Supporter journey manager jobs

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Team: Community Fundraising

Location: Kent & Sussex (successful candidate must be based within the region as this is a hybrid role working both from home and within the region)

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £30,809.93 per annum

Contract: Fixed term until 31st July 2026

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 4th January 2026

Virtual interview date: Week commencing 12th January 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our hardworking and dedicated team as an Independent Domestic Violence Advisor (IDVA).

As an IDVA you will provide support to standard and medium risk victims of domestic abuse helping them to increase their safety and make informed choices for their future.

Key Responsibilities
• Conduct risk assessment and complete individualised safety and support plans with clients
• Provide support tailored to the needs of your clients either by telephone or face to face
• Advocate for clients with external agencies such as legal services, housing and the courts
• Co facilitate wellbeing and domestic abuse awareness groups

You will need to be a compassionate and resilient professional with:
• A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives / IDVA qualification
• Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
• Excellent communication, advocacy and problem solving skills
• Experience of working with victims of domestic abuse
• Ability to work independently as well as part of a team
• Commitment to safeguarding and promoting the welfare of vulnerable individuals
• Able to travel across Bedfordshire

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made (For thisparticular role we will require a police vetting check)

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities

Community and Challenge Event Officer
Salary: £24,000 per annum
Location: Hybrid – London EC1Y/Home

Join MQ and help transform mental health research.

Challenge and community fundraising plays a vital role in MQ’s mission – generating repeat, sustainable income and connecting supporters to the heart of our work.

We’re now looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help us make the most of this moment.

You’ll help deliver exceptional stewardship to our fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, we’d love to hear from you.

Key Responsibilities

• Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers.
• Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach.
• Manage community fundraising and challenge event registrations via the MQ website and platforms such as JustGiving.
• Assist with creating engaging marketing and stewardship materials for community and challenge event supporters.
• Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research.

Key Activities

• Build and maintain strong, rewarding relationships with MQ fundraisers.
• Work closely with Marketing colleagues to develop compelling content and materials.
• Keep all challenge event listings on the MQ website up to date.
• Respond to social media messages and moderate supporter comments as needed.
• Attend challenge and community events (including some evenings and weekends) to represent MQ and support participants.
• Serve as a key point of contact for third-party event organisers.
• Manage enquiries and registrations from community and challenge event fundraisers.
• Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups.
• Keep MQ’s database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding.
• Arrange and send supporter packs and fundraising materials throughout the supporter journey.
• Provide wider team support as required.

Person Specification

We're looking for someone with:

• Experience of fundraising through challenge events or community fundraising.
• Strong communication skills – both written and verbal.
• Ability to build rapport quickly and manage a varied supporter portfolio.
• Creative thinker with the ability to generate and develop new ideas.
• Highly organised, with excellent attention to detail and the ability to manage multiple tasks.
• Confident using digital platforms, CRM databases and social media.
• A positive team player who brings energy and initiative.

Why Join MQ?

We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date:4th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

No agencies please.

The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.

This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.

Interview date: Friday 2 January 2026

This role is not open for sponsorship.

Duties and Responsibilities

Strategic Leadership and Professional Practice

• Provide highly visible, credible leadership to nursing and care teams across the organisation.
• Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
• Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
• Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
• Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
• Proactively network externally to promote the organisation’s clinical and professional profile.

Regulatory Compliance and Quality Assurance

• Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
• Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
• Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
• Jointly coordinate the completion of the annual Quality Account.
• Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.

 Patient Safety, Clinical Risk and Incident Management

• Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
• Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
• Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
• Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
• Communicate themes and learning from incidents across the organisation.

Workforce Leadership, Development and Management

• Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
• Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
• Ensure robust workforce planning, including appropriate skill mix and safe staffing.
• Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
• Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
• Oversee NMC revalidation processes and compliance with professional standards.
• Build high-performing teams through motivation, recognition, coaching, and consistent performance management.

Nursing and Care Leadership

• Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
• Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.

Safeguarding

• Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
• Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.

Infection Prevention and Control (IPC)

• Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
• Monitor infection data, oversee IPC audits, and initiate improvement strategies.
• Promote best practice in all clinical and residential settings.

Documentation, Information Management and Digital Systems

• Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
• Maximise use of digital systems to support clinical decision-making, documentation, and governance.
• Ensure clear, consistent standards for record-keeping across all clinical and care areas.

