free wills month" campaign. You will work with the wider fundraising team to steward in memory supporters and maximise in memory giving. You will also deliver in memory events with the fundraising team.

About you

To be successful in this role you must have had experience in either a Legacy or in Memory fundraising role with a proven track record of delivering income and delivering supporter care journey's. You will have experience of working with a CRM as well as analysing complex data.

Please note that this is a hybrid role with some time spent in the office in Birmingham. Please contact Laura Iliff on 07442607841 for more information.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Benefits

• Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment 
• Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking 
• Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible 
• Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
• Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
• Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
• Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year

The Opportunity  

WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We would like you to join our team of Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach is instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Essential

• Demonstrable experience of successfully working to targets (E)
• Experience providing case management support to a caseload of clients with health and/or employment related barriers·
• Understanding of the practical impact of common health conditions on an individual’s ability to work.
• Ability to manage a caseload of individuals with different needs and goals.
• Practical experience in accessing external support services and well developed networking skills.

Desirable

• Experience of supporting people to obtain or keep work
• Experience of working within health services
• Own personal lived experience of recovery from mental or physical health difficulties

We have two vacancies both full time but one post is for a materntiy cover (12 months).

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 25th of June 2025 at 9am

Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

People & Culture Administrator
Hybrid / London Office | Full-Time | £23,000 – £27,000 | 35 Hours per Week

Are you a natural organiser with a heart for people and a passion for admin done well? Do you want your work to have purpose and impact?

Join Keychange Charity – where care and compassion are at the heart of everything we do.

Keychange is a Christian charity supporting older people and homeless communities across nine care and housing sites in England. Our People & Culture (HR) team plays a vital role in creating supportive workplaces so that our care teams can deliver exceptional service.

We’re looking for a People & Culture Administrator to join our small but dynamic central office team. You'll be the friendly first point of contact for HR queries, supporting everything from recruitment and onboarding to payroll prep and wellbeing initiatives.

What You’ll Be Doing

• Keeping employee records accurate and up to date (Planday & SharePoint)
• Supporting recruitment admin and coordinating onboarding and exits
• Helping managers across our sites with job adverts and employment letters
• Preparing and checking data for payroll accuracy
• Coordinating initiatives like Wellbeing Mentors
• Assisting with the administration of the organisation wide performance management processes (including appraisals and supervisions)
• Supporting internal communications, events, and policy rollouts

You’ll be working closely with our People & Culture Officer, Payroll Lead, and local community managers – a great role if you’re looking to gain broad HR exposure in a values-led organisation.

What We’re Looking For

Essential

• Solid admin experience – ideally in HR, payroll, or finance
• Excellent attention to detail and organisational skills
• Confident using Microsoft 365 (especially Excel, Outlook, SharePoint and Teams)
• A positive, people-first approach – you're helpful, responsive, and discreet

Desirable

• Experience in a charity or care setting
• Knowledge of Planday or other HRIS systems

Why Work With Us

• Purpose-led organisation – be part of something meaningful
• Hybrid working – with 1–2 days in our friendly London office
• 25 days’ holiday plus bank holidays
• Wellbeing support – including 24/7 GP and counselling access
• Recognition and rewards – including Keychange Awards and referral bonuses
• Career development – specialist training tailored to your role
• Pension scheme and Blue Light Card

Ready to Apply?
We’d love to hear from you! Send your CV and a short covering note telling us why this role excites you.

Location: Community based/Hybrid. Living within 45 minutes of Grantham, Lincolnshire; covering an area within  approximately a two-hour radius.

Hours: 35 hours per week, Monday to Friday.

Contract: Maternity Cover for 14 months.

What you will be doing

• Provide guidance and training to support partnerships between people with hearing loss and their hearing dog
• Assess people’s needs and provide advice, guidance, and signposting so they can get the help they need with their hearing loss
• Bring people together in local communities and by connecting our partnership with our Peer Support Volunteers

Key activities

• Manage a caseload of partnership relationships learning about their needs and providing advice, support, and services personally with the help of others
• Offer community days and dog walks in local communities bringing people together
• Provide tailored support to hearing dog partners through remote contact, home and workplace visits, and accompanying them to the vets and other places
• Create and implement partnership support plans, dog behaviour modification plans, dog welfare plans, and risk management
• Continually assess the support need and risks for our partnerships and hearing dogs and ensure adequate plans are in place to address them 

Desired candidate

The successful candidate is confident in their dog training and handling ability. They are experienced coaching and encouraging others. They can work with people with a wide range of needs and are solution focused. They can assess risk and have confidence in handling sensitive situations with empathy. They can develop professional materials for internal and external use.

Closing date: Friday 27th June 2025.

First stage interview: w/c 7th July 2025.

This post is exempt from the Rehabilitation of Offenders Act 1974.  This is in relation to the Protection of Children and Vulnerable Adults. Applicants will therefore be required to disclose all convictions (spent and unspent), cautions, warnings and reprimands and any relevant non-conviction information. The successful candidate will be required to undertake a Criminal Records Bureau Disclosure Check under the terms of the Police Act 1997 (Part V).