Resource, Budget and Performance Management

• Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
• Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
• Review and ensure effective skill mix and resource allocation.
• Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.

Senior Leadership and Organisational Responsibilities

• Serve as a critical member of the Nursing and Care Senior Leadership Team.
• Participate in the senior site manager weekend rota.
• Communicate organisational messages effectively and relay staff feedback to senior leaders.
• Undertake additional duties aligned with the role’s scope and organisational requirements.
• Ensure full compliance with Health & Safety regulations and The Children's Trust policies.

 Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education:

• Registered Nurse.
• Leadership / management qualification.
• Master’s degree in relevant subject. 

Experience:

• Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
• Evidence of continuous professional and personal development.
• Experience of working with children and families with complex health needs.

Skills, Abilities & Knowledge:

• Dynamic, passionate, open, collaborative, and supportive leadership style.
• Able to build teams and delegate.
• Able to problem solve and make informed decisions, and take charge of events.
• Excellent interpersonal skills.
• Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
• Demonstrable track record of achievement in quality and patient safety.
• Experience of leading a service and of transformational change.
• Experience managing projects.
• Experience of effective partnership working, with both internal and external stakeholders.
• Experience of managing budgets.

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Reports to: Head of Media and PR. 

Direct reports: PR & Media Executive.

Hours: Full time, Monday - Friday, 37.5 hours a week.

Location: Harlow Essex. We offer blended working within this role – with a minimum of two days a week in the office or at key stakeholder meetings externally required.

About the role

This is a pivotal role for an experienced Communications and PR professional to significantly enhance the visibility and understanding of the Motability Foundation's vital work. You will be instrumental in devising and leading our proactive and reactive media work, shaping our narrative, engaging key stakeholders, increasing understanding and ultimately driving greater impact for disabled people across the UK.

This a really exciting time to be joining the Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose. You will manage and lead a programme of work to navigate complex policy landscapes, champion the stories of our beneficiaries, and work to demystify disability and mobility issues for a broad audience.

This role requires a strategic thinker who can not only execute but also advise senior leadership and Trustees on communication best practices and opportunities. The role holder is responsible for continuously developing and leading on all media and PR activities. With a strong news sense, you will help develop and execute forward-thinking PR plans and strategies for the organisation, manage our external profile and raise awareness of the work we do, aligned to our vision, and manage our press office, including building strong relationships with journalists.

If you are a proactive and motivated media and PR individual looking for an exciting new challenge within a friendly, flexible, and supportive team, then this could be the role for you! 

What you will be doing

• Develop and deliver integrated communications and PR strategies that elevate the Foundation's profile and impact.
• Lead proactive media relations, cultivating strong relationships with journalists across national, regional, and specialist media to secure impactful coverage.
• Act as a trusted advisor to senior leadership on all communications matters, providing expert counsel and crisis communications support.
• Oversee the creation of compelling content across all channels, ensuring consistent messaging and brand voice.
• Alongside colleagues in the digital team, drive digital engagement strategies, leveraging social media and digital platforms to complement press work to reach, engage and amplify diverse audiences.
• Monitor and evaluate the effectiveness of PR and communications activities, providing insights and recommendations for continuous improvement.
• Lead all media and press activity. You will manage the day-to-day running of the Motability Foundation press office, providing an efficient service that makes the most of reactive and proactive media opportunities and builds our reputation with the media.
• Scan effectively for breaking news stories relevant to our areas of work, as well as horizon scanning for potential areas of future coverage.
• Working with colleagues in Public Affairs, Policy, Insight and Evaluation and our Transport Solutions Team, take a lead on proactive media activity around our policy, campaigns and research activity.
• Scan for areas of reputational risk and support the Head of Media and PR with preparing for and handling reputational risk.
• Lead on crisis, media enquiries and messaging, implementing the necessary checks and actions to protect the Foundation’s reputation and brand.
• Develop and deliver a briefing and training programme for key spokespeople, developing key messaging and Q&As.
• Manage the press and PR budget.
• Manage the continuous development of our PR & Media Executive using a mixture of external, internal and on the job training.

What will make you great in this role?