The Talent Set is partnering with ellenor in their search for a Head Of Individual Giving. This role will lead on income from appeals, digital acquisition, in-memory giving, lottery, legacy, and philanthropy. You'll lead a talented team of four, developing and implementing strategies to build a strong and active supporter base across diverse audiences. This is great opportunity for an individual giving manager looking for career progression into a Head of Individual Giving role.

About the Role:
As a key member of our Income Generation team, you'll be instrumental in developing and executing a growth plan to maximise income and supporter engagement. You'll leverage your expertise in team leadership, data segmentation, and supporter behaviour analysis to drive significant fundraising growth. You'll also play a critical role in fostering long-term supporter loyalty and ensuring exceptional donor care.

Key Responsibilities:

• Strategic responsibility and leadership of Individual Giving, with income responsibility of circa £2 million
• Lead and motivate a team of four fundraisers.
• Drive growth across all Individual Giving income streams (appeals, digital, in-memory, lottery, legacy, philanthropy).
• Utilise data analysis and segmentation to optimise campaigns and supporter journeys.
• Manage budgets and financial reporting, forecasting as needed
• Ensure compliance with charity law, GDPR, and fundraising best practices.
• Cultivate strong relationships with donors and stakeholders.
• Develop innovative fundraising propositions and products.
• Oversee direct marketing campaigns across online and offline channels.
• Manage and optimise the database.

About You:

• Proven track record in Individual Giving fundraising, experience with lottery would be of benefit
• Strong leadership skills and experience managing a team.
• Data-driven approach with experience in setting and reporting on KPIs.
• Excellent communication and presentation skills.
• Strong understanding of fundraising technology and CRM systems
• In-depth knowledge of charity law, GDPR, and fundraising regulations.
• Experience in budget management and financial reporting.
• Supporter-focused with a passion for building lasting relationships.

What We Offer:

• Salary: £45,000- £55,000 DOE
• Opportunity to make a significant impact on a vital cause.
• Mix of home based and being at site, 2-3 days a week

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

You can make a genuine difference. Our evidence-based interventions have a real and lasting impact for our clients. At Thrive, we use gardening to enable people to improve their health.

As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.

If you are looking for a new and rewarding challenge, come and work for Thrive.

Our Fundraising & Partnerships Officer is to be based at Thrive Reading (National Office) with

some hybrid working possible.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

Closing date for applications: 9am Monday 30th June 2025

Interviews: 8th & 9th July 2024

About Us
At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.

The Role
Are you a strategic thinker with a passion for financial leadership?

We are seeking an experienced and dynamic Chief Financial Officer (CFO) to join our executive team. As the CFO, you will play a crucial role in shaping the financial future of our organisation, driving growth, and ensuring financial stability.

What We’re Looking For
We’re seeking a qualified senior finance professional with:

• Proven experience in a senior financial leadership role

• Strong technical understanding of charity finance and compliance

• Excellent relationship-building skills with staff, auditors, trustees, and other stakeholders

• The ability to lead and mentor a high-performing finance team

• A values-led approach aligned with YMCA’s purpose and ethos

Key Responsibilities

• Provide strategic financial leadership, advising the CEO and Board on financial direction and policy

• Lead the organisation’s budgeting, planning and reporting processes

• Ensure legal, regulatory, and statutory compliance across all financial activities

• Manage and develop the Finance Team, embedding strong processes and financial controls

• Produce annual operating plans and oversee financial KPIs

• Act as Company Secretary for YMCA Trinity Group and its subsidiaries

• Lead relationships with external auditors and financial specialists (e.g. tax, VAT, payroll)

• Maintain strong engagement with the Trustees, the FRaC Committee, and the Executive Team

Why Join Us?

• 5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)

• Competitive rates of pay and company pension (NEST Scheme)

• Your DBS Check Facilitated / Cost Paid as part of your onboarding

• Employee Assistance Programme for wellbeing support

Interview Dates
Interviews are scheduled to take place on Thursday 17th & Friday 18th July 2025 in Peterborough.

Contact Us
For an informal discussion on the role, contact Jonathan Martin (contact details can be found on LinkedIn). 

Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.

About the role
Over the next five years, our fundraising team are embarking on an ambitious growth strategy to increase our income from c. £1m to £1.7m. This is alongside our commitment to spend a significant amount of our organisational endowment to invest in our campaigning, new services, digital capabilities and core infrastructure.

We have recently reshaped the team to create a new Partnerships and Philanthropy (P&P) programme. This unites our corporate partnerships, major donors, and trusts & foundations. With P&P contributing around 80% of our total fundraised income, this is a vital and expanding area.

This new role will support the new P&P Lead in providing outstanding stewardship to Partnerships & Philanthropy supporters, ensuring every commitment is delivered with care and purpose. You’ll play a key role in activating partnership activities, shaping standout content, and helping to build lasting, transformational relationships that drive real impact for young women.

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.

We offer:

•  27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
• 2 annual wellbeing days
• Annual discretionary organisation Christmas closure (25th December – 1st January)
• 5% pension contribution
• Employee Assistance Programme
• Learning and development budget
• Flexible working which is fully embedded in our working culture

​Deadline to apply – Friday 4th July, 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.