You will have a strong track record of securing high profile media coverage, ideally for a national charity dealing in disability, health or social issues. You will have a great news sense and the ability to develop strong relationships with journalists to confidently identify stories and make them work for different media outlets. You will have a flair for writing engaging copy, an eye for detail and an unwavering commitment to meeting deadlines. You can work at pace where needed and identify priorities and manage multiple projects. You will be used to briefing and supporting spokespeople to do media interviews and speaking opportunities.

You will be proactive and a strong team player as this role will need to work closely with colleagues across the communications team and wider organisation. You will be able to take the lead in some areas and lend a hand in others. You will have great people skills and will be comfortable working with people from all walks of life, from your communications colleagues to our case studies to Directors and Board Members.

Your experience

• Proven track record of success in a dedicated PR role, ideally within a charity, public sector, or purpose-driven organisation.
• Demonstrable experience in developing and executing successful media relations strategies, securing high-profile coverage.
• Expertise in crisis communications and issues management, with the ability to respond effectively under pressure.
• Strong understanding of the UK media landscape and established relationships with key journalists.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
• Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
• Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
• Experience working with or for disabled people's organisations or charities.
• Understanding of public affairs or policy influencing.
• Experience partnering with and managing external agencies or consultants.
• Experience of line management.

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness.

Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to individuals on their journey out of homelessness? Do you have experience working in supported housing with either young people or adults facing multiple life challenges?

Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions, providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential, before moving them on safely and successfully.

We’re seeking to recruit Relief Support Workers within our Gateshead and Sunderland Projects; needing to appoint individuals to our relief pool who are able to provide daytime cover (weekdays, weekends, evenings between 7.30am-8pm), and/or waking night shifts (8pm-8am). Actual hours vary by project. 

To join us you will need to demonstrate experience and understanding of the needs of people experiencing homelessness and/or those who are care experienced, including related issues of mental ill-health, trauma, abuse, alcohol and substance use and offending. You will have excellent inter-personal and communication skills, including the ability to build effective relationships of trust. You will need to work calmly under pressure, using your initiative and working flexibly in a sometimes demanding environment.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.

Prospectus are excited to be working with our client is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM ambassador programme, enabling 30,000 volunteers from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.

This role is offered on a 12 month full-time maternity cover contract basis paying a salary between £29,000 to £34,000 per annum with flexible hybrid working arrangements at their London or York offices.

The post holder will work as part of the organisation's highly effective fundraising team, contributing towards their ambitious targets by managing relationships with a number of funders. They will work closely with each partner, ensuring an excellent partner experience, as well as ensuring the maximum benefit for the organisation is gained from each partnership.  There may be an opportunity to manage relationships with high-net-worth relationships in the future.

They are looking for a natural relationship builder who is passionate about fundraising and understands the pivotal role funders play in advancing their mission. They are looking for a candidate with a demonstrable track record in building and sustaining exceptional relationships with supporters and funders. The ideal candidate will have a passion for STEM education and a commitment to the vision and mission of the organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.

MAIN PURPOSE OF JOB:

To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs).  To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.

Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”.  Liaise with both Owner and volunteer throughout to ensure the delivery of our service.  This post will require a good overall understanding of the needs of elderly people and their pets.

 MAIN DUTIES AND RESPONSIBILITIES:

i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.

ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided. 

iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.

iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.

v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-

a) Dog Walking

Task a minimum of two volunteers per case to assist with dog walking.  Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.

b) Home Checks

When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check.  Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).

c) Short Term Fostering (stf)

To initially gather as much information about the pet(s) as you can and how soon a foster is required.  Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well.  Keep in touch weekly.

If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well.  If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.

If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.

d) Long Term Fostering (ltf)

Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home.  Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.

e) Pet Care

When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.

f) Talks

To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.

v. To liaise with all other members of The Trust to help maintain a quality service.

vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.

vii. To help maintain filing and filing systems related to your work.

viii. To liaise with all other staff of The Trust in a flexible manner.

ix. To liaise with all Owners and members of the general public in a polite and helpful way.

x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

The Role
We are looking for a Community & Events Fundraiser to play a pivotal role in maximising event and supporter-led fundraising income. 
 
You will develop and deliver growth strategies within your area of responsibility (across mass-participation events, virtual events & supporter-led fundraising) with support from the Head of Community and Events. You will also build great internal relationships with colleagues to enable delivery of the community & events programme. 

What you'll do
 

• Devise marketing plans, strategies and KPIs for community and events fundraising. 
• Create and deliver engaging multi-channel stewardship journeys, to maximise supporter lifetime value and experience. 
• Researching and developing new campaigns, marketing propositions and creative ideas. 
• Managing social media moderation for virtual challenge events.
• Providing excellent supporter stewardship to add value to the supporter relationship and maximise their fundraising efforts.
• Working collaboratively, briefing in requirements to teams such as social media, marketing and brand.

 
What you'll need
 

• Experience of working in a Fundraising role, preferably within Community and Events.
• Experience of motivating & inspiring supporters through excellent supporter stewardship to maximise fundraising efforts. 
• Experience of managing mass participation events and associated platforms & processes. 
• Experience of managing virtual challenge events, including moderation and associated platforms & processes.
• Great sector knowledge and insight to bring fresh ideas and approaches to the team.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Prospectus are excited to be working with our client to help them recruit for a Philanthropy Manager to join their team. The organisation is the UK’s LGBT+ anti-abuse charity. Founded in 1982, the charity has been championing the safety of the LGBT+ community for over 40 years. They work directly with thousands of LGBT+ people who have experienced abuse and violence every year. They run four national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, survivors of rape and sexual violence, and LGBT+ people who have experienced hate crime. They provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. They are a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.

This role is offered on a full-time permanent contract basis paying a salary between £40,000 to £47,000 per annum with flexible hybrid working arrangements at their London office.

This role aims to develop, execute and deliver a strategic plan for philanthropic growth from major donors. The post holder will work with the Head of Fundraising and Comms to develop the charity's major donor strategy, establishing clear goals with sustainable fundraising targets, helping to ensure the long-term stability of the charity. They will be responsible for developing creative and meaningful high-quality donor experiences. The post holder will be responsible for creating a tailored communication plan for major donors, including regular reports demonstrating the difference their contributions have made.

They are looking for someone with demonstrable experience of raising income from mid and high-level donors. They are looking for a candidate with demonstrable experience of researching, securing and maintaining strong relationships with high-net-worth individuals and other stakeholders. The ideal candidate will have in-depth knowledge of LGBT+ experiences and communities with experience of working in the LGBT+, VAWG, or victim support sectors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

 

Assistant Shop Manager

Starting salary £22,932 a year (£12.60 an hour)

Ilkley LS29 9EE

Make a real difference to the lives of disabled people.

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent - full time, 35 hours a week

Scope's Ilkley shop - 48 The Grove Promenade, Ilkley LS29 9EE

As Assistant Shop Manager at Scope's Ilkley shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.

You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.

About you

To be successful in this role, you will:

· Have proven experience in a retail or customer service environment.

· Be passionate about retail

· Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.

· Have a strong customer focus

· Have solid IT skills.

· You will have a good attention to detail and have a creative eye for shop displays.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· Flexible working (where we can)

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

To apply please visit our website via the link.

Please note that successful candidates will be subject to an enhanced DBS check.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Therapeutic Hub Counsellor (School).

Building on the success of TLG Early Intervention Coaching, our new school-based TLG Therapeutic Hubs will bring life-changing support to the growing number of pupils struggling to cope due to emotional, relational, and mental health challenges. Working in partnership with local churches, this pioneering pilot programme not only addresses the underlying issues children are facing, but also offers vital support to parents, carers and school staff.

As the TLG Therapeutic Hub Counsellor, you will deliver specialist trauma-aware care through 1:1 counselling and group interventions for pupils. Working closely with a Family Champion from the partnering church, you will also lead Reflective Care groups for parents/carers and staff, promoting wellbeing and fostering wrap-around care for each young person supported through the hub. High standards of safeguarding and accurate record-keeping will be central to your work, and through regular collaboration with the pilot team, you will help to shape and refine this exciting new initiative.

We are looking for a Level 4 qualified Counsellor or Therapist who thrives in a school setting and is passionate about bringing fullness of life for young people and families, helping them overcome the challenges they face. You will be confident in building strong relationships and working collaboratively to design a weekly programme that meets both client and school needs. Creativity is highly valued, and we welcome applicants with creative specialisms that are particularly effective for engaging young people.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Note: Candidates are encouraged to submit applications promptly as applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Sunday 11th January

Initial Interviews: Various – Online

Final Interviews: To be confirmed – at our National Support Centre in West Yorkshire

For further information, please see the job description attached to this page.